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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Gateway 8300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Gateway 8300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Gateway 8300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Gateway service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Gateway 8300.
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Table of contents for the manual
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Page 1
Gate w a y ALR 8300 User’ s Guide P art #8504080 A MAN SYS U S 8300 USR GDE R1 12/98 4080TL.book Page 1 Tuesday, December 22, 1998 2:50 PM[...]
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Notices Copyrigh t © 1998 Gateway 2000, Inc. All Rights Reserved 610 Gateway Drive N. Sioux C ity , SD 57049 USA This publicati on is protected b y cop yright an d all righ ts are reser ved. No part of it may be reproduced or transm itted by any means or in any for m, witho ut pr ior cons ent in wr iting from Ga tewa y 2000. The informa tion in th[...]
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Contents i Contents Preface .. .......... .............. .............. .............. .............. ......... ........ iii Conventions used in this guide .............................................................. iv Safety instructions ..................................................... ............................. iv Additional informatio[...]
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ii Gat eway ALR 8300 User’s Guide Maintaining the hard dr ive .... .................................................... .... 18 Computer Virus notice................................................................... 20 Cleaning the system .... ..................................................... ..................... 22 Cleaning the mouse......[...]
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Pref ace Conventions used in this guide .... .......................... iv Safety instructions ........................ .......................... iv Additional information sourc es.... .......................... vi 4080TL.book Page iii T uesday, December 22, 1998 2:50 P M[...]
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iv G ateway ALR 8300 User’s Guide Con ventions used in this guide Throughout this gui de, you will see the follo wing con venti ons: Safety instructions Observe the follo wing safet y instr uctions when using y our system: • F oll ow all instructions marked on t he system and in the documentati on. • When the computer i s tur ned of f, a smal[...]
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Preface v • Openings in the compute r cabinet are pro vided for ventilation. Do not b lock or co ver th ese openings. Make sure y ou pro vide adequate space (at le ast 12 inches) ar ound the system for v entilation w hen y ou set up y our w ork area. Ne ver insert object s of any kind into the computer v entilation slots. • Use the v oltage set[...]
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vi G ateway ALR 8300 User’s Guide Add ition al inf ormation sour ces Along with th is manual and your us er’ s guide, you c an f ind additional information b y using the follo wing sources . The Gate w a y Suppo r t Center Log on to the Gate wa y Support Center at www .gate w ay .com/support to access information about y our system or other Gat[...]
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1 Chapter 1: Getting Star ted Before You begin..................................................... 2 Setting up the s ystem .................... ........................... 2 Starting the syst em .......................................... ......... 4 4080TL.book Page 1 Tuesday, December 22, 1998 2:50 PM[...]
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2 G ateway ALR 8300 User’s Guide Bef ore Y ou begi n Congratulations on your purchase. W ith the ar riv al of your ne w system, you are probab l y eager to assemb le the computer and ha ve it operat ing. This section helps you: • Assemb le the system • Connect the monitor a nd keyboard • Start up the system Carefull y read and fo llo w thes[...]
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Getting Started 3 Inspecting the conten ts Unpack the carton and insp ect the contents. Standar d systems include the foll o wi ng it ems: • Server unit • P o w er cab les • User’ s guide • Maintaining and t roubleshooti ng guide • Utilities • Enhanced ke yboard Check the pack ing list to ensure t hat all equipment and associ ated man[...]
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4 G ateway ALR 8300 User’s Guide 1. Connect the k eyboard (or ange) and mouse (purple) to their respecti v e ports using the picture s and color coding on th e back panel as a guide. 2. Connect the monit or video cab le (b lue connector) to the matchi ng blu e video port. The location of t he por t ma y vary depending on w hether y ou use the int[...]
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Getting Started 5 • If an y er rors are encounter ed , the system displ ays t hem on the monitor . • If a monitor is not connected or th e system is unabl e to displa y an er ror , a n er ror beep code sounds. If the syste m encounters an er ror , it i s most likel y a nonfatal one, meaning the system wi ll function until t he er ror is cor rec[...]
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6 G ateway ALR 8300 User’s Guide V erifying your configuration If y our system is not operati ng cor rectl y , the BIOS ma y contain an in valid conf iguration pa rameter . Enter the BIOS program and check y our conf iguration se ttings. The BIOS Setup utility , conf iguration f ields, and the options for t hose f ields are desc ribed in the Mai [...]
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2 Chapter 2: System F eatures Basic feature s ................................ ........................... 8 Front panel ................... ................................... ......... 9 Rear panel .. ..................................................... ....... 12 Operating syste m s ........................ ......................... 15 4080TL.b[...]
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8 G ateway ALR 8300 User’s Guide Basic f eatures • Inte l P e ntiu m ® II Xeon ™ processor (speed depend s on the model) • SMP design supporting up to tw o proc essor modules • Intel MP Speci f ication V1.1 and 1.4 compliant • 32-bit PCI and 16-bit ISA bus master • 64-bit proces sor and memor y data pa th • Extended PCI-to-PCI br i[...]
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System Features 9 Fr ont panel The front panel of the system is equipped wit h switches, LEDs, and dri ve ba ys. See F igure 2 belo w . F igur e 2: F ro nt P ane l Pow e r b u tt o n 3.5-inch diskette drive Bezel doors (open) 3.5-inch L VD SCA drive ba ys Reset button K eyboard loc k b ut ton/ECC clear Internal 3.5-inch drive ba y P o wer LED Hard [...]
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10 G ateway ALR 8300 User’s Guide Buttons The tab le belo w sho ws the f ront panel buttons and their functions. See F igure 2 on page 9 for the locations of the buttons. Inter nal 3.5-inch dr iv e ba y The system in cludes an internal 3.5-inch dri ve ba y to acco mmodate a 3.5-inch IDE hard dri v e or other 3.5-inch de vice that does not need to[...]
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System Features 11 5.25-i nch dr iv e ba ys The 5.25-inch driv e ba ys pro vide space f or up to f i ve 5.25-inch de vices such as CD-R OM dri ves, 5.25-inc h diskette dri ves, or tape dri ves. Beze l doors and ke yloc k The top bezel door pro vides access to the po w er , reset , and keyb oard inhibit sw itches, as w ell as th e 3.5-inch diskett e[...]
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12 G ateway ALR 8300 User’s Guide Rear panel The rear panel of the system is equipped with I /O P or ts, connectors, and sw itches. See Fi gure 3 belo w . F igur e 3: Rea r P anel Status light, po wer supply 1 (PS1) AC plug, PS1 V ol tage selection switch, PS1 Status light, PS2 (optional) AC plug, PS2 (optional) V oltage selection switch, PS2 (op[...]
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System Features 13 P ower supplies The system supports tw o 400-W att, redundant po w er suppl y modules capab le of load shari ng. The standard conf iguration includes a single module. The second m odule can be purchased as an option and pr o vides redundanc y (N+1 fault tolerance) and hot -sw ap capabilit ies. P ower supply status lights Each po [...]
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14 G ateway ALR 8300 User’s Guide Fa n s The exhaust fans pro vide airfl ow through the system to k eep the interior temperat ure to acceptab le lev els. Do not b lock the v ents for these fans. I f a fan stops w orking, r eplace it immediate ly . Excessi ve heat withi n the chassis can damage other sys tem components. Chassis k e ylock The chass[...]
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System Features 15 Operating systems The system is 100% Intel MP Specif ication V 1.1 or V1.4, BIOS-sele ctable compliant. The foll o wing operating systems s uppor t symmetrical multi-process ing (SMP): • No v ell NetW are SMP 4.1 and 4.11 • SCO UNIX 3.2.4.2 • SCO UNIX ODT 3.0 • SCO UNIX Open Server 5.X • UnixW are 2.01 and 2.1 • Solar[...]
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16 G ateway ALR 8300 User’s Guide Because each operat ing system operates differ ently , it is bes t to reference y our operating system document ation for specif ic instr uctio ns on what t o do after the system boots. The follo wing operating systems run on the system but do not suppor t the system’ s multiprocessing capab ilities: • Micros[...]
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3 Chapter 3: Maintaining and Cleaning Y our System Maintaining the syste m ................ ......................... 18 Cleaning the system..... .......................................... 22 4080TL.book Page 17 Tuesday, December 22, 1998 2:50 PM[...]
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18 G ateway ALR 8300 User’s Guide Maintaining the system Maintaini ng the hard dr iv e Hard dri ves need re gular mainte nance because running the softw are divi des f iles, cr eates spaces betw een data, and ot herwise decreases th e hard dri ve performance. W indo ws 95 and W indo ws NT pro vide mainte nance tools that help pre vent hard dri ve[...]
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Maintaining and Cleaning Your System 19 4. If y ou selected and y ou want t o change the setti ngs ScanDisk us es w hen it checks f iles and folders, click on the button, select t he options in the ScanDisk Adv anced Options windo w , then clic k on the button to cl ose the windo w . or If y ou selected and want to change the settings ScanDisk uses[...]
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20 G ateway ALR 8300 User’s Guide W e suggest t hat you run Disk Defragmenter at least once a w eek to once a month, depending on ho w much y ou use the system. 1. Click on the button, then select , then , and then . Then select . A dialo g box opens asking you t o select a dri ve t o defragment. 2. Select the dr iv e that you w ant to defragment[...]
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Maintaining and Cleaning Your System 21 • Multip artite Viruses are both p rogram and boot infectors. V iruses are inacti ve u ntil the infec ted program is e xecuted , or a boot record is read. Thereaf ter , the virus loads itsel f into system memory and begins to cop y and spread it self. Disket tes used in a contaminated s ystem can get infect[...]
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22 G ateway ALR 8300 User’s Guide Cleaning the system Y our system and its components need to be cleaned occasionall y . Some pro g rams that help maintain the i ntegrity of the hard dri v es in the system come as part of the W indo ws 95 and W indo ws NT opera ting systems. The follo wing s ections contain information about cl eaning the v ariou[...]
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Maintaining and Cleaning Your System 23 If y ou spill liquid on the keyboard , shut do wn the c omputer and disconnect the ke yboard. T ur n the ke yboard upside do wn to allo w the liqu id to drain out o v er night bef ore tr ying to use it again. If it fail s to w ork after draining, contact techn ical support. Cleaning the monitor screen Use a s[...]
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24 G ateway ALR 8300 User’s Guide 4080TL.book Page 24 Tuesday, December 22, 1998 2:50 PM[...]
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A Appendix Acronyms and abbreviations................................. 26 Terms and definitions ................... ......................... 30 Regulatory complia nce statements ....................... 35 4080TL.book Page 25 Tuesday, December 22, 1998 2:50 PM[...]
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26 Gateway ALR 8300 User’s Guide Acr on yms and abbre viations AC - Alternating cur rent AC P I - Adva nced Conf iguration & P o w er Interface APIC - Adva nced programmab le interr upt controller ASCII - American standard code f or infor mation int erchange ASIC - Application spe cif ic integrated circu it ATA P I - A T advanc ed p erip hera[...]
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Appendix 27 EPP - Expanded parallel port ESD - Electro-static discharge FAT - File allocation tab le GB - Gigabyte IDE - Inte g rated dri ve ele ctronics I/O - Input/out put IRQ - Interr upt request l ine ISA - Industry standard architec ture KB - Kilobyte LAN - Local area netw ork LB A - Lo gical bloc k addressing LED - Light-emitting d iode LV D [...]
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28 Gateway ALR 8300 User’s Guide PIC - Programmab le interr upt control ler PIO - Paged i nput/output PnP - Plug and pla y POST - Po w er -on self-t est PS/2 - Pe rsonal System/2 RAID - Redundant ar ra y of ine xpensiv e dri ves RAM - Random-access memory RMA - Retur n mater ial a uthor izat ion RO M - Read-onl y memor y rpm - Re voluti ons per m[...]
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Appendix 29 USB - Univ ersal seria l bus V - Vo l t VA C - V olts alternating current VG A - V ideo graphics ar ra y VRM - V ol tage regulator module W - W att 4080TL.book Page 29 Tuesday, December 22, 1998 2:50 PM[...]
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30 Gateway ALR 8300 User’s Guide T erms and defin itions This list of ter ms should h elp you get acqua inted with terms used in y our computer’ s documentation and in y our system softw are. A pplications - Softw are installed on y our system. Sometimes called pr ogr ams . BIOS - Basic input/output sy stem. The BIOS is softw are that is indepe[...]
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Appendix 31 Disk - The device u sed by th e computer to store and re triev e information. Disk can re fer to a diskett e or a hard disk. Disk ette - A remo vab le disk, also called a flopp y . Hard driv e - The driv e instal led inside y our computer that stores a ll your system and data f iles. Depending on its conf iguration, the computer m a y h[...]
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32 Gateway ALR 8300 User’s Guide Ref resh rate - The refresh rate is th e rate at whic h the image on the monitor screen is re writ ten to the screen. A fast ref resh rate helps ke ep the image from flick ering. Res olut ion - The resolution i s the sharpness or clarity of the image on t he monitor screen. Resol ution is measured b y the number o[...]
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Appendix 33 4080TL.book Page 33 Tuesday, December 22, 1998 2:50 PM[...]
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34 G ateway ALR 8300 User’s Guide Regulatory compliance statements FCC no tice This devi ce has be en tested and found to comply with the limits for a Class A digital de vice, pursuant to Part 15 of the FCC r ules. These limits are designed to pro vide reasonable protection against harmful interference in a residential installation. This equipmen[...]
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Appendix 35 Indu str y Canada notice This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’é met pas de bruits radioélectriques dépassant les limites applicab les aux appare ils numériques[...]
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36 G ateway ALR 8300 User’s Guide VCCI notice This is a Class A product based on the standard of the V oluntary Control Council for Interference by Information T echnolo gy Equip m ent (VCCI). If this equipment is used in a domestic environment, radio dist urbanc e ma y arise. When such tr oub le occurs, the user ma y be re quired to take cor rec[...]
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Index 37 Inde x Numerics 3.5-inch diskette dri ve 11 inte rnal driv e ba y 10 LVD SCA drives 11 5.25-inch devices 11 A abbreviation s 26 AC power, power supply 2 AC-in connector connecti ng 4 power supply 13 activity i ndicators 10 CPU 10 LVD SCA SCSI 10 power supply modules 13 processor 1 0 Adaptec 7895 8 Australia/New Zeal and Notice 36 B backpla[...]
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38 G ateway ALR 8300 User’s Guide diskette cont roller 8 IDE contr oll er 8 LVD SCA activity indicators 10 LVD SCA, 3.5-inch 11 ultraSCSI c ontroller 8 diskette 3.5-inch 11 controller 8 DRAM, video 8 drive bay, SCSI SCA LVD 11 E ECC clear button 10 memory 8 error checking and corr ecting see ECC error messages 5 errors, troubl eshooting 6 expansi[...]
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Index 39 L LED indicators 10 lights, indic ator 10 low voltage different ial activity i ndicators 10 drives 11 SCSI 8 LVD see low voltage di fferenti al M maintaining, hard dr ive 18 manual conventions iv memory ECC 8 standard 8 supporte d 8 monitor cleaning 23 connecti ng 4 mouse cleaning 22 connecti ng 4, 14 serial, connect ing 14 MP specifica ti[...]
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40 G ateway ALR 8300 User’s Guide supporte d 8 rear panel features 12 illus tration 12 regulatory compli ance statements 34 reset b utton 10 S safety guidel ines iv safety, closi ng the bezel door s 4 SCA see single connec tor a ttachment ScanDisk, usin g 18 SCO UNIX, versions supported 15 SCSI activity i ndicators 10 controller 8 self-checks on [...]