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Table of contents for the manual
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HP LaserJet 3390/3392 All-in-One Reviewer/Evaluator’s Guide[...]
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Contents i Contents Getting to know the All-in-One ................................................................................................. .1 Featur es ....................................................................................................................... ................... 2 New features .................................[...]
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ii Contents[...]
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Getting to know the All-in-One 1 Getting to know the All-in-One Do more with a versatile, fast, all-in-one laser solution Welcome to the Reviewer/ Evaluator’s Guide for the new HP LaserJet 3390/ 3392 All-in-One (AiO). Th is guide will introduce you to the product and help you to cond uct a succes sful evaluation. The HP LaserJet 3390/339 2 AiO ma[...]
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2 Getting to know the All-in-One Features Series at a glance HP LaserJet 3390 AiO (Q6500A) HP LaserJet 3392 AiO (Q6501A) • Single-sheet priority slot • 250-sheet input tray 2 • 64 MB total device memory Base model, plus: • 250-sheet input tray 3 for a 500-sheet total input capacity • Additional 64 MB DIMM f or 128 MB total device memory ?[...]
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Getting to know the All-in-One 3 The fast performance you need • Accomplish more. The HP LaserJet 3390/3392 All-in-One lets you print and copy complet e, high-quality documents in no time at speeds of up to 22 pages p er minute (ppm) letter (up to 21 ppm A4). 3 • Work confidently—this product won’t hold you up. Instan t-on Techno logy deliv[...]
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4 Getting to know the All-in-One What ships with the All-in-One The HP LaserJet 3390/ 3392 AiO ships with the following: • ADF input support • HP LaserJet Q5949A Black Print Cartridge with Smart printing technology • Power cord(s) • Phone cord(s) • Getting Started Guide • Support flyer • Software and documentation CDs • Control pane[...]
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Evaluating laser all-in-one products 5 Evaluating laser all-in-one products Based on extensive market research and customer f eedback, HP has identified user needs in seven key categories. These categ ories should be closely examin ed as you consider purchasing a laser all-in-one product. In this section, we will examine each of these and how the H[...]
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6 Evaluating laser all-in-one products Ease of use Easy to use, manage , and maintain Designed for easy use, the HP LaserJ et 3390/3392 AiO is simple to operate and maintain, a feature that is crucial for small businesses, which ofte n do not have IT support. It integrat es seamlessly into your business environment, allowing you to invest your time[...]
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Evaluating laser all-in-one products 7 Convenient interaction • HP productivity tools, such as HP ToolboxFX, allo w you to manage the All-in-One simply. For ex ample, configure trays by paper size and type and provide automatic e-mail alerts when an unexpected event occurs (such as Cartridge Low, Replace Cartridge, Close Door/C overs, Unexpected [...]
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8 Evaluating laser all-in-one products HP service and support tools HP Instant Support Professional Edition Integrated into HP’s device management tools and available from www.hp.com. Connects you to the HP Web site t o help you quickl y solve problems and answer questions. This service analyzes your device and configurat ion to provide diagnosti[...]
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Evaluating laser all-in-one products 9 Versatility This AiO integrates print, copy, fax, and scan functions for small offices Expanded paper h andling features • The HP LaserJet 3392 AiO features a priority input slot and two 250-sheet input trays, 1 for a total input capacity of up to 500 sheets, so that you spend less time replenishing paper. Y[...]
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10 Evaluating laser all-in-one products Flexible faxing Effortlessly and reliably send and receive faxes. The HP LaserJet 33 90/3392 AiO features a 120 fax number speed-dial capacity, with up to 119 group-dials, and eight one-touch contro l panel buttons (plus six additional selections using the Shift button). The prod uct also features fax forw ar[...]
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Evaluating laser all-in-one products 11 Evaluation Evaluating paper handling Produce the type of material typical for your day-to-day business, suc h as a repo rt or other professional document. While you perform your ev aluation, consider the following: • Does the range of supported paper and paper sizes meet your needs? Does the product support[...]
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12 Evaluating laser all-in-one products Performance Fast, fast, fast—get more work done in less time Performance is more than maximu m engine speed, measured in pages per minute (ppm). Rather, performance should be gauged by the speed at which th e device can turn electronic files into printed pages or convert printed material into electr onic in[...]
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Evaluating laser all-in-one products 13 Efficient scanning The 50-sheet ADF processe s input at up to 19 images per minute (ipm ) letter (18 ipm A4). The letter/A4- size, 24 bit, flatbed scanner precisely scans single sh eets and material such as bound documents, book s, and placards. Easily handles complex jobs To handle your workteam’s volume d[...]
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14 Evaluating laser all-in-one products When evaluating more than one product, it is crucia l that you make a fair comparison between products. • Print from identical computer systems to ens ure speed variations are not due to differences in proce ssing power. • Print the same files on all devices, using the same paper type and the sa me or equ[...]
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Evaluating laser all-in-one products 15 Output quality High-quality output for all of your print, copy, fax, and s can needs There are many different factors to consi der when eval uating the overall quality of a product’s output. Print quality is more than the number of do ts per inch (dpi) that the device pl aces on a page; a higher dpi rating [...]
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16 Evaluating laser all-in-one products Evaluation Printing samples It is important to test files like th ose generated at your workplace. Most print qu ality files or print samples included with a product have been optimized for that product and may not reflect the type of output you will receive. You might want to us e the print samples that you [...]
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Evaluating laser all-in-one products 17 Evaluating output quality When you evaluate output quality, avoid magnific ation, which can draw attention to insignificant differences. However, careful inspect i on is still necessary, and when doing this, look for the following characteristics: Text quality — • Text should be dark, not faded, and solid[...]
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18 Evaluating laser all-in-one products Evaluating scan quality Scan the type of material typical for your office, wh ether a book, magazine, sales brochure, photo, or other high-quality content. • Does the quality of the scanned image meet your expe ctations? • Are there options for scanning spec ific document and image types? • How easy is [...]
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Evaluating laser all-in-one products 19 Total cost of ownership HP LaserJet quality and depe ndability in an affordable des ign For many businesses, the total cost of owne rship (T CO) is a cr itical part of the purchase decision. TCO takes into account everything from the initial investm e nt, to support and maintenance costs, to the costs of supp[...]
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20 Evaluating laser all-in-one products Evaluation Total cost of ownership is more than just purchase price and cost per page. To calcu late the true total cost of ownership, consider the following factors: • Initial purchase price, including enough memory to process complex documents and other accessories. Note To ensure accurate comparisons bet[...]
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Evaluating laser all-in-one products 21 Reliability A reliable printer, copier, fax machine, and scanner—all in one machine The HP LaserJet 3390/339 2 AiO sets the standard for indu stry reliability, providing a worry-free all-in-one solution. And if you ever do need service and support, HP’s Customer Care is one of the best. By ensuring a maxi[...]
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22 Evaluating laser all-in-one products Evaluation At HP, we typically test multiple products in various environmental conditions to evaluate engine reliability. We run the products to engine life and test and im prove the jam rate, misfeed rate, and supplies’ life. This kind of extensive, long-term test ing is beyond the limits of most co mpanie[...]
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Evaluating laser all-in-one products 23 Network solutions Industry-leading networking for convenient and reliable sharing The HP LaserJet 3390/ 3392 AiO is designed to in tegrate seamlessly into all major networking environments. Support for industry-leadin g network ma nagement tools provides convenient and efficient device administration. In addi[...]
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24 Evaluating laser all-in-one products Evaluation When evaluating network capability, it is important to test the network solution for both the network administrator and the end-user, keeping in mind the type of networking needed for a small business. For the network administrator • Determine if your networ k operating systems are supported. •[...]
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Appendix A—Productivity tools 25 A—Productivity tools Productivity tools provide convenient access to product information, settings, and support, and include the following: • HP ToolboxFX for Windows • HP Embedded Web Server for network users and Macintosh • HP Web Jetadmin • HP Instant Support Professional Edition • HP SureSupply •[...]
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26 Appendix A—Productivity tools HP ToolboxFX sections HP ToolboxFX contains the following sections: • Status • Alerts • Fax • Help • System settings • Print settings • Network settings[...]
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Appendix A—Productivity tools 27 Status The Status tab contains links to th e following main pages: Device Status View device status information. This page indicates device conditions such a s a jam or an empty tray. After you correct a problem with the device, click Re fresh Status to update the device st atus. Supplies Status View detailed supp[...]
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28 Appendix A—Productivity tools System settings The System Set tings tab contains links to th e following main pages: Device information View information about the device, such as the device description and a contact person. Paper handling Change the device paper-handling settings, such as default paper size and defa ult paper type. Print qualit[...]
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Appendix A—Productivity tools 29 HP Embedded Web Server for network users and Macintosh For network users and Macintosh ope rating systems us ers, the device featu res an embedded Web server, which allows access to informatio n about device and network activi ties. A Web server provides an environment in which Web programs may run, much in the sa[...]
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30 Appendix A—Productivity tools HP Web Jetadmin HP Web Jetadmin is a simple, We b-based peripheral management ut ility for remotely installing, configuring, and managing a wide variety of HP and no n-HP network peripherals. With advanced security features, you can be assured that HP Web Jetadmin and your network-co nnec ted peripherals are well [...]
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Appendix A—Productivity tools 31 HP Instant Support Professional Edition HP Instant Support Professional Edition (ISPE) is a su ite of Web-based troublesho oting tools that analyzes your HP product data as well as yo ur Microsoft Windows operating syst em to provide automa ted solutions online. Working with information collected by the HP Embedde[...]
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32 Appendix B—Technical specifications B—Technical specifications Print speed 5 Up to 22 ppm letter (up to 21 ppm A4) Copy speed using ADF Up to 19 ppm letter (18 ppm A4) First page out Printing: less than 8.5 seco nds letter/A4 Copying: less than 10.6 seconds letter (less than 10.7 seco nds A4) Fax speed 3 seconds per page 6 Processor 264 MHz [...]
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Appendix B—Technical specifications 33 Dimensions 3390: 19.5 by 15.7 by 18.5 in (495 by 400 by 470 mm) 3392: 19.5 by 15.7 by 22.0 in (495 by 400 by 560 mm) Weight (with print cartridge) 3390: 39.1 lb (17.8 kg) 3392: 46.5 lb (21.8 kg) Client operating systems Windows® 2000, XP® Home, XP Professional, Mac OS X v 10.3 and high er (full solution) W[...]
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34 Appendix C—Ordering information C—Ordering information Use accessories and supplies specifica lly designed for the product to ensure optimal performance. To order the products, accessories, and supplies li sted here, go to the HP Web site at www.hp.com/ghp/buyonline.html. If you don’t have access to the Internet, contact your qualified HP [...]
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36 Appendix C—Ordering information Endnotes 1 Standard and available features vary acco rding to model. For more information, see “Series at a glance” on page 2. 2 Using genuine HP supplies ensure s avail ability of all HP printing features. 3 Copy at up to 19 ppm letter (18 ppm A4) u sing the automatic document feeder. 4 Program features and[...]