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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson RP-300-H, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson RP-300-H one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Epson RP-300-H. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Epson RP-300-H should contain:
- informations concerning technical data of Epson RP-300-H
- name of the manufacturer and a year of construction of the Epson RP-300-H item
- rules of operation, control and maintenance of the Epson RP-300-H item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson RP-300-H alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson RP-300-H, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson RP-300-H.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson RP-300-H item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
RP-30 0 - H Receipt Printer User ’ s Manua l All specifications are subject to change without notice[...]
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Page 2
[...]
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Page 3
T ABLE OF CONTENTS 1. Parts Identifications 3 2. Setting up the printer 4 2.1 Unpacking 4 2.2 Connecting the cables 5 2.3 Loading the roll paper 9 2.4 Dip switch setting 11 3. Control panel and other functions 18 3.1 Control panel 18 3.2 Error Indicating 18 4. Self T est 19 5. Hexadecimal Dump 20 6. Specifications 21 6.1. General Specifications [...]
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Page 4
RP-300-H User ’ s Manual 3 1. Parts Identifications[...]
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Page 5
RP-300-H User ’ s Manual 4 2. Setting Up the Printer 2-1. Unpacking Y our printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. The Printer User's Manual Roll Paper Adaptor(Option) Interface Cable(optional) Screw(Option)[...]
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Page 6
RP-300-H User ’ s Manual 5 2-2. Connecting the Cables Y ou can connect up the cables required for printing to the printer . They all connect to the connector panel on the back of the printer , which is shown below : Before connecting any of the cables, make sure that both the printer and the computer are turned off.[...]
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Page 7
RP-300-H User ’ s Manual 6 2-2-1. Interface Connector - Serial interface PIN SIGNAL I/O DESCRIPTION 2 TxD Output Printer transmit data line RS-232C level 3 RxD Input Printer receive data line RS-232C level 4, 20 DTR Output Printer handshake to host line RS-232C level 6 DSR Input Data Send Ready 1, 7 GND - System Ground - USB interface PIN SIGNAL [...]
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Page 8
RP-300-H User ’ s Manual 7 - Centronics Parallel interface PIN SIGNAL I/O DESCRIPTION 1 STROBE- Input Synchronize signal Data received 2~9 DA T A0~7 Input/Output Data bit T ransmitted 0 ~7 10 ACK- Output Data receiving completed. 1 1 BUSY Output Impossible to print of data receiving 12 PE Output Paper empty 13 SELECT Output Printer ’ s status f[...]
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Page 9
RP-300-H User ’ s Manual 8 2-2-2. Cash Drawer Connector The printer can operate two cash drawers with a 6 pin RJ-1 1 modular connector . The driver is capable of supplying a maximum current of 1.0A for 510ms or less when not printing. PIN SIGNAL DESCRIPTION 1 Signal GND - 2 Drawer kick-out drive signal 1 Output 3 Drawer open/close signal Input 4 [...]
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Page 10
RP-300-H User ’ s Manual 9 2-3. Loading the Roll Paper Notes: Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly . (T urn off power switch) 1. Make sure that the printer is not receiving data; Otherwise, data may be lost. [...]
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Page 11
RP-300-H User ’ s Manual 10 5. Be sure to note the correct direction that the paper comes off the roll. 6. Pull out a small amount of paper , as shown. Then, close the cover . 7. T ear off the paper as shown.[...]
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Page 12
RP-300-H User ’ s Manual 1 1 2-4. Dip Switch Setting The printer is set up at the factory to be appropriate for almost all users. On the other hand, offers some more settings for users with special requirements. It has DIP switches that allow you to change communication setting, such as handshaking and parity check, as well as print density . Y o[...]
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Page 13
RP-300-H User ’ s Manual 12 2-4-2. Parallel Interface Specification DIP Switch Set 1 Functions SW FUNCTIONS ON OFF DEF AUL T 2 Hexadecimal HEXDUMP NORMAL OFF 5 Bi-Parallel mode DISABLED ENABLED OFF Print Density (DIP-SW2) Print Density SW -1 SW-2 Low Power ON ON Normal OFF ON Normal ON OFF Dark OFF OFF 2-4-3. USB COMBO Interface Specification D[...]
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Page 14
RP-300-H User ’ s Manual 13 2-4-4. USB Interface Specification DIP Switch Set 1 Function SW FUNCTION ON OFF DEF AUL T 2 Hexadecimal HEXDUMP NORMAL OFF Print Density (DIP-SW2) Print Density SW -1 SW-2 Low Power ON ON Normal OFF ON Normal ON OFF Dark OFF OFF ------------------------------------------------ -old USB --------------------------------[...]
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Page 15
RP-300-H User ’ s Manual 14 2-4-5. Wi-fi Specification DIP Switch Set 1 Function SW FUNCTION ON OFF DEF AUL T 2 Hexadecimal HEXDUMP NORMAL OFF Print Density (DIP-SW2) Print Density SW -1 SW-2 Low Power ON ON Normal OFF ON Normal ON OFF Dark OFF OFF 2-4-6. Ethernet Interface Specification DIP Switch Set 1 Function SW FUNCTION ON OFF DEF AUL T 2[...]
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Page 16
RP-300-H User ’ s Manual 15 DIP Switch Set 2 Functions Cutter SW FUNCTIONS ON OFF Remarks 3 Cutter FULL CUT P ARTIAL CUT Only Epson mode Emulation FUNCTIONS SW-4 SW-5 Epson (TM-88) OFF OFF Paper low detect (*1) SW FUNCTIONS ON OFF 6 Paper Low Detect Do not Detect (*1) The detecting function of [Paper Low] is an option. Please set Dip Switch (2-6)[...]
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Page 17
RP-300-H User ’ s Manual 16 ♣CAUTION: T urn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer . 1. Make sure the printer is turned off. 2. Remove the screw from the DIP switch cover . Then, take off the DIP switch cover as shown in the illustration below . 3. Set the switches using a [...]
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Page 18
RP-300-H User ’ s Manual 17 ♣CAUTION: When the paper is jammed with cutter , the top cover might be stuck. In this case, repeat power on and off several times. If the top cover is still stuck, please follow the steps to release the papers from jamming. 1. Make sure the printer is turned off. 2. Remove the screw from the DIP switch cover . Then,[...]
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Page 19
RP-300-H User ’ s Manual 18 3. Control panel and other functions. 3-1. Control panel Y ou can control the basic paper feeding operations of the printer with the button on the control panel. The indicator lights help you to monitor the printer ’ s status. Control Panel Button The button can be disabled by the ESC c 5 command. Press the FEED butt[...]
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Page 20
RP-300-H User ’ s Manual 19 4. Self T est The self-test lets you know if your printer is operating properly . It checks the control circuits, printer mechanisms, print quality , ROM version and DIP switch settings. This test is independent of any other equipment or software. Running the self test 1. Make sure the printer is turned off and the pri[...]
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Page 21
RP-300-H User ’ s Manual 20 5. Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer . This can be useful in finding software problems. When you turn on the hex dump functions, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find speci[...]
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Page 22
RP-300-H User ’ s Manual 21 6. Specifications Appendix A : Specifications 6-1. General Specifications (1) Printing Method Direct line thermal printing. (2) Print speed 200mm/sec. (3) Dot density 180DPI(Hor/V er) 180 / 180 (0.142mm / 0.142mm dot) (4) Printing Width 180DPI Max 72mm (512dots) (5) Number of print columns. No. of columns Font “A?[...]
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Page 23
RP-300-H User ’ s Manual 22[...]
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Page 24
RP-300-H User ’ s Manual 23 6-2. Auto Cutter Specifications (1) Cutting Frequency Max. 30 cuts per minute (2) Thickness of paper 0.06 ~ 0.09 mm (3) Cutter Life 1.0 million cuttings (if the paper thickness is between 65 and100µm) 6-3. Interface RS232C Serial Interface, Centronics Parallel Interface(IEEE1284), USB Interface USB COMBO Interface, E[...]
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Page 25
RP-300-H User ’ s Manual 24 ♠Important! When connecting or disconnecting the power supply from the printer , be sure that the following cautions are observed. (1) Use a power supply (Limited Power Supply) of DC 24V � 10% and more than 2.5A. (2) Be careful about installin gthe printer in an area where there is noise. (3) T ake the appropriate [...]
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Page 26
RP-300-H User ’ s Manual 25 7. Command List No. Command Function REMARKS 1 HT Horizontal tab 2 LF Print and line feed 3 CR Print and carriage return 4 FF Print and return to standard mode(in page mode) 5 CAN Cancel print data in page mode 6 DLE EOT Real-time status transmission 7 DLE ENQ Real-time request to printer 8 DLE DC4 Generate pulse at re[...]
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Page 27
RP-300-H User ’ s Manual 26 No. Command Function REMARKS 39 ESC p General pulse 40 ESC t Select character code table 41 ESC { T urn upside-down printing mode on/off 42 FS p Print NV bit image 43 FS q Define NV bit image 44 GS ! Select character size 45 GS $ Set absolute vertical print position in page mode 46 GS * Define downloaded bit image 47[...]
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Page 28
RP-300-H User ’ s Manual 27[...]
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Page 29
RP-300-H User ’ s Manual 28 ♣ 注 意 事項 : 在 移 除 DIP switch 蓋 子 前 , 須 先 將 printer 電 源 關 掉 , 以 免 發 生 短路 導致 printer 燒 毀 . 1. 先 確 認 printer 電 源 確 實 關 閉 2. 移 除 DIP switch 蓋 子 上 之 螺 絲 , 再 將 蓋子 打開 , 如 圖 示 3. 使 用 尖 型 工 具 , 設 定 switches[...]
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Page 30
RP-300-H User ’ s Manual 29 ♣ 注 意 事項 : 當 列 印 紙 切 割 跳 脫 或 卡住 時, 可 能 是 被 上 端 蓋 子 卡 住 . 在 此 種 狀 況 下 , 請 重 複 將 電 源 開 關 數 次 . 如 果 故 障 仍 無 法 排 除 ,請 依循 以 下 步 驟 排 除 故 障 1 . 確 認 p r i n te r 電 源 確 實 關 閉 2 . 移 除 [...]
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Page 31
Rev . 1. 0[...]