HP (Hewlett-Packard) 3748 manual

1 HP Deskjet 3740 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies HP Deskje[...]

2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • User friendly : Easy to install and operate. • Borderless printing : Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. • Print cancel : Save paper and ink by cancelling print[...]

3 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic below for a description of a printer feature: • Power button and light • Paper tray • Print cartridges • Ink-backup mode 3.1 Printer features The printer has several features to make printing easier and more efficient. 1. Po[...]

1. Print cartridges 1. USB port 3.2 Power button and light The Power button turns the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. The light on the Power button flashes when the printer is processing a job. 1. Power button and light HP Deskjet 3740 series printer 4[...]

Caution: Always use the Power button to turn the printer on and off. Using a power strip, a surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure. 3.3 Paper tray The fold-out paper tray holds paper and other media to be printed. Unfold the paper tray before printing. Unfolding the paper tray Follow these[...]

Using the paper tray Print different sizes of media by sliding the paper guide to the right or left. The printer deposits printed pages on the top of the paper tray. Note: The print cartridges must be installed before printing. 3.4 Print cartridges Two print cartridges are available for use with the printer. 1. Tri-color print cartridge 2. Black pr[...]

Replacing print cartridges When buying print cartridges, look for the print cartridge selection number. You can find the selection number in three places: • Selection number label: Look at the label on the print cartridge that you are replacing. 1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, [...]

Installed print cartridge Result Black print cartridge. Colors are printed as grayscale. Tri-color print cartridge. Colors print but black is grayed and is not a true black. Exiting ink-backup mode Install two print cartridges in the printer to exit the ink-backup mode. For instructions about installing a print cartridge, see the print cartridge in[...]

4 Connecting to the printer • USB 4.1 USB The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. HP Deskjet 3740 series printer 9[...]

5 Printing photos Select the type of photograph that you want to print: Large photo with a white border Small photo with a white border Borderless photo Enhancing your photos Learn how to enhance your photographs by using the printer's photo printing features . 5.1 Enhancing your photos The printer software offers several features to make prin[...]

3. Click Best in the Print quality drop-down list. 4. Select any other print settings that you want, and then click OK . 5.3 HP digital photography options The printer has several features to enhance the quality of digital photographs. Opening the HP digital photography options dialog box Follow these steps to open the HP digital photography option[...]

4. SmartFocus : Enhance the image quality and clarity. Click On to allow the printer driver to automatically focus the image. 5. Sharpness : Adjust the image sharpness to your preference. Click Automatic to allow the printer driver to automatically set the level of sharpening for the image. 6. Smoothing : Soften an image. Click Automatic to allow t[...]

5.5 Exif Print Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photographs. When a photograph is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores[...]

3. Click Print in grayscale . 4. Select one of the following options: • High quality : Use this option for photos and other high-quality printouts. • Black print cartridge only : Use this option for fast, economical printing. 5. Select any other print settings that you want, and then click OK . 5.7 Storing and handling photo paper Follow these [...]

Handling • Always hold photo paper by its edges. Fingerprints on photo paper can reduce print quality. • Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not c[...]

3. Slide the paper guide firmly against the edge of the paper. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Photo printing-with w[...]

2. Place the photo paper, with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the tray. Push the paper into the printer until it stops. 3. Slide the paper guide firmly against the edge of the paper. Printing Note: If your software program includes a photo printing feature, follow the inst[...]

• Do not print borderless photos in ink-backup mode . Always have two print cartridges installed in the printer. • Do not exceed the paper tray capacity: Up to 15 sheets. Preparing to print 1. Slide the paper guide to the left. 2. Place the photo paper, with the side to be printed on facing down and the short edge pointing towards the printer, [...]

When you print on 4 x 6 inch photo paper without tear-off tabs, the printout is borderless on three sides and has a border on the bottom. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. HP Deskjet 3740 series printer 19[...]

6 Printing other documents E-mail Letters Documents Envelopes Labels Brochures Greeting cards Transparencies Index cards Iron-on transfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts using these printing tips . Printer software Learn about the printer software . 6.1 E-mail Guidelines Do not exceed the [...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing or Fast/ economical printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Plain paper • Select the pri[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Plain paper • Select the print quality setting as appropr[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Plain paper • Select the print quality setting as appropr[...]

3. Slide the paper guide firmly against the edge of the envelopes. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then select the following print settings: • Size is : The appropriate envelope size • Type is : Plain paper 3. Select any other print settings that you want, and then click OK . Use the What&[...]

4. Slide the paper guide firmly against the edge of the sheets. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing or Fast/ economical printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Plain paper • Select the pr[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : The appropriate brochure paper type • Select the print qu[...]

4. Slide the paper guide firmly against the edge of the paper. Printing Note: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify t[...]

3. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing , and then specify the following[...]

3. Slide the paper guide firmly against the edge of the paper. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate paper size • Type is : The appropriate paper type • Select the print quality setting as appropriate. 3. Select any other p[...]

3. Slide the paper guide firmly against the edge of the paper. Printing Note: If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, and then select the following: 2. Click the Pa[...]

7 Printing tips Save time • Use the Printing Shortcuts tab. • Create print task quick sets for documents that you print often. • Set the printer default settings for options that you use often. • Print from front to back . Save money • Use Fast/economical printing . • Use HP Everyday Photo Paper to save money and ink when printing photo[...]

Use the Printing Shortcuts tab for the following print tasks: • General everyday printing • Printing borderless photos • Printing photos with white borders • Fast/economical printing 7.1.1 General everyday printing Use General everyday printing to print quickly. • Documents • E-mail 7.2 Fast/economical printing Use Fast/economical print[...]

3. Specify the printing settings that you want to use. 4. After specifying the print settings, click OK Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.3 Print task quick sets Use print task quick sets to print with or save print settings that you use often. For example, if you frequen[...]

3. Click OK . Note: To restore default print settings, click Default print settings in the Print Task Quick Sets drop-down list, and click OK . Creating a print task quick set Follow these steps to create a print task quick set: Note: The printer software can save up to 25 print task quick sets. 1. Open the Printer Properties dialog box. 2. Select [...]

1. Printer task tray icon The Printer Properties dialog box appears. 2. Select the options that you want to use as the default settings. 3. Click OK . A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select Don't show me this message again . 4. Click OK to sa[...]

3. Select one of the following options: • Back to front : Prints the last page of the document first. Saves time when printing because you do not have to reorder the printed pages. This is the appropriate setting for most print jobs. • Front to back : Prints the first page of the document first. 4. Select any other print settings that you want,[...]

3. Select the Show print preview check box. 4. Select any other print settings that you want, and then click OK . Before the document prints, a preview appears. 5. Do one of the following: • Click File , and then click Print to HP Deskjet to print the document. • Click File , and then click Cancel Printing to cancel the print job. Adjust the pr[...]

Note: You do not need to set the paper type on both tabs. 4. Click the paper type in the drop-down list. 5. Select any other print settings that you want, and then click OK . 7.8 Selecting a print quality Follow these steps to select a print quality: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality[...]

4. Click a custom paper size name in the Name drop-down list. 5. Type the paper dimensions in the Width and Length boxes. The minimum and maximum paper dimensions appear beneath each of the boxes. 6. Click the unit of measurement: Inches or Millimeters . 7. Click Save to save the custom paper size. 8. Click OK to exit the Custom paper size dialog b[...]

8 Printer software Learn how to use these software features: • Use the Printer Properties dialog box to select printing options. • Use the Printing Shortcuts tab to specify print settings quickly. • Use the What's This? help to learn more about specific printing options. • Use the Device Status window to view useful information. 8.1 Pr[...]

What's This? help Use the What's This? help to learn about the features you see in the Printer Properties dialog box. 8.2 Using What's This? help Use What's This? help to learn more about the available printing options. 1. Move the cursor over the feature that you want to learn more about. 2. Click the right mouse button. The Wh[...]

8.3 Device Status window The Device Status window appears each time the printer prints a file. The following items appear in the Device Status window : 1. Ink levels : Approximate ink level of each print cartridge. 2. Device status : The status of the printer. For example, Spooling or Printing . 3. Document properties : Information about the curren[...]

• Paper type : Type of paper in use • Paper size : Size of paper in use 4. Ordering information : Link to the HP Web site for ordering printer supplies and accessories. If you do not want to see the Device Status window every time you print, select the Don't show this again check box. To cancel a print job, click Cancel print . To close th[...]

9 Maintenance • Installing print cartridges • Aligning print cartridges • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and clothing • Maintaining print cartridges • Maintaining the printer body • Printer toolbox 9.1 Instal[...]

Ink back-up mode The printer can operate with only one print cartridge installed. For more information, see the ink back-up mode page. Installation instructions To install a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the printer cover. The cradle moves to the center of the printer. 3. Push down on the print cartridge[...]

1. Remove the pink tape only Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle a[...]

6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the printer cover. 8. Calibrate the printer for optimum print quality. For information about storing print cartridges, see the print cartridge storage page. For information about recycling empty print cartridges, see the print cartridge[...]

9.4 Manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris might accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, ink streaks and smudges might appear on printed pages. Ink streaking is easily corrected[...]

2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution: Do not wipe the nozzle plate. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections. 1. Nozzle plate 2. Face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 if[...]

1. Print cartridge cradle 2. Print cartridge cradle walls 6. Insert the print cartridges in the printer, and then close the printer cover. 7. Connect the power cord to the back of the printer. 8. Print a test page . 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 9.5 Printing a test page Follow these steps to pr[...]

• Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (15 to 35 degrees C or 59 to 95 degrees F). • Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the p[...]

10 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Power light is flashing • Document prints slowly • If you continue to have problems 10.1 Printer is not printing Verify[...]

If the printer does not turn on The printer might have drawn too much power. 1. Disconnect the power cord from the electrical outlet. 2. Wait approximately 10 seconds. 3. Reconnect the power cord. 4. Press the Power button to turn on the printer. If the printer still does not turn on, try the following solutions: • Plug the printer into a differe[...]

4. Remove the paper jam from the back of the printer, and then replace the rear access door. 5. Reload paper in the paper tray. 6. Reprint the document. 10.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper [...]

10.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned . Print is faded • Verify that neither of the print cartridges is low on ink . If a print cartridge is low on ink, consider replacing the print cartridge w[...]

10.5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that only one type of paper is placed in the paper tray, and that the paper has been placed in the tray correctly. 2. Verify that the paper guide[...]

Check the printer properties Open the Printer Properties dialog box and verify the following options: Tab Setting Paper/Quality Size is : The appropriate size Type is : The appropriate photo paper type Print quality : Best 10.7 Borderless printing problems • Verify that the paper size that is specified in the Paper size drop-down list on the Prin[...]

Image is printed at an angle Follow these steps if the image is printed at an angle: 1. Remove all paper from the paper tray. 2. Load the photo paper correctly in the paper tray. 3. Verify that the paper guide fits firmly against the edge of the paper. Printout has an unwanted border The following conditions can create an unwanted border. For small[...]

• Verify that the software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab. If the border appears above the tear-off tab, then align the print cartridges . 10.8 Error messages Out of paper message Follow the appropriate steps for th[...]

2. Slide the paper guide so that it fits firmly against the edge of the paper. 3. Click Continue to resume printing. If the paper tray is empty 1. Load paper in the paper tray. 2. Push the paper forward until it stops. 3. Slide the paper guide so that it fits firmly against the edge of the paper. 4. Click Continue to resume printing. An error messa[...]

1. Power light What the flashing light means The Power light can flash for several reasons: • The printer cover is open. • The printer is out of paper. • A problem exists with the printer, such as a paper jam or a problem with a print cartridge. If an error message appears Read the error message that explains the problem and its solution. If [...]

Multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing. Best or maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality. [...]

11 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 11.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support . Note: The availability of supplies varies by country/region. HP Bright White Inkjet Paper HP[...]

HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.S.) Q2502AC 4x6 in, 60 sheets (Canada) Q2503A 10x15 cm, 20 sheets (Europe) Q2504A 10x15 cm, 20 she[...]

Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, 60 sheets (U.S.) Q2507A 10x15 cm, 20 sheets (Europe) Q2508A 10x15 cm, 60 sheets (Europe) C6950A Letter 20 sheets (U.S.) Q5450A Letter, 50 sheets (U.S.) C6950AC Letter, 20 sheets (Canada) C6951A A4, 20 sheets (Europe) Q1934A A4, 20 sheets (Japan) HP Photo Paper, Glo[...]

Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A 4x6 in, 20 sheets (U.S.) Q1989A 4x6 in, 60 sheets (U.S.) Q1990A 4x6 in, 100 sheets (U.S.) Q1988A[...]

HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, 25 sheets (U.S.) Q2509A Letter, 100 sheets (U.S.) Q2509AC Letter, 100 sheets (Canada) Q5451A A[...]

HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greeting Cards, White, Half-Fold C1788A 20 sheets HP Linen Greeting Cards, Ivory, Half-Fold C1787A 20 sheets HP Iron-On Transfers (for white fabrics) C6049[...]

12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: • Types, sizes, and weights of paper and other printing media that can be used with your pri[...]

Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major pl[...]

Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent. To do that, we recycle only HP origin[...]

13 Notices • Notices and acknowledgements • Terms and conventions 13.1 Notices and acknowledgements Hewlett-Packard company notices Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only wa[...]

Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and used print cartridges out of the reach of children. A Note indicates that additional informat[...]