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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Fellowes P-12C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Fellowes P-12C one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Fellowes P-12C. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Fellowes P-12C should contain:
- informations concerning technical data of Fellowes P-12C
- name of the manufacturer and a year of construction of the Fellowes P-12C item
- rules of operation, control and maintenance of the Fellowes P-12C item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Fellowes P-12C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Fellowes P-12C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Fellowes service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Fellowes P-12C.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Fellowes P-12C item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
f e l l o w e s . c o m United Kingdom P oland Russia Korea Singapore United States Australia Germany Canada France Benelux China Spain Italy Japan South Africa 1789 Norwood Avenue, Itasca, Illinois 60143-1095 • USA• 630-893-1600 P-12C P-12C Ple ase r ead t hese instr uctions bef ore u se. Do not d iscard : ke ep f or fu ture refe renc e.[...]
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Page 2
1 KEY CAP ABILITIES ENGLISH Model P-12C Will shred: Paper , small paper clips, credit cards and staples Will not shred: Continuous forms, CD/DVDs, adhesive labels, transparencies, newspaper , cardboard, large paper clips, laminates, file folders, X-rays or plastic other than noted above Paper shred size: Cross-Cut ..................................[...]
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Page 3
BASIC PRODUCT MAINTENANCE Shredder comes fully assembled. Remove basket packaging material and plug-in. Disconnect Power Switch must be in ON ( I ) position to operate shredder . P APER OR CARD 1 Set to Off (O) BASIC SHREDDING OPERA TION 1 5 1 5 *Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250 FOLLOW OILING PROC[...]
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Page 4
f e l l o w e s . c o m United Kingdom P oland Russia Korea Singapore United States Australia Germany Canada France Benelux China Spain Italy Japan South Africa 1789 Norwood Avenue, Itasca, Illinois 60143-1095 • USA• 630-893-1600 P-12C P-12C ©2009 F ellow es, Inc. Part No. 404508 LIMITED PRODUCT W ARRANTY F ello wes Australia +61-3-8336-9700 B[...]