Epson WF-2630 manual

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Table of contents for the manual

  • Page 1

    WF-2630 User's Guide[...]

  • Page 2

    [...]

  • Page 3

    Contents WF-2630 User's Guide ............................................................................................................................... 13 Product Basics .......................................................................................................................................... 14 Using the Control Panel ...[...]

  • Page 4

    Using WPS to Connect to a Network ............................................................................................. 35 Printing a Network Status Sheet ......................................................................................................... 36 Changing or Updating Network Connections .....................................[...]

  • Page 5

    Header/Footer Settings - Windows ........................................................................................... 65 Selecting a Printing Preset - Windows ........................................................................................... 66 Selecting Extended Settings - Windows ...................................................[...]

  • Page 6

    Selecting a Scan Area - Office Mode ........................................................................................ 95 Available Image Adjustments - Office Mode ............................................................................. 98 Scanning in Professional Mode .....................................................................[...]

  • Page 7

    Creating a Contact .................................................................................................................. 137 Editing or Deleting a Contact .................................................................................................. 139 Creating a Contact Group ......................................................[...]

  • Page 8

    Print Head Nozzle Check............................................................................................................. 177 Checking the Nozzles Using the Product Control Panel ......................................................... 177 Checking the Nozzles Using a Computer Utility ....................................................[...]

  • Page 9

    Document Jams in the Automatic Document Feeder .................................................................. 208 Paper Ejection Problems ............................................................................................................. 211 Solving Problems Printing from a Computer.....................................................[...]

  • Page 10

    Ripple Patterns Appear in an Image ............................................................................................ 229 Scanned Image Colors Do Not Match Original Colors ................................................................. 229 Scan Area is Not Adjustable in Thumbnail Preview .................................................[...]

  • Page 11

    Software Notice ................................................................................................................................ 251 Trademarks ...................................................................................................................................... 254 Copyright Notice ..................................[...]

  • Page 12

    [...]

  • Page 13

    WF-2630 User's Guide Welcome to the WF-2630 User's Guide . For a printable PDF copy of this guide, click here. 13[...]

  • Page 14

    Product Basics See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control p[...]

  • Page 15

    1 The power button and light 2 The home button 3 The Redial/Pause button 4 The Stop/Reset button 5 The LCD screen 6 The arrow buttons and the OK button 7 The back button 8 The numeric keypad 9 The Contacts button 10 The B& W button 11 The Color button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed [...]

  • Page 16

    Icons Description Simple AP and Wi-Fi Direct modes are disabled An Eco Mode setting is enabled Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scrol[...]

  • Page 17

    You see a screen like this: 2. Press the down arrow button, select Common Settings , and press the OK button. 3. Press the down arrow button, select Language , and press the OK button. 4. Select a language and press the OK button. Parent topic: Using the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press [...]

  • Page 18

    You see a screen like this: 2. Press the down arrow button, select Common Settings , and press the OK button. 3. Select LCD Contrast and press the OK button. 4. Press the up or down arrow button to adjust the screen contrast. 5. Press the OK button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify[...]

  • Page 19

    Product Parts - Top and Front 1 Edge guide 2 Sheet feeder 3 Paper support 4 Feeder guard 5 Output tray 19[...]

  • Page 20

    1 ADF cover 2 Automatic Document Feeder (ADF) 3 ADF edge guide 4 ADF output tray 20[...]

  • Page 21

    1 Document cover 2 Scanner glass 3 Control panel Parent topic: Product Parts Locations Product Parts - Inside 1 Scanner unit 2 Ink cartridge holder Parent topic: Product Parts Locations 21[...]

  • Page 22

    Product Parts - Back 1 AC inlet 2 USB port 3 LINE port 4 EXT port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and reso[...]

  • Page 23

    Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the up or down arrow button, select Eco Mode , and press the OK button. You see a screen like this: 2. Select[...]

  • Page 24

    You see a screen like this: 4. Use the numeric keypad to enter the number of minutes. 5. Press the left or right arrow buttons to move the cursor as necessary. 6. Press the OK button. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used f[...]

  • Page 25

    3. Press the down arrow button, select Power Off Timer , and press the OK button. 4. Select a time period between 30minutes and 12h (12 hours), and press the OK button. Parent topic: Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, emails, and web pages from y[...]

  • Page 26

    Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can even scan and save a file on your device, send it as an email, or upload it to an online service such a[...]

  • Page 27

    1. Set up your product for network scanning as described in this manual. See the link below. 2. Visit epson.com/connect for instructions on registering an account and your product with Epson Connect. 3. After registering, sign in to the Epson Connect web page with the email address and password you selected. 4. Select Destination List for Scan to C[...]

  • Page 28

    Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing as described in this manual. See the link below. Note: Make sure your Epson printer and com[...]

  • Page 29

    Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router[...]

  • Page 30

    3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings us[...]

  • Page 31

    4. Enter your wireless password using the numeric keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To enter letters or symbols, press the buttons on the numeric keypad to scroll through characters. • To enter numbers or change the cas[...]

  • Page 32

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The produc[...]

  • Page 33

    Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. 1. Press the up or down arrow button, select Wi-Fi Setup , and press the OK button. You see this screen: 2. Press the down arrow button, select Wi-Fi Direct Setup ,[...]

  • Page 34

    6. Enter a Wi-Fi Direct password using the numeric keypad. Note: Your password must be at least 8 and no more than 22 characters long. • To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through characters. • To enter numbers or change the case of letters, press the up or down arrow button. • To delete [...]

  • Page 35

    You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related tasks Entering Characters on the LCD Sc[...]

  • Page 36

    2. Press the down arrow button, select Push Button Setup (WPS) , and press the OK button. 3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the back button to return to the Home screen. If the network connection is successful, the Wi-Fi icon appears in the upper-right corner of the LCD screen. Parent topic: Wi-Fi Protecte[...]

  • Page 37

    You see a screen like this: 5. Press the up arrow button to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web[...]

  • Page 38

    Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection or add a Wi-Fi connection to print wirelessly. 1. Do one of the following: • I[...]

  • Page 39

    Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect se[...]

  • Page 40

    Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper for Documents Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Selecting the Paper Settings - Control Panel Loading Paper for Documents You can print documents on a variety of paper types and s[...]

  • Page 41

    3. Slide the edge guide to the left. 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 41[...]

  • Page 42

    5. Slide the edge guide against the paper, but not too tightly. 6. Flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper above th[...]

  • Page 43

    Paper type Loading capacity Epson Bright White Paper ** 80 sheets Epson Presentation Paper Matte - Letter (8.5 × 11 inches [216 × 279 mm]) Epson Photo Paper Glossy 20 sheets Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Plain paper - Legal (8.5 × 14 inches [216 × 356 mm]) Epson Presentation Paper Matte - Legal (8.5 × 14[...]

  • Page 44

    Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches S041586 500 [216 × 279 mm]) Epson Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 150 Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 50 Paper Matte [216 × 279 mm]) Epson Premium Presentation [...]

  • Page 45

    Paper Type Size Part number Sheet count Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041808 40 Glossy S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.5 × 11 inches S042183 25 [216 × 279 mm]) S041667 50 Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50 S042038 100[...]

  • Page 46

    • 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson [...]

  • Page 47

    Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. 1. Press the up or down arrow button, select Setup , and press the OK button. 2. Select Paper Setup and press the OK button. 3. Press the OK button again. 4. Select the paper size you loaded and press the OK butt[...]

  • Page 48

    Selecting Universal Print Settings You can change the default universal print settings using the product control panel. 1. Press the up or down arrow buttons, select Setup , and press the OK button. You see this screen: 2. Press the down arrow button, select Universal Print Settings , and press the OK button. You see this screen: 3. Adjust the sett[...]

  • Page 49

    Universal Print Available Description Settings option settings Top Offset — Adjusts the top or left margin. Left Offset Skip Blank Page On Select On to skip blank pages automatically. Off Parent topic: Selecting Universal Print Settings 49[...]

  • Page 50

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the [...]

  • Page 51

    Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make s[...]

  • Page 52

    2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the LCD screen appears. 52[...]

  • Page 53

    4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing 53[...]

  • Page 54

    Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Paper Size Settings - Copying Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers[...]

  • Page 55

    7. When you are ready to copy, press one of the Start buttons. Note: To cancel printing, press the Stop/Reset button or select Cancel . Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings - Copying Copying Options Related topics Loading Paper Placing Originals on the Product Paper Size Settings[...]

  • Page 56

    Copying option Available settings Description Layout With Border Leaves a small margin around the image or document Borderless Expands the image to the edge of the paper (slight cropping may occur) 2-up Copies multiple page documents onto one sheet. After selecting either one of these options, select Settings and change the Document Orientation set[...]

  • Page 57

    Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select En[...]

  • Page 58

    3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5. If you are printing a borderless photo, select Borderless[...]

  • Page 59

    7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting. ?[...]

  • Page 60

    Standard For everyday text and image printing. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to s[...]

  • Page 61

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option [...]

  • Page 62

    • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following features, click the Watermark F[...]

  • Page 63

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness , Contrast , Saturation , and Density , and individual color tones. Depending on the selected c[...]

  • Page 64

    ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image[...]

  • Page 65

    Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, [...]

  • Page 66

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 66[...]

  • Page 67

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK . Parent topic: Printing with Windows Selecting Extended Settings - Windows Yo[...]

  • Page 68

    4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these setting[...]

  • Page 69

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening p[...]

  • Page 70

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. •[...]

  • Page 71

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the product icon i[...]

  • Page 72

    Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings . You see the printer settings window. 3. Click the Maintenance tab. You[...]

  • Page 73

    Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar[...]

  • Page 74

    Printing with OS X You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Print Layo[...]

  • Page 75

    You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 75[...]

  • Page 76

    6. Select the page setup options: Paper Size and Orientation . Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image abov[...]

  • Page 77

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select any of the available print options. Print Quality Options - OS X Print Options - OS X Parent topic: Printin[...]

  • Page 78

    Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your applicatio[...]

  • Page 79

    Parent topic: Printing with OS X Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of th[...]

  • Page 80

    1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and C[...]

  • Page 81

    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. C[...]

  • Page 82

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK . Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet [...]

  • Page 83

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: S[...]

  • Page 84

    You see the print status window: 2. Select the following options as necessary: OS X 10.6/10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold" and click the Resume icon. • To pause printi[...]

  • Page 85

    Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Selecting Epson Scan Settings Scanning with OS X Using Image Capture Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Pan[...]

  • Page 86

    The scan options are displayed: 3. Press the up or down arrow buttons to select a scan option and press the OK button. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan as a JPEG file to your computer or as an image capture in OS X. • Computer (WSD) lets you manage networ[...]

  • Page 87

    Changing Default Scan Button Settings You can view or change the default scan settings your product uses when you scan to your computer using the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 8.x : Navigate to the Apps screen and select Event Manager . • Windows (other [...]

  • Page 88

    scanning software. To download Epson Scan, visit Epson's driver download site ( U.S. downloads or Canadian downloads ). You see an Epson Scan window like this: Parent topic: Starting a Scan 88[...]

  • Page 89

    Related tasks Scanning with OS X Using Image Capture Related topics Selecting Epson Scan Settings Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capt[...]

  • Page 90

    You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan 90[...]

  • Page 91

    Related topics Placing Originals on the Product Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan. Scan Modes Selecting the Scan Mode Scanning in Office Mode Scanning in Professional Mode Image Preview Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent top[...]

  • Page 92

    Parent topic: Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. [...]

  • Page 93

    You see this window: 2. Select the Document Source setting indicating where you placed your original. 3. Select the Size and Orientation settings that match your original. 93[...]

  • Page 94

    4. To allow Epson Scan to detect and correct any skew in your original, select Correct Document Skew . 5. To rotate your original in your scan, select a Rotate setting. 6. Select the Image Type setting that matches your original. 7. Select the Resolution setting you want to use for your scan. 8. Click the Preview button. Epson Scan previews your or[...]

  • Page 95

    ADF Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning. Auto Detect Automatically detects where the originals are placed on your product for scanning. Parent topic: Scanning in Office Mode Selecting a Scan Area - Office Mode You can select a specific area in your preview image to includ[...]

  • Page 96

    1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. 96[...]

  • Page 97

    • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the Copy Marquee icon to copy the existing marque[...]

  • Page 98

    Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox. Not all adjustment sett[...]

  • Page 99

    Skip Blank Pages Ensures that your product does not scan pages that contain no text or images. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of th[...]

  • Page 100

    You see this window: 100[...]

  • Page 101

    2. Select the Document Type setting that matches your original, such as Reflective for documents or photos. 3. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass. 4. Select the specific type of original you are scanning as the Auto Exposure Type s[...]

  • Page 102

    Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. ADF Se[...]

  • Page 103

    1. Do one of the following to select your scan area in the Preview image: • Normal preview : Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 103[...]

  • Page 104

    • Thumbnail preview : Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is[...]

  • Page 105

    • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • Normal preview : To create additional marquees (up to 50, if available), click the Copy Marquee icon to copy th[...]

  • Page 106

    Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such [...]

  • Page 107

    Saturation Adjusts the density of colors in the overall image. Color Balance Adjusts the balance of colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. (For advanced users only.) Click the Color Palette icon to acc[...]

  • Page 108

    A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then [...]

  • Page 109

    4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save , and click OK . Then adjust the marquee on the preview image. The marquee is automatically proportioned for your custom scan size. 109[...]

  • Page 110

    6. To use additional sizing tools, click the + (Windows) or (OS X) icon next to the Target Size setting and select options as desired. • Scale : Reduces or enlarges your image by the percentage you enter. • Trimming : Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you[...]

  • Page 111

    • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the i[...]

  • Page 112

    Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to[...]

  • Page 113

    • Click the Other button, click the Browse or Choose button, and select a folder. 2. If you want to change the default name for your scanned image, click Edit and select the options you want. 3. Select the file format you want to use in the Image Format Type menu. 4. If your file format provides optional settings, click the Options button to sele[...]

  • Page 114

    • If you need to delete or reorder the scanned pages, click Edit page . Delete or reorder the pages using the icons that appear on the bottom of the editing window. When you are finished, click OK . Note: If you installed an OCR (Optical Character Recognition) program, you may see a screen indicating the program is converting your page to text. W[...]

  • Page 115

    Show this dialog box before next scan Select to have the File Save Settings window appear automatically before you scan (in certain Epson Scan modes). Open image folder after scanning Select to have Windows Explorer or OS X Finder automatically open to the folder where your scanned image is saved after scanning. Show Add Page dialog after scanning [...]

  • Page 116

    4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan . 116[...]

  • Page 117

    Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Related topics Placing Originals on the Product Available Scan Settings - OS X Image Capture You can select these scan settings in your imaging editing application for OS X, if available. Image Correction Provides a graphical i[...]

  • Page 118

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data. Connecting a Tele[...]

  • Page 119

    1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the nec[...]

  • Page 120

    ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 120[...]

  • Page 121

    2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 121[...]

  • Page 122

    3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto , set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or[...]

  • Page 123

    Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Ut[...]

  • Page 124

    Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Press the up or down arrow button, select Setup , and[...]

  • Page 125

    You see a screen like this: 5. Select the date format you want to use. 6. Use the numeric keypad to enter the current date and press the OK button . 7. Select the time format you want to use and press the OK button. 8. Use the numeric keypad to enter the current time and press the OK button. 9. Select Date/Time Settings and press the down arrow but[...]

  • Page 126

    2. Press the up or down arrow button, select Setup , and press the OK button. 3. Select Fax Settings and press the OK button. You see this screen: 4. Select Fax Setting Wizard and press the OK button. 5. Press the up arrow button to start setting up your fax settings. 6. Use the numeric keypad to enter the sender name for your fax source, such as y[...]

  • Page 127

    • If you did not connect an external telephone or answering machine, press the down arrow button and go to step 11. 10. Do one of the following: • If you connected an external telephone or answering machine to the product's EXT port, press the up arrow button to receive faxes manually or press the down arrow to receive them automatically. [...]

  • Page 128

    Selecting the Line Type If you connect the product to a PBX (Private Branch Exchange) phone system or terminal adapter, you must change the product's line type. PBX is used in office environments where an external access code such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephon[...]

  • Page 129

    You see this screen: 7. Select Use and press the OK button. 8. To select an access code number ( 9 for example), use the numeric keypad to enter the code number and press the OK button. Parent topic: Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you connect an external answering machine and select [...]

  • Page 130

    6. Select the number of rings and press the OK button. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: The answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax ton[...]

  • Page 131

    Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you transmit and receive faxes. Medium(14,400bps) Slow(9,600bps) ECM On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Off Turns off Error Correction Mode (ECM)—color faxes cannot be sent or received. Dial Tone Detecti[...]

  • Page 132

    Setting Options Description Distinctive Ring All If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so your Triple product can rec[...]

  • Page 133

    Printing Fax Reports You can select from several fax reports to print whenever necessary. You can also have the fax log printed automatically by selecting Setup > Fax Settings > Output Settings > Fax Log Auto Print . 1. Press the home button, if necessary. 2. Press the up or down arrow button, select Fax , and press the OK button. 3. Press[...]

  • Page 134

    Setting Up Fax Features Using the Fax Utility - Windows You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 8.x : Navigate to the Apps screen. • Windows (other versions) : Click or Start > Programs or All Programs > EPSON Software . 2. Select FAX Utility . Yo[...]

  • Page 135

    You see this window: 4. Select Fax Settings . 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up F[...]

  • Page 136

    2. Double-click FAX Utility , if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings . 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon. Parent topic: Setting Up Fax Featu[...]

  • Page 137

    Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Group Parent topic: Setting Up Contacts and Contact Groups Related tasks Setting Up Speed/Gr[...]

  • Page 138

    You see a screen like this: 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry and press the OK button. 6. Use the buttons on the numeric keypad to enter the number you want to use for the contact, such as 1 . Then press the OK button. 138[...]

  • Page 139

    You see a screen like this: 7. Use the buttons on the numeric keypad to enter the contact name (up to 30 characters), and press the OK button. 8. Use the buttons on the numeric keypad to enter the fax number (up to 64 characters). Note: If necessary, enter an outside line access code (such as 9 ) at the beginning of the fax number. If the access co[...]

  • Page 140

    You see a screen like this: 3. Press the Contacts button. 4. Select the contact you want to edit or delete, and press the left arrow button. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and press the up arrow button on the confirmation screen. • To edit the contact, select Edit , follow the on-s[...]

  • Page 141

    2. Press the up or down arrow button, select Fax , and press the OK button. You see a screen like this: 3. Press the Contacts button. 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group and press the OK button. 141[...]

  • Page 142

    You see a screen like this: 6. Select the number you want to use for the group, such as 1 . Then press the OK button. 7. Use the numeric keypad to enter the group name (up to 30 characters), and press the OK button. You see your contacts list. 8. Press the * button on the numeric keypad for each contact you want to include in your group. A * symbol[...]

  • Page 143

    3. Press the Contacts button. You see a screen like this: 4. Select the group you want to edit and press the right arrow button. You see a screen like this: 5. Do one of the following: • To delete the group, press the down arrow button, select Delete , and press the OK button. • To edit the group, select Edit and press the OK button. Edit the g[...]

  • Page 144

    Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows. The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product's memory. Note: You can create up to 60 speed dial and group dial entr[...]

  • Page 145

    You see this window: 4. Select Speed Dial/Group Dial List . 145[...]

  • Page 146

    You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: • To create a speed dial entry, select Speed Dial , enter a name and fax number, and click OK . • To create a group dial entry, select Group , enter[...]

  • Page 147

    Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the App[...]

  • Page 148

    You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial , enter a name and fax number, and click OK . • To create a gro[...]

  • Page 149

    Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Faxing fro[...]

  • Page 150

    4. Do one of the following: • Enter the fax number using the buttons on the numeric keypad. Note: If necessary, enter an outside line access code (such as 9 ) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. • Press the Contacts button, select one or mor[...]

  • Page 151

    Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes. Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Manual Lets you select from various density levels. Direct Send Off Sends monochrome faxes to a single recipient as soon as the connection is made, without sa[...]

  • Page 152

    Setting Options Description Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. Last Transmission Prints a report for the previous fax that was sent or received through polling. Protocol Trace Prints a list of fax documents stored in the printer’s memory, such as u[...]

  • Page 153

    Related topics Placing Originals on the Product Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Press the up or down arrow button, select Fax , and pre[...]

  • Page 154

    After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when you turn it back on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Placing Originals on the Product Sett[...]

  • Page 155

    2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup , Printer , or Options button, click it. Then click Preferences or Properties on the next screen. For more information about se[...]

  • Page 156

    You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next . Note: For detailed instructions on using the Epson FAX Utility, click Help . 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Fax[...]

  • Page 157

    2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Det[...]

  • Page 158

    You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List . • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 158[...]

  • Page 159

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax . Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic: Faxing Fax Reception Your p[...]

  • Page 160

    Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode setting if necessary, select Setup > Fax Settings > Receive Settings > Receive Mode . If an answering machine is connected, make sure the product[...]

  • Page 161

    You see a screen like this: 3. Press the OK button. 4. Select Polling Receive and select On . 5. Press the back button. 6. Enter the fax number. 7. Press one of the Start buttons to start receiving the fax. Parent topic: Receiving Faxes 161[...]

  • Page 162

    Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, or if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with[...]

  • Page 163

    You see a screen like this: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is lo[...]

  • Page 164

    You see this window: 2. Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, E[...]

  • Page 165

    You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 165[...]

  • Page 166

    Checking Cartridge Status with OS X You can check your cartridge status using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences . Select Print & Fax , Print & Scan , or Printers & Scanners , select your product, and select Options & Supplies . Select Utility and select Open Printer Utility . 2. Selec[...]

  • Page 167

    • Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor w[...]

  • Page 168

    Ink color Part number Standard-capacity High-capacity Cyan 220 220XL Magenta 220 220XL Yellow 220 220XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your[...]

  • Page 169

    2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. 169[...]

  • Page 170

    Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of [...]

  • Page 171

    5. Remove the cartridge from the package. Caution: Do not touch the green chip or the small window on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or [...]

  • Page 172

    7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit. 9. Press one of the Start buttons. The print head moves to its home position and the printer starts charging the ink. When you see a confirmation message on the screen, ink charging is finished. Caution: Never turn off the product whi[...]

  • Page 173

    Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not stor[...]

  • Page 174

    3. Access the print settings in your print application. 4. Click the Main tab. 5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK . 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Pr[...]

  • Page 175

    You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK . 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the [...]

  • Page 176

    Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes [...]

  • Page 177

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance If your printouts become too light, or y[...]

  • Page 178

    You see this screen: 3. Select Maintenance and press the OK button. 4. Select Print Head Nozzle Check and press the OK button. 5. Press one of the Start buttons to begin printing. 178[...]

  • Page 179

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select Finish and press the OK button. • If there are gaps or the pattern is faint, select Clean the print head and press the OK button to continue. 179[...]

  • Page 180

    8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink car[...]

  • Page 181

    You see a window like this: 4. Click Print . 181[...]

  • Page 182

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check 182[...]

  • Page 183

    Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to c[...]

  • Page 184

    3. Select Maintenance and press the OK button. 4. Press the up or down arrow buttons, select Print Head Cleaning , and press the OK button. 5. Press one of the Start buttons to start the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during [...]

  • Page 185

    You see a window like this: 5. Click Start to begin the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print . 185[...]

  • Page 186

    7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish . • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and [...]

  • Page 187

    print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using the Product Control Panel Removing and Installing Ink Cartridges Print Head Alignment If you[...]

  • Page 188

    4. Select Print Head Alignment and press the Color button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 5. Check the printed pattern and press the up or down arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection. Pa[...]

  • Page 189

    You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment 189[...]

  • Page 190

    Horizontal alignment • After choosing each pattern number, click Next . • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment . Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6. When you are done, cl[...]

  • Page 191

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it f[...]

  • Page 192

    5. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. If you see lines in your scans or copies, clean the left side of the glass carefully. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 6. Open the ADF cover and use a[...]

  • Page 193

    7. Clean the outer case and control panel with a soft, dry, lint-free cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and st[...]

  • Page 194

    4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Unplug the power cable. 7. Disconnect any connected cables. 8. Close the output tray and paper support. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportat[...]

  • Page 195

    Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solv[...]

  • Page 196

    Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. LCD screen message Condition/solution Paper jam Paper is jammed in the product. Remove the jammed paper and press the OK button to clear the error. Paper jam in the ADF Paper is jammed in the ADF or an[...]

  • Page 197

    Paper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Related tasks Checking for Software Updates Removing and Installing Ink Cartridges Connecting a Telephone or Answering Machine Selecting Advanced Fax Settings Related topics Wi-Fi Networking Loading Paper Running a Product Check Running a pro[...]

  • Page 198

    7. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstallin[...]

  • Page 199

    3. Press the up or down arrow buttons to select one of these options and press the OK button. • Network Settings : Restores all of the default network settings. • Fax Settings : Restores all of the fax settings. • Clear All Data and Settings : Restores all of the default settings and resets contact and network data on the control panel. You s[...]

  • Page 200

    • Close any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you [...]

  • Page 201

    • Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router d[...]

  • Page 202

    Related topics Wi-Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters[...]

  • Page 203

    Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon does not appear on your product's LCD, make sure you sel[...]

  • Page 204

    • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Prod[...]

  • Page 205

    • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson [...]

  • Page 206

    Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feede[...]

  • Page 207

    Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps below to clear the jam. 1. Cancel the print job, if necessary. 2. Remove any jammed paper from the rear paper feed slot. 3. Lift the scanner unit. 207[...]

  • Page 208

    Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 4. Remove any paper inside, including torn pieces. 5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Pa[...]

  • Page 209

    2. Open the ADF cover. 209[...]

  • Page 210

    3. Remove any jammed paper. Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF. 210[...]

  • Page 211

    4. Leave the ADF cover open, then lift the paper feeder. 5. Remove any jammed paper or torn pieces. 6. Lower the paper feeder (but don't close the ADF cover). 7. Raise the ADF input tray. 8. Carefully remove any jammed paper. 9. Lower the ADF input tray and reload your originals. Caution: Make sure you do not load the ADF beyond its capacity f[...]

  • Page 212

    • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Paper or Media Type Settings Re[...]

  • Page 213

    • In Windows, make sure your product is selected as the default printer. • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 8.x : Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers . Right-click your product name, select See what's printing , and select your [...]

  • Page 214

    4. Click the Monitoring Preferences button. 5. Click the checkbox for the option that adds the shortcut icon to the taskbar. 6. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow th[...]

  • Page 215

    For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. • Windows : Click the Maintenance tab, select Extended Settings , and select the follow[...]

  • Page 216

    Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image , Flip horizontally , or Reverse page orientation settings in your printer software. (This option has different [...]

  • Page 217

    Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Selecting Extended Settings - Windows Incorrect Margins on Printout If your printed page has incorrect [...]

  • Page 218

    • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Extended Settings -[...]

  • Page 219

    • If incorrect characters still appear in your prints, try connecting your product using a different cable. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout sett[...]

  • Page 220

    Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in Printout Blurry or Smea[...]

  • Page 221

    Selecting Printing Preferences - OS X Related topics Loading Paper Replacing Ink Cartridges Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at [...]

  • Page 222

    Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your pri[...]

  • Page 223

    Cleaning the Paper Path Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of [...]

  • Page 224

    Selecting Printing Preferences - OS X Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if n[...]

  • Page 225

    Cannot Start Epson Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode,[...]

  • Page 226

    Windows 8.x : Navigate to the Apps screen and select EPSON Scan Settings . Make sure the correct Connection setting is selected, then click the Test button. Windows (other versions) : Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings . Make sure the correct Connection setting is selected, then click th[...]

  • Page 227

    Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solvin[...]

  • Page 228

    Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the scanner glass. • Do not move your original or your product during scanning. • Your product will not operate properly while tilted at an ang[...]

  • Page 229

    Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper on the back of the original and scan it again. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned imag[...]

  • Page 230

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary. • Switch to Normal preview mode, if available, and preview your image again. Parent topic: Solvin[...]

  • Page 231

    • Make sure Auto Answer mode is turned on to receive faxes automatically. Check your product control panel to see if this mode is turned on. • Make sure Receive Mode is set to Auto so you can receive faxes automatically. • Check that the cable connecting your telephone wall jack to your product's LINE port is secure. • Print a fax conn[...]

  • Page 232

    Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. •[...]

  • Page 233

    3. Do one of the following: • Windows 8.x : Navigate to the Apps screen and select Control Panel > Programs > Programs and Features . Select the uninstall option for your Epson product, then select Uninstall/Change . Note: If you see a User Account Control window, click Yes or Continue . Select your product again, if necessary, then select [...]

  • Page 234

    Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site ( U.S. downloads or Canadian downloads ). 2. Follow the instructions on the screen to install the Uninstaller utility. 3. Quit all applications currently running on your Mac. 4. Do[...]

  • Page 235

    Then call: • U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may app[...]

  • Page 236

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements OS X System Requirements Scanning Specifications Fax Specifications Paper [...]

  • Page 237

    Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.x Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility an[...]

  • Page 238

    Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel per color internal 8 bits per pixel per color external Black and white: 16 bits per pixel per color internal 1 bit per pixel per color external Light source LED Parent top[...]

  • Page 239

    Redial 2 times with 1 minute intervals (specification may differ by country or region) Interface RJ-11 Phone Line RJ-11 Telephone set connection Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quali[...]

  • Page 240

    Single sheets - normal printing 1 Margin: 0.12 inch (3 mm) minimum 2 Quality border/top: 1.57 inch (40 mm) minimum 3 Quality border/bottom: 1.26 inch (32 mm) minimum Single sheets - borderless printing 1 Quality border/top: 1.69 inch (43 mm) minimum 2 Quality border/bottom: 1.38 inch (35 mm) minimum 240[...]

  • Page 241

    Envelopes 1 Left/right margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Quality border/right: 0.71 inch (18 mm) minimum 4 Quality border/left: 1.57 inch (40 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of in[...]

  • Page 242

    Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references Ink Cartridge Part Numbe[...]

  • Page 243

    Power consumption Standalone copying: Approximately 11 W (ISO/IEC24712) Ready mode: Approximately 4 W Sleep mode: Approximately 1.7 W Power off mode: Approximately 0.3 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F[...]

  • Page 244

    Coordination modes Infrastructure mode; simple AP mode compatible Ad hoc mode; not supported for IEEE 802.11n WiFi Direct mode; not supported for IEEE 802.11b Security Protocol SSL/TLS: HTTPS Server/Client and IPPS Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B c[...]

  • Page 245

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions FCC Compliance Statement Software Notice Trademarks Copyright Notice Important Safety Instruc[...]

  • Page 246

    • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product u[...]

  • Page 247

    • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that[...]

  • Page 248

    • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Store ink cartridges with their labels facing upward. Do not store cartridges upside down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from thi[...]

  • Page 249

    FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If req[...]

  • Page 250

    This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the[...]

  • Page 251

    equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users 1. This product meets the applicable Industry Cana[...]

  • Page 252

    This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit (http://www.openssl.org/). This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). 5. The license terms of each open source software program are described in OSS.pdf on the Epson support site . 6. The list of open s[...]

  • Page 253

    Net-SNMP license This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes t he open source software program "OpenSSL toolkit" which applies [...]

  • Page 254

    This printer product includes the open source software program "OpenLDAP 2.4.30" which applies the terms and conditions provided by owner of the copyright to the "OpenLDAP". IPsec-Tools license This printer product includes the open source software program "IPsec-Tools 0.8.0" which applies the terms and conditions prov[...]

  • Page 255

    Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interferen[...]

  • Page 256

    certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets E[...]