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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Hill Phoenix OSAA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Hill Phoenix OSAA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Hill Phoenix OSAA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Hill Phoenix OSAA should contain:
- informations concerning technical data of Hill Phoenix OSAA
- name of the manufacturer and a year of construction of the Hill Phoenix OSAA item
- rules of operation, control and maintenance of the Hill Phoenix OSAA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Hill Phoenix OSAA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Hill Phoenix OSAA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Hill Phoenix service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Hill Phoenix OSAA.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Hill Phoenix OSAA item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
DELI CASES MODEL: OSAA HAND B O O K INST ALLA TION & OPERA TION 9/03 P061773M[...]
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Page 2
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Page 3
Welcome to the ORIGIN 2 display case family . We’r e very pleased you joined us. This installation and operation handbook has been especially prepar ed for everyone involved with ORIGIN 2 display cases – owners, managers, installers and maintenance personnel. Y ou’ll find this book different than traditional manuals. The most dramatic differ [...]
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Page 4
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Page 5
1 T ABLE OF CONTENTS GENERAL INFORMA TION – P AGES 2 - 4 General information, first step recommendations and case dimensional drawings. THE USE OF CASTERS – P AGE 5 Cases roll on casters–general use and castor r emoval. LINE-UP – P AGES 6 - 7 A ten step procedur e for initial case lineup with illustrations. TRIM-OUT – P AGES 8 - 9 A sixte[...]
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Page 6
GENERAL INFORMA TION DESCRIPTION OF CASES : The refrigerated display cases described in this handbook are part of the Hill PHOENIX , Origin 2 design series. Specifically covered in this manual is model OSAA, self-contained service deli case. STORE CONDITIONS : Hill PHOENIX cases are designed to operate in an air conditioned store with a system that[...]
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Page 7
3 54 15/16 in [139.5 cm] 33 1/4 in [84.5 cm] 11 1/2 in [29.2 cm] 1 3/16 in [3.0 cm] 5 13/16 in [14.7 cm] FLA T REAR SILL (OPTIONAL) REAR SLIDING DOORS 21 1/2 in [54.6 cm] 28 3/8 in [72.0 cm]* 35 11/16 in [90.7 cm] 38 5/16 in [97.3 cm] 49 1/16 in [124.6 cm] 22 1/2 in [57.2 cm] 27 1/4 in [69.2 cm] 32 3/16 in [81.8 cm] 30 1/2 in [77.5 cm] 10 5/16 in [[...]
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Page 8
31 11/16" 71 1/4" 4" 6' CASE FRONT OF CASE 4 GENERAL INFORMA TION BASEHORSE LOCA TIONS FOR MODEL OSAA[...]
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Page 9
5 34 12 CASES MOVE ON CASTERS FOR EASIER INST ALLA TION CASTERS MA Y BE DISCARDED. ROLL OUT OF TRUCK . When there is a truck - level delivery dock, cases may be rolled dir ectly from the truck to the store floor . [CAUTION] If skid boar ds are requir ed to unload cases, casters should be removed prior to sliding them down the skid; after which they[...]
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Page 10
6 LINE UP 1 5 Consult With General Contractor Ask the general contractor if there have been changes in the building dimensions since the print you are using was issued. Also, ask the points of refer ence from which you should take dimensions to locate the cases. Set Shims On Basehorse Locations Locate basehorse positions along chalk lines. Spot shi[...]
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Page 11
10 Bolt Cases T ogether Using Bolt Holes Provided Push cases tightly together . Bolt cases together through the five holes provided in the “C” frame and pipe chase as shown in illustration. Tighten until all margins are equal; do not over tighten. 9 Loosen Bumper And Cornice Loosen screws on master bumper . Move bumper joint to a position for s[...]
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Page 12
8 Install plenum covers under deck pans. The plenum covers are shipped loose in the case and are installed between the lower rear baf fle and the fan plenum. 6 Seal joints along pipe chase seam with the caulk provided. Now that cases have been positioned and leveled, you may proceed to trim-out case lineup. T rim parts have been designed to be appl[...]
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Page 13
9 9 Close joints of front panel. The panel is slotted on the bottom to allow left or right adjustment as requir ed. 10 Install curved front panel joint (if cases come equipped with curved front pan- els). Curved panel joints are shipped loose in the case and are attached with the screws pr ovided. Wide joints (1”) are for case-to-case joining and[...]
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Page 14
REFRIGERA TION COMPONENTS Refrigeration components for the OSAA-6’ are easily accessible in the tank and underneath the case. The expansion valve and suction line 1/4” access valve are both located in the left hand front side of the tank and are accessible without lifting the fan plenum. These components may be reached by lifting only the left [...]
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Page 15
11 Access V alve - Access port on the evaporator that allows service personnel to check system pr essure. Accumulator - A device installed on the suction line that is used to boil off small amounts of liquid r efrig- erant so liquid does not reach the compr essor . Compressor - An electrically driven piston pump that pumps vapor refrigerant from a [...]
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Page 16
12 PLUMBING The drain outlet is located front and center of the cases for convenient access and is specially molded out of ABS material. The “P” trap, furnished with the case, is constructed of schedule 40 PVC pipe. Care should be given to assure that all connec- tions are water tight and sealed with the appropriate PVC or ABS cement. The drain[...]
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Page 17
13 ELECTRICAL HOOKUP DEFROST HEA TERS, 208/240 VOL TS L1 L2 RED BLUE EV APORA TOR F ANS, 120 VOL T WIRE NUMBER COMPONENT COLOR CODING BLACK TEMPERA TURE CONTROL, 120 VOL T LIGHTS, 120 VOL T DEFROST TERMINA TION CONTROL, 120 VOL T WHITE 3 4 11 12 19 20 21 YELLOW YELLOW PURPLE ORANGE 23 WIRING NUMBERS AND COLORS EQUIPMENT GROUNDING CONDUCTOR GREEN - [...]
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Page 18
14 CONTROL SETTINGS- MODEL OSAA-6’ Manual Defr ost Button Enter Button Up Button Down Button Fan Status LED Compressor Status LED Defrost Status LED Factory Settings Parameter Description OSAA-6’ Setpoint HY Hysteresis (dif ferential) [1 to 9 o F/ o C] LL Setpoint Low Limit [67 o F (55 o C) to HL] HL Setpoint High Limit [LL to 99 o F/ o C] CC A[...]
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Page 19
15 Error Code System Status F2 Indicates an open or shorted evaporator sensor . Corr ect problem to r eset control. } } } F1 Indicates an open or shorted temperature sensor . Cycle Power to reset contr ol. A2 Digital input is closed and digital input option (if) 1 is selected. A3 Digital input is open for longer than time delay (id) and digital inp[...]
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Page 20
HTR1 FAN MOTOR J3 P3 FAN MOTOR M1 M2 HTR2 SHELF LIGHTS (OPTIONAL) DEF. TERM. CONTROL (OPTIONAL) TEMP. CONTROL (OPTIONAL) FRONT GLASS ANTI-COND HEATER DEFROST HEATERS (OPTIONAL) 13 12 11 21 23 20 14 19 4 L1 L2 3 RED BLK EB6 WHT BLK EB6 WHT RED BLU BLU BLU BLU EB2 EB1 YEL BLK YEL WHT WHT BLK RED RED BLU RED BLU BLU BLU J2-2 J2-1 BLUE BLUE NOSE LIGHTS[...]
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Page 21
17 CASE OPERA TION American Style Self-Contained Curved Glass Service Deli Mer chandiser OSAA - 6’ All measurements are taken per CRMA specifications. Medium T emperature Defrost Schedule No. Per Day Hours 1 12 midnight 2 12 am - 12 pm 3 6 am - 2 pm - 10 pm 4 12 - 6 am - 12 - 6 pm 4 NOTE: - - - not an option on this case model. Defrost Contr ols [...]
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Page 22
18 DEFROST AND TEMP CONTROL • Electric defrost termination contr ol sensor bulb location • Electric defrost termination pr obe location • T emperature contr ol sensor bulb location (OSA) It is important to consult the control setting guidelines shown on page 17 before setting defrost times. Further adjustment may be requir ed depending on sto[...]
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Page 23
4 2 3 1 19 AIR FLOW AND PRODUCT LOADING Cases have been designed to provide maxi- mum product capacity within the r efrigerated air envelope. It is important that you do not overload the food product display so that it impinges on the air flow pattern. DISCHARGE..............1 LOAD LIMIT ...............2 AIR FLOW ..................3 RETURN AIR GRIL[...]
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Page 24
20 USE AND MAINTENANCE CASE CLEANING Case is designed to facilitate cleaning. There is a wide radius formed on the front and back of the inside bottom that helps accelerate liquid flow and eliminates difficult-to- clean sharp corners. All surfaces pitch to a deep-drawn drain trough that angles towar d the front and center of case where the waste ou[...]
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Page 25
21 F ANS The evaporator fans are equipped with 5 watt fan motors, 1550 RPM’ s. The motor has a counter clockwise rotation when viewed fr om the shaft end. The fan blades are 6” in diameter and the blades ar e pitched according to the charts below . It is impor - tant that the blade pitch be maintained as spec - ified. Do not attempt a field mod[...]
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Page 26
E10 E11 E09 23 11 24 9 1 26 2 17 88 87 22 5 28 20 3 48 53 55 56 46 9a 69 21 29 36 42 49 E01 77 81 82 66 P AR TS ORDERING MODEL OSAA 22 50 E06 E07 E09 E11 E10 E20[...]
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Page 27
23 Location Part Descriptions Number 1 Kickplate , Storm Grey 2 Master Bumper , Featherstone, Smoke, White, French V anilla, Black 3 Lower Front Panel , Painted or Stainless 5 Front Glass, Lift-Up Thermopane 9 Deck Pan , Painted, Unpainted, Stainless 9a Plenum Cover 11 Front Baf fle , Aluminum, Painted White, Custom Color , or Stainless 17 Nose Bum[...]
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Page 28
24 P AR TS ORDERING Procedure 1. Contact the Service Parts Department Hill PHOENIX 1925 Ruf fin Mill Road Colonial Heights, Virginia 23834 T el: 800-283-1109 Fax: 804-526-3897 2. Pr ovide the following information about the part you are or dering: • Model number and serial number of the case on which the part is used. • Length of part, if appli[...]
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Page 29
25 NOTES[...]
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Page 30
26 NOTES[...]
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Page 31
6/00 W ARRANTY HEREINAFTER REFERRED TO AS MANUF ACTURER FOURTEEN MONTH W ARRANTY . MANUF ACTURER’S PRODUCT IS WARRANTED TO BE FREE FROM DEFECTS IN MA TERIAL AND WORKMANSHIP UNDER NORMAL USE AND MAINTENANCE FOR A PERIOD OF FOURTEEN MONTHS FROM THE DA TE OF ORIGINAL SHIPMENT . A NEW OR REBUIL T P ART TO REPLACE ANY DEFECTIVE P A R T WI LL BE PROVID[...]
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Page 32
1925 Ruffin Mill Road, Colonial Heights, V A 23834 Due to our commitment to continuous improvement all specifications are subject to change without notice. Hill PHOENIX is a Sustaining Member of the American Society of Quality . CRMA endorsed Visit our web site at www .hillphoenix.com 804-526-4455 ASH3090 W arning Maintenance & Case Car e When [...]