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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ford 2011 Flex, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ford 2011 Flex one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ford 2011 Flex. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ford 2011 Flex should contain:
- informations concerning technical data of Ford 2011 Flex
- name of the manufacturer and a year of construction of the Ford 2011 Flex item
- rules of operation, control and maintenance of the Ford 2011 Flex item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ford 2011 Flex alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ford 2011 Flex, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ford service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ford 2011 Flex.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ford 2011 Flex item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Introduction 4 Instrument Cluster 12 W arning lights and chimes 12 Gauges 16 Message center 18 Entertainment Systems 28 AM/FM stereo with CD/MP3 28 Auxiliary input jack (Line in) 37 USB port 39 Satellite radio information 43 Family entertainment system 47 Navigation system 67 SYNC 威 67 Climate Controls 68 Manual heating and air conditioning 68 Du[...]
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Page 2
Locks and Security 1 18 Keys 118 Locks 124 Anti-theft system 137 Seating and Safety Restraints 143 Seating 143 Safety restraints 165 Airbags 180 Child restraints 195 Tires, Wheels and Loading 214 T ire information 216 T ire inflation 218 T ire Pressure Monitoring System (TPMS) 231 V ehicle loading 237 T railer towing 244 Recreational towing 249 Dri[...]
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Page 3
Customer Assistance 320 Reporting safety defects (U.S. only) 326 Reporting safety defects (Canada only) 326 Cleaning 327 Maintenance and Specifications 336 Engine compartment 338 Engine oil 342 Battery 346 Engine coolant 348 Fuel information 355 Air filter(s) 373 Part numbers 377 Maintenance product specifications and capacities 378 Engine data 381[...]
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Page 4
CONGRATULATIONS Congratulations on acquiring your new Ford Motor Company product. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its product[...]
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Page 5
Protecting the environment W e must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol. CALIFORNIA Proposition 65 W arning W ARNING: Engine[...]
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Page 6
Special instructions For your added safety , your vehicle is fitted with sophisticated electronic controls. W ARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter . Failure to follow the specific warnings and instructions could result in personal injury . W ARNING: Front seat mounte[...]
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Page 7
• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and • How fast the vehicle was travelling; and • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur . Note: EDR data is recorded by your vehicle on[...]
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Page 8
Additionally , when you connect to T raf fic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’ s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searche[...]
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Page 9
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’ s Guide. A market unique supplement may be supplied that complements this book. By referring to the mar[...]
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Page 10
These are some of the symbols you may see on your vehicle. V ehicle Symbol Glossary Safety Alert See Owner’ s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat Lower Anchor Child Seat T ether Anchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid - Non-Petroleum Based Parking Aid System Stability Control System[...]
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Page 11
V ehicle Symbol Glossary Power W indows Front/Rear Power W indow Lockout Child Safety Door Lock/Unlock Interior Luggage Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant T emperature Do Not Open When Hot Battery A void Smoking, Flames, or Sparks Battery Acid Explosive Gas Fan W arning Power Steering Fluid Maintain Correct Flu[...]
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Page 12
W ARNING LIGHTS AND CHIMES W arning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’ s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work. If any light remains [...]
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Page 13
W ARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter , the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Powertrain malfunction/reduced power: Illuminates when a powertrain or a A WD fault has been detected. Contact your authorized dealer as soon[...]
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Page 14
Airbag readiness: If this light fails to illuminate when the ignition is turned to on, continues to flash or remains on, have the system serviced immediately by your authorized dealer . A chime will sound if there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt. A Belt-Minder 威 chime will also sound to[...]
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Page 15
AdvanceT rac 威 /traction control off: Illuminates when the AdvanceT rac 威 /traction control has been turned off. Refer to the Driving chapter for more information. Low tire pressure warning: Illuminates when your tire pressure is low . If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating [...]
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Page 16
T urn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators flash faster , check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver?[...]
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Page 17
Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If the needle moves close to the “H” range, the engine is overheating. For more information, refer to Engine fluid temper[...]
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Page 18
T achometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine. Odometer: Registers the total miles (kilometers) of the vehicle. Refer to Message center in the Instrument cluster chapter on how to switch the display from Metric to English. T rip odom[...]
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Page 19
Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel. LOW FUEL LEVEL will display when you have approximately 50 miles (80 km), to empty . Press RESET to clear this warning message. It will return at approximately 25 miles (40 km), 10 miles (16 km) and 0 miles (0 km) miles to empty . Distance to [...]
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Page 20
TIMER T imer displays the trip elapsed drive time. T o operate, do the following: 1. Press and release RESET in order to start the timer . 2. Press and release RESET to pause the timer . 3. Press and hold RESET until the timer resets. Blank Screen The message center display will be blank after cycling through all of the info menu items. System chec[...]
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Page 21
OIL LIFE This displays the remaining oil life. An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule. USE ONL Y RECOMMENDED ENGINE OILS. T o reset the oil monitoring system to 100% after each oil change, perform the following: 1. Press and release SETUP to display “OIL LIFE XXX% H[...]
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Page 22
EASY ENTR Y This feature automatically moves the driver’ s seat backwards for easy exit/entry from the vehicle. Press RESET to turn it off or on. REAR P ARK AID (if equipped) This feature sounds a tone to warn the driver of obstacles near the rear bumper , and functions only when R (Reverse) gear is selected. Press RESET to turn it off or on. TRA[...]
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Page 23
T ypes of messages and warnings: • Some messages will appear briefly to inform you of something you may need to take action on or be informed of. • Some messages will appear once and then again when the vehicle is restarted. • Some messages will reappear after clearing or being reset if a problem or condition is still present and needs your a[...]
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Page 24
BRAKE FLUID LEVEL LOW — Indicates the brake fluid level is low and the brake system should be inspected immediately . Refer to Brake fluid in the Maintenance and Specifications chapter . A WD OFF (if equipped) — Displayed when the A WD system has been automatically disabled to protect itself. This is caused by operating the vehicle with the com[...]
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Page 25
TRAILER SW A Y REDUCE SPEED (if equipped) — Displayed when the trailer sway control has detected trailer sway . For more information, refer to the Driving chapter for more information. ACTIVE P ARK F AUL T (if equipped) — Displayed when a fault has occurred with the active park assist system. Refer to Active park assist in the Driving chapter f[...]
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Page 26
BACK UP SLOWL Y USE CAUTION (if equipped) — May display when using the active park assist system. See Active park assist in the Driving chapter for more information. BACK UP USE CAUTION (if equipped) — May display when using the active park assist system. See Active park assist in the Driving chapter for more information. ACTIVE P ARK FINISHED [...]
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Page 27
TOP SPEED MYKEY SETTING — Displayed when a MyKey is in use and the MyKey speed limit is on and the vehicle speed is 80 mph (130 km/h). Refer to MyKey in the Locks and Security chapter for more information. BUCKLE UP TO UNMUTE AUDIO — Displayed when a MyKey is in use and Belt-Minder 威 is activated. Refer to MyKey in the Locks and Security chap[...]
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Page 28
AUDIO SYSTEMS AM/FM CD/MP3 satellite compatible sound system W ARNING: Driving while distracted can result in loss of vehicle control, accident and injury . Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Y our primary responsibility is the safe operation of the vehi[...]
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Page 29
Setting the clock T o set the time, press CLOCK. The display will read SET TIME. Use the memory preset numbers (0–9) to enter in the desired time–hours and minutes and press OK. The clock will then begin from that time. If your vehicle is equipped with an in-dash clock, refer to Clock in the Driver Controls chapter for instructions on how to se[...]
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Page 30
MEMOR Y PRESETS (0–9): When tuned to any station, press and hold a preset button until sound returns and PRESET # SA VED appears in the display . Y ou can save up to 30 stations, 10 in AM, 10 in FM1 and FM2. Saving presets automatically: Autoset allows you to set the strongest local radio stations without losing your original manually set preset [...]
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Page 31
CD/MP3 Player CD: Press to enter CD/MP3 mode. If a disc is already loaded into the system, CD/MP3 play will begin where it ended last. If no CD is loaded, NO DISC will appear in the display . LOAD: For a single CD system– This control is not operational. T o load a CD, simply insert the disc, label side up, into the CD slot. For a CD6 system– P[...]
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Page 32
SEEK: Press SEEK to access the previous/next track. CA T (Category) / FOLD (Folder): In MP3 mode only– Press CA T/FOLD and then press SEEK to access the previous/next folder . SCAN: Press for a brief sampling of all tracks on the current disc or MP3 folder . DIRECT : In CD mode– Press DIRECT . The display will read DIRECT TRACK MODE SELECT TRAC[...]
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Page 33
Satellite Radio (if equipped) Satellite radio is available only with a valid SIRIUS 威 radio subscription. Check with your authorized dealer for availability . SIRIUS: Press repeatedly to access satellite radio mode, if equipped. Press repeatedly to cycle through SA T1, SA T2 and SA T3 modes. TUNE: T urn to go to the next / previous available SIRI[...]
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Page 34
TEXT : Press and release to display the artist and song title. While in TEXT MODE, press again to scroll through the Artist (AR), Song (SO), Channel (CH) and Category (CA). In TEXT MODE: Sometimes the display requires additional text to be displayed. When th e</>i n d i c a t o ri sa c t i v e ,p r e s s TEXT and then press SEEK to view the a[...]
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Page 35
titles, the display will read REPLACE SONG? Press OK to access the saved titles and press SEEK to cycle through the saved titles. When the song title appears in the display that you would like to replace, press OK. SONG REPLACED will appear in the display . b. DELETE A SONG: Press OK to delete a song from the system’ s memory . Press SEEK to cycl[...]
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Page 36
b. CHANGE PIN: Press OK when CHANGE PIN is displayed. The display will read ENTER OLD PIN. Enter your current (old) PIN number and when the system accepts your entry it will display ENTER NEW PIN. Enter your new four -digit PIN and the system will save the new PIN and PIN SA VED will display . c. UNLOCK ALL CHANNELS: Press OK when UNLOCK ALL CHANNE[...]
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Page 37
Extra Features AUX: Press repeatedly to cycle through LINE (auxiliary audio mode), SYNC 威 (if equipped) and FES modes (if equipped). For location and further information on auxiliary audio mode, refer to Auxiliary input jack later in this chapter . If your vehicle is equipped with SYNC 威 , refer to the SYNC 威 information included with your ve[...]
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Page 38
The auxiliary input jack provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity . T o achieve optimal performance, please observe the following instructions when attaching your portable music device to the au[...]
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Page 39
T roubleshooting: 1. Do not connect the audio input jack to a line level output. Line level outputs are intended for connection to a home stereo and are not compatible with the AIJ. The AIJ will only work correctly with devices that have a headphone output with a volume control. 2. Do not set the portable music player’ s volume level higher than [...]
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Page 40
Y our vehicle may be equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB port in the SYNC 威 supplement or Navigation System supplement. GE[...]
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Page 41
• W ipe discs from the center out. Don’t: • Expose discs to direct sunlight or heat sources for extended periods of time. • Clean using a circular motion. CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only . Due to technical incompatibility , certain recordable and re-recordable compact discs may not[...]
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Page 42
MP3 track and folder structure Y our MP3 system recognizes MP3 individual tracks and folder structure as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. For more information on track and folder mode, refer to Sample MP3 structure in the following section. • MP3 track mode igno[...]
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Page 43
Sample MP3 structure If you are burning your own MP3 discs, it is important to understand how the system will read the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension will be played. Other files will be ignored by the system. This enables you to use the same MP3 d[...]
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Page 44
• T errain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. • Station overload: When you pass a ground based broadcast repeating tower , a stronger signal may overtake a weaker one and result in an audio mute. Unlike AM/FM audible st[...]
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Page 45
Radio Display Condition Action Required ACQUIRING Radio requires more than two seconds to produce audio for the selected channel. No action required. This message should disappear shortly . SA T F AUL T Internal module or system failure present. If this message does not clear within a short period of time, or with an ignition key cycle, your receiv[...]
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Page 46
Radio Display Condition Action Required NO TEXT Song title information not available. Song title information not available at this time on this channel. The system is working properly . NO TEXT Category information not available. Category information not available at this time on this channel. The system is working properly . NO SIGNAL Loss of sign[...]
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Page 47
FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED) W ARNING: Driving while distracted can result in loss of vehicle control, accident and injury . Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Y our primary responsibility is the safe operation of the vehicle. W e recomm[...]
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Page 48
Note: The system goes into dual play mode when it is turned on. Audio from the DVD system will not play over the rear two speakers until dual play mode is turned off. When dual play mode is turned on, the audio sound plays over the front two speakers until dual play mode is turned off. Note: Each headrest monitor is labeled with an identifier (eith[...]
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Page 49
1. On the front of each monitor , located behind the left trim cover panel, is the headphone input jack (5). This headphone will listen to the media selected through that monitor . When you need to make any adjustments to the media, volume, etc., ensure that the monitor -A source is highlighted. • USB port (4): T o access, ensure that the monitor[...]
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Page 50
DVD player controls 1. / (Play/Pause): Press to play or pause a CD, DVD or flash/thumb drive track. 2. (Stop): Press to stop the current DVD, CD/MP3, or flash/thumb drive track. 3. (Eject): Press to eject a disc from the DVD system. 4. MENU: When playing a DVD, press MENU to enter the DVD disc (root) menu (if available). Press again to exit and ret[...]
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Page 51
5. / (Headphones/Speakers): Press to activate dual play mode on either headrest system. During dual play mode, the following happens: a. Rear speakers turn off b. Headphones become active on both headrest systems. c. Media sources become available through the DVD systems. Note: If the system is in dual play mode, you must press the / (Headphones/Sp[...]
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Page 52
Remote control Unless otherwise stated, all operations can be carried out with the remote control. Always point the remote control directly at the player . Ensure that there are no obstructions between the remote and player . Press the MON A B control to select either Monitor A or Monitor B. Note: Each headrest monitor is labeled with an identifier[...]
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Page 53
2. Cursor controls: Use in various active menus to advance the cursor up/down/left/right. When not in a menu, the left and right cursor controls decrease and increase the display brightness, and the left and right cursor controls advance to the next or previous station when accessing the radio tuner in dual play mode (AM/FM/SR). 3. DISPLA Y : Press[...]
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Page 54
15. MEDIA for Monitor A: In Dual Play mode, press MEDIA repeatedly to select from the possible media sources: (Monitor A, Monitor B, AM, FM1, FM2, SR1, SR2, SR3 (satellite radio, if equipped), Disc, Jukebox (if equipped) and SYNC 威 (if equipped). The selected media type will display on the screen. When Monitor A is chosen, you can also use the au[...]
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Page 55
Battery replacement Batteries are supplied with the remote control unit. Since all batteries have a limited shelf life, replace them when the unit fails to control the DVD player . Remove the screw and unlatch the battery cover to access the batteries. The remote control unit uses two AAA batteries which are supplied with the unit. Headphones Wirel[...]
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Page 56
where indicated on the left and right hand sides of the system. Refer to Wired Headphones following. T o install the batteries, remove the screw on the cover and remove the cover . Then, gently lift the top of the cover away from the housing to expose the battery compartment. When replacing the batteries, use two new batteries (alkaline recommended[...]
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Page 57
Ensure that the headphones are turned off when not in use. After approximately one minute of not being in use (no infrared signal is received), the wireless headphones will automatically turn off. They will also turn off after two hours of continuous use as a power save feature. If this happens, simply turn the headphones on again and continue use.[...]
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Page 58
Dual Play: Dual play is when the rear seat passengers choose to listen to a different playing media than the front seat passengers. W ith the DVD and rear seat controls turned on, the rear seat passengers may choose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3 (satellite radio, if equipped), Disc, Jukebox (if equipped), or SYNC ?[...]
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Page 59
Radio interaction: If your vehicle is equipped with a non-touchscreen audio system, you can press AUX on the radio repeatedly until DVD appears in the display . Then, press MENU to access HEADPHONES ON/OFF , REAR ZONE CONTROL ON/OFF and other options. T urn the TUNE control to select ON/OFF for HEADPHONES (ON will activate Dual Play and OFF will ac[...]
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Page 60
Aspect ratio (TV display type) This screen allows you to select the viewing size and shape of the video displayed on the LCD screen. This is disc dependent feature. T o access: 1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath the icon signifying it is the current se[...]
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Page 61
2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the OSD language menu. 4. When OSD Lang is highlighted, press to access the menu. 5. Press / to select from all available languages. 6. When the desired language is highlighted, press ENTER on th[...]
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Page 62
Speaker setup This screen allows you to adjust the audio balance for your speakers. T o access: 1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the speaker icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the Speaker setup menu. 4. When Downmix is[...]
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Page 63
4. Press / to chose from Sharpness, Brightness, Contrast, Gamma (Color), Hue, Saturation and Luma-Delay . General setup — screen exit T o exit the setup screen: 1. Press / to ’highlight’ the “X” icon. (A disc will appear beneath the icon signifying it is the current selection.) 2. Press ENTER on the remote control. Parental control for th[...]
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Page 64
General information Note: DVDs are formatted by regions. US and Canada systems can only play region 1 DVDs and Mexico systems can only play region 4 DVDs. Systems sold in vehicles targeted for other parts of the world would have different regions. If a playback problem is encountered, please ensure that you are using a disc designed for your vehicl[...]
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Page 65
Read all of the safety and operating instructions before operating the system and retain for future reference. Do not attempt to service, repair or modify the Family Entertainment System (FES). See your dealer . Do not insert foreign objects into the DVD compartment. W ARNING: Do not leave children unattended in the vehicle and do not let children [...]
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Page 66
Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln-Mercury could void user’ s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonabl[...]
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Page 67
Foreign substances Exercise care to prevent dirt and foreign objects from entering the DVD player compartment. Be especially careful not to spill liquids of any kind onto the media controls or into the system. If liquid is accidentally spilled onto the system, immediately turn the system OFF and consult a qualified service technician. Cleaning the [...]
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Page 68
SINGLE ZONE CLIMATE CONTROL WITH REAR PASSENGER COMPARTMENT CLIMATE CONTROL 1. Defrost: Distributes outside air through the windshield defroster vents and demister vents. Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previ[...]
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Page 69
4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency . A/C engages automatically in MAX A/C, (defrost) and (floor/defrost). 5. Recirculated air: Press to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time needed to cool down t[...]
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Page 70
Operating tips • T o reduce fog build-up on the windshield during humid weather , place the air flow selector in the position. • T o reduce humidity build-up inside the vehicle: do not drive with the system off or with recirculated air engaged. • Do not put objects under the front seats that will interfere with the airflow to the back seats. [...]
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Page 71
DUAL ZONE AUTOMATIC T EMPERATURE CONTROL WITH HEATED SEATS AND REAR PASSENGER COMPARTMENT CLIMATE CONTROL (IF EQUIPPED) T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter . 1. + Front fan speed control: Press to increase the fan speed for the front climate area. 2. Defrost: [...]
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Page 72
• : Distributes air through the instrument panel vents. • : Distributes air through the instrument panel vents, floor vents and rear seat floor vents. • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and effici[...]
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Page 73
10. Power/cabin temperature: Press to activate/deactivate the climate control system. When the system is off, outside air is prevented from entering the vehicle. T urn the dial to increase/decrease the airflow temperature on the driver side of the vehicle. This control also adjusts the passenger side temperature when P ASS TEMP is off. 11. Driver h[...]
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Page 74
DUAL ZONE AUTOMATIC T EMPERATURE CONTROL (NAVIGATION BASED–IF EQUIPPED) T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter . 1. Climate: Press to control the climate control system through the touch display screen. See T ouchscreen functions later in this section. 2. R Rea[...]
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Page 75
5. Passenger heated seat (if equipped): Press to control the passenger heated seat. Refer to Front seating in the Seating and Safety Restraints chapter for more information. 6. Recirculated air: Press to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehic[...]
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Page 76
T OUCHSCREEN FUNCTIONS T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Message center in the Instrument cluster chapter . Front Zone – Press to activate the touchscreen controls for the front climate system. T emperature – Press the up and down arrows on the left side of the screen to increase/decrease the airflow t[...]
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Page 77
Max A/C – Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press MAX A/C again for normal operation. Rear Zone Power – Press to activate/deactivate the rear [...]
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Page 78
• T o improve the A/C cool down, drive with the windows slightly open for 2–3 minutes after starting the vehicle or until the vehicle has “aired out.” • A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected. In extremely cold temperatures, to maximize overall heater performance i[...]
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Page 79
AUXILIARY CLIMATE CONTROL 1. Fan speed: T urn to select the desired fan speed. 2. : Distributes air through the rear vents. 3. : Distributes air through the rear vents and rear -seat floor vents. 4. : Distributes air through the rear floor vents. 5. T emperature selection: T urn to select air temperature for comfort. 6. Rear Passenger side heated s[...]
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Page 80
REAR WINDOW DEFROSTER R The rear defroster control is located on the climate control panel and works to clear the rear window of fog and thin ice. The ignition must be on to operate the rear window defroster . The rear defroster turns off automatically after 10 minutes or when the ignition is turned off. T o manually turn off the defroster before 1[...]
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Page 81
HEADLAMP CONTROL T urns the lamps off. T urns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. T urns the low beam headlamps on. Autolamp control (if equipped) The autolamp system provides light sensitive automatic on/off control of the exterior lights normally controlled by the headlamp control. • T o turn autola[...]
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Page 82
3. T urn the ignition on and then back to off. 4. T urn the headlamp control to the autolamp position. The headlamps will turn on. 5. W ait the desired amount of time for the exit delay you want (up to three minutes), then turn the headlamps off. Y ou can also use the message center to program the autolamp exit time delay . See Message center in th[...]
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Page 83
Flash-to-pass Pull and release to activate. Daytime running lamps (DRL) (if equipped) T urns the headlamps on with a reduced output. T o activate: • the ignition must be in the on position, • the headlamp control is in the off, autolamps or parking lamp position and • the transmission must be out of the P (Park) position. W ARNING: Always rem[...]
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Page 84
Note: If the battery is disconnected, discharged, or a new battery is installed, the dimmer switch requires re-calibration. Rotate the dimmer switch from the full dim position to the full dome/on position to reset. This will ensure that your displays are visible under all lighting conditions. AIMING THE HEADLAMPS The headlamps on your vehicle are p[...]
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Page 85
5. Locate the vertical adjuster on each headlamp. Using a Phillips #2 screwdriver , turn the adjuster either clockwise (to adjust down) or counterclockwise (to adjust up). The horizontal edge of the brighter light should touch the horizontal reference line. 6. Close the hood and turn off the lamps. HORIZONT AL AIM IS NOT REQUIRED FOR THIS VEHICLE A[...]
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Page 86
Y our vehicle may have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps. Y our vehicle may have second row lamps located within the grab handles. Press the lens up to turn on the lamps. Ambient lighting (if equipped) Illuminates footwells and cupholders with a choice of several colo[...]
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Page 87
Examples of acceptable condensation are: • Presence of thin mist (no streaks, drip marks or droplets) • Fine mist covers less than 50% of the lens Examples of unacceptable moisture (usually caused by a lamp water leak) are: • W ater puddle inside the lamp • Large water droplets, drip marks or streaks present on the interior of the lens T ak[...]
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Page 88
Function Number of bulbs T rade number Fog lamp 2 H11 Map lamp 2 12V6W Dome/reading lamps 6 578 T o replace all instrument panel lights - see your authorized dealer . *T o replace these lamps - see your authorized dealer . Replacing interior bulbs Check the operation of all bulbs frequently . Replacing exterior bulbs Check the operation of all the [...]
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Page 89
Replacing front parking lamp/turn signal bulbs 1. Make sure headlamp switch is in the off position, then open the hood. 2. Reach behind the headlamp assembly to access the bulb sockets and connectors. 3. Remove the bulb socket by turning it counterclockwise and pulling it straight out. 4. T o remove the bulb, pull it straight out of the bulb socket[...]
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Page 90
Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position. 2. Remove the two screws from the license plate lamp assembly and pull it down. 3. Carefully pull the bulb out from the contacts. Install new bulb(s) in reverse order . Replacing fog lamp bulbs 1. Make sure the fog lamp switch is in the off position. 2. From[...]
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Page 91
MULTI-FUNCTION LEVER W indshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. W indshield washer: Press the end of the stalk: • briefly: causes a single swipe of the wipers without washer fluid. • a quick press and hold: the wipers will swipe thre[...]
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Page 92
Rear window wiper/washer controls For rear wiper operation, rotate the rear window wiper and washer control to the desired position. Select: 2 — Normal speed operation of rear wiper . 1 — Intermittent operation of rear wiper . 0 (off) — Rear wiper and washer off. For rear wash cycle, rotate (and hold as desired) the rear wiper/washer control [...]
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Page 93
ILLUMINATED VISOR MIRROR Lift the mirror cover to turn on the visor mirror lamp. Slide-on-rod feature The visor will slide back and forth on the rod for increased sunlight coverage. Rotate the visor toward the side window and extend it rearward for additional sunlight coverage. Note: T o stow the visor back into the headliner , visor must be retrac[...]
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Page 94
CLOCK (IF EQUIPPED) Press the right (+) control to move the time display forwards. Press the left (-) control to move the time display backwards. ELECTRONIC COMPASS The compass heading is displayed in the center integrated display (CID). The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broad[...]
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Page 95
Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic location by referring to the zone map. 2. T urn ignition to the on position. 3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID. 4. Press and release the 7 and 9 radio preset buttons togeth[...]
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Page 96
2. T o calibrate, press and hold the 7 and 9 radio preset buttons together for approximately 10 seconds until CAL appears. Release the buttons. 3. Slowly drive the vehicle in a circle (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, W , etc.). It may take up to five circles to complete calibration. 4. The co[...]
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Page 97
Second row center console features (if equipped) The second row center console incorporates the following features: • Flip forward armrest to provide a flat load floor • Utility compartment • Cupholders • Refrigerator unit (if equipped) in the utility compartment. Refer to Console refrigerator/freezer . W ARNING: Use only soft cups in the c[...]
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Page 98
Refrigerator: Briefly press and hold the COOL side of the control.The indicator light on the cool side of the switch will illuminate and the indicator light on the freeze side will glow when the refrigerator is active. When in cool mode the temperature will cool to approximately 41°F (5°C). Briefly press and hold COOL again to turn off the refrig[...]
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Page 99
Auxiliary power points can be found in the following locations: • Near the floor in the front console bin on the passenger’ s side • In the center console utility compartment • On the rear of the center console, accessible from the rear seats • In the rear cargo area on the right trim panel Do not use the power point for operating the cig[...]
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Page 100
The power outlet is not designed for the following electric appliances; they may not work properly: • Cathode ray tube type televisions. • Motor loads, such as vacuum cleaners, electric saws and other electric power tools, compressor -driven refrigerators, etc. • Measuring devices, which process precise data, such as medical equipment, measur[...]
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Page 101
W ARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in the proximity of the window openings. Press and pull the window switches to open and close windows. • Press down (to the first detent) and hold the switch to open. • Pull up (to the first detent) and hold the[...]
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Page 102
Window lock The window lock feature allows only the driver to operate the power windows. T o lock out all the window controls (except for the driver’ s) press the right side of the control. Press the left side to restore the window controls. Accessory delay W ith accessory delay , the radio, power windows, and moon roof (if equipped) operate for [...]
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Page 103
EXTERIOR MIRRORS Power side view mirrors W ARNING: Do not adjust the mirror while the vehicle is in motion. T o adjust your mirrors: 1. Rotate the control clockwise to adjust the right mirror and rotate the control counterclockwise to adjust the left mirror . 2. Move the control in the direction you wish to tilt the mirror . 3. Return to the center[...]
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Page 104
W ARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. Memory feature (if equipped) The accelerator and brake pedal positions are saved when doing a memory set function and can be recalled along with the vehicle personality features when a memory position is selected through the remote entry tran[...]
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Page 105
4. T ake your foot off the accelerator pedal. 5. The indicator light on the instrument cluster will turn on. Note: • V ehicle speed may vary momentarily when driving up and down a steep hill. • If the vehicle speed increases above the set speed on a downhill, you may want to apply the brakes to reduce the speed. • If the vehicle speed decreas[...]
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Page 106
STEERING WHEEL CONTROLS (IF EQUIPPED) Radio control features VOL + (V olume): Press to increase the volume. VOL – (V olume): Press to decrease the volume. (Seek): Press to select the previous/next radio station preset, CD track or satellite radio channel (if equipped) depending on which media mode you are in. MEDIA: Press repeatedly to scroll thr[...]
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Page 107
For further information on the SYNC 威 system, refer to the SYNC 威 supplement. Navigation system/SYNC 威 hands-free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press and hold to exit phone mode o[...]
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Page 108
T o close the multi-panel V ista Roof™: Pull and release the SLIDE control, the roof will close automatically . Press the switch again to stop the roof. Bounce-back: When an obstacle has been detected in the roof opening as the roof is closing, the roof will automatically open and stop at a prescribed position. Bounce-back override: T o override [...]
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Page 109
Do not use the HomeLink 威 W ireless Control System with any garage door opener that lacks safety stop and reverse features as required by U.S. federal safety standards (this includes any garage door opener model manufactured before April 1, 1982). A garage door which cannot detect an object, signaling the door to stop and reverse, does not meet c[...]
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Page 110
• If the indicator light stays on constantly , programming is complete and your device should activate when the HomeLink 威 button is pressed and released. • If the indicator light blinks rapidly for two seconds and then turns to a constant light continue with “Programming” Steps 4 through 6 to complete programming of a rolling code equipp[...]
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Page 111
• Continue to press and hold the HomeLink 威 button (note Step 2 in the Programming section) while you press and release — every two seconds (“cycle”) your hand-held transmitter until the frequency signal has been accepted by the HomeLink 威 . The indicator light will flash slowly and then rapidly after HomeLink 威 accepts the radio freq[...]
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Page 112
2. The indicator light will begin to flash after 20 seconds. W ithout releasing the HomeLink 威 button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink 威 at www .homelink.com or 1–800–355–3515. POSITIVE RETENTION FLOOR MAT W ARNING: Do not install additional floor mats on top of the factory installed f[...]
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Page 113
• Do not leave the liftgate open while driving. Doing so could cause serious damage to the liftgate and its components as well as allowing carbon monoxide to enter the vehicle. W ARNING: Make sure that the liftgate door is closed to prevent exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling o[...]
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Page 114
If the liftgate reverses and starts to close after a open request, a fast continuous chime indicates excessive load on the gate or a possible strut failure. If any excessive load is removed and you still have a faster chime, have the system serviced immediately by your authorized dealer . Do not attempt to manually force the liftgate to travel fast[...]
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Page 115
T o power open or close the liftgate with the integrated keyhead transmitter: Press twice within three seconds to power open or close the liftgate. Refer to Remote entry system in the Locks and Security chapter . T o power open the liftgate with outside liftgate control button: 1. T o open, unlock the liftgate with the integrated keyhead transmitte[...]
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Page 116
Note: The liftgate movement direction can be reversed with a second press of the instrument panel, or the rear cargo area control buttons, or a second double press of the integrated keyhead transmitter button. T o manually operate the liftgate: 1. Disable the liftgate power function. Refer to the Message center in the Instrument Cluster chapter . 2[...]
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Page 117
CARGO AREA FEATURES Cargo net (if equipped) The cargo pouch net secures lightweight objects in the cargo area. Attach the net to the anchors provided. Do not put more than 50 lb (22 kg) in the net. W ARNING: The cargo net is not designed to restrain objects during a collision or heavy braking. ROOF RACK SYSTEM (IF EQUIPPED) Loads should never be pl[...]
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Page 118
KEYS Y our vehicle is equipped with two Integrated Keyhead T ransmitters (IKT s). The IKT functions as both a programmed ignition key that operates all the locks and starts the vehicle, and the transmitter portion functions as the remote entry transmitter . V ehicles with a power liftgate will have a four -button IKT while vehicles without a power [...]
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Page 119
MYKEY™ The MyKey™ feature allows you to program a restricted driving mode to promote good driving habits. All but one of the keys programmed to the vehicle can be activated as a MyKey™. The key will remain restricted until MyKey™ is disabled. Any remaining keys are referred to as an “administrator key” or admin key . The admin key can b[...]
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Page 120
2. Press and release the RESET button. HOLD RESET TO CONFIRM MYKEY will be displayed. 3. Press and hold the RESET button for two seconds until MARK THIS AS RESTRICTED is displayed. 4. W ait until KEY RESTRICTED A T NEXT ST ART is displayed. MyKey™ is successfully programmed. Make sure you label it so you can distinguish it from the admin keys. No[...]
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Page 121
2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed. 3. Press and release the RESET button. HOLD RESET TO CONFIRM CLEAR is displayed. 4. Press and hold the RESET button for two seconds until ALL MYKEYS CLEARED is displayed. Check MyKey™ system status The vehicle system check will provide the status of the following MyKey™ parameters: ?[...]
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Page 122
Note: For all vehicles, the number of MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED that is displayed in the MyKey™ system status menus will include the remote start system as an additional key in the total count. See the Check MyKey™ system status section. Note: For all vehicles with remote start installed, it is possible to program all origina[...]
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Page 123
Condition Potential Causes Cannot clear MyKey™ • Key in the ignition is a MyKey™ • No MyKeys™ are programmed to the vehicle. Refer to Create a MyKey™ section • V ehicle has been started using a remote start system that is programmed as MyKey™. Refer to Using MyKey™ with remote start systems section. Lost the only admin key • Pur[...]
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Page 124
POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks This feature helps to prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors or the liftgate and you lock the vehicle with the power door lock control (on the drive[...]
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Page 125
Deactivating/activating autolock feature Y our vehicle comes with the autolock features activated; there are four methods to enable/disable this feature: • Through your authorized dealer , • by using a power door unlock/lock procedure, • using a keypad procedure, or • by using the instrument cluster message center . Refer to Message center [...]
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Page 126
Keyless entry keypad autolock enable/disable procedure 1. T urn the ignition to the off position. 2. Close all the doors. 3. Enter factory–set 5–digit entry code. 4. T ouch and hold the 3 • 4. While holding the 3 • 4 touch the 7 • 8. 5. Release the 7 • 8. 6. Release the 3 • 4. The user should receive a horn chirp to indicate the syste[...]
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Page 127
Note: The autounlock feature can be activated/deactivated independently of the autolock feature. Power door lock switch autounlock enable/disable procedure Before starting, ensure the ignition is in the off position and all vehicle doors are closed. Y ou must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the p[...]
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Page 128
Keyless entry keypad autounlock enable/disable procedure 1. T urn the ignition to the off position. 2. Close all the doors. 3. Enter factory–set 5–digit entry code. 4. T ouch and hold the 3 • 4. While holding the 3 • 4, touch and release the 7 • 8. While still holding the 3 • 4, touch and release the 7 • 8a second time. 5. Release the[...]
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Page 129
REMOTE ENTRY SYSTEM The integrated keyhead transmitter (IKT) complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired [...]
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Page 130
• V ehicles not equipped with a power liftgate The typical operating range for your IKT is approximately 33 feet (10 meters). A decrease in operating range could be caused by: • weather conditions, • nearby radio towers, • structures around the vehicle, or • other vehicles parked next to your vehicle. The IKT allows you to: • remotely u[...]
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Page 131
2. Press and release again within three seconds to unlock all the doors. The remote entry system activates the illuminated entry feature; this feature turns on the lamps for 25 seconds or until the ignition is turned to the on position. The battery saver feature will turn off the lamps 10 minutes after the ignition is turned to the off position. T [...]
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Page 132
W ARNING: Make sure all persons are clear of the liftgate area before using power liftgate control. In order to fully lower and latch the liftgate, press the control twice. If the liftgate stops mid travel, it may have detected an obstacle, Check to ensure the liftgate swing zone is free from obstruction and reset the power assist by manually closi[...]
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Page 133
Deprogramming memory feature from the transmitter T o deactivate this feature: 1. Press and hold either the 1 or 2 button on the driver’ s door for five seconds. A tone will be heard after 1 1 ⁄ 2 seconds when the memory store is done, continue to hold until a second tone is heard after five seconds. 2. W ithin three seconds press the . 3. A to[...]
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Page 134
Replacing lost integrated keyhead transmitters (IKT s) If you would like to have your integrated keyhead transmitters reprogrammed because you lost one, or would like to buy additional IKT s, you can either reprogram them yourself, or take all IKT s to your authorized dealer for reprogramming. How to reprogram your integrated keyhead transmitters ([...]
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Page 135
• If the courtesy lamps were turned on because one of the vehicle doors or the liftgate was opened, the battery saver will shut off them off 10 minutes after the ignition has been turned to the off position. • The battery saver will shut off the headlamps 10 minutes after the ignition has been turned to the off position. SECURICODE™ KEYLESS E[...]
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Page 136
Note: T ouching 5 • 6 ,7 • 8, or 9 • 0 keypad numbers as a sixth digit will not recall a driver memory setting. Note: The factory-set code cannot be associated with a memory setting. 5. The doors will lock then unlock to confirm that your personal entry code has been programmed to the module. T ips: • Do not set a code that uses five of the[...]
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Page 137
T o unlock all doors, enter the factory set code or your personal code, then touch the 3 • 4 control within five seconds. T o lock all doors, press and hold the 7 • 8 and the 9 • 0 at the same time (with the driver’ s door closed) for one second. Y ou do not need to enter the keypad code first. SECURILOCK 姞 PASSIVE ANTI-THEFT SYSTEM Secur[...]
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Page 138
Anti-theft indicator The anti-theft indicator is located in the instrument panel cluster . • When the ignition is in the off position, the indicator will flash once every two seconds to indicate the SecuriLock 威 system is functioning as a theft deterrent. • When the ignition is in the on position, the indicator will glow for three seconds to [...]
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Page 139
keyless entry transmitter . A maximum of eight coded keys can be programmed to your vehicle; only four of these eight keys can be IKT s with remote entry functionality . If your IKT s or standard SecuriLock 威 coded keys are lost or stolen and you don’t have an extra coded key , you will need to have your vehicle towed to an authorized dealer . [...]
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Page 140
4. After three seconds but within 10 seconds of turning the ignition to the 1 (off) position, insert the second previously coded key into the ignition. 5. T urn the ignition from the 1 (off) position to the 3 (on) position. Keep the ignition in the 3 (on) position for at least three seconds, but no more than 10 seconds. 6. T urn the ignition to the[...]
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Page 141
The system is ready to arm whenever the key is in the off position, or is removed from the ignition. Either of the following actions will pre-arm the alarm system: • Press the control on the remote entry transmitter portion of your integrated keyhead transmitter . When you press the lock control twice within three seconds on the remote entry tran[...]
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Page 142
Disarming the system Y ou can disarm the system by any of the following actions: • Unlock the doors by using the remote entry transmitter portion of your Integrated Keyhead T ransmitter . • Unlock the doors by using your keyless entry pad. • T urn ignition to the on position with a valid SecuriLock 威 key or Integrated Keyhead T ransmitter ([...]
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Page 143
FRONT SEATING W ARNING: Reclining the seatback can cause an occupant to slide under the seat’ s safety belt, resulting in severe personal injuries in the event of a collision. W ARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. W ARNING: Before returning the seatback to its original po[...]
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Page 144
T o adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint so that [...]
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Page 145
T o remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button and the unlock/remove button, then pull up on the head restraint. T o reinstall the adjustable head restraint, do the following: 1. Insert the two[...]
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Page 146
W ARNING: T o minimize the risk of neck injury in the event of a crash, head restraints must be installed properly . T ilting head restraints (if equipped) The front head restraints may have a tilting feature for extra comfort. T o tilt the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Pivot the [...]
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Page 147
Pull lever up to adjust seatback. W ARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden [...]
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Page 148
W ARNING: Reclining the seatback can cause an occupant to slide under the seat’ s safety belt, resulting in severe personal injuries in the event of a collision. W ARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, res[...]
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Page 149
Move the control in the directions shown to move the seat forward or backward. Press the control to recline the seatback forward or rearward. Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press the forward side of the control to adjust firmness. Press the rearward side of the cont[...]
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Page 150
Heated seats (if equipped) W ARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury , medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater . The seat heater may cause burns even at low temperatures, especially if used [...]
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Page 151
A position can only be recalled when the transmission gearshift is in Park (automatic transmission). A memory seat position may be programmed at any time. The memory seat positions are also recalled when you press your remote entry transmitter (unlock) control and the transmitter is programmed to a memory seat position or when you enter a valid cus[...]
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Page 152
Easy entry/exit feature (if equipped) This feature automatically moves the driver’ s seat rearward 2 in (5 cm) when: • the transmission is in N (Neutral) or P (Park) • the key is removed from the ignition The seat will move to the original position when: • the transmission is in N (Neutral) or P (Park) • the key is placed in the ignition.[...]
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Page 153
W ARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. T o remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Press and hold the unlock/remove button, then pull up on [...]
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Page 154
W ARNING: T o minimize the risk of neck injury in the event of a crash, head restraints must be installed properly . Adjusting second row bucket and bench seat back Lift the handle to adjust seatback. Using same control will fold the seatback flat. Note: For the bench seat only , make sure the center safety belt is unbuckled before folding the seat[...]
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Page 155
Note: Y ou may have to move the front row seat forward to allow the 2nd row seat to be fully tumbled. Stow the head restraint by pressing the head restraint release button while sliding the head restraint fully down. 1. Lift the handle located on the side of the seat. The seatback will fold flat. 2. Lift the handle all the way up until the seat rel[...]
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Page 156
3. T o return the seatback to the floor from tumbled position, rotate the seat down until you hear it latching to the floor . 4. T o return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a click, locking it in the upright position. Note: The seatback will not rai[...]
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Page 157
2nd row PowerFold 姞 and tumble seat W ARNING: Ensure that the seat is unoccupied when folding it down. Folding the seat while occupied could result in occupant injury or damage to the seat. This feature is available for the right-hand seat on seven-passenger vehicles and on both sides for six-passenger vehicles. Press the control located at the b[...]
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Page 158
4. T o return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a click, locking it in the upright position. Note: The seatback will not raise if the rear latch hooks are not properly engaged to the floor striker . If the seatback does not raise, then repeat steps 3[...]
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Page 159
W ARNING: Do not adjust or release the seat floor latch while vehicle is in motion. Do not operate the vehicle with seats in tumbled position. Always latch the vehicle seat to the floor , whether the seat is occupied or empty . If not latched or if the seat is tumbled, the seat may cause injury during a sudden stop. Second row heated seats (if equi[...]
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Page 160
Stowing the third row seat 1. Remove all objects from the seat and stowage tub. 2. Stow the head restraints by pressing the head restraint release button while sliding the head restraints fully down. 3. From the rear of the vehicle, fold seatback by pulling and holding the number 1 strap while pushing the seatback forward. Release strap once seatba[...]
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Page 161
Note: Do not use the third row seatback as a load floor when the seatback is folded. Note: In order to allow the seat to latch in the stowed position, do not stow objects under the seat before stowing. Unstowing the third row seat Note: Ensure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat[...]
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Page 162
2. T o return the seatback to upright position, pull the number 1 strap, then while holding the number 1 strap, pull the long strap located on the seatback to raise the seatback. 3. Pull the head restraints up to their normal adjusted positions. W ARNING: Ensure seat is latched to vehicle floor by pushing/pulling on seat. If not latched, the seat m[...]
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Page 163
3. From the rear of the vehicle, tumble the seat by pulling the number 2 strap while pulling on the strap located on the top of the seatback. W ARNING: Do not drive the vehicle when the third row seat is rotated backwards. During a sudden stop, the safety belts are not functional in this position, and during a sudden stop, the third row seat can ra[...]
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Page 164
Press the seat selection button (4) to select either right-hand seat, the left-hand seat or both. First select the seat you would like to adjust, then select one of the following: • Press the NORMAL button (1) to return the seat to the normal seating position. • Press the STOW button (2) to stow the seat into the tub floor . • Press the FOLD [...]
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Page 165
W ARNING: Do not drive the vehicle when the third row seat is rotated backwards. During a sudden stop, the safety belts are not functional in this position, and during a sudden stop, the third row seat can rapidly tip back to the forward position, all of which may result in serious injury . SAFETY RESTRAINTS Personal Safety System™ The Personal S[...]
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Page 166
How does the Personal Safety System™ work? The Personal Safety System can adapt the deployment strategy of your vehicle’ s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM). During a crash, the RCM activates the safety belt p[...]
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Page 167
Front passenger sensing system For airbags to do their job they must inflate with great force, and this force can pose a potentially deadly risk to occupants that are very close to the airbag when it begins to inflate. For some occupants, this occurs because they are initially sitting very close to the airbag. For other occupants, this occurs when [...]
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Page 168
Front safety belt pretensioners The safety belt pretensioners at the front outboard seating positions are designed to tighten the safety belts firmly against the occupant’ s body during frontal collisions, and in side collisions and rollovers. This helps increase the effectiveness of the safety belts. In frontal collisions, the safety belt preten[...]
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Page 169
Safety belt precautions W ARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. W ARNING: T o reduce the risk of injury , make sure children sit where they can be properly restrained. W ARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot pro[...]
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Page 170
W ARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is secure[...]
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Page 171
Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow . The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest. Safety belt locking modes All safe[...]
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Page 172
How to use the automatic locking mode • Buckle the combination lap and shoulder belt. • Grasp the shoulder portion and pull downward until the entire belt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode. How to disengage the a[...]
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Page 173
W ARNING: BEL T AND RETRACTOR ASSEMBL Y MUST BE REPLACED if the safety belt assembly “automatic locking retractor” feature or any other safety belt function is not operating properly when checked by an authorized dealer . Failure to replace the belt and retractor assembly could increase the risk of injury in collisions. Energy management featur[...]
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Page 174
W ARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Front safety belt height adjustment Y our vehicle has safety belt height adjustments at the front outboard seating positions. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder . T o adjust the shoulder belt height, sque[...]
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Page 175
Conditions of operation If... Then... The driver’ s safety belt is not buckled before the ignition switch is turned to the on position... The safety belt warning light illuminates 1-2 minutes and the warning chime sounds 4-8 seconds. The driver’ s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding.[...]
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If... Then... The driver’ s and front passenger’ s safety belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The Belt-Minder 威 feature will not activate. The driver’ s or front passenger’ s safety belt is not buckled when the ve[...]
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The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... Consider ... “Crashes are rare events” 36700 crashes occur every day . The more we drive, the more we are exposed to “rare” events, even for good drivers. 1i n4o fu sw i l lb e seriously injured in a crash during our[...]
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Page 178
Reasons given... Consider ... “I have an airbag” Airbags offer greater protection when used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likely to DIE. Safety belts help prevent ejection, WE CAN?[...]
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The driver and front passenger Belt-Minder 威 features can be deactivated/activated by performing the following procedure: Before following the procedure, make sure that: • The parking brake is set • The gearshift is in P (Park) • The ignition is off • The driver and front passenger safety belts are unbuckled W ARNING: While the design all[...]
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Page 180
AIRBAG SUPPLEMENT AL RESTRAINT SYSTEM (SRS) The airbag supplemental restraint system (SRS) is designed to work in conjunction with the safety belts to help protect the driver and front outboard passenger from certain upper body injuries. The term “supplemental restraint” means the airbags are intended as a supplement to the safety belts. Airbag[...]
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Page 181
W ARNING: Do not place any object between an occupant and an airbag or near any other airbag covering. The airbag may not inflate properly and might force an object into that person causing severe injury or death. The instrument panel grab handle should never be used for storage. The path of an inflating airbag must be kept clear at all times. W AR[...]
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Page 182
W ARNING: Modifying or adding equipment to the front end of the vehicle (including frame, bumper , front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury . Do not modify the front end of the vehicle. Children and airbags Children must always be properly restrained. Accident statistics [...]
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The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the airbag. Small amo[...]
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• diagnostic module. • the electrical wiring which connects the components. • Front passenger sensing system. Refer to Front passenger sensing system later in this chapter . • “Passenger airbag off” or “pass airbag off” indicator lamp. Refer to Front passenger sensing system later in this chapter . The diagnostic module monitors its[...]
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Page 185
The front passenger sensing system uses a ⬙ passenger airbag off ⬙ or ⬙ pass airbag off ⬙ indicator which will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled. The indicator lamp is located in the center of the instrument panel above the radio. Note: The indicator lamp will illuminate for a short pe[...]
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Page 186
Occupant Pass Airbag Off Indicator Light Passenger Airbag Empty seat Unlit Disabled Small child in child safety seat or booster Lit Disabled Small child with safety belt buckled or unbuckled Lit Disabled Adult Unlit Enabled W ARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating positio[...]
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Page 187
Objects Pass Airbag Off Indicator Light Passenger Airbag Small (i.e. three-ring binder , small purse, bottled water) Unlit Disabled Medium (i.e. heavy briefcase, fully packed luggage) Lit Disabled Empty seat, or small to medium object with safety belt buckled Lit Disabled If you think that the status of the passenger airbag off indicator lamp is in[...]
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Page 188
In case there is a problem with the front passenger sensing system, the airbag readiness lamp in the instrument cluster will stay lit. If the airbag readiness lamp is lit, do the following: The driver and/or adult passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with the seat. If ob[...]
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Page 189
A difficulty with the system is indicated by one or more of the following: • The readiness light (same light for front and side airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on. • A series of five beeps will be heard. The tone pattern will repeat periodically until[...]
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Page 190
How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag T echnical W orking Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side air[...]
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Page 191
W ARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. W ARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer . If the airbag is not replaced, the unrepaired area will increase t[...]
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Page 192
W ARNING: All occupants of the vehicle including the driver should always wear their safety belts even when an airbag SRS and Safety Canopy 威 System is provided. W ARNING: T o reduce risk of injury , do not obstruct or place objects in the deployment path of the inflatable Safety Canopy 威 . How does the Safety Canopy 姞 System work? The design[...]
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Page 193
The Safety Canopy System, in combination with safety belts, can help reduce the risk of severe injuries in the event of a significant side impact collision or rollover event. Children 12 years old and under should always be properly restrained in the second or third row seats. The safety canopy will not interfere with children restrained using a pr[...]
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Page 194
Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to the Airbag readiness section in the Instrument Cluster chapter . Routine maintenance of the airbag is not required. Any difficulty with the system is indicated by one or more of the following:[...]
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Page 195
SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Important child restraint precautions W ARNING: Always make sure your child is secured properly in a device [...]
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Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or younger) Use a child safety seat (sometimes called an infant carrier , convertible seat, or toddler seat). Small children Children who have outgrown or no[...]
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Page 197
Recommendations for attaching child safety restraints for children Restraint T ype Child W eight Use any attachment method as indicated below by “X” LA TCH (lower anchors and top tether anchor) LA TCH (lower anchors only) Safety belt and top tether anchor Safety belt and LA TCH (lower anchors and top tether anchor) Safety belt only Rear facing [...]
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Page 198
W ARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury or death. W ARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a collisio[...]
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Page 199
Follow all the safety restraint and airbag precautions that apply to adult passengers in your vehicle. If the child is the proper height, age, and weight (as specified by your child safety seat or booster manufacturer), fits the restraint and can be restrained properly , then restrain the child in the child safety seat or with the belt-positioning [...]
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position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. When installing a child safety seat with combination lap/shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper [...]
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Page 201
2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together . 3. While holding the shoulder and lap belt portions together , route the tongue through the child seat according to the child seat manufacturer’ s instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the b[...]
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Page 202
5. T o put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode. 7. T ry to pull the belt out of the retractor to make sure the retract[...]
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Page 203
10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. T o check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 cm) of movement for proper installation. Ford recommends checking with a [...]
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Page 204
Y our vehicle has LA TCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LA TCH anchors are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seatback. Follow the child seat manufacturer’ s instructions to properly install a ch[...]
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Page 205
W ARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and/or LA TCH lower anchors, rendering those features potentially unusable. T o avoid risk of injury , occupants should only use seating positions where they are able to be properly re[...]
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Page 206
Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor . T ether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for in[...]
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Page 207
Perform the following steps to attach a child safety seat to the tether anchor: 1. Route the child safety seat tether strap over the back of the seat. Lift the head restraint to its full-up position (refer to Head restraints under Rear seats in this chapter). Route the child safety seat tether strap over the back of the seat, under the head restrai[...]
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Page 208
• 2nd row bench (60/40) • 3rd row Note : The cargo tie-downs at the rear edge of the floor are not tether anchors. 3. Clip the tether strap to the anchor as shown. If the tether strap is clipped incorrectly , the child safety seat may not be retained properly in the event of a collision. 4. T ighten the child safety seat tether strap according [...]
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Page 209
Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt. Children outgrow a typical child seat (e.g., convertible or toddler seat) when they weigh about 40 lb (18 kg) and are around four (4) years of age. Consult your child safety seat owner guide for the weight, height, and age limits s[...]
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Page 210
Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat: • Can the child sit all the way back against the vehicle seat back with knees bent comfortably at the edge of the seat cushion? • Can the child sit without slouching? • Does the lap belt rest low across the hips? • Is the shou[...]
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Page 211
• High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’ s head, a high back booster seat would be a better choice. Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and [...]
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Page 212
If the booster seat slides on the vehicle seat, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’ s instructions. The importance of shoulder belts Using a booster without a shoulder[...]
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Page 213
W ARNING: Failure to inspect and if necessary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision. Seating and Safety Restraints 213 201 1 Flex (471) Owners Guide, 1st Printing USA (fus)[...]
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Page 214
NOTICE TO CROSSOVER VEHICLE OWNERS Crossover vehicles handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Crossover vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under [...]
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Page 215
driving surfaces are relatively level, obstruction-free and otherwise similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive stress which might result in damage which is not covered under your warranty . For A WD vehicles, a spare tire of a different size other t[...]
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Page 216
INFORMA TION ABOUT UNIFORM TIRE QUALITY GRADING T ire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • T readwear 200 T raction AA T emperature A These T ire Quality Grades are determined by standards th[...]
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Page 217
W ARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. T emperature A B C The temperature grades are A (the highest), B and C, representing the tire’ s resistance to the generation of heat and its ability to [...]
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Page 218
Increasing the inflation pressure beyond this pressure will not increase the tire’ s load carrying capability . • kPa: Kilopascal, a metric unit of air pressure. • PSI: Pounds per square inch, a standard unit of air pressure. • Cold inflation pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an [...]
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Page 219
W ARNING: Under -inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increased risk of injury . Under -inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also [...]
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Page 220
Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve [...]
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Page 221
Improper or inadequate vehicle maintenance can cause tires to wear abnormally . Inspect all your tires, including the spare, frequently , and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydropla[...]
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Page 222
U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT T ire Identification Number for safety standard certification[...]
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Page 223
W ARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below . If the beads do not seat at the maximum pressure indicated, re-lubricate and try again. When inflating the tire for mounting pressures up to 20 psi (1.3[...]
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Page 224
• Do not run over curbs or hit the tire against a curb when parking W ARNING: If your vehicle is stuck in snow , mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. W ARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires[...]
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Page 225
• Front-wheel drive (FWD) vehicles (front tires at top of diagram) • Rear -wheel drive (RWD) vehicles/Four -wheel drive (4WD)/All-wheel drive (A WD) vehicles (front tires at top of diagram) Tires, Wheels and Loading 225 201 1 Flex (471) Owners Guide, 1st Printing USA (fus)[...]
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Page 226
Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. Note: Y our vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel[...]
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Page 227
3. 65: Indicates the aspect ratio which gives the tire’ s ratio of height to width. 4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter . 6. 95: Indicates the tire’ s load index. It is an index that rela[...]
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Page 228
8. U.S. DOT T ire Identification Number (TIN): This begins with the letters “DOT” and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For exa[...]
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Page 229
13. Maximum Permissible Inflation Pressure: Indicates the tire manufacturers’ maximum permissible pressure and/or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’ s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label or T ir[...]
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Page 230
Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. T ire Quality Grades do not apply to this type of tire. 1. T: Ind[...]
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Page 231
TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard[...]
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Page 232
The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. W ARNING: The [...]
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Page 233
Understanding your tire pressure monitoring system (TPMS) The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning lamp will turn on if the tire pressure is significantly low . Once the light is illuminated, your tires are under inflated and nee[...]
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Page 234
When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air . It can also warn you in the event the system is no longer capable of functioning as intended. Please refer to the following chart for information concerning your tire pressure monitoring system: L[...]
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Page 235
Low tire pressure warning light Possible cause Customer action required Flashing warning light Spare tire in use Y our temporary spare tire is in use. Repair the damaged road wheel and re-mount it on the vehicle to restore system functionality . For a description of how the system functions under these conditions, refer to When your temporary spare[...]
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Page 236
SNOW TIRES AND CABLES/CHAINS W ARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover , personal injury and dea[...]
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Page 237
V EHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/or trailer , to keep your loaded vehicle weight within its design rating capability , with or without a trailer . Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, [...]
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Page 238
Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the T ire Label on the B-Pillar or the edge of the driver’ s door (vehicles exported outside the US and Canada may not have a T ire Label). Look for “THE COMBINED WEIGHT OF OCCUP ANTS AND CARGO SHOULD NEV[...]
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Page 239
Example only: Cargo W eight – includes all weight added to the Base Curb W eight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. GA W (Gross Axle W eight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. Tires, Wheels and [...]
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Page 240
GA WR (Gross Axle W eight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’ s door . The total load on each axle must never exceed its GA WR. Note: For trailer towing information r[...]
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Page 241
• Example only: W ARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury . Tires, Wheels and Loading 241 201 1 Flex (471) Owners Guide, 1st[...]
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Page 242
GCW (Gross Combined W eight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer . GCWR (Gross Combined W eight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers – that the vehicle can handle without risking damage. (Important: The towing [...]
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Page 243
2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs. 4. The resulting figure equals the available amount of cargo and luggage load capacity . For example, if the “XXX” amount equals 1,400 lbs. and there will be five[...]
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Page 244
1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x 45 kg) = 635 - 198 - 405 = 32 kg. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not ov[...]
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Page 245
Powertrain Maximum GCWR - lb (kg) Maximum T railer W eight - lb (kg) 3.5L FWD Class I 6900 (3131) 2000 (907) 3.5L A WD Class I 7050 (3199) 2000 (907) EcoBoost™ Class I 7072 (3209) 2000 (907) 3.5L FWD Class III 9357 (4245) 4500 (2042)* 3.5L A WD Class III 9521 (4320) 4500 (2042)** EcoBoost™ Class III 9622 (4366) 4500 (2042)** *For towing trailer[...]
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Page 246
Weight-distributing hitch When hooking-up a trailer using a weight-distributing hitch, always use the following procedure: 1. Park the vehicle (without the trailer) on a level surface. 2. Measure the height of the top of the front wheel opening on the fender , this is H1. 3. Attach the trailer to the vehicle without the weight distributing bars con[...]
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Page 247
W ARNING: Do not connect a trailer’ s hydraulic brake system directly to your vehicle’ s brake system. Y our vehicle may not have enough braking power and your chances of having a collision greatly increase. The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. Trailer brake controller connector (if equipped) The tr[...]
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Page 248
Driving while you tow When towing a trailer: • T urn off the speed control. The speed control may shut off automatically when you are towing on long, steep grades. • It is recommended to select the L (Low) or M (Manual) gear position when additional engine braking is needed. In situations such as prolonged downhill driving on steep grades (i.e.[...]
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Page 249
RECREATIONAL T OWING Follow these guidelines for your specific powertrain combination to tow your vehicle for personal travel (such as behind a motor home or a truck). Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. Refer to the Climate Controls chapter for more information. In case[...]
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Page 250
STARTING Positions of the ignition 1. Off— locks the automatic transmission gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off without locking the steering wheel. T o lock the steering wheel, remove the key then turn the steering wheel. 2. Accessory— allows the electrical accessories s[...]
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Page 251
W ARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. W ARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately [...]
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Page 252
• Make sure the gearshift lever is in P (Park). 3. T urn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See W arning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1. T urn the key to 3 (on) without turning the key to [...]
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Page 253
that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. Note: Cranking may be stopped at any time by turning the key to the off position 3. After idling for a few seconds, release the parking brake, apply the brake, shift into gear a[...]
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Page 254
W ARNING: T o reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Prior to using the engine block heater , follow these recommendations for proper and safe operation: • For your safety , use an outdoor extension cord that is product certified by Underwriter’ s Laborat[...]
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Page 255
How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. T o clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Y our factory installed block heater system does not have a thermostat; howeve[...]
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Page 256
Brake assist The brake assist system provides full braking force during panic braking situations. It detects a rapid application of the brake pedal and uses the ABS system to achieve maximum braking pressure. Once a panic brake application is detected, the system will remain activated as long as the brake pedal is pressed or ABS is engaged. The sys[...]
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Page 257
W ARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park). The parking brake is not recommended to stop a moving vehicle. However , if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency . Since the parking brake applies only the rear brakes, the vehicle’ s[...]
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Page 258
W ARNING: V ehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceT rac 威 with RSC 威 system. In addition, installing any stereo loudspeakers may inte[...]
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Page 259
The AdvanceT rac 威 with RSC 威 system includes an AdvanceT rac 威 button located on the center of the instrument panel. The stability control light and the stability control off light in the instrument cluster will illuminate temporarily during start-up as part of a normal system self-check. The stability control light may illuminate (flash) du[...]
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Page 260
If the TCS is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down. In this situation, TCS will use only engine power reduction or transfer to help control the wheels from over -spinning. When the brakes have cooled down, the system will regain all featur[...]
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Page 261
Certain adverse driving maneuvers may activate the RSC 威 system, which include: • Emergency lane-change • T aking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle Switching off traction control If the vehicle is stuck in snow , mud or sand, and seems to lose engine power , switching off the traction control f[...]
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Page 262
AdvanceT rac 威 Features Control switch functions Mode Stability control off light Message center dis- play ESC/ RSC TCS Default at start-up System Ini- tialization T urns on during bulb check Nothing Dis- played En- abled En- abled Control switch pressed once momentarily T raction control OFF On TRACTION CONTROL OFF En- abled Dis- abled Control s[...]
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Page 263
During trailer sway control events, the stability control light in the instrument cluster will flash momentarily . The cluster message center will also display TRAILER SW A Y REDUCE SPEED . In some cases when trailer sway is detected, the vehicle speed is too high and may be at or above a speed at which trailer sway will grow continuously . This ma[...]
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Page 264
W ARNING: The EPS system has diagnostics checks that continuously monitor the EPS system to ensure proper operation of the electronic system. When an electronic error is detected, the message POWER STEERING ASSIST F AUL T will be displayed in the message center . If this happens, stop the vehicle in a safe place, and turn off the engine. After at l[...]
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Page 265
If the steering wanders or pulls equipped with either EPS or hydraulic steering system, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pul[...]
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Page 266
4. Locate the brake shift interlock lever on the passenger side of the shifter assembly . 5. Apply the brake pedal. Using a screwdriver (or similar tool), press and hold the brake shift interlock lever while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position. 6. Install the trim panel (2) and chrome ring (1) [...]
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Page 267
Understanding the gearshift positions of the 6–speed automatic transmission with transmission control switch (if equipped) Y our vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating. When you take your foot off the accelerator pedal and the vehicle begins to slow down, the torque converter clutch[...]
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Page 268
The automatic transmission shift strategy has the ability to detect hilly terrain or mountainous areas and will provide a limited amount of grade assist features automatically . Refer to D (Drive) with Grade Assist or SelectShift for more information. D (Drive) with Grade Assist Pressing the transmission control switch on the side of the gearshift [...]
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Page 269
• W ill downshift to the lowest available gear for the current vehicle speed; allows for first gear when vehicle reaches slower speeds. Understanding the gearshift positions of the 6–speed with SelectShift Automatic™ transmission (SST) (if equipped) Y our vehicle has been designed to improve fuel economy by reducing fuel usage while coasting [...]
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Page 270
D (Drive) The normal driving position for the best fuel economy . T ransmission operates in gears one through six. M (Manual) SelectShift Automatic™ T ransmission (SST) with Grade Assist Initially , moving the lever to M (Manual) activates grade assist and cancels overdrive. Grade assist: • Provides additional grade (engine) braking for downhil[...]
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Understanding your SelectShift Automatic™ Transmission (SST) (if equipped) This vehicle may be equipped with a SelectShift Automatic™ transmission (SST) gearshift lever . SST is an automatic transmission with the ability for the driver to change gears up or down (without a clutch) as desired. By moving the gearshift lever from drive position D [...]
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Recommended shift speeds Upshift according to the following chart: Upshifts when accelerating (recommended for best fuel economy) Shift from: 1 - 2 15 mph (24 km/h) 2 - 3 25 mph (40 km/h) 3 - 4 40 mph (64 km/h) 4 - 5 45 mph (72 km/h) 5 - 6 50 mph (80 km/h) The message center display in the instrument cluster will show the current selected gear you [...]
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W ARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground. W ARNING: Certain add-on devices such as large[...]
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Page 274
Keep the RSS sensors (located on the rear bumper/fascia) free from snow , ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered cau[...]
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• (1) Rear bumper • (2) Red zone • (3) Y ellow zone • (4) Green zone • (5) Center line of vehicle Always use caution while backing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away . Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use[...]
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Page 276
W ARNING: Objects that are close to either corner of the bumper or under the bumper , might not be seen on the screen due to the limited coverage of the camera system. W ARNING: Backup as slow as possible since higher speeds might limit your reaction time to stop the vehicle. W ARNING: Do not use the camera system with the liftgate open. If the bac[...]
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Page 277
Conditions in which the system may not work: • Something passes between the front bumper and the space such as a pedestrian or cyclist • The edge of the neighboring parked vehicle is high from the ground such as a bus, tow truck or flat bed truck Automatic search for parking space T o start, press the AP A control switch (on the console in fron[...]
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Page 278
Automatic steering into parking space Automatic steering is activated when you stop the vehicle, remove your hands from the steering wheel and select the R (Reverse) gear . Be sure the steering wheel motion is not obstructed by any objects. The vehicle will steer itself from this point on as you follow the instructions in the message center to safe[...]
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Page 279
AP A finished When active park assist has completed the automated steering, the message center displays ACTIVE P ARK FINISHED followed by a chime. The driver is responsible to assess and correct as necessary the final parking position and put the vehicle in P (Park). The system can also be deactivated at any time by the following: • Pressing the [...]
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Page 280
T roubleshooting Why isn’ t APA searching for a parking space? • Y ou may have deactivated the AdvanceT rac 威 system. • One of the doors (except the driver’ s door) may not be securely closed. Why doesn’ t APA of fer a particular parking space? • Something may be contacting the front bumper or side sensors. Clear any material stuck to[...]
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• One of the parked vehicles has a high altitude attachment (i.e. salt sprayer , snow plow , moving truck high bed, etc.) High altitude attachments may not be detected by the system. • The parking space length or parked objects position have changed after the vehicle has passed the parking space. • The temperature around your vehicle changes [...]
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Page 282
Note: The A WD OFF message may also be displayed in the message center if the A WD system has overheated and defaulted to front-wheel drive. This condition may occur if the vehicle was operated in extreme conditions with excessive wheel slip, such as deep sand. T o resume normal A WD function as soon as possible, stop the vehicle in a safe location[...]
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sudden return to the pavement which could cause the vehicle to slide sideways out of control or rollover . Remember , your safety and the safety of others should be your primary concern. If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, i[...]
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Page 284
• In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements. • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs.[...]
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Page 285
If the engine, transmission, A WD system components or axles are submerged in water , their fluids should be checked and changed, if necessary . Driving through deep water may damage the engine or transmission. If the front or rear axle is submerged in water , the axle lubricant and PTU (Power T ransfer Unit) lubricant should be checked and changed[...]
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Page 286
Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear . When descending a steep hill, avoid sudden hard braking as you could lose control. The front wheels have to be turning in order to [...]
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Page 287
Maintenance and modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability . For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift ki[...]
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Page 288
ROADSIDE ASSISTANCE Getting roadside assistance T o fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New V ehicle Limited W arranty . The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside[...]
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Canadian customers refer to your W arranty Guide or visit our website at www .ford.ca for information on: Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card [...]
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Page 290
Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. T urn the ignition switch to the off position. 2. T urn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try to restart and may take one additional attempt. W ARNING: Fai[...]
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Page 291
Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey — — — 3A Violet Violet — — — 4A Pink Pink — — — 5A T an T an — — — 7.5A Brown Brown — — — 10A Red Red — — — 15A Blue Blue — — — 20A Y ellow Y ellow Y ellow Blu[...]
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Page 292
Passenger compartment fuse panel The fuse panel is located under the instrument panel to the left of the steering wheel. The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 30A Driver smart window motor 2 15A T railer tow (TT) stop/turn lamps 3 15A Not used (spare) 4 30A DC/AC inverter 5 10A Keypad illumination,[...]
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Page 293
Fuse/Relay Location Fuse Amp Rating Protected Circuits 9 15A Interior lights, Cargo lamps 10 15A Backlighting, Puddle lamps 11 10A All wheel drive (A WD) 12 7.5A Not used (spare) 13 5A Keypad, Mirror switch, Memory module, DSM logic, Adjustable pedals 14 10A Power liftgate module, Center information display , SYNC 威 , Global positioning system (G[...]
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Fuse/Relay Location Fuse Amp Rating Protected Circuits 32 10A Restraint control module 33 10A TT battery charge relay coil 34 5A Roll stability control, Refrigerator relay coil, Electric power assist steering 35 10A Steering angle sensor , Reverse sensing system, Active park assist, Heated seat, A WD, DC/AC inverter , Rearview camera 36 5A Passive [...]
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W ARNING: Always disconnect the battery before servicing high current fuses. W ARNING: T o reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Sp[...]
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Page 296
Fuse/Relay Location Fuse Amp Rating Protected Circuits 7 30A* Amplifier 8 — Not used 9 40A* Anti-lock brake system (ABS) pump 10 30A* Starter relay 11 30A* Powertrain control module (PCM) relay 12 20A* ABS valve 13 20A** Left high intensity discharge (HID) headlamp 14 10A** Brake on/off (BOO) switch 15 25A** Rear wiper 16 20A** Right HID headlamp[...]
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Page 297
Fuse/Relay Location Fuse Amp Rating Protected Circuits 33 30A* 3rd row power seats 34 30A* Power liftgate 35 40A* Front A/C blower 36 10A** Backup lamps 37 10A** PCM run/start 38 10A** TT backup lamps 39 Diode Fuel diode 40 Diode One touch integrated start diode 41 G8V A relay TT park lamp 42 G8V A relay TT stop/turn lamp (left) 43 G8V A relay TT s[...]
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Fuse/Relay Location Fuse Amp Rating Protected Circuits 64 HC micro relay PCM 65 G8V A relay A/C clutch 66 G8V A relay Fuel pump * Cartridge Fuses ** Mini Fuses CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily . Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe pla[...]
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Page 299
If you have a dissimilar spare tire/wheel, then it is intended for temporary use only . This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should[...]
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Page 300
• Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare tire/wheel The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • W inter weather [...]
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Page 301
1. Remove the carpeted floor panel located in the rear of the vehicle, remove the wing nut that secures the spare tire by turning it counterclockwise. 2. Lift and remove the spare tire from the trunk. 3. Remove the second wing nut that secures the jack retention bracket by turning it counterclockwise, remove the jack kit from the vehicle. 4. Remove[...]
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Page 302
1. Block the diagonally opposite wheel. 2. Remove wheel cover (if equipped) with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 3. Put the jack in the jack notch next to the tire you are changing. T urn the jack handle clockwise until the wheel is comp[...]
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7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8. Install the wheel cover (if equipped). Stowing the tire and jack 1. Fully collapse the jack, fold the lug wrench socket into the handle and place the jack and wrench[...]
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4. Insert the straight end of the jack retention bracket through the eyelet of the angled bracket and swing the retention bracket over the jack. W ith the jack in place, place the looped end of the retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut. If you are stowing the flat tire, remove the L-shap[...]
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Page 305
T EMPORARY MOBILITY KIT (IF EQUIPPED) Y our vehicle may be equipped with a temporary mobility kit (located under the driver’ s seat). T o remove the temporary mobility kit, move the driver’ s seat fully forward and undo the V elcro 威 strap that attaches it to the rear of the seat frame. T o replace the temporary mobility kit, open the V elcro[...]
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1. Air compressor (inside) 2. Diverter knob 3. On/Off button 4. Air pressure gauge 5. Deflation button 6. Sealant bottle/canister 7. Sealant filling clear tube 8. Sealant tube — tire valve connector 9. Y ellow cap tool 10. Air compressor hose 11. Air hose — tire valve connector 12. Accessory power plug 13. Casing/housing General information W A[...]
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• Read the information in the T ips for use of the temporary mobility kit section to ensure safe operation of the temporary mobility kit and your vehicle. Tips for use of the temporary mobility kit Read the following list of tips to ensure safe operation of the temporary mobility kit: • Before operating the temporary mobility kit, make sure you[...]
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Page 308
• Operating the temporary mobility kit could cause an electrical disturbance in radio and DVD player operation. What to do when a tire is punctured A tire puncture within the tire’ s tread area can be repaired in two stages with the temporary mobility kit: • In the first stage, the tire will be reinflated with a sealing compound and air . Aft[...]
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4. Plug the power cable into the 12V power point in the vehicle. 5. Remove the warning sticker found on the canister and place it on the top of the instrument panel or the center of the dash. 6. Start the engine (only if the vehicle is outdoors or in a well-ventilated area) . 7. T urn dial (1) counterclockwise to the sealant position. T urn on the [...]
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Page 310
Note: When the sealing compound is first added into the tire, the air pressure gauge reading on the compressor unit may indicate a higher value; this is normal and should be no reason for concern. The pressure will drop after about 30 seconds of operation. The tire pressure has to be checked with the compressor in the OFF position to get the correc[...]
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3. T urn the dial clockwise to the air position. T urn on the kit by pressing the on/off button. 4. Adjust the tire to the recommended inflation pressure from the tire label located on the driver’ s door or door jamb area. Pressing the deflation button near the sealant canister removes air from the tire. Note: The tire pressure has to be checked [...]
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Removal of the sealant canister from the temporary mobility kit 1. Unwrap the clear tube from the compressor housing. 2. Press the button located on the temporary mobility kit compressor housing below the canister while pulling up on the sealant canister . Installation of the sealant canister to the temporary mobility kit 1. Align the sealant canis[...]
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2. Once aligned, seat the sealant canister by lightly pushing down until you hear an audible click. 3. W rap the clear tube around the compressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister , consult your Ford Motor Company authorized dealer for assistance. Be sure to check the sealant [...]
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Page 314
Bolt size Wheel lug nut torque* ft-lb N • m 1/2-20 UNF 100 135 * T orque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. W ARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the[...]
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Page 315
W ARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the Easy Fuel™ system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, all of which could result in serious personal injury . JUMP STARTING W ARNING: The gases around the battery can exp[...]
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Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery . 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery . 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery . 3. Conn[...]
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Page 317
Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery . 1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’ s [...]
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WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or , if you are a member of a roadside assistance program, your roadside assistance service provider . It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not a[...]
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If the vehicle is towed by other means or incorrectly , vehicle damage may occur . Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. Emergency towing In case of a roadside emergency with a disabled vehicle ([...]
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GETTING THE SERVICES YOU NEED W arranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer . While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certai[...]
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In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P .O. Box 2000 Oakville, Ontario L6J 5E4 T elephone 1-800-565-3673 (FORD) Online www .ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P .O. Box 2000 Oakville, Ontario L6J 5E4 T elephone 1-800-[...]
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Page 322
In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss W arranty Act, or to the extent allowed by state law , before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights[...]
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procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the c[...]
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Page 324
The CAMV AP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMV AP program, impartial third-party arbitrators conduct h[...]
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Page 325
If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer . If the authorized dealer cannot help you, contact: Ford International Business Development Inc. Customer Assistance Center P .O. Box 11957 Caparra Heights Station San Juan, Puerto Rico 00922-1957 T elephone: (800) 841-FORD (367[...]
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(Items in this catalog may be purchased by credit card, check or money order .) Obtaining a French Owner ’ s Guide French Owner’ s Guides can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your v[...]
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W ASHING THE EXTERIOR W ash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft 威 Detail W ash (ZC-3-A), which is available from your authorized dealer . • Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. • [...]
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W AXING • W ash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the [...]
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• Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. • Spray Motorcraft 威 Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft 威 Engine Shampoo (CXC-66-A). • Never wash or rinse the engine while it is hot or running[...]
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3.5L V6 EcoBoost™ engine PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer . • For routine cleaning, use Motorcraft 威 Detail W ash (ZC-3-A). • If tar or grease spots are present, use Motorcraft 威 Bug and T ar Remover (ZC-42). WINDOWS AND WIPER B[...]
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• The wiper blades can be cleaned with isopropyl (rubbing) alcohol or Motorcraft 威 Premium W indshield W asher Concentrate (ZC-32-A) in the U.S., or Premium Quality W indshield W asher Fluid [CXC-37-(A, B, D, or F)] in Canada, available from your authorized dealer . This washer fluid contains special solution in addition to alcohol which helps [...]
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W ARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. If a staining liquid like coffee/juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. W ipe up spilled liquid using a clean, white, cotton cloth. 2[...]
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Page 333
W ARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance of the side airbag in a collision. LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH 姞 EDITION) For King Ranch 威 leather seats, refer to a separate section[...]
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• T est any cleaner or stain remover on an inconspicuous part of the leather as cleaners may darken the leather . • Do not spill coffee, ketchup, mustard, orange juice or oil-based products on the leather as they may permanently stain the leather . • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for [...]
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Page 335
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Y our Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Eac[...]
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SERVICE RECOMMENDATIONS T o help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy . If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your W arranty Guide to find out which parts and services are covered. Use only r[...]
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Page 337
OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. Maintenance and Specifications 337 201 1 Flex (471) Owners Guide, 1st [...]
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1. Power steering fluid reservoir 2. Engine coolant reservoir 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap 10. W indshield washer fluid reservoir Maintenance[...]
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3.5L V6 EcoBoost™ engine 1. Engine coolant reservoir 2. Brake fluid reservoir 3. Battery 4. Power distribution box 5. Air filter assembly 6. Automatic transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. W indshield washer fluid reservoir Maintenance and Specifications 339 201 1 Flex (471) Owners Guide, 1st[...]
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Engine shield Some vehicles may be equipped with an aero-shield under the engine. This shield needs to be removed for service, including oil and filter changes. It is secured with four quick release fasteners. WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low . In very cold weather , do not fill the reservoir completely . [...]
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CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle. T urn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2. Attach the new wiper to the wiper arm and press it into place until a click is heard. Replace wiper blades at[...]
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3. The wiper arm has a snap retention feature to receive a cross pin from the wiper blade structure. Grip tightly and press on the arm/blade joint from beneath and separate the blade from the arm. A void rotating the wiper blade structure and trapping your left hand between the arm and blade. 4. Attach the new wiper to the wiper arm and press it in[...]
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• If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter . • Do not overfill the engine with oil. Oil level[...]
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Engine oil and filter recommendations 3.5L V6 engine Look for this certification trademark. Use SAE 5W -20 engine oil Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the I[...]
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3.5L V6 EcoBoost™ engine Look for this certification trademark. Use SAE 5W -30 engine oil Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubrica[...]
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BATTERY Y our vehicle is equipped with a Motorcraft 威 maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer , trouble-free operation, keep the top of the battery clean and dry .[...]
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W ARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. A void contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medi[...]
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• Always dispose of automotive batteries in a responsible manner . Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in[...]
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Page 349
When the engine is cold, check the level of the engine coolant in the reservoir . • The engine coolant should be at the FULL COLD level, or within the COLD FILL or MIN / MAX range as listed on the engine coolant reservoir (depending upon application). • Refer to scheduled maintenance information for service interval schedules. If the engine coo[...]
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• DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. DO NOT MIX recycled coolant and new (unused) coolant together in the vehicle. Mixing of engine coolants may harm your engine’ s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the wa[...]
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Page 351
3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, to within the COLD FILL RANGE or the FULL COLD level on the reservoir . If you removed the radiator cap in an over[...]
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Page 352
Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): • It may be necessary to increase the coolant concentration above 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentration of 60% will provide freeze point protection down to -62°F [-52°C]. Increased engine coolant concentrat[...]
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Page 353
Y ou may notice a reduction in the vehicle’ s speed caused by reduced engine power . Y our vehicle has been designed to enter this mode if certain high temperature/high load conditions take place in order to manage the engine’ s fluid temperatures. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperat[...]
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What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. How fail-safe cooling works If the engine begins to overheat: • The[...]
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Page 355
W ARNING: Fail-safe mode is for use during emergencies only . Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power , will not be able to maintain high-speed operation, and may completely shut down withou[...]
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Page 356
Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before refueling your vehicle. • Always turn off the vehicle before refueling. • Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injur[...]
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Refueling W ARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. T o help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • T urn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; • Keep sparks, flames and smoking mater[...]
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Page 358
4. After you are done pumping fuel, slowly remove the fuel filler nozzle—allow about five seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle. Note: A fuel spillage concern may occur if overfilling the fuel tank. Do not overfill the tank to th[...]
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Page 359
Choosing the right fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded fuel or any other fuel. The use of leaded fuel is prohibited by law and could damage your vehicle. Y our vehicle was not designed to use fuel or fuel additives with metallic compounds, includ[...]
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tank if you continue to use high quality fuel of the recommended octane rating. These products have not been approved for your engine and could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty . Many of the world’ s automakers approved the W orld-W ide[...]
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Page 361
W ARNING: Do not try to pry open or push open the Easy Fuel™ system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. When filling the vehicle’ s fuel tank from a portable fuel container , use the funnel included with the vehicle. 1. After lifting the carpeted floor panel, locate the white p[...]
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Page 362
ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Y our best source of information about actual fuel economy is you, the driver . Y ou must gather information as accurately and consistently as possible. Fuel expense, frequency of fill-ups or fuel gauge readings are NOT accurate as a measure of fuel economy . W e do not recommend taking fuel econ[...]
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Page 363
2. Each time you fill the tank, record the amount of fuel added (in gallons or liters). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy: C[...]
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Page 364
• W arming up a vehicle on cold mornings is not required and may reduce fuel economy . • Resting your foot on the brake pedal while driving may reduce fuel economy . • Combine errands and minimize stop-and-go driving. Maintenance • Keep tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of ali[...]
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Page 365
EMISSION CONTROL SYSTEM Y our vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. T o make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. [...]
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Page 366
Do not make any unauthorized changes to your vehicle or engine. By law , vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’ s emission system[...]
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Page 367
Readiness for Inspection/Maintenance (I/M) testing Some state/provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. Y our vehicle may not pass the I/M test if the service engine [...]
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Page 368
POWER STEERING FLUID (EXCEPT ECOBOOST™ ENGINE) Refer to scheduled maintenance information. 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2. While the engine idles, turn the steering wheel left and right s[...]
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Page 369
T RANSMISSION FLUID Checking automatic transmission fluid Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Y our transmission does not consume fluid. However , the fluid level should be checked if the transmission is not working properly , i.e., if the transmission slips or shifts slowly or if yo[...]
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Page 370
B. Clean the area around the clamp that connects the air filter assembly to the rubber hose (1). C. Remove the bolt cover (if equipped). D. Remove two bolts that attach the air filter assembly to the front of the vehicle (2). E. Loosen the clamp holding the air filter assembly to the rubber hose (1). F . Remove the harness retaining clip by pulling[...]
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Page 371
H. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose. I. T ighten the clamp (1). J. The transmission fluid level indicator can now be accessed. W ARNING: Do not run engine with the air filter disconnected. Start the engine and continue with Step 6. 6. Install the dipstick making sure it is fully seated in[...]
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Page 372
The transmission fluid level should be targeted within the cross-hatch area if at normal operating temperature 180°F-200°F (82°C-93°C). High fluid level If the fluid level is above the MAX range of the dipstick, remove fluid to reach the hashmark level. Note: Fluid level above the MAX level may cause shift and/or engagement concerns and/or poss[...]
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Page 373
For vehicles equipped with the EcoBoost engine, reinstall the air filter assembly . After the fluid level has been checked and adjusted as necessary , do the following: A. Shut the engine off. B. Loosen the clamp holding the air filter assembly to the rubber hose. C. Rotate the air filter assembly 90 degrees clockwise without disconnecting the sens[...]
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Page 374
Changing the air filter element 3.5L V6 engine 3.5L V6 EcoBoost engine 1. Release the clamps that secure the air filter housing cover . 2. Carefully separate the two halves of the air filter housing. 3. Remove the air filter element from the air filter housing. 4. W ipe the air filter housing and cover clean to remove any dirt or debris and to ensu[...]
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Page 375
6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not [...]
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Page 376
• Cover interior trim to prevent fading. • Keep all rubber parts free from oil and solvents. Engine • The engine oil and filter should be changed prior to storage, as used engine oil contain contaminates that may cause engine damage. • Start the engine every 15 days. Run at fast idle until it reaches normal operating temperature. • W ith [...]
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Page 377
Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle are covered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricate working parts and prevent corrosion. Removing vehicle from storage When your vehicle is ready to come out of storage, do the following: • W ash your vehicle to[...]
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Page 378
MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES Items Capacity Ford Part Name or equivalent Ford Part Number / Ford Specification Brake fluid Between MAX and MIN on reservoir Motorcraft 威 High Performance DOT 3 Motor V ehicle Brake Fluid PM-1-C / WSS-M6C62-A or WSS-M6C65-A1 Door latch, hood latch, auxiliary hood latch, seat tracks, trunk and li[...]
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Page 379
Items Capacity Ford Part Name or equivalent Ford Part Number / Ford Specification Engine oil (3.5L V6 engine) 5.5 quarts (5.2L) • Motorcraft 威 SAE 5W -20 Premium Synthetic Blend Motor Oil (US) • Motorcraft 威 SAE 5W -20 Full Synthetic Motor Oil (US) • Motorcraft 威 SAE 5W -20 Super Premium Motor Oil (Canada) • Motorcraft 威 SAE 5W20 Sy[...]
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Page 380
Items Capacity Ford Part Name or equivalent Ford Part Number / Ford Specification Engine coolant (with rear heater) 13.2 quarts (12.5L) (3.5L engine) 6 • Motorcraft 威 Specialty Green Engine Coolant 3 • VC-10-A2 (US) • CVC-10-A (Canada) / WSS-M97B55-A Power steering fluid (except EcoBoost engine) Between MAX and MIN on reservoir Motorcraft ?[...]
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Page 381
ENGINE DATA Engine 3.5L V6 engine 3.5L V6 EcoBoost™ engine Cubic inches 214 214 Fuel See Octane recommendations earlier in this chapter . See Octane recommendations earlier in this chapter . Firing order 1–4–2–5–3–6 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) 0.033–0.037 inch (.84– .94 mm) Ignition syste[...]
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Page 382
3.5L V6 EcoBoost engine IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway T raffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is[...]
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Page 383
V ehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number . The V ehicle Identification Number (VIN) contains the following information: 1. W orld manufacturer identifier 2. Brake system / Gross [...]
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Page 384
T RANSMISSION CODE DESIGNATIONS Y ou can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6F50 6–Speed Automatic T ransmission J 6F55 6–Speed Automatic T ransmission (with EcoBoost) G Maintenance and Specifications 384 201 1 Flex (471) [...]
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Page 385
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer . These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehic[...]
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Page 386
• T railer hitches, wiring harnesses and accessories • Cargo organization and management Peace of mind • Remote start • V ehicle tracking and recovery* • Back up camera* • Protective seat covers* • W indshield wiper shaker* • Locking fuel plug for capless fuel systems • Bumper and hitch mounted parking sensors* *Ford Licensed Acce[...]
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Page 387
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP . It is the only extended service plan backed by Ford Motor Company , and provides “peace of mind” protection beyond the New V ehicle Limited W arranty coverage. Up to 500+ Covered V ehicle Compo[...]
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Page 388
Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. W ith Ford ESP , you minimize your risk for unexpected repair bills and rising repair costs. A void the rising cost of properly maintaining your vehicle! Ford ESP also offers a Premium Maintenance P[...]
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Page 389
Ford Extended Service Plan 389 201 1 Flex (471) Owners Guide, 1st Printing USA (fus)[...]
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Page 390
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) Y ou can get more protection for your vehicle by purchasing a Ford Extended Service Plan (ESP). Ford ESP is the only service contract backed by Ford Motor Company . Depending on the plan you purchase, Ford ESP provides benefits such as: • Rental reimbursement • Coverage for certain maintenance and w[...]
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Page 391
GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? This guide describes the scheduled maintenance required for your vehicle. Carefully following this schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may also help to increase the value of your vehicle when you sell or trade it. It is y[...]
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Page 392
Y our vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer develops these systems using different specifications and performance features. That’ s why it’ s important to rely upon your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommen[...]
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Page 393
Get the most from your service and maintenance visits There are a lot of reasons why visiting your Ford or Lincoln Mercury dealership for all your service needs is a great way to help keep your vehicle running great. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient. How’ s that for q[...]
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Page 394
Multi-point inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly . This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your ve[...]
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Page 395
Be sure to ask your Ford or Lincoln Mercury dealership service advisor or technician about the multi-point vehicle inspection. It’ s a comprehensive way to perform a thorough inspection of your vehicle. It’ s your checklist that gives you immediate feedback on the overall condition of your vehicle. Y ou’ll know what’ s been checked, what’[...]
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Page 396
Scheduled Maintenance Guide 396 201 1 Flex (471) Owners Guide, 1st Printing USA (fus)[...]
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Page 397
NORMAL SCHEDULED MAINTENANCE AND LOG For your convenience, your vehicle is equipped with a message center which determines the proper oil change service interval. Y ou should perform the engine oil change as indicated by the instrument cluster message center . The message center will display ENGINE OIL CHANGE SOON or OIL CHANGE REQUIRED to indicate[...]
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Page 398
Oil Change Service Interval* 1 2 3 456789 1 0 Change engine oil and filter • ••••••••• Rotate tires, inspect tire wear and measure tread depth • ••••••••• Inspect wheels and related components for abnormal noise, wear , looseness or drag • ••••••••• Perform multi-point inspection (recommen[...]
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Page 399
Oil Change Service Interval* 11 12 13 14 15 Change engine oil and filter •• • • • Rotate tires, inspect tire wear and measure tread depth •• • • • Inspect wheels and related components for abnormal noise, wear , looseness or drag •• • • • Perform multi-point inspection (recommended) •• • • • Inspect automatic[...]
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Page 400
Perform the services noted in the following table at the specified time/mileage (km) period either within 3,000 miles (5,000 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform [...]
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Page 401
Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H [...]
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Page 402
D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : [...]
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Page 403
D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : [...]
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Page 404
SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below , you will need to have some items maintained more frequently . If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance[...]
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Page 405
Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery , taxi, patrol car or livery As required – Change engine oil and replace oil filter as indicated by message center and perform ser vices as listed in the Normal Scheduled Maintenance chart (except Fiesta). Inspect frequently , service as requi[...]
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Page 406
Operating in dusty conditions such as unpaved or dusty roads Inspect frequently , service as required – Replace cabin air filter (if equipped). – Replace engine air filter . Every 5,000 miles (8,000 km) – Rotate tires, inspect tires for wear and measure tread depth. – Inspect the wheels and related components for abnormal noise, wear , loos[...]
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Page 407
Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : [...]
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Page 408
D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : [...]
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Page 409
EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. They are listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-design axles are lubricated for life. These lubricants are not to be checked or changed unless a lea[...]
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Page 410
COOLANT CHANGE RECORD Engine coolant ❑ 6 years or 100,000 miles (160,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 50,000 miles (80,000 km). Scheduled Maintenance Guide 410 201 1 Flex (471) Owners Guide, 1st Printing USA (fus)[...]
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Page 411
Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE :M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H[...]
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Page 412
A Accessory delay ........................ 102 Active Park Assist .....................276 AdvanceT rac .............................. 257 Air cleaner filter ....... 373–374, 377 Air conditioning ..............68, 71, 74 manual heating and air conditioning system ................. 68 Airbag supplemental restraint system ........................ 1[...]
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Page 413
in rear seat .............................. 199 LA TCH ..................................... 203 recommendations ................... 197 tether anchorage hardware ... 206 Child safety seats - booster seats ........................................... 209 Cleaning your vehicle engine compartment ..............328 instrument panel ....................[...]
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Page 414
cleaning ................................... 328 coolant ..................................... 348 fail-safe cooling ....................... 354 idle speed control ................... 346 lubrication specifications ....... 378 refill capacities ........................ 378 service points .................. 338–339 Engine block heater ............[...]
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Page 415
Illuminated visor mirror ............. 93 Infant seats (see Safety seats) ..................... 199 Inspection/maintenance (I/M) testing ........................................ 367 Instrument panel cleaning ................................... 331 cluster ........................................ 12 lighting up panel and interior ...................[...]
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Page 416
P Parental MyKey programming ............................. 119 Park Assist ................................ 276 Parking brake ............................256 Parts (see Motorcraft 威 parts) ........... 377 Passenger Occupant Classification Sensor ................. 167 Power adjustable foot pedals ...103 Power distribution box (see Fuses) .........[...]
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Page 417
Scheduled Maintenance Guide Normal Scheduled Maintenance and Log ............. 397 What Maintenance Schedule Should Y ou Follow? ................ 393 Seats .......................................... 143 child safety seats .................... 199 cleaning ................................... 333 climate control .......................... 74 easy acc[...]
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Page 418
fluid, checking and adding (automatic) ............................. 369 T urn signal .................................. 85 U Universal garage door opener ..108 USB port ......................................39 V V ehicle Identification Number (VIN) .......................................... 383 V ehicle loading ..........................237 V enti[...]