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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dimplex BF39STP/DXP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dimplex BF39STP/DXP one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dimplex BF39STP/DXP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dimplex BF39STP/DXP should contain:
- informations concerning technical data of Dimplex BF39STP/DXP
- name of the manufacturer and a year of construction of the Dimplex BF39STP/DXP item
- rules of operation, control and maintenance of the Dimplex BF39STP/DXP item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dimplex BF39STP/DXP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dimplex BF39STP/DXP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dimplex service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dimplex BF39STP/DXP.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dimplex BF39STP/DXP item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRACTICAL USER’S GUIDE FOR THE ELECTRIC FIREPLACE MODEL NUMBERS: BF33STP/DXP BF39STP/DXP Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. Thank you for allowing our product to [...]
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Page 2
QUICK REFERENCE GUIDE FOR THE ELECTRIC FIREPLACE 1. Prior to the first use of the fireplace verify the following: • Are the circuit breakers for the fireplace on? • Are the light bulbs in your fire place loose? (to check, follow the instructions for replacing the li ght bulbs under the maintenance section of this manual) 2. The heater on your f[...]
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Page 3
CONTENTS P AGE 1 Import ant Instructions P AGE 2 Model and Serial Number Information P AGE 3 Bathroom Inst allation P AGE 4 Operation P AGE 5 Maintenance P AGE 9 Accessories P AGE 10 W arranty[...]
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Page 4
IMPORTANT INSTRUCTIONS SAVE THESE INSTRUCTIONS PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE When using electrical appliances , basic precautions should always be followed to reduce the risk of fire, electric s hock, and injury to persons , including the following: 1. Read all instructions bef ore using this fireplace. 2. This fireplace is[...]
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Page 5
Model Numbe r Serial Number IMPORTANT INSTRUCTIONS If you have any questions about our products pl ease have the product model and serial numbers available upon call ing Dimplex customer service. To locate the model and serial number labels see below. 2 Model Number Serial Number Firebox[...]
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Page 6
Bathroom Installation This firebox must be protected by a GFI receptacle or circuit. If recep tacle is used it must be read ily accessible. To prevent electrical shock this unit is an e lectrical a ppliance that is not water tigh t and must be installed as to prevent water from entering the unit. This u nit must be installed away from showers, tubs[...]
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Page 7
HEATER CONTROL SWITCH OPERATION The controls for the Electric Fireplace are loca ted at the bottom right han d corner of the unit. MANUAL CONTROLS A. Main Power Switch Main on/off switch, activates the flame effect B. Heater Control Switch Heater ON/OFF switch, activates the heater C. Fan Control Switch Fan ON/OFF switch, activates the fan (purifie[...]
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Page 8
the room temperature at this setting. For additional hea t, turn the thermostat clockwise until you hear the click again and the heater will turn on. To turn the heater off, turn the thermostat counter clockwise al l the way, and/or turn the manual heater switch on the unit to the OFF position. Fan control switch must be on to activate heater. THE [...]
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Page 9
replace light bulbs. Long life bulbs are recommended to reduce the frequency of bulb changes. To access the light bulb area (BF33STP, BF39STP models) 1. Open steel curtain (remove glass doors if applicable). 2. Remove two screws on log bracket and set aside. (FIGURE 3) 3. Pull front edge of plastic ember bed or plastic grate up and forward until re[...]
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Page 10
To access the light bulb area (BF33DXP, BF39DXP models) 1. Open steel curtain (remove glass doors if applicable). 2. Remove two screws on log bracket and set aside. (FIGURE 3) 3. Pull front edge of plastic ember bed or plastic grate up and forward until rear tab releases from the ledge located at the bottom of the mirror. (FIGURE 4) Note: Log set f[...]
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Page 11
PURIFIRE™ FILTER The Purifire™ filter supplied in your fireplace is reusable and washable. The filter should be cleaned or replaced on average once a year, or if overheat indicator lamp is activated. To clean the filter gently tap f ilter on a hard surface to dislodge any loose dirt or debris, and then clean with water. No soap or cleaning prod[...]
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Page 12
Mirror Cleaning The mirror is cleaned in the factory during the Assembly operation. During shipment, installation, Handling, etc., the mirror surface may collect dust Particles; these can be removed by buffing lightly With a clean dry cloth. To remove fingerprints or other marks, the mirror can be cleaned with a damp cloth using good quality househ[...]
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Page 13
TWO YEAR LIMITED WARRANTY Products to which this limited warranty applies This limited warranty applies to the following models of your ne wly purchased Dimplex electric fireplace BF33STP, BF33DXP, BF39STP, BF39DXP and to newly purchased D im ple x fireplace surrounds (mantels) and trims. This l im i t ed wa r r an t y a ppl i es o nly t o p ur c h[...]
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Page 14
What you must do to get serv ice under this limited warranty Defects must be brought to the at tention of Dimplex Technical Se rvice by contacting Dim plex at 1-888- DIMPLEX (1-888-346-7539), or 1367 Industria l Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited[...]
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Page 15
What Dimplex and its dealers and service agents are also not responsible for: IN NO EVENT WILL DIMPLEX , OR ITS DI RE CTORS, OFFICER S, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRA CT, IN T ORT, OR ON ANY OTHER BASIS, FOR ANY INDIRE CT, SPECIAL, PUN ITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENT AL LOSS, COST , OR DAMAG[...]