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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of GarrettCom 14E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GarrettCom 14E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of GarrettCom 14E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of GarrettCom 14E should contain:
- informations concerning technical data of GarrettCom 14E
- name of the manufacturer and a year of construction of the GarrettCom 14E item
- rules of operation, control and maintenance of the GarrettCom 14E item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GarrettCom 14E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GarrettCom 14E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GarrettCom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GarrettCom 14E.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the GarrettCom 14E item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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ww w Gar r ettC om com .. ww w Gar r ettC om com .. Corporate Headquarters GarrettCom, Inc. 213 Hammond Ave. Fremont, CA 94539 Phone (510) 438-9071 Fax (510) 438-9072 Website: http://www.GarrettCom.com email support@garrettcom.c om Magnum 14E Fast Ethernet Media Converters (Including SC, ST and MTRJ ports, full/h alf duplex, mm and sgl. m ode , sta[...]
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Magnum14E Media Converters Installation and User Guide(10/02) i ww w Gar r ettC om com .. Magnum 14E Media Converters Installation and User Guide Part #: 84-00065 Rev E Trademarks Ethernet is a trademark of Xerox Corporation NEBS is a trademark of Telcordia Technologies UL is a registered trademark of Underwriters Laboratories GarrettCom, Magnu[...]
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Magnum14E Media Converters Installation and User Guide(10/02) ii ww w Gar r ettC om com .. Important: The Magnum 14E Media Converters contains no user serviceable parts. Attempted service by unauthori zed personnel shall render all warranties null and void. If problems are experienced with Magnum 14E Media Converters, consult Section 5, Tr oublesho[...]
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Magnum14E Media Converters Installation and User Guide(10/02) iii ww w Gar r ettC om com .. Contacting GarrettCom, Inc Please use the mailing address, phone and fa x numbers and email address listed below: GarrettCom, Inc. 478 23 Westinghouse Dri ve Fremont, CA 94539 Phone (510) 438-9071 Fax (510) 438-9072 Website: http://www.GarrettCom.com email s[...]
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Magnum14E Media Converters Installation and User Guide(10/02) iv ww w Gar r ettC om com .. Federal Communications Commission Radio Frequency In terference Statement This equipment generates, uses and can radiate frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer's instructions, may cause[...]
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Magnum14E Media Converters Installation and User Guide(10/02) v ww w Gar r ettC om com .. TABLE OF CONTENTS Page 1.0 SPECIFICATIONS.................................................................................... 1 1.1. Technical Specifications................................................................................ 1 1.2 Ordering In form[...]
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Magnum14E Media Converters Installation and User Guide(10/02) vi ww w Gar r ettC om com .. TABLE OF CONTEN TS (CONTINU ED) ...................................... Page 3.4.4 Collision Domain (PDV Calcul ations) ........................................... 32 3.5 Connecting Fast Ethernet Media ..........................................................[...]
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Magnum14E Media Converters Installation and User Guide(10/02) vii ww w Gar r ettC om com .. Revisions Rev E 10/02 : Link-Pass-through feature updat ed in this revision. Rev D 09/01 : MC14-TR+PS9 and MC 14-TR+PS9X2, 19” Rack-mount with Power Supply added in this revi sion. Rev C 04/01 : Change the company nam e to GarrettCom, Inc. (Form erly it wa[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 1 ww w Gar r ettC om com .. 1.0 SPECIFICATIONS 1.1. Technical Specifications Performance: Data Rate: 100 Mb/s Half- or Full-Duplex transparent, F/H auto-negotiation supported 200ns (20 bit-times) Path Delay Va lue (PDV) for conversion delay Network Standards: Fast Ethernet IEEE 802.3u: [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 2 ww w Gar r ettC om com .. Maximum Standard Fast Eth ernet Segment Lengths: 100BASE-TX (twisted pair): 100 m (328 ft) 100BASE-FX Fiber optic, half-duplex: (multi-mode) 412 m (1350 ft) 100BASE-FX Fiber optic, full duplex: (multi-mode) 2.0 km (6,562 ft) 100BASE-FX Fiber optic, half-dupl [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 3 ww w Gar r ettC om com .. Connectors: RJ-45 Port : 8-Pin female, with “cross-over” up-link switch Note : The AN/reg manual switch is for us er-selected auto-negotiation support, or for regular operation. See Section 4.4 Fiber, multi-mode (up to 2Km) : SC-type (snap-in): Fiber opti[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 4 ww w Gar r ettC om com .. Packaging: Enclosure: High strength sheet metal. Dimensions: 3.5 in H x 3.0 in W x 1. 0 in D (8.9 cm x 7.6 cm x 2.5 cm) **Power Supply: 2.0 in x 2.0 in x 1. 5 in (5.1 cm x 5.1 cm x 3.8 cm) Weight: 4.6 oz. (130 gr); Power Supply 1.0 lb (455 gr) LED Indicators [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 5 ww w Gar r ettC om com .. LINK, Copper port Steady ON when the attached cable segments are operational at their respective other ends RX/ACT Activity, blinking indicates port is receiving Agency Approvals: UL Listed (UL 1950), cUL , CE Certified Emissions: Meets FCC Part 15 Class B, c[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 6 ww w Gar r ettC om com .. 1.2 Ordering Information GarrettCom, Inc. reserves the right to change specifications, perform ance characteristics and/or m odel offerings without notice. Model Number Description Magnum 14E-SC-d Twisted pair to mm fiber SC, ext. 115 vac, 60H z power supply [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 7 ww w Gar r ettC om com .. 2.0 INTRODUCTION This section describes the Magnum 14E Fa st Ethernet Media Converters, including appearance, features and possible applications. 2.1 Inspecting the Package and Product Examine the shipping container for obvious damage prior to installing this[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 8 ww w Gar r ettC om com .. 1 Set of two (2) metal mounting clips, with screws 1 Velcro Tape section, approximately 3 inches in length 1 User Guide (this manual) and Product Registration Card Remove the Magnum 14E Media Converter fro m the shipping container. Be sure to keep the shi[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 9 ww w Gar r ettC om com .. 2.2 Product Description Magnum 14E Fast Ethernet Media Converter s offer a convenient, cost-effective and graceful way to incorporate fiber media into a 100BASE-TX Ethernet network. Each Magnum 14E supports both full- and half-duplex mode tran sparently so th[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 10 ww w Gar r ettC om com .. connecting the TX port to a switch or hub. Because of their compact size, Magnum Media Converters can be Velcro®-mounted on an office wall or the side of a desk or cabinet. The external power supply, 115vac 60Hz or 230vac 50Hz, plugs into a nearby AC wall s[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 11 ww w Gar r ettC om com .. The Magnum 14E units comply with the IEEE 802.3u (100BASE-TX and 100BASE- FX) specification for 100 Mb/sec traffic via shield ed (STP) or unshielded twisted pair (UTP) segments. The Link Pass-Through feature is especially desirable for use in managed network[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 12 ww w Gar r ettC om com .. The Magnum 14E-SC comes in three models, w ith three different fiber transceivers. Models are 14E-SC (multi-mode, 2Km), 14E-SSC (single-m ode, 25Km) or 14E-SSCL (single- mode Long Reach, 40Km) are equipped with one fiber SC-type port and one RJ-45 port for c[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 13 ww w Gar r ettC om com .. The Magnum 14E-MTRJ (SFF, small form factor) comes with multi-mode fiber transceivers. The Model 14E-MTRJ (multi-mode , 2Km), equipped with one fiber MTRJ-type port and one RJ-45 port, connects into 100BASE-FX and 100BASE-TX compliant Fast Ethernet network s[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 14 ww w Gar r ettC om com .. 2.3 Features and Benefits ! Reduces Network Costs Magnum 14E Media Converters offer an ideal solution to quickly and inexpensively connect Twisted-Pair TX with Fiber FX cabling. ! Full-duplex or Half-duplex transparent, auto-negotiation support Magnum 14E’[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 15 ww w Gar r ettC om com .. ! Small, Compact, Lightweight Design Featuring a compact and lightweight meta l case with an exte rnal power supply, Magnum 14E Media Converters can be conveniently installed in minimal space. The MC14-TRAY provides optional rack-mounting. ! Two sets of LEDs[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 16 ww w Gar r ettC om com .. 2.4 Applications The primary function of a Magnum 14E Medi a Converter is to permit two different media types to coexist within the same networ k by allowing data to be transmitted / received between different media types. Magnum 14E medi a converters provid[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 17 ww w Gar r ettC om com .. to interconnect them with other 100Mb switche s or switching hubs in distant wiring closets. Alternatively, a server with a full-duplex NIC may need to be connected via fiber to a 100Mb switches or switching hubs with RJ-45 ports. Two Magnum 14E’s provide [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 18 ww w Gar r ettC om com .. In these and similar situations, the Ma gnum 14E conveniently converts the twisted pair cable to fiber, allowing use of any availa ble RJ-45 Fast Ethernet switched port with a new or existing fiber cable. See Section 3.2.1 for cable distance calculation info[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 19 ww w Gar r ettC om com .. A typical Magnum 14E application is to convert c opper media to fiber, w ith auto- negotiation support for the attached devic e on the copper port. Magnum 14E Media Conv erter TX RX 9VDC .3AM P UP LI NK Link RX/ACT RXACT Link Pwr FIBER TWISTED P AIR Li nk R[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 20 ww w Gar r ettC om com .. 3.0 INSTALLATION This section describes the installati on of the Magnum 14E Media Converters, including location, segment distan ce calculation and media connection. 3.1 Locating the Media Converter Unit The compact and lightweight design of the Magnum 14E M[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 21 ww w Gar r ettC om com .. 3.2 MC14-TRAY for Rack Mounting of Magnum 14E Media Converters For 19” rack-mounting of Magnum 14E Media C onverter, a rack-mount tray is available, MC14-TRAY. The Media Converter units are mounted with their DC power jack in the back, and with the RJ-45 a[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 22 ww w Gar r ettC om com .. of 16 units. (The mounting spaces of the MC14-TRAY are s pecific to the 10Mb “14”-series and the 14E, and do not permit other models or other sizes to be put in the tray). A typical installation of the model MC14-TRAY, 19” rack-mount tray will hold a f[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 23 ww w Gar r ettC om com .. front hold the media converters firmly in place in the tray. 3.3 MC14-TR+PS9 & MC14-TR+PS9X2 for Rack Mounting 100Mbps Crossover Media Converters The MC14-TR+ PS9 and MC14-TR+PS9X2 are another option available for Rack Mounting the mix-match of 10Mbps an[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 24 ww w Gar r ettC om com .. The side-view picture shown here is an example of an installation of the model MC14-TR+PS9, 19” rack- mount tray, holding a few 100Mbps 14E Media Converters, each with their power input plugged into the built-in common AC power supply in the rear area of t[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 25 ww w Gar r ettC om com .. 3.4 Calculating Segment Distances The media distance considerations are quite different for full-duplex and for half- duplex (standard Fast Ethernet) installations. Each of these situations are covered below in a separate section. 3.4.1 Power Budget Calculat[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 26 ww w Gar r ettC om com .. Fiber Port Module Speed, Std. Mode Std. km fdx (hdx) Wave- length nm Cable Size µ m X’mitr Output P T , dB R’cvr Sens. P R , dB Worst OPB, dB Worst* distance Km, fdx typical OPB, dB typical* distance Km, fdx 14E- MST, MSC 100Mb FX Multi- mode 2 (0.4) 13[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 27 ww w Gar r ettC om com .. • The 100Mb fiber segment must operate in full-duplex (FDX) mode, i.e. a switch (or equal external unit such as a FDX NIC) must be used, and • The worst-case OPB of the fiber link must be greater than the fiber cable’s passive Attenuation. (Attenuation[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 28 ww w Gar r ettC om com .. The Magnum 14E, with full-duplex operation as a standard feature, can be used in these applications. When installing the Magnum 14E in a full-duplex se gment, it is important to consider the combined overall segment length of both of the attached media types[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 29 ww w Gar r ettC om com .. Media Distance Formula for Magnum 14E, full-duple x: X% + Y% < 100% Where X = The segment distance on one side of the Magnum 14E Media Converter divided by the Standard Maximum Media Distance for that media type, x 100% Where Y = The segment length on the[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 30 ww w Gar r ettC om com .. Connectivity between 100BASE-TX and 100BASE-FX Ethernet Media. In the example figure shown above, the length of fiber Segment X is 1500m (4920 ft). This is 75% of the maximum allowable distance for multi- mode 100BASE-FX fiber full-duplex media (2000 m) [75/[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 31 ww w Gar r ettC om com .. Note 1 : Where more than one media convert er is used in one segment run, the percentages for all of the cabling lengths in the run must be added together and must not exceed 100%. In another instance, a Magnum Media Converter is used to connect a single mod[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 32 ww w Gar r ettC om com .. 3.4.3 Segment Distances, Half-duplex mode Fast Ethernet shared bandwidth devices operate with multiple nodes in a traffic domain. When a node attempts to send a packet , it may hit another packet passing by, i.e., a collision may occur. This is normal and do[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 33 ww w Gar r ettC om com .. (PDV or Path Delay Value) in diameter betw een any two nodes. Nodes in a collision domain are connected by means of a repeater or rep eaters such that no bridging or switching devices are present between any two node s in the cluster. A Magnum 14E has a PDV [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 34 ww w Gar r ettC om com .. Table 3.2.2a: Worst case round -trip delay for Fast Ethernet med ia* Media Type Round-trip delay in Bit Time per Meter (BT/m) Fiber Optic 1.000 Shielded TP cable 1.112 Category 5 Cable 1.112 Category 4 Cable 1.140 *Worst case delays taken from I EEE Std 802.[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 35 ww w Gar r ettC om com .. Table 3.4b: Worst case roun d-trip delay for Fast Ethern et device components* Component Round-trip delay in Bit Times (BT) 2 TX DTEs 100 2 FX DTEs 100 1 FX and 1 TX DTE 100 1 T4 and 1 TX or FX DTE 127 Class I Repeater 140 Class II Repeater w ith any combina[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 36 ww w Gar r ettC om com .. (DTEs) which have the longest round trip delay time. PDV = (sum of cabling delays) + (sum of repeater & media converter delays) + (DTE pair delays) + (safety margin) PDV is the Path Delay Value of the worst case path. For the network to adhere to IEEE 80[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 37 ww w Gar r ettC om com .. media has a PDV of about 1 BT per meter of length. The Magnum 14E has a PDV of 20 BT. Therefore, in shared Fast Ethernet applicati ons, the 14E uses about 80 meters of equivalent cable distance to convert from TX media to fiber FX media, i.e., it consum es a[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 38 ww w Gar r ettC om com .. The solution is : 512 = total available Bit Times in a collision domain diameter, minus 100 BT for two DTEs on each end leaves 412 BTs, minus 180 BT for two Class II repeaters leaves 232 BTs, minus 20 BT for two 10-meter TP cables for hubs to users leaves 21[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 39 ww w Gar r ettC om com .. allowable maximum cable distance vs. TP cable without the 14Es. Consider a more typical use of Magnum 14Es in a shared Fast Ethernet segment. A stack of Fast Ethernet hubs comprises the only repeater in the collision domain, and the users and servers in the [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 40 ww w Gar r ettC om com .. 3.5 Connecting Fast Eth ernet Media Connecting Ethernet media to the Magnum 14E Media Converter is very simple and straightforward. Using a properly terminated media segment, simply attach the cable end to the appropriate connector. See Sections 4. 2 and 4.3[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 41 ww w Gar r ettC om com .. up-link switch information.) If this does not help, ensure that the cable is connected properly at both ends and is not defective. 4. For all 14Es,the Link-Pass-through feature is standard, the two LINK LEDs operate together, and either both LEDs are lit or [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 42 ww w Gar r ettC om com .. 3. Connect the Transmit (TX) port (light colored post) on the Magnum 14E to the Receive (RX) port of the remote device. Begin with the color-coded strand of the cable for this first “Transmit-to-Receive” connection. 4. Connect the Receive (RX) port (dark[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 43 ww w Gar r ettC om com .. 1. Before connecting the fiber optic cable, remove the protective dust cap from the tip of the connector on the Magnum 14E. 2. Wipe clean the ends of the connector with a soft cloth or lint-free lens tissue dampened in alcohol. Make certain the connector is [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 44 ww w Gar r ettC om com .. 4.0 OPERATION This section describes the operation of the Magnum 14E Media Converters including power supply, up-link switch and AN/reg functionality , and LEDs. 4.1 Powe r Requirements, Pow er Supply Ty pes Magnum 14E Media Converters require 4 watts of pow[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 45 ww w Gar r ettC om com .. 4.2 Dual LED Indicators (front and side-panel LEDs) LED Description PWR Illuminates GREEN to indicate the unit is receiving DC power. Note: Magnum 14E has Link Pass-through feature, see Section 4.5 LINK, Fiber port Steady ON when both attached cable segments[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 46 ww w Gar r ettC om com .. 4.3 Up-Link or “Cross-over” Switch (On the RJ-45 port) Magnum 14E Media Converters are equi pped with an up-link slide switch to accommodate switch- or repeater-to-converter c onnections without a special cross-over cable. When set to the straight positi[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 47 ww w Gar r ettC om com .. 4.4 Manual AN / reg Switch (Auto-negotiate or Full-duplex Fixed 100Mb) Magnum 14E Media Converters are equippe d with a manual switch on the RJ-45 copper port. It is located just underneath the up-link switch, and is very tiny. See Figure 4.4 below. The AN /[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 48 ww w Gar r ettC om com .. Converter in order to decide what to do. Not receiving FLPs would indicate (incorrectly) that the Magnum 14E is only capable of half-duplex operation. Setting the switch in the AN position causes FLPs to be sent, advertising full-duplex capability. BUT NOTE [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 49 ww w Gar r ettC om com .. Figure 4.4 End View of the 100Mb Magnum 14E Media Converter En d v i e w Up- li nk Sw itch ( ) ) ( up- li nk user dev ice AN/ r e g[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 50 ww w Gar r ettC om com .. 4.5 Standard LINK Pass-Through feature in 14E: A LINK Pass-through feature is standard in all Magnum 14E’s. It works one way only, i.e., RJ-45 LINK status pass-through to fiber, in order not to interfere with the auto-negotiation feature if it is turned on[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 51 ww w Gar r ettC om com .. LINK is valid on the fiber segment, then LINK is ON for both ports of the 14E. If LINK is not present on the copper side but is valid for the fiber side, the Pass- through feature causes the LINK LED on the fiber port to blink rapidly to indicate there is a [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 52 ww w Gar r ettC om com .. 5.0 TROUBLESHOOTING All Magnum Ethernet products are designed to provide reliability and consistently high performance in all network environments . The installation of Magnum 14E Media Converters is a straightforward procedure (see INSTALLATION, Section 2.6[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 53 ww w Gar r ettC om com .. 5.1 Before Calling for Assistance 1. If difficulty is encountered when installing or operating the unit, refer back to the installation Section of the applicable chapter of this manual. Also check to make sure that the various components of the network are i[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 54 ww w Gar r ettC om com .. 5. If the problem continues after completing St ep 4 above, contact your supplier of the Magnum 14E Media Converters unit or if unknown, contact GarrettCom, Inc.by fax, phone or email ( support@garrettcom.com ) for assistance. 5.2 When Calling for Assistance[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 55 ww w Gar r ettC om com .. 5.3 Return Material Authoriz ation (RMA) Procedure All returns for repair must be accompanied by a Return Material Authorization (RMA) number. To obtain an RMA number, call GarrettCom Customer Service at (510) 438-9071 during business hours in California or [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 56 ww w Gar r ettC om com .. GarrettCom will carefully test and evaluate all returned products, will repair products that are under warranty at no charge, and will return the warranty-repaired units to the sender with shipping charges prepaid (see Warra nty Information, Appendix A, for [...]
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Magnum14E Media Converters Installation and User Guide (10/02) 57 ww w Gar r ettC om com .. 5.4 Shipping and Packaging Information Should you need to ship the unit back to GarrettCom, please follow these instructions: 1. Package the unit carefully. It is recommende d that you use the original container if available. Units should be wrapped in a &qu[...]
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Magnum14E Media Converters Installation and User Guide (10/02) 58 ww w Gar r ettC om com .. APPENDIX A: WARRANTY INFORMATION GarrettCom, Inc. warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of shipment by GarrettCom. During this warranty period, GarrettCom will repair or, at i[...]