Gateway SZSL95IN0XXXXXXXX manual

Ref erence Guide 8512740.book Page a Thursday, September 27, 2007 2:43 PM[...]

8512740.book Page b Thursday, September 27, 2007 2:43 PM[...]

i Chapter 1: About This Gu ide . . . . . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessi ng your online User Guide . . . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact info rmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microso ft Certif[...]

Contents ii Storing the remote contro l . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using the DVD-RW drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Loading a di sc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Ejecting an o ptical dis c . . . . . . . . . . . . . . . . . . . . . . . . .[...]

www.gatewa y.com iii Checking hard dri ve s pace . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Deleting unnece ssary fil es . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Checking the hard driv e fo r erro rs . . . . . . . . . . . . . . . . . . . 67 Defragmenti ng th e hard drive . . . . . . . . . . . . . . . . . . . . . . . 68 Bac[...]

Contents iv Using Micr osoft Syste m Re store . . . . . . . . . . . . . . . . . . . . . 98 Recovering your system to it s factory conditio n . . . . . 101 Recovering your system usin g the Windows DVD . . . . 102 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Befor e call ing Gateway Customer Car e . . .[...]

CHAP TER 1 1 About T h is Guide • About this guide • Acces s ing your online U ser Guide • G a te way c o n t a ct i n fo rm a t i o n • Micr osof t C ertificat e of Authentic ity 8512740.book Page 1 Thursday, September 27, 2007 2:43 PM[...]

CHAPTER 1: About This Guide 2 About t his guide Th is guide inc ludes inf ormation and mai ntenan ce instruc tions that ar e specifi c to y our model of Gat ewa y computer . Some ill ustrat ion s in thi s guide may look different th an y ou r computer becaus e har dw are options m a y vary . For all other computer inf ormation, see y our online Use[...]

www.gatewa y.com 3 Gat e w a y contac t inf ormation The label on the bot tom of y our comp uter c on tains inf ormation that i d entifies y our computer model and s erial number . Gat ew ay C ust omer Care wil l need t h i s info rmation if y ou call f or as sistance. Mic r os oft C e r tificat e of Au th e n t i cit y Th e M icro sof t Certif ica[...]

CHAPTER 1: About This Guide 4 8512740.book Page 4 Thursday, September 27, 2007 2:43 PM[...]

CHAP TER 2 5 Set ting Up and Get ting Start ed • C hecking out y our computer • W o rking saf ely and c om f ortabl y • Prepar ing pow e r connec tions • C onnecting t o a broadban d mo dem or net work • Set ting up the k e yboard and mou se • Starting y our comput er • T urning of f and re starting y our comput er • Us ing the k e [...]

CHAPTER 2: Setting Up and Ge tting Started 6 C hecking out y our comput er Fr o n t Com pone nt Desc ripti on Web cam port Conn ect th e op tio nal Web cam to t his p ort. IR sensor Detec ts si gnals fr om the remo t e control. Do not block. IR activ ity/RF sy nc indicat or In di ca tes wh en th e c om p uter is rec eivin g IR si gn als from th e r[...]

www.gatewa y.com 7 Back Com pone nt Desc ripti on Web cam port Conn ect th e opti ona l Web ca m to thi s port . Power button Press th is button to turn the p ower o n or o ff . Y o u ca n al so co nfi gu re the powe r butto n to o pe rate i n St an dby /Resu me mode or H i bernat e mode . For mor e info rmation, s ee your online User Gui de. Slide[...]

CHAPTER 2: Setting Up and Ge tting Started 8 Side s Me mo ry ca rd re ad er Microp hone jack Pow er b u tton Slot -load DVD-RW dr ive Headphon e jack IE EE 1 3 94/F ire Wir e™ por t US B p o r ts Sli de-out suppor t sta nd Po we r / da t a c a b le Po we r / da t a ca b l e Slide-out support stand 8512740.book Page 8 Thursday, September 27, 2007 [...]

www.gatewa y.com 9 Com pone nt Desc ripti on Pow er /da t a c ab le C onnects y our comput er to t he p ower modul e. Th is cable must be connected bef ore you connect the module to AC power . For more in f orma tion, see “Conne cting pow er ” on pa ge 1 5 . Slide-out sup port stand Su pports y our comput er in an upright p osition and h e l ps[...]

CHAPTER 2: Setting Up and Ge tting Started 10 Po w e r m o d u l e Compone nt Des c ri ption Ethern et (network) jack P lug an Ethern et netwo rk cable or a de vice (suc h as a D SL or cable modem f or a broadband Int ernet connection) int o this jack. F or mor e inf ormation, s ee “L ear ning abou t the Int erne t” in your o nline User Gu ide [...]

www.gatewa y.com 11 W orking saf el y and comf ortabl y Bef ore using y o ur computer , f o llow thes e general guidelines f or set ting up a safe and c omfor table work area and a voiding discomf ort and strain: • K eep hands and ar ms parallel to the f loor . • Adjust t he screen s o it is perpendicular to y o ur line of sight, and the top of[...]

CHAPTER 2: Setting Up and Ge tting Started 12 R educ ing e y e str ain Sunlight or bright indoor lighting shoul d not reflec t on the sc reen or shine direc tly into your e ye s . • P osition the computer desk and computer so y ou ca n a voi d br ight r eflec tions a nd glar e. Redu ce glar e b y installing shade s or cu rtains on window s, and b[...]

www.gatewa y.com 13 Set ting up y our comput er de sk and chair F ollo w t hes e guideli n e s f or good ergonomic w orkstation design: • When y ou are set ti ng u p y o ur c ompu t e r desk and chair , mak e sure that the desk is t h e appr opriate height and the c hair helps y ou maintain good post u r e. • Select a flat sur face f or your co[...]

CHAPTER 2: Setting Up and Ge tting Started 14 Pr eparing po wer connec tions Pr ote ctin g f rom pow er sour ce pr oblems During a po wer surg e, t he voltage le ve l of e l ectr icity coming into y our com puter can incr ease t o far abo ve normal le vels and cau se data lo s s or sy stem damage . Prot ec t y our comput er and peripheral de vices [...]

www.gatewa y.com 15 C onnec ting pow er T o connect pow er: 1 Plug y our computer’s po wer/data cable into t h e pow er/data conn ect or on the power module. Mak e sure that the cab le’s clips l ock into p lace. 2 Plug the pro vided AC power cable into the power module , then pl ug t he po wer cabl e into an A C power out let. We re co mme nd u[...]

CHAPTER 2: Setting Up and Ge tting Started 16 C onnec ting t o a br oadband modem or ne tw ork Y ou can c onn ec t your computer to a cable or DSL modem or t o a wi red Et her net ne tw ork. T o co nnect to a broa dba nd mo dem or to an Ethe rnet network : 1 Insert one end of the n etw ork cable into the Ethernet networ k jack on the powe r mod ule[...]

www.gatewa y.com 17 Se t ting up the k e yboar d and mou se Installing k e yboar d batt erie s Bef ore u sing you r wirele ss k e yboard , you mu st install th e two batteries th at ca me with i t. T o i nstal l th e ke yboa rd batteries: 1 T urn the ke yboa r d over , then open the battery cov er . 2 Inse rt t wo AA ba tteries ac c o rding to the [...]

CHAPTER 2: Setting Up and Ge tting Started 18 Installing mou se bat te ries Bef ore u sing your mous e, y ou mu st install the tw o batt eries that c am e with it. T o install the mo use batt eries: 1 T u rn th e m ouse ove r a nd r em ove th e b a tter y cove r ( if installed) by prying it up using a thin object (such as y o ur finge rna il) . 2 I[...]

www.gatewa y.com 19 Starting y our comput er T o start y our c ompute r: 1 Connec t the power and netwo rk (if applicable) cables to y ou r computer accor d ing to t he setup post er and “C on necting pow er ” on page 1 5 . 2 Pres s the po wer butt on on the back of y our computer . If your computer doe s not tur n on, c heck the pow er /data c[...]

CHAPTER 2: Setting Up and Ge tting Started 20 W aking up y our comput er When y o u hav e not used your computer f or sev eral minutes, it ma y enter a pow e r -sa ving mode called Sl eep . Whil e in Sleep mode, the pow e r indicator on the po wer butt on f lashes. If your computer is in Sleep mode , m o ve t h e mou se , p r ess a key o n the keyb[...]

www.gatewa y.com 21 T o turn of f your comput er: 1 C lick ( Start ), clic k the arro w nex t t o the l ock icon, t hen cli ck Shut Down . Th e computer turns off . 2 T o complet el y disconnec t all po wer (suc h as f or s ervic ing inter nal components) , also disconnec t the power/data c ord from th e pow er m od u le. R estarting (rebooting) y [...]

CHAPTER 2: Setting Up and Ge tting Started 22 U sing t he k e yboar d and mou se S y nci ng the k e yb oard and mou se T o syn c you r k eyb oa rd an d m ou se wit h yo ur com p uter : 1 Insert a sti ff wir e (such a s a str aight ened paper clip) int o the wir e l ess sy n c but ton hole on the top of your computer (to t he lef t of the Web cam’[...]

www.gatewa y.com 23 Us i n g t h e ke yb o a r d Feat ure Desc riptio n F unction k e ys Pre ss the se k ey s to start pr ogram ac tions. Ea ch pr ogram use s dif fer ent functi on ke ys f or diff e r ent purpo ses . See the pr ogram doc umentation to find out more about t he function key a ct io n s. Sys te m c o nt ro l keys Pres s B RIG HT t o a[...]

CHAPTER 2: Setting Up and Ge tting Started 24 St o r i ng yo u r keybo a r d Y ou can mo ve y our k ey board out of the wa y b y standing it upright and sliding it against your computer . Do not lean it against th e sc reen. Us i n g t h e m o us e Mouse compon ents Scr oll stripe (functions as a scr oll wh eel) Left but ton Ri gh t bu tto n 851274[...]

www.gatewa y.com 25 C on trolling the mouse The mouse is a de vice t h at contr ol s the point er mov ement on the comput er displa y . This il lustration sh ow s the standar d mouse . As you mo ve the mous e , the poi nt er (arrow) on the display mov es in t he same direc tion. Y ou can use the left and ri ght button s o n t h e m o u s e t o s e [...]

CHAPTER 2: Setting Up and Ge tting Started 26 For mor e infor mation about how t o adjust the double-clic k speed, pointer spee d, right -hand or left -hand configurati o n, and other mouse s ettings, se e the “Cu stomi zi ng” chapt er i n y our o nline User Gu ide . For instru ctions on ho w t o clean t he mouse , see “C leaning the mous e?[...]

www.gatewa y.com 27 2 Inse rt t wo AA ba tteries ac c o rding to the di a gra m in s id e the batt er y compartment, then repla ce the batt e ry co ver . Important While l oading t he bat te ries int o the r emot e contr ol, do not pres s an y butt ons or th e remot e may not wor k. If th e r emote doe s not work wi th fre sh ba tteri es in st all [...]

CHAPTER 2: Setting Up and Ge tting Started 28 Understand ing th e remot e contr ol butt ons Y our Media C ent er r emot e cont rol le ts y ou reco rd an d pla y back media on y our computer . It als o lets y o u turn y our computer o n and of f. Pow er Re c o rd Rewin d Skip t o pre vious Media Center Home back Menu na vigation Vo l u m e Pl ay rec[...]

www.gatewa y.com 29 Butto n Des c rip tion Po we r Puts the comput er int o Sleep mode , and “w ak es” th e comp uter . R e cor d Press f o r one -touch rec ording of the currently s elected vide o source. Rew i n d Rew inds the c urrentl y play ing media. Ski p to p rev io us Sk ips to the st art of the currently p laying t rack or chapter , t[...]

CHAPTER 2: Setting Up and Ge tting Started 30 I f y o u r r e m o t e s t o p s w o r k in g , t r y t he f o l l o w i n g : • R estar t your comput er . • R epl ace its batt eries w ith new ones . For direc tio ns, see “Ins ta lli ng remote cont rol ba tteries” on page 26 . St oring t he r emot e contro l Y our remote contr o l is designe[...]

www.gatewa y.com 31 E jecting an op tical disc T o ejec t an o ptica l disc : • Pres s the Eject key on th e keyb oa rd . - OR - In W indow s Explorer , right -clic k the optical d riv e icon, then click Eject . - OR - In y ou r media play back sof tware , clic k an equivalent “ eject” command. For help, s ee t he media pla yback sof tware’[...]

CHAPTER 2: Setting Up and Ge tting Started 32 Cre ating discs R ecording t o opti cal discs Y ou can u se the disc burning program on your computer t o copy tracks from a musi c CD to y our hard d riv e, copy or create data disc s, c reat e mu sic CDs, creat e video D VDs, and more . For more inf ormation about cr eating CDs and DVDs, s ee your onl[...]

www.gatewa y.com 33 Memory card ty pes The memory card reader supports se v eral memory card type s: • xD-P icture Car d™ • Secur e Digital™ (SD) • MultiMe diaCar d™ (MMC) • Memo ry St ick™ (MS) an d MS Pro Us i n g a m e m o r y c a rd T o insert and remove a memo ry card: 1 Inse rt the m emo r y card in t o the mem or y ca rd slo [...]

CHAPTER 2: Setting Up and Ge tting Started 34 C onnec ting per ipheral de v ice s Aft er y our computer is set up and operating normally , conne ct and set up additional de vices y ou want t o u se. C onnec ting the TV tune r The TV tuner is a n optional ac cessory . Y ou can connect the optional TV tuner t o pr o vi de a udio and vi deo input and [...]

www.gatewa y.com 35 T o connect the TV tuner: 1 Connec t the prov ided USB cable to the TV tuner ’ s USB port and an av ai lable USB port on your computer or pow er module. RF ( antenna) ja c k Conn ect the wire whi p antenna to thi s jack to recei ve br oadca st TV signals, or connec t the “F -t ype ” ada pte r to th e c oa xi al ca bl e fro[...]

CHAPTER 2: Setting Up and Ge tting Started 36 2 T o receiv e br oadcast TV signals, connect the inc luded TV wh ip ante nn a to th e RF (ant enna) jack on the TV tuner . - OR - T o rece iv e broadca st TV signals or v ideo from an ant enna that uses coaxial cabl e, c on nec t the inc luded “F-ty p e” ante nna adapter to th e coaxial ant enna ca[...]

www.gatewa y.com 37 3 T o vie w video f r om a tuner (such as c able or s at e llite TV) or another wir ed video source (such as a D VD play er) : • Connec t the included “F-t ype” ant enna adapter t o the v ideo source ’s coa xial cable , then conne ct the c able to t he RF (ant enna) jack on the TV tun er . - OR - Connec t an S -V ideo ca[...]

CHAPTER 2: Setting Up and Ge tting Started 38 4 T o receiv e broadcast FM radio signals, connec t the in cl u d e d F M wi re a n te n na to th e FM jack on t he TV tuner , then ex tend the ant e nna as tal l as you can into a “Y” shape . 8512740.book Page 38 Thursday, September 27, 2007 2:43 PM[...]

www.gatewa y.com 39 C onnec ting the W eb cam Th e Web cam is an option al access or y , whic h may not hav e been included in your pack aging. The Web cam can tak e stil l photo s and video. T he Web cam also comes w ith an optional base and cabl e f or desktop use . Comp onent Descripti on Camera lens No-foc us lens can k eep e very thing in f oc[...]

CHAPTER 2: Setting Up and Ge tting Started 40 T o connect the Web cam: 1 Insert th e mini USB plug on the bott om of the Web cam into t he m i n i U SB port on top of your computer . 2 Start y our video r ecor ding or video c hat softw are t o see the W e b cam image on your sc reen. 3 Adjust the angle of the Web cam so you can see y ourself cle a [...]

www.gatewa y.com 41 Installing a print er , scanner , or ot her de vic e Y our comp uter ha s IE EE 1 39 4 (Fire wire ® ) and USB ports. U se thes e ports to c o nnect peripheral de vices suc h as print e rs, scanners, a n d digital camera s to y our computer . F o r more informati on ab out po rt loca tio ns, see “Check i ng out your computer?[...]

CHAPTER 2: Setting Up and Ge tting Started 42 Adju sting the v olume Y ou can a d ju st volume using Window s volume controls. Y o u can also adju st t he volume of specif ic sound de vices in y our computer . T o adjust the o ver all volume u sing hardw are controls: • Pr ess th e v ol ume or mu te c ont rol bu tton s o n th e k eyboard . For mo[...]

www.gatewa y.com 43 4 T o a dj ust device volume levels, click Mixer . The Vol u me Mix er dialog box opens, where y ou c an click and drag sliders f or indiv idual de vice s. 5 C lick × i n th e top -ri g ht co rne r of the wi nd ow to clo se it. Tip Adju st the W indows Sound s slider to c hange syst em soun ds v olume independent ly of g e ne r[...]

CHAPTER 2: Setting Up and Ge tting Started 44 8512740.book Page 44 Thursday, September 27, 2007 2:43 PM[...]

CHAP TER 3 45 Upgr ading Y our Comput er • Opening and cl osing the ca se • Installing memory • Adding or r eplacing a har d dri ve • Re p l a ci n g t h e DV D - RW d r i ve • Installing or replacing t h e graphics card • C h anging the s yst em b att er y 8512740.book Page 45 Thursday, September 27, 2007 2:43 PM[...]

CHAPTER 3: Upg rading Your Computer 46 Opening and c lo sing the ca s e Y our comput er case pr ov ides eas y acces s to int ernal components f o r upgr a ding and mainten ance. T o open and cl ose the case: 1 T urn off y our computer . 2 Unplug the pow er/data cable fr om the pow er module, unplug any de vices f rom the computer , then pres s and [...]

www.gatewa y.com 47 6 Slide t he two p anel r elease lat ches tow ard each ot her , the n l ift t he bott om of the back p anel 90° until it is v ertical. A small support bar on the right corner near t he hi nge holds the panel upright. 7 T o close the c ase, mak e sure th at a ll c omp on ents , wires, and ca bles have be en ret u rned to thei r [...]

CHAPTER 3: Upg rading Your Computer 48 Installing memor y When y ou upgrade t he computer memory , make sure t hat y ou install the corre ct typ e of me mor y module f or you r computer , or it will n ot fit into t he mem o ry slot. Y our comput e r us es note book (SO-DIMM) memory . T o instal l or repl ace memo ry: 1 Open the back pan el by f o l[...]

www.gatewa y.com 49 3 If you ar e remov ing an old modul e fr om a memor y slot, spread the two me tal tabs a wa y fr om the sides of the memory m odule. T he module flips up at a 3 0 ° angle. If y ou are remo ving a module fr om the low er memor y slot, y ou must first r emov e the module fr om the upper slot. 4 Pul l the old memory module out of[...]

CHAPTER 3: Upg rading Your Computer 50 Addi ng or r eplac ing a har d dri v e Y our comp uter support s onl y SA T A hard driv es. The unique hard dri ve mounting sys tem f or your computer require s no cable s, latc hes, locks , or v isible connect ors. T o ad d or r epl ace a hard drive: 1 Open the back pan el by f o llowin g the in structions in[...]

www.gatewa y.com 51 5 If y ou are using t he new har d dri ve as your primary driv e, inst all W in dows using the o perating system D VD that ca me wi th y our com puter . For more i nf ormation on restoring you r system, see “ Reco v er ing your sy st em” on page 92 . Addi ng or r eplac ing Mini P CI c ar ds T o ad d or re place a Min i PCI c[...]

CHAPTER 3: Upg rading Your Computer 52 4 Slide t h e new card int o an av ailable car d slot at a 30° angle , then press it dow n un til the holes in the card line up with t he s cre w holes in the case . 5 Se cure the ca rd to th e c ase usi n g th e two screws you remo ved pre viousl y ( if y o u are replac ing a c a rd) or the two scre ws prov [...]

www.gatewa y.com 53 2 Open the back pan el by f o llowin g the in structions in “Opening and closing the case” on page 46 . The computer should be f a ce-down on a sof t, stable, non -m arrin g su rface before con tin uin g. 3 Remove the three screws tha t secure the v en tila tion shroud to the inside of the case , then remov e the shroud. Wa [...]

CHAPTER 3: Upg rading Your Computer 54 4 Rem ove th e s in g l e s crew th a t s e cur es th e DV D- RW dr ive, then slide t h e dri ve out of the c o mputer . 5 Slide the new driv e i nt o the d ri ve slot, then secure it to the computer using the scre w you remov ed i n St ep 4 . 6 Clo se the b ack panel b y f ollo wing the instr uctions in “Op[...]

www.gatewa y.com 55 Installing or r eplac ing th e gr aphics car d Y our computer has e ither a graphics car d installed or a spacer (a placeholder f or the graphics c ard slot) installed. If the spacer is installed, your computer’ s s yst em board pro vide s the graphics abilitie s for y our syst em. T o install or repla ce the graphics card: 1 [...]

CHAPTER 3: Upg rading Your Computer 56 4 Li ft t h e e n d o f t h e g r a ph i c s c a r d o r s p a ce r to a b o u t a 3 0 ° angle , then slide it out of the card slot . 5 Slide the new graphic s card into t he card slot at a 30° angle, then sec ure it t o the comp ut er using t he two sc rew s you remov ed pre viousl y . 6 C lose t he back pa[...]

www.gatewa y.com 57 3 Wr ite d o w n an y cu stom v alues t hat ha ve be en s et in t h e menu s and submenus, t hen exit f rom the utili ty. 4 Shut down y our c omput er . 5 Open the back pan el by f o llowin g the in structions in “Opening and closing the case” on page 46 . The computer should be f a ce-down on a sof t, stable, non -m arrin g[...]

CHAPTER 3: Upg rading Your Computer 58 8512740.book Page 58 Thursday, September 27, 2007 2:43 PM[...]

CHAP TER 4 59 Maintaining Y our Co m p u te r • Set ting up a mainten ance schedule • Caring f or your comput er • C h anging batt eries • C leaning y our comput er • Updating W indow s • Using BigFix • Managing har d driv e space • Sch e duling maintenance tasks • Mo ving f rom y our old computer 8512740.book Page 59 Thursday, Se[...]

CHAPTER 4: Maintaining Your Computer 60 Se t ting up a maint enance s c hedule Use t he following table t o set up a regu lar maintenance schedu le. Maint enance task Weekl y Monthl y When ne ed ed Check f o r viruses X X X Run W indow s Updat e X X Manage har d driv e space X Clean up hard dri ve s X X Scan har d driv e f o r err ors X X De fragme[...]

www.gatewa y.com 61 Car ing f or y our comput er T o ext end t he l if e of y our com puter : • Be careful not to bump or drop y our computer . • When transporting y our computer , we recommend that you put it in the o riginal p ack ag ing ma t e rials. • K eep your computer aw ay f rom magnetic fields. Magnetic fields can eras e data on har [...]

CHAPTER 4: Maintaining Your Computer 62 C leaning y our comput er K eeping your computer clean and the v ents fr e e fr om dust helps k e ep y our com puter p erf orming at its be st. Y ou ma y wan t to ga the r t he se i tems an d p ut tog eth er a co mp ute r cleaning kit: • A sof t, lint -fr ee cloth • An aero sol can of air that ha s a narr[...]

www.gatewa y.com 63 C leaning the k e yboar d Y ou should occasionall y clean the k ey board to r emove du st and lint trapped under the ke ys. T o clean the k e yboard: 1 Us e an aero sol can of air wit h a narr ow , stra w-lik e ex tension to r e mo ve dust and lint trapped under the key s . 2 If you spi ll liq uid on the k eyb oard , t urn the k[...]

CHAPTER 4: Maintaining Your Computer 64 Updating W indo w s Windo ws Update helps y ou keep y o ur computer up-to-date . Us e W indows Updat e to choo se updates f or y o ur computer’s operating s ystem, s oftw a re , and hardw are. Ne w content is added to the sit e regularly , so you can alw ays get t he mo st recent update s and fixe s to prot[...]

www.gatewa y.com 65 Managing har d dri ve space Windo ws pr ovide s s ev eral utilities you can use t o check hard dri ve space , delet e unnec es sary files, def ragment file s, and back up f i les. C h ecking hard dri ve space T o check hard dr iv e space: 1 C lick ( Start ) then c lick Computer . T h e Co m p uter wi nd ow o p en s. Short cut St[...]

CHAPTER 4: Maintaining Your Computer 66 2 Right -click t he dri v e t hat you w ant t o c heck f or a v ailable fi le space , then c lick Prop erti es . Drive space informati on appears. Deleti ng unnece s sar y file s Delet e unneces sary file s, such a s tempor ary files a nd file s in t h e R ecy cl e Bin, t o fr ee ha rd d ri ve space . T o del[...]

www.gatewa y.com 67 2 C lick one of the options: • My files o nly cleans only the f olders for the curr en tly logged in user . • Files f rom all users on this computer clea ns al l fo l d e r s . The Dis k Cleanup dilal og box op ens. 3 C l ick t o select t he types of f iles y ou want t o delete , then cli ck OK . The ty pes of files y ou i n[...]

CHAPTER 4: Maintaining Your Computer 68 3 C lick Check Now , then click Start . Y our driv e is chec k ed for errors . This p r o cess may ta k e several m inutes. Aft er Window s has finished checking the driv e for err ors, it pr ovide s a summary of t he problems that i t f ound. 4 Cor rect an y problems that are f ound by f ollowing the on-scr [...]

www.gatewa y.com 69 T o de fragment the ha rd d rive: 1 Disconnect y our c omputer f rom the network. 2 C lick ( Start ), All Prog rams , Accessories , Sys te m T ools , th e n c lick Disk Def ragment er . The Disk Def r agme nt er dialog bo x opens. 3 C lick Def ragment n ow . This proce ss ma y take hours to complete , depending on the siz e of t[...]

CHAPTER 4: Maintaining Your Computer 70 T o b a c k u p f i l e s : 1 C lick ( Start ) then c lick Computer . T h e Co m p uter wi nd ow o p en s. 2 Right -click the dri ve that y ou want to back up, cl i c k Propert i es , then click t h e To o l s tab. 3 C lick Backup No w , then c lic k Run a file bac kup now . 4 Follow the on-screen ins t ru c [...]

www.gatewa y.com 71 Sc heduling maint enance ta sks T ask Scheduler lets y ou schedule maintenance tasks suc h as running Disk Defragmenter and c he cking y our dr ive s for err ors. To s t a r t t h e Ta sk S c h e d u l e r : 1 C lick ( Start ), All Prog rams , Accessories , Sys te m T ools , th e n c lick T ask Scheduler . The Tas k Sc he d u l [...]

CHAPTER 4: Maintaining Your Computer 72 Mo v ing f r om y our old comput er T r ansf err ing file s and se ttings a utomatic ally Y ou can mov e y ou r file s, fol d ers, sof tware sett i ngs, and u ser account set tings (such a s display , Interne t, and e -mail set tings) fr om your old comput er to y our new one us ing Windows Easy T ransf er , [...]

www.gatewa y.com 73 T r ansf err ing file s and s et tings manu all y Y ou can manually tr ansf er your personal data f i le s b y copy ing the m to r emov able media, such a s a wr itable dis c, an ex ter nal hard dri ve , a network location, or a flash dri ve . Fi n ding your documents M a n y p r o g r a m s s av e y o u r p e r s o n a l d a t [...]

CHAPTER 4: Maintaining Your Computer 74 Fin di n g o t h e r f il es Us e Windo ws F ind or Searc h t o locat e other pers onal data f iles. F or mor e inf orm ation, s ee “Us ing W indo ws ” in y our o nline User Guide . Y ou can oft e n identify diff erent data file type s by looking at the fil e ’s ext ens ion (the part of t he file n ame [...]

CHAP TER 5 75 T roubleshooting • Sa fety g u i d e l i n es • Fir s t s teps • T roubles hooting • R eco veri ng your s yst em • T elephone support 8512740.book Page 75 Thursday, September 27, 2007 2:43 PM[...]

CHAPTER 5: T roubleshoot ing 76 S af ety guideline s While troublesh ooting y ou r compu t er , follow these safety guid elines: First st ep s If y o u ha v e pr obl ems w it h y our c ompu te r , try t he se thi ngs fi rst: • Mak e sure that t he pow er/data cor d is connected t o the pow e r module and that t he power module is connect ed to a [...]

www.gatewa y.com 77 T r oubleshooting T rouble shooting topics ar e list ed in alphabet ical or d er . A udio Se e “Sound ” on page 9 1 . CD dri ve Se e “DVD-RW dr ive” on page 78 . Displa y The screen resolution is not correct • Change t h e screen resol utio n from the Displa y Se ttin gs dialog box. F or more infor mation, see the “C[...]

CHAPTER 5: T roubleshoot ing 78 DV D - RW d r ive Th e compute r does not rec ognize a d isc in the opti cal disc drive • Make sure that th e d isc lab el is facing front (facing you) , the n try in serting it ag ain. • T ry a dif f e rent dis c . Occas ionally , discs a re fla wed or become scrat ched and cannot be read b y t he D V D-R W dri [...]

www.gatewa y.com 79 A DVD mo vie will not play • Make sure tha t the d isc lab el is facing front (facing you) , the n try in serting it ag ain. • T ry a diff e rent dis c. Occasionall y discs a re fla wed or become scrat ched and cann ot be read by the D V D d riv e. • C l ean the disc. For more information, see “Clean ing optical disc s?[...]

CHAPTER 5: T roubleshoot ing 80 Y ou cannot s ee the other com puters on y our netwo rk • Mak e sur e t hat your Etherne t cable is plugged into your computer’s po wer module. Mak e sure that t h e other end is plugged into a network r outer , swit ch, hub, or other networ k d e vice. • Make sure that al l co mpu ters are p lug ged into a pow[...]

www.gatewa y.com 81 T o resto re deleted f iles: 1 Double-clic k the Recyc le Bi n icon. Th e li st of recentl y delet ed file s op e ns. 2 Rig ht- clic k th e fil e yo u wan t to res tore, th en cli ck Res tore . The file is r estor ed t o the place wher e i t was origin ally de lete d fr om. If the R ecycle Bin w as emptied b efore y ou tr y to r[...]

CHAPTER 5: T roubleshoot ing 82 Internet Se e also “Modem ( dia l -up)” on page 85 . Y ou cannot connec t to the Int e rnet • If you are us i ng the dial-up modem USB dongle , mak e sure t h at the modem cable is plugged into the modem jack on the dongle and not the Ethernet ne twork jack on th e po wer m odule . • Make sur e that your acco[...]

www.gatewa y.com 83 P eople are sendi ng yo u e-mail messages, but y ou ha v e not receiv ed any mail • C lick th e Re c e ive or Send/Receiv e b utto n i n you r e-mail progr am. • Mak e sure that y our ac count with y our Internet se rvice pro vider (ISP) is s et up correc tly . Contac t your I SP f or tec hnical support. Key b o a r d The ke[...]

CHAPTER 5: T roubleshoot ing 84 Y ou need t o burn progr ams that were re corded with y our comput er to a DVD using Media Cent er • Media Center sa ve s recorded programs in the DVR -MS form at . Y o u c an bu rn a DVR- MS fil e to a DV D wi th DV D recor di ng (burning) sof tware and with Media C en t e r itself. Y ou want t o play recorded pro[...]

www.gatewa y.com 85 Me m o r y c a rd re ad e r Th e dr iv e lett e rs f or th e memory card sl ot does not appe ar in the Co m puter w indow • The memory ca rd reader w as temporaril y uninstalled usin g the Remo ve Har dware icon in the s yst em tra y . R eboot y o ur computer , and your card reader will be re-installed. Modem (cable or DSL) My[...]

CHAPTER 5: T roubleshoot ing 86 2 C lick Hardware a nd Sound , t hen c lick Ph one and Modem O ptions . The Phone and Mod em Options dialog bo x opens. 3 If th is is the first t ime y o u have acc es se d th is cat egory , the Location Information dialog box opens. Enter the inf o rmation for y o ur ar ea , then c l ic k OK . 4 C lick th e Dialing [...]

www.gatewa y.com 87 • T ry another t elephone line (either a dif fer ent telephone number in your hou se or a telephone line at a diff e rent location) . If y ou can connect on t his line , call your telephone servi c e . • T ry connecting w ith the modem at a lo wer connection speed. If reduci n g the connec t speed lets you connec t, call y o[...]

CHAPTER 5: T roubleshoot ing 88 5 C lick th e Modems tab , cl i ck y our mode m, then cli ck Propert i es . The M od em P ro p erti es dialog bo x opens. 6 C lick th e Diagnostic t ab , th en c li c k Query Modem . If inf ormation about the modem appears, the modem pass ed diagno stics. If no m o d em inf o rmation is a v ai lable , a w hit e sc r [...]

www.gatewa y.com 89 Mous e Th e mouse does no t work • Re-sy nc your mouse w ith the computer b y f ollow ing the instr uctions in “S ync ing the k ey b oard and m ous e” on page 22 . • Repla ce th e old batt e ries with n e w batteries. • Shut down and re start your computer . Th e mouse wo rks err aticall y • If the mous e point er be[...]

CHAPTER 5: T roubleshoot ing 90 Po w e r Y our compute r will not tur n on • Ma ke s ur e th at th e p ower mo du le is co nne cted to a n AC pow er source and to y our c omputer , and that y o ur computer is turned on. • If y ou r comput er is pl ugged i nt o a sur ge pr ot ec to r , mak e sure that the surge prot ector is connect ed securel y[...]

www.gatewa y.com 91 Y ou see a “ Printe r queue is full ” error message • Wait until files ha ve been printe d befor e sending additional files t o the printe r . • If you print large fi les or m any files at on e time, you may wa n t t o add additional me mory to t he printer . See t h e print er documentation f or instruc tions f or addi [...]

CHAPTER 5: T roubleshoot ing 92 R eco v ering y our s y st em Y ou can s olve mo st c omputer problems b y f ollowing the inf ormation in “T rouble shooting” on page 77 or in t he tec h nical support pages at www .gate wa y .com . P roblem sol vin g may also in volv e re-installin g some or all of the comput er ’ s software (al so call ed rec[...]

www.gatewa y.com 93 R ecov ering pre-installed sof tw a re and dri v ers Y o u can pe rf orm a p art ial recovery by recovering the software and de vice dri v ers that we re pre-installed at the f ac tory . If you need to r ecov er softw are that did not come pre-installed on y our sy stem, you n e ed t o f ollow t hat sof tw are’ s installation [...]

CHAPTER 5: T roubleshoot ing 94 2 C lick Applications and driv ers ext ernal medi a , then cli ck Next . T he What would you like t o do? dialog box opens. 3 C lick Create sy stem reco very discs , the n click Next . 4 Inser t a blank, recor dable disc int o a recor dable disc dri ve, then clic k Next . If a n Au t oP lay dia log box opens, cl ic k[...]

www.gatewa y.com 95 7 C lick Fini sh . 8 Re move y our final disc, then labe l al l of the discs and stor e them in a saf e place. R ecov e ring pre-in stalled sof tware and dr iv ers usin g Gat ew ay R eco very C enter T o recover specific drivers and software: 1 C lick ( Start ), All Prog rams , Gateway R e covery Center , then c lick Gat ewa y R[...]

CHAPTER 5: T roubleshoot ing 96 T o reco ver de vice dri vers t hat were pr e -installed, clic k Hardw are , t h en click Dev ice driv er recov ery . 3 C l ic k the softw are or driv er you want t o r ecove r , then cli ck Next . 8512740.book Page 96 Thursday, September 27, 2007 2:43 PM[...]

www.gatewa y.com 97 R ecov e ring pre-in stalled sof tware and dr iv ers usin g reco very discs If you c reated a multiple-disc set of r e c overy discs, eac h disc contains a unique se t of softw are a n d dri vers. If a recov ery disc does not of fer t h e sof t w are or driv er you need t o reco ver , try another disc. T o recov er so ftw are an[...]

CHAPTER 5: T roubleshoot ing 98 T o reco ver pr e -installed de vice dri vers, clic k Device driver rec overy , then click the type of driv er you want to re cove r . 3 C lick Next . 4 If the sof twar e or dri ver is not shown on the list, and y ou have a multip le -d isc set of recover y discs, close Gate wa y R ec ov ery Cent e r and try another [...]

www.gatewa y.com 99 T o restore using Microso ft S ystem Re store: 1 C lick ( Start ), C ontrol Pane l , Sys te m a n d Maintenance , t hen clic k Backup and R estore Cen ter . The Bac k up and R es to re C en t er opens. 2 On the left side of the window , click Re p a i r Wi n d o w s using S ystem R estore , then click Next . T he Ch oos e a rest[...]

CHAPTER 5: T roubleshoot ing 100 Manu ally crea ting a rest ore point T o manually c reate a re st ore point: 1 C lick ( Start ), Co n trol P anel , Sy ste m a n d Maintenance , t hen clic k Backup and R estore Cen ter . The Bac k up and R es to re C en t er opens. 2 On the left side of the window , click Creat e a restore point or change settings [...]

www.gatewa y.com 101 R eco ve ring y our sy stem t o its fac to r y condition I f y o u r c o m p u te r ’s p r o b l e m s a r e n o t s o l v e d b y a n y o f t h e o t h e r reco very options, y ou ma y need to r ecov er i ts har d driv e to it s fa ct or y conditi on. This proce ss is called a fa cto r y re c ov er y . T o delet e e very thi[...]

CHAPTER 5: T roubleshoot ing 102 8 T o perf orm a reco very with data back up (recommended) , click Recov ery with a utomati c data backup , t hen clic k Next . - OR - T o perf orm a full f act ory reco very wi thout data back up, cli ck Ful l fact ory reco v ery , then c lick Next . 9 C lick Ye s , then cl ick Ne xt . The Fac to ry i ma ge re c ov[...]

www.gatewa y.com 103 3 When t he prompt “Pr ess an y ke y to boot f rom CD or DVD” appears, pre ss an y ke y on yo ur k ey board. A list of v alid boot de vices appears. 4 Pr ess the arro w keys to sel ect the drive co nta in in g th e Windo ws DVD , then pres s E NTER an d f ollow the on-scr ee n inst ructio ns . 5 Afte r Wi nd ows i s c omp l[...]

CHAPTER 5: T roubleshoot ing 104 • See the tr oubleshooting sect ion of t his chapt er . • Hav e your c ustomer ID , seri al numb er , and order number a vailable , along with a detailed desc ription of your problem, inc luding the e xac t t e xt of a ny er ror me ss ages, and the step s you ha ve tak en. • Mak e sure t hat your computer is n[...]

www.gatewa y.com 105 Tu t o r i n g Answers b y Gate wa y SM is a telep hone servi ce t hat pr ovide s answ ers to all of y our “How do I... ” questions on Gate wa y com puter s. For more i nformat ion , go to www .gat ew ay .com/ans wers . Tr a i n i n g Gatew ay pr ovide s t he follow in g computer -based tr ai ning: Res ou r ce Service de sc[...]

CHAPTER 5: T roubleshoot ing 106 8512740.book Page 106 Thursday, September 27, 2007 2:43 PM[...]

AP P ENDI X A 107 L egal Notices • Important saf ety inf ormation • R egul at or y compliance st at em ents • En vir onme ntal inf ormation • Notice s 8512740.book Page 107 Thursday, September 27, 2007 2:43 PM[...]

APPENDIX A: Legal Notices 108 Important s af ety inf orm ation Y our G ateway sys tem is d esi g ne d a n d tes ted to me et th e l a tes t s t an d ards fo r sa fet y o f i n form at i on technology equipme nt. Howe v er , to ensure safe use of this product, i t is i mportant that the safety instruction s mark e d on the product and in the documen[...]

www.gatewa y.com 109 Ca re du ri n g use • Do not w alk on the power/data ca ble or all ow an ythi ng t o rest on it. • Do no t spill an ything on the s ys tem. T he bes t w ay t o av oid spills is to av oid eating an d drinking near your system. • Some p roduc ts ha v e a replaceab le CMO S batt ery on t he sy st em boar d. Ther e is a dange[...]

APPENDIX A: Legal Notices 110 FC C de clar ation of conf ormit y R espon sible party: Gatewa y , Inc. 7565 I r v i n e C e n t e r D ri v e Irvine , CA 9 26 18 Phone: 800- 846- 2000 Th is dev ice complie s wit h P art 1 5 of the F CC R ules. Op eration of t his dev ice is su bject to the f o llowing two condit ions: (1)this device ma y not cause ha[...]

www.gatewa y.com 111 Canada Ind ustr y C anada (I C) Unin tentiona l em itt e r per IC ES- 00 3 Th is digital app aratus d oes not e xceed t he C lass B limits for r adio noise e missions f rom d igital apparatus as set out in the radio interf erence regulati ons of Industry Canada. Le prése n t appareil nu mér i que n’émet pas de bruits radio[...]

APPENDIX A: Legal Notices 112 T ele vi sion ant enna connec t ors prot ec tion (f or system s fi tte d wi th TV /c a b l e T V tu n e r c a rd s ) E xte rn a l te l evi s i o n a n te n n a g ro u n d i n g If a n o u t s id e an te n na o r c a bl e s ys tem i s to b e c o n n e cted to you r G a teway PC, ma ke s ure th a t th e antenna or cable [...]

www.gatewa y.com 113 P ow er line s Do not loc ate the a n t enna near o verhe ad light or pow er cir cuits, or w here it could fall int o such pow er lines o r cir cuits. Wa rn i n g When installing or r ealignin g an outside antenna syst em, extreme care should be tak en to k eep fr om touc h ing such power lines or c irc uits. Contac t with the [...]

APPENDIX A: Legal Notices 114 En v ironmental inf or mation The product yo u have purcha sed c ontains extrac ted natural resources that hav e been used in the manufac turin g proces s . T h is product may contain su b s tances known t o b e hazardous t o t h e envir on ment or to human heal th. T o pre vent releases of harmf u l sub stances in to [...]

www.gatewa y.com 115 In the interest of co ntinued product development, Gatew ay reserves the right to make improve me nts in this manual and the products it describes at any time, w i thout notices or obliga t ion. T rademark ackno wledgments Gate way and the Black -and-White Spot Design are trademarks or regi st ered t r ade marks of Gat ewa y , [...]

APPENDIX A: Legal Notices 116 8512740.book Page 116 Thursday, September 27, 2007 2:43 PM[...]

117 A accessories safety preca utions 108 arrow keys 23 audio coaxial digital jack 10 headp hone j ack 9 micr ophone jack 9 muting 42 optica l digita l jack 10 recording 32 S/PDI F jack 10 troubleshoot ing 91 audio pl ayback buttons 23 B backing up fi les 69 battery replacing CMOS 56 replacing system 56 BigFix 64 Bright button 23 broadband 10 , 16 [...]

118 Index keyboard 17 micro phone 9 modem 41 mouse 18 netwo rk 10 , 16 powe r 15 print er 9 scanner 9 S-Video 34 USB 9 video c a m era 9 Web cam 39 copyin g CDs and DVDs 32 creating discs 32 D defaul t printer 90 defragment ing hard drive 68 delet ing files and fold ers 66 dial- up m odem adjust ing volum e 88 conn ecting 41 diagno stic s 87 diali [...]

119 www.gatewa y.com G Gateway contact inf o rmation 3 Custom er Car e 2 model number 3 serial numb er 3 Technical S upport 2 Gate way Reco very Ce nter creating recove ry discs 93 re-inst alling software 95 graphics card insta lling 55 H hard driv e adding 50 backing up fi les 69 checking for errors 67 checking f or free space 65 defra gme ntin g [...]

120 Index dele ting f iles 66 extend ing com puter life 61 suggested sche dule 60 using Task Sc heduler 71 media read e r See memory card reader memory adding 48 insta lling 48 troubleshoot ing 84 memory card read er 9 insert ing car d 33 locati ng 8 removing card 33 suppor ted card s 33 usin g 32 Memory Stick 33 micro phone jack 9 Micros oft Certi[...]

121 www.gatewa y.com moving 25 port s See conn ections powe r button 7 , 9 conn ecting 14 Hibernate mode 7 , 9 indic ator 6 source pro blems 14 Standby/ Resume 7 , 9 troubleshoot ing 90 turni ng off 20 turni ng on 19 power /data cabl e 9 print er insta lling 41 setting de fault 90 troubleshoot ing 90 USB port 9 prog rams closing un responsiv e 21 o[...]

122 Index tran sfer rin g 72 , 73 short cut menus accessing 25 shortcuts openin g menu 25 shutti ng down 20 , 21 Sleep but ton 23 slee p mode 20 Smar tMedi a 33 software recovery discs 93 , 97 re-inst alling 92 , 93 sound adjusting 42 controls 42 muting 42 troubleshoot ing 91 SoundVu 6 stand slide-o ut 7 , 9 Stand by m ode 7 , 9 starting comput er [...]

123 www.gatewa y.com V video play ing 31 volume adjusting 42 adjusti ng dial-up modem 88 controls 42 muting 42 troubleshoot ing 91 W waking c omputer 20 Web cam conn ecting 39 Windows Prod uct Key Code 3 Windows Easy Transfer 72 Window s Me dia Cente r troubleshoot ing 83 Win dows Syst em Restor e 92 creating resto re point 100 Window s Up date 64 [...]

124 Index 8512740.book Page 124 Thursday, September 27, 2007 2:43 PM[...]

8512740.book Page 125 Thursday, September 27, 2007 2:43 PM[...]

MAN MOZA RT HW REF GDE R2 1 0/0 7 8512740-Back.fm Page 126 T hursday, September 27, 2007 2:57 PM[...]