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Elo TouchSystems 5501L manual

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Table of contents for the manual

  • Page 1

    USER MANUAL Elo T ouch Solutions ET3201L 32” Interactive Digit al Si gnage T ouchmonitor ET4201L 42” Interactive Digit al Si gnage T ouchmonitor ET5501L 55” Interactive Digit al Si gnage T ouchmonitor ET7001L 70” Interactive Digit al Si gnage T ouchmonitor S W 6019 90 Rev F[...]

  • Page 2

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 2 o f 36 Copyright © 2014 Elo T ou ch Solutions, Inc. A ll Right s Reser ved. No part of this publication may be r eproduced, transmitted, t ranscribed, stored in a ret rieval system, or translated into any lan guage or c omputer language, in any form or by any means, including, but n[...]

  • Page 3

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 3 o f 36 T able of Cont ent s Chapter 1 – Intro duction ........... ............ ............ ........ ............ ............ ........ 4 Chapter 2 – Un pac king .......... ............ ........ ............ ............ ............ ........... . 5 Chapter 3 – T ouch monitor I[...]

  • Page 4

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 4 o f 36 Chapter 1: Introductio n Product Descri ption Y our new Interactive Digital Signage (IDS) touchmonitor combines Elo T ouch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural f[...]

  • Page 5

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 5 o f 36 Chapter 2: Unpacking Unp ac king the Interacti ve Digita l Signage T ouchmo nitor T o unpac k the IDS, follow these steps: 1. The carton should b e oriented in the manner according to its labeling. T he hinged plastic locks should be at the ‘bottom’. 2. Open and remove all[...]

  • Page 6

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 6 o f 36 Chapter 3: IDS T ouchmonitor Inst allation Connector Panel & Interfaces Note: Fo r your health an d safety , it is strongly recommen ded that a t least two pe ople (four fo r the ET7001 L) handle, lift, or move t hese T ou chmonitors. Elo recommen ds safe lifting technique[...]

  • Page 7

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 7 o f 36 IDS T ouchmonitor Connection s to an External Computer 1. Connect the HDMI cable bet ween the monitor and the video source. 2. Connect the USB touch cable bet ween t he monitor and the PC. 3. Select the correct power cable for your region. Connect i t between the AC power sour[...]

  • Page 8

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 8 o f 36 Inst al ling the IDS T ouchscreen T echnolog y Sof tw are Drivers The Elo touch driver and the Elo Computer Module driver packs are available with the CD that ships w i th the touchmonitor . Vis i t the Elo T o uch Solutions website www . elotouch.com for: • Updates to the E[...]

  • Page 9

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 9 o f 36 Chapter 4: Mounting Note: Fo r your health an d safety , it is strongly recommen ded that a t least two pe ople (four are recommende d for th e ET7001L ) handle, lift, or move these touchm onitors. Note: Do N OT lay the display fa ce-down as this can cause damage t o the monit[...]

  • Page 10

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 10 of 36 Landscape T able T op –Refer to the T emperature Control section for table top mode r equirement s.[...]

  • Page 11

    User Ma nual: Interactive Digital Signage SW601990 R ev F , Page 1 1 of 36 Rear VES A Mount For the 32” and 42” models: A f our-ho l e, 400x400mm mounting pattern i s provided on the rear of the monitor . The VESA FDMI-com pliant mounting is coded: VESA MOUNT PER MIS-F , 400,400,6MM For the 55” models: A f our-ho l e, 600x600mm mounting patte[...]

  • Page 12

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 12 of 36 Optional S t and (for 3201L and 4201L Only) Elo PN: E455084[...]

  • Page 13

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 13 of 36 Chapter 5: Operation Power T o turn the touchmonitor on or off, press the touchmonitor power button once. If a compute r module is installed, then the computer module will also turn on with the monitor . T o abruptly power off the computer module and touchmonitor , press and h[...]

  • Page 14

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 14 of 36 IntelliT ouch T ouchscreen T echn ology The Intelli T ouch and IntelliT ouch Plus tou chscreens can be re-calibrated to your displayed vi deo image, if needed, through the calibration f unction in the Elo driver control p anel. IntelliT ouch Plus monitors require calibration i[...]

  • Page 15

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 15 of 36 Rota te – A picture can be rotated 360° In addition to the above gestures, Optical units have the ability to pinch and zoom three different pictures at the same time because six simultaneous touches are supported. V ideo An LCD panels na tiv e resolution is its width an d h[...]

  • Page 16

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 16 of 36 On-Screen Display (OSD) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current sta te of the monitor . The f ollowing are the functions that relate to the designated butt on. The buttons and their fu[...]

  • Page 17

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 17 of 36 Parameter A vail able A djustment Main M enu Vide o Settings, Audi o Settings, Color Settings and Other Setti ngs can be selected Vide o M enu Vide o Source, Bri ghtness, Contrast, Black Level, Sharpness and As pect Ratio are available in this menu. Vide o Sou rce Allows the u[...]

  • Page 18

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 18 of 36 Clock Allows fine adjustments of the pane ls pix el dot clock. Not applicable when using HDMI/DisplayPort vi deo or the Computer Module. Phase Allows fine adjustments of the pane ls pix el dot clock phase. Not applicable when using HDMI/DisplayPort vi deo or the Computer Modul[...]

  • Page 19

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 19 of 36 All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered. T his feature saves you from having to reset your choices every tim e the touchmonitor is unplugged or powered off and on or if there is a power failure. OSD and Power Lo[...]

  • Page 20

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 20 of 36 A u dio Audio from the touchmonitor Line In, touchmonitor HDMI, touchmoni tor DisplayPort, computer module Line In, or computer module HDMI or Dis playPort ports can b e pl ayed over the touchmonitors internal speakers. See the “Au dio Source” OSD parameter for det ails. W[...]

  • Page 21

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 21 of 36 For best results, touch the tag directly to the bezel area containi ng the antenna. Driver Inst all ation Elo Computer Modules (ECMG2-i3 or i5), have all requ ir ed drivers preinstalled. All required drivers are available onli ne at www . elotouch.com. If drivers are to be ins[...]

  • Page 22

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 22 of 36 NOTE: The Elo T ouch Solutions T ouchmonitor ID will be differe nt per touch technol ogy . In Mac OS X: - Open the T ermi nal window and under Hardware select USB. A screen that looks like the image below will appear . The available USB devices wil l be displayed. In Ubuntu ve[...]

  • Page 23

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 23 of 36 T emperature Control The IDS 01 Series monitors contain a temperature sensor that provides the user with real-ti me temperature readings. This reading can be found on the O SD menu by cli cking on: O ther Menu ► Information ► System T emperature. If the monitor senses temp[...]

  • Page 24

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 24 of 36 Thermal Protection Mode icon will show on the top corner of these menus indicating that t he Thermal Protect Mode is active The user will be prompted to shut off the monitor within sixt y seconds if the temperature continues to rise after T hermal P rotection Mode S tep 2 has [...]

  • Page 25

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 25 of 36 If Ther mal Protection Mode S tep 2 is reached, the intern al temperature needs to fi rst decrease back to the S tep 1 tempe rature and then decrease further to the value requi red to disable Thermal Protection Mode 1. Example of The rmal P rotection Mode for an ET4201L Monito[...]

  • Page 26

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 26 of 36 Intelligent Brightness Control The IDS 01 touchmonitors include a li ght sensor that adjusts the brightness of the screen in accordance with the ambient light level surrounding t he monitor . The Intelligent Brightness Control functions based on the foll ow i ng curve: ET3201L[...]

  • Page 27

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 27 of 36 ET5501/7001L B ri ghtne s s vs . Ambi e n t Li ght 0 20 40 60 80 100 120 0 50 70 90 150 200 250 275 300 350 400 410 420 430 460 480 500 Am bie n t L igh t Bri gh t n ess Note: I f the Therma l Prote cti on M ode is act ivated, the Intelligent Brightness Control feature will ac[...]

  • Page 28

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 28 of 36 Chapter 6: T echnical Support If you are experiencing trouble with your tou c hmonitor , refer to the following suggesti ons. If the problem persists, please conta ct your local dealer or contact Elo T ouch Solutions Customer Service. Solutions to Common Problems Problem Sugge[...]

  • Page 29

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 29 of 36 Chapter 7: Safety & Maintenance Safety T o a void risk of e l ectric shock, foll ow all safety n otices and do not disa ssemble the touchmonitor or Computer Module. Th ey are not user-serviceable. Do not block or insert anything inside any of the ventilation slots. The tou[...]

  • Page 30

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 30 of 36 Care and Handling The following tips will help maintain o ptim al performan c e of your touchmonitor: • Disconnect the AC power c able before cleaning. • T o clean the display , u se a cloth lightly dampened with a mil d dete rgent. • It is impo rtant th at your unit re [...]

  • Page 31

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 31 of 36 Chapter 8: Regulator y Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency , an d current requirements indicated on the manufacturer ’s label. Connecti on to a dif ferent power source than those specified herein will li[...]

  • Page 32

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 32 of 36 as requ i red by EMC Directive 2 004/108/EC as indicated in European S tan dard EN 55022 Class A and the Low V oltage Directiv e 2006/95/EC as indicated in European S tandar d EN 60950-1. General Information to all Users: This equipmen t g enerates, uses and can radiate radio [...]

  • Page 33

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 33 of 36 may also present a lethal shock hazard to the user .) If you need additi ona l help, consult your dealer , manufacture r , or an experienced radio or television technician. III. A gency Certi fications The following certifications and marks have b een issued or declared for th[...]

  • Page 34

    Explanation of Markings (1). In accordance with the SJ/T1 1364-2006 requirement, the electronic information products are marked with the following poll ution control logo. The Environment -Friendly Use Period for this product is 10 years. The pr od uct will not leak or mutate un der normal operating conditions listed below , so that the use of this[...]

  • Page 35

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 35 of 36 Chapter 9: W arr anty Info r mation For warranty information, go to http://www . elotouch.com/Support/warranty .as p[...]

  • Page 36

    User Ma nual: Interactive Digital Signage SW601990 Rev F , Page 36 of 36 Check out o ur w ebsite www .elotouch.com Get the latest... • Product Information • S pec ifi cations • Upcoming events • Press releases • Software driver s Getting in T ouch with Us T o find out more about the extensive range of Elo touch solutions, visit our websit[...]