Epson CX11NF manual

Epson A cuLaser ® CX1 1N/CX1 1NF Basics Guide[...]

2 Copyright Notice All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, o r transmitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of Seiko Epson Corporation. The in form ation contained here in is designed only for[...]

Contents 3 Contents 1 Introduction About Your Documentation ............................................................................5 About Your Software .......................................................................................6 2 Handling Paper and Originals Loading Paper ..........................................................[...]

4 Contents 6 Using the Control Panel Accessing the Mode Menus ........................................................................... 67 Accessing the Setup Menu ............................................................................ 70 Printing a Status Sheet ................................................................................[...]

Introduction 5 Introduction 1 With your Epson AcuLaser ® CX11N you can print, copy, and scan. If you have the CX11NF, you can also fax. This chapter de scribes the documentation and software that is included with your product. About Your Documentation This Basics Guide tells you how to use your Epson Ac uLaser CX11N. It also tells you how to maint[...]

6 Introduction Note: Notes contain important information about your product. Tip: Tips contain hint s for better printing, sca nning, copying, and faxing (CX11NF only) . About Your Software The CD-ROMs that came with your Epson AcuLaser CX11N include all the software you need for printing, sca nning, copying, and faxing. See your Start Here sheet f[...]

Handling Paper and Originals 7 Handling Paper and Originals 2 This chapter describes how to load paper, se lect paper types, and place originals on the document table for scanning and copying. Loading Paper You can load paper in the MP (m ulti-purpose) tray or the op tional paper cassette tray. All printed materials ar e output to the output tray, [...]

8 Handling Paper and Originals 3. Load a stack of paper in the center of the tray with the short edge first and the printable surface facing up. Pinch the knob and the paper guid e together and slide them against the right side of the stack for a snug fit. Note: When loading paper, do not exceed the m aximum stack height marker ins ide the paper gu[...]

Loadin g Paper 9 Using the Optional 500-Sheet Paper Cassette Unit Follow these steps to load paper into the optional Paper Cassette Unit: 1. Pull out the optional paper cassette. 2. Pinch the knob in the front as yo u slide the paper guides outward.[...]

10 Handling Paper and Orig inals 3. Align th e edges of your paper stack, then lo ad it in the center of the cassette with the short edge first and the printable surface facing up. Note: When loading paper, do not exceed the m aximum stack height marker ins ide the paper guide. 4. Pinch the knob in the front as you slide the paper guide inward agai[...]

Loading Paper 11 5. Slide the cassette back in. Note: After loading paper, pre ss the Setup button on the control panel, press the r button to select Printer Settings , press the d button to select Tr ay Menu , and match the LC Tray Size and LC Type settings (Lower Cassett e) with the loaded paper size. Removing Printouts From the Output Tray The o[...]

12 Handling Paper and Orig inals Selecting Your Paper Source You can specify a paper source manually or set up automatic paper source detection (recommended). ■ To manually select a paper source fo r Windows, acces s the printer driver properties, click the Basic Settings tab, and select the paper source that you want to use from the Pape r Sourc[...]

Selecting a Paper Tray 13 MP Tray The MP tray can hold the following types and sizes of paper. Paper type Paper size Capacity Plain paper A4, A5, B5, Letter (LT), Government Letter (G LT), Half Letter (HLT ), Legal (LGL), Government Legal (GLG), F4, Executive (EXE) Custom-size pa per: 3.54 in. × 4.33 in. (minimum) to 8.66 in. × 14 in. (maximum) U[...]

14 Handling Paper and Orig inals Paper Cassette Unit The optional Paper Cassette Unit can hold the following types and sizes of paper. Placing Originals for Copying and Scanning You can place originals on either the docu ment table or the Auto Document Feeder (CX11NF only), depending on the type of the original. Note: If you place originals on both[...]

Placing Originals for Copying and Scanning 15 Placing Originals on the Document Table Before scanning or copying, ma ke sure the transportation lo ck on the left side of the document table is set to the unlock position. Always keep the document table clean. 1. Open the document cover and place your original face-down on the glass as shown, in the u[...]

16 Handling Paper and Orig inals Placing Large or Thick Originals (CX11N Only) When you scan large or thick originals, you can remove the document cover. Just open it and pull it straight up. If you need to press the document flat while you copy or scan it, do not press too hard and be careful not to move it. Caution: Do not use excessive force on [...]

Placing Originals for Copying and Scanning 17 Placing Originals in the Auto Document Feeder (CX11NF Only) The ADF can hold the following types and sizes of paper. 1. Slide the edge guides all the way outward. 2. Arrange your originals so the page you want scanned or copied first is on the top of the stack. Note: Pages are fed from the top an d ejec[...]

18 Handling Paper and Orig inals[...]

Printin g 19 Printing 3 You can print documents using Windows or Macintosh OS X 10.2.4 to 10.4.x. This chapter tells you how to se lect print settings, print, and monitor your print job. Printing in Windows See these sections for instructions on selecting printer settings in Windows: ■ “Printing From an Application” below ■ “Customizing W[...]

20 Printing 2. Make sure EPSO N AL-CX11 Advanced is selected. 3. Click the Properties or Preferences button. (If you see a Setup , Printer , or Options button, click it. Then click Properties or Preferen ces on the next screen.) You see the Basic Settings window: 4. Make sure Automatic is selected. 5. Select from these P rint Quality options: ■ D[...]

Printing in Windows 21 6. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded. 7. Select your document or image orientation. 8. To print double-sided, select Duplex (Manual) . 9. Click OK . 10. At the Print window, click OK or Print to start printing. Customizing Windows Print Settings If you need more control over your[...]

22 Printing Note: This screen may vary in app earance de pending on your operat ing system. 4. Select the most appropriate setting from the predefined se ttings list for the type of document or image you want to print. Other settings—such as Resolution , Screen , and Color Management —are set automatically. 5. Click More Settings . 6. Choose Co[...]

Printing in Macintosh 23 8. Click OK . 9. At the Print window, click OK or Print to start printing. Printing in Macintosh See these sections for instructions on selecting printer settings in Mac OS X: ■ “Printing From an Application” below ■ “Customizing Mac OS X Print Settings” on page 26 Printing From an Application After you create a[...]

24 Printing 6. Open the File menu and select Print . You see a window like this one: 7. Select AL-CX11 from the Printer pop-up menu. 8. Select Printer Settings from the pop-up menu. 9. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded. 10. Click Automatic . Select AL-CX11 Select Printer Settings Click Automa tic Selec[...]

Printing in Macintosh 25 11. Choose a printing resolution from th e Resolution pop-up menu (either Fast [300 dpi] or Fine [600 dpi]). Note: For more info rmation about printer settings, click the ? button. 12. Depending on your settings, you can choose other options from the pop-up menu: ■ Copies & Pages : Select the number of copies you want[...]

26 Printing You see a screen like this: If necessary, you can do one of the fo llowing while monitoring the progress of your print job: ■ Click the print job, then click Delete to delete it ■ Click the print job, then click Hold to pause printing ■ Click a print job marked “Hold” and click Resume to resume printing 16. When you are finish[...]

Printing in Macintosh 27 3. Select Advanced . A prede fined settings list appears to the right of the radio buttons. 4. Select the most appropriate setting from the predefined list for the type of document or image you want to print. Other settings such as Resolution , Screen , and Color Management are set automatically. Select Advanced[...]

28 Printing 5. Click More Settings . The following window appears: Note: For more info rmation about printer settings, clic k the ? button. 6. Select Color or Black as the Color setting. 7. Choose a printing Resolution (either Fast [300 dpi] or Fine [600 dpi]). 8. Click OK to return to the Basic Settings screen. 9. Click Print to print.[...]

Using Epson Status Monitor 3 29 Using Epson Status Monitor 3 Epson Status Monitor 3 lets you monitor printing and displays information about your paper and toner status. Windows Note: Windows XP users ■ Shared Windows XP LPR connections and share d Windows XP Standard TCP/IP connections with Windows clien ts do not support the Job Management func[...]

30 Printing 3. Click EPSON Status Moni tor 3 . You see a window like this: You can monitor printer status and see info rmation on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your operating system version. Macintosh 1. Open the File menu and select Print .[...]

Using Epson Status Monitor 3 31 2. Select Printer Settings from the pop-up menu, then select the Utility tab. 3. Click your printer’s icon. You see a window like this: Click your printer’s icon[...]

32 Printing You can monitor printer status and see info rmation on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your operating system version. Canceling Printing If you need to cancel printing, follow the steps for your operating system below. Windows Double-click the printer icon[...]

Network Printing for Macintosh 33 Macintosh To cancel printing, open the Printer Setup Utility (Mac OS ® X 10.3 or 10.4) or Print Center (Mac OS X 10.2) and double-click yo ur printer in the print queue. Then select Delete Job from the jobs menu. After the last page is output to the tray, the Print (green) light turns on. The current job is cancel[...]

34 Printing 6. Select the following: ■ EPSON Scan ■ Printer Driver ■ EPSON Status Monitor 3 ■ User’s Guide Then click Install . 7. Follow the prompts to install the software. Note: If you are asked to restart your computer, click No . 8. Open the Appl ications folder, then open the Utilities folder and double-click Printer Setup Utility ([...]

Copying 35 Copying 4 This chapter describes how to make basic co pies, customize setting s for special copy jobs, and cancel copying, if necessary. Basic Copying Follow these steps to make a basic copy: 1. Make sure the product is turned on and paper is loaded. For instructions on loading paper, see page 7. 2. Place your original on the document ta[...]

36 Copying 5. Press the x B&W Start (to make a black-and-white copy) or x Color Start button (to make a color copy). Note: If you pres s the x B&W Start button twice quickly, co pying starts sooner but print quality may be of lo wer quality than normal. Caution: Do not turn off th e power or press another mode button d uring copying; otherw[...]

Customizing Copy Settings 37 Selecting the Paper Size You can specify the size of paper you loade d in the MP tray or the optional paper cassette unit. Follow these steps to specify the paper size: 1. Make sure that the product is in Copy mode. If not, press the Copy button to enter the Copy mode. 2. Press the u or d button several times to select [...]

38 Copying Adjusting the Lightness or Darkness You can adjust the lightness or darkness of your copy (density) by selecting from 7 levels (–3 to 3). The higher the level, the darker the image. The default level is 0. 1. Make sure the product is in Copy mode. If not, press the Copy button. 2. Press the u or d button several times to select Density[...]

Customizing Copy Settings 39 Enlarging or Reducing the Copy Size You can adjust the copy size by selecting a sp ecific zoom ratio or a specific percentage for enlargement or reduction (25 to 400%). The default zoom ratio is 100%. 1. Make sure the product is in Copy mode. If not, press the Copy button. 2. Press the u or d button several times to sel[...]

40 Copying Copying 2 Pages on One Sheet You can copy two pages of a single-sided document and the CX11N automatically reduces them to fit on one sheet. Note: When yo u use 2 Pages per Sheet you must set the Zoom to 100%. 1. Make sure that the product is in Copy mode. If not, press the Copy button. 2. Place the first page of your original on the doc[...]

Customizing Copy Settings 41 Resetting the Copy Settings There are two ways you can reset the settings to their default values. The first is by pressing and holding the Reset button. The LCD screen returns to the initial display. Note: Pressing and holding the Reset button rese ts settings for all modes. The other way to reset the copy settings is [...]

42 Copying[...]

Scanning 43 Scanning 5 This chapter describes how to scan an image using EPSON Scan (either as a standalone program or through any TWAIN -compliant application) or the control panel on the product. Starting EPSON Scan If you want to scan an image and save it directly to a file, you can start EPSON Scan as a “standalone” program. You can also ac[...]

44 Scanning Professional Mode is best when you want to preview your image and make extensive, detailed corrections to it before scanning. You can sharpen, color correct, and enhance your image with a full array of tools, including color restoration. Starting EPSON Scan as a Standalone Program If you just want to save scanned images without editing [...]

Starting EPSON Scan 45 2. The default mode when you first start Ep son Scan is Home Mode. If you want to change to Office or Professional Mode, select the mode from the Mode menu. The EPSON scan window changes. 3. See page 46 to select your scan settings. Starting EPSON Scan With Another Scanning Application 1. Start your scanning program. Double-c[...]

46 Scanning Selecting EPSON Scan Settings Follow the steps in these sections to select EPSON Scan settings. See: ■ “Selecting Basic Settings” on page 47 ■ “Selecting the Scan Resolution” on page 50 ■ “Previewing and Adjusting the Scan Area” on page 51 ■ “Adjusting the Color and Othe r Image Settings” on page 56 ■ “Select[...]

Selecting EPSON Scan Settings 47 Selecting Basic Settings When you start EPSON Scan in Home or Professional Mode, you see the main EPSON Scan window: Home Mode Office Mode[...]

48 Scanning Before you scan your document or photo, you need to select these basic settings: ■ Original settings. These tell EPSON Scan the type of document or photo you are scanning. ■ Destination settings. These tell EPSON Scan how you plan to use your scanned image so it can select the correct de fault resolution (scan quality) for you. Foll[...]

Selecting EPSON Scan Settings 49 Office Mode: Click the Color , Grayscale , or Black & White button to select the colors in the original. Professional Mode : Click the arrow to open the Document Type list and select Reflective (for scanning a document or photo). Then clic k the arrow in the Auto Exposure Type list and select Document or Photo .[...]

50 Scanning Selecting the Scan Resolution In Home Mode, you can change the resolution only if you select Other as the Destination setting. In Office Mode, you can select the resolution you want at any time. In Professional Mode, you can select the resolution you want at any time. Before you select the scan resolution, you should consider whether yo[...]

Selecting EPSON Scan Settings 51 example, if the resolution is 300 dpi (dots per inch), but you will increase the image size by 200% in an image-editing program, change the Resolution setting to 600 dpi in EPSON Scan. Click the arrow next to the Resolution list and select the number of dots per inch at which you want to scan. See the ta ble below f[...]

52 Scanning Follow these steps to preview your image( s) in Home, Office, or Professional Mode: 1. Click the Preview button toward the bottom of the EPSON Scan window. If you want to check or change the prev iew type, click the arrow next to the Preview button, if it is available. EPSON Scan prescans your image(s) and displays them in one of the fo[...]

Selecting EPSON Scan Settings 53 2. If you are viewing the Thum bnail preview, you can do th e following to adjust the image(s): ■ To zoom in on an image, double-click its thumbnail, or click the thumbnail and then click the Full Size tab near the top of the Preview window. (Available only when you’ve scanned multiple images at one time.) ■ T[...]

54 Scanning Adjusting the Scan Area (Marquee) A marquee is a moving dotted line that appe ars on the edges of your preview image to indicate the scan area. You can move the marquee, adjust its size , and create multiple marquees on one image (Normal preview only) to scan differe nt image areas in separate scan files. Follow these steps: 1. To draw [...]

Selecting EPSON Scan Settings 55 3. Do one of the following to adjust the marquee: ■ To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click and drag the marquee to the desired location. ■ To resize the marquee, position your cu rsor over the edge or corner of the marquee. The pointer becomes a straight o[...]

56 Scanning Adjusting the Color and Other Image Settings Once you have previewed your images and adjusted the scan area, you can modify the image quality, if necessary. EPSON Scan offers a variety of settings for improving color, sharpness, contrast, and ot her aspects affecting image quality. Before you make adjustments, be sure to click the image[...]

Selecting EPSON Scan Settings 57 Contrast Home, Office , and Professional: Adjusts the difference bet ween the light and dark areas of the overall image. In Home Mode, click the Brightness button to access the Contrast setting. In Professional Mode, click the Image Adju stment button to access the Contrast setting. Saturation Professio nal only: Ad[...]

58 Scanning Note: To view the red, green, and blu e levels at particular points in your preview image as you make adjustments, cl ick the densitometer icon in the preview window and click an image area. See E P SON Scan he lp for details . Certain settings may not be available, or ma y be automatically selected, de pending on the type of image yo u[...]

Selecting EPSON Scan Settings 59 Selecting the Scan Size You can scan your images at th eir original size, or you can reduce or enlarge their size as you scan them. You do this using the Ta rget Size setting in Home or Professional Mode. If you are going to scan your image to a particular size, such as 8 × 10 inches, you should select the Target S[...]

60 Scanning For instructions on previewing your image( s), see page 51. Then fo llow these steps to select the Target Size setting: 1. You can choose a predefined sc an s ize from the Target Si ze list. Click the arrow in the list and select the size you want. A marquee (dotted line) proportioned for that size appears on your preview image: 2. If y[...]

Selecting EPSON Scan Settings 61 3. In Professional Mode, you can fine-tune the size using additional tools. Click the + (Windows) or (Macintosh) next to Ta rget Size to display these tools: ■ To size your image by a certain percentage, adjust the Scale value. ■ To change the way your image is cropped, turn Tr imming on or off. (See EPSON Scan [...]

62 Scanning What happens after you scan depends on how you started your scan: ■ If you started your scan by running EPSON Scan as a standalone program, you see the File Save Settings window. This lets you select the name and location of your saved scan files. See page 63 for details. ■ If you started your scan from a scanning program (such as A[...]

Selecting EPSON Scan Settings 63 Selecting File Save Settings When you finish your scan directly from EPSON Scan, you see th e File Save Settings window. Note: If the Show this dialog box before next scan check box is cleare d, the File Save Settings window does no t appear automatically. To open t he window, click the arrow to t he right of the Sc[...]

64 Scanning 3. Select a file format as described in th e following table. Depending on the format, the Options button may be available fo r making detailed settings. Format (File Extension) Explanation BITMAP (*.BMP) (Windows only) A standard image file format for Windows. Most Windows programs, including wor d processing programs, can read and pre[...]

Using the Control Panel Buttons 65 4. The checkboxes at the bottom of the window give you these options: ■ Overwrite any files with the same name Select this option if you want to reuse the selected file name and location and overwrite previous files with the same names. ■ Show this dialog box before next scan Select this option if you want the[...]

66 Scanning The following table shows the settings and options for each scan mode. Scanning Follow these steps to scan: 1. Connect the CX11N to your computer with a USB cable or a network cable as described in your Start Here sheet. 2. Turn on the CX11N. Place your originals on the doc ument table (see page 15) or in the Auto Document Feeder (CX11N[...]

Using the Control Panel 67 Using the Control Panel 6 You can use the CX11N as a printer, copier, and scanner. If you have the CX11NF you can fax as well. You can use the control panel to do all of these things, customize the way the CX11N works and print a status sheet that lists the current settings. Accessing the Mode Menus When you turn on the C[...]

68 Using the Control Panel Print Mode When the CX11N is in Print mode, the Prin t light (green) is on and the following screen appears: Print mode is automatically selected when you turn on the CX11N and you return to it when you exit other modes. Copy Mode To copy, press the Copy button. When the CX11N is in Copy mode, the following screen appears[...]

Accessing the Mode Menus 69 Fax Mode To fax, press the Fax button. When the CX11NF is in Fax mode, the following screen appears: Note: While sending or re ceiving a fax, you cannot scan or print with the CX11NF. Scan Mode To scan, press the Scan button. When the CX11N is in Scan mode, the following screen appears: Note: You can scan and print from [...]

70 Using the Control Panel Accessing the Setup Menu You can use the Setup menu to access a va riety of submenus so you can customize settings for copying, faxing, scanning, and printing. Tip: In general, you should select all you r print settings from the printer driver, since th ey override Setup menu settings. Use the Setup menu only to select se[...]

Accessing the Setup Menu 71 To go back a level, press the l button. An ✽ asterisk appears next to the selected value. You can select the following settings from the Setup menu. 4. To exit Setup mode: ■ Press the Copy , Fax , or Scan button to switch to the corresponding mode. ■ Press the Setup button again to switch to Print mode. Menu Descri[...]

72 Using the Control Panel Press the u or d button to select an item. Press the r button to print a sheet or font sample. 1 Appears only when the network interface board is installed 2 Display only Tray Menu This menu lets you specify the size and type of paper you loaded in the MP tray and the type of paper you loaded in the optional Pa pe r Casse[...]

Accessing the Setup Menu 73 Setup Menu This menu lets you select various basic co nfiguration settings and select the LCD screen language. MP Type Plain, SemiThk (Semi-thick), Letterhead, Recycled, Color, Trnsprncy (Transparency), Labels Select the paper type you loaded in the MP tray. LC1 Type Plain, SemiThk (Semi-thick), Letterhead, Recycled, Col[...]

74 Using the Control Panel Reset Menu This menu lets you cancel printing and reset the printer settings. LCD Contrast 0 to 15 Adjusts the contrast of the LCD screen. Use the u and d buttons or the numeric keypad to set the contrast between 0 (lowest contrast) and 15 (highest contrast.) Time Setting (CX11NF only) MM/DD/YY, HH/MM Specifies the date a[...]

Accessing the Setup Menu 75 USB Menu These settings control communication be tween the CX11N and the computer when they are connected using a USB interfac e. Some items may not appear unless corresponding devices are installed. After these settings are changed, the new settings don’t take effect until after a reset or after the power is turned of[...]

76 Using the Control Panel Copy Settings To access this menu, press the Setup button, press the u or d button to select Copy Settings , then press the r button. This menu lets you reset just the copy settings to their default or factory settings. Printing a Status Sheet To confirm the current status of the CX11N and verify that options are installe[...]

Canceling Printi ng, Scanning, or Copying 77 Canceling Printing, Scanning, or Copying You can cancel printing, scanning, or copying, using the y Cancel button or the Reset menu. Using the Cancel Button The y Cancel button is the quickest and easiest way to cancel printing, scanning, or copying. Press the button once to cancel the current job. Press[...]

78 Using the Control Panel[...]

Maintenance 79 Maintenance 7 This chapter describes the parts of the product, how to replace the toner cartridges and photoconductor, how to clean the CX11N, and how to order more toner. Identifying the Product Parts Auto Document Feeder (CX11NF only) Cover (CX11NF only) Paper stopper (CX11NF only) Output tray Extension tray Control panel Cover A M[...]

80 Maintenance Cover F Handle AC inlet Cover E USB connector Network interface connector Telephone interface connectors (CX11NF only) Cleaner cover Fuser Paper guides (MP tray) Photoconductor access lever Photoconductor Cleaning knob access lever Toner cartridge[...]

Consumable Replacement Messages 81 Consumable Replacement Messages When you see the following messages in the LCD screen or in the EPSON Status Monitor 3 window, you need to replace the indicated unit. You ca n continue printing for a short time after a message appears, but Epson recommends early replacement to maintain print quality and exte nd th[...]

82 Maintenance Replacing a Toner Cartridge When a toner cartridge is empty, a message appears on the LCD screen indicating which toner cartridge needs to be replaced. If you are going to print a large document or make a large number of copies and on e of the toner cartridges is low, you can change that cartridge so you won’t run out of toner in t[...]

Replacing a Toner Cartridge 83 Changing a Low Toner Cartridge 1. Make sure the CX11N is turned on, then press the Setup button. The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, then changes to the Setup menu screen. 2. Use the u or d button to select Printer Settings , then press the r button. 3. Use the u or d but[...]

84 Maintenance 3. Push up the lock lever on the ri ght to unlock the toner cartridge. 4. Pull out the toner cartridge. 5. Remove the new toner cartridge from it s package and gently shake it as shown below. Warning: Do not touch the tone r. Keep the toner away from your eye s. If toner gets on your skin or clothes, wash it of f with soap an d water[...]

Replacing a Toner Cartridge 85 6. Hold the tag and gently pull the toner seal upward and remove it. 7. Insert the toner cartridge with the arrow ma rk fa cing you. Push it all the way into its slot, pushing on both sides evenly, until it stops securely. 8. Push down the right lever to lock the toner cartridge. Note: The toner cartri dge is insta ll[...]

86 Maintenance 9. Close cover A. 10. Check for toner messages on the LCD scr een. If another toner cartridge needs to be replaced, you see another error message. Repeat steps 2 to 9 to replace the other cartridges. Replacing the Photoconductor Handling Precautions Always follow these preca utions when replacing the photoconductor: ■ The photocond[...]

Replacing the Photoconductor 87 Removing and Replacing the Photoconductor 1. Make sure the CX11N is turned on. 2. Remove any paper loaded in the ADF (CX11NF only). 3. Slowly flip back the scanner until it stops. 4. Close the output tray extension.[...]

88 Maintenance 5. Lift up cover B. 6. Pull up the orange lever inside cover B.[...]

Replacing the Photoconductor 89 7. Lift out the photoconductor using its handle. 8. Remove the new photoconductor from its package and pull off the protective sheet. Caution: Do not touch the belt on the top of the photoconductor or th e blue area; otherwise, print qualit y may decrease. Avoid exposing the p hotoconductor to light any longer than n[...]

90 Maintenance 9. Hold the photoconductor by its handle an d insert it into the slots marked with blue arrows inside the CX11N. Push it in until it clicks into place. 10. Flip down the orange lever, then close cover B.[...]

Cleaning the CX11N 91 11. Slide out and flip op en the output tray e xtension, if necessary. 12. Slowly push down the scanner to its original position. Cleaning the CX11N If the CX11N’s outer case is dirty or dusty, turn off the CX11N and clean it with a soft cloth moistened with mild detergent. Caution: Never use alcohol or paint thinner to cl e[...]

92 Maintenance Cleaning the Pickup Roller 1. Open the MP tray cover and remove any loaded paper. 2. Gently wipe the pickup roller inside the MP tray with a moistened cloth. Pickup roller[...]

Cleaning the CX11N 93 Cleaning the Print Head If there are white vertical lines, yo u will need to clean the print head. 1. Pull off the cleaner cover from the right side of the CX11N. 2. Open cover A. 3. Pull forward on the blue lever inside of the CX11N.[...]

94 Maintenance 4. Grasp the blue cleaner slowly and move it out and in once. Note: Move the cleaner all the way out and in; oth erwise, the CX11N may not be cleaned completely. 5. Push in the blue lever ins ide the CX11N. 6. Close cover A and replace the cleaner cover.[...]

Cleaning the CX11N 95 Cleaning the Exposure Window and Document Table If you notice a decrease in scan or copy quality, clean the exposure window. You can use a soft dry cloth to clean the document table. Caution: Do not spray cleaning solution on the document table glass or the exposure window or you will damage the CX11N. Exposure window Document[...]

96 Maintenance Cleaning the ADF Pickup Rollers (CX11NF Only) If the Auto Document Feeder fails to feed paper, open th e ADF cover on the left side. Then close the cover and wipe th e rollers with a soft moist cloth to remove paper dust. Pickup rollers[...]

Ordering Parts Online 97 Ordering Parts Online The CX11N lets you know when you n eed new toner cartridges or a new photoconductor. To order toner cartridges or a ph otoconductor online, click the Order Online button in the EPSON Status Monitor 3 window or in the printer driver Basic Settings window. You see the Order Online window: Then click the [...]

98 Maintenance If you prefer to order by ph one, use these product codes. Toner Recycle Program Save with the Epson Toner Recycle Program! Go to www.epson.com/recycle for pr ogram details and to print a free pre-addressed shipping label for recycling your old toner cartridges. Part Product code High Capacity Toner Cartridge (Yellow) 0187 High Capac[...]

Solving Problems 99 Solving Problems 8 Your CX11N displays status and error messages on its LCD screen. This chapter tells you how to respond to these and troubleshoot other problems you may encounter. Status and Error Messages Not every message displayed on the LCD sc reen indicates a problem; some just inform you of the current CX11N status. If y[...]

100 Solving Problems Check Paper Size The paper size setting is different f rom the size of the loaded paper. Loa d the correct s ize of paper in th e specifie d paper source. To clear this error, select Clear Warning from Reset . See page 73 for instru ctions. Check Paper Type The loaded paper type doe s not match the pape r type setting in the pr[...]

Status and Error Messa ges 101 Offline The CX11N is not ready to print. Press the x B&W Start or x Color Start button. Optional RAM error Turn off the CX11N , check if the optional memo ry is installed correctly, and turn it on again. If the error occurs again, contact Epson as descri bed on page 128. Paper Out source size There is no pape r in[...]

102 Solving Problems Printing Problems Operation Problems Problem Solution The Print light doe s not turn on • Turn off the CX11N, connect the pow er cord securely to the CX11N and the electrical outlet, and turn it back on. • The electrical outlet may be controlled by a switch or automatic timer. Make sure the switch is turned on and plu g ano[...]

Printing Problems 103 Print Quality Problems Problem Solution The printout background seems dark or speckled • You may not be us ing the correct type of pap er for the CX11N. If the surface of your paper is too rough, printed characters may appear distorted or broken . For best results, use Epson special paper, or smooth, high -q uality copier pa[...]

104 Solving Problems Miscellaneous Printing Problems Problem Solution You cannot print in color •I f Black is selected as the Color se tting in the printer driver, change the setting to Color . • The color setting in the applicat ion you are using is not appropriate for co lor printi ng. Check your application documentation for de tails. The pr[...]

Scanning Problems 105 Scanning Problems Operation Problems If you have problems scanning check your: ■ Interface connections ■ Computer setup and soft ware installation ■ Software instructions for scanning steps Check the Start Here sheet to see if you se t up your CX11N correctly. Also, check your computer and software doc umentation for pos[...]

106 Solving Problems Problems Using the Scanning Software Scan Quality Problems Problem Solution You cannot start EPSON Scan • Make sure the CX11N is turne d on. • Turn off the CX11N an d your computer, and check the connecti on betwee n them . • Make sure the CX11N is selecte d in your application software. • In the Window s Device Manage [...]

Scanning Problems 107 The image is distorte d or blurred • Make sure the docu ment is flat against the docume nt table. • Do not move the docu ment while scanning. • Change the Display Gamma setting for your output device, such as a monitor or the CX11N, in th e Configuration window. •S e l e c t Uns harp Mask Filt er in Professional Mode. [...]

108 Solving Problems Color Matching Problems Poor char acter recognition during OCR (optical character recognition) scanning • Make sure th e document is perfe ctly aligned on th e document table. Align the vert ical and hori zontal lines with the scales at the top and side of the do cument. •S e l e c t Black&White as the Image Type set ti[...]

Copying Problems 109 ADF Scanning Problems (CX11NF Only) Copying Problems Operation Problems Copy Quality Problems Problem Solution You cannot scan using the Auto Document Feeder •S e l e c t Office Mode or Professional Mode in EPSON Scan. • Make sure ADF is selected as the Docume nt Source sett ing in EPSON Scan. • If the Auto Document Fe ed[...]

110 Solving Problems ADF Copying Problem s (CX11NF Only) Copies are blank, or images are missing or faded • The sealing tape may still be in the toner cartridg e. Remove the toner cartridge, pull out the sealing tape, and reinstall the tone r cartridge as describ ed on page 82. • If the toner cartridge is low on to ner, the copies will be faded[...]

Paper Handling Problems 111 Paper Handling Problems If paper jams, see page 112. Problem Solution Paper does not feed properly • The paper guides may not be set co rrectly. Make sure the paper guides in all the cassettes ar e set in the correct paper size positions. • The paper source setting may b e incorrect. Make sure that you have selected [...]

112 Solving Problems Clearing Jammed Paper If paper becomes jammed, the Print light tur ns off and the red Error light turns on. The LCD panel and EPSON Status Monitor 3 display error messages that indicate the cover area affecting the paper jam. See the corresponding sections here for the cover letter indicated in the error messages. Precautions f[...]

Clearing Jammed Paper 113 Removing Jams From Cover C Note: Before lifting up the scann er, make sure that the document cover is closed. 1. Flip back the scanner. Warning: Do not touch the lever under the scanner or the document cover may fall down, damaging the CX11N and causing injury. Don’t touch[...]

114 Solving Problems 2. Open cover C. 3. Lift up the two green levers on the fuser to unlock the guide.[...]

Clearing Jammed Paper 115 4. Flip up the guide using the green tab and gently pull out any sheets of paper. Be careful not to tear the jammed paper. Warning: Be careful not to touch the fu ser, which is marked CAUTION HIGH TEMPERATURE , or the surrounding areas. If yo u have been using the CX11N, the fuser and surr ounding areas may be very hot. 5.[...]

116 Solving Problems Removing Jams From Cover E 1. Open cover E on the back of the CX11N. 2. Gently pull out any paper with both hand s. Be careful not to tear the jammed paper. 3. Close cover E.[...]

Clearing Jammed Paper 117 Removing Jams From Cover F Note: Before raisin g the scann er, make su re the document cover is closed. 1. Flip back the scanner. Warning: Do not touch the lever under the scanner or the document cover may fall down, damaging the CX11N and causing injury. Don’t touch[...]

118 Solving Problems 2. Open cover C, then pull up the two green levers on the fuser to unlock the guide. 3. Open cover E on the back, then open cover F.[...]

Clearing Jammed Paper 119 4. Gently pull out paper with both hands. Be careful not to tear the jammed paper. 5. Close cover F and cover E. 6. Push down the two green levers on the fuser, then close cover C. 7. Lower the scanner to its original positio n.[...]

120 Solving Problems Removing Jams From the MP Tray 1. Open the MP tray cover and remove any loaded paper. 2. Gently pull out any sheets of paper that have fed part way into the product. 3. Reload the paper and close the MP tray cover.[...]

Clearing Jammed Paper 121 4. Open and close cover A to clear the error message. Removing Jams From the Optional Paper Cassette and Cover G 1. Pull out the paper cassette fr om the optional paper cassette.[...]

122 Solving Problems 2. If you find any jammed pa per inside, gently pull it out. 3. Push in the paper cassette. If the jammed paper is not visible in side the optional paper cassette, or to check if there is any jammed paper inside cover G, go to step 4. 4. Open cover G on the back of the CX11N.[...]

Clearing Jammed Paper 123 5. Gently pull out any paper with both hands. Be careful not to tear the jammed paper. 6. Close cover G. Removing Jammed Transparencies From the MP Tray 1. Open the MP tray cover and remove all the loaded transparencies.[...]

124 Solving Problems 2. Open cover E on the back and gently pull out any transparencies with both hands. Be careful not to tear the jammed transparency. 3. Close cover E. 4. Reload transparencies into the MP tray.[...]

Clearing Jammed Paper 125 5. Open and close cover A to clear the error message. Removing Jams From the Auto Document Feeder 1. Open the Auto Document Feeder cover. 2. Gently pull out any paper with both hands. Be careful not to tear the jammed paper. If you cannot pull out the jammed paper, go to step 3.[...]

126 Solving Problems 3. Roll the knob counterclockwise to help remove any jammed paper. 4. Close the Auto Document Feeder cover.[...]

Printing a St atus Sheet 127 Printing a Status Sheet To check the current status of the CX11N, and make sure options are installed correctly, print a status sh eet using the control panel. 1. Make sure the CX11N is turned on. 2. Open the stopper on the e xtension tray. 3. Press the Setup button. The Setup light turns on and the Setup menu appears. [...]

128 Solving Problems Where To Get Help Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson’s support website at http://support.epson.com and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson wi th [...]

Notices 129 Notices 9 This chapter describes the system requirements for your computer when using the AcuLaser CX11N/CX11NF, important safety information, regulatory not ices, and your warranty. System Requirements Windows ■ A Microsoft ® Windows compatible PC with a Pentium ® 233 MHz or faster (450 MHz or faster recommended) ■ Microsoft Wind[...]

130 Notices Important Safety Instructions WARNING: The cords included with this prod uct contai n chemicals, including lead, known to the State of Califo rnia to cause birth de fects or other repr oductive ha rm. Wash hands after handling. ( Posted in accord ance with Proposition 65 in Cal. Health & Safety Code § 25249.5 et seq. ) The lamp(s) [...]

Important Safety Instr uctions 131 ■ Avoid using outlets that other appliances are plugged into. ■ Use the type of power source indicated on the la bel. If you are not sure of the type of power available, consult your dealer or local power company. ■ If you are unable to insert the plug into the outlet, contact a qualified electrician. ■ Wh[...]

132 Notices ■ Never spill liquid of any kind on the CX11N. ■ Except as specifically explained in the document ation, do not attempt to service this product yourself. Opening or r emoving those covers that are marked Do Not Remove may expose you to dangerous voltage points or other risks. Refer all servicing in th ose compartments to a qualified[...]

Important Safety Instr uctions 133 Internal Laser Radiation Label Max. Average Radiation Powe r: 5 mW at laser aperture Wavelength: 770 to 795 nm This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit shou ld not be opened under any circumstances. An[...]

134 Notices Minimizing the Risk To minimize the risk of exposure to ozone, avoid the following conditions: ■ Use of multiple laser prin ters in a confined area ■ Operation in conditions of extremely low humidity ■ Poor room ventilation ■ Long, continuous printing together with any of the above CX11N Location The CX11N should b e located so [...]

FCC Compliance Statement 135 FCC Compliance Statement For United States Users 1. This equipment complies with Part 68 of th e FCC rules and the requirements adopted by the ACTA. On the top of FAX MODEM board of this eq uipment is a label that contains, among other information, a product identifier in the format US: BKMMM00B EU-96. If requested, thi[...]

136 Notices transmission, the date and time it is sent and an iden tification of the busines s or other entity, or other individual sending the message and the telephone nu mber of the sending mach ine or such business, other entity, or individual. In order to program this information into your fa x machine, you should use the FAX Recipient Registr[...]

Epson America, Inc. Limited Warranty 137 equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistica l basis as requ ired by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not ca use harmful interference, an d (2) this devic e must acc[...]

138 Notices toner cartridges or third party p a rts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial nu mber be removed or should the product fail to [...]

Index 139 Index A Accessories ................. ................. 128 ADF available paper ............. .......... 17 copying problems ................. 110 paper jams .............. ............. 125 placing documents in ............. 17 scanning problems ............... 109 C Cable network ....................... .......... 66 printer ...........[...]

140 Index full-page copy ........................ . 39 large or thick originals ............ 16 lightness or darkness ............... 38 number of copies .................... 36 paper size setting .......... .......... 37 placing originals ........... . 14 to 17 problems ...................... ........ 109 reset settings ..................... 41, 7[...]

Index 141 L Laser internal radiation label .......... 133 printer precautions ....... ........ 130 safety labels ....................... .... 132 Layout settings, Macintosh ............25 Loading paper ....................... 7 to 11 MP tray ............... .....................7 optional paper cassette .............. 9 Location of printer ........[...]

142 Index Paper sources ADF .................... ................... 17 MP tray ........................ .......... 13 optional paper cassette ............ 14 selecting ................... ............... 12 settings .................... ............... 72 Paper tray, selecting ............ .......... 12 Photoconductor ordering ....................[...]

Index 143 S Safety information ......................130 Scanning canceling ...................... .......... 77 control panel ........... ............... 65 EPSON Scan ................ 43 to 65 file save settings ......................63 image settings ............... 56 to 58 large or thick originals ............16 mode ................... ......[...]

144 Index[...]