English dropdown-ico

Grandstream Networks DP710 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks DP710, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks DP710 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks DP710. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks DP710 should contain:
- informations concerning technical data of Grandstream Networks DP710
- name of the manufacturer and a year of construction of the Grandstream Networks DP710 item
- rules of operation, control and maintenance of the Grandstream Networks DP710 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks DP710 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks DP710, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks DP710.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks DP710 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Grandstream Networks, Inc. DP715/DP710 DECT Cordless IP Phone[...]

  • Page 2

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 2 of 52 DP715/DP710 USER MANUAL Index GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ............................................................................................. 6 CHANGES FROM 1.0.0.5 USER MA NUAL ....................[...]

  • Page 3

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 3 of 52 REBOOTING THE DP715 BASE STATION FROM REMOTE ................................................................ . 47 CONFIGURING THE DP715 BASE STATION T HROUGH A CENTRAL SERVE R ................................ . 47 SOFTWARE UPGRADE ........................................................[...]

  • Page 4

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 4 of 52 T ABLE OF F IGURES DP715/DP710 U SER M ANUAL Figure 1: CONNECTING T HE DP715 BASE STATION ................................ .................................. 9 Figure 2: CONNECTING T HE DP710 CHARGER UNIT ............................................................... 11 Figure 3: INSERT[...]

  • Page 5

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 5 of 52 GNU GPL INFORMATION The DP715/710 firmware cont ains third-party software license d under the GNU General Publi c License (GPL). Grandstream uses software under the specific term s of the GPL. Please see the G NU General Public License (GPL) for the exact terms and conditions of t he lic[...]

  • Page 6

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 6 of 52 CHANGE LOG This section documents significant changes from prev ious versions of DP71x user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FR OM 1.0.0.5 USER MANU AL  Added option [U[...]

  • Page 7

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 7 of 52 WELCOME Thank you for purchasing Grandstream’s DP715/710 DECT Cordless IP Phone . The DP 715/710 is the next generation of powerful, affordable, high quality and simple to configure DECT Cordless IP Phone for small business and residential users. Their compact siz e, superb voice quali[...]

  • Page 8

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 8 of 52 Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the DP715 as it may cause d[...]

  • Page 9

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 9 of 52 CONNECT YOUR DP715/710 EQUIPMENT P ACKA GING T able 1: EQUIPMENT P ACKAGING DP715 DP710  1 Base unit  1 Handset including 2 recharge able batteries (AAA, 1.2V / 500 m Ah, NiMH)  1 power supply plug for the base u nit  1 Ethernet cable  1 User guide  1 GPL License  1 [...]

  • Page 10

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 10 of 52 Table 2 : DEFINITIONS OF THE DP715 CONNECTORS DC 6V Power adapter connection. NETWORK PORT (RJ -45) 10/100Mbps RJ -45 port to connect t o the network. RESET Factory Reset button: P ress for 7 seconds to reset f actory default settings. Table 3 : BASIC DEFINITIONS OF THE DP715 LEDS PATTE[...]

  • Page 11

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 11 of 52 CONNEC TING THE DP710 CHARGER UNIT To setup the DP710, follow the step s below: Plug the 7V DC power adapter into an electrical outlet to start using the charger unit. Figure 2: CONNECTING THE DP710 CHARGER UNIT SETTING UP THE DP715/710 HANDSET To setup the handset, follo w the steps be[...]

  • Page 12

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 12 of 52 PRODUCT OVERVIEW The DP715/710 is the next generation of power ful, affordable, high quality and simple to co nfigure DECT Cordless IP Phone for small business and residential users. Their compact size, superb voice quality, rich feature set, market leading price-performance and wide ra[...]

  • Page 13

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 13 of 52 Phonebook (Per Handset) 200 numbers (up to 24 digits) with an associated name (up to 16 characters); 10 outgoing call entries; 30 incoming calls entries Multi-language Base Station Web UI: English; Voice Prompt : English, Spanish; Handset LCD Menu (15): English, French, German, Spanish,[...]

  • Page 14

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 14 of 52 USING THE DP715/710 HANDS ET GETTING F AMILIAR WIT H THE HANDSET The DP715/710 Handset has a dynamic screen. The screen displays differently depending on whether the handset is idle or in use (active screen). HANDSET KEYS DESCR IPTION 1. Display 2. Right display button (displa y functio[...]

  • Page 15

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 15 of 52 - Power Key : T urn on / Of f the handset - On -hook: T erminate call s. - Redial List : Display your 10 last Outgoing calls - Up Navigation key - Increase the volume during the call. - Recall-Key/hook-flash key used to pla ce call on hold toggle bet we en calls. - Call List : Display y[...]

  • Page 16

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 16 of 52 HANDSET DISPLA Y STR UCTURE (LCD ) Figure 5: H ANDSET DISPLA Y S TRUCTURE BA TTER Y DISPLA Y • The batteries are fully char ged. • The batteries are 75% cha rged. • The batteries are half charged (50%). • The batteries are only 25% charged. • The batteries are almost flat. The[...]

  • Page 17

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 17 of 52 Keypad Locked: ON when t he keypad is locked. Range Icon :  Solid when it’s within the base u nit coverage range.  Flashing when it’s out of the ba se unit coverage range (Th e handset will display “Searching”). HANDSET MENU STR UCTURE The handset has an easy- to -use menu[...]

  • Page 18

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 18 of 52 HANDSET MENU O VER VIEW Display Definition Phonebook Displays the contact entries Handset  Ring Tone  Internal : Allows you to specify the ring tone for internal calls.  External : Allows you to specify the ring tone for external calls. Note: The Handset support up to 18 differ[...]

  • Page 19

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 19 of 52  Set Time Format  12Hour : Time will be displayed in 12 Hours format i.e. 3:00pm  24Hour : Time will be displayed in 24 H ours format i.e. 15:53 Tools  Appointement: Allows you t o set up reminders.  Stop Watch : Allows you to measure a time interval. HANDSET MENU DESCRIP[...]

  • Page 20

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 20 of 52 Deleting a Call 1. Press to access the calls list. 2. Use or to search fo r the number you need. 3. Press Option Softkey. 4. Press or repeatedly, select De lete . 5. Press to confirm. 6. The call is deleted and the next call appears on the display. Delete all Calls 1. Press to access th[...]

  • Page 21

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 21 of 52 5. Once the number you require appears in the display and is hig hlighted, press Option . 6. Press or repeatedly and select Edit Entr y . 7. Press to confirm. 8. Press to delete each letter individually and use the alphanumeric keys to enter the cor rect name. 9. Press Save . 10 . Press[...]

  • Page 22

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 22 of 52 SELECTING THE MENU LANGU AGE The Handset has a number of m enu languages, see software overv iew features. Proceed as follows to set the lang uage: 1. Press . 2. Scroll with and to Handset a nd press to confirm. 3. Scroll with and to Language and pres s to confirm. The supported languag[...]

  • Page 23

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 23 of 52 SETTING THE RINGER V OL UME ON THE HANDSET You can adjust the ringer volume f or an incoming call (internal or ex ternal) to one of 6 levels (level 1 t o 5 and Off ). If you select Off , the icon appears in the display. The handset will not ring f or incoming calls . Level 5 is the high[...]

  • Page 24

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 24 of 52 SETTING THE KEY LOCK You can lock the keypad again st unintentional entries. I t is, however, still possible to pick up incomi ng calls even with the keypad locked. Enable the Keypad Lock : 1. Press and hold for approxima tely 2 seconds. 2. The display shows Keypad Locked b riefly and t[...]

  • Page 25

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 25 of 52 EDIT HANDSET NAME The procedure for changing the name of your handset sho wn in the display in standby mode i s as follows: 1. Press . 2. Press or repeatedly, select Handset . 3. Press to confirm. 4. Press or repeatedly, select Handse t Name . 5. Press to confirm. 6. Press repeatedly to[...]

  • Page 26

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 26 of 52 APPOINTMENT S You can set five appointments or r eminders to which you can assig n a name and an alarm by date and time. 1. Press . 2. Press or repeatedly, select Tool s . 3. The Appointment menu item is already highlighted. P ress . 4. Scroll with or to one of the five appointments and[...]

  • Page 27

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 27 of 52 BASIC OPERATIONS UNDERST ANDING DP715/710 VOICE PR OMPT DP715 Base Station has a built-in v oice prompt menu for simple d evice configuration. The IVR menu work with any Handset registered to the base. Pick up the handset and dial “ *** ” to use the IVR menu. Table 9 : DP715/710 IVR[...]

  • Page 28

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 28 of 52 “Device not registered” This prompt will be played immediately after off hook If the device is not register and the option “Outgoing Call without Registration” is in NO Five Success Tips when using the Voice Prompt 1. “*” shifts down to t he next menu option 2. “#” retur[...]

  • Page 29

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 29 of 52 COMPLETING CALL S There are three ways to complet e a call: A. Dial 1. Press . 3. Dial the number you want once y ou hear the dial tone. 4. The number appears on the displ ay wait for 4 seconds (Default “No Key Entry Timeout”); or press # to dial the number directly (Use # as dial k[...]

  • Page 30

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 30 of 52 Note: - You can switch off the ringer t emporarily by pressing Silent Soft key. - When you receive a call the Han dset will automatically sync up t he date and time from t he base station. INTERNAL CALLS In some cases a user may want to make phone calls between the handsets registered t[...]

  • Page 31

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 31 of 52 Examples of Direct IP Calls: a) If the target IP address is 192.16 8.0.160, the dialing convention i s *47 or Voice Prompt with option 47, then 192*168*0 *160. followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In t his case, the default destinatio[...]

  • Page 32

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 32 of 52 Attended Transfer This function is applicable us ing the Handset for VoIP calls only . Assume that parties A and B are in conversation. Party A want s to Attend Transfer B to C : 1. A presses RECALL on t he Handset for dial tone. 2. A then dials Caller C’ s number followed by # (or wa[...]

  • Page 33

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 33 of 52 CALL FEATURES The DP715/710 supports all the traditional and advanced telepho ny features. Table 10 : DP715/710 CALL FEATURE DEFINITIO NS Key Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272632 (G726-r32),*027201 (iLBC) *16[...]

  • Page 34

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 34 of 52 DP715 BASE STATION - CONFIGURATION GUIDE CONFIGURING THE BASE STATION THROUGH VOICE PROMPTS DHCP M ODE Select voice menu option 01 to enabl e DP715 to use DHCP. STATIC IP M ODE Select voice menu option 01 to enable DP715 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP[...]

  • Page 35

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 35 of 52 Please refer to the GUI pages u sing the following link: http://www.grandstream.com/ products/dp_series/dp7 1x/documents/dp715_gui. zip . Note : If you cannot log into the configuration page by using the default password, ple ase ch eck with the VoIP service provider. It is most likely [...]

  • Page 36

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 36 of 52 Table 11 : BASI C SETTINGS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to YES. IP Addre[...]

  • Page 37

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 37 of 52 Reset Type • Full Reset : This will make a full reset • ISP Data : This will reset only the basic settings, like IP mode, PPPoE and Web port • VOIP Data : This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others. In additi[...]

  • Page 38

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 38 of 52 Handset Status Displays relevant information regarding the Handset status. Handset Hook SIP Registration DND Forward Busy Forward Delayed Forward Handset 1 On Hook Registered Yes 613 • Handset 1 is registered with SIP Server. • Handset 1 user has set Do Not Disturb. • Handset 1 us[...]

  • Page 39

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 39 of 52 Via TFTP Server This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the DP715 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start the b[...]

  • Page 40

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 40 of 52 SSL Private Key The user specifies SSL private key used for SIP over TLS in X.509 format. SSL Private Key Password The user specifies password to protect the private key above. ACS URL The user specifies the Auto Configuration Server’s URL (TR -069 protocol) ACS Username The user spec[...]

  • Page 41

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 41 of 52 Syslog Level Select the DP715 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level) 3. sen t or received SIP m[...]

  • Page 42

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 42 of 52 If the NAT Traversal field i s set to “Yes” with no specified STUN server , the DP715 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole” on the NAT open. Advance Configuration DNS Mode One from the 3 mod[...]

  • Page 43

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 43 of 52 Allow Incoming SIP Messages from SIP Proxy Only Default is No. Check the incoming SIP messages. If they don’t come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls. SIP T1 Timeout T1 is an estimate of the round-t[...]

  • Page 44

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 44 of 52 a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) [3 -5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 f) <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand • Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and[...]

  • Page 45

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 45 of 52 Session Expiration is the time (in seconds) at which the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. Min- SE Defines the minimum session expiration (in seconds). Default is 90 seconds. Caller Re[...]

  • Page 46

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 46 of 52 Table 15 : HANDSETS SETTINGS Page All Handsets This button will allow you to ring all the Handsets registered with the DP715 Base Station Desubscribe All Handsets This button is used to de-register all the handset previously registered with the DP715 Base Station Enable Subscription Mod[...]

  • Page 47

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 47 of 52 REBOO TING THE DP715 BA SE ST A TION FR OM REMO TE Press the “Reboot” button at the bottom of the configuration menu to re boot the DP715 Base Station remotely. The web browser will then display a message wind ow to confirm that reboot is underway. Wait 30 seconds to log in again. C[...]

  • Page 48

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 48 of 52 SOFTWARE UPGRADE Software upgrade can be done via either T FTP or HTTP or HTTPS. The corresponding configuration settings are in the ADVAN CED SETTINGS configuration pag e. FIRMW ARE UPGRADE THR OUGH TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS , the “Firmware Upgrade and Provisi[...]

  • Page 49

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 49 of 52 INSTR UCTIONS FOR UPLO AD FROM L OCAL DIRECT OR Y 1. Download the firmware file from Gr andstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the DP715 web interface (Advanced Settings page) you can br owse your hard drive and select the folder where you pre[...]

  • Page 50

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 50 of 52 In addition, when the field “Check New Firmware only wh en F/W pre/suffix changes” is set to “Yes”, the device will only issue firmware upgrade r equest if there are changes in the firmware Prefix or Postfix. MAN A GING FIRMW ARE AND CONFIGURA TION FILE DOWNLO AD When “Automat[...]

  • Page 51

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 51 of 52 RESTORE FACTORY DEFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the pa[...]

  • Page 52

    Firmware version 1.0.0.8 DP715/DP710 User Manual Page 52 of 52  VOIP Data : This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others. Note: 1. Factory Reset will be disa bled if the “Lock keypad upd ate” is set to “Yes”. 2. If the DP715 was previously locked by your local service[...]