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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa CCL3018P, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa CCL3018P one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa CCL3018P. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa CCL3018P should contain:
- informations concerning technical data of Desa CCL3018P
- name of the manufacturer and a year of construction of the Desa CCL3018P item
- rules of operation, control and maintenance of the Desa CCL3018P item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CCL3018P alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CCL3018P, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CCL3018P.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa CCL3018P item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. — WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. ?[...]
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Page 2
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 2 SAFETY INFORMA TION DANGER: Carbon monoxide poisoning may lead to death! Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, or nausea. If you have these signs, the heater may not be wor[...]
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Page 3
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 3 3 SAFETY INFORMA TION Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) inside any structure. Locat[...]
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Page 4
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 4 AIR FOR COMBUSTION AND VENTILA TION Today’s homes are built more energy efficient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and[...]
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Page 5
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 5 5 Confined and Unconfined Space National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m 3 per kw) of the aggregate input rating of all appliances install[...]
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Page 6
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 6 AIR FOR COMBUSTION AND VENTILA TION Continued VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent open[...]
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Page 7
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 7 7 INST ALLA TION WARNING: A qualified service person must in- stall heater. Follow all local codes. WARNING: Before installing in a solid fuel burn- ing fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes, and loose pa[...]
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Page 8
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 8 INST ALLA TION Continued NOTICE: Manual control heaters may be used as a vented product. If so, you must always run heater with chimney flue damper open. If running heater with damper open, noncombustible material above fire- place opening is not [...]
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Page 9
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 9 9 Figure 7 - Minimum Mantel Clearances Without Using Hood Minimum Non- Combustible Material Minimum Non- Combustible Material Height Distances to Underside of Mantel Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf 12" 8" [...]
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Page 10
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 10 INSTALLING HEATER BASE ASSEMBLY WARNING: If installing in a sunken fireplace, special care is needed. You must raise the fireplace floor to allow access to heater control panel. This will insure adequate air flow and guard against sooting and con[...]
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Page 11
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 11 11 Figure 12 - Attaching Flexible Gas Hose to Heater Gas Regulator INST ALLA TION Continued 7. Mark screw locations through holes in mounting brackets (see Figure 13 an d 14). If installing in a brick-bottom fireplace, mark screw locations in mor[...]
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Page 12
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 12 CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings. Figure 16 - Gas Connection * Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessories[...]
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Page 13
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 13 13 INST ALLA TION Continued ON POSITION OFF POSITION Figure 17 - Equipment Shutoff Valve Open Closed Equipment Shutoff Valve Figure 18 - Checking Gas Joints Equipment Shutoff Valve Propane/LP Supply Tank Thermostat Gas Valve or Control Valve Loca[...]
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Page 14
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 14 INST ALLA TION Continued Figure 20 - Installing Middle Log (#2) Figure 21 - Installing Front Log (#3) Figure 22 - Installing Crossover Log (#4) Burner Crossover Log (#4) Notches Rectangular Knobs Cutout Tab U-Shaped Slot Middle Log (#2) “U” B[...]
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Page 15
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 15 15 INST ALLA TION Continued Pin Hole in Grate Base Back Log (#2) Burner Figure 24 - Installing Back Log (#2) Figure 25 - Installing Crossover Log (#3) 2. Locate pins on the bottom of back log (#2). Slide these pins into the holes in the grate bas[...]
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Page 16
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 16 Dual Burner Biltmore Split Oak Models WARNING: Failure to position the parts in accor- dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. INST ALLA TION [...]
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Page 17
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 17 17 INST ALLA TION Continued 7 6 Figure 34 - Installing Crossover Log (#6) (CCL3930PTA Shown) Figure 35 - Installing Crossover Log (#7) (Model CCL3930PTA Only) Pins Log #2 Front Log (#1) Middle Log (#2) Crossover Log (#6) Holes Pins 5. For CCL3924[...]
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Page 18
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 18 INSTALLATION Installing Logs (Cont.) Single Burner Seasonal Oak Models WARNING: Failure to position the parts in accor- dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or[...]
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Page 19
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 19 19 OPERA TING HEA TER Manually-Controlled Models Figure 39 - Control Knob and Ignitor Button Location PILOT OFF LO HI Ignitor Button FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosio[...]
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Page 20
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 20 1. F ollow steps 1 thr ough 5 under Lighting Instructions, page 19. 2. Depress contr ol knob and light pilot with match. 3. Keep contr ol knob pr essed in for 30 seconds after lighting pilot. After 30 seconds, release contr ol knob . Now f ollow [...]
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Page 21
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 21 21 Figure 41 - Control Knob and Ignitor Button Location 1. STOP! Read the safety inf ormation, page 20, column 2. 2. Make sur e equipment shutoff valve is fully open. 3. T urn contr ol knob clockwise Clockwise to the OFF position. 4. W ait f ive [...]
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Page 22
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 22 INSPECTING BURNERS Check pilot flame pattern and burner flame patterns often. PILOT FLAME PATTERN Figure 43 shows a correct pilot flame pattern. Figure 44 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the therm[...]
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Page 23
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 23 23 LOGS • If you remove logs for cleaning, refer to Installing Logs, pages 13 through 18, to properly replace logs. • Replace log(s) if broken or chipped (dime-sized or larger). MAIN BURNER Periodically inspect all burner flame holes with the[...]
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Page 24
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 24 TROUBLESHOOTING WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/[...]
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Page 25
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 25 25 OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition of burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces a whistling noise w[...]
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Page 26
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 26 TROUBLESHOOTING Continued POSSIBLE CAUSE 1. Metal expanding while heating or con- tracting while cooling 1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT state- ment above) 2. Gas leak. [...]
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Page 27
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 27 27 Adhesive- backed Mounting Clip Figure 50 - Locating Thermo- stat Sensing Bulb on Masonry Fireplace Thermostat Sensing Bulb Adhesive- backed Mounting Clip Thermostat Sensing Bulb Figure 51 - Locating Thermo- stat Sensing Bulb on Factory- built [...]
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Page 28
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 28 SER VICE HINTS When Gas Pressure Is Too Low • pilot will not stay lit • burners will have delayed ignition • heater will not produce specified heat • propane/LP gas supply may be low You may feel your gas pressure is too low. If so, conta[...]
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Page 29
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 29 29 SPECIFICA TIONS DUAL BURNER SMOKY MOUNTAIN OAK AND PREMIUM AGED SPLIT OAK MODELS 18" Model 24" Models 30" Models Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,000 Type Gas Propane/LP Only Propane/LP Only Propane/LP Only I[...]
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Page 30
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 30 ILLUSTRA TED P ARTS BREAKDOWN Variable Manually-Controlled CGD3018P, CGD3924P CGD3930P, CCL3018P, AND CCL3924P 24 3 2 1 4 21 11 12 13 21 8 21 21 25 7 10 9 16 15 17 19 22 18 14 19 23 20 18 Smoky Mountain Oak Logs 4a 5 3a 2a 6 1a Biltmore Split Oak[...]
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Page 31
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 31 31 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 28 of this manual. P ARTS LIST Variable Manually-Controlled CGD3018P, CGD3924P CGD3930P, CCL3018P CCL[...]
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Page 32
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 32 ILLUSTRA TED P ARTS BREAKDOWN Thermostatically-Controlled Smoky Mountain Oak Models CGD3018PT CGD3924PT CGD3930PT 5 21 21 21 3 2 1 4 21 8 6 7 11 12 13 9 10 17 19 19 22 20 18 23 16 21 15 14 ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled S[...]
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Page 33
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 33 33 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 28 of this manual. P ARTS LIST Thermostatically-Controlled Smoky Mountain Oak Models KEY PART NUMBER [...]
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Page 34
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 34 ILLUSTRA TED P ARTS BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3018PT 7 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 22 20 6 3 25 18 23 17 16 ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Biltmore Split O[...]
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Page 35
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 35 35 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 28 of this manual. P ARTS LIST Thermostatically-Controlled Biltmore Split Oak Model CCL3018PT KEY PAR[...]
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Page 36
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 36 ILLUSTRA TED P ARTS BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3924PT CCL3930PTA 26 23 23 23 23 10 8 9 13 14 15 4 5 1 2 Peg positions vary according to model. 11 12 19 21 21 24 22 20 6 7 25 18 23 17 16 ILLUSTRATED PARTS BRE[...]
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Page 37
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 37 37 This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 28 of this manual. P ARTS LIST Thermostatically-Controlled Biltmore Split Oak Model CCL3924PT CCL3930[...]
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Page 38
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 38 ILLUSTRA TED P ARTS BREAKDOWN Variable Manually-Controlled Seasonal Oak Models CRL2718P CRL3124P 4 12 21 10 11 21 7 21 5 6 1 8 9 15 14 16 19 22 18 13 19 17 20 18 2 3 ILLUSTRATED PARTS BREAKDOWN Variable Manually-Controlled Seasonal Oak Models CRL[...]
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Page 39
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 39 39 KEY PART NUMBER NO. CRL2718P CRL3124P DESCRIPTION QTY. 1 110243-01 110242-01 Back Log (#1) 1 2 110243-02 110242-02 Front Log (#2) 1 3 110242-03 110242-03 Crossover Log (#3) 1 4 102775-02CK 102775-01CK Painted Base Assembly 1 5 102844-01 102844[...]
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Page 40
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 40 These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories. P ARTS CENTRAL Baltimore Electric 1348 Dixwell Avenue Hamden, CT 06514-0322 1-800-397[...]
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Page 41
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 41 41 1. Where will the product be used? ❍ Living/Family Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product yourself, did you plan to purchase this type of product be[...]
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Page 42
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 42 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 Postage Required TM T APE T APE[...]
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Page 43
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 43 43 NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _____________________________________________[...]
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Page 44
107124-01E For more information, visit www.desatech.com For more information, visit www.desatech.com 44 KEEP THIS WARRANTY W ARRANTY INFORMA TION Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard wri[...]