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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dimplex SF3003, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dimplex SF3003 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dimplex SF3003. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dimplex SF3003 should contain:
- informations concerning technical data of Dimplex SF3003
- name of the manufacturer and a year of construction of the Dimplex SF3003 item
- rules of operation, control and maintenance of the Dimplex SF3003 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dimplex SF3003 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dimplex SF3003, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dimplex service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dimplex SF3003.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dimplex SF3003 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRACTICAL USER’S GUIDE FOR THE ELECTRIC FIREPLACE MODEL NUMBER: 30” FIREPLACE Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. Thank you for allowing our product to be the ba[...]
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Page 2
CONTENTS P AGE 1 Import ant Instructions P AGE 2 Model and Serial Number I n f o r m a t i o n P AGE 3 Site selection and prep aration P AGE 4 Fireplace inst allation P AGE 5 Operation P AGE 8 Maintenance P AGE 1 1 W arranty[...]
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Page 3
QUICK REFERENCE GUIDE FOR THE DIMPLEX ELECTRIC FIREPLACE 1. Prior to the first use of the fireplace verify the following: • Are the circuit breakers for the unit on? • Are the light bulbs in your fire place loose? (to check, follow the instructions for replacing the li ght bulbs under the maintenance section of this manual) 2. The heater on you[...]
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Page 4
IMPORTANT INSTRUCTIONS SAVE THESE INSTRUCTIONS PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE When using electrical appliances, basic precaut ions should always be followed to reduce the risk of fire, electric s hock, and injury to persons, including the following: 1. Read all instructions before using the electric fireplace. 2. The heater [...]
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Page 5
Model Number Serial Number IMPORTANT INSTRUCTIONS If you have any questions about our products please have the product model and serial numbers available upon call ing Dimplex customer service. To locate the model and serial number labels see below. 2 Firebox Carton[...]
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Page 6
NOTE A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, t he circuit breaker trips or fuse blows on a regular basis when the heater is operat ing. Additional appliances on the same circuit may exceed the current rating of the circuit br[...]
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Page 7
EXISTING FIREPLACE INSTALLATION 1. Seal all drafts and vents with non-fibrous insulation materials to prevent chimney debris from falling into the fireplace insert. Do not install into an existing fireplace that is prone to leaks or dampness. 2. Cap the top of the chimney flue to prevent rain from entering. 3. Plan your electrical powe r supply: (r[...]
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Page 8
DIMPLEX MANTEL SURROUND KIT OR CUSTOM MADE MANTEL SURROUND 1. Select a suitable location that is not susc eptible to moisture and is away from drapes, furniture and high traffic. 2. Place the fireplace in the desired locati on to see how it will look in the room. 3. For ease of electrical hook up you may wish to locate the fireplace near an existin[...]
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Page 9
OPERATION Remote Control Operation Warning: It takes some time for the receiver to respond to the trans mitter. Do not press the buttons more than once within two sec onds for correct operation. Note: The fireplace has an automatic timer function t hat will shut your fireplace off if the remote control has not been operated wit hin a six-hour perio[...]
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Page 10
Batteries 1. The remote control uses 3 AAA size batteri es (included). Replace these batteries at least every 6 months or when the low ba ttery appears on the remote display screen. 2. When batteries are removed wait at leas t 1 minute before replac ing with new batteries. Code selection If the current remote c ontrol is interfering with the operat[...]
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Page 11
OPERATION Electric Fireplace Manual Controls A. Manual on/off switch 1. The fireplace has a manual power ON/OFF switch located on the cont rol panel of the fireplace. 2. To operate press the switch once, to turn the unit on. A red light will illuminate to indicate the power is on. Press th e switch again to turn the unit off. NOTE: When the manual [...]
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Page 12
MAINTENANCE WARNING Disconnect power before attempting any maintenanc e or cleaning to reduce the risk of fire, electric shock or damage to persons. LIGHT BULB REPLACEMENT Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental burning of skin. Light bulbs need to be replaced when you notice a dark section of [...]
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Page 13
LOWER LIGHT BULB REQUIREMENTS Quantity of 4 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 watt rating. To replace the top light bulbs: 1. Locate the two upper bulbs insi de the firebox at the top. 2. Examine the bulbs to determine which bulbs require replacement. 3. Hold the socket while unscrewing the bulb. 4. Hold the [...]
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Page 14
FIVE YEAR LIMITED W ARRANTY Products to which this limited warranty applies This limited warranty applies to the followi ng applicable models of your newly purchased Dimplex electric fireplace SF3003, EF3003, DF3003 and to newly purchased Di mplex fireplace surrounds (mantels) and trims. This limi ted warr ant y app lie s on ly to purc has es made [...]
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Page 15
What this limited warranty does not cover This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abus e, accident, neglect, incorrect installation, improper maintenance [...]
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Page 16
For surrounds (mantels) a nd trims for the period ending at midnight on the firs t anniversary of the date of first purchase, Dimplex will in its sole di scretion either repair or replace such defective su rrounds (mante ls) and trims or part thereof without cha rge. If Dimplex is unable to repai r or replace such produc t or part, or if repai [...]