Grandstream Networks GXW-410xv manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks GXW-410xv, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks GXW-410xv one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks GXW-410xv. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks GXW-410xv should contain:
- informations concerning technical data of Grandstream Networks GXW-410xv
- name of the manufacturer and a year of construction of the Grandstream Networks GXW-410xv item
- rules of operation, control and maintenance of the Grandstream Networks GXW-410xv item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks GXW-410xv alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks GXW-410xv, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks GXW-410xv.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks GXW-410xv item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Grandstream Networks, Inc. Analog IP Gateway GXW-410xv 4 or 8 FXO Ports w/Video Surveillance GXW-410xv User’s Manual www.grandstream.com Firmware Version 1.0.0.36 support @grandstream.com[...]

  • Page 2

    TABLE OF CONTENTS GXW-410XV USER MANUAL WELCOME ............................................................................................................................... ..................... 4 PACKAGING ............................................................................................................................................[...]

  • Page 3

    TABLE OF FIGURES GXW-410XV USER MANUAL F IGURE 1: D IAGRAM OF GXW-410 XV B ACK P ANEL .......................................................................................... 5 F IGURE 2: D IAGRAM OF GXW-410 XV D ISPLAY P ANEL ...................................................................................... 6 F IGURE 3: F UNCTIONAL D IAGRAM [...]

  • Page 4

    W ELCOME Thank you for purchasing the Grandstre am GXW–410xv IP Analog FXO Gateway. The GXW–410xv is a cost effective, easy to use and easy to configur e IP communicatio ns solution for any business. The GXW–410xv supports popular voice co decs and is designed for full SIP compatibility and interoperability with 3 rd party SIP providers, thus[...]

  • Page 5

    • This document is contai ns lin ks to Grandstream GUI Ingerfaces. Please remember to do wnload these examples http://www.grandstream.c om/GUI/GUI_GXW-410xv for your reference. • This document is subject to cha nge without notice. The latest electronic version of this user manual is available for download from the following location: http://www[...]

  • Page 6

    LAN (or PC) Connect your PC to the LAN to fi nd IP address from your Router/DHCP Server. The GXW-410xv acts as a switch. Connect to the internal LAN network or rout WAN (or LAN) er. VIDEO IN Connection for Analog based Vi deo Surveillance Camera (RCA) RESET Factory Rese t button. Press fo r 7 seco nds to reset factory default settings. POWER IN Pow[...]

  • Page 7

    Application Description A SIP proxy server such as Asterisk or a SIP r egistrar server can be depl oyed with the GXW-4 10xv series. In this environment, the SIP server handles SIP registration and call control and the GXW-4 10xv processes media conversion between I P and PSTN call s. By design, the system support s the call progress tones and PST N[...]

  • Page 8

    The GXW-410xv also supports ONE STAGE dialing, which means users only need to input on e final e XTENSIVE C ONFIGURATION : M EDIA G ATEWAY C ONFIGURATION FOR M ULTIPLE U SE RS on FF - HOOK A UTO D IAL y does not support direct inward dialing (DID). The GXW-410xv implement s an E C ONFIGUR ATIONS - IP PBX P EERS WITH GXW-410 XV 1) Configure GXW with[...]

  • Page 9

    Features GXW-410xv is a next generation IP voice and video gat eway that features full interoperability with leading IP-PBXs, SoftSwitches and SIP platforms. The Gateway seri es offers superb voice and video quality, traditional telephony functionality, simple conf iguration, feature rich functi onality and an additional video port that enables the[...]

  • Page 10

    T ABL E 3: GXW-410 XV S OFTWARE F EA TURE S GXW– 410x FX0 Analog Gateway Series Telephone Interfaces GXW-4104: 4 ports; 3 SIP accounts & profiles GXW-4108: 8 ports; 3 SIP accounts & profiles FXO, RJ11 Network Interface Two (2) 10/100 Mbps, RJ45 LED Indicators Power, Video, and Line LEDs On/Off Switch Yes Voice over Packet Capabilities G.1[...]

  • Page 11

    H ARDWARE S PECIFICATION T ABL E 4: H ARDWARE S PECIFICATION OF GXW-410 XV LAN interface 2xRJ45 10/100Mbps LED 8 LEDs (GREEN) Universal Switching Power Adaptor Input : 100-240V AC, 50/60Hz, 0.5A Max Output : 12V DC, 1.25A UL certified Dimension 225mm (L) x 172mm (W) x 42mm (H) Weight 0.29 lbs (3.5 oz) Temperature 32~104 °F 0~40°C Humidity 10% - 9[...]

  • Page 12

    E ND U SER C ONFIGURATION Once this HTTP request is entered and sent from a Web browser, the GXW-41 0xv will respond with a login screen. There are two default passwords for the login pa ge: User Level: Password: Webpages allowed: End User Level 123 Only Status and Basic Settings Administrator Level admin All pages can be browsed. F IGURE 4: S CREE[...]

  • Page 13

    T ABL E 7: S TAT US P AGE D EFINITIONS Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device ID in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of GXW-410xv Product Model This field contains the prod uct model info. Software Version Program: This [...]

  • Page 14

    T ABL E 8: A DVANCED C ONFI GURATION P AGE D EFINITIONS Admin Password Administrator password. Only the administr ator can configure the “Advan ced Settings” page. Password field is purposely left blank for secu rity reasons. The maximum password length is 25 characters. g723 Rate G723 encoding rate (6.3kbps or 5.3kbps) Layer 3 QoS This field d[...]

  • Page 15

    Automatic Upgrade Choose Yes to enable auto matic upgrade and provisioning. In “Check for ne w firmware every” field, enter the number of days to enable GXW-410xv to che ck the server for firmware upgrade or configuration in the def ined period of days. When set to No, GXW- 410xv will only do upgrade once at boot up. “Always check for N ew Fi[...]

  • Page 16

    Configuring the FXO channels o n the GXW – 410xv is an easy process. Follo w the GUI interfaces. The Device Status page terms are defined in Table 9: FXO Lines Co nfiguration Definitions. An example of the Channel Dialing Configuratio n is shown in Figu re 6. Please note the default is always configured. The user has the option to change the defa[...]

  • Page 17

    T ABL E 10: C HA NNELS P AGE D EFINITIONS SIP User ID User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. Authentication ID SIP service subscriber’s Authenticate ID used for authenticatio n. Can be identical to or different from SIP User ID. Authentic[...]

  • Page 18

    T ABL E 11: G RA NDSTR EA M C ONFIGURATION P AGE D EFINITION S Activate Profile When set to Yes the SIP Profile is activated. Profile Name A name to identify a Profile. SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider. Outbound Proxy IP address o r Domain name of Outbound Proxy, or Media Gateway , or Session Bor[...]

  • Page 19

    Min-SE The minimum session expiration (in seconds). The de fault value is 90 seconds. Caller Request Timer If selecting “Yes” the phone will use session timer when it makes ou tbound calls if remote party supports session timer. Callee Request Timer If selecting “Yes” the phone will use session timer when it receives inbou nd calls with ses[...]

  • Page 20

    S AVI N G TH E C ONFIGUR ATION C HANG ES Once a change is made, press the “Upd ate” butt on in the Configuration Menu. The GXW-410x v will display the following screen to confirm that the c hanges have be en saved. Reboot or power cycle the GXW-410xv after all the changes are made so that those cha nges can take effect. F IGURE 7: S CREEN - SHO[...]

  • Page 21

    V IDEO S UR VEILLANCE The GXW-410xv can be used with an Analog Surveillance Cam era to perform video surveillance function. This application should be used in a LAN enviro n ment or when both sides have public IP address. V IDEO S URVEILLA NCE P ROCEDURES ¾ Gateway side: 1. In the ADVANCED SETTING page, find the following field and change fro m de[...]

  • Page 22

    F IGURE 9: S CREEN - SHOT OF V IDEO S URVEILLANCE * * PC client side running VLC a s monitoring station F IRMW ARE U PGRADE Our latest official release can be downl oaded from: http://www.grandstream.com/y -firmware.htm . Firmware (or software) upgrade s can be done either via TFTP or HTTP. The correspondin g configuration settings are on the confi[...]

  • Page 23

    U PGRADE THROUG H TFTP To upgrade firmware via TFTP, set the field “Firmware Upgrade and Provisionin g: Upgrade Via” to TFTP. The TFTP server can be configured in ei ther IP address format or FQDN. To configure the TFTP server via the We b config uration interface, follow these five steps: 1. Open your browser to input t he IP address of the GX[...]

  • Page 24

    R ESTORE F ACTOR Y D EF AUL T S ETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following st eps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot conne ct to your VoIP ser[...]

  • Page 25

    Examples of GXW-410xv Configurations A PPLICATION O NE : GXW CONNECTED WITH AN IP-PBX OR SIP S ERVER Scenario : A business with a traditional phone system (w ith or without broadba nd access) and an IP PBX or SIP Servers connecting to an Inter net Telephone Service Provider (ITSP). P P S S T T N N C C l l o o u u d d Anywhere in the world GXW-410xv[...]

  • Page 26

    A PPLICATION T HREE : GXW CONNECTE D WITH AN IP-PBX OR SIP S ERVER A ND V IDEO S URVEILLANCE or PPLICATION F OUR : U SING A GXW FOR P URE IP- IP C OMMUNICATION C ONFIGURATION configuration, Scenario: The GXW-410xv offers an additional vide o surveillance port which can be configured f surveillance. It is the only small business analog ga teway that[...]

  • Page 27

    G LOSSAR Y OF T ERMS ADSL Asymmetric Digital Subscriber Line: Modems atta ched to twisted pair co pper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (t o the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control is an electronic sy stem found in many types of dev ices. Its purpose is to [...]

  • Page 28

    FQDN Fully Qualified Domain Name. A FQDN con sists of a host and domain name, includi ng top-lev domain. For example, el www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the seco nd-level domain, and and.com is the top level domain. FXO Foreign eXchange Office. An FXO device can be an anal og phone, answering ma[...]

  • Page 29

    MTU A Maximum Transmission Unit (MTU) i s the largest size packet or frame , specified in octet s (eight- t. The maximum for thernet is 1500 byte. AT Network Address Translation bit bytes), that can be sent in a packet- or frame- based network su ch as the Interne E N NTP Network Time Protocol, a protocol to exchange and synchronize time over netwo[...]

  • Page 30

    UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite . Using UDP, programs on networked computers can se nd short message s known as datagrams to one another. DP does not provide the reliab ility and ordering gua rantees that TCP U does; datagrams may arrive out of ction or Voice Acti vity Detector is an algo[...]