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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa GS38, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa GS38 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Desa GS38. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa GS38 should contain:
- informations concerning technical data of Desa GS38
- name of the manufacturer and a year of construction of the Desa GS38 item
- rules of operation, control and maintenance of the Desa GS38 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa GS38 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa GS38, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa GS38.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa GS38 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
For more information, visit www .desatech.com W ARNING: If the information in this manual is not fol- lowed exactly , a re or explosion may result causing property damage, personal injury or loss of life. — Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance. — WHA T TO DO IF YOU[...]
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Page 2
www .desatech.com 1 13195-01C 2 SAFETY INFORMA TION T ABLE OF CONTENTS Safety Information ............................................... 2 Local Codes......................................................... 5 Unpacking............................................................ 5 Product Identication ...........................................[...]
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Page 3
www .desatech.com 1 13195-01C 3 WA RNI NG: Thi s pro du ct con - ta ins an d/o r ge ner at es ch em ica ls kno wn t o t he state of California to cause cancer or birth defects or other reproductive harm. IMPORT ANT : Read this owner ’s man ual care full y a nd compl etel y before trying to assemble, op - erate or service this replace. Improper[...]
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Page 4
www .desatech.com 1 13195-01C 4 SAFETY INFORMA TION Continued Y ou must operate this replace insert with the replace insert screen and hood in place. Make sure replace insert screen and hood ar e in pla ce before running replace insert. Keep the appliance area clear and free from combustible ma - terials, gasoline and other am - mabl[...]
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Page 5
www .desatech.com 1 13195-01C 5 23. Refractory , glass doors, screen rails, screen mesh and solid-fuel log grates (if applicable) can be removed from the replace before installing the unvented replace insert. 24. Smoke shelves, shields and bafes may be remo ved if a ttac hed by m echan ical fas tene rs. LOCAL CODES Install and use repla[...]
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Page 6
www .desatech.com 1 13195-01C 6 PRODUCT FEA TURES OPERA TION This vent-free replace insert is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney . Heat is generated by both realistic ames and glowing embers. When used without the blower , the replace insert re - quires no electricity making it i[...]
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Page 7
www .desatech.com 1 13195-01C 7 Conned and Unconned Space Th e Na ti ona l Fu el Gas Co de AN SI Z2 23. 1/ NF PA 54 den es a con ned spac e as a spa ce w hose volu me is less th an 50 cubi c fee t per 1,0 00 Bt u pe r hou r (4.8 m 3 per kw ) o f th e a ggre gate inp ut rati ng o f a ll app lia nce s inst all ed in that spa ce and an unc[...]
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Page 8
www .desatech.com 1 13195-01C 8 AIR FOR COMB USTION AND VENTILA TION Continued V entilation Air From Outdoors Prov ide extra fresh air by usin g venti latio n grill s or ducts. Y ou must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor . Connect these items directly to the outdoors or spaces o[...]
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Page 9
www .desatech.com 1 13195-01C 9 CAUTION: This replace in - sert creates warm air currents. The se curr ents mo ve heat to wa ll surfaces next to replace insert. Installing replace insert next to vinyl or cloth wall coverings or operating replace insert where impurities (such as, but not lim - ited to , to bacc o sm oke, aroma tic candle[...]
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Page 10
www .desatech.com 1 13195-01C 10 4 . Using Phillips screwdriver , remove four screws attaching top louver (see Figure 7). 5. Place top surround panel at top of replace insert. Bottom edge of panel will slide under top edge of insert. Align top panel screw holes with those in insert. Install four #10 Phillips screws, do not tighten. See Figure 8.[...]
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Page 11
www .desatech.com 1 13195-01C 1 1 Mantel Clearances for Insert Installation If there is a mant el above masonr y rep lace , you must meet minimum clearance between mantel shel f and top of re plac e opening (se e Figure 12, page 12) . NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. W alls and mantels ab[...]
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Page 12
www .desatech.com 1 13195-01C 12 Supplied Hood Must Be Used at All Times Wire-mesh Screen Fireplace Noncombustible Material May Project Off this Surface above the Insert Hood Mantel Shelf 13" 16" 19" 21" 2 1 /2 " 6" 8" 10" Fireplace Insert Note: All vertical measurements are from top of insert hood opening to[...]
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Page 13
www .desatech.com 1 13195-01C 13 INST ALLA TION Continued CAUTION: Use only new, black iron or steel pipe. Inter - nally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to replace insert. If pipe is too small, undue loss of volume will occur . Install[...]
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Page 14
www .desatech.com 1 13195-01C 14 3. Route gas supply line through access opening of replace insert (see Figure 15). NOTICE : Most buildin g codes do not permit concealed gas co nne cti ons . A e xi ble ga s l in e is pr ovi ded to al low ac ces sib ili ty fr om the re pla ce ( see Fig ure 16) . Th e exi ble ga s s upp ly lin e c on - n[...]
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Page 15
www .desatech.com 1 13195-01C 15 INST ALLA TION Continued Test Pre ssur es E qual To or Le ss T han 1/2 PSIG (3. 5 kP a) 1. Cl os e eq ui pm ent sh ut of f v al ve (s ee Fi gu re 17) . 2. Pr es su ri ze su pp ly pi pi ng syst em by ei th er op en - in g prop ane/ LP su ppl y tan k for pr opa ne /LP gas or openi ng main gas valv e locate d on or nea[...]
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Page 16
www .desatech.com 1 13195-01C 16 35" 17 1 / 4 " 26 1 / 4 " Figure 20 - Rough Opening for Installing in Masonry Fireplace 3. Install gas piping to replace location. This installation includes an approved exible gas line (if allowed by local codes) after the equi p - ment shutoff valve. The exible gas line must be the last ite[...]
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Page 17
www .desatech.com 1 13195-01C 17 INST ALLA TION Continued Figure 24 - Installing Log Set (T op V iew) Figure 25 - Installing Fireplace Insert Screen Notches Screws for Mounting Screen Burner Ports Figure 23 - Installing Log Set O F F P I L O T O N H I L O Chassis Log Set Crossover Log #3 Burner Front Log #2 Back Log #1 Grate Prongs INST ALLING LOGS[...]
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Page 18
www .desatech.com 1 13195-01C 18 INST ALLA TION Continued OPTIONAL WIRELESS HAND-HELD REMOTE CONTROL ACCESSORIES (GHRCB and GHRCTB) Installing Remote Receiver Unit 1. Di sc on n ec t sw it ch w ir es fr om th e c on tr ol v al ve . 2. Remove screws attaching switch plate. 3. Remove switch plate (see Figure 26). Discard after removing. 4. Insta ll r[...]
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Page 19
www .desatech.com 1 13195-01C 19 OPERA TING FIREPLACE INSERT FOR YOUR SAFETY READ BEFORE LIGHTING W ARNING: If you do not fol- low these instructions exactly , a re or explosion may result causing property damage, per - sonal injury or loss of life. A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow thes[...]
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Page 20
www .desatech.com 1 13195-01C 20 OPERA TING FIREPLACE INSERT Continued 7. With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the front burner . If needed, keep pressing ignitor button until pilot lights. Note: If pilot does not stay lit, contact a qualied service person or gas supplier[...]
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Page 21
www .desatech.com 1 13195-01C 21 OPERA TING FIREPLACE INSERT Continued ON/OFF SERIES (MODEL HC100) Ho ld the cont rol but to n on the han d-he ld rem ote unti l bur ner turns on. Hold the cont rol butto n agai n un til burn er t urns off (see Fig ure 34). TO LOCK press both buttons on hand-held remote control until light stops ashing. Hand- held[...]
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Page 22
www .desatech.com 1 13195-01C 22 Auto Shutoff Feature 1. If the average room temperature exceeds 82 degrees Fahrenheit (28 degr ees Centi - grade), the hand-held remote contr ol will perform a safety override and shut the replace off. This feature is not available in the MANU mode. 2. The receiver continuously receives signals from the hand-held[...]
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Page 23
www .desatech.com 1 13195-01C 23 BURNER FLAME P A TTERN Figure 38 shows a correct burner ame pattern. Figure 39 shows an incorrect burner ame pattern. If burner ame pattern is incorrect, • turn heater off (see T o T urn Off Gas to Appli- ance, page 20) • see T roubleshooting , page 25 BURNER PRIMAR Y AIR HOLES Air is drawn into the bur[...]
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Page 24
www .desatech.com 1 13195-01C 24 1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes. 2. I ns pe ct bu rn er , pi lo t a nd pr im a ry ai r in l et ho l es o n in je cto r hol de r f or d us t an d di rt (s ee Fi gur e 4 0) . 3. Blow air through the ports/slots and holes in the burner (see Figure 41). 4. Ch[...]
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Page 25
www .desatech.com 1 13195-01C 25 TROUBLESHOO TING W ARNING: T urn off heater and let cool before servicing. Only a qualied service person should service and repair heater . CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. POSS[...]
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Page 26
www .desatech.com 1 13195-01C 26 POSSIBLE CAUSE 1. C o nt r ol kn o b n o t f ul l y p re s se d i n 2. Control knob not pressed in long enough 3. Equipment s hutoff val ve not fully open 4. Pilot ame not touching ther - mocouple, which allows ther - mocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of [...]
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Page 27
www .desatech.com 1 13195-01C 27 POSSIBLE CAUSE 1. Not enough air 2. Gas regulator defective 3. Residues from manufacturing processes and logs curing 1. Not enough combustion/ven - tilation air 1. Turning control knob to HI position when burner is cold 2. Air in gas line 3. Air passageways on heater blocked 4 . Dirty or partially clogged burner ori[...]
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Page 28
www .desatech.com 1 13195-01C 28 W ARNING: If you smell gas • Shut off gas supply . • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor ’ s phone. Fol - low the gas supplier ’ s instructions. • If you cannot reach your ga[...]
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Page 29
www .desatech.com 1 13195-01C 29 SPECIFICA TIONS VI33NRB • Rating: 22,000/30,000 Btu • Gas T ype: Natural Gas • Ignition: Piezo • Pressure Manifold: 3.5" w .c. • Inlet Gas Pressure (inches of water): Max. - 10.5", Minimum* - 5" VI33PRB • Rating: 22,000/30,000 Btu • Gas T ype: Propane/LP Gas • Ignition: Piezo • Press[...]
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Page 30
www .desatech.com 1 13195-01C 30 ILL USTRA TED P ARTS BREAKDOWN MODELS VI33NRB AND VI33PRB 17 O F F P I L O T O N H I L O 8 12 26 7 6 4 3 2 5 9 28 14 13 25 15 16 21 1 1 10 19 20 19 23 24 22 18 1B 1A 1C 27 4 Note: Items 27 and 28 are for natural gas only[...]
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Page 31
www .desatech.com 1 13195-01C 31 P ARTS LIST This list contains replaceable parts used in your replace insert. When ordering parts, follow the instruc - tions listed under Replacement Parts on page 29 of this manual. KEY NO. P ART NO. DESCRIPTION QTY . 1A 1 13548-02 Back Log • • 1 1B 1 13549-02 Front Log • • 1 1C 1 13550-02 Crossover Log[...]
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Page 32
www .desatech.com 1 13195-01C 32 ILL USTRA TED P ARTS BREAKDOWN FIREPLACE INSERT MODELS VI33NRB AND VI33PRB 1 1 14 8 8 14 9 3 14 9 9 2 1 7 10 14 12 5 14 13 15 23 4 6 6 17 16 18 19 20 21 22 22 23 14 24 25 14 26[...]
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Page 33
www .desatech.com 1 13195-01C 33 P ARTS LIST FIREPLACE INSERT MODELS VI33NRB AND VI33PRB This list contains replaceable parts used in your replace insert. When ordering parts, follow the instruc - tions listed under Replacement Parts on page 29 of this manual. KEY NO. P ART NO. DESCRIPTION QTY . 1 105517-01 T op Outer Casing 1 2 105233-01 Outer [...]
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Page 34
www .desatech.com 1 13195-01C 34 ACCESSORIES Purchase these replace insert accessories from your local dealer . If they can not supply these accessories, call DESA Heating Products’ Sales Department at 1-866-672-6040 for information. Y ou can also write to the addres s listed on the back page of this manual. FIREPLACE SURROUND KIT GS38 AND GS4[...]
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Page 35
www .desatech.com 1 13195-01C 35 _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _______________________________________________[...]
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Page 36
2701 Industrial Drive P .O. Box 90004 Bowling Green, KY 42102-9004 www .desatech.com 1 13195-01 Rev . C 05/06 NOT A UPC LIMITED WARRANTY VENT -FREE GAS FIREPLACE INSERT DESA Heating Products warrants this product to be free from defects in materials and components for four (4) years from the date of rst purchase, provided that the product has be[...]