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HP (Hewlett-Packard) 3300 manual

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Table of contents for the manual

  • Page 1

    english r ef er ence guid e hp deskjet 3300/3400 series XbowRG.book Page i Friday, March 1, 2002 3:42 PM[...]

  • Page 2

    ii english Edition 1 January 2002 notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for err[...]

  • Page 3

    english iii r ef er ence guid e introducing the hp deskjet 3300/3400 series printer . . . . . . . . . . . . . . . . . . . 1 what’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 USB c[...]

  • Page 4

    iv english XbowRG.book Page iv Friday, March 1, 2002 3:42 PM[...]

  • Page 5

    english 1 intr oducing t he hp d eskjet 3 300/3400 ser ies printer wha t ’ s i n t h e b o x Thank you for buying an hp deskjet 3300/3400 series printer! Your printer box contains the following items: 1. printer 2. setup posters 3. this reference guide 4. printer software CD 5. black (hp 27) print cartridge (hp deskjet 3400 series printer only) 6[...]

  • Page 6

    2 english connec ti v it y The hp deskjet 3300/3400 series printer offers one option for connectivity: USB ca bl e Purchase a Universal Serial Bus (USB) 2.0 full-speed compliant cable. Use with Windows 98, Me, 2000, XP, and Macintosh. XbowRG.book Page 2 Friday, March 1, 2002 3:42 PM[...]

  • Page 7

    english 3 finding inf ormation Several documents are included with the HP printer. They provide instructions on how to install the printer software, operate the printer, and find help. see... for information about... platform CD Begin with the printer software CD to set up the printer and install the printer software. The printer software CD provid[...]

  • Page 8

    4 english v iew ing th e onscreen user ’ s guide The onscreen user ’ s guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur. Wi n d ows When you install the printer software, the onscreen user ’ s guide is installed automatically. Open the user ’ s guide through[...]

  • Page 9

    english 5 Mac in t o sh Adobe Acrobat Reader 4.0 or later is required to view the user ’ s guide on Macintosh computers. If you do not have Ac r obat R eader , install it f r om the pr inter soft ware CD. To open the user ’ s guide : 1. Insert the pr inter so ftwar e CD into the computer ’ s CD-R OM dr iv e . Th e HP D es kje t screen i s d i[...]

  • Page 10

    6 english po wer button and light Use the Power button to turn the printer on and off. 1. Power button and light 1 po wer button Press the Power button to turn the printer on or off. It may take a few seconds for the printer to turn on after pressing the Power button. Caution! Always use the Power button on the front of the printer to turn the prin[...]

  • Page 11

    english 7 pr int car tridges using print cartridges The printer uses these print cartridges: The black (hp 27) print cartridge is included with the hp deskjet 3400 series printer only. Purchase the black (hp 27) print cartridge separately for the hp deskjet 3300 series printer. For more information, see these sections in the onscreen user ’ s gui[...]

  • Page 12

    8 english installation tr oubleshooting Wi n d ows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user ’ s guide in the Printer Assistant. See “ viewing the onscreen user ’ s guide ” on p a g e 4 o f t h i s reference guide for instructions.[...]

  • Page 13

    english 9 installation tr oubleshooting, continued W indow s, continued The printer software did not install correctly. what is the problem? • There may be a conflict with a virus protection program or other software programs. • There may be a conflict with a peripheral device connected to your printer. Uninstall the printer software, then rein[...]

  • Page 14

    10 english installation tr oubleshooting, continued Wi n d ows US B Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user ’ s guide in the Printer Assistant. See “ viewing the onscreen user ’ s guide ” on page 4 for instructions. The computer [...]

  • Page 15

    english 11 installation tr oubleshooting, continued W indow s USB , continued what is the problem? possible causes... to solv e the problem... The operating system terminated the installation before it was complete. When I tried installing USB the installation stopped. When I tried to install again, the New Hardware Found Wizard was gone and the US[...]

  • Page 16

    12 english installation tr oubleshooting, continued W indow s USB , continued When I connect a USB cable between the printer and my computer, an “ Unknown Device ” message appears. 1. Disconnect the USB cable from the printer. 2. Unplug the printer from its power cord. 3. Wait approximately 30 seconds. 4. Plug the power cord into the printer. 5[...]

  • Page 17

    english 13 contac ting hp c ustomer care center HP Customer Care Center provides expert advice on using your HP printer and solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use the o nsc r een user ’ s guide . See “ vi ew ing the onsc r een user ’[...]

  • Page 18

    14 english hp suppor t b y phone HP provides telephone support free of charge during the printer ’ s free phone support period. free phone support period The list below shows the free phone support period for your country/region. Standard phone company charges apply. * Eur ope, Middle East, and Afr ica For phone support in Europe, please consult [...]

  • Page 19

    english 15 support phone numbers If you need help solving a problem, contact HP support using the phone number in the table below. For the most up-to-date list of phone numbers for your country/region refer to HP's Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html country/region phone number Africa/Middle East 41 22 780 71 1[...]

  • Page 20

    16 english after th e free phone support period After the free phone support period, contact your HP dealer or call the support phone number for your country/ region to discover the available support options. See “ support phone numbers ” on page 15. obtaining hp repair If your HP printer needs to be repaired, call HP phone support. A trained H[...]

  • Page 21

    english 17 hp pr inter limited w arr anty statem ent A. e xtent of limited war ranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsib[...]

  • Page 22

    18 english B. limitations o f warr anty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A[...]

  • Page 23

    english 19 pr inter spec ifications black text pr int speed* 3300 series printers: FastDraft: Up to 8 pages per minute 3400 series printers: FastDraft: Up to 10 pages per minute mix ed text wi t h color graphics print speed* 3300 series printers: FastDraft: Up to 6 pages per minute 3400 series printers: FastDraft: Up to 8 pages per minute * These a[...]