Epson 4113114-06 manual

User’s Guide 4113114-06[...]

Copyright and Trademarks 2 Copyright and Trademarks All rights reserved. No part of this publication may be reproduced, st ored in a retrieval system, or transmit ted in any form or by any mean s, electronic, mechan ical, photocopyi ng, record ing, or otherwise, with out the prior wr itten permission of Seiko Epson Co rporation. No patent liability[...]

Contents 3 Contents Copyright and Trademarks Important Notice and Safety Instructions Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 4 Turning Power On/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Overview of Publishing Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Drive Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents 5 Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Using the Nozzle Check Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 6 Lights Came On and then Went Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Only the Power Light is On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 The Ink Light is Flashing or is On after you Repl ace the Cartridge . . . . . . . . . . . . . . . 108 Sof[...]

Important Notice and Safety Instructions 7 Important Notice and Safety Instructions Important Note You may use the software to operate t he EPSON PP-100. You may use the EPSON PP-100 to copy mate rials onto media, including but no t limited to CD s and DVDs. You agree to respect the rights of copyright owners. EPSON shall have no liability for, and[...]

Important Notice and Safety Instructions 8 ❏ Do not use a damaged or frayed power cord. ❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the ex tension cord does not exc eed the cord’s ampere rating. Also, make sure that the total ampere rati ng of all devices pl ugged into th[...]

Important Notice and Safety Instructions 9 ❏ Place the product near a wa ll outlet where the pl ug can be easily unplugged. Using the Product Observe the following when using the product: ❏ Do not insert objects in the product. ❏ Take care not to spil l liquid on the product. ❏ Do not use aerosol products that contain flammable gases inside[...]

Important Notice and Safety Instructions 10 ❏ Be careful when you handle used ink cartrid ges, as there may be some ink remaining around the ink supply port. If ink gets on your skin, wash the area thorough ly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorou[...]

Important Notice and Safety Instructions 11 Concerning Incidental Loss Arisin g out of Use of this Product Should the expected results fr om this product, including bundl ed software, not be obtained, we cannot compensate for incident al loss arising from that fa ct, such as expenses required for use of this product and lost earnings that w ould ha[...]

Important Notice and Safety Instructions 12 Warnings, Cautions, and Notes Warnings, Cautions, and Notes in this User's Guide as indicated bel ow have the following meanings. w Warnings must be followed carefully to avoid bodily injury. c Cautions must be observed to avoid dama ge to your equipment. Notes contain important information and use f[...]

Important Notice and Safety Instructions 13 DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 for Cla ss B Personal Computer s and Peripherals; and/or CPU Boards and Powe r Supplies used with Cla ss B Personal Computers: We: EPSON AMERICA, INC. Located at: MS 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254 Decl[...]

Using Your Software 14 Chapter 1 Using Your Software System Requirements Using the Product Windows requirements To use this product, you must have any of the following Wind ows operating systems installed. Operating system Windows 2000 Professional SP4 or later Windows XP (32bit, SP2 or later) Home Edition/Professional Windows Vista (32bit/64bit, S[...]

Using Your Software 15 Note: ❏ If your file system is FAT, you may not write to a DVD. ❏ ATI South Bridge chip set IPX460 or earlier is incompatib le with this product. ❏ Refer to the URLs listed on pages “Help for Users in the United Stat es and Canada” on page 110 and “Help for Users in the Europe (EMEA)” on pag e 111 for chip sets [...]

Using Your Software 16 Setting a Working Folder and Log After the software in stallation, create a Working Folder on the hard di sk for the disc publishing operation. You can al so set for log files. Log file s are useful for service and support of the product. Note: These settings are reflected for all the CD/D VD publishers registered (except for[...]

Using Your Software 17 Adding the Product Use the EPSON Total Disc Setup to add the product (CD/DVD pu blisher) to the computer. Note: The product must be added when the connect ion point (port) is set manually. However, the product does not need to be added whe n the connecti on point (port) is set automatically. 1. Make sure that the product is c[...]

Using Your Software 18 Setting for Notification of Job Completion A setting can be made to displa y a message on the screen that no tifies you that a job (or jobs) is finished. Note: This setting is reflected for all the CD/DVD publishers registered. 1. Select Start ( in Windows 7 or Windows Vista) - All Progr ams (or Programs ) - EPSON Total Disc [...]

Using Your Software 19 Overview of Applications The EPSON Total Disc Maker softw are included with the produc t allows you to write or copy CDs/DVDs, create CD/DVD labels, and publish CDs/DVDs. EPSON Total Disc Maker EPSON Total Disc Maker lets you write CDs/ DVDs and print CD/D VD labels. The process used to write CDs/DVDs and pr int CD/DVD labels[...]

Using Your Software 20 Getting Information through Online Help You can access online help for EPSON Total Disc Maker from the software or from the Windows Start menu. In window of EPSON Total Disc Maker, EPSON Total Disc Monitor, or EPSON Total Disc Setup, click the but ton to display online help for each utility. Overview of Printer Driver The pri[...]

Using Your Software 21 From Windows applications 1. Click Print or Print Setup in the File menu. 2. In the window th at appears, click Printer , Setup , Options , Preferences , or Properties . (Depending on your applic ation, you may need to click one or a combination of these buttons.) From the Start menu 1. Windows 7: Click , Control Panel, then [...]

Using Your Software 22 Uninstalling Software You can uninstall the software b y follo wing the steps below. Note: ❏ In Windows 7, Windows Vista, or Windows Server 2008, you may be asked for an administrator password or confirmation when uni nstalling the software . When asked for a password, enter the password to proceed with the operation. ❏ I[...]

Publishing Discs 23 Chapter 2 Publishing Discs Introduction This section guides you thr ough the procedures for creati ng and printing CDs/DVDs. Note: For information on CDs/DVDs, see the following sectio n. & See “Discs” on page 116. Turning Power On/off This section describes how to turn on/off power. Turning power on 1. Connect the power[...]

Publishing Discs 24 Overview of Publishing Modes To write data to CDs/DVDs and to print labels that you created/edited are called “Publish” in EPSON Total Disc Maker. The product has three kinds of publishing modes. Standard Mode This mode uses stacker 1 as t he input stacker, and stacker 2 or 4 as the output stacker. When stacker 2 is selected[...]

Publishing Discs 25 Batch Mode This mode uses stacker 1 and 2 as the input stackers, and st acker 2 and 3 as the output stackers. You can create up to 100 CD s/DVDs at once without refi lling and taking out discs while publishing. Up to 1000 CDs/DVDs can be continuo usly published in a si ngle job by refilling discs and taking out publis hed discs.[...]

Publishing Discs 26 Printer Settings Printer name Select Printer Name. Note: When changing the printer name, do not use Unicode ch aracters. The device will not be recognized correctly. Failure error mark If you check this check box, an error mark will be printed on any disc with a write error. This is useful to identify the disc which encountered [...]

Publishing Discs 27 ❏ When using the product for the first time after storing it for a long ti me or after an error, missing dots or ink stains ma y appears and print quality may be reduced. If publishing a large number of discs, check print quality by publishing one disc in advance. If any dots are missing, run head cleaning. ❏ When writing an[...]

Publishing Discs 28 ❏ A published CD/DVD may not be readable on another type of drive or player due to compatibility. ❏ The quality of the blank disc de termines print and write qual ity. It is recommended to use only the specified disc type. ❏ It is recommended that you run a compare while writing data. ❏ Making a backup is recommended if [...]

Publishing Discs 29 ❏ If the source disc is a packet-wr itten CD, it cannot be copied. Printing on CDs/DVDs with a Co mmercially Available Software Package When you print on CDs/DVDs with a commercially availabl e software package that supports CD/DVD printing, you have to make th e following settings. Notice for Barcode Printing ❏ When printin[...]

Publishing Discs 30 Standard Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc.[...]

Publishing Discs 31 4. Load CDs/DVDs into stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be damaged. 5. Insert stacker 1. 6. If you select stacker 4 as the output stacker, unlock the lock lever located on stacker 4.[...]

Publishing Discs 32 7. Close the disc cover. c Caution: Do not install stacker 3. Accessing EPSON Total Disc Maker After loading discs into the st acker, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Click Start ( in Windows 7 or Wi ndows Vista), point to All Programs or Programs . Poi[...]

Publishing Discs 33 2. Select type of discs to be publ ished from the list, then click Apply .[...]

Publishing Discs 34 3. Drag and drop files or folder s to the data tree or data li st. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu .[...]

Publishing Discs 35 Creating Labels The following instructions explai n how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPS ON Total Disc Maker.[...]

Publishing Discs 36 2. Click Template tab and select a label desi gn from the list, then click Apply .[...]

Publishing Discs 37 3. Make changes on the label as needed in the Background , Edit Item , and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu .[...]

Publishing Discs 38 Making the Stacker Settings The following instructions ex plain how to set stackers. 1. Click Publish on the menu bar of EPS ON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON To tal Disc Maker or EPSON Total Disc Setup.[...]

Publishing Discs 39 3. Set Stacker Settings . ❏ Publish Mode : Select Standard Mode . ❏ Stacker 1 : Select the type of discs t hat you loaded in to stacker 1. ❏ Stacker 2 : Output Stacker will be displayed. 4. Click OK .[...]

Publishing Discs 40 Publishing Discs The following instructions expl ain how to publish CDs/DVDs. 1. Make the publish settings on the Publish screen of EP SON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu . 2. Click the Publish button.[...]

Publishing Discs 41 c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the app lication instructs to add or remove discs. This may affect write quality o r print quality. Also, do not put your hands inside the product while it is beeping, as arm is still moving. ❏ Beep will sound if you open disc cove r while [...]

Publishing Discs 42 External Output Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc.[...]

Publishing Discs 43 4. Load CDs/DVDs into stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be damaged. 5. Insert stacker 1.[...]

Publishing Discs 44 6. Take out stacker 2. 7. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into stacker 2 with the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be d[...]

Publishing Discs 45 9. Insert stacker 2. 10. If you select stacke r 3 as the output stacke r, insert stacker 3. c Caution: ❏ Make sure that there are no discs in stacker 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever lo cated on stacker 4.[...]

Publishing Discs 46 11. If you select stacker 4 as the output stacker, unlock the lock lever located on stacker 4. c Caution: Do not install stacker 3. 12. Close the disc cover. Accessing EPSON Total Disc Maker After loading discs into t he stackers, access EPSO N Total Disc Maker to make settings for writing discs, and create the labels printed on[...]

Publishing Discs 47 2. Select type of discs to be publ ished from the list, then click Apply .[...]

Publishing Discs 48 3. Drag and drop files or folder s to the data tree or data li st. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu .[...]

Publishing Discs 49 Creating Labels The following instructions explai n how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker.[...]

Publishing Discs 50 2. Click Template tab and select a label desi gn from the list, then click Apply .[...]

Publishing Discs 51 3. Make changes on the label as needed in the Background , Edit Item , and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu .[...]

Publishing Discs 52 Making the Stacker Settings The f ollowing instructions e xpl ain ho w to set stackers. 1. Click Publish on the menu bar of EPS ON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON To tal Disc Maker or EPSON Total Disc Setup.[...]

Publishing Discs 53 3. Set Stacker Settings . ❏ Publish Mode : Select External Output Mode . ❏ Stacker 1 : Select the type of discs t hat you loaded in to stacker 1. ❏ Stacker 2 : Select the type of discs t hat you loaded in to stacker 2. ❏ Stacker 3 : If you want to eject published discs to stacker 3, select Output stacker . If you want to[...]

Publishing Discs 54 Publishing Discs The following instructions expl ain how to publish CDs/DVDs. 1. Make the publish settings on the Publish screen of EP SON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu . 2. Click the Publish button.[...]

Publishing Discs 55 c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the app lication instructs to add or remove d iscs. This may affect write quality or print quality. Also, for safety reasons, do not p ut your hands inside the p roduct while it is beeping, as arm is still moving. ❏ Beep will sound if you o[...]

Publishing Discs 56 Batch Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc.[...]

Publishing Discs 57 4. Load CDs/DVDs into stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be damaged. 5. Insert stacker 1.[...]

Publishing Discs 58 6. Take out stacker 2. 7. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into stacker 2 with the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be d[...]

Publishing Discs 59 9. Insert stacker 2. 10. Insert stacker 3. c Caution: ❏ Make sure that there are no discs in stacker 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever lo cated on stacker 4.[...]

Publishing Discs 60 11. Close the disc cover. Accessing EPSON Total Disc Maker After loading discs into t he stackers, access EPSO N Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Click Start ( in Windows 7 or Wi ndows Vista), point to All Programs or Programs . Point to EPSON Total Disc Maker , and[...]

Publishing Discs 61 Registering Data The following instructions ex plain how to register data to be written on discs. 1. Start EPSON Total Disc Maker and click Disc on the menu bar of EPSON Total Disc Maker. 2. Select type of discs to be publ ished from the list, then click Apply .[...]

Publishing Discs 62 3. Drag and drop files or folder s to the data tree or data li st. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu .[...]

Publishing Discs 63 Creating Labels The following instructions explai n how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPS ON Total Disc Maker.[...]

Publishing Discs 64 2. Click Template tab and select a label desi gn from the list, then click Apply .[...]

Publishing Discs 65 3. Make changes on the label as needed in the Background , Edit Item , and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu .[...]

Publishing Discs 66 Making the Stacker Settings The following instructions ex plain how to set stackers. 1. Click Publish on the menu ba r of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON To tal Disc Maker or EPSON Total Disc Setup.[...]

Publishing Discs 67 3. Set Stacker Settings . ❏ Publish Mode : Select Batch Mode . ❏ Stacker 1 : Select the type of discs t hat you loaded in to stacker 1. 4. Click OK .[...]

Publishing Discs 68 Publishing Discs 1. Make the publish settings on the Publish screen of EP SON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu . 2. Click the Publish button.[...]

Publishing Discs 69 c Caution: ❏ Do not open the covers while the product is publishing discs, unless th e application instructs to add or remove d iscs. This may affect write quality or print quality. Also, for safety reasons, do not p ut your hands inside the p roduct while it is beeping, as arm is still moving. ❏ Beep will sound if you open [...]

Publishing Discs 70 Note: ❏ Be sure to let CDs and DVDs dry completely before using them or touching the printed surface. Allow Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours. ❏ If the print position is misaligned, adjust it usin g t he printer driver. For details, refer to the printer driver Hel[...]

Publishing Discs 71 Pausing Publishing If you need to pause publ ishing, follow the instructions below. When you start publishing, th e screen of EPSON Total Di sc Monitor appears on your computer screen. Select the j ob you want to pause in t he Unfinished Job list, and then select Pause Job from the Job menu or click button. Note: ❏ If there is[...]

Publishing Discs 72 Resuming Publishing If you need to resume publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the j ob you want to resume in the Unfinished Job list, and then select Resume Job from the Job menu or click button.[...]

Publishing Discs 73 Canceling Publishing If you need to cancel publishing, follow th e instructions below. Start EPSON Total Di sc Monitor. Select the j ob you want to cancel in the Unfinished Job list, and then select Cancel Job from the Job menu or click button. Note: If a disc is being published, that processing is stopped, and the disc is outpu[...]

Publishing Discs 74 Priority Publishing If you need to process a job bef ore the others when mo re than one job is being published, follow the instructions below. Start EPSON Total Disc Moni tor. Select the job you want to give priority to in the Unfinished Job list, and then select Priority Publishing from the Job menu or click button. The selecte[...]

Replacing Ink Cartridges 75 Chapter 3 Replacing Ink Cartridges Checking the Ink Cartridge Status Note: ❏ Epson cannot guarantee the quality o r reliability of ink not made by EPSON. ❏ When an ink cartridge is running low, the status is displayed on the EPSON Total Disc Monitor. To check the ink cartridge status, do the following: ❏ EPSON Tota[...]

Replacing Ink Cartridges 76 Precautions on Ink Cartridge Replacement Read all the instructions in this se ction before replaci ng the ink cartridges. ❏ Install all six ink cartridges. Disc publishing (write/print) cannot be done even if only one ink cartridge is missing. ❏ This product uses ink cartridges equipped with an IC chip that mo nitors[...]

Replacing Ink Cartridges 77 ❏ You cannot continue printing with an ink cart ridge after it has r eached its replacement time, even if the other cartri dges still contain in k. Before printing, replace the used cartridge. ❏ Do not turn off the product or open the ink cartridge cover wh ile loading ink (Power light is flashing). Opening of covers[...]

Replacing Ink Cartridges 78 This table describes the stat us of the lights and the actions yo u need to take. : flashing : on To replace an ink cartridge, follow the steps below. c Caution: Do not remove the cartridge from the product until you are ready to replace it with another. Note: The illustrations show replacement of the light magenta ink c[...]

Replacing Ink Cartridges 79 3. Push in the used ca rtridge so the cartri dge pops out slightly. 4. Carefully pull the used cart ridge straight out of the slot. Dispose of it properly. 5. Remove the new ink ca rtridge from the package. c Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ [...]

Replacing Ink Cartridges 80 6. Place the new ink cart ridge into the slot. Then push the ink cartridge until it clicks into place. 7. When you are finished replacing cart ridges, close the ink cartridge cover.[...]

Maintainin g Your Product 81 Chapter 4 Maintaining Your Product Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that do ts are missing, you may be able to identify the problem by c hecking the prin t head nozzles. You can check the print head nozzles from your computer by using the nozzl e check utility. Using[...]

Maintainin g Your Product 82 If any segment of the prin ted lines is missing, as s hown below, this could mean a clogged ink nozzle. & See “Cleaning the Prin t Head” on page 82. Cleaning the Print Head If you find that the printout is unexpectedly faint or that do ts are missing, you may be able to solve these problems by cl eaning the prin[...]

Maintainin g Your Product 83 Using the Head Cleaning Utility Follow the steps below to clean the print head using the he ad cleaning utility. 1. Make sure the product is turned on. 2. Make sure no lights indicate er rors and the disc cover is closed. 3. Access the printer driver. See “Accessing the Printer Driver” on page 20. 4. Click the Utili[...]

Maintainin g Your Product 84 Using the Product Buttons Follow the steps below to clean t he print head using t he product buttons. 1. Make sure the PC is turned on. 2. Make sure the product is turned on. 3. Make sure no lights indicate er rors and the disc cover is closed. 4. Press and hold down the Cl eaning button for three seconds. The product s[...]

Maintainin g Your Product 85 1. Make sure an unprinted disc is inserted in stacker 1. 2. Make sure no lights indicate er rors and the disc cover is closed. 3. Access the printer driver. See “Accessing the Printer Driver” on page 20. 4. Click the Utility tab, then click the Print Head Alignment button. 5. Follow the on-screen instructions to a l[...]

Maintainin g Your Product 86 Cleaning Your Product Cleaning the Exterior of the Product To keep your product operat ing at its best, clean it thoroughl y several times a year by using the following procedure. c Caution: ❏ Never use alcohol or thinner to clean the product. These chemicals can dama ge the product. ❏ Take care to prevent water fro[...]

Maintainin g Your Product 87 1. Make sure the product is turned off and all t he lights are off, and then unplug the power cord from the electrical outlet. 2. Open the disc cover, and remove the stackers from the product. 3. Use a soft, clean cloth to carefully remove any dust or dirt from the stackers and inside of the product. 4. Place the stacke[...]

Maintainin g Your Product 88 4. Use a vacuum-cleaner to clean the dust on the filters. 5. Place the filter s back in position. 6. Tighten the screws to cl ose the filter covers. c Caution: Clean the filter periodically (once in eve ry six months). Getting Maintenance Information You can get helpful informati on for maintenance and support of the pr[...]

Maintainin g Your Product 89 Transporting Your Product If you need to transport your product some dist ance, carefully prep are and repack it. Be sure to use the original box and packing materials. w Warning: The product is heavy, so ha ve two people lift the p roduct. c Caution: ❏ When storing or transporting the product, do not tilt it, stand i[...]

Maintainin g Your Product 90 ❏ Be sure to lift the product by the corre ct positions, as shown below.[...]

Troubleshooting 91 Chapter 5 Troubleshooting Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions unt il the problem is fixed. The information that you need to diagnose and solve most common problems is provided by Help, the control panel, and the EPSON Total D[...]

Troubleshooting 92 : on, : off, : flashing, : flashing f ast Error associated with cover Error associated with disc transfer Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Disc cove r or ink cartr idge cover open Close co vers. Job is paused because disc co ver or ink ca r- tridge co v er w as opened while processing the job W ait f o[...]

Troubleshooting 93 Error associated with stacker Disc transf er error Turn off the product an d remove the disc. If the same error occurs frequently, contact your dealer. Arm failed to release disc Turn off the product and remove disc. Do not remove disc from the arm by hand if arm is picking up the disc. This may damage the arm. To remov e the dis[...]

Troubleshooting 94 Stacker 3 is not correctly inserted for External Output Mode (when stacker 3 is set as the output stacker) or Batch M ode Make sure stacker 3 is co rrectly inserted. Stacker 1 is empty Load discs into stacker 1. Note: The Stacker lamp flashes when the source stacker is out of discs; however, the timing of the light flashing may n[...]

Troubleshooting 95 Error associated with ink Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Ink low Obtain a replacement ink cartridge. To determine which cartridge is low, check the ink cartridge status. See “Checking the Ink Cartridge Status” on page 75. The ink has reached its replacement time or it is not installed correctly. [...]

Troubleshooting 96 Error associated with product Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Ink pad full Please have an authorized Epson service center service the in k pad right away. The pad is full and th e unit can no longer function. Do no t attempt to service t he unit yourself. Note: If ink pad is nearly full, an "Ink [...]

Troubleshooting 97 Error associated with drive Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Drive tray open/close error Turn off the product, unplug the power cord, and check inside for any obje cts. Then, publish the disc again. If the same error occurs frequently, contact your deale r. Internal drive error Turn off the product, un[...]

Troubleshooting 98 Other error EPSON Total Disc Monitor If a problem occurs while pub lishing, an erro r message will appear in the EPSON Total Disc Monitor window. If an error message appears indica ting the parts inside the product are near the end of their service life or the waste ink p ad in the product is saturated, c ontact your dealer to re[...]

Troubleshooting 99 When you access EPSON Total Disc Moni tor, the follow ing window appears: EPSON Total Disc Monitor provi des the following information: ❏ Job List: You can check a list of jobs (up to 1000 for Unfinished J ob and 50 for Finis hed Job) and its information, and also you can c ancel, pause, and restar t unfinished jobs. ❏ Operat[...]

Troublesh ooting 100 Disc or the CD/DVD Tray Does Not Feed Correctly Disc Does Not Feed Remove the stack of discs and make sure of the following: ❏ The disc is not damaged. ❏ The disc is not too old. See the instructi ons that came with the disc for more information. ❏ The discs are not load ed above the red li ne in the stacker. ❏ Discs ma[...]

Troublesh ooting 101 If the same error continues to occur, contact your dealer. Multiple Disc Feeds ❏ Make sure the disc stack fits un der the red line in the stacker. ❏ Make sure none of the discs are damaged. ❏ Remove the stack of discs and make sure the discs are not too thin. & See “Discs” on page 116. ❏ Remove discs from the st[...]

Troublesh ooting 102 ❏ If the arm is stopped while picking up disc, do not try removing disc by hand. This may result in damaging the arm. If such an erro r occurs, turn off/on the power and try resolving the problem by initializing the product. If the error con tinues to occur, contact customer sup port. If your discs jam frequently, make sure o[...]

Troublesh ooting 103 Print Quality Problems If you are having a print quality problem, then compare it with the illustrati ons below. Click the caption under the ill ustration that best rese mbles your printout. Horizontal Banding ❏ Make sure the printabl e side of the disc is fa ce up in the stacker. Good sample Good sample “Horizontal Banding[...]

Troublesh ooting 104 ❏ Run the head cleaning utility to clear any clogged ink nozzles. & See “Cleaning the Prin t Head” on page 82. ❏ Use ink cartridges within six m onths after opening the packages. ❏ Use genuine Epson ink cartridges. ❏ Check the H Ink light. If the light is on, repl ace the appropriat e ink cartridge. & See ?[...]

Troublesh ooting 105 ❏ Run the head cleaning utility. & See “Cleaning the Prin t Head” on page 82. ❏ Check the H Ink light. If the light is on, repl ace the appropriat e ink cartridge. & See “Replacing an In k Cartridge” on page 77. ❏ If you have just replaced an ink cartridge, make sure the date on the box has not expired. If[...]

Troublesh ooting 106 Incorrect Margins ❏ Check the Inner/Outer Diameter settings in your application. Make sure the margins are within the printabl e area of the disc. & See “Printabl e area” on page 118. ❏ Make sure the printer driver settings are approp riate for the label size you are using. Check the Main window. See the printer dri[...]

Troublesh ooting 107 ❏ If you print continuously for an extended period, th e discs may temporar ily stop feeding or the printing may pause for a while. Thi s is to slow down the printing speed and prevent the product mechanism from overheati ng and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving t[...]

Troublesh ooting 108 Only the Power Light is On ❏ If you press the P Power button lightly, the product may not turn on, although the Power light flashes for a while. Press the button firmly. ❏ Turn off the product and comput er. Make sure the product’s interface cable is securely plugged in. ❏ If you are trying to print a large image, your [...]

Troublesh ooting 109 ❏ If the language setting of the syst em is different from the us er, installation may not be correctly performed. Make sure to set t he language setting of the system and the user the same before installation. When installing the software, make sure to turn the product off; th en start installation. Ink Pad Nearly Full Messa[...]

Where To Get Help 110 Appendix A Where To Get Help Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve t he problem using the troubleshooting information in your product documentation, contac t customer support services for assistance. If cu stomer support for your area is not lis[...]

Where To Get Help 111 Help for Users in the Europe (EMEA) Contacts f or inf or mation, suppor t, and ser vices are: W eb site URL: http ://www .epson-europe.com Or contact your local distri butor or Epson sales company. If you need the latest driver s, FAQs, manuals, or other downloadable, access the site at: http://download.epso n-discproducer.com[...]

Product In formation 112 Appendix B Product Information Product Parts and Control Panel Functions Product Parts a. Ink cartridge cover: Secures the ink cartridges. Open only when installing or replacin g ink cartridges. b. Control panel: Use the button and mon itor the lights to cont rol your product. See the n ext section for detai ls. c. Disc cov[...]

Product In formation 113 c Caution: Before opening the rear printer cover, be sure to unplug th e power cable from the wall outlet. Be sure to attach this cover while in use. e. AC inlet: Plug in the power cord. f. USB connector: Con nects a USB cable from yo ur computer to the produc t. g. Interface cable locking sa ddle: Use this for directin g a[...]

Product In formation 114 Control Panel Buttons Lights k. Arm: Transports discs. l. Stacker 1: Use stacker 1 a s a disc input stacker. Holds up to 50 discs. m. Stacker 2: Use stacker 2 as a disc input or output st acker. Holds up to about 50 discs. n. Lock lever: Use this le ver to lock or unlock stacker 4. Lock the lever w hen you use stacker 3 in [...]

Product In formation 115 For details on error status, se e the following instructions. & See “Error Indicators” on page 91. Ink and Disc Ink Cartridges You can use the following in k cartridges with this product: To purchase a PP-100 series excl usive ink cartridge, check with the dealer where you purchased your PP-100 or access ei ther of [...]

Product In formation 116 Discs Epson offers the specified CD-R and DVD -R discs for all your printing needs. Technical Specifications Discs c Caution: Printable discs are 12 cm (4.72”) CD/DVD dis cs. The 80 mm (3.15”) discs are not supported . Note: ❏ Since the quality of any particular brand or type of disc may be changed by the manufacturer[...]

Product In formation 117 Notes for handling discs Notes when using discs ❏ Do not touch recording surface when holding it. ❏ Handle with care so that label surface and recording surface do not have fingerprints, dirt, dust, water drops, or scratches. ❏ Do not drop or hit discs. ❏ Do not apply excess force, like pinching with a clip, or bend[...]

Product In formation 118 Notes when storing discs ❏ Do not store in direct sunlight, near he ating equipment, or high humidity and temperature. ❏ Do not place where large temperature va riance takes place, as condensation may occur. ❏ Do not place an object on top of the disc. ❏ When storing, keep the disc in its disc case, and avoid lettin[...]

Product In formation 119 CD/DVD: c Caution: ❏ Make sure to set the inner diameter and the outer diameter with in the areas shown above. Printing on sections outside the printable area may damag e your CD/DVD drive. ❏ The EPSON Total Disc Maker can set between an inner diameter of 18 mm and an outer diameter of 119.4 mm (0.71 to 4.70"). How[...]

Product In formation 120 Note: When you print on CDs/DVDs with a commercially available software package that supports CD/DVD printing, you have to make the following settin gs. Ink Cartridges c Caution: ❏ Epson recommends the use of genuine Epson ink cartridges. Other produ cts not manufactured by Epson may cause damage that is not covered by Ep[...]

Product In formation 121 ❏ Even when Black is selected, all the ink colo rs are used in an operation designed to maintain the printing and print head quality. Job Processing Note: ❏ Depending on the disc or the co mputer used, writing speed may become slower than the set speed. ❏ Above figures are based on Windows XP. Number of Products that [...]

Product In formation 122 Write Speed Mechanical Electrical Note: Check the label on the back of the product for its voltage. CD-R 40x / 32x / 24x /16x / 10x / 4x DVD-R 12x / 8x / 6x / 4x / 2x / 1x DVD+R 12x / 8x / 6x / 4x / 2.4x DVD-R DL 8x / 6x / 4x / 2x DVD+R DL 8x / 6x / 4x / 2.4x Drive Two drives, tray loadin g type Stacker capacity Stacker 1 t[...]

Product In formation 123 Environmental *1 Without condensa tion Standards and Approvals Interface Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Humidity Operation:* 1 20 to 80% RH Storage:* 1 5 to 85% RH Safety UL60950-1 CAN/CSA-C22.2 No.60950- 1 EMC FCC Part 15 Subpart B Class[...]

Product In formation 124 Lifetime Epson estimates lifetime for components of this pr oduct to be as follows: Expected Lifetime: ❏ Ink pad life: About 30,000 discs printed The ink pad is estimated to need replacing after about 30,000 discs. Based on printing 2,000 discs per month, bidirectio nal. Actual results will va ry based on such factors as [...]