Epson EZ-Tear manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson EZ-Tear, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson EZ-Tear one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Epson EZ-Tear. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Epson EZ-Tear should contain:
- informations concerning technical data of Epson EZ-Tear
- name of the manufacturer and a year of construction of the Epson EZ-Tear item
- rules of operation, control and maintenance of the Epson EZ-Tear item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson EZ-Tear alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson EZ-Tear, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson EZ-Tear.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson EZ-Tear item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    EZ-Tear Thermal Printer Owner's Manual First Edition: July 2004 Last Revision: July, 2005 Document #102136[...]

  • Page 2

    EZ-Tear Thermal Printer Owner’s Manual Legal Notices Disclaimer Information in this docum ent is subject to change wit hout notice. Consult your Nan optix Inc. sales representative for information that is a pplicable an d current. Nanoptix Inc. reserves the right to improve products as new technolo gy, compon ents, software, an d firmware become [...]

  • Page 3

    EZ-Tear Thermal Printer Owner’s Manual Nanoptix Inc. is not responsibl e for any radio or television interference caused by unauthorized modification of this equipmen t or the subs titution or attach ment of connec ting cables and equipment other than tho se specified by Nanoptix Inc. The correction of interferen ces caused by such unauthorized m[...]

  • Page 4

    EZ-Tear Thermal Printer Owner’s Manual Table of Contents 1. About the Printer ..................................................................... 1 1.1 Description of Printer ................................................................................... 1 1.2 Models A vailable ...............................................................[...]

  • Page 5

    EZ-Tear Thermal Printer Owner’s Manual Figures F IGURE 1: N ANOP TI X EZ-T EAR P RINTER ............................................................................................ 1 F IGURE 2: N ANOP TI X EZ-T EAR CONNECTIO N ...................................................................................... 2 F IGURE 3: R ESETTING P RINTER .[...]

  • Page 6

    EZ-Tear Thermal Printer Owner’s Manual Tables T ABL E 1: S PECIFICATION ................................................................................................................... 3 T ABL E 2: T ROUBLESHOOTING WITH THE STATUS LED ......................................................................... 9 T ABL E 3: T ROUBLESHOOTING P RINT[...]

  • Page 7

    EZ-Tear Thermal Printer Owner’s Manual 1. About the Printer 1.1 Description of Printer The Nanoptix EZ-Tear thermal printers are extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer is small enough to fit almost anywhere and is easy to[...]

  • Page 8

    EZ-Tear Thermal Printer Owner’s Manual 1.2 Models Available There are several models of Nanoptix EZ-Tear printers available. Options include: paper width, top of form, paper low, communication interface, left or right side and spindle bucket. Please contact your representative for the most up-to-date opt ions available. Connector Orientation When[...]

  • Page 9

    EZ-Tear Thermal Printer Owner’s Manual 1.3 General specifications Print Method Direct Thermal Resolution 8 dot/mm (203 dpi) Print Width 80mm Paper Width 80mm or 65 mm Max Roll Diameter 6” (152.4mm) on spindle, 4 ” (10 1.6mm) i n bucket Operating Temperature 0 to 50 C Storage Temperature -40 C to +65 C Operating Relative Humidity 5% to 90% RH [...]

  • Page 10

    EZ-Tear Thermal Printer Owner’s Manual 1.4 Installation Mounting your printer The Nanoptix EZTear printers have four 4.5mm mounting holes at the base that can be used to mount the printer on a variety of surfaces. Please refer to the drawings in Figure 8 for proper hole spacing. Note: The Nanoptix EZTear printers must be mounted on surfaces with [...]

  • Page 11

    EZ-Tear Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper. Paper Feed Button LED Figure 4: Paper Feed Button 102136 July, 2005 5[...]

  • Page 12

    EZ-Tear Thermal Printer Owner’s Manual 1.6 Changing Paper Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the data may be lost. 1. Open the top cover by pulling under the tab on bot[...]

  • Page 13

    EZ-Tear Thermal Printer Owner’s Manual 4. Pull up on the bottom of the paper roll and align the paper properly before closing the cover. 5. Advance the paper by pressing on the paper feed button and tear off the excess paper. Note: In the event of a paper jam, remove the roll, tear a new clean edge, and replace it in the paper bucket, as describe[...]

  • Page 14

    EZ-Tear Thermal Printer Owner’s Manual 1.7 Testing the Printer Run this test to check the printer. The test prints a resident te st ticket. Verify this ticket to judge the printing quality. This is an example, the printer’s actual status and a ssociated printout will vary depending upon the configuration shipped to you. Model: EZ tear Firmware:[...]

  • Page 15

    EZ-Tear Thermal Printer Owner’s Manual 1.8 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a se[...]

  • Page 16

    EZ-Tear Thermal Printer Owner’s Manual Printer Does Not Work Problem Possible Causes What to Do Check that printer cables are properly connected on both ends. Printer not plugged in. Check that the host or power supply is switched on. Check Printer LED. Printer Does Not Function When Turned On. Door not fully Closed or paper not loaded. Close the[...]

  • Page 17

    EZ-Tear Thermal Printer Owner’s Manual 2.3 Ordering Miscellaneous Supplies Power Supply and Power Cord Contact your sales representative to order the power supply and power cords listed in the table. The numbers are for reference only. Suppliers may use other numbers. Part Part Number Power Supply (24VDC, 2.5A max., 60W) 100600-0004 Power Cord - [...]

  • Page 18

    EZ-Tear Thermal Printer Owner’s Manual Communication Cables Pin-Out The tables below detail the connection pin-out for the RS-232 interface (Female Receptacle DB-9). Pin Signal Name Printer I/O Host I/O Printer Function 1 n/a 51R pull up to 5V Input Aux Power (low current) 2 PRT_RS232_TXD Output Input Data transmit 3 PRT_RS232_RXD Input Output Da[...]

  • Page 19

    EZ-Tear Thermal Printer Owner’s Manual 3. Communicating with the Printer Over the years, Nanoptix has developed emulations for compatibility with the most popular printers in the market. At the time of printing this manual, the fo llowing emulations are available: - Epson 570 (for use with Windows™ XP or 2000 driver) - Epson TM-T88III - Star TU[...]

  • Page 20

    EZ-Tear Thermal Printer Owner’s Manual APPENDIX A: Mechanical Drawings Figure 8: Mechanical Dimensions (All dimensions in millimeters, tolerance +/-0.2 5mm) 102136 July, 2005 14[...]

  • Page 21

    EZ-Tear Thermal Printer Owner’s Manual Figure 9: Mechanical Dimensions (Clearance for Cov er) (All dimensions in millimeters, tolerance +/-0.2 5mm) 102136 July, 2005 15[...]