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Grandstream Networks GXW410X manual

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Table of contents for the manual

  • Page 1

    GXW410x User Manual www.grandstream.com Firmware Version 1.3.4.13 http:// es upport.grandstream.com Grandstream Networks, Inc. Analog IP Gateway GXW410x 4 or 8 FXO Ports w/Video Surveillance[...]

  • Page 2

    Grandstream Networks, Inc. GXW410x User Manual Page 2 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 TABLE OF CONTENTS GXW410X USER MANUAL WELCOME ............................................................................................................................... ..................... 4  Gateway GXW410 x Overvi ew ..............[...]

  • Page 3

    Grandstream Networks, Inc. GXW410x User Manual Page 3 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 TABLE OF FIGURES GXW410X USER MANUAL FIGURE 1: DIAGRAM OF GXW410X BACK PANEL ................................................................................ 5  FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL ....................................[...]

  • Page 4

    Grandstream Networks, Inc. GXW410x User Manual Page 4 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 W ELCOME Thank you for purchasing the Grand stream GXW410x IP Analog FXO Gateway. The GXW410x is a cost effective, easy to use and easy to configure IP comm unications solution for a ny business. The GXW410x supports popular voice co decs and [...]

  • Page 5

    Grandstream Networks, Inc. GXW410x User Manual Page 5 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 P ACKAGING Unpack and check all accessories. Equipment incl uded in the package: 1) One GXW410x Unit 2) One universal power adaptor 3) One Ethernet cable C ONNECTING THE GXW410 X F IGURE 1: D IAGRAM OF GXW410 X B ACK P AN E L T ABL E 1: D EFIN[...]

  • Page 6

    Grandstream Networks, Inc. GXW410x User Manual Page 6 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 F IGURE 2: D IAGRAM OF GXW410 X D ISPL A Y P ANE L T ABL E 2: D EFINITIONS OF THE GXW D ISPLAY P ANE L Power LED Indicates Power. Remains ON when Power is conn ected and unit is turned ON. Ready LED Remains ON after boot-up. LA N LED Indicates[...]

  • Page 7

    Grandstream Networks, Inc. GXW410x User Manual Page 7 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 A PPLICA TION D ESCRIPTION A. IP PBX / SIP Se rver with GXW410x A SIP proxy server such as Asterisk or a SIP regi strar server can be deployed with the GXW410x serie s. In this environment, the SIP server handles SIP r egistration and call con[...]

  • Page 8

    Grandstream Networks, Inc. GXW410x User Manual Page 8 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 B. FXS Gateway with GXW410x [No SIP Server required] Alternatively, the GXW410x can be used without a S IP Server. You can use it in conjunction with a FXS Gateway (Ex. GXW400x) and still be able to origi nate and terminate calls from IP to PS[...]

  • Page 9

    Grandstream Networks, Inc. GXW410x User Manual Page 9 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 FXS AND FXO G ATE W AY C ONFIGUR ATION E XAMP LE GXW400 X G AT EW AY GXW410 X G AT E W AY Profile 1 SIP Server - Set it to IP Address of GXW410x SIP Registration - No Outgoing Call without Registration - Yes NAT traversal – No Advanced Setti[...]

  • Page 10

    Grandstream Networks, Inc. GXW410x User Manual Page 10 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 F EA TURES GXW410x is a next generation IP voice and vid eo gateway that features full interoperability with leading IP-PBXs, SoftSwitches and SIP pla tforms. The Gateway series offe rs superb voice and video quality, traditional telephony fu[...]

  • Page 11

    Grandstream Networks, Inc. GXW410x User Manual Page 11 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 T ABL E 4: GXW410 X S OFTWARE F EAT URE S GXW410x FX0 Analog Gate w ay Series IP settings GXW4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles GXW4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles Round-robin port[...]

  • Page 12

    Grandstream Networks, Inc. GXW410x User Manual Page 12 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 C ONFIGURA TION G UIDE C ONFIGURA TION WITH W EB B ROWSER The GXW410x has an embedded Web server that will allow a user to configure the IP phone through any common web browser. Examples of GUI interfaces can be download ed @ http://www.grand[...]

  • Page 13

    Grandstream Networks, Inc. GXW410x User Manual Page 13 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 After login, the next configuration page is the Basic Con figuration page, explained in detail in Table 5: Web Log-in Definition . T ABL E 5: W EB L OG - IN D EFINITIONS (B AS I C S ETTINGS P AG E ) Web A ccess Select HTTP or secure HTTPS pro[...]

  • Page 14

    Grandstream Networks, Inc. GXW410x User Manual Page 14 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 Daylight Sav ings Time This parameter controls whether the displa yed time will be dayl ight savings time or n ot. If set to “Yes” and the Optional Rule is empt y, then the disp laye d time will b e 1 hour ahea d of normal time. The “Au[...]

  • Page 15

    Grandstream Networks, Inc. GXW410x User Manual Page 15 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 T ABL E 6: S TAT US P AGE D EFINITI ONS Hardware Revision Hardware version number: Ma in Boar d, Interface Board MAC A ddress The device ID in HEX format. This is a ve ry important ID for ISP troubleshooting. IP A ddress This field shows WAN [...]

  • Page 16

    Grandstream Networks, Inc. GXW410x User Manual Page 16 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 A DV ANCED U SER S ETTINGS A DVANCED U SER C ONFIGUR ATION The end-user needs to login to the ad vanced user configuration page the same way as for the basic configuration page. Advanced User configuration include s the end user c onfig urati[...]

  • Page 17

    Grandstream Networks, Inc. GXW410x User Manual Page 17 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 V ia TFTP Serve r If selected, the GXW410x will atte mpt to retrieve new configuration file or new code image from the specified TFTP server at boot time. It will make up to 5 attempts before timeout an d then it will start the boot process u[...]

  • Page 18

    Grandstream Networks, Inc. GXW410x User Manual Page 18 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 Syslog Lev el Select the GXW to report the lo g level. Default is NONE. T he level is one of DEB UG, INFO, WARNING or ERROR. Syslog messages ar e sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT rela[...]

  • Page 19

    Grandstream Networks, Inc. GXW410x User Manual Page 19 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 C ONFIGURING THE FXO C HANNELS Configuring the FXO chan nels on the GXW – 410x is an easy process. Follow the GUI interfaces. The Device Status page terms are defined in Table 8: FXO Lines Configuration Defini tions. An example of the Chann[...]

  • Page 20

    Grandstream Networks, Inc. GXW410x User Manual Page 20 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 AC Termination Impedance Selects the impedance of the anal og line connected to the F XO port on the GXW410x. Here is some basic information which may be helpful for initial configuration: 600 Ohm – North America; 270 Ohm + (750 Ohm || 150 [...]

  • Page 21

    Grandstream Networks, Inc. GXW410x User Manual Page 21 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 Caller ID Scheme The GXW410x supports 5 diff erent t ypes of schemes: 1. Bellcore (US standard) 2. ETSI-FSK during ringing 3. ETSI-FSK prior to ringing with DTAS 4. ETSI-FSK prior to ringing with LR 5. ETSI-FSK prior to ringing with PR 6. ETS[...]

  • Page 22

    Grandstream Networks, Inc. GXW410x User Manual Page 22 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 T ABL E 9: FXO LINE TEST TAB DEFINITI ONS Note : The user can only test the par ameter s for onl y one of the PST N lines at the same time. In all cases pl ease enter the teleph one numbers as if t he lines were to dial each other locally. Fo[...]

  • Page 23

    Grandstream Networks, Inc. GXW410x User Manual Page 23 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 Error Timeout This is the time the gate way will wait to exit the test mode, when something unexpected or an error has occurred. T ABL E 10: C HA NNELS P AGE D EFINITIONS Note – The channels her e are basically SI P endpoints that will act [...]

  • Page 24

    Grandstream Networks, Inc. GXW410x User Manual Page 24 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 DTMF Method This paramete r specifies the mechanism to transmit DT MF digits. There are7 modes supported: in audio which m eans DTMF is combi ned in audio signal (not very reliable with lo w bit-rate codec), via RTP (RFC2833), or via SIP INFO[...]

  • Page 25

    Grandstream Networks, Inc. GXW410x User Manual Page 25 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 T ABL E 11: D IAL P LAN P AGE D EFINITIONS Dial Plan The Dial Plan feature im plemented is applic able for VOIP to PSTN calls onl y. You may configure a dial plan based on th e following grammar: 1. Accept Digits: 1,2,3,4,5,6,7, 8,9,0,*,#,A,a[...]

  • Page 26

    Grandstream Networks, Inc. GXW410x User Manual Page 26 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 P ROFILES Profiles are basically IP PBX / SIP Server configurat ion templates. If you have more than one IP PBX system or SIP Server that you woul d like to use with the GX W410x, then you can config ure Profile 2 or 3. Note: Make sure you se[...]

  • Page 27

    Grandstream Networks, Inc. GXW410x User Manual Page 27 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 Session Expiration Grandstream implemented S IP Session Timer. The session tim er extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interva l expires, if th ere is no r[...]

  • Page 28

    Grandstream Networks, Inc. GXW410x User Manual Page 28 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 S AVI N G T H E C ONFIGU RATION C HANG ES Once a change is made, press the “Update” button in the Configuration Menu. The GX W410x will display the following screen to confirm that the chang es have been saved. To activate chang es, reboo[...]

  • Page 29

    Grandstream Networks, Inc. GXW410x User Manual Page 29 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 V IDEO S UR VEILLANCE The GXW410x can be used with an Analog Surveillanc e CCD Camera to perform video surveillance function. This application sho uld be used in a LAN environme nt or when both sides have public IP address. NOTE: The followin[...]

  • Page 30

    Grandstream Networks, Inc. GXW410x User Manual Page 30 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 F IGURE 7: S CREEN - SHOT OF V IDEO S URVEILLANCE * * PC client side running VLC a s monito ring statio n[...]

  • Page 31

    Grandstream Networks, Inc. GXW410x User Manual Page 31 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 S OFTWARE U PGRADE Software upgrade can be done via either TFTP or HT TP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page. F IRMW ARE U PGRADE T HROUGH TFTP/HTTP/ HTTPS To upgrade via TFTP or HTTP/HTT[...]

  • Page 32

    Grandstream Networks, Inc. GXW410x User Manual Page 32 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 6. Update the change and reboot the unit End users can also choose to download the free HT TP server from http://httpd.apache.org/ or use Microsoft IIS web server. C ONFIGURA TION F ILE D OWNLOAD Grandstream SIP Device can be configured via W[...]

  • Page 33

    Grandstream Networks, Inc. GXW410x User Manual Page 33 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELE TE all configuration information of the phone. Please BACKUP or PRINT out all the setti ngs before you approa ch to following steps. Grandstream will[...]

  • Page 34

    Grandstream Networks, Inc. GXW410x User Manual Page 34 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 E XAMPLES OF GXW410 X C ONFIGURA TIONS A PPLICA TI ON O NE : GXW CONNECTED WITH A N IP-PBX OR SIP S ERVER Scenario : A business with a t raditional phone system (with or without broadband access) and an IP PBX or SIP Servers connecting to an [...]

  • Page 35

    Grandstream Networks, Inc. GXW410x User Manual Page 35 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012 A PPLICA TI ON T HREE : GXW CONNECTE D WITH A N IP -PBX OR SIP S ERVER A ND V IDEO S UR VEILLANCE Scenario: The GXW41 0x offers an additional video su rveillance port which ca n be configured for surveillance. It is the only small business an[...]