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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ericsson BS120, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ericsson BS120 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ericsson BS120. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ericsson BS120 should contain:
- informations concerning technical data of Ericsson BS120
- name of the manufacturer and a year of construction of the Ericsson BS120 item
- rules of operation, control and maintenance of the Ericsson BS120 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ericsson BS120 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ericsson BS120, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ericsson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ericsson BS120.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ericsson BS120 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB DECT Home Cordless Telephone System BS120 Base Station DT120 Cor dless T elephone DECT/GAP Digital User’s Guide[...]
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Page 2
Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Featur es • Extendable from 1 to 8 cordless phones • Redialling called and stored numbers • Adjustable volume • Call barring • Hot line • Using a switchboard[...]
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Page 3
Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Cor dless telephone Off 3 On 6 5 2 1 9 8 7 0 R C 4 Int Earpiece Up key Down key Hook key Battery compart- ment Micro- phone Display Control keys R/ Clear key Numeric keys On/Off/- Mute key Wa r n i n g light Display icons On Flashing Flashing quickly System Connected to home b[...]
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Page 4
Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Coverage area of this Cordless phones (8 maximum) Power adapter Phone plug External call Internal call Home base station home base station[...]
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Page 5
Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Pr eface W ith your new cordless telephone system you have opted for lightweight and cordless telephoning, based on the latest DECT/GAP technology . Therefore, you are ensured of excellent sound quality and maximum privacy . Eavesdropping or breaking in on line by strangers is[...]
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Page 6
Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Contents Quick start What’ s in the box . . . . . . . . . . . . . . . . . . . . . . 8 Installing the set . . . . . . . . . . . . . . . . . . . . . . 8 Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Attaching and removing the clip . . . . . . . . . . 1[...]
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Page 7
Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Clearing all cordless phone settings . . . . . . . . 36 Clearing all home base station settings . . . . . . 37 Selecting internal ring type . . . . . . . . . . . . . . 37 Selecting call back ring type . . . . . . . . . . . . . . 38 Setting ringing order . . . . . . . . . . . .[...]
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Page 8
8 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Quick star t What’s in the box Check that all parts are in the box. If anything is missing, please contact your dealer . The box should contain: 1. Home base station 2. Desk stand for the home base station 3. Cordless phone with batteries 4. Clip 5. Power adapter and cord [...]
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Page 9
Quick start 9 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 4. Insert the power adapter plug into the wall socket. If the red light on the home base station is flashing, there is something wrong with the telephone line connection. 5. Connect the desk stand to the home base station. Locate the lower hooks first. The cables[...]
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Page 10
10 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Batteries The cordless pho ne runs on three rechargeable batteries. Y ou can fully charge flat batteries by placing the cor dless phone in the home base station for 2.5 hours. Fully charged batteries give you 12 hours of calling time or 110 hours of stand-by time. The cord [...]
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Page 11
Quick start 11 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Attaching and r emoving the clip The cordless phone has a clip which you can use to attac h the cordless phone t o your clothes. Attach the clip to the cordless phone. Do not press on the display! Y our cordless phone is now ready for use. T o minimize wear and [...]
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Page 12
12 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB A brief guide Having installed the cor d les s telephone system you can now make and receive calls. For initial use it is assumed that you are near to the home base station. Switching on Before you can use the cordless phone you must switch it on: • Press On for at least [...]
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Page 13
Quick start 13 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Switching off If you do not want to make or receive calls you can switch the cordless phone off. • Press and then Off to switch off the cordless phone. The ring signal on the home base station continues to work even when you switch off the cordless phone. Canc[...]
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14 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB T elephoning Switching the cor dless phone on and off While the cordl ess phone is switched on it is in stand-by mode, the batteries are in use. W ith fully charged batteries, the cordless phone can operate for about 110 hours in stand- by mode. If you are not using the cor[...]
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Page 15
T elephoning 15 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Receiving a call When the cordless phone rings: 1. Press to answer the call. 2. T o end the call, press again. The duration of the call is displayed. Pr e-dialling When you make a call you can also enter the number and then press instead of vice versa. This all[...]
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Page 16
16 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Mute During a call you may want to talk to someone else, without the caller hearing. Y ou can do this by switching off the microphone using the key . Y ou can switch the microphone off by: • Pressing until you are ready to talk to the caller again. Short beeps indicate th[...]
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Page 17
T elephoning 17 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Paging a cor dless phone fr om the home base station The home base station has a search function with which you can page the cor dless phone. Press the Search/Subscribe button on the home base station, and the cordless phone rings. A symbol ‘ ’ appears on t[...]
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Page 18
18 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Making and r eceiving an internal call For internal calls use the Int key together with the key . If you receive an internal call the number of the caller appears on the display . T o place an internal call: 1. Press then Int and wait for the dial tone. 2. Dial the internal[...]
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Page 19
T elephoning 19 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 4. Y ou now have three options: • Continue the external call using and Int . • T ransfer the external caller using . • Continue the call as a three-party call using and 3 . T ransferring a call to another cor dless phone The cor dless telephone system all[...]
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Page 20
20 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 4. If you have a connection with the other cordless phone, you can: • T ransfer the call with . • Continue the external call using and Int . • Continue the call as a three-party call using and 3 . Thr ee-par ty calls In a three-party call a caller is connected to two [...]
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Page 21
T elephoning 21 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Sear ching for cor dless phones or people The cordless telephone system has a function with which you can search for cordless phones and any cor dless phone user . Y ou can call all other cordless phones using the cordless phone. T o use the search function: 1.[...]
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Page 22
22 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Memory Using the memory The cor dless phone automatically stores the last ten numbers dialled, and you can choose another ten numbers to store in the cordless phone. Both the stored numbers and the last dialled numbers are retained even if the cordless phone is turned off o[...]
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Page 23
Memory 23 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Storing numbers in the memory Y ou can store up to ten telephone numbers in the cordless phone’ s permanent memory . The numbers stay in the memory even when the cor dless phone is switched off. T o store a number: 1. Press then . 2. Press the numeric key to be ass[...]
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Page 24
24 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Sticker The cordless phone comes with a sticker for numbers stored in the memory . Y ou can write down whose numbers are stored under which keys on the sticker and attach the sticker to the back of the cordless phone. Calling a stor ed number Y ou can call a stored number d[...]
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Page 25
Memory 25 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Changing or deleting a stor ed number Y ou can delete or change stored numbers T o delete a stored number: 1. Press then . 2. Press the numeric key (0 - 9) which corresponds to the stored telephone number . 3. Delete the number by pressing the C key . 4. Press then .[...]
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Page 26
26 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Settings Changing the settings on the home base station (PIN code) Before you can alter settings on the home base station you have to be connected to it. T o change settings, you sometimes have to enter the home base station PIN code. The PIN code is preset to 1111 by defau[...]
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Page 27
Settings 27 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 3. Enter 43. The cordless phone displays the current volume (0 - 6) of the home base station. 4. Set the required volume by: Pressing a key from 0 to 6. If you press 0, the ring signal is switched off, and if you press 6 the volume is set to maximum. The home base [...]
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Page 28
28 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Setting the ring type For the cor dless phone you can select one of five different ring types for incoming external calls. T o change the ring type for external calls: 1. Press and then 8 . Y ou will hear the next ring type for external calls. 2. Keep pressing and then 8 un[...]
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Page 29
Settings 29 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Switching of f alarm signals An alarm consisting of four short beeps will sound when the batteries are almost flat or the cordless phone is outside the range of the home base station it is connected t o. Y ou can temporarily switch this off by pressing . Key click [...]
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30 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Call tarif f * If the home base station receives metering pulses during a call, the costs of the call are displayed when you finish the conversation. Y ou can set the amount of money (call tariff) with which the costs increment with each metering pulse. If no metering pulse[...]
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Page 31
Settings 31 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB T one or pulse dialling * The home base station can send tones (default) or pulses when dialling a number . If your cordless telephone syst em normally uses pulse dialling you can switch to tone dialling if required, for example to control a teleservice. T o switch[...]
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Page 32
32 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Setting the cor dless phone temporarily to tone dialling * If your cordl ess telephone system normally uses pulse dialling you can switch to tone dialling if required, for example to control a teleservice. T o switch the cordless phone to tone dialling during a call, press [...]
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Page 33
Settings 33 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Changing the wait-for -dial tone pause If you include a pause in a telephone number there will be a pause during dialling at that point to wait for the dial tone. Y ou can adjust the length of the pause. The standard pause is 3 seconds. Y ou can reset this to from [...]
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Page 34
34 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB If the hot line is on the number is displayed. T o call it press any key on the cordless phone. Switching the hot line off T o switch the hot line off: 1. Press and then quickly press for two seconds. If the programming security for the cordless phone is on four dashes are [...]
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Page 35
Settings 35 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 2. T wo dashes are displayed. 3. Enter 42. The current call barring status is displayed (0 = off, 1 = on). 4. Enter a digit to switch call barring on or off: ‘0’ to switch call barring off ‘1’ to switch call barring on 5. Press and then press . Y ou have no[...]
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Page 36
36 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 2. Enter the PIN code for the home base station (default is 1111). T wo dashes are displayed. 3. Enter 66. The sequence number 0 appears on the left of the display . 4. Press the Up or Down key , once or more, to choose a different sequence number i f required. 5. Enter the[...]
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Page 37
Settings 37 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Clearing all home base station settings Y ou can clear all settings on the home base station simultaneously . All settings will revert to the default values. 1. Press and then press R for 2 seconds. Four dashes are displayed. 2. Enter the PIN code for the home base[...]
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Page 38
38 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Selecting call back ring type If you transfer an external call to another cor dless phone without waiting for an answer , you will be call ed back by the home base station, if the thir d party does not answer within ten seconds. Y ou can select one of five different ri ng t[...]
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Page 39
Settings 39 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 4. Enter one of the following digits: ‘1’ means only cordless phone 1 ‘2’ means first cordless phone 1, then all cordless phones ‘3’ means first cordless phone 1, then 2, then 3, etc. ‘4’ means all the cordless phones at the same time (default) 5. P[...]
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Page 40
40 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Extra featur es Adding extra security The cordless telephone system has the unique advantages of DECT (Digital Enhanced Cor dless T elecommunications); this means that no one can eavesdrop on your calls. In addition, you can also protect the cor dless telephone system by ch[...]
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Page 41
Extra features 41 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 2. Enter the current PIN code for the home base station (default is 1111). T wo dashes are displayed. 3. Enter 32. Four dashes are displayed. 4. Enter the new PIN code. The new PIN code is displayed for a short period. 5. Enter the new PIN code again. The PIN[...]
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Page 42
42 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 4. Enter the 4 digits of the new PIN code. The new PIN code is displayed for a short period. 5. Enter the new PIN code again. The PIN code is checked. 6. Press and then press . The cordless phone now has the new PIN code. Securing against switching on Y ou can set the cordl[...]
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Page 43
Extra features 43 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 4. Enter one digit to switch the PIN security on or off: ‘0’ to switch security off ‘1’ to switch security on 5. Press and then press . The security setting for programming has now changed. Reading the IPEI code The IPEI code is a unique code which ha[...]
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Page 44
44 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Changing home base station authentication code The home base station can handle up to 8 cor dless phones. An authentication code makes sure that only the cor dless phones you want can use the home base station. This code is a secret number of between 4 and 8 digits. Only co[...]
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Page 45
Extra features 45 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Subscribing cor dless phones The cordless phone that comes with the home base station is already subscribed to the home base station. Any cordless phones you buy separately must be subscribed too, in or der to connect to the home base station. A maximum of ei[...]
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Page 46
46 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 7. Press to confirm. Three dashes are displayed. 8. Press the Search/Subscribe button of the home base station for at least five seconds. 9. Enter the number you want assigned to the cordless phone (1 - 8). 10. Press within one minute and then to confirm. On the left of the[...]
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Page 47
Extra features 47 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Cancelling the subscription of another cor dless phone Y ou can also cancel the subscription of other cordless phones. The subscription is only cancelled from the home base station. 1. Press and then press R for 2 seconds. Four dashes are displayed. 2. Enter [...]
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Page 48
48 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Connecting to a home base station T o be able to use a certain home base station the cordless phone must be subscribed to that home base station and be connected to it. A cordless phone can be subscribed to multiple home base stations, but can only be connected to one home [...]
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Page 49
Extra features 49 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB 3. Enter 11. A growing line of dashes is displayed. If the cordless phone is within the range of one or more home base stations, the P ARK of the first one found is displayed. By pressi ng the Up or Down key you can scroll through the list of subscribed home [...]
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Page 50
50 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Setting signalling method * If you use a switchboard the home base station transmits signals to the switchboard when you press the R key. Switchboards use either earth or hook flash as a signalling method. Y ou will find details of which one is used in the switchboar d docu[...]
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Page 51
Extra features 51 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Setting switchboar d numbers If you want to make an external call using a switchboard you must sometimes dial a prefi x for example a zero to get an outside line. Depending on the switchboard, you must then wait for the dial tone before dialling the rest of t[...]
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Page 52
52 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Setting other switchboard numbers If the switchboard is part of a network of switchboards you can call using multiple switchboar ds. In that case, there may be more than one switchboard number in the numbe r you dial. Depending on the switchboards, pauses may be necessary a[...]
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Page 53
Extra features 53 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB T ransferring calls In general, you can transfer calls as described below . However , transferring calls may work diffe rently on the switchboar d. T ransfer calls to another extension as follows: 1. Press the R key to put the current call on hold. Y ou hear [...]
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Page 54
54 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Refer ence Most fr equently asked questions These answers to frequently asked questions should help you solve problems with the cor dless telephone system yourself. How far can I go fr om the home base station without the cordless phone failing? In the house the limit is ap[...]
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Page 55
Reference 55 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB I can not switch on the cordless phone by pressing On for at least two seconds. Why? Put the cordless phone in the home base station. If the display comes on the batteries are almost discharged. Leave the cordless phone in the home base station for at least 30 min[...]
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Page 56
56 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB I hear a warning tone and the system icon is flashing. What’s wr ong? The cordless phone is not connected to the home base station. The cordless phone is probably out of range. Bring the cordless phone back within range of the home base station. It is also possible that t[...]
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Page 57
Reference 57 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Buttons and keys On the inside of the cover of this user’ s guide, you will see an illustration of the cordless phone. The list below explains the use of the buttons and keys on the cor dless phone and home base station. Cordless phone Up and Down keys Earpiece [...]
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Page 58
58 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Home base station Display icons A number of icons may appear on the cordless phone display . They are shown inside the front cover of this user’ s guide. The list below explains what the icons mean and the text which may appear on the display . Search/Subscribe button Pre[...]
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Page 59
Reference 59 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB T exts and symbols Signals The cordless phone and the home base station signal certain events audibly and visually as described below . Cordless phone The cordless phone also generates audible ring signals, alarm signals, warning tones and key clicks. Hook On: the[...]
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Page 60
60 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Home base station The home base station also generates an audible ring signal. Maintenance, spare parts and accessories Cleaning Clean the cordless telephone system with a soft cloth moistened with water only . The use of soap and other cleaning products can discolour and d[...]
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Page 61
Reference 61 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB • W all mounting device charger . • Battery cap. T echnical specifications DECT/GAP The cordless telephone system has the unique advantages of DECT/GAP (Digital Enhanced Cordless T elecommunications/Generic Access Profile); this means that no one can eavesdrop[...]
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Page 62
62 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Dimensions LxWxH: 145x54x17 mm (excluding antenna and clip). We i g h t 140 g (includin g batteries and clip). Performance Batteries: NiMH, stand-by time 110 hours, call time 12 hours, char ging time 2.5 hours; NiMH AAA 450 mAh 1.2 V , 500 to 1000 char ge cycles. Ring signa[...]
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Reference 63 Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Maximum environmental values during use 0 to +40 ° C. 20 to 75% relative air humidity , non-condensing. Dimensions LxWxH: 140x137x36 mm (excludin g stand). We i g h t 140 g (includin g stand). Features Charging cordless phone batteries, DTMF/pulse selection * , t[...]
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Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB[...]
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Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Cor dless phone quick r efer e nce T elephoning Memory Settings Switching cordless phone on and off On , + Of f Making an extern al call , dial number Making an internal call + Int , dial number Pre-dial Dial number , Receiving a call Put on hold and then... + Int , dialling a[...]
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Not f o rC o m me rc i a l Use Er icsso n Mo bi l e Comm uni c ations AB Ericsson's 90,000 employees are active in more than 130 countries. Their combined expertise in fixed and mobile networks, mobile phones and infocom systems makes Ericsson the world-leading supplier in telecommunication EN/LZTNB 101 19/4 R2 ©Ericsson Mobile Communications[...]