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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Fellowes SC5+, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Fellowes SC5+ one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Fellowes SC5+. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Fellowes SC5+ should contain:
- informations concerning technical data of Fellowes SC5+
- name of the manufacturer and a year of construction of the Fellowes SC5+ item
- rules of operation, control and maintenance of the Fellowes SC5+ item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Fellowes SC5+ alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Fellowes SC5+, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Fellowes service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Fellowes SC5+.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Fellowes SC5+ item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PLEASE READ AND SA VE THIS MANUAL WITH YOUR ORIGINAL RECEIPT Customer Service: 1-800-955-0959 VEUILLEZ LIRE CE MANUEL ET LE CONSER VER A VEC LE T ALON D’ACHA T Service clientèle (Canada) : 1-800-665-4339 POR F A VOR, LEA Y GUARDE ESTE MANUAL CON EL RECIBO ORIGINAL Dpto. de Atención al Cliente: 1-800-955-0959 USE AND CARE MANUAL MANUEL D’EMPLO[...]
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Page 2
1 PRODUCT USAGE GUIDE FS5 / S5 FS5+ / SC5+ Sheet capacity*: 5 5 Shred type: Strip Strip Shred size: 1/4" 1/4" Entry width: 9" 9" Recommended use: 10-20 shredding passes per day Maximum running time: 3-5 min. on / 15 minutes off *Sheet capacity measured with 20 lb., 8-1/2" x 11" paper with the shredder operating at rate[...]
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Page 3
2 IMPOR T ANT SAFEGUARDS • NEVER insert hands or fingers into paper entry as serious personal injury may result. • THIS MACHINE IS NOT A TOY . Keep children and pets away from shredder A T ALL TIMES as serious injury may result. Always unplug shredder when not in use. • Keep loose objects (jewelry , ties, long hair) away from shredder . These[...]
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Page 4
3 OPERA TION This product features an auto-start sensor . This sensor will turn on the cutting blades whenever anything is inserted into the paper entry (while the power switch is in the AUTO position). For the safety of pets and children, we recom- mend always moving the power switch to OFF and unplugging when- ever the shredder is unattended or n[...]
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Page 5
4 TROUBLESHOOTING LIMITED W ARRANTY Fellowes warrants all parts of the machine to be free of defects in material and workmanship for 1 year from the date of purchase by the original consumer . If any part is found to be defective during the warrant period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and expen[...]
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Page 6
Australia Benelux Canada France Germany Italy Japan Poland United Kingdom T ullamarine, Vic Vianen, NL Markham, Ont. Rennes, I-V Garbsen, Han. Camerano, AN T okyo Warsaw Doncaster , S. Y orks. ® 1789 Norwood Avenue • Itasca, Illinois 60143-1095 630-893-1600 © 2001 Fellowes. Printed in China. Form No. 30102 www .fellowes.com Contact For Ser vice[...]