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Grandstream Networks DP710 manual

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Table of contents for the manual

  • Page 1

    Grandstream Networks, Inc. DP715/DP710 DECT Cordless IPPhone[...]

  • Page 2

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 2 of 52 DP715/DP710 USER M A NUAL Index GNU GPL INF ORMATION ......................................................................... 5 CHANGE L OG ........................................................................................... 6 C HANGES FROM 1.0.0 .21 U SER M ANUAL ............[...]

  • Page 3

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 3 of 52 REGISTERING A HAND SET TO THE DP715 BASE STATION .............................................................. 28 COMPLETING CALLS ............................................................................................................................. 29 ANSW ERING CALLS .......[...]

  • Page 4

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 4 of 52 T ABLE OF F IGURES DP715/DP710 U SER M ANUAL Figure 1: CONNECT ING THE DP715 BA SE STATION .................................................................. 9 Figure 2: CONNECT ING THE DP710 CHARG ER UNIT ............................................................... 11 Figure 3: IN[...]

  • Page 5

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 5 of 52 GNU GPL INFORMATION The DP715/710 f irmware contains third -part y software licensed under the GN U General P ublic License (GPL). Grandstream uses software under th e specific term s of the GPL. Please se e the GNU General Public License (GPL) f or the exact term s and conditions of [...]

  • Page 6

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 6 of 52 CHANGE LOG This s ection docum ents significant changes f rom pre vious versio ns of DP7 1x us er manuals. Only major new f eatures or major docu ment updates are listed here. Minor updat es f or corrections or editing are not documented here. CHANGES FR O M 1.0.0. 21 USER MANU AL [...]

  • Page 7

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 7 of 52 WELCOME Thank you for purchasing Grandstream ’s DP715/710DECT Cordless IP Phone . T he DP 715/710 is th e next genera tion of powerful , aff ordable, high quality and sim ple to configure DECT Cordless IPPhone for small business and res idential users . Their compact si ze, superb v[...]

  • Page 8

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 8 of 52 Caution: Changes or modifications to this product not ex pressly approved by Grandstream, or operation of th is product in any way other t han as detailed by this User Manual, could void your man ufacturer warranty. Please do not use a different power adapt or with the D P715 as it ma[...]

  • Page 9

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 9 of 52 CONNECT YOUR DP715/710 EQUIPMENT P ACKA GING T able 1: EQUIPMENT P ACKAGING DP715 DP710  1Base unit  1 Handset including 2 rechargeable batteries (AAA, 1.2V / 500 m Ah, NiMH)  1 power suppl y plug for the base unit  1 Ethernet cable  1 User guide  1 GPL License  1[...]

  • Page 10

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 10 of 52 Table 2 : DEFINITIO NS OF THE DP71 5 CONNECTO RS DC 6V Power adapter connect ion. NETWORK PORT (RJ- 45) 10/100Mbps RJ- 45 port to connect to the network . RESET Factory Reset button: Press for 7 seconds to reset fac tory default setti ngs. Table 3 : BASIC DEFINIT IONS OF T HE DP715 L[...]

  • Page 11

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 11 of 52 CONNECTING THEDP 710 CHAR GER U NIT To setup the DP710, follow the steps be low: Plug the 7V DC po wer adapter into an e lectrical outlet to start usi ng the charger unit. Figure 2 : CONNECT ING THE D P710 CHA RGER UNIT SETTING UP THE DP715/710 HANDSET To setup the handset, f ollow t[...]

  • Page 12

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 12 of 52 PRODUCT OVERVIEW The DP715/710 is the next generation of po werful, affordab le, hig h qualit y and simple to co nf igure DECT Cordless IP Phone for sm all bus iness and residential users. Their compact size, superb voice qual ity, rich feature set, market leading price-perf ormanc e[...]

  • Page 13

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 13 of 52 Phonebook (Per Handset) 200 numbers (up to 24 digits) with an associated name (up to 16 characters); 10 outgoing call entries; 30 incoming calls entries Multi-language Base Station Web UI: English; Voice Prompt : English, Spanish; Handset LCD Menu (15): English, French, German, Spani[...]

  • Page 14

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 14 of 52 USING THE DP71 5/710 HANDSET GETTING F AMILIAR WITH THE HANDSET The DP715/710 Han dset h as a dynam ic screen. T he s creen disp lays dif ferently depending on wheth er th e handset is idle or in use (active scr een). HANDSET KEY S DE SCRIPTION 1. Display 2. Right display button (d i[...]

  • Page 15

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 15 of 52 - Power Key : T urn on / Off the handset - On -hook: T erm inate calls. - Redial List : Displa y your 10 last Outgoin g calls - Up Navigation k ey - Increase the volum e during the call. - Recall-Ke y/hook-flash ke y used to place call on hold t oggle b etween calls. - Call List : Di[...]

  • Page 16

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 16 of 52 HANDSET DISPLA Y STR UCTURE (LCD) Figure 5: HA NDSET DISPLA Y STRU CTURE BA TTER Y DISPLA Y • The batteries are ful ly charged. • The batteries are 75% charged. • The batteries are half charged (50%). • The batteries are onl y 25% charged. • The batteries are almos t flat. [...]

  • Page 17

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 17 of 52 Keypad Locked: O N when the ke ypad is locked . Range Icon :  Solid when it’s within the b ase unit coverage range.  Flashing when it’s out of the base un it coverage range (The handset will disp lay “Searching”). HANDSET MENU STR UCTURE The handset has an easy- to -use[...]

  • Page 18

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 18 of 52 HANDSET MENU OVER VIEW Display Definition Phonebook Displays the contact e ntries Handset  Ring Tone  Internal : Allows you to specif y the ring tone for interna l calls.  External : Allo ws you t o specif y th e ring tone for external calls. Note: The Handset su pport up to[...]

  • Page 19

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 19 of 52  Set Time Format  12Hour : Tim e will be dis played in 12 Hours form at i.e. 3:00pm  24Hour : Tim e will be displayed in 24 Hours form at i.e. 15:53 Tools  A ppoint ement: Allo ws you to set up rem inders.  Stop Watch : Allows you to measure a tim e interval. HANDSET M[...]

  • Page 20

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 20 of 52 Deleting a Call 1. Press to access the calls list. 2. Use or to search f or the num ber you need. 3. Press Opt ion Softke y. 4. Press or re peatedl y, select Delete . 5. Press to confirm. 6. The call is del eted and the next cal l appears on the display. Delete all Calls 1. Press to [...]

  • Page 21

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 21 of 52 5. Once the num ber you require appears in the displa y and is highlighted, press Option . 6. Press or repeatedly and select Edit Entr y . 7. Press to conf irm . 8. Press t o delete each letter individua lly and use the alphanum eric k eys to enter the correct name. 9. Press Save . 1[...]

  • Page 22

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 22 of 52 SELECTING THE MENU LANGU A GE The Handset has a number of m enu languages, see sof tware overview feature s. Proceed as follo ws to set the language: 1. Press . 2. Scroll withand to Handset and pressto confirm . 3. Scroll withand t o Langu age and press to confirm . The supported lan[...]

  • Page 23

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 23 of 52 SETTING THE RINGER V OLUME ON THE HANDSET You can adjust the r inger volume for an incom ing call (internal or ex ternal) to one of 6 levels (level 1 to 5 and Off ). If you select Off , the ico n appears in the d isplay. The handset will not ring f or incom ing calls . Level 5 is the[...]

  • Page 24

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 24 of 52 SETTING THE KEY LOCK You can lock the keypad against unintent ional entries. It is, ho wever, still possible to pick up incom ing calls even with the ke ypad locked. Enable the Keypad L ock : 1. Press a nd hold for appr oximatel y 2 seconds. 2. The displa y shows Keypad Lock ed brief[...]

  • Page 25

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 25 of 52 EDIT HANDSET N AME The procedure for c hanging the nam e of your h andset sho wn in the displa y in standby mode is as follo ws: 1. Press . 2. Press or rep eatedly, select Handset . 3. Press to conf irm . 4. Press or repeat edly, select Handset Nam e . 5. Press to co nfirm. 6. Press [...]

  • Page 26

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 26 of 52 APPOINTMENTS You can set five app ointments or rem inders to which you can as sign a nam e and an alarm by date and time. 1. Press . 2. Press or repeatedly, select T ools . 3. The Appointm ent menu item is already highlighte d. Press . 4. Scroll with or to one of the f ive appointm e[...]

  • Page 27

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 27 of 52 BASIC OPERATIONS UNDERS T ANDING DP715/710 VOICE P R OMPT DP715 Base Statio n has a built- in voice prom pt menu for s imple device configuration. T he IVR menu work with any Handset r egistered to the base. Pick up the handset an d dial “ *** ” to use the IVR m enu. Table 9 : DP[...]

  • Page 28

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 28 of 52 “Device not registered” This prompt will be played immediately after off hook If the device is not register and the option “Outgoing Call without Registratio n” is in NO Five Success Tips w hen using the Voice Prompt 1. “*” shifts down to the n ext menu option 2. “#” [...]

  • Page 29

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 29 of 52 If you want to register ahandset to a new base, it has t o be first de -re gistered from the existi ng base by selecting "desubsc ribe handset " option under the Handsets t ab on the web GU I and then repeat the above steps. COMPLETING CALL S There are three ways to com ple[...]

  • Page 30

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 30 of 52 b. Pick up the han dset from the base or charger unit (Onl y if Auto Talk option is activated). To finish the call, press or place the handset in the base or t he charger u nit. Note: - You can switch off the r inger temporarily by pres sing Silent Soft key. - When you receive a c al[...]

  • Page 31

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 31 of 52 Using Star Code 1. Pick up the Handset a nd press then dial “ *47 ” 2. Enter the target IP ad dress. Note: NO dial tone wi ll be played between s tep 1 and 2. Examples of Direct IP Calls: a) If the target IP addres s is 192.168.0.160, th e dialing convent ion is *47 or Voice Prom[...]

  • Page 32

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 32 of 52 b. A quick busy to ne followed by a r estored cal l (o n s upported platform s onl y): This means the transferee has received a 4x x response for the I NVITE and we will tr y to r ecover the call. T he busy tone is just to indicate to the transferor that the transfer has f ailed. c. [...]

  • Page 33

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 33 of 52 CALL FEATURES The DP715/710 sup ports all the trad itional and advanced te lephony features. Table 10 : DP715/710 C A LL FE A T URE D EFINITIONS Ke y Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272632 (G726-r32),*027201[...]

  • Page 34

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 34 of 52 DP715 BASE STATION - CONFIGURATION G UIDE CONFIGURING THE BASE STATION THROUGH VOICE PROMPTS DHCP M ODE Select voice menu o ption 01 to enable DP 715 to use DHCP. STATIC IP M ODE Select voice menu o ption 01 to enable DP715 to use ST ATIC IP mode, then use o ption 02, 03, 04, 05 to s[...]

  • Page 35

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 35 of 52 The password is case s ensitive with m aximum length of 25 characters. T he factory def ault password for End User and adm inistrator is “123” and “ admin” respec tively. Only an adm inistrator can access the “ADVANCED SET TING S ”, “ HANDSET SETT INGS ” and “ PROFI[...]

  • Page 36

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 36 of 52  G726- 32 Table 11 : B ASIC SETTINGS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable w eb port. Telnet Server Default is set[...]

  • Page 37

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 37 of 52 Allow DHCP server to set Time Zone Default No. Let the DHCP server handle the Time Zone Language Languages supported with voice prompt and web interface, ex c ept Spanish that it is only in IVR. Reset Type • Full Reset : This will make a full reset • ISP Data : This will reset on[...]

  • Page 38

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 38 of 52 Handset Status Displays relevant information regarding the Handset status. Handset Hook SIP Registration DND Forward Busy Forward Delayed Forward Handset 1 On Hook Registered Yes 613 • Handset 1 is registered w ith SIP Server. • Handset 1 user has set Do Not Disturb. • Handset [...]

  • Page 39

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 39 of 52 Via TFTP Server This is the IP address of the configured TFTP server. If selected and it is non-zero o r not blank, the DP715 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start t[...]

  • Page 40

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 40 of 52 Authenticate Conf File If set to Yes, config file is authenticated before acceptance. This protects the configuration from an unauthorized change. Firmware Key Used for firmware encryption. Should be 32 digit in hex adecimal representation. End user should keep it blank. SSL Certific[...]

  • Page 41

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 41 of 52 Syslog Server The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Syslog Level Select the DP715 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages ar[...]

  • Page 42

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 42 of 52 If activated (by choosing “Yes”) and a STUN server is also specified, then the DP715 performs according to the STUN client specification. Using thi s mode, the embedded STUN client will detect if and what type of firewall/NAT. If the detected NAT is a Full Cone, Restricted Cone, [...]

  • Page 43

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 43 of 52 message RFC rules. If message will not pass validation process, call will be rejected. Check SIP User ID for incoming INVITE Default is No. Check the incoming SIP User ID in Request URI. If they don’t match, the call will be rejected. If this option is enabled, the device will not [...]

  • Page 44

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 44 of 52 to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to the “Dial” key. If set to “No”, this “#” key can be included as part of number. Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Gr[...]

  • Page 45

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 45 of 52 for On-Hold Call Anonymous Call Rejection Default is “No”. If set to “Yes”, anonymous call will be rejected. Session Expiration The SIP Session Timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session in[...]

  • Page 46

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 46 of 52 first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time. Default is 2, up to 10/20/32/64 for G711/G726/G723/other codecs respectively) Symmetric RTP De fault is No . W hen set to “Yes” the devi c[...]

  • Page 47

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 47 of 52 S A VING THE CONFIGURA TION CHANGES Click the “Update” button in the C onfiguration page to save t he changes to the DP715 configuration. T he following scr een confirm s that the changes are s aved. Reboot or power cycle the DP7 15 to mak e the changes take ef fect. REBOOTING TH[...]

  • Page 48

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 48 of 52 SOFTWARE UPGRAD E Software upgrad e can b e done via either TFT P or HTT P or HT TPS. T he corresponding conf iguration settings are in the ADVANCED SETT INGS configuration pag e. FIRMW ARE UPGRADE THROUGH TFTP/HTTP/HTTPS To upgrade v ia TFT P or H T TP/HTTPS , the “Firmware Upgrad[...]

  • Page 49

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 49 of 52 INSTR UCTIONS FOR UP LO AD FROM L O CAL DIRE CT O R Y 1. Download the firm ware file from Grandstream web site 2. Unzip it and cop y the file in to a folder in your PC 3. From the DP715 web interface (Advanced Sett ings page) you can bro wse your hard drive and select the folder wher[...]

  • Page 50

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 50 of 52 Similarly, Conf ig File Prefix and Postf ix allows device to download th e configurati on file with the matc hing Prefix and Postfix. T hus multiple configuratio n files for the sam e device can be stor ed in one director y. In addition, when the field “Check New Firmware only when[...]

  • Page 51

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 51 of 52 RESTORE FACT ORY DEFAULT SE TTING WARNING! R estoring t he Factor y Def ault Setti ng will DE LETE all c onfiguration i nformation of the phone . Please B ACKUP or PRINT out all the sett ings before you approach to following steps. G randstream will not take an y res ponsibility if y[...]

  • Page 52

    Firmware version 1.0. 0.23 DP715/DP710 User M anual Page 52 of 52  VOIP Data : T his will reset only the data relat ed wit h a service pro vider like SIP server, s ip user ID, provisionin g and others. Note: 1. Factory Reset will be disabled if the “Lock k eypad update ” is set to “Y es”. 2. If the DP715 was prev iously locked by y our l[...]