Gateway GM5688E manual

® REFERENCE GUIDE 8512418.book Page a Friday, May 11, 2007 11:44 AM[...]

8512418.book Page b Friday, May 11, 2007 11:44 AM[...]

i Chapter 1: About This Reference . . . . . . . . . . . 1 About thi s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessi ng the o nline Use r Guide . . . . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contac t inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microso ft Certif[...]

Contents ii Creating disc s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using t he memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . 28 Memory card t ypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using a mem ory card . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

www.gatewa y.com iii Using B igFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Managing hard driv e space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Checking hard dri ve space . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Deleting unne cessary files . . . . . . . . . . . . . . [...]

Contents iv Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Sound . . . . . . . . . . . . . . . . . . . . . .[...]

CHAP TER 1 1 About T his R ef erence • About this guide • Acces sing the online User Guide • G a tewa y c o n t a ct i n fo rm a t i o n • Micr osof t C ertificat e of Aut hentic ity • For m o re i n forma tio n 8512418.book Page 1 Friday, May 11, 2007 11:44 AM[...]

CHAPTER 1 : Abou t This Refe rence 2 About t his guide Th is guide in clude s inf or mation and mai nten ance inst ruc tions that ar e spec ific t o y our model of Gat ew a y computer . Some ill ustrat ion s in this gu ide m a y lo ok different tha n your computer becaus e hardw are options and port locations may v ary . F or all ot her comput er i[...]

www.gatewa y.com 3 Gat e w a y contac t inf ormation The label on the top of y our computer contains infor mation that i dentifies y our computer model and s erial number . Gat ew a y C ust omer Care will need t his inf orm ation if you cal l f or a ssistance . Mic r o s of t C er tificat e of Au th e n t i cit y Th e Micr os oft C ert ificat e of [...]

CHAPTER 1 : Abou t This Refe rence 4 8512418.book Page 4 Friday, May 11, 2007 11:44 AM[...]

CHAP TER 2 5 Checking Out Y our Co m p u te r • Fro n t • Back 8512418.book Page 5 Friday, May 11, 2007 11:44 AM[...]

CHAPTER 2 : Checking Out Your Computer 6 Fro n t Me m or y c a rd rea d er DVD/C D drive Micr ophone j ack Pow er butto n / power indica tor DVD/CD drive (optional ) Headphone jac k IEEE 1 3 9 4/ FireWi re™ p ort USB por ts Vide o jack (opt iona l) Audio left jack (optional ) Au dio r ight jack (optional ) Di skette or remo vabl e har d driv e (o[...]

www.gatewa y.com 7 Com ponen t Icon Des cript ion Mem ory c ar d read er In sert a me mory card from a digit al cam era, MP3 pla y er , PD A, cellular t ele phone , or othe r dev ice into the memor y card reader . Optical disc dri v e U se this dri ve t o li ste n to a udio CDs, install game s and pr ograms, w at ch DVDs, and st ore lar ge file s o[...]

CHAPTER 2 : Checking Out Your Computer 8 Bac k Important Y ou r computer’ s hard war e options and port locations ma y v ary fr om th is illu stration. Componen t Icon Descri ptio n Vo l ta g e sw itc h The swit c h is pr ese t at th e fac t ory . Mak e sure th at thi s i s set to the co rrect volt ag e for you r ar ea. P ow er connec t or Plug t[...]

www.gatewa y.com 9 US B ports Plug USB ( Univ er sal Serial Bus) d e vice s (such as a U SB pri nt er , scanner , camer a, k e yboar d, or mo use ) int o the se por ts. F or more informa ti on, see “Installing a pr inter , scann er , or other de v ice” on pa ge 32 . S/P DIF output jac k (optional) P lug an optical cable f rom an amplifie r or e[...]

CHAPTER 2 : Checking Out Your Computer 10 Rea r s pea ker jac k (black plug) Plug y our r ear right and lef t speak ers in to this jack. F or mor e inf orm ation, see “Co nfiguring t he audi o jacks” o n page 3 1 . Audio input (Line i n) jack (bl ue plug) -OR - Side speak er jack This ja c k is u s er conf ig ur a b le f or one of t he f ollo w[...]

CHAP TER 3 11 Set ting Up and Get ting Start ed • W o rking saf ely and c omf ortabl y • Prepar ing pow e r connec tions • C onnec ting t o a broadband modem or net work • C onnec ting a dia l-up modem • Starting y our comput er • T urning of f your comput er • R e starting (r ebooting) your comput er • Usi ng th e k e ybo ar d • [...]

CHAPTER 3: Setting Up an d Getting Started 12 W orking saf ely and comf or tabl y Bef ore using your computer , follow the se general gui delines f or se tting up a saf e and comf orta ble work area and a v oiding discomf ort and str ain: • K eep hands and arms parallel to t he floor . • Adjust t he sc reen so i t is perpendicular t o y our lin[...]

www.gatewa y.com 13 R educ ing e y e str ain Sunlight or bright indoor lighting shoul d not reflec t on the monitor sc reen or shine direc tly into y our e yes . • P o sition t he computer desk and sc r een so y ou can av oid glare o n your screen and lig ht shin ing directly into your e y es. R educe glar e b y installing sha des or c urtains on[...]

CHAPTER 3: Setting Up an d Getting Started 14 Sit ting at y our comput er • Av oid bending, arc hing, or angling y our wrists. Mak e sure t hat the y are in a relaxed po sition when you type . • Do n o t s l ou ch for w a rd o r l e a n fa r ba ck . S it wi th yo u r b a ck str aig ht s o y our k nee s, hip s , and el bo ws f or m ri ght angl e[...]

www.gatewa y.com 15 C heck ing the voltage sele c tio n The power s upply , a comp onent built int o you r computer , pro vide s power t o the s yst em board, add-in cards, and peripheral de vice s. The pow er supply’ s voltage selec tion for y our location i s ty picall y se t at t he f ac t ory , but y ou can c hange it to matc h the elec tric [...]

CHAPTER 3: Setting Up an d Getting Started 16 C onnec ting a dial-up modem Y our computer ma y hav e a 5 6K modem that y ou can use w ith a st an da rd te le ph on e l in e to con ne ct to the In tern et or f a x documents. T o conn ect th e mod em: 1 Insert one end of the m odem cable i nto t he mode m jack on the modem a t the back of your comput[...]

www.gatewa y.com 17 5 T o open your comput er ’s Start menu, click ( Start ). F r om t hat menu , y ou ca n ru n pr ogr ams and s ear c h f o r file s. Fo r more inf orm ation on using y our comput er’ s menus, see “U sing Window s” and “Cu st omizing Windo ws” in your online Use r Gu id e . W aking up y our comput er When y ou have not[...]

CHAPTER 3: Setting Up an d Getting Started 18 2 T o “ w ake” your computer , pre ss a k e y on the k e yboard or pres s the pow er butt on. If the computer remains in Sleep mode, pre ss t he power but ton. T o t urn of f y our com pute r: 1 C lick ( Start ), clic k the ar row ne xt to t he lock icon, th en cli ck Shut Down . The computer tur ns[...]

www.gatewa y.com 19 U sing t he k e y boar d Premi um multimedia k e yboar d f eature s The k e y board has s ev eral dif f erent type s of k ey s and but tons. Y our ke y board also ha s status indicat ors that sho w whic h k e yboa rd f eature is ac tiv e . Featur e Icon Descripti on Edit ing buttons Pres s these butt ons to copy , cut, and paste[...]

CHAPTER 3: Setting Up an d Getting Started 20 Elit e multi media k e y boar d f eatur e s The k e y board has s ev eral dif f erent type s of k ey s and but tons. Y our ke y board also ha s status indicat ors th at show whic h k e yboa rd f eature is ac tiv e . Win dows keys Pr es s one of t hes e k e ys to ope n the W indo w s Start menu. T hes e [...]

www.gatewa y.com 21 Fea t ur e Icon Desc riptio n Slee p button Pres s this butt on to activ ate y our computer’s Sleep (po wer -sa ving) mod e. Func tion ke ys Pres s these k ey s to start progr a m actions. Each pr ogram u se s diff er ent func tion k e y s f or diff erent purpose s. See the program doc umentatio n to f ind out mor e about the [...]

CHAPTER 3: Setting Up an d Getting Started 22 U sing t he mou s e The mou se is a de v ice that contr ols the point er mo vement on the comput er displa y . This illu str ation show s the stan dard mouse . As you mo ve t he mouse , the point er (arro w) on the disp lay mov e s in the s ame direc tion. Y ou ca n us e the left and rig ht b utt on s o[...]

www.gatewa y.com 23 Y ou c an use the scrol l w h e el on the mouse t o mov e through a docume nt. This feature is not available in al l program s. For mor e inf ormation about how t o adjust t he double-click speed, pointer speed, right -hand or left - hand co nfigurati on, and other mouse s etti ngs, see the “Cu st omizing” chapt er in y our [...]

CHAPTER 3: Setting Up an d Getting Started 24 U sing optical dr i v e s Fea t ures Y our optica l dri ve ha s the f ollo wing basic components: L oading an optical disc T o insert an optica l disc: 1 Pre ss t he e ject bu tton on the optical disc dr iv e . 2 Pl ace the dis c in the tra y wit h the la bel f aci ng up. 3 Pr es s t he e jec t but to n[...]

www.gatewa y.com 25 Identifyi ng optical driv e type s Y our computer may contain one of the follo wing driv e ty pes. Pre ss t he dri ve’ s e jec t butt on, then L ook on t he f ront of the dri ve’ s dis c tr ay f or one or mor e of t he f ollow ing logo s: If y our optical dri ve has this logo... Y our driv e type is... Use y our dr iv e f or[...]

CHAPTER 3: Setting Up an d Getting Started 26 Pl ayi n g d i scs Pl ayi n g a C D A standard compac t disc ( CD ) c an hold an e nti re album of digital songs and can be pla yed on a CD play er or your computer’s CD driv e. Us e a musi c progr am or W indow s Media P la yer on your computer t o: • Play mus ic CD s • Create MP3 m u sic files f[...]

www.gatewa y.com 27 Pl ay i ng a DV D A Digital V e rsa tile Dis c (DVD) i s similar t o a standar d CD but has great er data capac ity . Becau se of t his incr eas ed capacity , full-len gth mo vie s, se v eral alb ums of music, or s ev er al gigaby t es of data can fit on a single disc. D VDs can be play ed on a D VD play er or a D VD dri ve-equi[...]

CHAPTER 3: Setting Up an d Getting Started 28 C opy i ng optic al discs Y ou can copy optical discs t o mak e back ups of y our data. For more informa tion , see your onli ne Use r G uid e . U sing t he memory card r e ader Y ou can u se the optional memory c a rd reader to tr ansfer pic ture s f r om a d igit al c amer a to y our co mput er . Y ou[...]

www.gatewa y.com 29 2 T o acces s a file on the memory car d, clic k ( Start ), then click Comput er . Double - clic k the dri v e let t er (f or examp le, th e E: dri v e ) , then doub le-c lic k t he f ile n ame . T o remo v e a memory ca rd: • Wa i t fo r t h e m e m o r y c a r d r e a d e r a c c e s s i n d i c a t o r to s to p blinking, t[...]

CHAPTER 3: Setting Up an d Getting Started 30 Adju sting t he v olume Y ou can adjust v olume using y our speak ers’ controls or the Windo ws v olume controls. Y ou can also adju st the volume of specifi c sound devi ces in your computer . T o adjust the ov er all volume u sing hardw are controls: • If y ou are u sin g e xt ern al speak ers, tu[...]

www.gatewa y.com 31 4 T o a djust device volum e levels, click Mixer . Th e Vo lu me Mix er dialog box opens, wher e you can click and drag sliders f or indiv idual de v ices. 5 C lick X in the to p- ri gh t c or ne r o f th e win dow to clos e i t. Tip Adju st t he Windo ws Sound s slider t o chang e syst em soun ds v olume inde pendentl y of gen [...]

CHAPTER 3: Setting Up an d Getting Started 32 C onf igur ing t he audio jac ks If the back of y our computer has fi ve audio jacks, the y are univ ersal jac ks. This mean s t hat the y can be u sed f or more than one purpos e. For ex ample , the blue jack on the computer can be a s t er eo in j ac k or a st er eo out jac k. T o u se t he aud io ja [...]

www.gatewa y.com 33 IEEE 1 39 4 and USB ports support plu g-and-pla y and hot -swap ping , wh ich mean s that you r comp uter will usually recogni ze suc h a de vice whene v er you plug it i nto t he appropri at e port. W hen you u s e an IEEE 1 3 9 4 or USB de v ice f or the first time , y our computer w ill prompt you t o install any so ft wa re [...]

CHAPTER 3: Setting Up an d Getting Started 34 8512418.book Page 34 Friday, May 11, 2007 11:44 AM[...]

CHAP TER 4 33 Upgr ading Y our C omput er • Pre v enting static electr icity disc harge • Opening th e case • Clos i n g t h e c as e • R eplac ing the color panel • Installing memory • Adding or re plac ing an optical disc dr iv e • Rep la cin g th e m em o r y c a rd re a d e r • Adding or r eplac ing a hard dr iv e • R eplac in[...]

CHAPTER 4: Upgrading Your Com puter 34 Pr e v enting static elec tric ity dis c har g e The components inside y our computer are ex tr emely sensitiv e t o static elec tri city , also kn own a s elec tro static dis char ge (ESD) . Bef ore o peni ng t he com put er c as e , f ollo w th es e gui deli nes : • We ar a groundin g wr ist strap (a v ail[...]

www.gatewa y.com 35 Opening t he cas e Y our compute r cas e pro vide s eas y acce ss t o int ernal components. R emov ing the side panel T o remo ve t he side panel: 1 F ollow t he instr uc tions i n “Pre v entin g static elec tric ity dischar ge” on page 34 . 2 Shut down y our compu ter , then disconnect t he power cord and modem, network, an[...]

CHAPTER 4: Upgrading Your Com puter 36 R emov ing the f ron t bez el To r e m ov e t h e f r o n t b e z e l : 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 . 2 Pre s s the thr ee bez el r et ention tab s, the n swin g the lef t side of the bez el aw a y fr om the comput er and remov e i[...]

www.gatewa y.com 37 C lo sing t h e ca s e R eplacing t he f ront bez el T o rep lace the f ront bezel: 1 Slide the tabs on the righ t side of the bezel into the slots on the right side of the co mputer . 2 S wing t he lef t side of th e beze l in to in ser t the re leas e ta bs o n th e l e ft si d e of th e b eze l i nto th e s lo t s o n t he l [...]

CHAPTER 4: Upgrading Your Com puter 38 R eplacing t he side panel T o rep lace the s ide panel: 1 Make sure that al l of the internal cables are arra nge d inside the computer so the y will not be pinched when y ou close the computer . 2 Slide the side panel to w ard the fr ont of the computer until the back of the side panel is flush w ith the bac[...]

www.gatewa y.com 39 2 Press firm ly o n the lower le ft an d l ower ri ght pa rts of the color panel t o release the panel fr om the fr ont beze l. Y ou should pres s the tw o points against the computer until y ou hear or f eel a c lick, whic h is t he sound of t he panel’ s inter nal loc king tabs unlocking. 3 S wing t he bot t om of t he panel[...]

CHAPTER 4: Upgrading Your Com puter 40 4 Slide the tabs of t he new color panel up i nto the slots on the f ront bez el. 5 Press firm ly o n the lower le ft an d l ower ri ght pa rts of the color pan el to engage t he panel’ s int erna l lock ing tabs . Y ou should pre ss th e two points against the computer until you hear or f eel a click, w hic[...]

www.gatewa y.com 41 Installing memor y When y ou upgrade t he computer memory , make sure t hat y ou install the cor rec t type of memory module f or you r comput er . Y our comp ut er use s DIMM memory . T o inst all or r epla ce DIM M memo ry: 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page[...]

CHAPTER 4: Upgrading Your Com puter 42 5 Align the notc hes on the new DIMM wit h the not che s on the memory module bank and pres s the module firml y into the bank. The tabs on the sides of the memory module should sec ure t he memory module aut omatically . When the module is secur e , you hear a cli ck . 6 Re place the side panel by f ollowi ng[...]

www.gatewa y.com 43 Addi ng or r eplac ing an opti cal dis c dr i v e T o add rep lace an optic al drive: 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 . 2 R emov e t he fr ont bez el by f ollow ing th e instruc tions in “Remo ving the front bez el” on pag e 35 . 3 If y ou are instal[...]

CHAPTER 4: Upgrading Your Com puter 44 6 R emov e the two dri ve r et ention scre w s. 7 Slide the dri ve f orwar d and out of the dri v e bay . 8 Slide the new driv e into t he driv e bay , lin e up the scre w holes on t he dri v e ba y w ith t he sc r e w holes on t he dri v e , then replace the two dr iv e ret ention scr ew s. 9 Re co nnect t he[...]

www.gatewa y.com 45 R eplac ing t he memor y car d rea de r T o replace the me mory card reader: 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 . 2 R emov e t he fr ont bez el by f ollow ing th e instruc tions in “Remo ving the front bez el” on pag e 35 . 3 Sl ide the top be z e l tow[...]

CHAPTER 4: Upgrading Your Com puter 46 5 Unplug the cab le from the back of the card reader , then slide the card reader tow ard the fr ont of your computer . 6 Slide t he ne w car d rea der int o place , then s ecur e it w ith the two s cre w s you remo ved pre v iousl y . 7 Plu g the ca bl e in to th e ca rd re a de r . 8 Pla ce the top be zel on[...]

www.gatewa y.com 47 Addi ng or r eplac ing a har d dr i v e T o add o r rep lace a har d drive: 1 R emov e th e side panel b y f ollow ing the instr uc tions in “Remo vi ng the side panel” on page 35 . 2 Disconnect and label all hard dri ve cables, noting their locations and orientation. (Y ou w ill reconnec t the cables aft e r y ou install t [...]

CHAPTER 4: Upgrading Your Com puter 48 4 Loo se n the ca pt ive th u mbs crew that secu res th e ha rd dri ve cage to th e comp ut er . (This scr ew cannot be re m ove d . ) 5 Remo ve t he hard driv e cage f rom t he com put er . 6 If you are r eplacing a dri ve , remo ve the scr ew s that secur e the hard driv e t o the hard driv e cage, then slid[...]

www.gatewa y.com 49 9 L ine up the tabs on the right side of the cage with the slots on the inside of the ca se , then slide t he cage into the c ase . 10 Tighten the cage thumbscr ew , then plug the h ard driv e cage f an cable back int o t he s ys tem boar d. 11 Connec t the driv e ca bles. If you are r eplacing a driv e, u se you r no tes from S[...]

CHAPTER 4: Upgrading Your Com puter 50 4 Loo sen the f our captiv e scr e w s that secure t he heat sink and fan as sembly to t he sy st em board, then remo v e the as sembl y and place it on a stable surf ace wit h the f lat surf ace of the heat sink (t he side with the ther mal grease) up. (The f our scr ew s cannot be c omple tely re m ove d . )[...]

www.gatewa y.com 51 8 If this is a new heat sink, remo ve the strip on the heat sink that covers t he g r ay t hermal g reas e. If you are r e-usi ng a heat s ink , u se rub bing (is opr op y l) alcoh ol t o r emov e the old th ermal gr eas e , then re-appl y a small b e a d o f t h e r m a l g r e a s e ( a b ou t t h e s i z e o f a p e a ) t o t[...]

CHAPTER 4: Upgrading Your Com puter 52 4 If you ar e replac ing an e xpansion ca r d, remo ve t he old car d. Y ou can slightl y see sa w the car d end-t o-end to loosen t he card, but do not bend the car d sidew a ys. 5 Install the new car d into the e xpansion slot. Y ou can slightly s eesa w the car d end-to-end to help insert the card, but do n[...]

www.gatewa y.com 53 T o rep lace th e batt ery: 1 R estart y our comput er . 2 During the restar t, pres s and hold t he F1 ke y. T h e ma i n menu of the BIO S Setup utility opens. 3 Wr it e do w n all v alue s in t he menu s and submenu s, t hen exi t fr om the utility . 4 Shut down y our compu t er . 5 R emov e th e side panel b y f ollow ing th[...]

CHAPTER 4: Upgrading Your Com puter 54 9 Ma ke s ur e t ha t th e po si tive ( +) si d e o f th e new ba tte ry i s f a c i n g u p ( u s u a l l y t h e s i d e t h a t t h e b a t t e r y t y p e a n d model numbe r are e tc hed into), t hen press t he batt ery into the socket until it sna ps into plac e. 10 Re place the side panel by f ollowi ng[...]

www.gatewa y.com 55 6 Rem ove t he eig ht syste m boa rd screws . 7 L ift the s yst em board up and out of the case . 8 Align the ne w sy ste m board on the s cr ew hole s in the case , th en secure i t into the case with th e scre ws. 9 If your r eplacement syst em board does not include a proce ss or remov e the pr oces sor fr om the old sy stem [...]

CHAPTER 4: Upgrading Your Com puter 56 8512418.book Page 56 Friday, May 11, 2007 11:44 AM[...]

CHAP TER 5 57 Maintaining Y our Co m p u te r • Set ting up a mainten ance sc hedule • Caring f or y our comput er • C leaning y our comput er • Updating W indow s • Using BigFix • Managing har d dri v e space • Sch eduling ma int e nance tasks • Mo vi ng fr om yo ur old computer 8512418.book Page 57 Friday, May 11, 2007 11:44 AM[...]

CHAPTER 5: Maintaining Your Computer 58 Se t ting up a maint enance s c he dule Use t he f ollowing tabl e t o set up a r egula r maintenance schedu le. Maint enanc e task W eekly Mon thly When ne ed ed Check f or viruses X X X Run W indo w s Updat e X X Manage har d dri ve s pace X Clean up hard dr iv e s X X Scan har d dri ve f or err ors X X De [...]

www.gatewa y.com 59 Car ing f or y our comput er T o extend t he li f e of your computer : • B e c a r e f u l n o t t o b u m p o r d r o p y o u r c o m pu t e r , a n d d o not put any ob jects on t op of it. The cas e , although strong, i s not made t o support e xtr a we ight. • When transporting y our computer , we recommend that you put [...]

CHAPTER 5: Maintaining Your Computer 60 C leaning y our comput er K eeping your comput er clean and the vents fr ee from du st helps k e ep y our computer perf orming at its best. Y ou ma y wan t to ga the r t he se item s and pu t to geth er a c om pu ter cleaning kit: • A sof t, lint -f re e clot h • An aero sol can of air t hat has a narr o [...]

www.gatewa y.com 61 2 If y ou spill liquid on the k e yboar d, turn off y our computer and turn the k e yb oard up side down. L et the liquid drain, then let the k e yb oard dry be f or e trying to use it again. If the k e y boar d does not work af t er it drie s, y ou may need t o replace it. C leaning t he monit or T o c lean the monit or: • T [...]

CHAPTER 5: Maintaining Your Computer 62 C leaning optical dis cs Optical disc s (CDs, D VDs, and Blu-ray Discs) ge t dirty f rom fr equent hand ling. T o clean an opt ica l disc : 1 Wip e f rom t he cent er to t he edge , not ar ound in a c irc le , using a pr oduct made especi ally f or the purpos e. Updating W indo w s Windo ws Updat e helps you [...]

www.gatewa y.com 63 U sing BigF ix BigFix monit ors y our computer f or problems and c onflic ts. It aut omaticall y gat hers inf ormation about the lat e st bugs, sec urity alerts, and updat es f rom BigFix sit es on the Inte rnet. Whene ver BigFix det ects a problem, it alerts y ou by fl ashing the blue taskbar ic on. T o f ix the prob lem, clic [...]

CHAPTER 5: Maintaining Your Computer 64 C hecking ha rd dr iv e space T o c heck hard dr iv e sp ace: 1 C lick ( Star t ) t hen c li ck Co mputer . T he Co mp u ter wi nd ow o pe ns . 2 Right -c lick t he dri v e that y ou w ant t o c heck f or a v ailable fi le space , then clic k Pr op erti es . Drive spa ce informat ion appears. Short cut Start [...]

www.gatewa y.com 65 Deleti ng unnece s sary file s Delet e unneces sary fi les, su ch a s te mporary f iles and f iles in the R ecy c le Bin, t o f r ee har d dr i v e sp ace . T o dele te unnecessary files: 1 C lick ( Star t ), All Progr ams , Accesso ries , Sy s te m T ools , then c lic k Disk Cleanup . T he Disk C lean up di alog box opens. 2 C [...]

CHAPTER 5: Maintaining Your Computer 66 C hecking the hard dri v e f o r err ors The Er ror -c hecking progr am ex amines the hard dri ve f or ph ysical f law s and file and f olde r pr oblems. This progr am correc ts file and folder problems and ma rks f lawed area s on the hard dri ve so W indows doe s not use them. If y ou use y our computer s e[...]

www.gatewa y.com 67 5 C lick OK . Def r agmenting t he har d dri v e When workin g wit h file s, so metimes Windo w s div ides the f ile informati o n in to piec es and stores them in d i ff erent pla ces on the hard drive . This is called frag men tat i o n , and it is nor mal. In order f or y our computer t o u se a file , W indow s must s earc h[...]

CHAPTER 5: Maintaining Your Computer 68 3 C lick Defr agment no w . This proces s ma y tak e hours to complete , depending on t he siz e of the dri ve being defr agmented. Backing up file s Backing up file s and remov ing them fr om the har d driv e fr ees space f or new fil e s on the hard dri ve . It also prot ec ts y ou fr om losin g imp ortan t[...]

www.gatewa y.com 69 4 Follow the on-screen ins t ructions to select a backup sto rage location and t he files and f olders t o back up. Sc heduling maint en ance ta sks T ask Scheduler lets y ou schedule maint enance tasks such as running Disk Defragmenter and c hecking your dri ve s f or err ors. To s t a rt t h e Ta s k S c h e d u l e r : 1 C li[...]

CHAPTER 5: Maintaining Your Computer 70 Mo v ing f r om y our old comput er T ran sf erri ng file s and s et tings a utomatic ally Y ou can mov e y our file s, f olders, sof twar e se ttings, and u ser account set tings (such a s display , Internet, and e-mail set tings) fr om y our old computer t o y our new one u sing Window s Ea sy T ransf er , [...]

www.gatewa y.com 71 T ran sf err ing f ile s and s et tings ma nual ly Y ou can manually tr ansf er y our personal data f i le s b y cop ying the m to remo v able media, suc h as a wr itable dis c, an e x ter nal hard dri ve , a net work location, or a f lash driv e . Fi ndin g y our documents M a n y p r o g r a m s s av e y o u r p e r s o n a l [...]

CHAPTER 5: Maintaining Your Computer 72 Fin di n g ot h e r f il es Us e Windo ws F ind or Searc h t o locat e other pers onal data f iles. F or mor e inf orm ation, s ee “Usi ng W indo ws ” in y our onl ine User Guide . Y ou can of t en identify diff erent data file ty pes b y looking at the fil e ’s ext ensio n (the p art of t he fi le name[...]

CHAP TER 6 71 T roubleshooting • Sa fety gu i d e l i n es • Fir st s teps • T roubleshooting • R eco ver ing y our sy st em • T e lephone support 8512418.book Page 71 Friday, May 11, 2007 11:44 AM[...]

CHAPTER 6: Troublesho oting 72 S af ety guideline s While troublesh ooting your co mputer , f ollow these safety guid elines: First st ep s If y o u ha v e pr obl ems w it h y our c ompu te r , try t he se t hi ngs fir st: • Ma ke su re that th e p ower co rd i s c onn ecte d to you r computer and an AC pow er outlet and that th e power outlet is[...]

www.gatewa y.com 73 T r ouble shooting T rouble shooting topic s are list ed in alphab etical or der . Add-in car ds See “Expansion card s” on page 78 . Audio See “Sound” on page 9 2 . CD or D VD dri v es Th e comput er d oes not r ecogniz e a disc or the CD or D VD drive • Mak e sur e t h at t he di s c label is f ac ing up , t he n try [...]

CHAPTER 6: Troublesho oting 74 An aud io CD does not p roduc e soun d • Mak e sur e t h at t he di s c label is f ac ing up , t he n try aga in. • Some music CDs hav e copy prot ecti on sof twar e . Y ou may not be able to pla y these CDs on y our computer . • Make sure that the volume co ntrols are turned up. For more inf orm atio n, see “[...]

www.gatewa y.com 75 Disk et t e dr i v e The disk ette d riv e is not recogni zed • Shut down and re start y our computer . Y ou cannot sav e a fi l e to diskett e or you see t he message “ disk is full or writ e-protect ed” • Mak e sure t hat the writ e-prot ection tab on the upper -ri ght corner of the disket t e is down (unprot ect ed) .[...]

CHAPTER 6: Troublesho oting 76 Th e disk ett e dri ve LED is lit conti nuousl y • R emo v e t h e disk ett e f r om the dri v e . If t he light sta y s on, try restar ting your computer . Displa y The screen resolution is not correct • Change t h e sc ree n resoluti on from the Displa y Se t tin gs dialog box. F or more inf ormation, see the ?[...]

www.gatewa y.com 77 Et herne t Y ou cannot see t he other c omput ers on y our net work • Mak e sure that your Ether net cable is plugged i nt o the Etherne t jack on your comput er . Mak e sure that the other end is plugged into a ne tw o rk rout er , swi t c h, hub, or other netw ork dev ice . • Mak e sure t hat all comput ers are plugged int[...]

CHAPTER 6: Troublesho oting 78 Y our Ethernet netw ork is running slo wer than y ou expec t • If your Ether net network is running slow er than you expec t, check the speed of each Etherne t comp onent. For be st re sults, all Et hernet components should be standard Et hernet ( 10 Mbps), Fas t Ethernet ( 1 00 Mbp s or 1 0/1 00 Mbps) , or Gigabit [...]

www.gatewa y.com 79 Hard dri v e Y o u se e an “Insufficient disk space” error me ssage • Delet e unnecess ary files f rom t he hard driv e using Disk C leanup. For instru ctions on deleting unnec e ssary fi les, see “Dele ting un necessary files” on p age 64 . • Empty the Recy cle Bin by r ight-c licking the Rec yc l e B in icon, t hen[...]

CHAPTER 6: Troublesho oting 80 Internet Se e also “Modem (di al-up)” on page 85 . Y ou cannot connec t to th e Inter net • If you ar e using a dial-up modem, make sur e that th e modem cable is plugged into the modem jack and not the Ethernet netw ork jack. See your se tup poster to mak e sure that th e c onnections ha ve been made correctly.[...]

www.gatewa y.com 81 Connect ing to a W eb site tak es t oo long Man y fac tor s can aff ec t Int ernet per f ormance: • The condition of t he telephone lines in your residence or at y our local t elephone s ervice • The condition of the Inter net comput ers to w hich y ou connect and the number of users acces sing those computers • Th e compl[...]

CHAPTER 6: Troublesho oting 82 Li quid spilled in the ke y board • If you spilled liquid in t he ke yboard, turn off y our computer and unplug the k e y boar d. C lean the k e yboard and tu r n it up s i de do w n t o dr a i n i t. L e t t h e k ey boa r d dr y befor e using it again. If the ke yboard does not w ork afte r it dries, y ou may need[...]

www.gatewa y.com 83 • T ype of co nnection used — Y ou can connect t he computer v ideo output to a TV . Ho we v er , the connection type has an aff e ct on t he video qual ity . The Media C ent er has tw o video outputs: • V GA—If your TV inc ludes a VG A port, connec t the VG A cable from the computer’s V GA (monit or) port t o the TV?[...]

CHAPTER 6: Troublesho oting 84 • Ty p e o f T V ( i nterlaced or progre ssi ve scan) Man y CR T (tube) TVs us e int erlaced v ideo. Int erlaced v ideo di spla ys a v ideo frame w ith two pa sse s of alt ern ating scan lines. The TV sc ree n first displa y s the v ideo image odd lin es one at a time , sequentially f rom top to b o tto m, t he n i [...]

www.gatewa y.com 85 Y ou want t o play recorded progr ams on other comput ers • A DV R-MS fi le r ec ord ed to DVD ca n be re pl ayed on another computer running Media Center or on an y computer t hat ha s a D VD play er and D VD decoder softw are (such a s WinDVD) . T he non -Media Cent er computer mu st also ha v e at lea st Window s XP with Se[...]

CHAPTER 6: Troublesho oting 86 Modem (cable or D SL) My co mputer c annot connect t o the Int er net. • Mak e sure that y our mode m is connect ed to the ne twork jack. • See the documentation that came wit h your modem f or additional tr oubleshooting inf or mation. Modem (dial -up) See a lso “Internet” on page 79 . Y our modem does not di[...]

www.gatewa y.com 87 4 C lick t he Dial ing Rules tab, c lick t he location f r om which y ou are dialing, then click Ed it . 5 Make sure that all settings a r e c orrect. • Disconnec t an y answer ing mach ine, fax mac hine , or pr in ter tha t i s o n th e s am e li ne as the mo de m. Do no t connect the se de vices t o the sa me telephone line [...]

CHAPTER 6: Troublesho oting 88 Y our 56K modem does not connec t at 56K Current F CC regula tio ns restrict a ctual dat a tran sfer ra tes ov er public t elep hone lin e s t o 5 3K. Other f ac t ors, su c h as li ne noise , te lephone s ervice pr o vider equ ipment, or ISP li mitations, ma y lower the speed ev en further . If y ou r com put er h as[...]

www.gatewa y.com 89 6 C lick t he Diagnostic ta b , t h e n c l i c k Query Modem . If inf ormation about the modem appe a rs, the modem pass ed diagn o stics. If no modem inf o rmation is a v ai lable , a w hit e sc r een appears w it h no data, or if you ge t an error suc h as por t alr ea dy open or t he mod em has f ail ed to respond , the mode[...]

CHAPTER 6: Troublesho oting 90 Mous e Th e mouse d oes not w ork • Make su re that the mo use cab le i s plu gge d in correctly . • Shut down and re start y our computer . • R emov e all ex tension cable s and swit ch bo x es. • T ry a mouse y ou kno w is working t o mak e sur e th at t he mouse port works. Th e mouse w orks er ra ticall y [...]

www.gatewa y.com 91 Po w e r Y our compute r will not tur n on • Ma ke s ur e th at th e p ower co rd i s c on necte d to an AC power sour ce and to your computer , and that y our computer is tur ned on. • If y ou r comput er is pl ugged i nt o a sur ge pr ot ec to r , mak e sure that the surge prot ect or is connected sec urel y to a pow er ou[...]

CHAPTER 6: Troublesho oting 92 3 Right -click t he print er y ou want t o be the def ault printer , then click Set as Def aul t Print er . • R einstal l the p rint er dri v er . See t he guide t hat came w ith y our print er f or instr uct ions on installing t he print er dri ver . Y ou see a “Pr int er queue is full” e rror mes sage • Ma k[...]

www.gatewa y.com 93 Sound Y ou are not get ting sound f rom the speak ers • Make sure t hat the vo lume c ontrols are turned up. For more inf orm atio n, see “A d j u s t i n g th e v o l u m e ” o n page 30 . • Make sure that mute con trols are turn ed off . F or m ore informati on, see “ Ad ju sting the volume” on page 30 . • If y o[...]

CHAPTER 6: Troublesho oting 94 • If onl y one or two it ems of s oftw are or har dw are ha v e sto pped w orking corr ectl y , the problem may be solv ed by re -in sta lli ng the software o r th e h ardware d riv ers . T o reco ve r softw ar e and driv ers that we re pre-installed at the f act ory , see “R eco veri ng pre-installed softw are an[...]

www.gatewa y.com 95 Prepar ing for sof tw are and dev ice dr iv er reco v ery Y ou can usu ally r ecov er y our pre-installed sof twar e and dri vers fr om y our hard dr iv e. Howe v er , if you e v er re-install Windo ws fr om the W indows D VD or install a new har d driv e , y ou nee d to reco ver your pr e -installed sof tw are and dri v ers usi[...]

CHAPTER 6: Troublesho oting 96 4 Inser t a blank, r ecord able disc int o a recor dable dis c dri ve , then cl ick Next . I f an Aut oP la y dia log bo x opens, cl ick th e x in the upper -right corner to close it. A dialog bo x opens that t ells y ou the number of blank disc s you need to cr eat e a full set of reco very disc s. 5 If y ou ha v e e[...]

www.gatewa y.com 97 R eco ver ing pre -installed softw are and dr iv ers usin g Gat ew a y R eco v ery Cen ter T o recov er specific drivers and software: 1 C lick ( Star t ), All Progr ams , Gateway R ec ov ery Center , the n clic k Gat ew ay Re co very Cent er . The Gat eway Re cove r y Ce nt er opens. 2 T o reco ver so ftware t h at w as pre -in[...]

CHAPTER 6: Troublesho oting 98 3 C lick the sof tware or dri ver y ou want t o recov er , then cli ck Next . R eco ver ing pre -installed softw are and dr iv ers usin g reco v ery discs If you c reat ed a multiple -dis c set of reco very disc s, each disc contains a unique se t of softw are and driv ers. If a r e cov ery disc does not of f er the s[...]

www.gatewa y.com 99 2 T o recov er p r e -inst alle d software , click Ap plica tion re cover y, th en clic k th e s oftwa re y o u wan t to rec ove r . - OR - T o recov er pre-installed dev ice driv ers, cl ick De vice dri ver recov ery , then click t he type of d ri ver y ou want to re cove r . 3 C lick Next . 4 If the sof tware or dri ver is not[...]

CHAPTER 6: Troublesho oting 100 U sing Micr os of t S yst em R est ore Mic ro sof t S yst em R est ore per iodically tak es “ snap shots” of you r syste m sett i n gs a nd save s th e m as resto re p oi nt s . In most cases o f hard -to - resolv e software prob lem s, you ca n retu rn to one of thes e rest ore points t o get y our syst em runni[...]

www.gatewa y.com 101 2 On the left side of the window , clic k Re p a i r Wi nd ow s using S ystem Rest ore , then cli c k Next . The Cho ose a restore po i nt dialog bo x opens. 3 C lick the r e stor e p oint y ou w ant, clic k Ne xt , then click Finish . A confirmation mes sage bo x appears. 4 C lick Ye s . Y our sy st em is r est or ed us ing t [...]

CHAPTER 6: Troublesho oting 102 2 On the left side of the window , clic k Create a re store point or change setting s , then cl ic k Next . The Syst em Pro p erti es dial og box opens t o the Sy st em Prot ection tab. 3 C lick Create . The Cr eate a r est ore point dialog b ox opens. 4 T ype a de sc r iption f or the r e st or e point (suc h as the[...]

www.gatewa y.com 103 T o dele t e e v ery thing on y ou r hard dr iv e an d re-install all f act ory soft wa re: 1 If y ou can still run Wi ndows: a C lick ( Start ), All Progr ams , Gatewa y R ecovery Center , the n clic k Gat ew ay Re co very Cent er . The Gat eway Re cove r y Ce nt er opens. b C lick Re cover y , then clic k Next . Y our compute[...]

CHAPTER 6: Troublesho oting 104 9 C lick Ye s , then cl ick Next . The Fa cto r y i ma g e re co ver y windo w opens, w hich show s you t he progres s of the sys tem rec ove r y . When reco very is finis hed, the Re cov ery is comple t e wi nd ow o pe ns . 10 C lick Fini sh , t hen c lick Resta rt . Y our computer re starts in its orig inal f ac t [...]

www.gatewa y.com 105 T elephone suppor t Bef ore calling Gat ew a y C u st omer Car e If you ha ve a t echnical problem wit h your computer , f ollow thes e r ecommend ations befor e contacting Gate w a y C ust omer Care: • Mak e sur e that y our comput er is connec te d correc tl y t o a grounded AC outl et that is suppl y ing powe r . If you us[...]

CHAPTER 6: Troublesho oting 106 T elephone numbers Gat ew a y off e rs a w ide range of c ust omer servic e, Cust omer Care , and inf ormation s ervice s. Aut omat ed troublesh ooting sy st em T elephone numbers Y ou can access the f ollow ing services t hrough y our telephone to ge t answ ers to y our questions: Service description How t o reach U[...]

www.gatewa y.com 107 Self -help If you ha ve how -to questi ons about using y our Ga teway-s up pl ied ha rdwa re or s oft ware, see the foll owi ng reso u rc es : • The print ed or online documentation that came with y our hardw are or sof tw are . In many cas es, additional produc t inf ormation and online doc umentation f or Gat ew a y-supplie[...]

CHAPTER 6: Troublesho oting 108 8512418.book Page 108 Friday, May 11, 2007 11:44 AM[...]

AP P ENDI X A 109 L egal Notices • Important saf ety inf ormation • R egulatory compliance statements • En v ironmental inf ormation • Notice s 8512418.book Page 109 Friday, May 11, 2007 11:44 AM[...]

APPENDIX A: Legal Notices 110 Important s af ety inf ormation Y our G ateway syste m i s d es ig n ed an d te sted to me et th e l a tes t s ta nd a rds for safet y of i n form at io n technology equipme nt. Howe ver , to ensure safe use of thi s product, i t is i mportant that the safety instruction s mark ed on the product and i n the documentati[...]

www.gatewa y.com 111 Ca re du ri n g use • D o n o t w a lk o n t h e p o w e r c o r d o r a l l o w a n y t h i n g t o r e s t o n i t . • Do no t spill a ny thing on th e sy st em. T he be st w ay to av oid sp ills is t o a v oid eatin g and drinking near your system. • Some p roduc ts ha v e a replaceab le CMO S batt ery on t he sy st em[...]

APPENDIX A: Legal Notices 112 • Re orien t or r elocat e the r ecei vin g ant enna • Inc rease t he sep aration be twe en the equipme nt and re ceiv er • Con ne ct th e eq ui p me nt to a n o ut l et on a d i ffere nt ci rcui t fro m tha t to whi c h th e r ec eive r is conne ct ed • Consult the deale r or an experience d r adio /TV tec hni[...]

www.gatewa y.com 113 When programming or maki ng tes t c alls to emergency numbe rs: • Re main on the line and briefl y ex plain t o the di spatc her th e reaso n f or the call. • P erf orm such acti vitie s in t he off -p eak hou rs such a s ear ly m orning or late e v ening s. Th e United States T elephon e Consu mer Prot ec tion Ac t of 1 99[...]

APPENDIX A: Legal Notices 114 Las er saf e ty statement All Ga t ew ay sy stems e quipped with CD and DVD drives comply with the appropri ate sa f ety standards , includi ng IEC 825. The laser devices in these componen ts are classified as “Class 1 Laser Products” unde r a US Depa rtment of Heal th and Hu man Ser vices (DHHS) Radiation P erform[...]

www.gatewa y.com 115 P ow er line s Do not loc ate t he ant enna nea r ov erhe ad light or po wer c irc uits, or w her e it could fall in to suc h pow er line s or c irc uits. Wa rn i n g When installing or r ealigning an ou tside ante nna sy stem, ext reme care should be tak en t o keep f r om touc hing suc h power lines or cir cu its. Contac t wi[...]

APPENDIX A: Legal Notices 116 En vi r onmental inf ormation The product yo u have purchas ed c ontains extr acted natural resource s that h a v e been used in the manufac t ur in g process. T his p roduct ma y contain substances known to be haz ardous to the envir onme nt or t o huma n health. T o pre vent releas es o f harmf ul substa nces in to t[...]

www.gatewa y.com 117 T rademark ac know ledgments Gate wa y and the Black -and-White Spot Design are trademarks or r egi st ered trademarks of Gat ew a y , Inc. in the U.S. and other coun tries. Int el, Intel Inside logo, and P entium are regist ered trademarks and MM X is a trademar k of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are tr[...]

APPENDIX A: Legal Notices 118 8512418.book Page 118 Friday, May 11, 2007 11:44 AM[...]

119 A AC powe r connector 8 accessories safety preca utions 111 activi ty indi cato rs See indi cators applicat ion buttons 21 applicat ion key 20 , 21 arrow keys 20 , 21 audio analog speaker jack 9 audio in jack 10 center speak er jack 9 configur ing jacks 31 front speak er jack 9 headp hone j ack 9 line i n jack 10 line o ut jack 9 micr ophone j [...]

120 Index cleani ng 61 copyin g 27 insert ing 24 playing audio 26 recording 27 troubleshoot ing 73 CD dr ive adding 43 identi fyi ng 25 locati ng dri ve 7 replacing 43 See also optical d rive troubleshoot ing 73 cellular phone memory cards 28 Certif icate of Authentici ty 3 cleani ng audio CD 61 case 60 CD 61 computer scree n 60 DVD 61 keyboard 60 [...]

121 www.gatewa y.com Warranty 106 D defaul t printer setting 91 defragment ing hard drive 65 dele ting f iles and folde rs 64 dial- up m odem 16 adjust ing volum e 89 conn ecting 10 diagno stic s 88 diali ng prope rties 86 troubleshoot ing 85 troubleshoot ing conne ction speed 87 digita l audi o out 9 digita l camer a locati ng USB port 7 , 9 digit[...]

122 Index faxes troubleshoot ing 88 file s backin g up 66 dele ting 64 findi ng 70 openin g 23 tran sfer rin g 69 troubleshoot ing 78 type s 69 findi ng file s 70 files and folders 69 Firewire port 7 , 9 , 32 fold ers openin g 23 frag men tat ion 65 front beze l removing 37 replacing 37 funct ion keys 19 , 21 G Gateway contact inf ormation 3 model [...]

123 www.gatewa y.com K keyboard buttons 19 , 20 cleani ng 60 featu res 19 , 20 PS/2 port 8 troubleshoot ing 81 USB port 7 , 9 keys an d butt ons applicati on 20 , 21 arrow 20 , 21 audio pl ayback 19 , 21 direct ional 20 , 21 editin g 19 , 21 funct ion 19 , 21 Inte rnet 19 , 21 mouse 22 naviga tion 19 , 21 nume ric 20 , 21 sleep 21 Windows 20 , 21 L[...]

124 Index mouse buttons 22 changing sett ings 23 cleani ng 61 clickin g 23 doubl e-cli ckin g 23 movin g pointer 22 , 23 moving screen objects 23 opening files, f olders, and pro gram s 23 poin ter 22 PS/2 port 9 right-cli cking 23 scroll wheel 23 selecting scree n objects 23 troubleshoot ing 89 USB port 7 , 9 moving files f rom old c omput er 68 ,[...]

125 www.gatewa y.com Standby/ Resume 7 troubleshoot ing 90 turnin g off com puter 17 turnin g on comp uter 16 powe r butto n 7 power suppl y 15 print er insta lling 32 setting de fault 91 troubleshoot ing 91 USB port 7 , 9 prog rams closing un responsiv e 18 openin g 23 recovery discs 94 , 97 re-inst alling 93 , 94 PS/2 port keyboard 8 mouse 9 R RA[...]

126 Index scanner insta lling 32 screen troubleshoot ing 76 screen objects gettin g information 23 moving 23 selectin g 23 Scroll Lock indi cator 19 , 21 scroll wheel 23 Secure Digital 28 serial numb er 3 serial port 32 setting up safety preca utions 110 settings tran sfer rin g 68 , 69 short cut menus accessing 23 shortcuts openin g menu 23 shutti[...]

127 www.gatewa y.com diskett e drive 75 displa y 76 DSL modem 85 DVD drive 73 , 76 Ethe rnet ne two rk 77 faxes 88 file s 78 gener al guid elin es 72 hard driv e 79 Int ernet conn ectio n 79 , 87 keyboard 81 LCD panel 76 memory 84 memory card read er 85 monito r 76 mouse 89 netwo rk 77 , 90 passw ords 90 powe r 90 print er 91 safety guide lines 72 [...]

128 Index 8512418.book Page 128 Friday, May 11, 2007 11:44 AM[...]

8512418.book Page 129 Friday, May 11, 2007 11:44 AM[...]

MAN GERSHWIN HW REF GDE R3 5/07 8512418.book Page 130 Friday, May 11, 2007 11:44 AM[...]