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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Emerson MODEL EM1200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Emerson MODEL EM1200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Emerson MODEL EM1200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Emerson MODEL EM1200 should contain:
- informations concerning technical data of Emerson MODEL EM1200
- name of the manufacturer and a year of construction of the Emerson MODEL EM1200 item
- rules of operation, control and maintenance of the Emerson MODEL EM1200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Emerson MODEL EM1200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Emerson MODEL EM1200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Emerson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Emerson MODEL EM1200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Emerson MODEL EM1200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Digital Answering S ystem Model EM1200 OWNER'S MANUAL ZK58701IA00-R EM1200 IB SIZE: 105 x 138 mm 5/22-06[...]
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Page 2
2 LOCATION OF CONTROLS DIAGRAM A This carton contains: Answering System AC Adaptor Quick Reference Card Instruction Booklet/Warranty Information Quick Set Up Guide Repeat Control Volume Control Stop/Save Control Power On/Battery Low/Message Indicator LED Announcement Record/Check Control System On/Off Control DIAGRAM A Speaker AC Power Connection M[...]
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Page 3
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety procedures should always be followed to reduce risk of fire, electric shock and injury to persons including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet[...]
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Page 4
4 IMPORTANT SAFETY INSTRUCTIONS (Cont.) a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 12. Do not use the telephone to report a gas leak in the vicinity of a leak. 13. Do not allow anything to rest on power cord. Do not locate this product where the cord will be abused by persons walking on[...]
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Page 5
(Cont.) CAUTION for a long period of time (several months or more) since during this time the battery could leak in the product. 9. Properly discard "dead" batteries as soon as possible since "dead" batteries are more likely to leak in a product. 10. Do not store this product, or the batteries provided with or identified for use[...]
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Page 6
6 INSTALLATION (Cont.) 3. Install one 9 volt battery. 4. Replace battery door connect the AC adaptor. 5. Install a replacement battery once a year to ensure proper operation of the power failure protection feature. Your message LED will flash rapidly until 9 Volt battery is installed. Y our unit is fully functional - battery is needed for power fai[...]
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Page 7
7 UNDERSTANDING YOUR MESSAGE INDICA TOR LED (WHY THE GREEN LIGHT IS FLASHING) MESSAGE INDICATOR ST ATUS REASON ACTION Message Indicator is consistently flashing slowly. Message Indicator flashes rapidly. Message Indicator flashes to indicate number of messages received and then repeats. Message Indicator is lit solid No outgoing message has been re[...]
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Page 8
8 MESSAGE PLAYBACK When the message indicator flashes, pauses, and repeats you have received messages. The number of flashes indicates the amount of messages received (up to 10) To Hear Y our Message 1. Press and release the PLAY MESSAGES control on your unit. 2. The unit will automatically playback your messages in the order they were received. 3.[...]
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Page 9
9 SPECIAL FEATURES (Cont.) If you don`t want to talk to the caller, just let your unit take a message, adjust the volume control on the face of the unit to listen. If you don`t want to listen to the caller`s message, lower the volume. NOTE: Callers will be unaware that you are screening their calls, and they will not be able to hear you unless you [...]
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Page 10
10 SPECIAL FEATURES (Cont.) Power Failure Protection/Battery Back Up If power failure occurs, or the plug comes out of the wall, your unit will shut down until the power is restored. If you have installed a 9 volt battery, any messages recorded before the power failure will be saved. The message indicator will flash indicating the number of message[...]
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Page 11
11 REMOTE OPERATION Remote Security Code There is a three digit security code located on the bottom of your unit. Remember this number. Y ou will need it to get your messages by remote when calling from a touch-tone phone. A space has been provided on the enclosed Quick Reference Card to write down your code. Remote Turn On If you forget to turn on[...]
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Page 12
12 If you have followed the instructions in this manual, and have difficulty operating your Digital Answering System, locate the PROBLEM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy problem. If the solution to your problem is not listed below, call our toll-free service number 1[...]
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Page 13
13 PROBLEM No answer No power No incoming messages recorded POSSIBLE CAUSE AC adaptor is disconnected from wall outlet or back of unit AC adaptor is disconnected from wall outlet or back of unit Unit is in the "OFF" mode Power to electrical outlet may be off Power to electrical outlet may be off Telephone line is not connected to wall jac[...]
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Page 14
14 Troubleshooting Guide (Cont. ) No remote operation The machine is cutting off incoming messages The machine beeps during the recording of my outgoing messages After a power outage, outgoing announcement and incoming messages are lost Unit is in the "OFF" position Security code not entered correctly Remote security code being used diffe[...]
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Page 15
FCC AND TELEPHONE COMPANY INFORMA TION This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone company . The FCC Registration [...]
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Page 16
WARRANTY INFORMATION 90 DAYS LIMITED WARRANTY In the unlikely event that this product is defective, or does not perform properly , you may within ninety (90) days from your original date of purchase return it to the authorized service center for repair or exchange. TO OBTAIN WARRANTY SERVICE: - Provide proof of the date of purchase within the packa[...]