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Grandstream Networks GXP1100/1105 manual

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Table of contents for the manual

  • Page 1

    Grandstream Networks, Inc. GXP1 100/1 105 Small Business IP Phone[...]

  • Page 2

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 1 of 29 Firmwar e version 1.0.1.80 L ast Updated: 07/2011 TABLE OF CONTENTS GXP1100/1105 USER MANUAL WELCOME ............................... ............................................. ........................................... .................................. ........ 3  INSTALLATION[...]

  • Page 3

    Grandstream Networks, Inc. GXP1 100/1105 User Ma nual Page 2 of 29 Firmware versio n: 1.0.1.80 L ast Updated: 07/2011 GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL http://www.grandstr eam.com/products/gxp_series/g eneral/documents/gxp21xx_gui.zip 1. Screenshot of Configu ration Login Page 2. Screensho t of Status Page 3. Screenshot of Basic Setti[...]

  • Page 4

    Grandstream Networks, Inc. GXP1 100/1105 User Ma nual Page 3 of 29 Firmware versio n: 1.0.1.80 L ast Updated: 07/2011 Welcome GXP1100/1105 is a next g eneration small business IP phone that features up to 2 call appearances with 1 SIP account, 4 programmable keys, single network port, integra ted PoE (GXP1105 only). The GXP1100/1105 delivers superi[...]

  • Page 5

    Grandstream Networks, Inc. GXP1 100/1105 User Ma nual Page 4 of 29 Firmware versio n: 1.0.1.80 L ast Updated: 07/2011 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP1100/1105 Main Case Yes Handset Yes Phone Cord Yes Power Adaptor Yes (GXP1100 on ly) Ethernet Cable Yes Base Stan d Yes Quick Start Guide Yes C ONNECTING Y OUR P HON[...]

  • Page 6

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 5 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Product Overview Table 3: GXP1100/1105 Feature Guide Features GXP1100/1105 LCD D isplay N/A Number of Lines 1 Programmable Keys 4 Extension Module N/A Table 4: GXP1100/1 105 Key Features in a Glance Features Benefits Open Standards [...]

  • Page 7

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 6 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Weight Unit weight: 0.6K G Package weight: 1.0 KG (GXP1100), 0.9KG (GXP1105) Tempera ture 32 -104 ° F/ 0 - 40 ° C Humidity 10% - 90% (non-condens ing) Compliance FCC Part 15 (CFR 47) Class B EN55022 Class B, EN55024, EN610 00-3-2,[...]

  • Page 8

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 7 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 Qo S Firmware Upgrades Support firmware upgrade via TFTP or HTTP Support for Auth enticating configuration file b efore accepting changes User specific URL for configuration file and[...]

  • Page 9

    Grandstream Networks, Inc. GXP1100/1105 User Manual Page 8 o f 29 Fir mware versi on: 1.0.1.80 Last Updated: 07 /2011 Using the GXP1100/1105 G ETTING F AMILIAR WITH THE K EYPAD Table 7: G XP1100/1105 Keypad Buttons Key Button Key Button Definitions Place active call on h old Call waiting: bring up a new line or answer the seco n d incoming call Tra[...]

  • Page 10

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 9 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 • Press the SEND key. 3. V IA S PEED DIAL : On the GXP1100/1105, the Multiple Purpose Key (programmable hard key) has to be configured as Speed Dial and with the corre ct name and user ID under Web GUI->Basic Settings configura[...]

  • Page 11

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 10 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 # xxx where x is 0-9 and xxx <=255. A direct IP call to aaa.bbb.cc c.XXX will be completed. “aaa.bb b.ccc” is from the local IP address regardless of s u bnet mask. The numbers #xx or #x are also valid. The leading 0 is not [...]

  • Page 12

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 11 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 NOTE: To transfer calls across SIP domains, SIP ser vice providers must support transfer across SIP domains. Voice Messages (Message Wa iting Indicator) A blinking red MWI (Message Waiting Indicator) indicates a message is waiting.[...]

  • Page 13

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 12 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Configuration Guide The GXP1100/1105 can be con figured in two ways. Firstly, using the IVR MENU b y the keypad on the phone; secondly, through embedded web configuration menu. C ONFIGURATION V IA IV R M ENU GXP1100/1105 has a buil[...]

  • Page 14

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 13 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Enter MAC add ress to restore factory defaul t setting. (See Restore Factory Default Setting section) “Invalid Entry” Automatically returns to Ma in Menu C ONFIGURATION VIA W EB B ROWSER The GXP1100/1105 embedded Web server res[...]

  • Page 15

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 14 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Table 10: Device Configuration - Status MAC Address The device ID, in HEXADECIMAL format. IP Address This field shows IP address of GXP1100/1105. Product Model This field contains the product model information. Part Number This fie[...]

  • Page 16

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 15 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 802.1x M ode This option a llows the user to enable/disable 80 2. 1x mode on the phon e. The default value is disabled. To enable 802 .1x mode, this field should be set to EAP-MD5. Once enabled, the user would be required to enter [...]

  • Page 17

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 16 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Keep-a liv e interval This parameter specifie s how often the GXP1100/1105 sen ds a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds. Use NAT IP NAT IP ad dress used in SIP/S[...]

  • Page 18

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 17 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Automatic Upgrade This function is used by ITSP. End user should NOT touch these para meters. Default is “No”. Cho ose “Yes” to enable auto matic HTTP upgrade and provisioning. In “Check fo r upgrade every” field, e nte[...]

  • Page 19

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 18 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Syslog Level Select the ATA to report th e log level. De fa ult is NONE. The leve l i s on e of DEB UG, INFO, WARNING or ERROR. Syslog me ssages are sent based on the follo wing events: • produc t model/ve rsion on b oot up (INFO[...]

  • Page 20

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 19 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Call Progress Tones Using these settings, u sers can configure ring or tone frequen cies based on parameters from local telecom. By default, they are set to North American standard. Frequencies should be configured w ith known valu[...]

  • Page 21

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 20 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Display Language Allows use r to choose preferred display language in web UI and key pad UI Currently, the phone supports these lang uages: English, Simplified Chinese, Traditional Chinese, Kore an, Japanese, Italian, Spanish, Fren[...]

  • Page 22

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 21 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Name SIP service subscriber’s name that is used for Caller ID display. DNS Mode The default is set to A Record. If user wi shes to locate t he server by DNS SRV, the user may select SRV or NATPTR/SRV. When "Use Configu red I[...]

  • Page 23

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 22 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 NAT Trav e rsal This parameter activates the NAT traversal me chanism. It has options: No, STUN, Keep-Alive, UPnP, Auto , VPN. If selecting STUN and a S T UN server is also s pecified, the phone performs according to the STUN clien[...]

  • Page 24

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 23 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Dial Plan Dial Plan Rules: 1. Accept ed Digits: 1,2,3,4,5 ,6,7,8,9,0 , *, #, A , a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numb ers b) xx. - only 2 digit numbers c) ^ - exclude d) [3-5] - any d igi[...]

  • Page 25

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 24 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Session Expiration T he SIP Session Timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. On ce the session interval expires, if there is no refresh via a UPDATE or re-INVI[...]

  • Page 26

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 25 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Preferred Vocoder GXP1100/1105 supports up to 7 different Vocoder types including G.711(a/µ) (also known as PCMU/PCMA), G.723.1, G.729A/B, G.726-3 2, iLBC, G.722 (wide-band). Configure Vocoders in a prefer ence list that is includ[...]

  • Page 27

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 26 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 iLBC Frame Size iLBC packe t frame size. Default is 20ms. Fo r Asterisk PBX, 30ms mi g h t be require d. iLBC Payload Type Payload type for iLBC. Default value is 97. The valid range is between 96 and 127. Special Feature Default i[...]

  • Page 28

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 27 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Software Upgrade & Customization Software (or firmware) upgra des are completed via either TFTP or HTTP. The corresponding configura tion settings are in th e ADVANCED SETTINGS configuration page . F IRMWARE U PGRADE T HROUGH T[...]

  • Page 29

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 28 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Instructions for Local TFTP Upgrade 1. Unzip the file and put all of them under the r oot directory of the TFTP server. 2. The PC running the TFTP server and the GXP1100/1105 should be in the same LAN segment. 3. Go to File -> C[...]

  • Page 30

    Grandstream Netwo rks, Inc. GXP1 100/1105 User Manual Page 29 of 29 Firmware ver sion: 1.0.1.80 Last Updated: 07/20 11 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the p hone. Please backup or print all the settings before you restoring factory default settin gs. We are [...]