Ericsson ISDN2 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Ericsson ISDN2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ericsson ISDN2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Ericsson ISDN2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Ericsson ISDN2 should contain:
- informations concerning technical data of Ericsson ISDN2
- name of the manufacturer and a year of construction of the Ericsson ISDN2 item
- rules of operation, control and maintenance of the Ericsson ISDN2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ericsson ISDN2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ericsson ISDN2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ericsson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ericsson ISDN2.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Ericsson ISDN2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    The  Y our Company Name Here  straightfor ward guide to Ericsson 2007 MD Evolution BusinessPhone Plus an introduction to EMS & MX - ONE Major new product launch EMS  Y our L ogo Here  Y our ver y own personalised Ericsson Systems guide - available exclusively at Nimans Includes your logo, colour scheme & contact details 1,000 pr[...]

  • Page 2

    Contents Ericsson is a world-leading provider of telecoms equipment, meeting the demands of enterprises of all sizes. Always at the cutting edge of technology , Ericsson are the synonomous with DECT and Bluetooth and have been pushing back the boundaries of communication since 1876. The end user can enjoy ever improving efficiency , productivity an[...]

  • Page 3

    Over view How many outside lines are required and what type of line – choose from Analogue, Basic Rate ISDN2e, Primary Rate ISDN30e, or SIP T runk. How many extensions they need and what type: Are these digital, cordless, analogue or IP (don’t forget about fax machines, conferencing units, modems, DECT , etc) Is multi-site connectivity or data [...]

  • Page 4

    MD Evolution Ideal for small to medium sized organisations The Ericsson MD Evolution solution is a powerful IP PBX for the provision of the cost- efficient, integrated, fixed and mobile and telephony services for small and medium size enterprises. This exploits its capabilities of connectivity of up to 200 IP phones. Integrated Services The MD Evol[...]

  • Page 5

    Big system features, yet cost effective for small and medium size enterprises. The MD Evolution provides sophisticated, business-specific applications that have been simplified to be as practical as possible. The unit is modular , which means you purchase exactly what your customer needs, when your customer needs it. Add on extra capacity and funct[...]

  • Page 6

    Applications Mobile Extension for all Ericsson Systems T raffic to and from mobile users pass through the communication system allowing the system to link services to the calls. Users of the Mobile Extension are recognised just like the other standard extensions. A telephone number is assigned to the extension as well as the relevant Class of Servi[...]

  • Page 7

    Applications MD Evolution Hotel for Ericsson Evolution MD Evolution Hotel is a communication system specifically designed to increase the efficiency and user -friendliness of a hotel’s management and reception. Flexible in size and offering a wealth of services, its capabilities and features meet your customer’s requirements in terms of comfort[...]

  • Page 8

    Applications Backstage Ericsson BackStage improves productivity and enhances the user’s working environment. T o give one example – BackStage allows easy integration with other applications such as Microsoft ® Outlook, Excel, Word and Access – for efficient communication services like telephony enabling and data integration. The flexibility [...]

  • Page 9

    General communication benefits Effective communications gives a business a real competitive edge. BackStage automates many communication tasks, cutting down on time wasted doing repetitive or mundane tasks. Customer service levels BackStage also enhances Customer Service. Caller -related information, like the name or data from your customers last b[...]

  • Page 10

    Applications Unified Messaging The Unified Messaging solution is designed to simplify the users day-to-day handling of messages in an intelligent, flexible and intuitive way . It comes down to one single point of access to the voicemail, faxmail and e-mail systems increasing the users efficiency and productivity . Users can forward voicemail and fa[...]

  • Page 11

    Applications Computer T elephony Ericsson BusinessPhone Computer T elephony (CT) platforms enable you to combine the power of telephones and computers to gain a competitive edge. Computer T elephony can give a business a real competitive edge by ensuring your customers speak to the right person at the right time, supported with the right informatio[...]

  • Page 12

    The Business Phone F amily Enhancing mobility , cost efficiency and productivity , it’s small wonder that 100,000 BusinessPhone systems have been installed worldwide, with more than 7 million lines installed in over 75 countries. It hosts a multitude of converged solutions from digital cordless, Personal Number , SMS messaging, IP telephony and e[...]

  • Page 13

    Mobile Extension BusinessPhone mobile extension extends the features of a system by integrating mobile phones into the network. From anywhere in the world, a mobile phone is the access point into the corporate network, with fast easy access to people, services and information. T ransforming a mobile into a fully-featured company extension you can a[...]

  • Page 14

    BusinessPhone cards/phones SSP Code Description ex VA T 23475 BTU-D (30) 1 per 30 trunk lines £1002.23 ISDN 30 & ISDN2 trunk boards SSP Code Description ex VA T 24912 BTU-A (8) 1 per 8 trunk lines £721.29 Analogue trunk boards SSP Code Description ex VA T 23463 EL U-D3 (8) 1 per 8 digital extensions £548.25 23460 EL U-D3 (16) 1 per 16 digita[...]

  • Page 15

    SSP Code Description ex VA T 24568 IP P ackage - full IP solution including £1008.62 Backstage & unified messaging kit IP package - requires licences SSP Code Description ex VA T 23853 CS60 standard headset & base £199.95 29812 CS70 £199.95 29741 SupraPlus wireless monaural VT £199.95 28573 V oyager 510 Bluetooth headset system £159.00[...]

  • Page 16

    Digital Phones One phone for all systems Dialog 4220 Lite This compact, cost-effective model meets all basic telephony needs. It’s specifically designed for customers who want traditional voice functions with superior voice quality . A robust convenience phone for visitor or service areas, the Dialog 4220 Lite can also be adapted to suit organisa[...]

  • Page 17

    Analogue Phones Dialog 4106 Basic Phone A classic telephone that offers a sound platform of features designed for basic demands, ideal for use in office visitor or service areas. ● Message waiting LED (switch controlled) ● 4 programmable function keys (including a key for Message waiting) ● Last number redial ● Mute function ● R-key (with[...]

  • Page 18

    Dialogue 4420 ● 6 programmable keys ● 12 function keys with LED ● Emergency call support ● Fixed number assignment ● Ethernet switch (2 ports) 10/100 Mbits/s (autosense) ● Monitor speaker ● Mute function ● V olume control ● Programmable ring tones ● Speed dialing ● Phone management via web interface ● Remote firmware upgrade[...]

  • Page 19

    Ericsson has pioneered the development of cordless communications to support a wide range or working environments. Each DECT phone is designed to resist knocks, water and dirt making them tougher than the average phone. DT292 ● Handsfree functionality ● Vibrating alert ● Phone book, can contain up to 100 names and numbers ● Supports Call-by[...]

  • Page 20

    Integrated Application Ser ver The IAS is the ultimate in hassle free servers. It’s flexible, cost effective and no external servers are required. Using Windows 2003 this embedded server is a simpler route for everyone. All BusinessPhone applications can be unlocked effortlessly using license files. The IAS gives you, the dealer , an excellent op[...]

  • Page 21

    Ericsson Mobile Organiser The latest generation of Ericsson Mobile Organizer offers enterprise users easy-to- use, access to corporate e-mail and other P ersonal Information Management (PIM) data on the move. Unlike a number of competitive systems, EMO is a true 'push' solution that offers up-to-date information without requirements for p[...]

  • Page 22

    An introduction to Ericsson Enterprise Multimedia ● SMEs (40-500 users) with high tech users ● Native SIP environment (eg. IP infrastructure for all communications; fixed & mobile) ● Delivers centralised operation ● Brand new or replacement scenarios ● The user at the centre (User Centric) with strong Fixed Mobile Convergence requirem[...]

  • Page 23

    Ser ver (EMS) F uture proof technology User - Centric Unified Communications for SMEs Ericsson’s new Enterprise Multimedia Server offers companies a fast, cost-effective way to roll out user -centric Unified Communications with extensive mobility support. By putting users at the centre of communications, the new system enables them to keep in tou[...]

  • Page 24

    An introduction to Ericsson Enterprise Multimedia Ser ver (EMS) SIP client (eg SIP phone, SIP enabled PC) Other SIP client IP telephony gateway Local PSTN IP network + SIP servers EMS Service application servers, for example... ...Unified Messaging ...Groupware ...click to talk ...Presence management Basic Network Diagram for SIP The Enterprise Mul[...]

  • Page 25

    An introduction to MX - ONE ● When size matters ● Medium to large enterprise customers (300-50K users) with a focus on IP & Mobility ● Several branch sites ● Expansion and/or Migration of installed base ● Hybrid environment (SIP , H.232, TDM, DECT) ● Upgrades from MD -1 10 Ideal MX -ONE customers: One system for voice, data & mo[...]

  • Page 26

    Homeworkers SSP Code Description ex VA T 29867 DRG Element Manager Basic 11.80 29866 DRG Licence T elephony 32.78 29865 DRG Manager Module CD 0.79 29864 DRG22 remote worker interface 119.32 P eripherals Ericsson DRG22i System The Ericsson Digital Residential Gateway is ideal for small remote branch offices and homeworkers, connecting to their centr[...]

  • Page 27

    Wireless connectivity over a fixed network Conference Units Polycom SoundStation2 The SoundStation2 works with PBX systems. It connects directly to a digital PBX line without the need for extra PBX adapters or for running a special analogue line into the conference room. It is expandable with optional extension microphones to increase the room cove[...]

  • Page 28

     Y our Company Email   Y our Company F ax   Y our Company Address  Email Fa x Address Call our dedicated Ericsson team on  Y our Company Number  Or visit  Y our Company W ebsite   Y our L ogo Here [...]