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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Digitus DN-16066, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Digitus DN-16066 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Digitus DN-16066. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Digitus DN-16066 should contain:
- informations concerning technical data of Digitus DN-16066
- name of the manufacturer and a year of construction of the Digitus DN-16066 item
- rules of operation, control and maintenance of the Digitus DN-16066 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Digitus DN-16066 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Digitus DN-16066, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Digitus service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Digitus DN-16066.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Digitus DN-16066 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
NETWORK CAMERA USER MANUAL Please read instructions thorou ghly before operation and ret ain it for future reference.[...]
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Page 2
IMPORT ANT SAFEGU ARD All lead-free products offered by the comp any comply with the requirements of the European law on the Restriction of Hazardous Substances ( RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazar dous substances cited in the directive. The crossed-out wheeled bin [...]
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Page 3
MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPE G4 VISUAL P A TENT POR TFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPE G4 VISUAL ST ANDARD (“MPEG-4 VIDEO”) AND/OR (ii ) DECODING MPEG4 VIDEO THA T W AS ENCODED BY A CONSUMER E NGAGED IN A P ERSONAL AND NON-COMMERCIAL AC[...]
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Page 4
T ABLE OF CONTENTS 1. OVER VIEW ............................................................................................................................... .......... 1 1.1 Product Features .......................................................................................................... ............................. 1 1.2 Package Conte[...]
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1 1. O VER VIEW 1.1 Product Features Easy network setup with your iPhone / iPad ONVIF stan dard supported to simplify system integration H.R. image sensor gives users clear and sharp pictures Remote Su r veillance -- Fully compatibility on iPhone & iPad , and Inter net Explor er® on Windows ® operating system 1.2 Package Conte[...]
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Page 6
2 1.5 S t at us Indicator ICON LAN connection st atus Internet connection st atus System S tatus During powering on A lways on A lways on Reset default Blinking (on 250 ms, off 250 ms) Always off Upgra de Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms) ?[...]
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Page 7
3 2. CAMERA A CCESS WITH INTERNET EXPL ORER This network camera can be accessed via Microsoft® Inter net Explorer® and iPhone / iP ad / Android mobile devices with our self-developed program “EagleEyes” installed depending on dif ferent using situations. Note: For details about accessing network camer as via iP hone / iPad / An droid mobile d[...]
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Page 8
4 Function Icon User Lev el Description Live Supervisor / Power User / Normal User / Guest Switch to the live vie w page. Config. Supervisor Switch to the system conf iguration page, and the f unctions available f or “Supervisor” and “Power User” are different. For details, please refer to “3.1 System confi guration menu” at page 5. Med[...]
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Page 9
5 3. CAMERA CONFIGURA TIONS Users can further configure this network ca mera by accessing via Internet Explorer . 3.1 System configuration menu Click “Config.” to enter the configuration p age. Note: Y ou need to be “Supervisor” to enter the system configur ation page. If you’re not a “Supervisor” , please re-log into the camera with [...]
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Page 10
6 Main Menu Sub-Menu Ref er ence 3.2 Network 3.2.1 Network Y ou can set the network configuration of the network camera depending on your network type. For details, please refer to “A dvanced Network Setup” from www .surveillanc e-downloa d.com/user/n216.swf . 3.2.2 QoS QoS, Quality of Service, is the ability to control the dat a flow for real-[...]
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Page 11
7 3.2.4 SNTP SNTP (Simple Network Time Protocol) is used to synchr onize your camera time with the networked computer systems. Function Description GMT Once users choose the time zone, t he network camera will adjust the local area time of the system automaticall y . NTP Server Simply use the default SNT P server (For example, tock. stdtime.gov .tw[...]
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Page 12
8 4.4.7 SMS Note: Before using this function, you need to apply an API ID from the mobile messaging company , Clickatell, and you will be charged starting from the 11 th message. F or details, please refer to “ APPENDIX 3 API ID APPLICA TION FOR SMS MESS AGING’ at page 20. Enter the detailed information needed for text messaging, and click “S[...]
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9 Function Description Filter Configura tion Error Count Set t he maximum count for login fai lure. When the maxim um count is reached, t he IP address trying to access the network camera will be locked. Error Lock T ime Set the lock time in minutes when the ma ximum count of error login for an I P address is reached. Echo Request Select “Non[...]
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Page 14
10 When “Port Mapping” is set to “Enabl e”, the system will automatically assign an IP address or port number for you if no IP address or port number is entered. Note: When the configur ations are sav e d successfully , you’ll see a messa ge indicating the IP address and port number assigned to this network camer a. 3.2.10 RTP The Real-ti[...]
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Page 15
11 3.3 Camera 3.3.1 Camera Rename the camera, and change the pl ace where the camera name is shown on the screen, UP-LEFT / UP-RIGHT / DOWN-L EFT / DOWN-RIGHT . 3.3.2 Video Adjust video-related settings in different video format. “Quality” is related to image clearne ss. “FPS” is related to the fluency of the video. The more the FPS[...]
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12 3.3.4 Advance Adjust the camera para meters if necessary . Item Description Back Light It is the function to adjust the image t o compensate for an area t hat is overpowered by brightness becau se of excessive light . The image will be properl y exposed for clearness. Select t o activate (ON) or disable (OFF) t his function. Note: T his functio [...]
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Page 17
13 Item Description Click “Select All” to set the whole area under detection. Duration Set the duration time for tr igger recording (5 / 10 / 20 / 40 seconds). Action Here defines how the camera delivers alerts to you for any event. Item Description E-Mail Select the event typ e you want to receive E-mail no tifications when it occurs. Then[...]
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Page 18
14 3.5.2 Time Set daylight saving time and the current time, and click “Save” to confirm. Function Description Time Config uration Date Set the current date. Ti m e Set the current time. Daylight Sav ing Time Confi guration Daylight Savin g T ime S pecif y whether to use dayli ght saving time (Enab le / Disable). If this function is ena[...]
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Page 19
15 3.5.4 Online Y ou can check the current online user(s) with respective online information. T o re fresh the list, click “Reload”. T o allow anonymous login, select “Enable” in “Anonymous V iewer Login”. T o disable image code verification at login, select “No” in “Logi n with CAPTCHA Image”. 3.5.5 Account Y ou can cre[...]
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Page 20
16 3.5.6 Google Maps This function is used to let you know where the network camera is. The system will prompt you to apply a Goole Maps Key if your access is denied. Please follow the instructions below when you’re denied: S tep1: Click “Sign up for a Google Maps key” to enter the application p age. S tep2: Check the terms and conditions, an[...]
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Page 21
17 Note: Y ou’ll be prompted to k eep current configurat ions. It’ s recommended to keep them, or all configur ations will be restored to default va lues after upgrade. Note: It takes a few minutes to finish the upgr ade process. Do not disconnect the power during firmware upgr ade, or the upgrade may be failed. The camer a will reboot after th[...]
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Page 22
18 APPENDIX 1 PR ODUCT SPECIFICA TIONS A VN216 ▓ Network Network Compression H.264 / MPEG4 / MJPEG Multiple Video S treaming (Encode Modes, IPS, Resolution) 3 (H.264, MJPEG , MPEG4) LAN Port YES LAN S peed 10/100 Based-T Ethernet Supported Protocols DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, B onjour, UPnP,[...]
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19 APPENDIX 2 BIT RA TE T ABLE FOR REFERENCE The data below is for reference only. The bit rates listed here may vary depending on the reso lution, image quality & fram e rate you choose, the complexity of your monitoring ar ea, and how often the moving objects show in your monitoring area. T esting Environment Place: Office Entrance Ne[...]
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Page 24
20 APPENDIX 3 API ID APPLICA TION FOR SMS MESSA GING T o allow the camera automatically sending a text message when an event happens, you need to apply an API ID from Clickatell, o ne mobile messaging company , first. Note: The SMS messaging is not totally free. Y o u will be charged starting from the 11 th message. Please follow the steps below fo[...]
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Page 25
21 Click the link in the Email to complete account activation, and enter the login page as follows. Enter the password you set, and click “Login”. S tep3: Enter the mobile phone number (including your country code) you want the text message to be sent, and click “SEND ACTIV A TION CODE”. The system will send an activation code to that numbe[...]
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22 APPENDIX 4 Q&A For more details about EagleEyes Q&A, please visit our of ficial website: www .eagleey escctv .com/supp_QnA.aspx . Question Answer I can connect to this camera in my house or office where it’ s installed with wireless network. But when I leave my house or office, I can’t connect to it from my mobile phone (with 3G netw[...]