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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ericsson DT59C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ericsson DT59C one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ericsson DT59C. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ericsson DT59C should contain:
- informations concerning technical data of Ericsson DT59C
- name of the manufacturer and a year of construction of the Ericsson DT59C item
- rules of operation, control and maintenance of the Ericsson DT59C item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ericsson DT59C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ericsson DT59C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ericsson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ericsson DT59C.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ericsson DT59C item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
? Cover Page Graphic Place the graphic directly on the page, do not care about putting it in th e text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidd en. DT590 Cordl[...]
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Page 2
EN/LZT 103 62 R4A © Ericsson Enterprise AB 2006[...]
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Page 3
3 DT590 Ta b l e o f C o n t e n t s T able of Contents Wel come ............ ....................... ...................... . 4 Important User Information ................ ............... 6 Description .................. ......................... .......... 11 Switching On/Of f ......................... ................... 27 Fre e Seating (option[...]
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Page 4
Welc ome DT590 4 We l c o m e Welcome to the user guide for the Ericsson DT590 cordless phone. This guide describes the available features of the telephone when it is conne c ted to E r i c ss o n MD110 or Ericsson MX- O NE™ T e l e phony S w itc h . The functions and features availa ble with these telephones are designed for easy use in all diff[...]
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Page 5
5 DT590 Welc ome Copyright All rights reserved. No parts of th is publication ma y be reproduced, stored in retrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher except in accordance with the following terms. If this publicat[...]
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Page 6
Important User Information DT590 6 Important User Information Safety instr uc tions Save these instruc tions. Read these s afety instructions before use! Recommendations • Always keep and ha ndle your products with car e and keep them in a cl ean and dus t-free place. Proper u se and care wil l prolong the products life. Use a soft absorbent tiss[...]
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Page 7
7 DT590 Important User I nformation Power supply • Connect th e AC power adapter of the charging unit only to the de signated po wer sources as marked on the charger . • Make sure the cord is positioned so that it will not be subjected to d a mage or stress. • T o reduce ri sk of electrical sh ock, unplug the char gers from any power sour ce [...]
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Page 8
Important User Information DT590 8 War n in g s Smoke or fume s • Stop operating the pr oducts and turn off immediately in case of smoke or fumes. Unplug the mains adapter and remove t he batteries from the phone immediately . Continued o peration may result in fire or el ectrical shock. LCD • If the liquid c rystal display breaks, avoi d injur[...]
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Page 9
9 DT590 Important User I nformation Intrinsic safety The DT590 phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion. Preparing for use Before using your phone for the first time you have to charge and connect the battery , see section “ Installation ” on page 96. Note: Place the phone in the charger[...]
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Page 10
Important User Information DT590 10 Accessibility and voice quality The base network is not always available. If you do not get in contact with your system, contact your system administrator . For best voice quality , avoi d positioning near comp uter , radio or similar euqipment. Operating area Y ou can use your cordless telephone in the area that[...]
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Page 11
11 DT590 Description Description 1L a m p A flashing lamp indicates incoming calls and messages. 2V o l u m e U p / D o w n Off hook: raise/lower earpiec e and speaker volume. See “ Vo l u m e control ” on page 50. 2 5 11 1 7 4 3 6 8 10 9 12 13 14 15 17 16[...]
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Page 12
Descriptio n DT590 12 3D i s p l a y The display can for example show the battery status, ti me, system and extension number . See sections “ Display information ” on page 14 and “ Idle menu structure ” on page 21. It is possible to adjust th e contrast and b acklight settings of the display , see section “ Settings ” on page 85. 4 Loud[...]
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Page 13
13 DT590 Description 13 Menu key Pressing the Menu key in idle mode will open the Phonebook menu. During calls the 3rd Party menu will open. 14 Navigation key Use this key to s tep in the menu mode and in text mode. Press left or right to select menu tab in id le mode and during calls. Up and down are used for stepping in the menu lists. See sectio[...]
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Page 14
Descriptio n DT590 14 Display information The display gives you visual feed back on all act ions that you perform, and also textual warnings. In idle mode the upper r ow is us ed for menu tabs. The next fo ur rows ar e used for informatio n such as the name of the system to which the hand set is connected, th e user identity (if supported by the ne[...]
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Page 15
15 DT590 Description System A is the programmed name of your network. On the second row is your name (if available) and extension number . The third and fourth ro w show current time and date. Icons for key lock and alarm would appear on the fo urth r ow . Fifth row (inf o row) shows icons for example signal strength, messages and battery status. F[...]
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Page 16
Descriptio n DT590 16 Diverted call: If the dialed number is diverted, the diversion information is shown. For example, the display shows the dialed number 3333 (Smit h) diverted to 4444 (Brown): When the diverted call is answ ered, only the number of the answering position is displayed: Incoming call Normal incoming call: If available, the numb er[...]
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Page 17
17 DT590 Description Diverted call: A diversion indicator before the nu mber or name informs that the call is diverted to your phone. For example, the display shows that number 3333 (Smith) was di aled, but the call was diverted to you: When you have answered the ca ll, the display shows only the caller's number . System connection messages Sy[...]
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Page 18
Descriptio n DT590 18 Loudspeaking (h andsfree) Shown when the loudspeaker is activ ated and when th e phone is in loudspeaking operation. See section “ During Calls ” on page 50. New message Indicates that a new text message has arrived. The icon remains in the display until all new mes sag es in the inbox are read. See section “ Messages ?[...]
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Page 19
19 DT590 Description Datacable Visible when a datacable is connec ted to the headset c onnector on the phone. Search Phone book This icon is visible when it is possible to press the Navigation key Up and search for a name/number in the Phone book. See section “ Phone Book ” on page 44. > Diversion indicator When displayed be fore a name or n[...]
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Page 20
Descriptio n DT590 20 User busy menu* Callback or C all Waiting on in tern al calls can be in itiated if t he called person is busy . Call Waiting menu Not applicable for the MD110 system. Note: *)This menu function requ ires that the corresponding code has been downloaded to your phone using the PC program Cordless Phone Manager . Please contact y[...]
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Page 21
21 DT590 Description Idle menu structure The available phone and networ k functions can be accessed via the menus. ¾ Press to enter the menus. The Phonebook tab is marked. Use the Navigation key (left/righ t) to choose tab; a heading is shown and the first alter native is marked. Use the Navigation key to make selections. Ü Û Pres s to confirm a[...]
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Page 22
Descriptio n DT590 22 Messages tab Call info tab Call se rvice tab V oice* Inbox Send* *Programmed by your system administrator . Access to your voice mailbox The 10 last received messages Unsent New Outbox Remove Send Call (Numbers in the text) Read next Missed calls Call lis t Call time The 20 last calls (10 dialed, and 10 incoming and missed cal[...]
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Page 23
23 DT590 Description T oolbox tab Alarm clock (Set, Clear) Calculator Sound & Alerts Display Network Time & Date Locks Answering mode Language (11 languages) In charger mode Master reset Ringer volume (V oice, Mail, Alarm) Vibrator alert (On/On when silent/Of f) Ring signals Alarm signal Message alert Key sound Internal External Call Back B[...]
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Page 24
Descriptio n DT590 24 Off hook menu structure Menu tabs available when off hook, for example during a call. 3rd Party tab Phonebook tab See “ Phonebook tab ” on page 21. Ongoing Call tab User Busy tab Call 3rd part y* Switch call* Tr a n s f e r * Add to conf.* End new call* *Programmed by your system administrator . Message (short cut to Messa[...]
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Page 25
25 DT590 Description Call Waiting tab Info* (information of the caller if available) Switch* (to answer the call on another line) *Not applicable for the MD110 system.[...]
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Page 26
Descriptio n DT590 26 T ones and signals The following different tones an d signals are sent fr om the exchange to your phone. T one characteristics The tones shown in this sect ion are the most used tones worldwide. Many markets use a di ffering tone for one or more situations. Ring signals Y ou can change the ring signa ls, see section “ Ring s[...]
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Page 27
27 DT590 Switching On/Of f Switching On/Of f Switch on Ú Ù Press and hold until the disp lay lights up (about thre e seconds). If the phone does no t switch on, or the Battery icon indicates low level, charge the battery . Notes: If the message No System is displayed you cannot make or answer calls. Depending on system programming, your phone can[...]
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Page 28
Free Seating (optional) DT590 28 Fr ee Seating (optional) The Free Seating function is used for persons who have an office extension number but no telephone set of their own. For example, flexible office workers, persons mostly outside the office, etc. As a free seating user and working from the of fice, you logon to any free telephone set that tem[...]
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Page 29
29 DT590 Incoming Ca lls Incoming Calls A ring signal indicates an incoming call. The ring type can tell you whether the call is an inter nal, External or Callback call and the display indicates an incoming call. The twenty last recei ved/dialed/missed phone numbers are stored in the Call list, see section “ Dial number from the Call list ” on [...]
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Page 30
Incoming Calls DT590 30 Mute ring signal temporarily If the phone rings at an inconvenient moment: ½ Press to suppress the ringing. All alert signals, includ ing the vibrator , will silence for this specific call. See section “ Descrip tion ” on page 11 for the location of the Mute key . Ü Û Pres s to answer the call. Switch ring signal on/o[...]
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Page 31
31 DT590 Incoming Ca lls On another extension Y ou can answer a call t o a phone in another room: ¿ Ü Û Call the ringing extensio n and press Busy tone. 8 Press Note: France press 4 ; Sweden press 6 . Parallel Ringing Note: This function is only available in newer versions of the exchange. The Parallel Ringin g func tion makes it po ssible for a[...]
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Page 32
Incoming Calls DT590 32 T o disable Parallel Ringing temporarily *21* ¿ # Dial, enter the extension numbe r and press. Note: U.K., dial * 2 * Number # . Ü Û Pres s. Wait for the call timer to start in the display . Ú Ù Pres s to finish the procedur e. If you want to disable Parall el Ringing for all phones defined in the list, follow the proce[...]
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Page 33
33 DT590 Outgoing Calls Outgoing Calls Make calls Y ou can also make a call via the Phone book, see section “ Phone Book ” on page 44. ¿ Ü Û Enter the phone number an d press. The number is shown in the display . Y our phone will go off hook and establish the connection. The numb er is stored in the Call list. The number may be any of the fo[...]
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Page 34
Outgoing Calls DT590 34 Handsfree While you are waiting for a connection, dial tone or during the call: ¼ Pres s. Y ou are connected to the caller via the loudspea ker and microphone. The Loudspeaking icon is shown in the display . End the call Ú Ù Pres s. The display shows the duration of the call. Number Presentation Restriction If you do not [...]
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Page 35
35 DT590 Outgoing Calls Individual External Line T o make a call on a specific external line: *0* Dial. ¿# Dial the Individual Externa l Line number and press. ¿ Ü Û Dial the digit or digits to get an extern al line and the exter nal number and press. Last External Number Redial When you initiate an ex ter nal call, the system automa tically st[...]
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Page 36
Outgoing Calls DT590 36 Dial number from the Call list The twenty last recei ved/dialed/missed phone numbers are stored in the Call list. Y ou c an dial one of these numbers by selecting the number from t h e Call list. If the Clock and Date function is set, you can on the same da y the call was received/dialed, see the time for the call. The time [...]
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Page 37
37 DT590 Outgoing Calls When you receive a busy tone If you call an extension and receive a busy tone, or get no answer , or all external lines are busy , you can use any of the following methods: Note: Access to the “User Busy” menu tab, requires that the corresponding code has been downloaded to your phone using the PC program Cordless Phone [...]
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Page 38
Outgoing Calls DT590 38 If all external lines are busy when the Y es key is pressed after dialing the external number: 6# Pres s. Note: France, Finland and Sweden, press 5# . Ú Ù Pres s to finish the procedur e. When an external line becomes fr ee you will be called back (recall ring signal). Y ou have to answer within eight seconds, otherwise th[...]
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Page 39
39 DT590 Outgoing Calls Activate Call Waiting If you urgently wish to contact a busy extension or an exter nal line, you can noti fy by a Ca ll Waiting signal. ¾º Press and navigate to User Busy and select Call waiting . Ü Û Pres s to confirm. Notes: If the User Busy menu is not enabled, you can also press 5 . France and Finland, press 6 ; Swed[...]
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Page 40
Outgoing Calls DT590 40 Bypass If this function is allowed fr om your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence Information on a specific extension. Ü Û Pres s. *60* ¿ Dial and enter the extension number . # Press and wait for answer . Speed Dialing Note: Y ou can also make Speed Di aling calls v[...]
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Page 41
41 DT590 Outgoing Calls V oice Dialing Y our phone is prepared for V oice Activated Assistant. Please refer to separate documentation for Voice Activated Assistant, available at http://www .ericsson .com/enterprise/library/manuals.shtml . When your phone is in idl e mode: Ü Û Pres s and hold for two seconds. Y ou are connected to the V oice Activ[...]
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Page 42
Outgoing Calls DT590 42 T o open an extension for some calls: #73* Dial. ¿# Ü Û Enter Authorizatio n Code and press. V erification tone. Ú Ù Pres s to finish the procedur e. T o lock an extension *73* Dial. ¿# Ü Û Enter Authorizatio n Code and press. V erification tone. Ú Ù Pres s to finish the procedur e. Authorization Code, individual ([...]
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Page 43
43 DT590 Outgoing Calls T o make calls with your authority level when your phone is locked: *75* Dial. ¿# Ü Û Enter Authorizatio n Code and press. V erification tone. ¿ Dial the digit or digits to get an exter nal line and the exter nal number . T o open your phone: #76* Dial. ¿# Ü Û Enter Authorizatio n Code and press. V erification tone. ?[...]
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Page 44
Phone Book DT590 44 Phone Book Y our phone is eq uipped wi th a Phone book, including: • A local, personal, Phone book • A company Phone book (optional) • Access to a central Phone book (opt ional) In the local Phone b ook you can make up to 100 entries (names and numbers). Notes: Phone book numbers have a maximum of 24 digits and Phone book [...]
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Page 45
45 DT590 Phone Book Write text and numbers Below is explained how to write text and numbers, which is useful when you add a new entry in th e Phone book, and when sending text messages. Example (to writ e SMITH): The marked character is selected after a ti me out or when another key is pressed. 7777 Press for S. 6 Press for M. 444 Press for I. 8 Pr[...]
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Page 46
Phone Book DT590 46 Special characters Use the keypad to enter letters and characters. Press a key once for the first letter or character , twice for the second, th ree times for the third, etc. The most common letters are printed above each key on the phone. All the available le tters and characters are shown in the following t able: Note: Dependi[...]
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Page 47
47 DT590 Phone Book Make a quick call by name in the Phone book Quickly access the Phone book by using the number keypad. ¿ Press and hold the key that holds the first characte r in the name. The Phone book opens wi th the closes t matchi ng list of names. Y ou can step to another chara cter by short presses on the same key . º Navigate to th e d[...]
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Page 48
Phone Book DT590 48 Add a name and a nu mber to the Phone book When you have accessed the Phone book: º Navigate to select Add contact (see display). º Navigate to select New . ¿ Ü Û Wri te the name of the contact and pr ess. How to write text, see section “ Write text and numbers ” on page 45. ¿ Ü Û Enter the phone number an d press. T[...]
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Page 49
49 DT590 Phone Book Change a name and a number in the Phone book When you have accessed the Phone book: º Navigate to select Edit contact (see disp lay). The Phone book opens, showing the names in alphabetical order . ¿ Use the keypad to ent er the first characters in the name. Ü Û Navigate to the desired name an d select it. ¿ Ü Û Edit the [...]
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Page 50
During Calls DT590 50 During Calls Vo l u m e c o n t r o l Use the volume keys to adjust the vo lume in the earpiece. See section “ Descrip tion ” on page 11 for the location of volume controls. T o turn the microphone on or off during a call, see section “ Mute microphone ” on page 51. Earpiece volume During a call, the volume keys affect[...]
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Page 51
51 DT590 During Calls Loudspeaking (Handsfree) This function is extremely useful in situation s when you need to have a conversation over the ph one while having your hands fr ee for other tasks (handsfree). T o activate Loudspeak ing during a call: ¼ Press to activate handsfree sp eaking mode. Y ou are connected to the caller via the loudspea ker[...]
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Page 52
During Calls DT590 52 Inquiry Y ou have an ongoing conversation and want t o make an Inquiry to an internal or exter nal party . Note: Access to the “3rd Party” menu tab, requires that the corresponding code has been downloaded to your phone using the PC program Cordless Phone Manager . Please contact your system administrator . ¾º Press and [...]
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Page 53
53 DT590 During Calls T ransfer Y ou have an ongoing call and you wa nt to transfer the call to another extension. Note: Access to the “3rd Party” menu tab, requires that the corresponding code has been downloaded to your phone using the PC program Cordless Phone Manager . Please contact your system administrator . ¾º Press and navigate to 3r[...]
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Page 54
During Calls DT590 54 Confer ence With this procedur e you can include up t o seven parties in a conference. Only the conference leader (i.e. the person initiating the conference) can admit participants. During the conference a tone will be heard every 15 seconds. Notes: The conference tone might be disabled for your system. Access to the “3rd Pa[...]
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Page 55
55 DT590 During Calls On hold Y ou can temp orarily put the ongoing call on hold. Calls put on hold can be resumed on your own or on another phone. » Pres s. Dial tone. Ú Ù Pres s. T o resume the call Ü Û Pres s within 30 seconds. If not resumed within 30 second s you will be called back. An unanswered external cal l will be re-routed to the o[...]
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Page 56
Call Forwar ding DT590 56 Call Forwar ding Diversion All calls to your extension are diverted to an internal or exter nal answering position of yo ur choice. Y ou can either select it from a list of predefined answ ering positions, or yo u can set the answering position manually . Y ou can modify the list of pred efined answering positions. Note: T[...]
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Page 57
57 DT590 Call Forwar ding Order by setting the answering position manually Navigate to Manual . º Ü Û If needed, use the Navigate key to sel ect Internal or External and press. Ü Û Pres s. ¿ Enter the number to the answering position. Y ou can dial the number , or use th e Phone book or the Call list. Ü Û Press and wait for the call ti mer [...]
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Page 58
Call Forwar ding DT590 58 Edit a predefined answering position ¾ Pres s. The Phonebook tab is mark ed. º Navigate to Call service . Use Navigate key to select Divert and then Edit . Ü Û Pres s. º Ü Û Navigate to the desired answerin g position and press. ¿ Edit the answerin g position as de sired. Ü Û Pres s to save the changes. Delete a [...]
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Page 59
59 DT590 Call Forwar ding Internal Fol low-me All calls to your extension are diverted to an extension of your choice (within the private network) . During Follow-m e, the d isplay shows a > after your number . On the next row , the answering position number is show n. A special dial tone will be heard. During Follow-me, your phone can still be [...]
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Page 60
Call Forwar ding DT590 60 External Follow-me If external Follow-me is allowed, y ou can have al l calls to yo ur extension diverted to an external number of your cho ice. During Follow-me, the display shows a > after your number . A special dial tone will be heard. During Follow- me, your phone can still be used for outgoing calls. See also “ [...]
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Page 61
61 DT590 Call Forwar ding Personal Number With this feature you can be reach ed on your normal of fice phone number even if you are out of the office, at home, etc. Depending on the func tionality of your office exchange, you can have either one individual single se arch profile (standard) or you can choose between five individual search pr o files[...]
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Page 62
Call Forwar ding DT590 62 T o activate or change to another profile from your office phone *10* Dial. ( 1 – 5 ) Press the search pro file digit. # Ü Û Pres s. Wait for the call timer to start in the display . Ú Ù Pres s to finish the procedur e. Note: When another party is in cluded in th e activated profile, a colleague or an operator , et c[...]
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Page 63
63 DT590 Call Forwar ding T o activate or change to another profile fr om an external phone The externa l phone must be of pu sh button type provided wi th pound key ( # ) and star key ( * ) or a mobile phone adapted for dial tone pulses (DTMF). z Call the DISA function at your office. Dial tone. *75* Dial. z* Enter the Authorizat ion Code and pres[...]
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Page 64
Call Forwar ding DT590 64 T o cancel from an external pho ne The externa l phone must be of pu sh button type provided wi th pound key ( # ) and star key ( * ) or a mobile phone adapted for dial tone pulses (DTMF). z Call the DISA function at your office. Dial tone. *75* Dial. z* Dial the Authorizatio n Code and press. z# Dial your own extension nu[...]
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Page 65
65 DT590 Call Forwar ding Important notes when design ing your search profiles: • A void ring times longer than 45 seconds for your pr ofiles. Usually the caller hangs up after 3–6 ring signals. If you need a longer ring time, the maximum time is 60 sec. • Consider the time you need to react and answer on each answering position in your pr of[...]
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Page 66
Call Forwar ding DT590 66 Example: How to fill in your setting form for search profiles: Profile 1 In office *Examples: Desk, Cordl e ss, Mobile, Externa l, Voice Mail, Operator , etc. Profile 2 At home Search order T ype of telephone or Answering position* T elephon e number Ring time (seconds) 1D e s k 1 2 3 4 1 0 2C o r d l e s s 5 2 3 4 1 5 3 V[...]
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Page 67
67 DT590 Call Forwar ding Setting form for search pr ofiles Name: Department: Te l e p h o n e N o : Account: Profile 1 .......................... *Examples: Desk, Cordl e ss, Mobile, Externa l, Voice Mail, Operator , etc. Profile 2 .......................... Profile 3 .......................... Profile 4 .......................... Profile 5 ......[...]
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Page 68
Absence Information (o ptional) DT590 68 Absence Information (optional) The Absence Information is used to inform callers why you are absent and when you return. If you are authorized, you can also enter Absence Information for an other extension fr om your own extension. A special di al tone will be heard. During Absence Information, your phone ca[...]
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Page 69
69 DT590 Absence Information (opti onal) When a return time or date is requested: 0915 Enter the date (MMDD) or ti me (HHMM) of your r etur n. (Example shows “Back on September 15”). Note: The order in which the date is stated is system dependent. # Ü Û Press and wait for the call ti mer to start in the display . Ú Ù Pres s to finish the pr[...]
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Page 70
Absence Information (o ptional) DT590 70 Order for another extension *230* Dial. ¿* Dial the extension numbe r and press. ( 0 – 9 ) Enter the absence code. *0915 Press and enter the date or time of the other person's return. # Ü Û Pres s. Wait for the call timer to start in the display . Ú Ù Pres s to finish the procedur e. The display [...]
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Page 71
71 DT590 Messages Messages When you receive a new message, the flashing lamp, acc ompanied by a message tone or beep or vibr ating alert, give you notice of a message, and the New message or Voice m essage icon appears in the di splay . The message icon will r emain until the message is marked as read or heard. The message tone can be silenced by a[...]
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Page 72
Messages DT590 72 Manual Message W aiting (MMW) If the called extension does not answer you can initiate a message waiting indi cation on that exte nsion (if this f unction is all owed). If there is a message waiting for you, you will hear a spec ial dial tone. Answer MMW Ü Û Pres s. A call is initiated to the extension that requested the MMW . O[...]
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Page 73
73 DT590 Messages T ext messages Y ou can send and receive text messages, also known as SMS (Short Message Service), to and fr om other phones in your system. Note: This function is system dependent and is only available in newer versions of the telephone exchange. Receive text messages (SMS) The ten last received text messages are stored in the me[...]
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Page 74
Messages DT590 74 Send a text message (SMS) ¾ Pres s. The Phonebook tab is mark ed. º Navigate to Messages . Use Navigate key to select Send and then New . ¿ Ü Û Wri te the text and press. How to write text, see section “ Write text and numbers ” on page 45 ¿ Ü Û Enter the destination numbe r and press. Y ou can dial the number , or use[...]
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Page 75
75 DT590 Messages V oice Mail (op tional) The V oice Mail application allows you to leave a voice messa ge to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. The ca ller can then leave a message in your mailbox. When back in your office you can enter your mailbox and listen to the messages received. Y ou [...]
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Page 76
Messages DT590 76 To access y our mailbox from your office phone When you want to listen to mess ages, change your security code or change your greeting. ¾ Pres s. The Phonebook tab is mark ed. º Navigate to Messages . Use Navigate key to select Vo i c e , or ¿ Ü Û dial the number to the V oice Mail syst em and press. If you are asked to enter[...]
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Page 77
77 DT590 Messages To access y our mailbox from another phone ¿ Dial the number to the V o ice Mail system . If you are asked to enter your security code (if the phone you are using has a mailb ox of its own): # Pres s. ¿ Dial your ma ilbox number . (normally your office extensi on number) ¿ Enter you r securit y code (if requi red). To access s [...]
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Page 78
Messages DT590 78 T o handle the mailbox Recorded information on the line tells you the number of new and stored messages. If you have to o many messages stored, you will first be asked to d elete saved messages. Recorded instructions ask you to press differ ent digits in order to listen to caller's messages, record your own gr eetings, change[...]
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Page 79
79 DT590 Group Featur es Gr oup Features Gr oup Call-pick-up People working i n a team can ha ve thei r phones programmed by the system administrator to form Ca ll-pick-up groups. In a Call-p ick-up group, any memb er can answer an y individual call to group members. *8# Ü Û Dial and press to answer . Notes: One Call-pick-up gr oup can serve as a[...]
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Group Featur es DT590 80 Gr oup Hunting An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. When you leave the group tempor arily , you make your phone unavailable for incoming calls. T o leave the group temporarily *21* ¿ Dial and enter you[...]
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81 DT590 Other Useful Feat ures Other Useful Featur es Account Code (optional) This function is used to charge a call to an account number or to prevent unauthorised calls from your phone. The Account Code can have 1 to 15 digits. *61* Dial. Note: Norway and Finland, dial *71* . ¿# Ü Û Dial the Account Co de and press. Dial tone. ¿ Dial the dig[...]
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Other Useful Fe atures DT590 82 General Deactivation The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled). • Internal and Exter nal Follow-me. • Manual Message Waiting/Message Diversion. Order #001# Ü Û D ial and press. Wait for the call timer to start in the display . Ú Ù Pres s to finish the p[...]
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83 DT590 Other Useful Feat ures Emer gency mode In the event of an emergency , the operat or can se t the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this c ategory and you try to make a call, yo u will not receive a dial tone. Malicious Call T racing I[...]
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Other Useful Fe atures DT590 84 DISA = Direct Inwar d System Access (optional) If you are assigned to use this function and you are working externally , you can ca ll your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number . Y ou will just be[...]
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85 DT590 Settings Settings In order to satisfy your personal needs, your ph one is equipped with many option s to set and adju st its behaviour . These settings are available in the To o l b o x menu. To e n t e r t h e To o l b o x m e n u ¾ Pres s. The Phonebook tab is mark ed. º Navigate to T oolbox . A list with all availa ble settings is sho[...]
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Settings DT590 86 Alarm clock Set an alarm When you have entered the To o l b o x menu: º Navigate to Alarm cloc k and then Set . ¿ Enter the time for the alarm. Use Navigate key to select AM or PM. Ü Û Press to activate. The Alarm cl ock icon in the disp lay indicates that the alarm clock is activated. When the alarm sounds The alarm sounds, a[...]
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87 DT590 Settings Calculator When you have entered the To o l b o x menu: º ¿ Navigate to Calculator and enter the first number . # Press r e peatedly to sele ct arithmetic function. Y ou can add, subtract, multip ly or divide the numbers. ¿ Enter the next number . Ü Û Pres s to calculate. The r esult is displayed. Sound and alert settings Adj[...]
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Settings DT590 88 Ring signals Y ou can select different ring sign als in order to easily distinguish between inter nal calls, exte rnal calls and callback calls. When you have entered the To o l b o x menu: º Navigate to Sound & Alerts and then Ring signals . Use the Navigate ke y to select which call type to set. Internal , Externa l or Call[...]
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89 DT590 Settings Key sound When you have entered the To o l b o x menu: º Navigate to Sound & Alerts and then Key sound . Use the Navigate key to select None , Click or To n e . Ü Û Pres s to confirm. The selected key sound will be heard when a key is pressed. Display settings Backlight setting When you have entered the To o l b o x menu: ?[...]
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Settings DT590 90 Enable/disable popup info The phone can display informati on in a popup wi ndow during a call. For example, if you are using the menus to search for a number in the Phone b ook, during a call, and the other part ends the call, the text Hung up will pop up in a separate window . When you have entered the To o l b o x menu: º Navig[...]
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91 DT590 Settings Select system When you have entered the To o l b o x menu: º Navigate to Network and then Select . Use Navigate key to select Automatic or a s pecific syste m from the list. If your phone is set to Automatic it selects a system according to the priority list, see “ Priority for the systems ” on page 91. Note: The normal setti[...]
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Settings DT590 92 Time and date settings Select time format When you have entered the To o l b o x menu: º Navigate to Time & Date and then Ti me format . Use Navigate key to select 24 hour or 12 hour viewing. Ü Û Pres s to confirm. Select date format When you have entered the To o l b o x menu: º Navigate to Time & Date and then Da te [...]
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93 DT590 Settings Activate the manual key lock The following procedure describes how to manually lock/ unlock the keypad, but it is recommended to always have the automatic lo ck on. * Ü Û Press to lock/unlock the keypad. The Key icon indicates when yo ur keypad is locked. Activate the phone lock Y ou can protect your phone from bein g used by ot[...]
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Settings DT590 94 Change answering method When your phone is in idl e mo de, you can enable or disable Any key or Auto . • Auto On ; the call is automatically connected (c all is not connected with Loud speaking function). Note: The auto answer mode is only relevant when a headset is connected. • Any key On ; press any key to answer the call. ?[...]
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95 DT590 Settings In char ger mode Y ou can set your phone to au to matically redirect calls and messages when placed in the charger . The In ch arger mode is activated when the phon e is placed in the charger and deactivated when removed, it cannot be manually selected. T o enable d iversion when placed in charger When you have entered the To o l [...]
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Installation DT590 96 Installation Battery The battery compartment with the Li-Ion battery is placed on the rear side of the handset. Important! Only use the equipment designed for the DT590 phone, see below . * EU=European un ion, UK=United Kingdom, AU=Au stralia. Charging the battery The battery requires char ging when the Battery icon in t he di[...]
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97 DT590 Installation Replace the battery If the standby time for the cord less phone becomes too low , the battery should be replaced by a new one. Please contact your system administrator or your cer tified Ericsson Sales partner for more information. After replacing the battery with a new one, the Battery icon can indicate an empty battery even [...]
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Installation DT590 98 Char gers Important! Only use the equipment designed for the DT590 phone, see below . * EU=European un ion, UK=United Kingdom, AU=Au stralia. Desktop charger The desktop charger is used for charging your phone, but also for storing it when you are placed at one location, for example at your desk. The tilted design facilitates [...]
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99 DT590 Installation Charging rack Note: See also separate Installa tion Gu ide, supplied together with your phone. The charging rack is used for char ging your phone. The wall mounted charging rack and its po wer supply a re modular systems, which enables a number of in stallation configurations. Each power supply module c an su pport three charg[...]
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Installation DT590 100 Belt clip The clip on the back of the phone helps you fasten it to a belt or similar . T o attach or remove the clip: Spread the clip slightly . The ends of the clip fit into holes on the side of your phone.[...]
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101 DT590 Installation Cor d less Phone Manager The Cordless Phone Manager (CPM) is a PC program, which makes it possible to adjust settings of your DT590 cordless telephone. The CPM cable connect s to the hea dset connector on your phone. Cordless Phone Manager (CPM) Settings Depending on user rights, the CP M Service T ool makes it possible to do[...]
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Tr o u b l e s h o o t i n g DT590 102 T r oubleshooting This section cont ains inform ation on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any p roblems. If this checklist does not solve the problem, contact your system administrator . If others have similar problems, ther[...]
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103 DT590 T roubleshoot ing Battery low The battery level is low . Charge the battery . Enter IPEI The phone is blocked, i.e. if you have entered the wrong PIN code more than three times. Enter the IPEI co de and press the Y es key .[...]
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Glossary DT590 104 Glossary Ac Authentication code. DECT Digital Enhanced Cordless T elephony . Exchange Switch. Y our telephone switching system. GAP Generic Access Profile, a standard for cordless telephone systems. Idle mode The state your phone is in when nothing is activat ed; not calling, not ringing, not diverted etc. IPEI Internatio nal Por[...]
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105 DT590 Index Index A Absence Information 68 Accessibility and voice quality 10 Account Code 81 Add a name and a number to the Phone book 48 Alarm clock 86 Answer calls 29 Audible Adjustme nts Vo l u m e c o n t r o l 5 0 Authority 41 Authorizatio n Code, common 41 Authorizat ion Code, ind ividual 42 B Battery 96 Belt clip 100 Bypass 40 C Calcula[...]
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Index DT590 106 G General deacti vation 82 Glossary 104 Group Call-pic k-up 79 Group Fa cilities Common Bell Group 79 Group Featur es 79 Group Call-p ick-up 79 Group Hunt ing 80 Group Hunt ing 80 I Icons 17 Idle menu structur e 21 Important information to the user Accessibility and voice quality 10 Intrinsic safety 9 Preparing for use 9 Show IPEI c[...]
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107 DT590 Index S Safety instructions 6 Save a number from the Call list to the Phone book 48 Select system 91 Setting form for search profiles 67 Settings 85 Alarm clock 86 Calculator 87 Change answering method 94 Display language 94 Display settings 89 In charger mode 95 Master reset 95 Network settings 90 Phone locks 92 Sound and alert settings [...]
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Ericsson is shaping the future of Mobile and Broadband Intern et communications through its continuous technology leadership . Providing innovative solutions in mor e than 140 c ountries, Ericsson is helping to create the most po werful communication companies in the world. Ericsson Enterprise AB All rights reserved. For questions r egarding the pr[...]