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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of DeLonghi EC 820.B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of DeLonghi EC 820.B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of DeLonghi EC 820.B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of DeLonghi EC 820.B should contain:
- informations concerning technical data of DeLonghi EC 820.B
- name of the manufacturer and a year of construction of the DeLonghi EC 820.B item
- rules of operation, control and maintenance of the DeLonghi EC 820.B item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of DeLonghi EC 820.B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of DeLonghi EC 820.B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the DeLonghi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of DeLonghi EC 820.B.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the DeLonghi EC 820.B item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
5713215721/ 03.11 De’L onghi Appliances via Seitz, 47 31100 T reviso Italia[...]
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Page 2
E C820 COFFEE MAKER Instructions for use[...]
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Page 3
2 Filter-holder cup Crema lter 1 coee Crema lter 2 coee Wa t er softener lter (*not included, may be purchased in authorised assistance centres) Descaler Measuring spoon / tamper" Reactive strip to detec t water hardness (T otal hardness test) Pow er supply cable (removable) Crema lter ESE pods Description of accessories Cont[...]
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Page 4
3 Control Panel Cup shelf General switch ON/OFF Power supply cable connector Control panel (see description below) Steam/ hot water selector Cup tra y Drip tra y Hot water/ steam nozzle Cappuccino nozzle Water tank with water lter seat Boiler outlet/ Infusion assembly Water tank seat Water tank lid ON/Stand-by Button Indicator for drip tray maxi[...]
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Page 5
4 Operating lights Lights Function selector (B8) Selec tor (A4) Meaning of lights Every time the device is turned on, a self-test is automatically activat ed by pressing the general switch into I position. The three ligh ts will ash in succession for a few seconds , until the self-test is complete The device is heating up t o distribute coee [...]
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Page 6
5 T otal hardness test 2 3 1 m in 1s T O T A L T E S T H A R D N E S S 1 T o determine descaling frequency, r efer to the table (months of use or number of used tanks). 1 0 4 3 2 x 240 L x 180 L x 120 L x 70 L x 40 L TOT AL HARDNESS TEST MONTHS NUMBER OF WA TER T ANKS L TOT AL HARDNESS TEST[...]
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Page 7
6 First use 14 13B 15 13A 13C OK! 5 10 11 46 O N / O F F 12 O= O F F I= O N 2 1 8 79[...]
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Page 8
7 First use 17 16 19 18 (g. 4-6) FIRST USE[...]
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Page 9
8 22 OK! 20 21 23 21 (g. 8-9) 24 Espresso Ready! x2 1 Espresso 2 Espressos C2 C3 C4 Espresso See advice in “ Tips” par . on page 14.[...]
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Page 10
9 Cappuccino Cappuccino Ready! M ak e an es pr es so ( pag e 8 ) 5°C max 1/3 25 OK! OK! 26 27 28 60s Max. T emperature optimisation (page 10) 29 30 C l eanin g (page 12) After ev er y cappuccino , clean the cappuccino maker . CAPPUCCINO[...]
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Page 11
10 Hot wa ter 60s Max. OK! OK! 31 32 34 33 T empera ture optimisation Espresso? (g. 20-21) (g. 8-9) 35 36 38 37 39[...]
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Page 12
11 Energy S aving When L OW power is enabled, the devic e will automatically activate L OW POWER after 15 minutes and subsequently go int o standby m ode. ON L OW P OW E R L O W P O W E R 15 min. P age 10 Cappuccino? Pag e 8 Pag e 9 Espresso? W at er? S TA N D - B Y O N S T A N D - B Y LO W POWER 60 min. ENERGY SA VING Lo w p o w er On Low power O?[...]
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Page 13
12 Cleaning OK! OK! 40 41 42 43 44 45 46 47 (g. 7-9) x200 CAUTION HOT! OFF[...]
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Page 14
13 5 min T otal hardness test (page 7) i i IRRITANTE - IRRIT ANT REIZEND - IRRITEREND (g. 4) (g. 6) + 1l Descaling Repeat Descaling x 4 1L Rinse Repeat Rinse (g. 4-6) R E A D Y ! R in se 3 5 s 3 5 s (g. 4-6) Desc aling and Rinse DESCALING an d RINSE[...]
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Page 15
14 Tips Filter * i 0,5 L [...]
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Page 16
15 T roubleshooting Problem Possible causes Solution The device will not switch on The pow er supply cable is not inser ted correctly Check that the pow er supply cable connector is fully inserted in the appropriat e seat on the back of the device; then, check that the plug is correctly connected to the pow er outlet The device is switched on, but [...]
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Page 17
16 Problem Possible causes Solution The coee cr ema is dark (the coee ows slowly from the spout) The ground c oee is too tightly pressed Decrease the amount of ground c oee T oo much ground coee Reduce the quan tit y of ground coee The espresso boiler outlet is block ed Clean as indicated in “Cleaning the lter” The lt[...]
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Page 18
17 Sa f e t y Symbols used in these instructions The important recommendations ha ve these symbols. These recommenda tions must be followed . Danger! F ailure to comply can be or is the cause of injury due to life - threat ening electric shocks. Attention! F ailure to comply can be or is the cause of injury or damage to the appliance. Scalding haza[...]
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Page 19
18 Check after transport After the packaging has been r emoved , check the integrity of the appliance and the presence of all ac cessories. Do not use the appliance in the presence of obvious damage . Contact the De’L onghi Customer Ser vices department, please see enclosed leaet. T echnic al date Mains voltage: 220-240V ˜ 50/60Hz Absorbed po[...]