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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson FX-870, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson FX-870 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Epson FX-870. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Epson FX-870 should contain:
- informations concerning technical data of Epson FX-870
- name of the manufacturer and a year of construction of the Epson FX-870 item
- rules of operation, control and maintenance of the Epson FX-870 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson FX-870 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson FX-870, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson FX-870.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson FX-870 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
EPSON AMERICA INC. Product Support Bulletin EPSON Subject: FX-870 and FX-1170 Commonly Asked Questions and Answers Date: 10/9/92 PSB No: P-0090A Page(s): 1 of 6 Originator: SLS This bulletin answers some commonly asked questions about the FX-870 and FX-1170 printers. The questions and answers are listed below. QUESTIONS AND ANSWERS ON THE FX-870 [...]
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Page 2
PSB No: P-0090A Page: 2 of 6 3. Q. What is the Epson ESC/P command set? A. As the leading impact printer vendor, the Epson Standard Codes for Printers (ESC/P) has become a de facto standard for most dot-matrix printers. Epson Standard Codes are featured by most other vendors as an immediate entry into a wide range of third party software. 4. Q. Wha[...]
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Page 3
6. Q. What interface comes standard with FX-870/1170 printers? A. The FX-870/1170 printers come standard with a built-in Centronics compatible parallel interface. 7. Q. How do I use the FX-870/1170 to operate with serial communications? A. The FX-870/1170 printers can operate serial through the use of an optional interface that plugs into the back [...]
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Page 4
PSB No: P-0090A Page: 4 of 6 9. Q. What are the FX-870/1170 printer’s rated text mode print speeds? A. The FX-870/1170 printer’s text mode print speeds are listed below: Characters/inch Draft CPS NLQ CPS 10 380 l 57 12 342 68 Printable Columns 80/l 36 96/l 63 Notes: CPS = Characters Per Second l High-Speed Draft; 285 CPS Normal Draft 10. Q. Do [...]
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Page 5
PSB No: P-0090A Page: 5 of 6 14. Q. The FX-870/1170’s User’s Guide lists information on 120, 220 and 240 volt versions of this printer. How can I purchase a 220 or 240 volt version of this printer? A. The FX-870/1170 is available only in the 120 volt configuration in the U.S.A. 15. Q. Can the FX-870/1170 print text characters in a landscape ori[...]
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Page 6
PSB No: P-0090A Page: 6 of 6 18. Q. What resident (built-in) fonts come standard with the FX-870/1170 printers, and are they scalable? A. The resident fonts are Draft, Roman, and Sans Serif. The FX-870/1170 printers do not support Epson ESC/P 2 scalable fonts. 19. Q. What are the capacities of the FX-870/1170 optional cut-sheet feeders? A. The capa[...]
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Page 7
EPSON AMERICA INC. EPSON Product Support Bulletin Subject: Quick Reference for Current Dot-Matrix Printer Print Speeds Date: 10/9/92 Page(s): 1 of 1 PSB No: P-0030C Originator: SLS 9-PIN PRINTERS / 1% l%Y D”:,“n”-“,““c”p4 legal llLFPI , Model AP-2250 200 CPS 240 CPS n/a 40 CPS 48 CPS LX-81 0 200 CPS 240 CPS n/a 40 CPS 48 CPS FX-870/11[...]
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Page 8
EPSON AMERICA, I NC. EPSON Product Support Bulletin Subject: Quick Reference for 9/24 Pin Printer Paper Specifications Date: 10/9/92 Page(s): 1 of 1 PSB No: P-0022D Originator: SLS This PSB provides a quick reference for the paper specifications on Epson’s current line of 9-pin and 24-pin dot-matrix printers when using continuous paper. The ‘Ma[...]