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The rules should oblige the seller to give the purchaser an operating instrucion of Heat & Glo LifeStyle 2137-900, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Heat & Glo LifeStyle 2137-900. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Heat & Glo LifeStyle 2137-900 should contain:
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Table of contents for the manual
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Page 1
1 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Owner ’ s Manual Installation and Operation Model: Soho24B DO NOT DISCARD THIS MANUAL NOTICE • Leave this manual with party responsible for use and operation. DO NO T DISCARD • Important operating and maintenance instructions included. • Read, understand and follow these instruction[...]
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Page 2
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 2 Congratulations Listing Label Information/Location Model Name: ___________________________________________ Date purchased/installed: __________________ Serial Number: __________________________________________ Location on appliance: ____________________ Dealership purchased from: __________[...]
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Page 3
3 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 = Contains updated information. T able of Contents 1 Listing and Code Approvals A. Appliance Certi fi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 B. Glass Speci fi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 C. BTU Speci fi cations . . .[...]
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Page 4
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 4 Models U.S. (0-2000 ft.) or Canada (2000-4500 ft.) Maximum Input BTU/h Minimum Input BTU/h Ori fi ce Size (DMS) Soho24 (NG) US 14,000 N/A 50 CAN 12,600 N/A 51 Soho24LP US 13,000 N/A 59 CAN 1 1,700 N/A 60 MODELS: Soho24B LABORA TORY : Underwriters Laboratories, Inc. (UL) TYPE: Direct V ent [...]
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Page 5
5 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 H. Requirements for the Commonwealth of Massachusetts For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wal[...]
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Page 6
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 6 A. Design and Installation Considerations Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside air source is required. 2 2 Get ting Star ted C. Ins[...]
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Page 7
7 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 B C A A 1/2 IN. ALCOVE INSTALLATION TOP VENT, ONE 90º ELBOW B D E Figure 3.1 Appliance Locations A BCD E Inches 33-1/8 29-1/8 46-3/4 35-1/8 12 Millimeters 841 740 1 187 892 305 In addition to these framing dimensions, also reference the following sections: • Clearances and Mantel Project[...]
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Page 8
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 8 Figure 3.2 Clearances to Combustibles CLEARANCES TO COMBUSTIBLES : AB C D E F G H I J K Rough Opening (V ent Pipe) Rough Opening (Height) Rough Opening (Depth) Rough Opening (Width) Minimum Platform Height Clearance to Ceiling Combustible Floor Combustible Flooring Behind Appliance Sides of[...]
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Page 9
9 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 A. V ent T ermination Minimum Clearances Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as speci fi ed. • Do not pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause fi re. Roof Pitch H (Min.) [...]
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Page 10
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 10 Figure 6.3 Minimum Clearances for T ermination O N P R Q X = AIR SUPPL Y INLET A = 12 inches................. clearances above grade, veranda, porch, deck or balcony B = 12 inches................. clearance to window or door that may be opened, or to permanently closed window C = 18 inches[...]
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Page 11
11 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Figure 5.2 SLP Pipe Effective Length Fire Hazard. Explosion Risk. Asphyxiation Risk. Do NOT connect this gas appliance to a chimney fl ue serving a separate solid-fuel or gas burning appliance. • V ent this appliance directly outside. • Use separate vent system for this appliance. May[...]
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Page 12
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 12 Figure 5.3 Figure 5.4 1. T op V ent - Horizontal T ermination One Elbow T wo Elbows V 1 Minimum H 1 Maximum Elbow only 1-1/2 ft. 457 mm 1 ft. 305 mm 2-1/2 ft. 762 mm 1-1/2 ft. 457 mm 3-1/2 ft. 1.1 m 2-1/2 ft. 762 mm 5-1/2 ft. 1.7 m 3-1/2 ft. 1.1 m 7-1/2 ft. 2.3 m 4-1/2 ft. 1.4 m 15-1/2 ft.[...]
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Page 13
13 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Figure 5.5 1. T op V ent - Horizontal T ermination - (continued) Three Elbows V 1 Min. H 1 Max. V 2 Min. H 2 Max. Elbow only 2 ft. 610 mm * = V 2 1 ft. 304 mm 2 ft. 610 mm * = V 2 1-1/2 ft. 457 mm 3 ft. 914 mm * = V 2 2-1/2 ft. 762 mm 5 ft. 1.5 m * = V 2 3-1/2 ft. 1.1 m 7 ft. 2.1 m * = V 2[...]
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Page 14
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 14 2. T op V ent - V ertical T ermination No Elbow Figure 5.6 Figure 5.7 T wo Elbows V 1 = 45 ft Max. (13.72 m) V 1 = 3 ft Min. (914 mm) V 1 Minimum H 1 Maximum V 2 V 1 + V 2 Minimum One Elbow 1-1/2 ft. 457 mm * * * 1/2 ft. 152 mm 2 ft. 610 mm * * * 1-1/2 ft. 457 mm 3 ft. 914 mm * * * 2-1/2 f[...]
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Page 15
15 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Figure 5.8 2. T op V ent - V ertical T ermination - (continued) Three Elbows V 1 Minimum H 1 + H 2 Maximum V 2 V 1 + V 2 Minimum Elbow only 1/2 ft. 152 mm * * * 1/2 ft. 152 mm 1 ft. 305 mm * * * 1-1/2 ft. 457 mm 2 ft. 610 mm * * * 2-1/2 ft. 762 mm 4 ft. 1.2 m * * * 3-1/2 ft. 1.1 m 6 ft. 1.[...]
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Page 16
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 16 Figure 6.2 Exterior W all Hole A* B 10 in. 10 in. * Shows center of vent framing hole for top venting. The center of the hole is one (1) inch (25.4 mm) above the center of the horizontal vent pipe. A. Pipe Clearances to Combustibles Fire Risk. Explosion Risk. Maintain vent clearance to com[...]
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Page 17
17 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 C. V ertical Penetration Framing Figure 6.3 Figure 6.4 Installing the Attic Shield A ceiling fi restop MUST be used between fl oors and attics. • Frame opening 9 in. x 9 in. (229 mm x 229 mm) whenever the vent penetrates a ceiling/ fl oor (see Figure 6.3). • Frame the area with the [...]
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Page 18
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 18 D. Install Attic Insulation Shield W ARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home T echnologies Inc. requires the use of an attic shield. The National Fuel Gas Code ANSI Z223.1 and NFPA 54 requires an attic shield constructed of 26 gauge mi[...]
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Page 19
19 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 CAUTION Sharp Edges • Wear protective gloves and safety glasses during installation. A. T op V ent 7 7 Appliance Preparation An elbow heat shield is attached to the Soho24B. Do not remove this heat shield. Figure 7.1 Figure 7.2 Figure 7.3 Figure 7.4 Figure 7.5 If venting vertically or us[...]
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Page 20
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 20 Fire Risk. • Follow these instructions exactly . • Facing materials must be installed properly to prevent fi re. • No materials may be substituted without authorization by Hearth & Home T echnologies. W ARNING • Use regular sheetrock screws in non-shaded areas. • Use a wet o[...]
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Page 21
21 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Figure 7.8 Proper Positioning, Leveling and Securing of a Appliance C. Securing and Leveling the Appliance The diagram shows how to properly position, level, and secure the appliance (see Figure 7.8). Nailing tabs are provided to secure the appliance to the framing members. • Place the a[...]
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Page 22
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 22 8 8 Installing V ent P ipe A. Assemble V ent Sections T o attach the fi rst vent component to the starting collars of the appliance: • Lock the vent components into place by sliding the pipe section onto the collar . • Align the seam of the pipe and seam of collar to allow engagement.[...]
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Page 23
23 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 B. Assemble Slip Sections • Slide the inner fl ue of the slip section into the inner fl ue of the pipe section and the outer fl ue of the slip section over the outer fl ue of the pipe section. See Figure 8.3. • Slide together to the desired length. Figure 8.3 Slip Section Pilot Hol[...]
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Page 24
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 24 D. Disassemble V ent Sections • Rotate either section (see Figure 8.7) so the seams on both pipe sections are aligned as shown in Figure 8.8. • Pull carefully to separate the pieces of pipe. Figure 8.8 Align and Disassemble V ent Sections Figure 8.7 Rotate Seams for Disassembly E. Inst[...]
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Page 25
25 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 F . Install Metal Roof Flashing • See minimum vent heights for various pitched roofs (Figure 8.1 1) to determine the length of pipe to extend through the roof. • Slide the roof fl ashing over the pipe sections extending through the roof as shown in Figure 8.12. Roof Pitch H (Min.) Ft.[...]
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Page 26
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 26 SCREWS CAULK STORM COLLAR (1 of 3) Figure 8.15 TERMINA TION CAP H. Install V ertical T ermination Cap • Attach the vertical termination cap by sliding the inner collar of the cap into the inner fl ue of the pipe section while placing the outer collar of the cap over the outer fl ue of [...]
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Page 27
27 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Note : When using termination c aps with factor y- supplied heat shield attached, no additional wall shield fi restop is required on the exter ior side of a c ombustible wall. K. Install Horizontal T ermination Cap W ARNING! Risk of Fire! The telescoping fl ue section of the termination [...]
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Page 28
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 28 Note: H a ve the gas supply line installed in ac cordance w i t h l o c a l b u i l d i n g c o d e s , i f a n y . I f n o t , f o l l o w A N S I 2 2 3 . 1 . I n s t a l l a t i o n s h o u l d b e d o n e b y a q u a l i fi ed installer approv ed and/or licensed as required by the loca[...]
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Page 29
29 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Fire hazard. Do NOT change the valve settings. • This valve has been preset at the factory . • Changing valve settings may result in fi re hazard or bodily injury . HIGH AL TITUDE INST ALLA TIONS U.L. Listed gas appliances are tested and approved without requiring changes for elevatio[...]
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Page 30
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 30 C. IntelliFire Ignition System Wiring This appliance requires a 1 10 V AC supply to the appliance junction box for operation. A wiring diagram is shown in Figure 10.1. This appliance is equipped with an IntelliFire control valve which operates on a 3 volt system. This appliance is supplied[...]
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Page 31
31 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 PLU G-IN 3V TRANSFORMER ON/OF F WALL SWI TCH IGN ITION MO DUL E (3 V ) VA LV E NEUTRAL GR OUN D LOW VOL TAGE S EE NO TE 1 REMOTE CONTRO L HO T PL UG-IN REMOTE JUMPER WIRE OR G GR N BRN BRN RED BLK INTE RMIT TENT PILOT IGN ITOR ORG WHT IGN IT IO N MO DULE 3 V AC TR AN SFO RME R VA LV E 3 V [...]
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Page 32
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 32 Figure 1 1.1 Noncombustible Facing Diagram Fire Risk. Finish all edges and fronts to clearances and speci fi cations listed in manual. • Black metal appliance front may be covered with noncombustible material only . • Do NOT overlap combustible materials onto appliance front. • Inst[...]
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Page 33
33 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 C. Installation of Non-Combustible Facing Materials Gypsum wallboard (drywall) joints adjacent to the fi replace opening require special attention to minimize potential development of cracking. Hearth and Home T echnologies recommends the following steps to mini- mize potential cracks in [...]
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Page 34
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 34 1 2 12 Appliance Setup A. Remove Shipping Materials Remove shipping materials from inside or underneath the fi rebox. B. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the fi rebox or underneath in the control cavity . C. Accessories Install approved access[...]
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Page 35
35 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Stone Placement: Soho24B D. Positioning Stones For proper performance and safety , it is critical that the Black Onyx stones are set up in accordance with these instructions. As you are positioning the stones, make sure that no stones are in the cross-hatched area shown between the two arr[...]
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Page 36
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 36 Step 6. Spread the stones out evenly . Double check that there is only one layer of stones on the burner area and that the cross-hatched area in Figure 1 is still free of stones. Step 8. This is a view of the front area of the pilot shield. This area must be free of stones for safe operati[...]
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Page 37
37 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Figure 12.10 Glass Assembly Removing Glass Assembly Pull the two glass assembly latches out of the groove on the glass frame. Remove glass door from the appliance (see Figure 12.10). Replacing Glass Assembly Replace the glass door on the appliance. Pull out and latch the two glass assembly[...]
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Page 38
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 38 A. Before Lighting Appliance 1 3 13 Operat ing Instruc tions CAUTION If installing IntelliFire ignition battery backup: • Do not install batteries if the backup mode may not be used for extended time. • Batteries may leak. • Install batteries only when needed for power outage. Before[...]
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Page 39
39 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 B. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer . T o prolong battery life, remove them when using the transformer . 1. This appliance is equipped with an ignition device which automatically lights the bu[...]
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Page 40
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 40 Initial Break-in Procedure When you light the appliance, you may notice that it pro- duces heat which does have an associated odor or smell. If you feel this odor is excessive it may require the initial three to four hour continuous burn on high followed by a second burn up to 12 hours to [...]
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Page 41
41 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Sympton Possible Cause Corrective Action 1. The ignitor/module makes noise, but no spark. a. Incorrect wiring. V erify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to correct terminals on module and pilot assembly . Reversed wires at the module may ca[...]
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Page 42
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 42 IntelliFire Ignition System - (continued) Symptom Possible Cause Corrective Action 3. Continued d. Damaged pilot as- sembly or dirty sensor rod. V erify that ceramic insulator around the sensor rod is not cracked, damaged, or loose. V erify connection from sensor rod to white sensor wire. [...]
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Page 43
43 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 1 5 15 Maintaining and Ser vicing Appliance Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a quali fi ed service technician should perform an appliance checkup at the beginning of each heating season. Annual inspection by qua[...]
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Page 44
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 44 Inspect Maintenance T asks Doors, Surrounds and Fronts 1. Assess condition of screen and replace as necessary . Recommend addition of screen if one is not present. 2. Inspect for scratches, dents or other damage and repair as necessary . 3. V erify no obstructions to air fl ow through the[...]
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Page 45
45 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Location Inches Millimeter Location Inches Millimeter A 29-1/8 740 J 1 1-1/2 292 B 25-9/32 643 K 1 1-1/2 292 C 37-3/16 945 L 1 1 279 D 29-3/16 742 M 5-9/16 142 E 4-1/8 105 N 6-5/8 168 F 2-3/16 56 O 37 940 G 4-1/2 1 15 P 3-3/4 96 H 32-3/4 832 Q 2-1/4 57 I 23-1/16 586 Appliance Dimensions T [...]
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Page 46
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 46 Figure 16.1 SLP Series V ent Components SL Series Components COOL-ADD Cap Shield 1 1-5/8 in. (295 mm) 5-3/4 in. (146 mm) 7-1/8 in. (181 mm) 12-1/8 in. (308 mm) DRC-RADIUS Cap Shield 13-7/8 in. (352 mm) 9-1/2 in. (241 mm) 14 in. (356 mm) B. V ent Components Diagrams[...]
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Page 47
47 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Effective Height/Length Pipe inches mm SLP4 4 102 SLP6 6 152 SLP12 12 305 SLP24 24 610 SLP36 36 914 SLP48 48 1219 SLP6A 2 - 6 51 - 152 SLP12A 2 - 12 51 - 305 Figure 16.2 SLP Series V ent Components B. V ent Components Diagrams (continued) 8-3/4 in. 222 mm 6-1/2 in. 165 mm 6-5/8 in. 168 mm [...]
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Page 48
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 48 B. V ent Components Diagrams (continued) Figure 16.3 SLP Series V ent Components ASSEMBL Y SL-2DVP (For use on Intellifire appliances only) PVK-80 SLP90 NOTE: Use the vertical termination baffle with the PVK-80. See Figure 5.6. SLP-WT -BK W all Thimble-Black SL-2DVP Adapter 26 in. 660 mm D[...]
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Page 49
49 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 1 in. (25 mm) 14 in. (356 mm) 3/8 in. (10 mm) 1 in. (25 mm) 7-1/4 in. (184 mm) 7-3/4 to 10-3/8 in. (197 to 264 mm) 13 in. 330 mm 13 in. 330 mm 1-5/16 in. 34 mm 10-9/16 in. 269 mm 14 in. 356 mm 12-1/2 in. 318 mm 12 in. 305 mm SLP-FLEX-TRAP Horizontal Termination Kit 14 in. 356 mm 14-1/16 in[...]
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Page 50
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 50 SOHO24B C. Service Parts Beginning Manufacturing Date: Aug. 2007 Ending Manufacturing Date: ______ 24 x 24 Direct V ent Fireplace IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All pa[...]
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Page 51
51 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 SOHO24B Beginning Manufacturing Date: Aug. 2007 Ending Manufacturing Date: ______ Service Parts IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be o[...]
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Page 52
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 52 SOHO24B Service Parts IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stocked at Depot ITEM DESCRIPTION COMME[...]
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Page 53
53 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 D. Limited Lifetime W arranty 4021-645C 12-29-10 Page 1 of 2 Hearth & Home T echnologies Inc. LIMITED LIFETIME W ARRANTY Hearth & Home T echnologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth [...]
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Page 54
Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 54 D. Limited Lifetime W arranty (continued) 4021-645C 12-29-10 Page 2 of 2 W ARRANTY CONDITIONS: 7KLVZDUUDQWRQOFRYHUV++7DSSOLDQFHVWKDWDUHSXUFKDVHGW KURXJKDQ++7 DXWKRUL]HGGHDOHURUGLVWULEXWRU $ OLVWRI ++7DXWKRUL]HGGHDO[...]
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Page 55
55 Heat & Glo • Soho24B • 2137-900 Rev . P • 8/12 Heat & Glo, a brand of Hearth & Home T echnologies Inc. 7571 215 th Street West, Lakeville, MN 55044 www .heatnglo.com - NOTES - ________________________________________________________________________________ ________________________________________________________________________[...]