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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dimplex COMPACT FIREPLACE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dimplex COMPACT FIREPLACE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dimplex COMPACT FIREPLACE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dimplex COMPACT FIREPLACE should contain:
- informations concerning technical data of Dimplex COMPACT FIREPLACE
- name of the manufacturer and a year of construction of the Dimplex COMPACT FIREPLACE item
- rules of operation, control and maintenance of the Dimplex COMPACT FIREPLACE item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dimplex COMPACT FIREPLACE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dimplex COMPACT FIREPLACE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dimplex service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dimplex COMPACT FIREPLACE.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dimplex COMPACT FIREPLACE item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRACTICAL USER’S GUIDE FOR THE COMPACT FIREPLACE Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. Thank you for allowing our product to be the backdrop for those special moment[...]
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Page 2
QUICK REFERENCE GUIDE FOR Comp act Fireplace 1. Prior to the first use of the Compact Fireplace verify the following: • Are the circuit breakers for the unit on? • Are the light bulbs in your Co mpact Fireplace loose? (to check, follow the instructions for replacing the light bulbs under the maintenance section of this manual) 2. The heater in [...]
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Page 3
CONTENTS P AGE 1 Import ant Instructions P AGE 3 Comp act Fireplace Installation P AGE 4 Operation P AGE 5 Maintenance P AGE 7 W arranty[...]
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Page 4
IMPORT ANT INSTRUCTIONS When using electrical appliances , basic precautions should always be followed to reduce the risk of fire, electric s hock, and injury to persons, including the following : 1. Read all instructions before using this heater (Compact Fireplace). 2. This heater (Compact Fireplace) is hot when in use. To avoid burns, do not let [...]
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Page 5
Catalogue/Model Numbers Serial Number IMPORTANT INSTRUCTIONS NOTE: Procedures and techniques that ar e considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not ca refully followed, will expose the user to th[...]
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Page 6
NOTE A 15amp, 120 volt alternating current (VAC) circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required i f, after installation, the circuit breaker trips or fuse blows on a regular basis when the heater is operating. Additional appliances on the same circui t may exceed the curren[...]
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Page 7
OPERATION To access the controls, swing down the front cover panel located on t he lower front of the Fireplace (refer to diagram below). A. MAIN ON/OFF SWITCH The on/off switch supplies power to all unit functions (heat/flame) B. HEATER ON/OFF SWITCH The HEATER ON/OFF SWITCH supplies power to the heater fan and the heater element. C. HEATER THERMO[...]
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Page 8
MAINTENANCE WARNING Disconnect power before attempting any maint enance or cleaning to reduce the risk of fire, electric shock or damage to persons. LIGHT BULB REPLACEMENT Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental burning of skin. Light bulbs need to be replaced when you notice a dark section of [...]
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Page 9
GLASS CLEANING The glass is cleaned in the factory during t he assembly operation. During shipment, installation, handling, etc., the front glass panel may collect dust particles; these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the front glass panel c an be cleaned with a damp cloth. The front [...]
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Page 10
ONE YEAR LIMITED W ARRANTY Products to which this limited warranty applies This limited warranty applies to your newly pu rchased Dimplex electric Compact fireplace. This limited warra nty applies only to purchases made in any province of Canad a except for Yukon Territory, Nunavut, or Northw est Territories or in an y of t h e 50 States of the USA[...]
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Page 11
Dimplex will in its sole discretion either repair or replace su ch de fective pr oduct or part without charge. If Dimplex is unable to re pair or repl ace such produc t or part, or if repair or replacement is not co mmerci ally practicable or cannot be timely made, Dimplex may, in lieu of repair or repl acement, choose to re fund the purchase p[...]