Elo TouchSystems 1919L manual

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Table of contents for the manual

  • Page 1

    T ouchmonitor User Guide 1519L 15.6” LCD Desktop T ouchmonitor 1919L 18.5” LCD Desktop T ouchmonitor (Optional Magnetic St ripe Reader A vailab le)[...]

  • Page 2

    Elo T ouc h Solutions 15.6” and 18.5” LCD T ouchmonitor Optional Magnetic Stripe Reader User Guide Revision C P/N E356416 Elo T ouch Solutions 1-800-ELOTOUCH www .elotouch.com[...]

  • Page 3

    C o p y r i g h t © 2 0 12 ELO Touch Solutions. All Rights Reserved . No part of this publicati o n may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated i nto any language or computer language, in any form or by any means, including, but not limited to, elect ronic, magnetic, optical, chemical, manual, or otherw[...]

  • Page 4

    Ta b l e o f Contents Chapter 1 Introduction 5 Product Description ....................................................5 Precautions.................................................................5 Chapter 2 Installation and Setup 6 Unpacking Y o ur T ouchmonitor ....................................6 Assembling the stand pla te . ... .............[...]

  • Page 5

    C H A P T E R 1 I NTRODUCTION Product Description Y our new 1519/1919L touchmonitor com bines the reliable performa nce of touch technology with the latest advances in LCD display design. This combination of fea t ures cr eates a natural flow of information betwee n a user a nd yo ur touchmonitor . This LCD monitor inc o rporat es a 15.6” or 18.5[...]

  • Page 6

    C H A P T E R 2 I NST ALLA T ION AND S ETUP This chapter disc usses how to install the 151 9L/1919L LCD touchmonitor and the driver software. Unpacking Y our T ouchmonitor Check that the fo llowing items are present and in good condition : LCD monitor VGA cable USB cable Audio cable Elo QuickStar t CD Software CD and Quick Install Guide Power Brick[...]

  • Page 7

    Power cable for North Ameri ca models USA/UL Power cabl e Power cabl e f or European m odels Europe/VDE power cable UK power cable Power cable for Japan models Japanese/PSE power ca ble Adapter/T erminal Power cable f or Asia models and and or or China/CCC power cable T aiwan/BSMI power cable Korea/KC power cable Power cable for W orldwide mod els [...]

  • Page 8

    Assembling the stand plate Pushing the stand plate toward the stand untill it is tight, then fasten the stand plate us ing captive screw . 2-8[...]

  • Page 9

    Interface Connection Note: Before connectin g the cables to your touchm on itor and PC, be sure that the computer and touchmonitor ar e turned off. Headphone Cable 1 2 2 3 4 Audio Cable Serial Cable VGA Cable USB Cable Power Brick 1. Connect DC cable of the power brick to the monitor and the other end through AC power cable to the AC outlet. 2. Co [...]

  • Page 10

    Magnetic Stripe Reader (MS R ) Interface Connection (optional) If the MSR is insta lled on the monitor , plug the U SB cable from the MSR dire ctly to the PC. No drivers are requ ired to be loade d. T o change the MSR functio n mode fr om keyboard em ulation to HI D, load the “MS R CHAN GE MODE.EXE” utility fr om the enclosed T ouchT ools CD or[...]

  • Page 11

    Product Overview TM Main Unit Rear V iew Kens ington Lock The Kensington TM lock is a security device that prevents th eft. T o find out more about this se- curity device, go to http://www .kensington.c om. 2-1 1[...]

  • Page 12

    Mounting the Display Y our medically ce rtifie d touchscreen display confor ms to the V ES A Flat Panel Mon itor Physical Mounting Int erface (FPMPMI) standard. The FPMPMI standard defines a physical mounting interface for fla t panel displays. Y our display conforms to the correspon din g standards for flat panel display mounting devices, suc h as[...]

  • Page 13

    Rear Mounting Using the VES A Interface 1 If the display is alre ady connected to a pede stal, remove the four screws that con ne ct the pedestal to the display (refer to Figur e2-1 , item 1 ). Separate the pedestal from the display . 2 Reinstall the four sc rews into the VESA interface mount. Ensure that the monitor is positioned with the correct [...]

  • Page 14

    Installing the Driver Software E L O T o u c h S o l u t i o n s provides driver software that allow s your touchmonitor to work with your computer . Drivers are located on the enclo se d CD-ROM for the foll owing opera tin g syst em s: • W indows 7 • W indows V ista • W indows XP • W indows 20 0 0 • W indows Me • W indows 98 • W indo[...]

  • Page 15

    Installing the Serial T ouch Driver (not applicable to Acoustic Pulse Recognition and Projected-Capa citive monitor) Inst alling the Seri al T ouch Driv er for W indows 7, Wi n dows V ista, Windo ws XP , Windows 2000, 98/95, ME and NT4.0 NOTE: For W indows 2000 and NT4.0 you must have administra tor access righ ts to install the driver . Make sure [...]

  • Page 16

    Inst alling the Seri al T ouch Driv er for W indows 3. 1 and MS-DOS Y ou must have a DOS mouse driver (MO USE.COM) installed f or your mouse if you wish to continue usi ng your mouse along with y our touchmo ni tor in DOS. T o install Wi ndows 3.x and MS-DOS touch driver from W indows 98/95, follow the dire ctions below: 1 Insert the CD-ROM in your[...]

  • Page 17

    Installing the USB T ouch Drive r Inst alli ng the U SB T ouch Dri ver for Windows 7, Wind ows V ista, Wind ow s XP , Windo w s 2000, ME and Windo w s 98. 1 Inse rt the ELO C D- ROM in y our co mput er’ s C D- ROM dri ve. If W indows 2000 or W i ndows 98 starts t he Add New Hardware W izard, do the following: 2 Choose Next . Select “Search for [...]

  • Page 18

    C H A P T E R 3 O PERA TION About T ouc hmonitor Adjus tments Y our touchmonitor will not likely r equire adjustment. However , variations in v i deo outpu t and application m ay require adjustments to the touchmonitor to optimize the quality of the display . For best performa nce, the input video reso lution should be the touchmonitors native reso[...]

  • Page 19

    Bottom Pa nel Co ntrols Audio Outp ut SELECT MENU SELECT MENU 5 4 3 2 1 Control Function 1 Menu/Exit Display/Exi ts the OSD menus. 2 1. Enter Luminance of the OSD. 2. Increase value of the adjustment item. 3. Move OSD selec tion upwar d. 3 1. Enter Audio of the OSD. 2. Decrease value of the adjustment item. 3. Move OSD selection downward . 4 Sele c[...]

  • Page 20

    Controls and A djustment On Screen Display (OSD) Menu Functions T o Display and Select the OSD Function s: 1. Press the Menu key to activate the OS D menu. 2. Use or to move upward or downwa r d through the menu. Press the “Se lect” key , execute t he func tion or enter the sub-menu. 3. T o quit the OSD sc ree n at any time during the operat io[...]

  • Page 21

    On Screen Display(OSD) Contr ol Options Control Description Auto-Adjust Select “A uto-A djust” to enable this functio n. The Auto-Adjus t will automatic ally adjust V -Position, H-Position, Clock a nd Phase. Lumi nance . Bri ghtnes s Increases or decreases brigh tness . Contrast Increases or decreases contra st Image Setting . H-Position Moves [...]

  • Page 22

    Preset Modes T o reduce the need for adjustment for dif ferent modes, the monitor has defau l t setting modes that are most comm only used as given in the table below . If any of these display modes ar e detected, the monitor autom ati cally adjusts t he picture size and centering. When none of the modes are matched, the user can store their pr e f[...]

  • Page 23

    Power Management System Power Mode Consumption (12 VDC input) On <42 W Sl eep <2 W Off <1 W It is recommended to swi t ch the monit or of f when it is not in use for a long period of time. NOTE: Complies to VESA Power Mana gement (DPM) standards. T o activate t h e monitor , pr ess a ny key on the keyboar d or move the mouse or touc h t he[...]

  • Page 24

    Intelli T ouch Plus T ouch T echnology 3-24 When connect ed to W indow s 7 computers, the touchmon itor can report 2 simultaneous touches. The IntelliT ouch Plus touchscr een can be re-calib rated to your displ ayed video im age, if needed, th rough the Calibrat ion function in the ELO driver c ontrol pane l. The IntelliT ou ch Plus driver will on [...]

  • Page 25

    Projected-Capacitive T ouch T echnology When conne cted to W indows 7 computers, t he touchmonitor can report 2 simultaneous touches. When connected to W indow s XP computers, the touchmonitor reports sin gle touches. No additiona l dri vers are required for this te chnology to work, it uses W ind ows HID drivers. No calibration is r equired for th[...]

  • Page 26

    C H A P T E R 4 T ROUBLESHOOTING If you are experiencing trouble with your touchmonitor , refer to the following table. If the problem pe rsists, please contact your local dealer or the ELO’service center . Solutions to Common Problems Proble m Sugge stion(s) The monitor does not respond 1. Check that the m onitor ’ s Power Switch is on. when t[...]

  • Page 27

    A P P E N D I X A N A TIVE R ESOLUTION The native resol ution of a monitor is the resolut ion level at which the LCD panel is designed to perform best. For the LCD touc hmonitor , the native resolution is 1 366 x 768 for the 15.6 inch and 18.5 inch size. In alm ost all cases, screen images look best when v iewed at their native resolution. The reso[...]

  • Page 28

    As an example, a SVGA resolution L CD panel has 800 p ixe ls h orizon tal ly by 600 pixe ls vertically . Input video is also represe nted by the same ter ms. XGA input video has a form at of 1024 pixels ho rizontally by 768 pixels ver tically . When the input pixels conta ined in the video input format match the nati ve resoluti o n of the pane l, [...]

  • Page 29

    A P P E N D I X B T OUCHMONITOR S AFETY This manual conta i ns informati on that is important for the proper setup and mainten ance of your touchmonit or . Before setting up and power ing on your new touchmonitor , read throug h this manual, es pecia lly Chapter 2 (Installatio n ), and Cha pt er 3 (Operation). 1 T o reduce the risk of electric shoc[...]

  • Page 30

    Care and Handling of Y our T ouchmonitor The following tips w ill help ke ep your touchmonit or functioning a t the optimal le vel. • T o avoid risk of elec tric shock, do not disassem b le the brick power supply or display un i t cabinet. The unit is not user servicea bl e. Rem ember to unplug the display un it from the power outlet before clea [...]

  • Page 31

    A P P E N D I X C T ECHNICAL S PECIFICA TIONS C-31[...]

  • Page 32

    T ouchmonitor Specifications Model 1519L LCD D isplay 15.6” TFT Active Matrix Panel Display Size 344.232 (H) x 193.53 6 ( V) mm Pixel Pitch 0.252 (H) x 0.252 (V) mm Native Resol ution 1366 x 768 Display Mode 720 x 350 (70Hz) - (may not display at full scree n) 720 x 400 ( 70Hz) 640 x 480 ( 60 / 72 / 75Hz) 800 x 600 ( 56 / 60 / 72 / 75Hz) 832 x 62[...]

  • Page 33

    T ouchmonitor Specifications Model 1919L LCD D isplay 18.5” TFT Active Matrix Panel Display Size 409.8 (H) x 230.4 (V ) mm Pixel Pitch 0.3 (H) x 0.3 (V) mm Native Resol ution 1366 x 768 Display Mode 720 x 350 (70Hz) - (may not display at full scree n) 720 x 400 ( 70Hz) 640 x 480 ( 60 / 72 / 75Hz) 800 x 600 ( 56 / 60 / 72 / 75Hz) 832 x 624 ( 75Hz)[...]

  • Page 34

    15" LCD Touchmonito r (1519L) Dimensions - - - 235 0 383 0 344.2 = = - =;ti1i 62 5 8 d.Li l l l[j - - a; - /; -1 /; 4 3. 6 I 9" '· 6 I 9 2 6 Mt-11 II !L IlLII 1un · " V'=lll 1 'WI I I - , I 140.0 240.0 C-34[...]

  • Page 35

    19" LCD Touchmonitor (1919L) Dimensions 409.80 = = = = M 1 7 5 .9 5 179 05 453 92 = = M ro en I ru ru 50.931_ ??111 It = -l = M = = C-35[...]

  • Page 36

    R EGULA TOR Y I NFORMA TION I. Electrica l Safet y Information: A) Compliance is required with respect to the voltage, frequenc y , and current require ments indicated on the manufact ure r’ s label. Connection to a dif ferent power source than those specified herein will likely result in improper operation, da m age to the equipm ent or pose a f[...]

  • Page 37

    D) Genera l Inform ation to all User s: This equipment gen era tes, use s and can radia te radio frequency ener gy . If not ins tal l ed and used a ccording to this manual the eq u ipment may cause inter ference w ith radio and te levision communications. There is, however , no guarantee tha t in terference will not occur in any par ticular install[...]

  • Page 38

    III. Agency Cert ifications The following certifications have been issued for this m onitor: • Argentina S-Mark • Australia C-T ick • Canada CUL • Canada IC • China CCC ( Asia m odels only) • Chin a RoHS (Asi a model s only) • Europe CE • Japan V CCI • FCC • United States UL 38[...]

  • Page 39

    W ARRANTY Except as otherwise stated herein or in an order acknow ledgment delivered to Buyer , Seller warrants to Bu yer that the Product s hall be free of defects in materials a nd workmanship. The warranty for the touc hmon itor s and com pone nts of the product is 3 (three) years. Seller makes no warranty regarding the model life of components.[...]

  • Page 40

    THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCEPT FOR THE EXPRES S W ARRANTY SET FOR TH ABOVE, SELLER GRANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A TUTE OR OTHE R WISE, RE GARDING THE PROD UCTS, THEIR FI TNESS FOR ANY PURPOSE, THEIR QUALITY , THEI R MERCHANT ABILITY , THEIR NONINFRINGEMENT , OR OTHE[...]

  • Page 41

    Chec k out Our W ebsite! www .elotouch.com Get the latest... • Pr oduct information • Specifications • News on upcoming events • Press release • Software drivers • T ouchmonitor Newsletter Getting in T ouch with us T o find out more ab out ELO’s e xtensi ve r ang e of touch solutions , visit our website at www .elotouch.com or simply [...]