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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ergotron 100 Series Single Pivot, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ergotron 100 Series Single Pivot one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ergotron 100 Series Single Pivot. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ergotron 100 Series Single Pivot should contain:
- informations concerning technical data of Ergotron 100 Series Single Pivot
- name of the manufacturer and a year of construction of the Ergotron 100 Series Single Pivot item
- rules of operation, control and maintenance of the Ergotron 100 Series Single Pivot item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ergotron 100 Series Single Pivot alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ergotron 100 Series Single Pivot, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ergotron service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ergotron 100 Series Single Pivot.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ergotron 100 Series Single Pivot item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
888-47-019-02 rev . N • 03/09 1 of 8 100 Series Flat Panel Monitor Pivots Vertical Surface, Direct Mount User's Guide AB 1 2 #8-32 x 5/16" #8-32 x 3/8" a b 4 X 4 X 1/2" 1/2" 2 1 1x #8-32 M4 x 10mm M4 x 10mm 75-100mm 4x 4x 4x 1x 3/32" a b[...]
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Page 2
888-47-019-02 rev . N • 03/09 2 of 8 1 Determine Ergonomic Moun ting Height 1.062" (26.97mm) 1.062" (26.97mm) 2 Determine Mounting C onfi gura tion W ARNING Because sur faces v ary widely and the ultimate mounting method is out of Ergotron ’ s control, it is imperativ e that you c onsult with appropriate engineering , architec tural [...]
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Page 3
888-47-019-02 rev . N • 03/09 3 of 8 3 Mount Piv ot a b 4 5 75 mm 100 mm X mm + a b #8-32 x 5/16" 4 X 4 X #8-32 x 3/8" 4 A ttach Monitor c d[...]
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Page 4
888-47-019-02 rev . N • 03/09 4 of 8 M4 x 10 mm M4 x 10 mm #8-32 4x 3/32" If your monitor uses a screw size other than M4 x 10mm, DO NOT use the M4 x 10mm screws or knob provided as they could result in damage to the monitor. ! 75 mm 100 mm c d 4x M4 x 10 mm M4 x 10 mm 4x[...]
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Page 5
888-47-019-02 rev . N • 03/09 5 of 8 6 Side-to-Side Motion Move monit or side-to-side through entire range of motion. If it does not stay in place at any point it will need adjustment - see belo w . Adjust so side-to-side moving for ces are equal. Adjust Side-to-Side T o Increase T ension: T urn screw clockwise. T o D ecrease T ension: Turn scr e[...]
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Page 6
888-47-019-02 rev . N • 03/09 6 of 8 7 P ortrait/Landscape Rotate monitor from P ortrait to Landscape through entire range of motion. If it does not stay in place or mo vement in one direction is stiff , tension needs adjustment - see below . Adjust until monitor stays in plac e and tension, portrait to landscape, is equal. A djust P or trait/Lan[...]
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Page 7
888-47-019-02 rev . N • 03/09 7 of 8 * W eigh t Capacities: 5 - 25 lbs (2 - 11.4 kgs) 5 - 23 lbs (2 - 10.5 kgs) ? T roubleshooting Symptom Probable C ause Solution Monitor tilts up and down too easily or with diffi culty . Pivot T ension needs adjustment. 8 Tilt Motion Monitor exc eeds weight capacity*. Monitor mov es side-to-side too easily or [...]
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Page 8
888-47-019-02 rev . N • 03/09 8 of 8[...]