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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa CHL3924NR, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Desa CHL3924NR. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Desa CHL3924NR should contain:
- informations concerning technical data of Desa CHL3924NR
- name of the manufacturer and a year of construction of the Desa CHL3924NR item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CHL3924NR alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CHL3924NR, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CHL3924NR.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa CHL3924NR item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
For more information, visit www .desatech.com W ARNING: If the information in this manual is not fol- ?[...]
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Page 2
www .desatech.com 1 1 1 161-01H 2 SAFETy INFORMA TION T AbLE OF CONTENTS Safety Information ............................................... 2 Local Codes......................................................... 4 Product Identication ........................................... 5 Unpacking..........................................................[...]
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Page 3
www .desatech.com 1 1 1 161-01H 3 - kno wn to t he state of California [...]
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Page 4
www .desatech.com 1 1 1 161-01H 4 SAFETy INFORMA TION Continued 4. If you smell gas • shut off gas supply • do not try to light any appliance • do not touch any electrica l switch; do not use any phone in your building • immediately call your gas supplier from a neighbor ’ s phone. Follow the gas supplier’ s instructions • if you cann[...]
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Page 5
www .desatech.com 1 1 1 161-01H 5 PRODUCT IDENTIFICA TION Figure 1 - V ent-Free Gas Log Heater (Logs May V ary By Model) Log Set Control Knob Base Grate Piezo Ignitor Optional Remote Control Optional Selector Switch Flame Adjustment Knob UNP ACkING CAUTIO N: Do not rem ove the ?[...]
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Page 6
www .desatech.com 1 1 1 161-01H 6 AIR FOR COMb USTION AND VENTILA TION Continued The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFP A 54, Section 5.3, Air for Combustion and V entilation. All spaces in homes fall into one of the th[...]
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Page 7
www .desatech.com 1 1 1 161-01H 7 Example: Gas water heater __________ Btu/Hr V ent-free replace + ________ Btu/Hr T otal = ________ Btu/Hr 4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used. __________ Bt u/ Hr (m axim um t he s pace can sup port ) __________ B tu/Hr (ac tual amou nt o f Bt u/Hr used ) Exa[...]
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Page 8
www .desatech.com 1 1 1 161-01H 8 W ARNING: Seal any fresh air vents or ash clean-out doors - [...]
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Page 9
www .desatech.com 1 1 1 161-01H 9 - ?[...]
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Page 10
www .desatech.com 1 1 1 161-01H 10 INST ALLA TION Continued Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace You mu st hav e nonco mbus tibl e mate rial (s) ab ove the repl ace openin g. Noncombu stibl e material s (suc h as slat e, marble , tile, etc.) must be at least [...]
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Page 11
www .desatech.com 1 1 1 161-01H 1 1 Minimum Noncombustible Material 8" Min. 12" 15" 18" All minimum distances are in inches Log Set 18", 24", 30" Models 20" 2 1 /2 " 6" 8" 10" 12" Distances to Underside of Mantel Hood (GA6050, GA6052) T op of Fireplace Opening Underside of Mantel Shel[...]
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Page 12
www .desatech.com 1 1 1 161-01H 12 CAUTIO N: Do not rem ove the ?[...]
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Page 13
www .desatech.com 1 1 1 161-01H 13 For propane/LP units, the installer must supply an external regulator . The external regulator will reduce incoming gas pressure. Y ou must reduce incoming gas pressure to between 1 1" and 14" of water . If you do not reduce incoming gas pres - sure, heater regulator damage could occur . Install external[...]
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Page 14
www .desatech.com 1 1 1 161-01H 14 INST ALLA TION Continued * Purchase the optional CSA design-certified equipment shutof f valve from your dealer . See Accessories , page 34. ** Minimum inlet pressure for purpose of input adjustment. Figure 14 - Gas Connection Gas Control 3" Minimum CSA Design- Certied Equipment Shutoff V alve With 1/8&quo[...]
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Page 15
www .desatech.com 1 1 1 161-01H 15 INST ALLA TION Continued 1. Close equipment shutoff valve (see Figure 15). 2. Pr essu rize sup ply p ipin g sys tem by ei ther opening propane/LP su[...]
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Page 16
www .desatech.com 1 1 1 161-01H 16 INST ALLING WIRELESS HAND- HELD REMOTE CONTROL ACCESSOR Y T wo 9-volt alkaline batteries (not included) are required to operate this heater with the wire - less hand-held remote control set. One battery must be installed in the receiver and one in the hand-held remote control unit. Note: Only use alkaline batterie[...]
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Page 17
www .desatech.com 1 1 1 161-01H 17 INST ALLA TION Continued INST ALLING LOGS - [...]
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Page 18
www .desatech.com 1 1 1 161-01H 18 5. Locate pegs on the bottom of crossover log (#5). Slide these pegs into the holes located in crossover log (#4) and front log (#1). See Figure 27. Locat e hole s on the bottom of crossover log (#5). Slide the holes over the left pegs on middl[...]
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Page 19
www .desatech.com 1 1 1 161-01H 19 OPERA TING HEA TER FOR YOUR SAFETY W ARNING: If you do not fol- low these instructions exactly , ?[...]
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Page 20
www .desatech.com 1 1 1 161-01H 20 CAUTION: Do not try to ad- W ARNING: Make sure the selector switch is in the OFF [...]
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Page 21
www .desatech.com 1 1 1 161-01H 21 MANUAL LIGHTING 1. Follow steps 1 through 6 under Lighting Instructions , page 19. 2. Depress control knob and light pilot with match. 3. Keep cont ro l kno b pr esse d in for 30 second s afte r lighti ng pilot. After 30 second s, relea se control knob. Now follow steps 9 through 1 1[...]
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Page 22
www .desatech.com 1 1 1 161-01H 22 OPERA TING HEA TER Continued Manual Mode 1. Press the POWER and LOCK buttons together to turn on the hand-held remote control. 2. Pre ss th e MA NU b utt on to tur n on the replace. 3. Press the POWER and LOCK buttons together to turn off the r eplace. Auto (Thermostatic) Mode 1. Press the POWER and LOCK but[...]
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Page 23
www .desatech.com 1 1 1 161-01H 23 CLEANING AND MAINTENANCE W ARNING: T urn off heater - [...]
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Page 24
www .desatech.com 1 1 1 161-01H 24 TROUbLESHOO TING [...]
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Page 25
www .desatech.com 1 1 1 161-01H 25 1. Co nt ro l kn ob n ot fu ll y pr es se d in 2. Control knob not pressed in long enough 3. Equipment s hutof f valve not fully open 4. Pilot ame not touching ther - mocouple, which allows ther - mocouple to cool, causing pilot flame to go out. This problem could be c[...]
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Page 26
www .desatech.com 1 1 1 161-01H 26 1. Not enough air 2. Gas regulator defective 3. Residues from manufacturing processes and logs curing 1. Not enough combustion/ven - tilation air 1. Turning control knob to HI position when burner is cold 2. Air in gas line 3. Air passageways on heater blocked 4 . Dirty o[...]
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Page 27
www .desatech.com 1 1 1 161-01H 27 1. Heater burning vapors from paint, hair spray , glues, clean - er s, ch em ic al s, ne w c ar pet , etc. (See IMPORT ANT state- ment above) 2 . Gas leak. 1. [...]
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Page 28
www .desatech.com 1 1 1 161-01H 28 ILL USTRA TED P ARTS bREAkDOWN 9 23 25 24 23 21 12 1 1 14 4 5 1 2 18 10 13 30 22 6 3 8 20 7 15 16 17 17 28 28 27 26 29 19 O F F P I L O T O N H I L O O[...]
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Page 29
www .desatech.com 1 1 1 161-01H 29 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 33 of this manual. [...]
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Page 30
www .desatech.com 1 1 1 161-01H 30 30 18 19 27 18 23 12 1 1 14 4 5 1 2 17 10 21 20 22 6 7 3 9 20 16 8 15 29 28 28 25 26 O F F P I L O T O N H I L O O F F P I L O T O N H I L O 24 31 13 ILL USTRA TED P ARTS bREAkDOWN MODELS ?[...]
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Page 31
www .desatech.com 1 1 1 161-01H 31 P ARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 33 of this manual. [...]
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Page 32
www .desatech.com 1 1 1 161-01H 32 SPECIFICA TIONS WIRING DIAGRAM TECHNICAL SERVICE Y ou may have further questions about installation , operation or troubleshooting. If so, contact DESA Hea tin g Pro duc ts’ T echni cal Serv ice Dep artm ent at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready . Y ou ca[...]
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Page 33
www .desatech.com 1 1 1 161-01H 33 REPLACEMENT P ARTS Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty . Contact authorized dealers of this product. If they can’ t supply original replacement part(s), call DESA Heati[...]
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Page 34
www .desatech.com 1 1 1 161-01H 34 ACCESSORIES NOTICE: All accessories may Purc hase thes e re plac e acc esso ries from your lo - cal deal er. If they can not supp ly these acc esso ries , eith er c onta ct y our near e[...]
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Page 35
www .desatech.com 1 1 1 161-01H 35 ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ________________________________________[...]
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Page 36
2701 Industrial Drive P .O. Box 90004 Bowling Green, KY 42102-9004 www .desatech.com 1 1 1 161-01 Rev . H 05/06 NOT A UPC WARRANTy INFORMA TION kEEP THIS WARRANTy Model Serial No. Date Purchased Always specify model and serial numbers when communicating with the factory . W e reserve the right to amend these specications at any time without noti[...]