Grandstream Networks HT-496 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks HT-496, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks HT-496 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks HT-496. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks HT-496 should contain:
- informations concerning technical data of Grandstream Networks HT-496
- name of the manufacturer and a year of construction of the Grandstream Networks HT-496 item
- rules of operation, control and maintenance of the Grandstream Networks HT-496 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks HT-496 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks HT-496, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks HT-496.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks HT-496 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Grandstream Networks, Inc. HT–496 Dual FXS Port Analog Telephone Adaptor HT–496 User Man ual www.grandstream.com Firmware Version 1.0.3.64 support@grandstream.com VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030[...]

  • Page 2

    Grandstream Networks, Inc. HT–496 User Manual Page 2 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 T ABLE OF C ONTENTS HT-496 User Manual WELCOME.................. ............... ................... ............... ................... ............... ................... ................... ......... 4 INSTALLATION ................. ..............[...]

  • Page 3

    Grandstream Networks, Inc. HT–496 User Manual Page 3 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 T ABLE OF F IGURES HT–496 User Manual F IGURE 1: C ONNECTING THE HT– 496 ................ ............... ................... ............... .................. ................ ......... 5 F IGURE 2: C ONFIGU RING THE H T–496 ............ ....[...]

  • Page 4

    Grandstream Networks, Inc. HT–496 User Manual Page 4 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Welcome Thank you for purchasing the G randstream HT–496, the affordable, feature rich Ana log Telephone Adaptor des igned for bo th the res idential an d busin e ss user. HandyTone-496 is a next generation dual-port SIP IAD for Interne t data, voi[...]

  • Page 5

    Grandstream Networks, Inc. HT–496 User Manual Page 5 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Installation E QUIPMENT P ACKAGING The HT–496 ATA package contains: • One HT–4 96 Main C ase • One Universal Power Adaptor • One Ethernet Cable C ONNECTING Y OUR ATA The HT–496 is easy to configure . The HT–496 has two FXS ports. Each F[...]

  • Page 6

    Grandstream Networks, Inc. HT–496 User Manual Page 6 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 F IVE EASY STEPS TO INSTALL THE HT–496 1. Connect a standard touch-to ne analog telephone (or fax machine ) to first FXS port. 2. Connect another standard touch- tone analog telephone (or fax machine) to second FXS por t. 3. Insert the Ethernet cab[...]

  • Page 7

    Grandstream Networks, Inc. HT–496 User Manual Page 7 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Product Overview HandyTone-496 is a next generation dual-port SIP IAD for Interne t data, voice, and fax. K EY F EATURES Ethernet Ports DHCP FXS Port PSTN Pass – through Voice Mail Indicator Voice Codec Remot e Configuration 2 RJ45 (LAN) Server/ Cl[...]

  • Page 8

    Grandstream Networks, Inc. HT–496 User Manual Page 8 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 T ABL E 3: HT–496 Hardware Specifications LAN Inter f ace 1 x RJ45 10 Mbps WAN In terf ace 1 x RJ45 10 Mbps FXS phone port 2 x FXS Butt on 1 LED Green and re d / solid state & blinkin g state Univ ersal Swit chin g Power Adaptor Input: 100-240V[...]

  • Page 9

    Grandstream Networks, Inc. HT–496 User Manual Page 9 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Basic Operatio ns G ET F AMILIA R WITH V OI CE P ROMPT HT–496 stores a voice prompt menu (Interactive Voice Response or IVR ) for quick browsing and simple configura t ion. The IV R menu and the LED butto n work w ith the FXS port 1 only . Pick up [...]

  • Page 10

    Grandstream Networks, Inc. HT–496 User Manual Page 10 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 - never upgra de 47 “Direct IP Calling” Enter a 12 digit IP addr ess to make a direct IP call, after dial tone. (See “ Make a Direct IP Call ”.) 99 “RESET” Press “ 9 ” to reboot the de vice; or Enter encoded MAC address to restor e f[...]

  • Page 11

    Grandstream Networks, Inc. HT–496 User Manual Page 11 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 P LACING A P HONE C ALL P HONE OR E XTENSION N UMBERS 1. Dial the number directly and wait for 4 seconds (Default “No Key Entr y Timeout”); or 2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration [...]

  • Page 12

    Grandstream Networks, Inc. HT–496 User Manual Page 12 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Expected outcomes: a) A quick confirmation tone (call waiting tone) followed by a dial tone. Th is indicates the transfer is succes sful. Hang up or pl ace an other c all. b) A quic k busy tone followed by a restored call (on supported platforms onl[...]

  • Page 13

    Grandstream Networks, Inc. HT–496 User Manual Page 13 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Call Features The HT–496 supports all the traditional and ad vanced telephony features. T ABL E 5: HT–496 Call Fe ature Defini tio ns Key C all Features *23 3-way conference *30 Block Caller ID (for all su bsequent c alls) *31 Send Caller ID (fo[...]

  • Page 14

    Grandstream Networks, Inc. HT–496 User Manual Page 14 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 LED L IGHT P ATTERN I NDICATION Following tables show the LED light patter n indication. The LED shows PHONE1 status only. T ABL E 6: HT–496 LED Definitions RED LED indicates not n ormal status Button fla shes every 2 secon d s. (if DHCP is config[...]

  • Page 15

    Grandstream Networks, Inc. HT–496 User Manual Page 15 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Configuration Guide C ONFIGURING HT–496 THROUGH V OICE P ROMPT DHCP M ODE Select voice menu option 01 to enab le HT–496 to use DHCP. STATIC IP M ODE Select voice menu option 01 to enable HT–496 to use STATIC IP mode, then use optio n 02, 03, 0[...]

  • Page 16

    Grandstream Networks, Inc. HT–496 User Manual Page 16 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 F ROM THE WAN PORT : The WAN port HTML configuration option is disabled by default from factor y. To access the HTML configuration menu from th e WAN port: 1. Enable the “WAN Port Web Access” option via IVR option 12. 2. Find the WAN IP address [...]

  • Page 17

    Grandstream Networks, Inc. HT–496 User Manual Page 17 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 T ABL E 7: HT–496 Bas ic Configuration Settings Definitions End User Password Password to access the Web Configuration Me nu. This field is case sensitive with a maximum length of 25 ch aracters. Web Po rt By default, HTTP uses port 80. This fiel [...]

  • Page 18

    Grandstream Networks, Inc. HT–496 User Manual Page 18 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Daylight Savings Time Controls whether displayed time is da ylight savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead of normal time. • The “ Automatic Daylight Saving Time Rul e[...]

  • Page 19

    Grandstream Networks, Inc. HT–496 User Manual Page 19 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Cloned WAN MAC Addr ess: Set a specific MAC address. Set in Hex format. LAN Subnet Mask Sets the LAN subnet mask. Defau lt value is 255.2 55.255.0. LAN DHCP Base IP: Base IP f or the LAN po rt that functions as a gatew ay for the su bnet. D efault v[...]

  • Page 20

    Grandstream Networks, Inc. HT–496 User Manual Page 20 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 A DVANCED U SER C ONFIGURATION Login to the advanced user configur ation page the same way as for the basic configuration page. The password is case sensitive and the factory de fault password for Advanced User is “ ad min ”. Advanced User confi[...]

  • Page 21

    Grandstream Networks, Inc. HT–496 User Manual Page 21 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 T ABL E 9: HT–496 Ad v anced Configuration Page Definitions Admin Password This contains the p assword to access the Advanced Web Configuration page. This fie ld is case s ensitive. Home NP A Local area code for Nor th American Dial Plan. Layer 3 [...]

  • Page 22

    Grandstream Networks, Inc. HT–496 User Manual Page 22 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Caller ID Scheme Select the C aller ID Sc heme to suit the standard of differe nt area. • Bellcore (North America) • CID-Canada • DTMF-Brazil • DTMF-Sweden • DTMF (Denmark) • ETSI-DTMF (Finland, Sweden) • ETSI-F SK (Franc e, Germ any, [...]

  • Page 23

    Grandstream Networks, Inc. HT–496 User Manual Page 23 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 T ABL E 10: HT–496 Indi vidual Account Settings Definitions SIP Server This field contains the URI string or the IP ad dress (and port, if different fro m 5060) of the SIP proxy server. e.g., th e following are some valid examples: sip.my-v o ip-p[...]

  • Page 24

    Grandstream Networks, Inc. HT–496 User Manual Page 24 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 modes supported: 1) in audio which means DTMF is combined in au dio signal (not very reliable w ith low-bit-rate codec), 2) via RTP (R FC2833), or 3) via SIP INFO. Multiple selections of DTMF method are supported . Send Flash Event Default is No. If[...]

  • Page 25

    Grandstream Networks, Inc. HT–496 User Manual Page 25 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 • for G.729/G.728, 6 4 (x10ms) and 64 (x2.5ms) frames respectively. G723 Rate: Default is 6.3kbps rate. De fines the encoding rate for G723 vocoder. iLBC fra m e size: Sets the iLBC frame size in 20ms or 30ms iLBC payload type: Defines payload tim[...]

  • Page 26

    Grandstream Networks, Inc. HT–496 User Manual Page 26 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 S AVING THE C ONFIGURATION C HANGES After making a change, click the “Update” bu tton in the Configuration page. The HT–4 96 will display the following screen to confirming changes. Reb oot or power cycle the HT–496 to enable the changes. F [...]

  • Page 27

    Grandstream Networks, Inc. HT–496 User Manual Page 27 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Software Configuration Software upgrades are complete d via TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. F IRMWARE U PGRADE THROUGH TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Upg[...]

  • Page 28

    Grandstream Networks, Inc. HT–496 User Manual Page 28 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Directions : 1. Unzip the file and put a ll of them under the root director y of the TFTP server. 2. Put the PC running the TFTP server a nd the HT–496 phone in the same LAN segment. 3. Please go to File -> Config ure -> Security to change t[...]

  • Page 29

    Grandstream Networks, Inc. HT–496 User Manual Page 29 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you restoring fa ctory default settings. Grandstream is not respons[...]

  • Page 30

    Grandstream Networks, Inc. HT–496 User Manual Page 30 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 Glossary of Terms ADSL Asymmetric Digital Subscribe r Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream ( to the subscriber) a nd from 16 kbps to 800 kbps upstr eam, depending on line distance. AGC [...]

  • Page 31

    Grandstream Networks, Inc. HT–496 User Manual Page 31 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 FQDN Fully Qualified Domain Name. A FQDN consists of a host and domain name, including top -level domain. For ex ample, www. grandstre am.com is a fully quali fied domain name. www is the host , Grandstream is the seco nd-level doma in, and an d.com[...]

  • Page 32

    Grandstream Networks, Inc. HT–496 User Manual Page 32 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 MTU A Maximum Transmission U n it (MTU) is the lar gest size pa cket or frame , s p ecified in octet s (eight- bit bytes), that can be sent in a packet- or frame-based network such as the Internet. The maximum for Ethernet is 15 00 byte. NAT Network[...]

  • Page 33

    Grandstream Networks, Inc. HT–496 User Manual Page 33 of 33 Firmware 1.0.3.64 Last Updated: 1/2007 UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol su ite . Using UDP, programs on networked computers can send sh ort messages known as datagrams t o one anothe r. UDP does not provide the reliability and orderin[...]