HP (Hewlett-Packard) 3740 series manual

1 HP Deskjet 3740 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies HP Deskje[...]

2 Notices • Notices and acknowledgements • Terms and conventions 2.1 Notices and acknowledgements Hewlett-Packard company notices Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warr[...]

Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and used print cartridges out of the reach of children. A Note indicates that additional informat[...]

3 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • User friendly : Easy to install and operate. • Borderless printing : Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. • Ink level indicator : Know the approximate ink level [...]

4 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic for a description of a printer feature: • Power button and light • Paper tray • Print cartridges • Ink-backup mode 4.1 Printer features The printer has several features to make printing easier and more efficient. 1. Power bu[...]

1. Print cartridges 1. USB port 4.2 Power button and light The Power button turns the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. The light on the Power button flashes when the printer is processing a job. 1. Power button and light HP Deskjet 3740 series printer User's Guide 6[...]

Caution: Always use the Power button to turn the printer on and off. Using a power strip, a surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure. 4.3 Paper tray The fold-out paper tray holds paper and other media to be printed. Unfold the paper tray before printing. Unfolding the paper tray Follow these[...]

Using the paper tray Print on different sizes of media by sliding the paper guide to the right or to the left. The printer deposits printed pages on the top of the paper tray. Note: The print cartridges must be installed before printing. 4.4 Print cartridges Two print cartridges are available for use with the printer. 1. Tri-color print cartridge 2[...]

Replacing print cartridges When buying print cartridges, look for the print cartridge selection number. You can find the selection number in these places: • Selection number label: Look at the label on the print cartridge that you are replacing. 1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, [...]

Installed print cartridge Result Black print cartridge. Colors are printed as grayscale. Tri-color print cartridge. Colors print but black is grayed and is not a true black. Exiting ink-backup mode Install two print cartridges in the printer to exit the ink-backup mode. For instructions about installing a print cartridge, see the print cartridge in[...]

5 Connecting to the printer • USB 5.1 USB The printer connects to the computer with a universal serial bus (USB) cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. HP Deskjet 3740 series printer User's Guide 11[...]

6 Printing photos Select the type of photograph that you want to print: Large photo with a white border Small photo with a white border Small borderless photo Enhancing your photos Learn how to enhance your photographs by using the printer's photo printing features . 6.1 Enhancing your photos The printer software offers several features to mak[...]

Using the digital photography options 1. Options Menu : Select from the following options: • Red eye removal : Click On to remove or reduce red-eye in the photograph. • Digital flash : Adjust the exposure in dark areas of photos to bring out detail. Click Auto to allow the printer driver to automatically balance lightness and darkness. • Cont[...]

The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). Follow these steps to print in the 4800 x 1200 optimized[...]

Note: For higher-quality photos, use HP Premium Plus Photo paper and set the Print quality to Best or Maximum dpi . 6.5 Printing black-and-white photos You can perform the following tasks with the printer: • Print a black-and-white photo • Print a color photo in black-and-white Printing a black-and-white photo To print a photo that is already b[...]

6.6 Storing and handling photo paper Follow these instructions to maintain the quality of your HP brand photo paper. Storage • Keep unused photo paper in a resealable plastic bag, in the box in which it was originally packaged. Store the packaged photo paper on a flat surface in a cool place. • When you are ready to print, remove only the paper[...]

Preparing to print 1. Slide the paper guide to the left. 2. Place the photo paper, with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the tray. If you are using photo paper that has a tear-off tab, verify that the tab is pointing away from the printer. Push the paper into the printer unt[...]

5. If you want to use them, set the HP digital photography options . 6. Select any other print settings that you want, and then click Print . If you printed on photo paper that has a tear-off tab, remove the tab to make the document completely borderless. 6.8 Small photos with a white border Guidelines • To learn how to use the photo printing fea[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Page Setup dialog box, and then select the following settings: • Paper Size : The appropriate paper size • Orientation : The appropriate orientation 2. Click OK . 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Page Setup dialog box, and then select the following settings: • Paper Size : The appropriate paper size • Orientation : The appropriate orientation 2. Click OK . 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following[...]

7 Printing other documents E-mail Letters Documents Envelopes Labels Brochures Greeting cards Transparencies Index cards Iron-on transfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts by using these printing tips . Printer software Learn about the printer software . 7.1 E-mail Guidelines Do not exceed t[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. If necessary, open the Page Setup dialog box and set the paper size and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality panel, and then specify the following settings: • Paper Type : The appropriate paper type • Print Quality : Normal [...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. If necessary, open the Page Setup dialog box and set the paper size and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality panel, and then specify the following settings: • Paper Type : The appropriate paper type • Print Quality : Normal [...]

• Print Quality : Normal or Best 4. Select any other print settings that you want, and then click Print . 7.4 Envelopes Guidelines • Avoid using envelopes that have the following features: • Have clasps • Have thick, irregular, or curled edges • Are shiny or embossed • Are wrinkled, torn, or otherwise damaged • Align the envelope edge[...]

7.5 Labels Guidelines • Use only labels that are designed specifically for inkjet printers. • Use only full sheets of labels. • Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. • Do not exceed the paper tray capacity: Up to 15 sheets of labels (use only letter- size or A4-size sheets). Preparing [...]

7.6 Brochures Guidelines • For great results, use HP Brochure & Flyer Paper. • Do not exceed the paper tray capacity: Up to 30 sheets. Preparing to print 1. Slide the paper guide to the left. 2. Place the paper with the side to be printed on facing down in the tray, and then push it into the printer until it stops. The paper will extend ove[...]

Preparing to print 1. Slide the paper guide to the left. 2. Fan the edges of the greeting cards to separate them, and then align the edges. 3. Place the greeting cards, with the side to be printed on facing down, in the paper tray. Push the cards into the printer until they stop. 4. Slide the paper guide firmly against the edge of the paper. Printi[...]

3. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies. Printing 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, or orientation options. 2. Open the Print dialog box. 3. Sel[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Page Setup dialog box, and then select the following settings: • Paper Size : The appropriate paper size Note: To print a borderless card, click the borderless photo size that matches the card size. • Orientation : The appropriate orientation 2. Click OK . 3. Op[...]

• Do not exceed the paper tray capacity: Up to 10 iron-on transfer papers. Preparing to print 1. Slide the paper guide to the left. 2. Place the iron-on transfer paper, with the side to be printed on facing down, in the paper tray, pushing the paper into the printer until it stops. The paper will extend over the edge of the tray. 3. Slide the pap[...]

8 Printing tips Save time • Print collated copies . Save money • Use HP Everyday Photo Paper to save money and ink when printing photos. Enhance the quality of printouts • Select the correct paper type . • Select the correct print quality . • Resize the document as needed. 8.1 Setting the page order Setting the page order determines the o[...]

Note: The reverse page order feature is only available in Mac OS X 10.3 and later. 8.2 Printing collated copies If you are printing several copies of a document at one time, use collation so that you do not have to re-arrange the copies after printing. Note: Some software programs do not allow you to use the printer software to specify the number o[...]

3. In the Paper Type drop-down list, click the appropriate paper type. 4. Select any other print settings that you want, and then click Print . 8.4 Selecting a print quality Follow these steps to select a print quality from the printer software: 1. Open the Print dialog box. 2. Select the Paper Type/Quality panel. HP Deskjet 3740 series printer Use[...]

3. Select one of the following from the Quality drop-down list: • FastDraft : prints at the fastest printing speed. • Fast Normal : prints more quickly than the Normal mode and at a higher print quality than FastDraft. • Normal : provides the best balance between print quality and speed. This is the appropriate setting for most documents. •[...]

2. In the Scale box, type the percentage by which you want to shrink or enlarge the document. • Type a number from 25 to 99 to reduce a document image. • Type a number from 101 to 400 to enlarge a document image. 3. Click OK , and then print the document. HP Deskjet 3740 series printer User's Guide 35[...]

9 Printer software • Print settings • Page Setup dialog box • Print dialog box • Managing the printer (Mac OS X 10.3 and later) • Managing the printer (Mac OS X 10.2 and earlier) • Viewing and changing the status of a print job (Mac OS X 10.3 and later) • Viewing and changing the status of a print job (Mac OS X 10.2 and earlier) 9.1 P[...]

• Set the paper size for a document. • Resize a document. • Specify the document orientation. 9.3 Print dialog box Use the Print dialog box to modify print settings for the document that you are printing. The options that appear depend on the panel that you selected. To use the Print dialog box, open the document that you want to print, click[...]

3. Panel Menu : Toggle among print setting panels, an application-specific panel, and a summary of print settings for the document. 4. ? : Open MacHelp. 5. Preview : View an online preview of the printed document. 6. Save as PDF : Save a copy of the document in Adobe PDF format. 7. Fax : Click to send the document as a fax. Note: The Fax option is [...]

3. Click the Set Up Printers button. Printer List appears. Adding a printer Follow these steps to add a printer to your computer: 1. Open Printer List . 2. Click Add . The Add Printer List dialog box appears. HP Deskjet 3740 series printer User's Guide 39[...]

3. Select USB . 4. Select the printer name from the printer list. 5. Click Add . Setting a default printer Follow these steps to set the printer as the computer's default printer: 1. Open Printer List . 2. Click the printer name. 3. Select the printer, and then click Make Default . Deleting a printer Follow these steps to delete a printer from[...]

• Deleting a printer Adding a printer Follow these steps to add a printer to your computer: 1. In Finder, click Applications , then click Utilities , and then double-click Print Center . 2. Click Add . The Add Printer List dialog box appears. HP Deskjet 3740 series printer User's Guide 41[...]

3. Select USB from the menu. 4. Select the printer name from the printer list. 5. Click Add . Setting a default printer Follow these steps to set the printer as the computer's default printer: 1. In Finder, click Applications , then click Utilities , and then double-click Print Center . 2. Click the printer name. 3. Select the printer, and the[...]

Click a print job to select it, and then use the buttons to manage the print job as appropriate: • Delete : Cancels the selected print job • Hold : Pauses the selected print job • Resume : Restarts a paused print job • Stop Jobs : Pauses all print jobs in the print queue 9.7 Viewing and changing the status of a print job (Mac OS X 10.2 and [...]

3. Click a print job to select it. Use the buttons to manage the print job as desired: • Delete : Cancels the selected print job • Hold : Pauses the selected print job • Resume : Restarts a paused print job • Stop Jobs : Pauses all print jobs in the print queue HP Deskjet 3740 series printer User's Guide 44[...]

10 Maintenance • Installing print cartridges • Aligning print cartridges • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and clothing • Maintaining print cartridges • Maintaining the printer body • Using the HP Inkjet Toolb[...]

1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. • HP Inkjet Toolbox: Open the HP Inkjet Toolbox , and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode . For information about[...]

1. Press the Power button. 2. Lift the printer cover. 3. Push down on the print cartridge. 4. Slide the print cartridge out of the cradle. 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer. 1. Remove the[...]

1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the printer cover. 8. Calibrate the printer for optimum print quality. For information about stori[...]

10.2 Aligning print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to ensure optimal print quality. To calibrate the print cartridges: 1. Load letter-size or A4-size plain white paper in the In tray. 2. Open the HP Inkjet Toolbox . 3. [...]

Preparing to clean 1. Press the Power button to turn on the printer, and then raise the printer cover. The cradle moves to the center of the printer. 2. Disconnect the power cord from the back of the printer. 3. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up. 1. Nozzle plate Caution: Do not leave the [...]

1. Nozzle plate 2. Face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 if fibers are still present. 4. Repeat steps 1 through 3 for the second cartridge. 5. Wipe the underside of the print cartridge cradle walls with clean, moistened cotton swabs. Repeat this process until no ink r[...]

9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 10.5 Printing a test page Follow these steps to print a test page: 1. Open the HP Inkjet Toolbox . 2. Select the Test panel. 3. Click the Print a test page button, and then follow the onscreen instructions. 10.6 View estimated ink levels Follow these steps to view [...]

• Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. 10.9 Maintaining the printer body Because the printer ejects ink onto the paper[...]

4. Select the printer, and then click Utility . The HP Inkjet Toolbox appears. HP Inkjet Toolbox panels Select the appropriate panel to view HP Inkjet Toolbox options: • WOW! : Prints a sample page to view the output quality of the printer. • Test : Prints a test page to confirm communication with printer. • Clean : Cleans the print cartridge[...]

11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Power light is flashing • Document prints slowly • If you continue to have problems 11.1 Printer is not printing Verify[...]

If the printer does not turn on The printer might have drawn too much power. 1. Disconnect the power cord from the electrical outlet. 2. Wait approximately 10 seconds. 3. Reconnect the power cord. 4. Press the Power button to turn on the printer. If the printer still does not turn on, try the following solutions: • Plug the printer into a differe[...]

4. Remove the paper jam from the back of the printer, and then replace the rear access door. 5. Reload paper in the paper tray. 6. Reprint the document. 11.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper [...]

11.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges may be low on ink or may need to be cleaned . Print is faded 1. Verify that neither of the print cartridges is low on ink . If a print cartridge is low on ink, consider replacing the print cartridge when th[...]

11.5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that only one type of paper is placed in the paper tray, and that the paper has been placed in the tray correctly. 2. Verify that the paper guide[...]

2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper. Check the printer settings 1. Open the Page Setup dialog box and verify the following settings: Panel Setting Page Attributes Paper Size : The appropriate paper size Orientation : The appropriate orientation 2. Open the Print dialog box and ver[...]

Edge of the photograph is faded Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled. For instructions about preventing photo paper from curling, see the ph[...]

For small photo paper If the printout has an unwanted border, then try the following solutions: • Align the print cartridges . • Verify that the software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab. If the border appears above[...]

11.8 Error messages Out of paper message Follow the appropriate steps for the condition that exists. If the paper tray is loaded 1. Verify the following: • A sufficient amount of paper is loaded in the paper tray (at least ten sheets). • The paper tray is not overly full. • The paper stack is touching the back of the paper tray. 2. Slide the [...]

An error message appears while the Power light is flashing Read the error message explaining the problem and its solution. For more information, see Power light is flashing . 11.9 Power light is flashing • If the Power light is on , the printer is either printing or ready to print. • If the Power light is off , the printer is off. • If the Po[...]

Multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing. Complex documents, graphics, or photographs are printing Documents containing graphics or photographs print slower than text document[...]

12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: • Types, sizes, and weights of paper and other printing media that can be used with your pri[...]

Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major pl[...]

Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent. To do that, we recycle only HP origin[...]

13 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 13.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support . Note: The availability of supplies varies by country/region. HP Bright White Inkjet Paper HP[...]

HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.S.) Q2502AC 4x6 in, 60 sheets (Canada) Q2503A 10x15 cm, 20 sheets (Europe) Q2504A 10x15 cm, 20 she[...]

Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, 60 sheets (U.S.) Q2507A 10x15 cm, 20 sheets (Europe) Q2508A 10x15 cm, 60 sheets (Europe) C6950A Letter 20 sheets (U.S.) Q5450A Letter, 50 sheets (U.S.) C6950AC Letter, 20 sheets (Canada) C6951A A4, 20 sheets (Europe) Q1934A A4, 20 sheets (Japan) HP Photo Paper, Glo[...]

Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A 4x6 in, 20 sheets (U.S.) Q1989A 4x6 in, 60 sheets (U.S.) Q1990A 4x6 in, 100 sheets (U.S.) Q1988A[...]

HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, 25 sheets (U.S.) Q2509A Letter, 100 sheets (U.S.) Q2509AC Letter, 100 sheets (Canada) Q5451A A[...]

HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greeting Cards, White, Half-Fold C1788A 20 sheets HP Linen Greeting Cards, Ivory, Half-Fold C1787A 20 sheets HP Iron-On Transfers (for white fabrics) C6049[...]

Index A acknowledgements Align button aligning print cartridges B borderless photos border appears C cards index cleaning print cartridges manually collated copies contrast enhancement conventions D digital flash digital photographs E energy consumption environmental statement error messages I index cards ink-backup mode ink, removing ink from skin[...]

L light flashing M maintenance manually cleaning the print cartridges printer tools maximum dpi mirror image N notices O orientation P page order paper jam paper supplies paper tray photographs digital printing problems photos 4800 x 1200 optimized dpi printing black-and-white edge is faded enhancing maximum dpi storing photo paper photos, borderle[...]

cleaning automatically cleaning manually installing maintaining recovery recycling replacing storing tri-color print cartridge print quality print settings printer does not reflect new print settings does not turn on is not printing is slow prints blank pages printer body printer features printer tools printing brochures digital photographs documen[...]

print cartridges removing ink from skin and clothing replacing print cartridges resizing documents rotate 180 degrees S scaling settings sharpness SmartFocus smoothing special features T terms troubleshooting blank pages print document is printed at an angle document is printed off-center error messages paper jam parts of the document are printed i[...]