HP (Hewlett-Packard) 379178-002 manual

Mainten ance and Ser vice Gu id e Co mpaq Pr esar io X6 000 Notebook PC HP Co mpaq nx9 6 00 Notebook P C Doc ument P ar t Number : 3 7 917 8-002 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare part[...]

© Copyright 2005 and 2006 He wlett-Packard Dev e lopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and u[...]

Maintenance and Serv ice Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.4 External Components . . . . . . [...]

iv Maintenance and Servi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10 3.4 Miscellaneous Plastics Kit . . . . . . . . . .[...]

Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Di sassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . .[...]

vi Maintenance and Servi ce Guide Cont ent s 6 Specifications Connector Pin Assignments Power Cord Set Requirements Screw Listing Index[...]

Maintenance and Serv ice Guide 1–1 1 Pr oduct Descriptio n The Compaq Presario X6000 Notebook PC 1 and HP Compaq nx9600 Notebook PC 2 offer adv anced modularity , Intel® Mobile Pentium® 4 processors, and extensi ve multimedia support. Compaq Pr esari o X6000 Notebook P C and HP C ompaq nx9 600 Notebook PC[...]

1–2 Maintenance and Service Guide Produc t D esc ription 1.1 F e a t u r e s ■ The follo wing processors are av ailable, v arying by notebook model: ❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with HT T echnology ❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with HT T echnology ❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–3 ■ Integrated Gigabit Ethernet (10/100/1000) LAN NIC with RJ-45 jack (HP Compaq nx9600 models only) ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11a/b (Compaq Presario X6000 models) and 802.11a/b/g (HP Compaq nx9600 models) WLAN [...]

1–4 Maintenance and Service Guide Produc t D esc ription 1 .2 Resettin g t he Notebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more informati[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–5 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the notebook are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Displa y release latch Opens t[...]

1–6 Maintenance and Service Guide Produc t D esc ription The external components on the right side notebook are sho wn belo w and described in T able 1-2. R ight-Side C ompone nts Ta b l e 1 - 2 Right-Side Components Item Component Function 1 Memor y Reader (Compaq Presario X6000 only) Digital Media Slot (HP Compaq nx9600 only) Suppor ts the f ol[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–7 3 PC Card eject button Ejects an optional PC Card from the PC Card slot. 4 PC Card slot Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. Also ser v es as a storage location for the optional remote control. 5 Digital drive ba y Suppor ts an optional USB digital d[...]

1–8 Maintenance and Service Guide Produc t D esc ription The external components on the left side of the notebook are sho wn belo w and described in T able 1-3. Lef t-S ide Comp one nts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust vent Provides airflo w to cool internal components. Ä T o pre vent o verheating, do not obs[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–9 The external components on the rear panel of the notebook are sho wn belo w and described in T able 1-4. Rea r P a ne l C omp o ne nt s T able 1-4 Rear P anel Components Item Component Function 1 P ower connector Conne cts an A C adapter . 2 USB por t Connects an optional 1.1- or 2.0-compli[...]

1–10 Maintenance and Servi ce Guide Produc t D esc ription The standard ke yboard components of the notebook are sho wn belo w and described in T able 1-5. Standar d K ey board Components[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–11 T able 1-5 Standard K eyboard Components Item Component Function 1 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 2 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , sever al ke ys and buttons perf orm additional tasks as hotk[...]

1–12 Maintenance and Servi ce Guide Produc t D esc ription The upper components of the ke yboard are shown belo w and described in T ables 1-6 and 1-7. Upper K ey board Components T able 1-6 Upper Ke yboard Components Item Component Function 1 Exhaust ve nts Provide airflow to cool internal components. Ä T o pre vent o verheating, do not obstruc[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–13 3 Num lock light On: num lock or the numeric ke ypad is on. 4 P ower/standb y button When the notebook is: ■ Off , press to turn on the notebook. ■ On, briefly press to initiate standby . ■ In standby , briefly press to resume from standby . ■ In hibernation, br iefly press to rest[...]

1–14 Maintenance and Servi ce Guide Produc t D esc ription The notebook top components are sho w belo w and described in T able 1-7. Notebook T op Components[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–15 T able 1-7 Notebook T op Components Item Component Function 1 T ouchP ad light On: T ouchP ad is enabled. 2 T ouchP ad Moves the pointer and selects or activa tes items on the screen. 3 T ouchP ad left/right scroll zone Scrolls left or right. 4 Left and right T ouchPad but t on s ( 2) Func[...]

1–16 Maintenance and Servi ce Guide Produc t D esc ription The external components on the bottom of the notebook are sho wn belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o prev ent overheating, do not obstruct ve[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–17 2 F ans (2) Provide airflow to cool internal components. Ä T o prev ent overheating, do not obstruct fans . Do not allow a hard surf ace, such as a printer , or a soft surface , such as pillows, thic k rugs or clothing, to block airflo w . 3 Memor y module compar tment Contains two memory[...]

1–18 Maintenance and Servi ce Guide Produc t D esc ription 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The [...]

Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W AR NING: Only author iz ed technic ians trained b y HP should repair this equipment . All troubleshooting and r epair procedur es ar e detailed to allo w only subassembl y-/module -level r epair . Because of the comple x ity of the indiv idual boards and su bassembli es, do no[...]

2–2 Maintenance and Service Guide T roubleshooting 2. Select the Main, Security , Advanced, or T ools menu. 3. T o close Computer Setup and restart the notebook: ❏ Select Exit > Exit Sa ving Changes, and then press enter . – or – ❏ Select Exit > Exit Discarding Changes, and then press enter . – or – ❏ Select Exit > Load Set[...]

T roubleshooting Maintenance and Serv ice Guide 2–3 Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assw ord Enter , chan ge, or delete an Administr ator pass word. P ower-on P ass word Enter , change, or delete a pow er-on password. DriveLock P ass words Enable/disab le Dr iv eLock; change a Dri[...]

2–4 Maintenance and Service Guide T roubleshooting Selec ting from th e Adv anced M enu Selec ting from the T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the syst[...]

T roubleshooting Maintenance and Serv ice Guide 2–5 2.2 T roubleshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowcharts Over vie w Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , Part 1” 2.3 “Flowchart 2.3—No Po wer , Part 2” 2.4 “Flowchart 2.4—No Po wer , Part 3?[...]

2–6 Maintenance and Service Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart [...]

T roubleshooting Maintenance and Serv ice Guide 2–7 Flo wc har t 2. 1—Initi al T roubleshooting Go to “Flowchart 2.20—No Network/Modem Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to ?[...]

2–8 Maintenance and Service Guide T roubleshooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reseat the power cables in the expansion base and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from expansion base (if applicable). Power up on battery power? Power up on AC power? Pow[...]

T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Y Replace p[...]

2–10 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet ac[...]

T roubleshooting Maintenance and Serv ice Guide 2–11 Flowc har t 2.5 —No P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable[...]

2–12 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or expansion base? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vid[...]

T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in expansion base, for bent pins on cable, and f[...]

2–14 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.8—Nonfunc tioning Expansion B ase (if applicable) Y N Reseat power cord in expansion base and power outlet. N Replace the following expansion base components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc[...]

T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.9—No Opera ting S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in expansion base and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections[...]

2–16 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 0—N o OS L oad ing , H ard Drive, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Bo[...]

T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc har t 2. 1 1—No OS Loading , Hard Driv e, Pa r t 2 Load OS using Operating System Disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “[...]

2–18 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2—N o OS Loa din g, Hard Drive, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? [...]

T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wc har t 2. 1 3—N o OS Loading , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system [...]

2–20 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—N o OS Loading , Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . ?[...]

T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 5—No Audio, P art 1 No audio. N Notebook in expansion base (if applicable)? Internal audio? Audio? Done Undock Audio? Done Tu r n u p a u d i o internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” [...]

2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done [...]

T roubleshooting Maintenance and Serv ice Guide 2 –2 3 Flo wc har t 2. 1 7—Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Rea[...]

2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 8—Nonfunc tioning K ey board Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? [...]

T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wc har t 2. 1 9—N onfunctionin g P ointing De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace inte[...]

2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.20—No Net work/Modem Conne c tio n Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers [...]

Maintenance and Serv ice Guide 3–1 3 I llustrated P ar ts Ca talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebo[...]

3–2 Maintenance and Service Guide Illustrated P ar ts Catalog 3.2 Notebook Major C ompon ents Notebook Major C omponents[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna boards and cables) F or use only on Compaq Presario X6000 models 17.0-inch, WSXGA+WV A with Br ightvie w 17.0-inch, WXGA+WV A with Br ightview 1[...]

3–4 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 5 Broadcomm Bluetooth wireless car d (includes cable) 376651-001 6 T op covers (include T ouchPad) F or use only on Compaq Presario X6000 notebook models 374751-001 F or use only o[...]

3–6 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 14 Optical drives (include bezel) F or use only on Compaq Presario X6000 notebook models 8X D VD±R W/R and CD-RW Combo Drive 24X D VD/CD-RW Combo Drive Dual F ormat, Double La yer[...]

3–8 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P art Number 19 Mini PCI communications car ds 802.11b/g, f or use in mo st of the world (MO W) 802.11b/g, f or use in the rest of the world (RO W) 802.11a/b/g combination card, f or use in the[...]

3–10 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3.3 M as s St ora ge De vic es[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 T able 3-2 Spare P ar t Number Information Item Description Spare P ar t Number 1 Optical drives F or use only on Com paq Presario X6000 notebook models 8X D VD±RW/R and CD-R W Combo Dr ive 24X D VD/CD-R W Combo Dr iv e Dual F ormat, Double La yer 8X Dual F ormat, Light Scr ibe 374[...]

3–12 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3.4 Miscell aneous Plas tics Kit T able 3-3 Spare P ar t Number 374747-001 Item Description Spare P ar t Number 1 Hard drive co ver (includes 4 captiv e screws) 2 Memor y module compar tment co ver (includes 2 c aptive scre ws) 3 Notebook f eet (7) 4 SD Card slot space sav er 5 PC Ca[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 3.5 Miscell aneous (N ot Illus trated) Ta b l e 3 - 4 Spare P ar t Information Description Spare P art Number Logo Kits F or use only on Compaq Presario X6000 models F or use only on HP Compaq nx9600 models 374749-001 378769-001 Wired headset with v olume control 371693-001 USB trav[...]

3–14 Maintenance and Servi ce Guide Illustrated P ar ts Catalog P ower cords (with 3-wire plug, used wi th 378768-001 A C adaptor) Fo r u s e in : A ustralia and Ne w Zealand 373979-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Canada, F rench Canada, Latin America, T [...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 P ower cords (with 3-wire plug, used wi th 374743-001 A C adaptor) Fo r u s e in : A ustralia and Ne w Zealand 345252-011 Brazil 345252-201 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 345252-021 Canada, F rench Canada[...]

3–16 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3.6 Sequen tial P art N umber Listin g Ta b l e 3 - 5 Sequential P ar t Number Listing Spare P ar t Number Description 309674-001 USB tra vel mouse 345252-001 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor, f or use only in Canada, F rench Canada, Latin America, T ai[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 345252-AA1 P ower cord, with 3-wire plug, used with 374743-001 A C adaptor, f or use only in the P eople’ s Republic of China 371693-001 Wired headset with volume control 373047-001 Mini PCI communications ca rd, 802.11b/g, f or use in most of the world (MOW) 373048-001 Mini PCI c[...]

3–18 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 373979-111 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor, f or use only in Switzerland 373979-AA1 P ower cord, with 3-wire plug, used with 378768-001 A C adaptor, f or use only in the P eople’ s Republic of China 374707-001 System board, M22P with 64 MB RAM, f or [...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 374725-001 Memor y module, 400 DDR, 512-MB 374726-001 Memor y module, 400 DDR, 1024-MB 374728-001 Hard drive, 4200-rpm, 60-GB, (includes frame) 374729-001 Hard drive, 4200-rpm, 80-GB, (includes frame) 374730-001 Hard drive, 4200-rpm, 100-GB, (includes frame) 374731-001 Hard drive, 5[...]

3–20 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 374751-001 T op cov er, f or use only on Compaq Presario X6000 notebook models (includes T ouchP ad) 374753-001 Base enclosure 374755-001 Switch cov er , f or use only on Compaq Presario X6000 models with wireless 374758-001 Modem board 374759-001 Digital drive board (includes cabl e[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 377217-001 Displa y assembly , 17.0-inch, WSXGA+ with Brightview , for use only on Compaq Presario X6 000 notebook models (includes wireless antenna boards and cables) 377218-001 Displa y assembly , 17.0 -inch, WSXGA+, for use only on HP Compaq nx9600 models (inc ludes wireless ante[...]

3–2 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 378768-001 A C adapter , 135 watt, 2- wire plug, used with 373979-xxx power cords – f or use only on models with Intel P entium 4 530 (3.0-GHz) and Intel P entium 4 520 (2.8-GHz) processors 378769-001 Logo Kit, fo r use only on HP Compaq nx9600 models 378770-001 T op cov er, f or [...]

Maintenance and Serv ice Guide 4–1 4 Remo v al and Repl acement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the follo wing tools to complete the removal and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri ver ■ 5[...]

4–2 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) awa[...]

Remo val and Replace ment Pr eliminaries Maintenance and Serv ice Guide 4–3 4.3 Pre v en ting D amag e to Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the notebook, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before removin[...]

4–4 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.4 Pre v entin g Elec trostatic D ama ge Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many c[...]

Remo val and Replace ment Pr eliminaries Maintenance and Serv ice Guide 4–5 4.5 P ac k agin g and T ransportin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sen[...]

4–6 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work [...]

Remo val and Replace ment Pr eliminaries Maintenance and Serv ice Guide 4–7 4.7 G rounding Eq uipment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% [...]

4–8 Maintenance and Service Guide Remo val and R eplacement Preliminar ies T able 4-1 sho w s ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Ev[...]

Maintenance and Serv ice Guide 5–1 5 Remo v al and Repl acement Procedur es This chapter provides remo val and replacement procedures. There are 78 scre ws and screw locks, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the notebook. Make special note of each scre w size and location during remov al and replac[...]

5–2 Maintenance and Service Guide Remo val and R eplacement Procedur es 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Seri al Number Location[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–3 5 .2 Disassembl y Sequenc e C hart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the notebook for disassembly Batter y pac k Hard dri[...]

5–4 Maintenance and Service Guide Remo val and R eplacement Procedur es Section Description # of Screws Remo ved 5.9 LED board 3 5.10 K eyboard 2 5.11 Displa y assembly 8 5.12 T op cov er 15 5.13 F ront panel LED board 0 5.14 A udio/USB board 2 5.15 Bluetooth board 0 5.16 System board Compaq Presario X6000 models: 2 screw loc ks and 13 screws HP [...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–5 5 .3 Preparing t he Notebook for Disasse mbly Before you begin an y removal or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. 2.[...]

5–6 Maintenance and Service Guide Remo val and R eplacement Procedur es b . Slide and hold the battery release latch 1 to ward the front of the notebook. (The left edge of the battery pack disengages from the notebook.) c. Lift the right edge of the battery pack up and swing it to the left 2 . d. Remov e the battery pack. Re mov ing the Battery P[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–7 5. Remov e the hard drive b y following these steps: a. Loosen the four PM2.0×5.0 scre ws 1 that secure the hard dri ve cover to the notebook. b . Remo ve the hard driv e cover 2 . ✎ The hard dri ve co ver is included in the Miscellaneous Plastics Kit, spare part number 3[...]

5–8 Maintenance and Service Guide Remo val and R eplacement Procedur es c. Grasp the mylar tab 1 on the left side of the hard dri ve and slide the hard dri ve to the left 2 to disconnect it from the system board. d. Remov e the hard drive 3 . Re mo v ing the Hard Dr iv e Hard Drive Spare P art Number Information 7200-rpm 60-GB 374732-001 5400-rpm[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–9 e. Remov e the four PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. f. Lift the frame straight up 2 to remov e if from the hard dri ve. Re mov ing the Hard Dr iv e Fr ame and Connect or Re verse the abo ve procedure to install and reassemble the har[...]

5–10 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 374747-001. Replac ing the Notebook F eet[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–11 5 .5 O ptical Driv e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Spare P ar t Number Information F or use only on Compaq Pr esario X6000 notebook models 8X D VD±RW/R and CD-R W Combo Dr iv e 24X D VD/CD-R W Combo Dr iv e Dual F ormat, Double Lay er 8X [...]

5–12 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Remov e the PM2.0×8.0 screw 1 that secures the optical dri ve to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to slide the op[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–13 5 .6 Mem ory Modul e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Spare P ar t Number Information 1024-MB 374726-001 512-MB 374725-001 256-MB 374724-001[...]

5–14 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Loosen the PM2.0×5.0 scre w 1 that secures the memory module compartment cov er to the notebook. 3. Lift the left edge of the cov er up and swing it to the right 2 . 4. Remov e the memory module compartment cover . ✎ The memory module compartment cov er is included in[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–15 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The back edge side of the board rises aw ay from the notebook.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module board. ✎ Not[...]

5–16 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .7 M ini PCI Communica tions Card 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the hard drive co ver (refer to Section 5.3 ). Spare P ar t Number Information 802.11b/g, fo r use in most of the world (MOW) 802.11b/g, fo r use in the rest of t[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–17 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications card. ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Spread the retaining tabs 2 o[...]

5–18 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 8 Sw i t c h C ove r 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Position the notebook with the rear panel to ward you. 3. Remov e the three PM2.0×8.0 screws from the bottom of the notebook that secure the switch cov er to the notebook. Re mo v i[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–19 4. T urn the notebook display-side up with the front panel to ward you. 5. Open the notebook as far as possible. 6. Lift up the left and right sides of the switch cov er 1 to detach it from the notebook. 7. Lift the front edge of the switch cov er and swing it back until it[...]

5–20 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is attach ed and disconnect the cable 2 from the system board. Disconnecting the LED C able 9. Remov e the switch cover . Re verse the abo ve procedure to install the switch cov er .[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–21 5. 9 L E D B o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the switch cover (refer to Section 5.8 ). 3. Remov e the three PM2.0×3.0 screws 1 that secure the LED board to the switch cov er . 4. Remov e the LED board 2 . 5. Release the Z[...]

5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 0 Ke y b o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the switch cover (refer to Section 5.8 ). 3. T urn the notebook upside do wn with the front panel to ward you. 4. Remov e the two PM2.0×8.0 screws that secure the k eyboard t[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5 –2 3 5. T urn the notebook display-side up with the front panel to ward you. 6. Open the notebook as far as possible. 7. Use a flat-bladed tool to push back the four ke yboard retention tabs. The tabs are located abov e the f1 and f2 key s, abov e the f6 and f7 keys, abov e th[...]

5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Lift the rear edge of the ke yboard and swing it forward until it rests on the palm rest. Re leasing the K e yboar d, P art 2[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–25 9. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 10. Remov e the keyboard. Disconnecting the the K ey boar d Cable Re verse the abo ve procedure to install the ke yboa[...]

5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 . 1 1 Displa y Assembl y 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5 –2 7 2. Remov e the wireless antenna cables from the top cover hole 1 and from the routing channels 2 through which the cables are routed. 3. Disconnect the display cable 3 from the system board. Disconnecting the Displa y Cables[...]

5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Remov e the four PM2.0×8.0 screws that secure the display assembly to the notebook. Remo ving the Dis play S cr ew s[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–29 5. Position the notebook with the rear panel to ward you. Ä CAUTION: Suppor t the display as sembly when r emov ing the follo wing scr ews. F ai lure to support the displ ay assembly can result in damage t o the display a ssembl y and other notebook components. 6. Remov e [...]

5–30 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 2 Top C ove r 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 ) d.[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–31 3. Remov e the seven PM2.0×8.0 scre ws 1 on the surface of the base enclosure and the four PM2.0×8.0 scre ws 2 in the battery bay . Re mo v i ng the T op Co ve r Scr ew s[...]

5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. T urn the notebook top-side up with the front panel to ward you. 5. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 2 from the system board. 6. Disconnect the display switch module cable 3 from the system board. D[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–33 7. Remov e the four PM2.0×8.0 screws that secure the base enclosure to the notebook. Re mo v i ng the T op Co ve r Scr ew[...]

5–34 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Lift the right side of the top cov er up and to the left 1 until it detaches from the notebook. 9. Lift the top cov er straight up 2 to remove it. Re mo v i ng the T op Cov er Re verse the abo ve procedure to install the top cov er .[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–35 5 . 1 3 Fr ont P an el LED Board 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Se[...]

5–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Disconnect the front panel LED board cable 1 from the lo w insertion force (LIF) connector on the system board. 3. Remov e the front panel LED board 2 from the clip in the base enclosure. Remo ving the F r ont P anel LED Board Re verse the abo ve procedure to install th[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–3 7 5. 1 4 A u d i o / U S B B o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to[...]

5–38 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Disconnect the audio/USB board cable 1 from the system board. 3. Remov e the two PM2.0×8.0 screws 2 that secure the audio/USB board to the base enclosure. 4. Remov e the audio/USB board cable from the base enclosure clips 3 through which it is routed. 5. Remov e the aud[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–39 5 . 1 5 Bluetooth B oard 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.[...]

5–40 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Disconnect the Bluetooth board cable 1 from the system board. 3. Remov e the Bluetooth board 4 . Remo ving the Bluet ooth Boar d Re verse the abo ve procedure to install the Bluetooth board.[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–41 5. 1 6 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defective system board and installed on the replacement system board: ■ Memory m[...]

5–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Switch co ver (refer to Section 5.8 ) c. K eyboard (refer to Section 5.10 ) d. Display assembly (refer to Section 5.11 ) e. T[...]

Remo val and Replacemen t Procedur es Maintenance and Servi ce Guide 5–4 3 4. T urn the notebook top-side up with the front panel to ward you. 5. Disconnect the follo wing cables from the system board: 1 Left speaker cable 2 Front panel LED board cable 3 Digital dri ve board cable 4 Right speaker cable 5 Audio/USB board cable Disconnecting the S [...]

5–44 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. Disconnect the fan cable 1 and the Bluetooth board cable 2 from the system board. Disconnecting the S y stem Board C ables , P art 2[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–45 7. Position the notebook with the rear panel to ward you. 8. Remov e the following: 1 two HM5.0×9.0 scre w locks on each side of the external monitor connector 2 fi ve PM2.0×8.0 scre ws that secure the system board to the base enclosure 3 two PM2.0×8.0 scre ws that secur[...]

5–46 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 9. Position the notebook with the front panel to ward you. 10. Lift the front edge of the system board until it clears the base enclosure 1 . 11. Slide the system board forward at an angle and remo ve it 2 . Re mov ing the S ystem Boar d[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–4 7 12. Remov e the R TC battery from the socket on the system board and install it in the socket on the replacement system board. Re mov ing the RT C Batter y[...]

5–48 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ An expansion port brack e t and PC Card cage designed specifically for the Compaq Presario X6000 are included with the replacement system board. Follo w steps 13 through 20 to remov e the expansion port bracket and PC Card cage that are already installed on the replacme[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–49 17. Remov e the two PM1.5×4.0 screws 1 and the two PM1.5×14.0 scre ws 2 that secure the PC Card cage to the system board. Re mo v i ng the P C Card C age Scr ew s[...]

5–50 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 18. T urn the system board upside down. 19. Lift the PC Card cage straight up to disconnect it from the system board. Re mov ing the PC C ard Cage 20. Install the replacement PC Card cage. Re verse the abo ve procedures to install the system board.[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–51 5 . 1 7 Digital Driv e Board 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to[...]

5–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Remov e the two PM2.0×4.0 screws 1 that secure the digital dri ve board to the base enclosure. 3. Remov e the digital driv e board 2 . Re mo v ing the Digital Dr iv e Board Re verse the abo ve procedure to install the digital dri ve board.[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–5 3 5. 1 8 S p e a ke rs 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: ❏ Optical dri ve (refer to Section 5.5 ) ❏ Memory module compartment cov er (refer to Section 5.6 ) ❏ Mini PCI compartment cov er (refer to Sect[...]

5–54 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Remov e the two PM2.0×4.0 screws 1 that secure the left speaker to the base enclosure. 4. Remov e the left speaker 3 . Re mov ing the Left S peaker[...]

Remo val and Replacemen t Procedur es Maintenance and Servi ce Guide 5–5 5 5. Remov e the PM1.5×3.5 screw 1 and PM2.0×4.0 scre w 2 that secure the right speaker to the base enclosure. 6. Lift the right side of the right speaker 2 , then slide the speaker to the right to remo ve it 3 . Re mo v i ng the R ight Speak er Re verse the abo ve procedu[...]

5–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 . 1 9 Ba se Enc losure Fans 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer [...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–5 7 2. Remov e the two PM2.0×8.0 screws 1 that secure the base enclosure middle fan assembly to the base enclosure. 3. Remov e the three PM2.0×8.0 screws 2 that secure the base enclosure right fan assembly to the base enclosure. 4. Remov e the middle 3 and right fans 4 . Rem[...]

5–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .20 Modem B oard 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section [...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–5 9 3. Remov e the PM2.0×3.0 screw 1 that secures the modem board to the system board. 4. Remov e the modem board 2 . Re mo v i ng the Modem Boar d Re verse the abo ve procedure to install the modem board.[...]

5–60 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .2 1 Heat Sink Modul e 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Sec[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–61 2. Disconnect the fan cable from the system board 1 . 3. According to the 1, 2, 3, 4 sequence stamped into the heat sink module, loosen the four PM2.0×12.0 spring-loaded shoulder scre ws 2 that secure the heat sink module to the system board. 4. Lift the heat sink module a[...]

5–6 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 22 P ro c e s s o r 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Sect[...]

Remo val and Replacemen t Procedur es Maintenance and Serv ice Guide 5–63 Ä CAUTION: Th e proce ssor re lease arm is under spr ing tension . Do not let go of the arm w hen remo ving or installing the pr ocessor . Failur e to follo w this caution can r esult in damage to the proce ssor and sy stem board . 2. Slide the tip of the processor release[...]

5–64 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Swing the processor socket co ver up and forward 1 . 5. Lift the processor straight up to remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Remo ving the Pr ocessor Re verse the abo ve proc[...]

Maintenance and Serv ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height F ront Rear Width Depth 4.46 cm 5.06 cm 39.80 cm 28.29 cm 1.76 in 1.99 in 15.67 in 11.14 in W eight 4.22 kg 9.3 lb Stand-alone power requirements Operating v oltage Operating current 19.0[...]

6–2 Maintenance and Service Guide Spe c ifica tion s T emperature HP Compaq nx9600 Notebook PC Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F to 95°F -4°F to 140°F Compaq Presario X6000 Notebook PC Operating Nonoperating 10°C to 35°C -2[...]

Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA+WV A Brightview Display Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.197 × 0.197 mm 1680[...]

6–4 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 3 17.0-inch, WXGA+WV A Brightview Display Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.259 × 0.259 mm 1280[...]

Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Hard Drives, P art 1 100-GB* 100-GB* 80-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100[...]

6–6 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 5 Hard Drives, P art 2 60-GB* 60-GB* 40-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB[...]

Specific atio ns Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 Primary 12-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We ig h t 2.00 cm 15.80 cm 11.90 cm 0.34 kg 0.79 in 6.22 in 4.69 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 148. V 6.6 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°[...]

6–8 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 7 24X D VD/CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi sess ion) C[...]

Specific atio ns Maintenance and Serv ice Guide 6–9 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A u dio output level Line-out, 0.7 V rms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA[...]

6–10 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 6 - 8 8X D VD±R W/R and CD-R W Combo Drive Applicable disk Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo rm 1 and 2) CD-I ready (Mode 2, F o rm 1 and 2) CD-R, CD-R W Photo CD (sin[...]

Specific atio ns Maintenance and Serv ice Guide 6–11 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level A udio-out, 0.7 Vrms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ([...]

6–12 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 not applicable DMA1* not applicab le DMA2* not applicab le DMA3 not applicable DMA4 Direct memor y access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

Specific atio ns Maintenance and Serv ice Guide 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natur al Ke yboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link Audio Intel 82801DB/DBM SM Bus Controller—24[...]

6–14 Maintenance and Servi ce Guide Spe c ifica tion s Hard ware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14 Primar [...]

Specific atio ns Maintenance and Serv ice Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or C[...]

6–16 Maintenance and Servi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk cont[...]

Specific atio ns Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y disk ette dr ive controller 378 - 37F Par allel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B[...]

6–18 Maintenance and Servi ce Guide Spe c ifica tion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01[...]

Maintenance and Serv ice Guide A–1 A Conn ec tor P in As signm ents Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

A–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Un used 2 T ransmit – 6 Receiv e – 3 Receive + 7 Unused 4 Unused 8 Unused Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VH[...]

Connector P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Hor iz ontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

A–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

Connector P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in[...]

A–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

Maintenance and Serv ice Guide B–1 B P o w er C ord Set Requirements 3-Conduc tor P o w er C ord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is [...]

B–2 Maintenance and Service Guide P o wer C ord Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsible for [...]

P o wer Cor d Set R equirements Maintenance and Serv ice Guide B–3 Countr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap an M ET I 3 The[...]

B–4 Maintenance and Service Guide P o wer C ord Set Requirements United Kingdom BSI 1 United States UL 2 ✎ 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cert ification mark of the agency responsible f or ev aluation in[...]

Maintenance and Serv ice Guide C–1 C Sc r e w List ing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 374745-001.[...]

C–2 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 .0×5 .0 Sc re w Locations Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . L ength Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the memory module compar tment cov er to the notebook (screw is captured on the co ver by a C clip; documented in [...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–3 Phillips M2 .5×4. 0 Scr ew Locati ons Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . L ength Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: F our screws that secure the hard driv e frame to the hard dr iv e (documented in Section 5.3 ) mm[...]

C–4 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 .0×8. 0 Scr ew Locati on Ta b l e C - 3 Phillips PM2.0×8.0 Screw Color Qty . L ength Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the optical drive to the notebook (documented in Section 5.5 ) 2 Three screws that secure th e s witch cov er to t[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–5 Phillips M2 .0×8. 0 Scr ew Locati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: 1 F our screws that secure the di splay assemb ly to the notebook (documented in Section 5.11 ) 2 F our screws that secure [...]

C–6 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 .0×8. 0 Scr ew Locati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used : F our screws that secure the displa y assembly to the notebook (documented in Section 5.11 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–7 Phillips M2 .0×8. 0 Scr ew Locati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: Ele ven scre ws that secure the top cover to the notebook (documented in Section 5.12 ) mm[...]

C–8 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 .0×8. 0 Scr ew Locati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the a udio/USB board to the notebook (documented in Section 5.14 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–9 Phillips M2 .0×8. 0 Scr ew Locati on Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: Se ve n screws that secure the system board to the notebook (documented in Section 5.16 ) mm[...]

C–10 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 .0×8. 0 Scr ew Locati ons Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 43 8.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the base en closure small f an to the notebook (documented in Section 5.19 ) 2 Three screws that se[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–11 Phillips M2 .0×3 .0 S cr ew L ocations Ta b l e C - 4 Phillips PM2.0×3.0 Screw Color Qty . L ength Thread Head Width Black 4 3.0 mm 2.0 mm 4.0 mm Where used: Three screws that secure the LED board to the notebook (documented in Section 5.9 ) mm[...]

C–12 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 .0×3 .0 S cr ew L ocations Ta b l e C - 4 Phillips PM2.0×3.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 4 3.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem board to the notebook (documented in Section 5.20 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–13 H ex So cket H M5.0×9 .0 Screw Lo ck Lo ca tio ns Ta b l e C - 5 Hex Soc ket HM5.0×9.0 Screw Lock Color Qty . L ength Thread Head Width Silver 2 9.0 mm 2.5 mm 5.0 mm Where used: T wo screw loc ks that secure t he system board to the notebook (documented in Section 5.16 ) mm[...]

C–14 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 .0×4. 0 Scr ew Locati ons Ta b l e C - 6 Phillips PM2.0×4.0 Screw Color Qty . L ength Thread Head Width Silver 5 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the digi tal driv e board to the notebook (documented in Section 5.17 ) 2 T wo screws that secure the left spea[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–15 Slotted M1.5×9 . 0 Shoulder Scr e w Locati on Ta b l e C - 7 Slotted SM1.5×9.0 Shoulder Screw Color Qty . L ength Thread Head Width Silver 2 9.0 mm 1.5 mm 2.0 mm Where used: T wo screws that secure the e xpansion po r t brack et to the system board on Compaq Presario X6000 no tebooks (docume[...]

C–16 Maintenance and Servi ce Guide Scr ew Listing Phillips M1. 5 ×4. 0 Scr ew L ocation Ta b l e C - 8 Phillips PM1.5×4.0 Screw Color Qty . L ength Thread Head Width Silver 2 4.0 mm 1.5 mm 4.0 mm Where used: T wo screws that secure the PC Ca rd cage to the system board on Compaq Presario X6000 no tebooks (documented in Section 5.16 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–17 Phillips M1. 5 ×14. 0 Scr ew L ocation Ta b l e C - 9 Phillips PM1.5×14.0 Screw Color Qty . L ength Thread Head Width Black 2 14.0 mm 1.5 mm 4.0 mm Where used: T wo screws that secure the PC Ca rd cage to the system board on Compaq Presario X6000 no tebooks (documented in Section 5.16 ) mm[...]

C–18 Maintenance and Servi ce Guide Scr ew Listing Ph i l li p s M 1 .5× 3.5 Screw Lo c at io n T able C-10 Phillips PM1.5×3.5 Screw Color Qty . L ength Thread Head Width Silver 1 3.5 mm 1.5 mm 3.5 mm Where used: One screw that secures the ri ght speaker to the notebook (documented in Section 5.18 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide C–19 Phillips M2 .0×12 .0 Spr ing-Loaded Shoulder Sc re w Locations T able C-11 Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw Color Qty . L ength Thread Head Width Silver 4 12.0 mm 2.0 mm 6.0 mm Where used: F our screws that secure the heat sink module to the notebook (documented in Section 5.[...]

Maintenance and Serv ice Guide Index–1 Inde x 1394 port 1–7 A AC adapter, spare part numbers 3–13 , 3–19 , 3–22 arrow keys 1–11 audio troubleshooting 2–21 audio/USB board removal 5–37 spare part number 3–5 , 3–20 , 5–37 audio/USB board cable, spare part number 3–5 , 3–22 , 5–37 audio-in (microphone) jack location 1–8 p[...]

Index–2 Maintenance and Servi ce Guide Index top 1–14 upper keyboard 1–12 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 connector pin assignments external monitor A–3 headphone A–6 microphone A–5 monitor A–3 RJ-11 (modem) A–4 RJ-45 (network) A–2 S-Video-out A–2 Universal S[...]

Index Maintenance and Serv ice Guide Index–3 ExpressCard slot 1–6 external monitor port location 1–9 pin assignments A–3 F f1 to f12 keys 1–11 fan locations 1–17 removal 5–56 spare part numbers 3–5 , 3–22 , 5–56 features 1–2 feet locations 5–10 flowcharts, troubleshooting no audio 2–21 , 2–22 no network/modem connection [...]

Index–4 Maintenance and Servi ce Guide Index I I/O address specifications 6–15 interrupt specifications 6–13 K keyboard removal 5–22 spare part numbers 3–3 , 3–19 , 3–21 , 5–22 troubleshooting 2–24 keyboard components 1–9 , 1–10 keypad keys 1–11 L label area 1–17 LED board removal 5–21 spare part number 3–3 , 3–22 , [...]

Index Maintenance and Serv ice Guide Index–5 N network jack location 1–7 pin assignments A–2 network, troubleshooting 2–26 nonfunctioning device, troubleshooting 2–14 , 2–23 notebook feet locations 5–10 notebook specifications 6–1 num lock key 1–11 num lock light 1–13 O operating system not loading, troubleshooting 2–15 optica[...]

Index–6 Maintenance and Servi ce Guide Index DMA 6–12 DVD/CD-RW Combo Drive 6–8 DVD±RW/R and CD-RW Combo Drive 6–10 hard drive 6–5 , 6–6 I/O addresses 6–15 interrupts 6–13 memory map 6–18 notebook 6–1 static shielding materials 4–8 S-Video-out jack location 1–9 pin assignments A–2 switch cover removal 5–18 spare part nu[...]

Index Maintenance and Serv ice Guide Index–7 W Windows applications key 1–11 Windows logo key 1–11 wireless button 1–13 wireless light 1–5 workstation precautions 4–6[...]