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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks HT701, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks HT701. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Grandstream Networks HT701 should contain:
- informations concerning technical data of Grandstream Networks HT701
- name of the manufacturer and a year of construction of the Grandstream Networks HT701 item
- rules of operation, control and maintenance of the Grandstream Networks HT701 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks HT701 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks HT701, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks HT701.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks HT701 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
HT 70X User Manual www.grandstream.com Firmware Version 1.0.0.18 http://esupport.grandstream.com Grandstream Networks, Inc. HT 70 X Analog Telephone Adaptor HT701 HT702 HT704 HT701 HT702 HT704[...]
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Page 2
Grandstream Networks, Inc. HT -70X User Manual Page 2 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 T A BLE OF C ONTENTS HT 70X Us er Manual WELCOM E .................................................................................................................................................... 4 S AFETY C OMPLIANCE S ...................[...]
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Page 3
Grandstream Networks, Inc. HT -70X User Manual Page 3 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 T A BLE OF F IGURES HT 70X U S ER M ANUAL F IGU RE 1: C ONNECTI NG THE HT70X ............................................................................................................................... 5 F IGU RE 2: HT70X C ONNECTION D I A[...]
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Page 4
Grandstream Networks, Inc. HT -70X User Manual Page 4 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 W ELCOME Thank y ou f or purchasing Gr andstream ’s HT70X, the affordable, feature rich Analog Telepho ne Adaptor. Grandstream HandyTone 70 X is a new additio n t o the pop ular Hand y Tone ATA produc t f amily. It f eatures the rich audio [...]
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Page 5
Grandstream Networks, Inc. HT -70X User Manual Page 5 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 C ONNECT YOUR HT 70 X Equipment Packaging The HT 70 X ATA package contains: One HT 70X Main Case One Universal Power Adaptor One Ethernet Cable One Vertical Stand (O nly on HT702 and HT 704 Packages) Connecting the HT 70 X The[...]
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Page 6
Grandstream Networks, Inc. HT -70X User Manual Page 6 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 HT702 HT704 Table 1: Definitions of the HT 70X Connectors DC 12V Power adapter connecti on Internet Port (RJ- 45) Connect to the internal LAN network . (HT701 Onl y) LAN Port (RJ- 45) Connect to the internal LAN network . (HT702 and HT 704 On[...]
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Page 7
Grandstream Networks, Inc. HT -70X User Manual Page 7 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Table 3: Advanced Definitions of the HT70X LEDs Pattern Patten Number Condition LED LED Behavior LED- 01 Device has normal power Power ON LED-02 Power Erro r : Power is re moved from the device or power supply with improper voltage is plugged[...]
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Page 8
Grandstream Networks, Inc. HT -70X User Manual Page 8 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Figure 2: HT 70 X Connection Diagram Internet ADSL/Cable Modem Ethernet LAN FXS Fax Cordless Phone Analog Phone HT701/702 /704[...]
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Page 9
Grandstream Networks, Inc. HT -70X User Manual Page 9 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 P RODUCT O VERVI EW The HT70X is a f ull feature voice and f ax-ov er IP de vice that offers a high -level of integration including a 10M/100Mbps network port and one FXS telephone p ort, market- leading sound q uality, rich f unctionalities,[...]
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Page 10
Grandstream Networks, Inc. HT -70X User Manual Page 10 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Control TLS/SIPS , SIP over TCP/TLS Device Management W eb interface or via secure encrypted AES or non -encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual pro visioning system o[...]
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Page 11
Grandstream Networks, Inc. HT -70X User Manual Page 11 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 B ASIC O PER A TIO NS Understanding HT70X Voice Prompt HT70X has a built- in voice prompt m enu for s imple device conf iguration. The IVR m enu and the LE D button work with any of the FXS port. P ick up the handset and di al “ *** ” to[...]
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Page 12
Grandstream Networks, Inc. HT -70X User Manual Page 12 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 “Device not registered” This prompt will be played immediately afte r off hook If the device is not register and the option “ Out going Call without Registration” is in NO Five Success T ips when using the Voice Prompt 1. “*” shi[...]
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Page 13
Grandstream Networks, Inc. HT -70X User Manual Page 13 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Note: NO dial tone will be played between s tep 1 and 2. Destination ports can b e specified using “ * ” (encoding f or “:”) followed by the port n umber. Examples of Dire ct IP Calls : a) If the target I P address is 192.168.0.16 0,[...]
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Page 14
Grandstream Networks, Inc. HT -70X User Manual Page 14 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Attended Transfer Assum e that Caller A and B are in convers ation. Caller A wants to Attend Tra nsfer B to C: 1. Caller A presses FLASH on the an alog phone for dial tone. 2. Caller A then dials Cal ler C’s num ber followed by # (or wait [...]
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Page 15
Grandstream Networks, Inc. HT -70X User Manual Page 15 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 C ALL F EATURES The HT 70X supports all the traditional and adva nced telephony features. Table 7: HT70X Call Features Ke y Call Features *02 Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *0272 3 (G723), *02729 (G729), *0272616 [...]
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Page 16
Grandstream Networks, Inc. HT -70X User Manual Page 16 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 C ONFIGUR A TI ON G UIDE Configuring the HT70X through Voice Prompts DHCP M ODE Select voice m enu option 01 to enable HT70X to use DHCP. STATIC IP M ODE Select voice m enu optio n 01 to enable HT70X to use STATIC IP m ode, then use optio n [...]
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Page 17
Grandstream Networks, Inc. HT -70X User Manual Page 17 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 User Level: Password: Web pages allow ed: End User Level 123 Only Status and Basic Settings Administrator Level admin Browse all pages The password is case s ensitive with m aximum length of 25 characters. T he factory default pass word for [...]
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Page 18
Grandstream Networks, Inc. HT -70X User Manual Page 18 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 P REFERRED VOCODER (C ODEC ) The HT70X supports a br oad r ange of voice codecs. Under P rof ile w eb pages, c hoose y our preferred order of different codecs : PCMU/A (or G711µ/ a) G729 A/B/E G723 .1 G726 (16/24/32/40) [...]
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Page 19
Grandstream Networks, Inc. HT -70X User Manual Page 19 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time] Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset w ith 1 h our ahead which is the US central time. It is positive (+)[...]
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Page 20
Grandstream Networks, Inc. HT -70X User Manual Page 20 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Port Status Displays relevant information regarding the FXS port. Port Hook Registration DND Forward Busy Forward Delayed Forward FXS On Hook Registered Yes 613 • FXS port is registered with SIP Server. • FXS Port user has set Do Not Dis[...]
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Page 21
Grandstream Networks, Inc. HT -70X User Manual Page 21 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Via TFTP Server This is the IP address of the configured TFTP server. If s el ected and it is non -zero or not blank, the HT70X retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attem[...]
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Page 22
Grandstream Networks, Inc. HT -70X User Manual Page 22 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 SSL Private Key The user specify SSL private key used for SIP over TLS in X.509 format. SSL Private Key Password User specify password to protect the private key above. ACS URL User specify the Auto Configuration Server’s URL (TR -069 prot[...]
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Page 23
Grandstream Networks, Inc. HT -70X User Manual Page 23 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Syslog Level Select th e HT701 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the follow ing events: 1. product model/version on boot up (INFO level) 2. NAT rela[...]
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Page 24
Grandstream Networks, Inc. HT -70X User Manual Page 24 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 RADIUS Timeout Default is 2. HT704 Onl y RADIUS Retry Default is 3. HT704 Onl y Download Device Configuration A llow s use r to download and save a text fil e containing all the P values of each setting as configured at that point on the uni[...]
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Page 25
Grandstream Networks, Inc. HT -70X User Manual Page 25 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 request to indicate the E.164 number . If server supports TEL URI format, then this option needs to be selected. SIP Registration Controls whether the HT701 needs to send REGISTER messages to the proxy server. The default setting is Yes . Un[...]
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Page 26
Grandstream Networks, Inc. HT -70X User Manual Page 26 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Preferred DTMF method The HT70X supports up to 3 different DTMF methods including in -audio, via RTP (RFC2833) and via Sip Info using SIP INFO messages. The user can c onfigure DTMF method in a priority list. Disable DTMF Negotiation Default[...]
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Page 27
Grandstream Networks, Inc. HT -70X User Manual Page 27 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 No Key Entry Timeout Default is 4 seconds . Dialing process i s completed a nd outgoing call is initiated if no key entry occurs during this preconfigured interval. Early Dial Default is No . Use only if proxy s upports 484 response. This pa[...]
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Page 28
Grandstream Networks, Inc. HT -70X User Manual Page 28 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Subscribe for MWI Default is No . W hen se t to “Yes” a SUBSCRIBE for Message W aiting Indication will b e sent periodically. Send Anonymous Default is No . If this parameter is se t to “Yes”, the “From” he ader along with Pri va[...]
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Page 29
Grandstream Networks, Inc. HT -70X User Manual Page 29 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Symmetric RTP Default is No . W hen set to Yes th e device will ch ange the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device. Fax Mode T.38 (Auto Detect) FoIP by default,[...]
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Page 30
Grandstream Networks, Inc. HT -70X User Manual Page 30 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Table 12: HT704 FXS Ports Settings SIP Use ID User account information, provided by VoIP service provider ( ITSP). Usually in the form of digit similar to phone number or actually a phone number. Authenticate ID SIP service subscriber’s Au[...]
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Page 31
Grandstream Networks, Inc. HT -70X User Manual Page 31 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 Configuration through a Central Server Grandstream HT70X can be autom atically configured from a central provisioning system . W hen HT70X boot s up, it will sen d T FTP or HT TP/HT TPS request to download configuration file, “cfg000b82xxx[...]
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Page 32
Grandstream Networks, Inc. HT -70X User Manual Page 32 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 S OFTWARE U PGR A DE Software upgr ade can be done via either T FTP or HTTP. T he corresponding configuration settings are in the ADVANCED SETTINGS configuration page . Firmware Upgrade through TFTP/HTTP/HTTPS To upgrade via TFT P or HTTP/HT[...]
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Page 33
Grandstream Networks, Inc. HT -70X User Manual Page 33 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 3- From the HT70X web inte rface (Advanced Se ttings page) you can bro wse your hard dri ve and select the folder you previously saved the file (ht70xf w.bin) 4- Click “Upload Firm ware” and wait fe w minutes until the new program is loa[...]
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Page 34
Grandstream Networks, Inc. HT -70X User Manual Page 34 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 periodically check if there are an y new changes need t o be taken on a sc heduled time. B y def ining different intervals in P193 for different devices, Server Provider can spread the Firmware or C onfiguration File download in m inutes to [...]
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Page 35
Grandstream Networks, Inc. HT -70X User Manual Page 35 of 35 Firmware Version 1.0.0.18 Last Updated: 03/2012 R ESTORE F ACTORY D EF AULT S ETTING WARNING! Restoring the Factory Default Setting will DEL ETE a ll conf iguration i nformation of the phone. Please BACKU P or PRINT out al l the settings bef ore you approach to follo wing steps. Grandstre[...]