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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Honeywell Stratos 2421, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Honeywell Stratos 2421 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Honeywell Stratos 2421. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Honeywell Stratos 2421 should contain:
- informations concerning technical data of Honeywell Stratos 2421
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Honeywell Stratos 2421 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Honeywell Stratos 2421, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Honeywell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Honeywell Stratos 2421.
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It is mostly in the manuals where we will find the details concerning construction and possibility of the Honeywell Stratos 2421 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MS2421 / MS 2 422 / MS2431 Bar C ode Sc anner Installation and User’s Guide[...]
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Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in s pecifications and other information contained in this document without prior notice, and the reader should in all cases cons ult HII to determine whether any such changes hav e been made. The information in this publication does not represent a commitment on[...]
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iii T able of Contents Introduction Manual Scope ........................................................................................................................................ 1 Product Overview ................................................................................................................................... 1 Base Kit Co[...]
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iv Scanner Operati on Scan Zone ........................................................................................................................................... 31 W ake Ac tivation Area (Photocell LED Output) ..................................................................................... 33 Changing the W ake Are a Sensitiv ity L [...]
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1 Introduction Manual S cope This guide pr ovides information on the installation, setup and opera tion of the MS2 4 21, MS2 4 22 , and MS2431 scanner only models . If the MS2 4 21 or MS2431 scanner has been integrated with a scale, please refer to the Scale Addendum for detailed inst ructions on the appropriate cable connections, communi cation sp[...]
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Page 6
2 Base Ki t Components Part # Descrip tion MS2 4xy- 105 Nz Bar Code Scanner x 2 MS2420 3 MS2430; 508 mm (20.0") y 1 Scanner Only, Scale Ready – Compact 2 Scanner Only – Sub - Compact z D Diamonex Horizontal W indow S Sapphire Horizontal W in dow 00 - 02407 MetroSelect ™ 00 - 02034 Configuration Guide MS2xxx Strat os ™ Series Con figura[...]
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3 Optional Accessories Part # Descrip tion AC to DC Power Transformer - Reg u l ated Outpu t: +5 .2 V @ 4A +12V @ 1. 5 A 70 - 74868 120V United States and C anada 70 - 74882 220V – 240V Continental European 70 - 74880 220V – 240V United Kingdom 70 - 74884 220V – 240V China 70 - 74886 220V – 240V Australia 70 - 74888 220V – 240V India Repl[...]
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4 General Precautions The following are s ome general precautions t o remember when handling t he MS2421/MS2422/MS2431 scanner . Do not t ur n the unit upside dow n with the platter in pl ace. Do not p ress on t he window in the platter or t he vertical window frame. Pl at ter Rem ova l No hardware or tools are re quired to remove the platter (see [...]
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5 Design Specifications Opera tional Light Source: VLD 650 nm Peak Laser Power: < 1.5 mW Embedded Laser: Max Optical Power: 10 m W W avel ength: 650 nm H orizontal Depth of Field: 0 mm - 100 mm (0" - 4" ) fo r 0.33 mm (13 mi l) Bar C ode Vertical Depth of Field: 0 mm - 216 mm ( 0"- 8.5 " ) for 0.33 mm (13 mil ) Ba r C ode Sca[...]
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6 Electrical Voltage Supply: 4 A @ +5 V / 0.8 A @ + 12V Power: Operating : 11.9 W atts Standby: 3.25 W atts Current: Operating: 1.7A @ 5.2V / 0 .2A @ 12V Standby: 0 .6A @ 5.2V / 0 .07A @ 12V Current Limits on Integrated Scale and/or Scale Displa y: Do not exceed maximum current o f 12V @ 0.7 A / 5V @ 0 .2A DC T rans forme rs: Class I ; 5.2VDC @ 4 A[...]
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7 Base M odel Charact eristi cs MS2421/MS2431 Components Figure 5 . MS2 4 21 /MS2431 Compone nts ( MS2421 Shown.) It em No. Description of I tem 1 Volume/ Tone Multi - Function Button (see page 42 ) 2 Blue LED Indicators (see page 36 ) 3 Speaker 4 Finger Recesses f or Lif t ing 5 High Impact W indow Frame / Vertical W indow (Laser Aperture) 6 Repla[...]
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8 MS2421 Scanner Dimensions Figure 6 . MS2 4 21 Dimens ions M S24 3 1 Sca nner Dime nsions Figure 7 . MS2431 D imens ions[...]
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9 MS2421/MS2431 Connector P anel Figure 8 . MS2 4 21/ MS2431 Connector Panel * Scale ready MS2 4 21/MS2431 models supply additional connectors for scal e and display communic ation cabling . The use of thes e connections is dependent on the specific manuf acturer of the scale bein g integrated. Please refer to the custom S cale Installation Guide f[...]
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10 MS2421/MS2431 Cau t i on and Seri al Number Labels Figure 9 . MS2 4 21 /MS2431 Label Loc ations ( Top) and Examples (Botto m) Caution: To maintain compliance with applicable standard s, all circuits connected to the ima ger must meet the requirements for SELV ( S af ety E xtr a L ow V oltage) according to EN/IEC 60950 - 1. To maintain compliance[...]
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11 MS2422 Components Figure 10 . MS 2 4 22 Co mponents It em No. Description of It em 1 Volume/Tone Multi - Function Button (see page 42 ) 2 Blue LED Indicators (see page 36 ) 3 Speaker (see pa ge 35 ) 4 Finger Recesses for Lifting (Located Unde r Platter) 5 High Impact W indow Frame / Vertical W indow ( Laser Aperture) 6 Replaceable Stainless Stee[...]
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12 MS 2422 Dimens ions Figure 11 . MS 2 4 22 D imensions MS2422 Connector Panel Figure 12 . MS 2 4 22 Co nnector s Specifications are subject to change without notice.[...]
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13 MS2422 Cauti on and Serial Numbe r Labels Figure 13 . MS2 4 22 L abel L ocations ( Top) and Exampl es (Bott om) Caution: To maintain compliance with applicable standard s, all circuits connected to the ima ger must meet the requirements for SELV ( S af ety E xtr a L ow V oltage) according to EN/IEC 60950 - 1. To maintain compliance w ith standar[...]
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14[...]
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15 Installat ion Quick Inst alla tio n Ou tline The following is a quick preview of t he steps required for f ir st tim e installations. Ea ch item is di scussed in detail later in this section. • Determine clearance, ventilation , and service access requirements. • Determine checkout counter layout taking into account package flow, cable rou t[...]
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16 Site Requi rements Power Installatio n The Power Supply (AC/DC) should be connected to an AC Outlet that is free o f electrical noise (clean). A qualified electrician can determine the amount o f electrical noise on the A C line. See addi tional information on power installation and restrictions under the Ins tall atio n: Inte rfa ce secti on of[...]
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17 Unpacki ng the Unit 1. Make sure the shipping box is topside up be fore opening. 2. Remove the accessories box and chec k the box’s content for t he follow ing item s. Product Manuals Power Supply Communication Cables Remote Scale Display (Optional) 3. Carefully remove the platter and store it in a safe location until the unit [...]
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18 Insta lling the Uni t in the Counter MS2 4 21 Mounting Dia gram Figure 17 . MS2 4 21 Mounti ng Diagra m Specifications are subject to change without notice.[...]
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19 Insta lling the Uni t in the Counter MS2 4 22 Mounting Diagram Figure 18 . MS2 4 22 Mounti ng Diagra m Specifications are subject to change without notice.[...]
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20 Insta lling the Uni t in the Counter MS24 31 Mounting Diagra m (Two Point Suppor t) Figure 19 . MS 24 31 Mounting D iagram, T wo Poin t Sup port Specifications are subject to change without notice.[...]
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21 Insta lling the Uni t in the Counter MS24 31 Mounting Diagra m (Three Point Support) Figure 20 . MS 2431 Moun ting Diagra m, Three Point S upport Specifications are subject to change without notice.[...]
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Page 26
22 Cable Installation (Interface Specific) RS232 The following st eps describe how to p roperly install the cables for an RS232 application . T he scanner must then be configured to match the host’s R S232 parameters. Cable installation alone does not guarantee that t he scan ner will communicate properly w ith the host system. Note: C onfigurati[...]
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Page 27
23 Cable Installation (Interface Specific) RS232 xx** Specifies international connection. See the Ba se Kit Components and Optional Accessories section of this guide for a complete lis ting. See power source caution sta tement on pages 10 or 13 of this manual. Figure 21 . RS232 Interfac e Cab le Instal lation Sch em at ic[...]
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Page 28
24 Cable Installation (Interface Specific) Full Speed USB The following steps describe how to properly install the cables for a Full Speed USB scanner application . The scanner mu st then be conf igured to match the hos t’s USB paramet ers. Cable ins tallation alone does not guarantee that the scanner will communicate properly w ith the host syst[...]
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25 Cable Installation (Interface Specific) Full Speed USB Step 8 is for USB Ser ial Emulation Mode or Ke yboard Emulation Mode only . 8. Configure the scanner for USB Serial E mulation Mode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the M etroSelect Configur ation Guide ( PN 00 - 02407x)[...]
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26 Cable Installation (Interface Specific) RS485 The following steps describe how to properly install the cables for an RS485 scanner application. The scanner must then be configured t o match the host’s RS485 parameters. Cable installation alone does not guarantee that the scanner will communicate properly w ith the host system. Note: Configur a[...]
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27 Cable Installation (Interface Specific) RS485 xx** Specifies international connection. See the Ba se Kit Components and Optional Accessories section of this guide for a complete listing. See power source caution statement on pages 10 or 13 of thi s manual. Figure 23 . RS485 Cable In stallati on Schem atic[...]
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Page 32
28 Cable Install ation ( Secondary Hone ywell Scanner ) The following steps describe how to properly install the cables betw een a secondary Honeyw ell scanner and the MS2421/MS 2422/MS2431 scanner . T he MS2421/MS2422/MS2431 and the secondary scanner must then be configured to communicate properl y. Cable installation alon e does not guarantee tha[...]
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29 Cable Install ation (Sec ondary Honeywe ll Scanner) † See Aux power notes on page 28 See power source caution sta tement on pages 10 or 13 o f thi s manual. Figure 24 . Sec ondary Sc anner Cable Installati on Schematic[...]
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Page 34
30 EAS Deactivation S W 1 and S W 2 a re the swi tch banks inside the Checkp oi nt d evice that set the deactivation range. The fol lowing is a list of Check p oint recommended sw itch bank settings. Base Model Checkp oint Recommended Switch Bank Settings MS2 4 21 S W 1 & S W2 switches 1 and 6 se t to ON MS2422 S W 1 & S W 2 sw itches 1 and[...]
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31 Scanner Op eration Scan Zone Figure 27 . Chec ker - S ide (1 3 mil) Figure 28 . Horizo ntal Left /Right ( 13 mil) Specifications are subject to change without notice. Typical scan zones shown.[...]
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32 Sca n Zone Figure 29 . Horizo ntal Dir ect (13 m il) Figure 30 . Vertic al Direct ( 13 mil) Specifications are subject to change without notice . Typical Scan Zones shown.[...]
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Page 37
33 Wake Activation Area ( Photocell LED O utput ) Th e MS2421/MS2422/MS2431 scanner ’s default pow er save mode † 41 is Dual Action Power Save M ode #2 (see page ). T his power save mode tu rns the l aser OFF after a configured pe riod of non - use then turns the motor OFF aft er thirty - minute intervals. Any mov ement detected by the photocel[...]
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Page 38
34 Wake Activation A rea Sensitivity (Photocel l LED Output Range ) Cha nging the Wake Area Sensitiv ity Level (Photocell LED Range Adjust) The MS2400 Series bar code scanner wake area sensitivity leve l can be set to the end users pre ference by scanning one of the Phot ocell Sensitivity adjustment bar codes below. ³ 2 2 1 2 0 0 ³ 2 2 1 2 1 0 ³[...]
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Page 39
35 Audible Indicat ors W hen in operation , the MS2421/M S2422/MS2431 scanner pr ovide s audi ble feedback that indicates the status of the unit and the current scan . Eight settings are av ailable for the tone of th e beep (normal, six alternate tones and no tone) plus three volume settings. To chan ge the tone or v olume, refer to the Changing th[...]
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Page 40
36 Figure 32 . Blue LE D Visual Ind icato rs Blue LED is located near the bottom corner of the vertical output window. When the scanner is ON, the flashing or constant illumination of the LED indicates the status of the scanner and the current scan. No Blue LED The blue LED wi ll not be illuminated if the scanner i s not receiving power from the ho[...]
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Page 41
37 Fail ure Modes Flashi ng Blue and On e R azz berry Tone This indicates that the scanner has ex perienced a laser subsystem failure. The scanner wil l try up to thr ee times to correct the failure condition. I f the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an er ror indication will be shown [...]
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Page 42
38 Diagnost ic Indi cator Display Th er e is a two - digit error code display located under ho riz ontal output window near the to p of t he platter (see f igure below) . Figure 33 . Error Co de Dis play The following is a list o f possible error codes and their meanin gs. Some e rrors will require immediate scanner maintenance. Error Code Descript[...]
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39 Error Code Description 09 COPROCES SOR COMMUNICAT ION ERRO R – The main microprocessor is not communicating with the interface coprocessor. The interface coprocessor may be in a fault condition with the host or just no t able to respond. This error may appear when the scanner is configured for USB or R S485 interface app l ications or during a[...]
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40 Error Code Description 28 LASER #2 ( R IG HT HO RIZ O NT AL ) UNDERCURRENT W ARNING – The l aser in t he right horizontal scanning subsystem is drawi ng too little current. The laser is probably not on. This could be the result of a l oss of the required set point in memory. Hav e the unit checked at an authorized service center. 29 LASER #3 ([...]
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Page 45
41 Power Save Modes Th e MS2421/MS2422/MS2431 bar code scanners ha ve f ive configurable power save modes. Refer to the MetroSelect Co nf ig ur at ion Guide for additional information on Pow er Save Modes. 1. Blink Power Save M ode: B links the laser OFF & O N after a conf ig ur ed period o f non - u se. W he n the scanner recogniz es a bar cod[...]
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Page 46
42 Beeper Options and Button Functions Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones w ill be heard signifying the new setting has been stored in memory. The silent (no beep) tone is also selectable. ³ 999975 p Changing th[...]
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Page 47
43 Startup W he n the scanner first receives pow er, the blue LED will turn on and the scanner will bee p once. T he scanner is now ready to scan. Power- Up Test Mode W hen a MS2421/MS2422/MS2431 scanner is first powered up, it cycles through a number o f self -tests before starting normal operation. I f there are any initial failures during this s[...]
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44[...]
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45 Main tenance Horiz ontal Scan Window Re placement Note: After the replacement platter has been ins talled, remove all protective film from the ne w platter’s window. The unit will not function properly i f the protective film is no t removed. Figure 38 . Platter/ Hori zo ntal Sca n Window Replace ment * See replacement parts on page 3 . ** For[...]
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Page 50
46 Daily Main ten ance Smudges and dirt on the uni t’s window can interfere w ith the unit’s performance. I f the horizontal or vertical output windows require cleaning, use only a mild glass cleaner con taining no ammonia. When cleaning the window, spray the cleaner onto a lint free, non - abrasive cleaning cloth then gently w ipe the window c[...]
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47 T roubleshoo ting The following guide is for re ference purposes only. Contact a customer service representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces No LED, beep , or mo tor s pin. No power is being supplied to the scanner. Check the transformer, out let , and the power strip. Make sure the p[...]
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48 Symptom Possible Cause(s) Solution All Interfaces Scanner beeps at some bar codes and NOT f or ot hers of the same bar code symbology. The prin t quality of t he bar code is suspect. The type of printer and/or the p rinter settings could be the problem. Check the print mode or change the printer settings. For example change to e cono mode or hig[...]
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49 Symptom Possible Cause(s) Solution RS232 Only The host is receiving data but the data does not look correct. The scanner and host may not be configured for the same interface. Check that the scanner a nd the host are configured for the same interface. Characters are being dropped. The intercharacter delay needs to be added to the transmitted out[...]
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50[...]
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51 Scanner an d Cabl e T ermi nations Scanner Pinout Connecti ons Th e MS2421/MS2422/MS2431 scanner t er mi nate s t o 10 - pin modular jac ks located on the bot tom of the unit . The s erial number label indicates the model number and interf ace of the scanner. EAS DC Power Figure 39 . Connec tor Lay out Pin Function Pin Function 1 EAS In 1 No Con[...]
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52 Scale Ready MS2 4 21/ MS2431 Models – Addit ional Pinout Connect ions There are four additional 10 - pin modular jack s located on the bottom of the of the M S2 4 21/MS2431 scanner model s that may be used for an integrated scale application and the use of a remote display. Note: Please keep in mind that every application is unique. The use of[...]
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Page 57
53 Cable Connector Configur ations The following cables are ex amples of some of the standard cables that may be shi pped with the MS2421/MS2422/MS2431 bar code scanner. Please keep in mind that ev ery application is unique and the cables received with the MS2421/M S2422/MS2431 scanner may be custom cables that ar e not shown below. RS232 Interface[...]
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Page 58
54 Cable Con ne ctor Confi gurat ions Aux Po rt Configuration Cable* , PN 57 - 57008x -N-3 Pin Function** 9- Pin D - Type Connector 1 No Connect 2 Output fr om Scanner 3 Input to Scanner 4 No Connect 5 Ground 6 No Connect 7 No Connect 8 No Connect 9 No Connect RS232 LSO/AUX Cable PN 57 - 57099 x-3 or PN 57 - 57099x -3- 12 Pin Function † 10 - Posi[...]
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Page 59
55 Regulatory Compliance Safety ITE Equipment IEC 60950 - 1 Second Edition EN 60950 - 1 Second Edition Laser Laser Class 1: IEC 60825 - 1: Second Edition 2007 EN 60825 -1 : Second Edition 2007 Caution Use of controls or adjust ments or performance of procedures other than those specified herein ma y result in hazardous laser light ex posure. Under [...]
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56 EMC Emissions FCC Part 15, ICES - 003, C ISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note : Immunity performance is not guaranteed for scanner cables greater than 3 meters in len gth when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the e qu[...]
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Page 61
57 A ttenzione Questo e’ un prodotto di classe A. S e usato in v icinanza di residenze priv ate potrebbe causare interferenze radio che potrebbero richiedere all’utilizz atore opportune misure. A ttenti on Ce produit est de classe “A”. Dans un environne ment domestique, ce produit peut être la c ause d’interférences radio. Dans ce cas l[...]
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58[...]
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59 Limited W arr anty Honeywell International Inc. ("HII") warrants its products and op tional accessories to be free from de fects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cov er any HII product w hich is (i) improp[...]
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60[...]
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61 Index A AC .......................................................... s ee power application ........................................................... 38 audible ............................................... see indicators AUX ........................................................... 7, 49, 51 B beep .......................................[...]
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62 R razzberry tone ......................................... 35, 36, 37 regulatory compliance ................................... 55 – 56 repai r ........................................... 37, 38, 39, 40, 59 R MA .................................................................... 59 S saf e ty ..................................................[...]
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Page 67
63 C ustomer Support Technical Assistance If you need assistance installing or troubleshooting y our device, please contact us by using one o f the methods below: Knowledge Base: www .hsmk nowledgebase.com Our Knowledge Base prov ides thousands of immediate solutions. I f the Knowledge Base cannot hel p, our Technical Support Portal (see below ) pr[...]
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Honey w ell Scanning & Mobilit y 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00 - 05311 Re v F 10/12[...]