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Grandstream Networks Handy Tone 386 manual

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Table of contents for the manual

  • Page 1

    User Manual HandyTone-386 Analog Telephone Adaptor For SW Release Version 1.0.2.5 Grandstream Networks, Inc . www.grandstream.com[...]

  • Page 2

    HandyTone-386 User Manual Grandstream Net works, Inc. 2 Table of Contents 1 WELCOME .................................................................................................................................. 3 2 INSTALLATION ......................................................................................................................[...]

  • Page 3

    HandyTone-386 User Manual Grandstream Net works, Inc. 3 1 Welcome Congratulations on becoming an owner of HandyTone -386. You made an excellent choice and w e hope you enjoy all of its capabilities. Grandstream's HandyTone-386 is an a ll-in-one VoIP integrated acce ss device that features superb audio quality, rich functionalities, high level [...]

  • Page 4

    HandyTone-386 User Manual Grandstream Net works, Inc. 4 2 Installation HandyTone-386 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-386 VoIP functionalities are avai lable via regular analog telephones. The following photo illustrates the appearan[...]

  • Page 5

    HandyTone-386 User Manual Grandstream Net works, Inc. 5 HandyTone-386 has two FXS ports. The RJ11 jack ne xt to the WAN is called FXS port 2 and the RJ11 jack on the corner is called FXS port 1. Th e RJ11 jack on the side on of the HandyTone-386 is a LINE port. Each FXS port can have a separate SIP account. This is a key feature of HandyTone-386. B[...]

  • Page 6

    HandyTone-386 User Manual Grandstream Net works, Inc. 6 3 What is Included in the Package The HandyTone-386 package contains: 1) One HandyTone-386 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-386 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with U[...]

  • Page 7

    HandyTone-386 User Manual Grandstream Net works, Inc. 7 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Supports dual SIP accounts via dual FXS ports • Powerful digital signal processing (DSP) to en sure superb audi[...]

  • Page 8

    HandyTone-386 User Manual Grandstream Net works, Inc. 8 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-386. Model HandyTone-386 WAN interface 1xRJ45 10Base-T FXS telephone port 2xFXS PSTN Port 1x PSTN pass-through or life line port Button 1 LED Green and red color Universal Switching Power Adaptor Input: 1[...]

  • Page 9

    HandyTone-386 User Manual Grandstream Net works, Inc. 9 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-386 has stored a voice prompt menu fo r quick browsing and simple configuration. Currently, the voice prompt menu and the LED button are designed for FXS port 1 only. To enter this voice prompt menu, simply press the button or “[...]

  • Page 10

    HandyTone-386 User Manual Grandstream Net works, Inc. 10 5.2 Make Phone Calls 5.2.1 Calling phone or extension numbers To make a phone or extension number call: a) Dial the number directly and wait for 4 seconds (default “N o Key Entry Timeout”). Or b) Dial the number dire ctly, and press # (assum ing that “Use # as dial key” is selected in[...]

  • Page 11

    HandyTone-386 User Manual Grandstream Net works, Inc. 11 Examples: If the target IP a ddress is 192.168.0.160, the dialing convention is Voice Prompt with option 47, then 192168000160 followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specif[...]

  • Page 12

    HandyTone-386 User Manual Grandstream Net works, Inc. 12 Note: When intended Transfer failed, if A ha ngs up, the HandyTone-386 will ring user A again to remind A that B is still on the call, by pressing FLASH or Hook again will restore the conversation between A and B. 5.2.5 3-way Conferencing Assuming that call party A and B are in convers ation.[...]

  • Page 13

    HandyTone-386 User Manual Grandstream Net works, Inc. 13 To use this feature, dial “*90” and get the dial tone. Then dial the forward number and “#” fo r a dial tone, then hang up. *91 Cancel Busy Call Forward To cancel “Busy Call Forward”, dial “*91” and get the dial tone, then hang up *92 Delayed Call Forward To use this feature, [...]

  • Page 14

    HandyTone-386 User Manual Grandstream Net works, Inc. 14 6 Configuration Guide 6.1 Configuring HandyTone-386 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu op tion 01 to enable Ha ndyTone-386 to use STATIC IP m ode,[...]

  • Page 15

    HandyTone-386 User Manual Grandstream Net works, Inc. 15 Grandstream Device Configuration Password Login All Rights Reserved Gran dstream Networks, Inc. 2005 The password is case sensitive and the factory default pas sword for End User is “123”. After a correct password is ente red in the login screen, the em bedded W eb server inside the Handy[...]

  • Page 16

    HandyTone-386 User Manual Grandstream Net works, Inc. 16 End User Password This contains the password to acce ss the Web Configuration Menu. This field is case sensitive. IP Address There are 2 modes under which th e HandyTone ATA can operate: - If DHCP mode is enabled, then all the field values for the Static IP m ode are not used (even though the[...]

  • Page 17

    HandyTone-386 User Manual Grandstream Net works, Inc. 17 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field shows WAN port IP address. Product Model This field contains the product model info. Software Version Program: This is the main software release, its number is always used [...]

  • Page 18

    HandyTone-386 User Manual Grandstream Net works, Inc. 18 STATUS BASIC SETTINGS ADVANCED SETTINGS Admin Password: (purposely not displaye d for security protection) FXS Port 1: SIP Server: s ip.m y c om pany . c om (e.g., sip.mycompany.com , or IP address) Outbound Prox y : (e.g., proxy.myprovider . com, or IP address, if any) SIP User ID: 3123320 ([...]

  • Page 19

    HandyTone-386 User Manual Grandstream Net works, Inc. 19 Send DTMF: in-audio via RTP (RFC2833) via SI P INFO DTMF Pa y load T y pe: 101 General Misc. Settin g s: Preferred Vocoder: (in listed order) choice 1: c ur r ent s et ti ng i s " P C M U " choice 2: c ur r ent s etting i s " P C M A " choice 3: c ur r ent s etting i s &qu[...]

  • Page 20

    HandyTone-386 User Manual Grandstream Net works, Inc. 20 Yes, STUN server is: s tun.m y c om pany .c om (URI or IP:port) keep-alive interval: 20 (in seco nds, default 20 second s) Use NAT IP (if specified, this IP address is used i n SIP/SDP message) Proxy- R equire: (if specified, the content will appear in Proxy-Require header) TFTP Upgrade Serve[...]

  • Page 21

    HandyTone-386 User Manual Grandstream Net works, Inc. 21 SIP User ID SIP service subscriber’s User ID Authenticate ID SIP service subscriber’s Authenticate ID. Can be identical to or different from SIP User ID Authenticate Password SIP service subscrib er’s account password Name SIP service subscriber’s nam e which will be used for Caller I[...]

  • Page 22

    HandyTone-386 User Manual Grandstream Net works, Inc. 22 Voice Frames per TX This field contains the number of voice frames to be transmitted in a single packet. When setting this value, the user should be aware of the requested packet time (used in SDP m essage) as a result of configuring this parameter. This parameter is associated with the first[...]

  • Page 23

    HandyTone-386 User Manual Grandstream Net works, Inc. 23 User ID is Phone Number If the HandyTone ATA has an assigned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From ” header in SIP request Early Dial Default is No. Use o[...]

  • Page 24

    HandyTone-386 User Manual Grandstream Net works, Inc. 24 Subscribe for MWI: Default is No. When set to “Yes ” a S UBSCRIBE for Message Waiting Indication will be sent periodic ally. Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook. Please no te that only the user pa[...]

  • Page 25

    HandyTone-386 User Manual Grandstream Net works, Inc. 25 Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERRO R. Syslog messages are sent b ased on the following events: • product model/version on boot up (INFO level) • NAT related info (INFO level) • sent or received SIP messa[...]

  • Page 26

    HandyTone-386 User Manual Grandstream Net works, Inc. 26 Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Gran dstream Networks, Inc. 2004 Users are recommended to power cycle the Ha ndyTone-386 after seeing the above messag[...]

  • Page 27

    HandyTone-386 User Manual Grandstream Net works, Inc. 27 “000b82xxxxxx” is the MAC address of the HandyTone ATA. For more information regarding configuration file format, please refer to the related Grandstream docum entation. The configuration file can be downloaded via TFTP or HTTP from the central server. A service provider or an enterprise [...]

  • Page 28

    HandyTone-386 User Manual Grandstream Net works, Inc. 28 7 Software Upgrade 7.1 Upgrade through HTTP (pending) To upgrade software, HandyTone-386 can be configured with an HTTP server where the new code image file is located. For exam ple, fo llowing URL in the HTTP Upgrade Server: http://firmware.mycom pany.c om:6688/Grandstream/1.0.0.4 Where firm[...]

  • Page 29

    HandyTone-386 User Manual Grandstream Net works, Inc. 29 NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service section of Grandstream’s Web site to obt ain th is TFTP server’s IP address. NOTES: • When HandyTone ATA boot up, it will send TFTP or HTTP request to download configuration files, there are t[...]

  • Page 30

    HandyTone-386 User Manual Grandstream Net works, Inc. 30 8 Restore Factory Default Setting Warning : Restore the Factory Default Setting will dele te all configuration inform ation of the device. Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default. The steps are as follows: A. Find the MAC add[...]