HP (Hewlett-Packard) 7200 manual

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Table of contents for the manual

  • Page 1

    HP Off i cej et 7 200 A ll-in - One se r ie s Us er Guide[...]

  • Page 2

    HP Officejet 7200 All-in-One series User Guide[...]

  • Page 3

    © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems I[...]

  • Page 4

    Contents 1 HP All-in-One overview .. ............... ........... ............ .............. .......... ............... .........8 The HP All-in-One at a glance............. .............. ... ................. ............ ............. ........8 Control panel overview...... ............ ............. ............ .............. .............. ...[...]

  • Page 5

    Load 10 x 15 cm (4 x 6 inch) photo paper. ...... .... ...... .... ..... ..... ..... .... ...... .... ...37 Load postcards or Hagaki cards.......... ............. ............... ............. ............. ....38 Load envelopes........... .............. .............. ....... ......... ................ ............... .......39 Load other types of [...]

  • Page 6

    Share a scanned image with friends and relatives (USB-connected device)............................. ......................... ........................... ..........................69 Share a scanned image with friends and relatives (network-connected).. .....70 Send a scan to a memory card........................ ................ .................[...]

  • Page 7

    Cancel a scheduled fax...... .......... ........ .......... ......... ........... ......... .......... ......108 Send a fax from memory... ......... ......... ......... ......... .......... ........ ............ ........108 Send a fax using monitor dialing.................................................................. 108 Receive a fax..........[...]

  • Page 8

    Share images using the HP Image Zone (Macintosh OS X earlier than v10.2)............. .......... .......... ........... ............. .......... ........... ......... .............. .....131 Share images using the HP Director (Macintosh OS 9).......... ................ .....131 13 Set up your network ............ ........... ............... .......[...]

  • Page 9

    Self-maintenance sounds....... .......... ............. ........... .......... ............. ............ .......167 16 Troubleshooting information ............. ............................ ................................. .168 Before you call HP Support.. ......... ...... ....... ...... ...... ...... ....... ....... ..... ........ ..... ......16[...]

  • Page 10

    Scan specifications............ ...... .................. ..................... ...................... ..............222 Physical specifications............. ... ................................ ................................. .......222 Power specifications........... ...... ..................... ................... ................. ...........[...]

  • Page 11

    1 HP All-in-One overview Many HP All-in-One functions can be accessed directly, without turning on your computer. Tasks such as making a copy, sending a fax, or printing photos from a memory card can be accomplished quickly and easily from your HP All-in-One. This chapter describes the HP All-in-One hardware features, control panel functions, and h[...]

  • Page 12

    Label Description 11 Ethernet port and Ethernet indicator lights 12 Rear USB port 13 Power connection 14 Fax ports (1-LINE and 2-EXT) 15 Rear clean-out door Control panel overview Label Name and Description 1 One-touch speed dial buttons : Access the first five speed dial numbers. 2 Start Fax Black : Start a black and white fax. 3 Start Fax Color :[...]

  • Page 13

    Label Name and Description 10 Setup : Access the menu system for reports, fax settings, maintenance tools, preferences and network settings. Also access product-launched Help. 11 Left arrow : Decrease values, or go back when viewing filenames on the control panel display. 12 OK : Select a menu or setting, or select filenames on the control panel di[...]

  • Page 14

    Label Name and Description 22 Proof Sheet : Print a proof sheet when a memory card has been inserted in a memory card slot. A proof sheet shows thumbnail views of all the photos on the memory card. You can select photos on the proof sheet, then print those photos by scanning the proof sheet. 23 Menu (Photo): Adjust settings to print a customized ph[...]

  • Page 15

    4. Basic Fax Setup 5. Advanced Fax Setup 6. Tools 7. Preferences 8. Network Setup Copy menu The Two-Sided Copy and Tray Select features appear only when an HP two-sided printing accessory is installed. Number of Copies Copy Paper Size Copy Paper Type Lighter/Darker Enhancements Color Intensity Two-Sided Copy Tray Select Set New Defaults Reduce/Enla[...]

  • Page 16

    Photo menu When the HP All-in-One is connected to one or more computers on a network or when a two-sided printing accessory is attached, the Photo menu shows additional options. The following menu includes all available options. Photo Transfer Select Photos Number of Copies Image Size Tray Select Photo Paper Size Photo Paper Type Layout Style Smart[...]

  • Page 17

    JPEG to HP Gallery Microsoft Word Apple Mail Adobe Photoshop Memory Card Network-connected Miguel's computer AltheaMac Jody's iBook DavidWatsonPC Memory Card Use the HP Image Zone to do more with your HP All-in- One The HP Image Zone software is installed on your computer when you set up your HP All-in-One. For further information, see th[...]

  • Page 18

    3. Select the HP All-in-One. Icons for some of the features supported by the HP Officejet 7200 All-in-One series are shown in the following table. The HP Director might also include additional icons to those shown here. The HP Director is customized to display icons for features and functions associated with the device that is selected. If the sele[...]

  • Page 19

    Note For information on additional features and menu items such as Software Update, Creative Ideas, and HP Shopping, see the onscreen HP Image Zone Help . Menus and list items are also available to help you select the device you want to use, check its status, adjust a variety of software settings, and access the onscreen help. The following table e[...]

  • Page 20

    The HP Image Zone wi ndow appears. The HP Image Zone wi ndow displays only the HP Image Zone features that are appropriate for the selected device. The HP Image Zone windo w is customized to display features and functions associated with the device that is selected. If the selected device is not equipped with a particular feature or function, then [...]

  • Page 21

    Services Icon Feature and Purpose HP Image Print : Use this feature to print images from an album using one of several templates available. HP Instant Share : Use this feature to open the HP Instant Share software client application. (10.2 and later only) HP Email Portal : Use this feature to easily send photos through e-mail. Menus and list items [...]

  • Page 22

    memory card. You can also use the HP Director to open the HP Gallery to view, modify, and manage the images on your computer. To open the HP Director: 1. You can access the HP Image Zone software in one of two ways: – Double-click the HP Director alias on the desktop. – Double-click the HP Director alias in the Applications:Hewlett-Packard:HP P[...]

  • Page 23

    Manage and Share Icon Purpose HP Gallery : Use this feature to display the HP Gallery to view and edit images. In addition to the icons shown, several menu items without icons allow you to select other applications on your computer, change feature settings on your HP All-in-One, and access the onscreen help. The following table explains these items[...]

  • Page 24

    2 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using your HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in order. If you have problems during setup, see Troubleshooting in [...]

  • Page 25

    you can do with the HP Image Zone software and your HP devices. ● If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic. Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics. You can access the Onscreen help from[...]

  • Page 26

    3 Connection information Your HP All-in-One comes equipped with an RJ-45 Ethernet port for wired networking capability. It also comes equipped with a USB port so you can connect directly to a computer using a USB cable. Supported connection types Description Recommended number of connected computers for best performance Supported software features [...]

  • Page 27

    Connect using Ethernet The HP Officejet 7200 All-in-One series supports both 10 Mbps and 100 Mbps Ethernet network connections. Detailed instructions on connecting your HP All-in-One to an Ethernet (wired) network are included in the Setup Guide that came with your device. Connect using a USB cable Detailed instructions for connecting a computer to[...]

  • Page 28

    Use Webscan Webscan lets you scan photos and documents from your HP All-in-One to your computer using a Web browser. This feature is available even if you chose not to install the device software on your computer. 1. Print a network configuration page to obtain the IP address of your HP All-in-One. Note For more information, see Manage your network[...]

  • Page 29

    4 Work with photos Your HP All-in-One allows you to transfer, edit, share, and print photos in several different ways. This chapter contains a brief overview of the wide range of options for performing each of these tasks, depending on your preferences and computer setup. More detailed information for each task is available in other chapters within[...]

  • Page 30

    Transfer photos using a Macintosh The graphics below show methods for transferring photos to your Macintosh or to a memory card. You can transfer a photo from a memory card inserted into your HP All-in-One to your Macintosh. You can transfer a photo from your digital camera to your Macintosh. You can transfer a photo to a memory card by scanning it[...]

  • Page 31

    Edit photos using a Macintosh The graphics below show methods for editing photos when your computer is a Macintosh. You can edit a photo on your Macintosh using the HP Image Zone software. You can edit a photo on your Macintosh using the iPhoto software. You can edit a photo using control panel options on your HP All-in-One. Share photos You have s[...]

  • Page 32

    You can share photos from your network-connected HP All-in-One through the Internet to the HP Instant Share service where the photos are stored in an online photo album. You can share photos from your network-connected HP All-in-One through the Internet to the HP Instant Share service. The HP Instant Share service can then send the photos to friend[...]

  • Page 33

    You can share photos from your network-connected HP All-in-One through the Internet to the HP Instant Share service. The HP Instant Share service can then send the photos to friends or family as an e-mail, or to another network-connect ed HP All-in- One. Print photos You have several options for printing photos. See the appropriate section below fo[...]

  • Page 34

    You can print photos from a memory card by transferring photos to your Windows computer and printing them using the HP Image Zone software. Print photos using a Macintosh The graphics below show methods for printing photos when your computer is a Macintosh. You can print photos from your PictBridge-compatible digital camera. You can print photos fr[...]

  • Page 35

    You can print photos from a memory card by transferring photos to your Macintosh and printing them using the HP Gallery or iPhoto software. Chapter 4 32 HP Officejet 7200 A ll-in-One series Work with photos[...]

  • Page 36

    5 Load originals and load paper This chapter provides instructions for loading originals in the automatic document feeder or on the glass to copy, scan, or fax; choosing the best paper type for your job; loading paper in the input tray; and avoiding paper jams. Load originals You can load an original for a copy, fax, or scan job in the automatic do[...]

  • Page 37

    Load an original on the glass You can copy, scan, or fax up to letter- or A4-size single-page originals by loading them on the glass, as described here. If your original contains multiple full-size pages, load it in the automatic document feeder. For more information, see Load an original in the automatic document feeder . You should also follow th[...]

  • Page 38

    for example, load glossy or matte photo paper in the input tray. If you are printing a brochure or presentation, use a type of paper specifically designed for that purpose. For more information about HP papers, see the onscreen HP Image Zone Help or see the HP website: www.h p . co m /support/inkjet_media Note At this time, this portion of the site[...]

  • Page 39

    Load full-size paper You can load many types of letter, A4, or legal paper into the input tray of your HP All- in-One. To load full-size paper 1. Remove the output tray and slide the paper-width and paper-length guides to their outermost positions. 2. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the follow[...]

  • Page 40

    5. Replace the output tray. 6. Pull the output tray extender toward you, as far as it will go. Flip the paper catch at the end of the output tray extender to open the extender the rest of the way. Load 10 x 15 cm (4 x 6 inch) photo paper You can load 10 x 15 cm (4 x 6 inch) photo paper into the main input tray of your HP All-in-One, or into an opti[...]

  • Page 41

    5. Replace the output tray. To load 10 x 15 cm (4 x 6 inch) photo paper in the optional rear tray ➔ The HP Auto Two-sided Print Accessory with Small Paper Tray and the Hagaki Tray with Auto Two-sided Print Accessory are available for this product. For information on loading paper in either of these accessories, read and follow the instructions th[...]

  • Page 42

    information on loading paper in either of these accessories, read and follow the instructions that came with the accessory. Load envelopes You can load one or more envelopes into the input tray of your HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Note For specific details on how to format text for [...]

  • Page 43

    Paper Tips HP papers ● HP Premium Paper: Locate the gray arrow on the nonprinting side of the paper, and then slide the paper into the input tray with the arrow side facing up. ● HP Premium Inkjet Transparency Film: Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray firs[...]

  • Page 44

    Paper Tips 5. Slide the paper into the input tray so that the unattached edge is at the top of the stack. 6. Insert the first edge into the input tray until it stops, as shown below. Avoid paper jams To help avoid paper jams, follow these guidelines: ● Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. ● Remo[...]

  • Page 45

    6 Use a memory card or PictBridge camera The HP All-in-One can read the memory cards used in most digital cameras so you can print, store, and manage your photos. You can insert the memory card into the HP All-in-One, or connect your camera directly, letting the HP All-in-One read the contents of the memory card while it is still in the camera. Thi[...]

  • Page 46

    The slots are configured as follows: ● Top left slot: CompactFlash (I, II) ● Top right slot: Secure Digital, MultiMediaCard (MMC) ● Bottom left slot: SmartMedia, xD-Picture Card (fits in top right of the slot) ● Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro ● Came[...]

  • Page 47

    remove the memory card from the camera and insert it in the appropriate memory card slot on the HP All-in-One. Note You can only use one memory card in your HP All-in-One at a time. 1. Insert the memory card into the appropriate slot on your HP All-in-One. When the memory card is inserted correctly, the status light next to the memory card slots be[...]

  • Page 48

    Print photos from a proof sheet A proof sheet is a simple and convenient way to select photos and make prints directly from a memory card without using a computer. A proof sheet, which might be several pages long, shows thumbnail views of photos stored on the memory card. The file name, index number, and date appear under each thumbnail. Proof shee[...]

  • Page 49

    Complete the proof sheet After you have printed a proof sheet, you can use it to select the photos you want to print. 1. Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet. 2. Select one layout style by filling in a circle in step 2 of the proof sheet. Note If you ne[...]

  • Page 50

    Continue to the Scan a proof sheet section. Scan a proof sheet The final step in using a proof sheet is to scan the completed sheet you have placed on the glass. Tip Make sure the glass of the HP All-in-One is completely clean or the proof sheet might not scan properly. For more information, see Clean the glass . 1. Load the proof sheet face down o[...]

  • Page 51

    Use the Photo menu to set photo print options The Photo menu gives you access to a variety of settings that affect the way photos print, by selecting options for number of copies, paper types, and more. The default measurements and sizes vary according to country/region. 1. Insert a memory card into the appropriate slot on your HP All-in-One. 2. In[...]

  • Page 52

    Setting Description HP All-in-One selects the best options for the current print job. The other Paper Type settings let you override the automatic settings. Layout Style Lets you select one of three layout styles for the current print job. The Paper Saver layout fits as many photos on the paper as possible, rotating and cropping photos if necessary[...]

  • Page 53

    Print photos directly from a memory card You can insert a memory card in your HP All-in-One and use the control panel to print photos. For information on printing photos on your HP All-in-One from a PictBridge- compatible camera, see Print photos from a PictBridge-compatible digital camera . This section contains information on the following topics[...]

  • Page 54

    Deselect photos You can deselect photo files from the control panel. ➔ Do one of the following: – Press OK to deselect the currently selected photo file shown in the display. – Press Cancel to deselect all photo files and return to the idle screen. Print photos from a PictBridge-compatible digital camera The HP All-in-One supports the PictBri[...]

  • Page 55

    Print the current photo You can use the Print Photos button to print the photo file currently shown on the control panel display. 1. Insert the memory card into the appropriate slot on your HP All-in-One. 2. Navigate to a photo you want to print. 3. In the Photo area, press Print Photos to print the photo file using the current settings. Note If yo[...]

  • Page 56

    7 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness and color intensity of the copy, and use special features to make high-quality copies[...]

  • Page 57

    Refer to the following table to determine which paper size to choose based on the paper loaded in the input tray. Paper type Suggested paper size settings Copier, multi-purpose, or plain papers Letter or A4 Inkjet papers Letter or A4 Iron-on transfers Letter or A4 Letterhead Letter or A4 Photo papers 10 x 15 cm or 10 x 15 cm Borderless 13 x 18 cm o[...]

  • Page 58

    Paper type Control panel setting HP Premium Plus Photo Paper, Glossy Premium Photo HP Premium Plus Photo Paper, Matte Premium Photo HP Premium Plus 4 x 6 inch Photo Paper Premium Photo HP Photo Paper Photo Paper HP Everyday Photo Paper Everyday Photo HP Everyday Photo Paper, Semi Gloss Everyday Matte Other photo paper Other Photo HP Iron-On Transfe[...]

  • Page 59

    2. Load your original face down on the right front corner of the glass or face up in the document feeder tray. If you use the document feeder tray, place the page so that the top of the document is inserted first. 3. In the Copy area, press Quality to select Best , Normal , or Fast . 4. Press Start Copy Black or Start Copy Color . Select an input t[...]

  • Page 60

    4. Press or use the keypad to enter the number of copies, up to the maximum, and then press OK . (The maximum number of copies varies by model.) Tip If you hold down either of the arrow buttons, the number of copies changes by increments of five to make it easier to set a large number of copies. 5. Press Start Copy Black or Start Copy Color . In th[...]

  • Page 61

    Note You cannot make two-sided copies from legal-sized originals. 3. In the Copy area, press Menu until Two-Sided Copy appears. 4. Choose one of the following by pressing to select the desired setting, and then press OK . – 1 > 1 : this option produces a standard single-sided copy from a single-sided original. – 1 > 2 : this option takes [...]

  • Page 62

    Tip If the output is not borderless, then set the paper size to the appropriate Borderless menu selection, set the paper type to Photo Paper , set the Photo enhancement, and then try again. For more information on setting the paper size, see Set the copy paper size . For information on setting the paper type, see Set the copy paper type . For infor[...]

  • Page 63

    Tip If the output is not borderless, then set the paper size to Letter Borderless or A4 Borderless , set the paper type to Photo Paper , set the Photo enhancement, and then try again. For more information on setting the paper size, see Set the copy paper size . For information on setting the paper type, see Set the copy paper type . For information[...]

  • Page 64

    Resize an original to fit onto letter or A4 paper If the image or text on your original fills the entire sheet with no margins, use Fit to Page or Full Page 91% to reduce your original and prevent unwanted cropping of the text or images at the edges of the sheet. Tip You can also enlarge a small photo to fit within the printable area of a full- siz[...]

  • Page 65

    Tip If you hold down either of the arrow buttons, the reduce/enlarge percentage changes by increments of five. 5. Press Start Copy Black or Start Copy Color . Copy a legal-size document onto letter paper You can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to a size that fits onto letter paper. Note The percentage in[...]

  • Page 66

    Note You can also press to make the image more pale. 7. Press Start Copy Black or Start Copy Color . Copy a document that has been faxed several times You can use the Enhancements feature to adjust the quality of text documents by sharpening edges of black text or adjust photographs by enhancing light colors that might otherwise appear white. The M[...]

  • Page 67

    Tip For the best quality when copying a photo, load photo paper in the input tray. 2. Load your original photo face down on the right front corner of the glass. Position the photo on the glass so the long edge of the photo is along the front edge of the glass. 3. In the Copy area, press Menu until Enhancements appears. 4. Press to select the Photo [...]

  • Page 68

    Prepare a color iron-on transfer You can copy an image or text onto an iron-on transfer, then iron it onto a T-shirt, pillow cover, place mat, or other piece of fabric. Tip Practice applying an iron-on transfer on an old garment first. 1. Load the iron-on transfer paper in the input tray. 2. Load your original face down on the right front corner of[...]

  • Page 69

    Make sure you have paper loaded in the input tray. 2. Load your original face down on the right front corner of the glass or face up in the document feeder tray. If you use the document feeder tray, place the page so that the top of the document is inserted first. 3. In the Copy area, press Menu and make any needed changes to the copy settings. 4. [...]

  • Page 70

    8 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: photos, magazine articles, and text documents as long as you are careful not to scratch the glass on your HP All-in-One. Scanning to a memory card makes your scanned images even more portable[...]

  • Page 71

    Note The menus shown in this section might vary in content depending on the operating system on your computer, and which applications you set up as scan destinations in the HP Image Zone software. Scan an original (USB-connected) Follow these steps if your HP All-in-One is directly connected to a computer through a USB cable. 1. Load the original f[...]

  • Page 72

    5. To select an application to receive the scan, press to highlight it and then press OK or Start Scan . If you chose the HP Image Zone software, a preview image of the scan appears in the HP Scan wind ow on the computer, where you can edit it. 6. Make any desired edits to the preview image in the HP Scan window. When you finish, click Accept . The[...]

  • Page 73

    Share a scanned image with friends and relatives (network-connected) Share a scanned image by pressing Scan To on the control panel. To use the Scan To button, place an image face down on the glass, select a destination to which you want to send the image, and start the scan. Before you can share a scanned image on a netw ork-connected HP All-in-On[...]

  • Page 74

    Send a scan to a memory card loaded in your HP All-in-One (netw ork-connected) You can send a scanned image as a JPEG image to a memory card. This section describes the process when your HP All-in-One is connected to a network. 1. Load the original face down on the right front corner of the glass. 2. In the Scan area, press Scan To until Memory Car[...]

  • Page 75

    9 Print from your computer The HP All-in-One can be used with any software application that allows printing. The instructions vary slightly depending on whether you are printing from a Windows PC or a Macintosh. Make sure you follow the instructions for your operating system in this chapter. In addition to the printing capabilities described in thi[...]

  • Page 76

    2. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 3. From the File menu in your software application, choose Page Setup . The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling. 4. Specify the page [...]

  • Page 77

    Macintosh users Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.[...]

  • Page 78

    10 Fax setup After completing all steps in the Setup Guide, use the instructions in this chapter to complete your fax setup. Please keep your Setup Guide for later use. In this chapter, you will learn how to set up your HP All-in-One so that faxing works successfully with equipment and services you might already have on the same phone line as your [...]

  • Page 79

    Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam Tip You can also check the end of the phone cord that came in the box with your HP All-in-One. If the phone cord appears[...]

  • Page 80

    If you answered Yes, proceed directly to Case B: Set up your HP All-in-One with DSL . You do not need to continue answering questions. If you answered No, please continue answering questions. 2. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to [...]

  • Page 81

    6. Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on your HP All-in-One? ❑ Yes, I have an answering machine. ❑ No. Please continue answering questions. 7. Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on y[...]

  • Page 82

    Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Distinctive ring service (You answered Yes to question 3 only.) Case D: Fax with a distinctive ring service on the same line Case D: Fax with a distinctive ring service on the same line Voice calls[...]

  • Page 83

    Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up your HP All-in-One as described in this section. Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One[...]

  • Page 84

    One from communicating properly with the phone line. (DSL might be called ADSL in your country/region.) Caution If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with your HP All-in-One. Back view of the HP All-in-One 1 Telephone wall jack 2 DSL filter and cord supplied by your DSL provider[...]

  • Page 85

    converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar. ● If you are using a PBX phone system, set the call waiting tone to "off." Caution Many digital PBX systems include a call-waiting tone that is factory-set to "on." The call waiting tone will interf[...]

  • Page 86

    is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 2. Set the HP All-in-One to answer incoming calls automatically. Press the Auto Answer button until the light is on. 3. Change the Answer Ring Pattern setting to the pattern that has been assigned to your fax number by the telephone [...]

  • Page 87

    To set up your HP All-in-One with a shared voice/fax line 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1- LINE" on the back of your HP All-in-One. Caution If you do not use the supplied cord to connect from the telephone wa[...]

  • Page 88

    Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with voice mail 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port l[...]

  • Page 89

    Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port 3 Computer with modem To set up your HP All-in-One with a computer modem 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All- in-One. 2. Find the phone cord th[...]

  • Page 90

    When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case H: Shared voice/fax line with computer modem If you receive both voice calls and fax calls at the same phone number,[...]

  • Page 91

    Set up your HP All-in-One to a computer with one phone port This section describes how to set up your HP All-in-One with a computer modem if your computer has only one phone port. Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord connected to the "2-EXT" port 3 Parallel splitter 4 Telephone 5 Computer with modem 6 Phone co[...]

  • Page 92

    Caution If you do not turn off the auto fax receive setting in your computer modem software, your HP All-in-One will not be able to receive faxes. 6. (Optional) Connect a phone to the other open phone port on the parallel splitter. 7. Now you need to decide how you want the HP All-in-One to answer calls, automatically or manually: – If you set up[...]

  • Page 93

    If you pick up the phone before the HP All-in-One and hear fax tones from a sending fax machine, you will need to answer the fax call manually. For information, see Receive a fax manually . Set up your HP All-in-One to a computer with two phone ports This section describes how to set up your HP All-in-One with a computer modem if your computer has [...]

  • Page 94

    5. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your computer modem software, your HP All-in-One will not be able to receive faxes. 6. Now you need to decide how you want the HP All-in-One to answer calls, automatically o[...]

  • Page 95

    If you pick up the phone before the HP All-in-One and hear fax tones from a sending fax machine, you will need to answer the fax call manually. For information, see Receive a fax manually . Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering mach[...]

  • Page 96

    you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 4. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine[...]

  • Page 97

    Set up your HP All-in-One to a computer with one phone port This section describes how to set up your HP All-in-One with a computer modem if your computer has only one phone port. Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord connected to the "2-EXT" port 3 Parallel splitter 4 Telephone (optional) 5 Answering machine 6[...]

  • Page 98

    Note If you do not connect your answering machine in this way, fax tones from a sending fax machine might be recorded on your answering machine, and you might not be able to receive faxes with your HP All-in- One. 6. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of[...]

  • Page 99

    Set up your HP All-in-One to a computer with two phone ports This section describes how to set up your HP All-in-One with a computer modem if your computer has two phone ports. Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Answering machi[...]

  • Page 100

    Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is [...]

  • Page 101

    There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports: ● If your computer has only one phone port, see the next section, Set up your HP All-in-One to a computer with one phone port . You will ne[...]

  • Page 102

    telephone wall jack and plug it into the parallel splitter on the side with two phone ports. 2. Remove the white plug from the port labeled "2-EXT" on the back of your HP All- in-One. 3. Using another phone cord, connect one end to the port labeled "2-EXT" on the back of your HP All-in-One. Connect the other end of the phone cor[...]

  • Page 103

    You must be available to respond in person to incoming fax calls, or your HP All-in- One cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually . Set up your HP All-in-One to a computer with two phone ports Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" phone port on your computer 3 &quo[...]

  • Page 104

    Caution If you do not turn off the auto fax receive setting in your modem software, your HP All-in-One will not be able to receive faxes. 6. Set up the HP All-in-One to answer incoming calls manually. Press the Auto Answer button until the light is off. 7. Run a fax test. For information, see the next section, Test your fax setup . You must be avai[...]

  • Page 105

    11 Use the fax features You can use your HP All-in-One to send and receive faxes, including color faxes. You can set up speed dials to send faxes quickly and easily to frequently used numbers. From the control panel, you can also set a number of fax options, such as resolution. Note Before you begin, make sure you have set up your HP All-in-One pro[...]

  • Page 106

    Equipment/services sharing your fax phone line Recommended answer mode Description None. (You have a separate phone line on which you receive only fax calls.) Automatic (The Auto Answer light is on.) The HP All-in-One automatically answers all incoming calls using the Rings to Answer setting. For more information on setting the number of rings, see[...]

  • Page 107

    Set the answer mode The answer mode determines whether your HP All-in-One answers incoming calls or not. If you set up the HP All-in-One to answer faxes automatically (the Auto Answer light is on), it answers all incoming calls and receives faxes. If you set up the HP All-in- One to answer faxes manually (the Auto Answer light is off), you must be [...]

  • Page 108

    Tip You can also send a fax in color, such as a photo, from your HP All-in- One. Just press Start Fax Color instead of Start Fax Black . You can also change the resolution or contrast of your fax. For more information see Change the fax resolution and lighter/darker settings . Did you know that you can send a fax from your computer by using the HP [...]

  • Page 109

    4. Press to select one of the following two-sided options, and then press OK : – If you want to send two-sided originals and include a cover page, select 2- Sided + Cover . This setting scans and sends only the front of the cover page, and scans and sends both sides of the rest of your pages. This prevents a blank page from accidentally being sen[...]

  • Page 110

    2. Press Redial/Pause . The last number dialed appears in the control panel display. 3. Press Start Fax Black or Start Fax Color . Send a fax using speed dials You can quickly send a fax by pressing Speed Dial or a one-touch speed dial button on the control panel. Note The one-touch speed dial buttons correspond to the first five speed-dial entries[...]

  • Page 111

    Cancel a scheduled fax You can cancel your scheduled fax. After you schedule a fax, the scheduled time appears on the control panel display. To change or cancel a scheduled fax from the control panel ➔ After the scheduled time appears on the control panel display, press Cancel , and then press 1 . The scheduled fax is cancelled. Send a fax from m[...]

  • Page 112

    5. Follow any prompts that might occur. Your fax is sent when the receiving fax machine answers. Receive a fax Your HP All-in-One can receive faxes automatically or manually, depending on the answer mode that you set. If the light next to the Auto Answer button is on, your HP All-in-One automatically answers incoming calls and receives faxes. If th[...]

  • Page 113

    Tip You can also send two-sided originals by using the automatic document feeder. For more information, see Send two-sided originals . 1. Make sure you have paper loaded in the input tray. 2. Press Setup , and then press 4 . This selects Basic Fax Setup 3. Press until Two-Sided Fax Print appears, and then press OK . Note This option only appears if[...]

  • Page 114

    10 seconds before pressing 1 2 3 on your phone. If the HP All-in-One does not begin receiving the fax, wait several more seconds and press 1 2 3 again. Note When the HP All-in-One receives an incoming call, it displays Ringing on the control panel display. If you pick up the phone, Phone off hook appears after a few seconds. You must wait until Pho[...]

  • Page 115

    Note 2 If your HP All-in-One loses power for more than 72 hours, you will need to reset the date and time. 1. Press Setup . 2. Press 4 , and then press 1 . This selects Basic Fax Setup and then selects Date and Time . 3. Enter the month, day, and year by pressing the appropriate numbers on the keypad. Depending on your country/region setting, you m[...]

  • Page 116

    accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will pause before dialing the remainder of the number. A pause is useful if you need to access an outside line before dialing the fax number. Enter text using the keypad on the control panel You can enter text or symbols by using the keypad on the control panel. ● [...]

  • Page 117

    2. Press 2 , and then press 2 again. This selects Print Report and then selects Fax Error Report . 3. Press to select one of the following options, and then press OK . – Send & Receive : prints fax error reports for errors encountered during fax transmission. – Off : does not print fax error reports if there are errors encountered during fa[...]

  • Page 118

    2. Press 3 , and then press 1 . This selects Speed Dial Setup and then selects Individual Speed Dial . The first unassigned speed-dial entry appears on the control panel display. 3. Press OK to select the displayed speed-dial entry. You can also press or to select an empty entry, and then press OK . 4. Enter the fax number to assign to that entry, [...]

  • Page 119

    4. When the current fax number appears, press to erase it. 5. Enter the new fax number. 6. Press OK to save the new number. 7. Enter the new name. For more information on entering text, see Enter text and symbols . 8. Press OK . 9. Press 1 to update another speed-dial entry, or press 2 to exit. Delete speed-dial entries You can delete an individual[...]

  • Page 120

    2. Enter the fax number by using the keypad, press a one-touch speed dial button, or press Speed Dial until the appropriate speed-dial entry appears. 3. In the Fax area, press Menu until Resolution appears. 4. Press to select a resolution setting. 5. Press Start Fax Black . Note If you press Start Fax Color , the fax will be sent using the Fine set[...]

  • Page 121

    Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only. Note If an incorrect paper size is loaded in the input tray when a fax is received, the fax does not print and an error message app[...]

  • Page 122

    Forward faxes to another number You can set up your HP All-in-One to forward your faxes to another fax number. If a color fax is received, the fax is forwarded in black and white. Note When the HP All-in-One is forwarding your faxes, it will not print the faxes it receives unless there is a problem. If the HP All-in-One is not able to forward the f[...]

  • Page 123

    2. Press Setup . 3. Press 5 , and then press 1 . This selects A dvanced Fax Setup and then selects Answer Ring Pattern . 4. Press to select an option, and then press OK . When the phone rings with the ring pattern assigned to your fax phone line, the HP All-in-One answers the call and receives the fax. Redial a busy or unan swe red number automatic[...]

  • Page 124

    Note If Backup Fax Reception is On and there is an error condition, the HP All-in-One stores the faxes it receives in memory as "unprinted." All unprinted faxes remain in memory until they are printed or deleted. When the memory becomes full of unprinted faxes, the HP All-in-One will not receive any more fax calls until the unprinted faxe[...]

  • Page 125

    ● Fax over Internet Protocol (FoIP) ● An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow . The following table provides the available fax speed settings. Fax speed setting Fax speed Fast v.34 (33600 baud) Medium v.17 [...]

  • Page 126

    To delete all the faxes in memory from the control panel ➔ To delete all the faxes from memory, turn off the HP All-in-One by pressing the On button. All faxes stored in memory will be deleted from memory after you turn off the power to your HP All-in-One. Fax over the Internet You might subscribe to a low-cost phone service that allows you to se[...]

  • Page 127

    12 Use HP Instant Share HP Instant Share makes it easy to share photos with family and friends. Just scan a photo or insert a memory card into the appropriate card slot on your HP All-in-One, select one or more photos to share, select a destination for your photos, and then send the photos on their way. You can even upload your photos to an online [...]

  • Page 128

    recipient assigned to the receiving device. Further instructions are provided in step 7 in Send images using your HP All-in-One . Get started You must have the following to use HP Instant Share with your HP All-in-One: ● An HP All-in-One connected to a computer (either with a USB cable or through a LAN) ● Broadband Internet access ● Based on [...]

  • Page 129

    5. Perform one of the following: – For Windows users, the HP photo transfer software dialog box displays on your computer screen. Click the option to save the photos to your computer. – For Macintosh OS X users, the Image Capture dialog displays on your computer screen. Note Image Capture opens automatically only if you have configured it as de[...]

  • Page 130

    e. From the HP Instant Share services list, select the service you want to use to send your photos. f. Follow the onscreen instructions. 7. If you select the HP Instant Share E-mail service, you can: – Send an e-mail message with thumbnail images of your photos which can be viewed, printed, and saved. – Open and maintain an e-mail address book.[...]

  • Page 131

    If you are using a Windows-based computer: a. From either the Control or Work areas of the HP Instant Share tab, click the link or icon of the service you want to use to send your scanned image. Note If you click See All Services , you can choose from among all of the services available in your country/region, for example: HP Instant Share E-mail a[...]

  • Page 132

    Send images using the HP Image Zone software (Windows) You can use the HP Image Zone software to share images with friends and relatives. Simply open the HP Image Zone , select the images you want to share, and forward the images using the HP Instant Share E-mail service. To use the HP Image Zone software 1. Double-click the HP Image Zone icon on y[...]

  • Page 133

    Send images using the HP Instant Share client application softw are (Macintosh OS X v10.2 and later) Note Macintosh OS X v10.2.1 and v10.2.2 are not supported. You can use the HP Instant Share client application to share images with friends and relatives. Simply open the HP Instant Share wi ndow, select the images you want to share, and forward the[...]

  • Page 134

    Share images using the HP Image Zone (Macintosh OS X earlier than v10.2) Note Macintosh OS X v10.0 and v10.0.4 are not supported. You can share images with anyone who has an e-mail account. Simply start the HP Image Zone and open the HP Gallery . Then create a new e-mail message using an e-mail application installed on your computer. Note For more [...]

  • Page 135

    13 Set up your network This chapter describes how to connect your HP All-in-One to an Ethernet network so that you can share your HP All-in-One with other computers. Also included are examples of recommended networks and network management information. If you are connecting your HP All-in-One to a network for the first time or you want a direct USB[...]

  • Page 136

    Note For definitions of terms not defined here, see the Network glossary . We recommend the wired LAN (local area network) configurations below to support your HP All-in-One. Ethernet connection to a wired network with DSL or cable Internet access If your network has DSL or cable Internet access, you can use either a router or a computer as the Int[...]

  • Page 137

    Note If the computer acting as a gateway is turned off, the other computers on the network will lose their Internet connection. The HP All-in-One will not support Internet-related functions. If you use this configuration, connect your HP All-in-One to the switch or router with an Ethernet cable. For connection instructions, see Connect to an Ethern[...]

  • Page 138

    Ethernet connection to a wireless network Your access point connects a wired device to a wireless network. In this model, your computer is configured for wireless networking using a wireless network adapter, and transfers and receives data through the access point. Your HP All-in-One is configured for wired networking and is connected with an Ether[...]

  • Page 139

    What you need ● A functional Ethernet network that includes an Ethernet router, switch, or a wireless access point with Ethernet ports. ● CAT-5 Ethernet cable. If the Ethernet cable provided is not long enough for your network configuration, you might need to purchase a longer cable. Although standard Ethernet cables look similar to standard te[...]

  • Page 140

    3. Connect the other end of the Ethernet cable to an available port on your Ethernet router, switch, or wireless access point. 4. Once you have connected the HP All-in-One to the network, go to your computer to install the software. See Install the software for a network connection . Install the software for a network connection Use this section to[...]

  • Page 141

    2. Insert the Windows CD that came with your HP All-in-One into the CD-ROM drive on your computer. The Welcome screen appears. Note Windows XP only : If the startup screen does not appear, double- click My Computer , double-click the CD-ROM icon, and then double-click setup.exe . 3. Click Next on the installation screens for checking and preparing [...]

  • Page 142

    6. Follow the onscreen instructions to complete all the installation steps, including the Setup Assistant . When you have finished installing the software, your HP All-in-One is ready for service. 7. To test your network connection, go to your computer and print a test page to your HP All-in-One. For more information, see Print from your computer .[...]

  • Page 143

    A dvanced network settings The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. The advanced settings include Set Link Speed and IP Settings This section contains the following topics: ● Set link speed ● Change IP settings Set link speed You can c[...]

  • Page 144

    you to monitor status, configure HP All-in-One networking parameters, or access HP All-in-One features. For more information about features available in the EWS, see the onscreen help within the Embedded Web Server. To access Embedded Web Server Help, open the Embedded Web Server as described below, then click the Help link under Other Links on the[...]

  • Page 145

    General network settings The following table describes the general network settings shown on the network configuration page. Parameter Description Network Status Status of the HP All-in-One: ● Ready : the HP All-in-One is ready to receive or transmit data. ● Offline : the HP All-in-One is not currently connected to the network. Active Connectio[...]

  • Page 146

    Parameter Description which of the HP All-in-One IP address bits identify the network and subnet, and which bits identify the device itself. Note It is recommended that the HP All-in-One and the computers that use it all reside on the same subnet. Default Gateway A node on a network that serves as an entrance to another network. A node in this inst[...]

  • Page 147

    Parameter Description Admin Password Status of the administrator's password for the Embedded Web Server: ● Set : password is specified. You must enter the password to make changes to the Embedded Web Server parameters. ● Not Set : no password is set. A password is not required for making changes to the Embedded Web Server parameters. Link [...]

  • Page 148

    Parameter Description another. The SSID is also referred to as the network name. This is the name of the network to which the HP All-in-One is connected. Signal Strength (1-5) The transmitting or return signal graded on a scale of 1 to 5: ● 5 : Excellent ● 4 : Good ● 3 : Fair ● 2 : Poor ● 1 : Marginal ● No signal : no signal detected on[...]

  • Page 149

    Parameter Description static key (a hexadecimal or alphanumeric string). Every user or device on the network shares the same key. WEP encryption is used along with shared key authentication, using the same key for both authentication and encryption. A network using server-based (WPA-PSK) authentication provides significantly stronger security, and [...]

  • Page 150

    Parameter Description packet-switching network, it is broken up into packets. Each packet contains the destination address as well as the data. Total Packets received The number of packets received by the HP All-in-One without error since it has been turned on. The counter clears after the HP All-in- One is turned off. Network glossary ASCII Americ[...]

  • Page 151

    HEX Hexadecimal. The base 16 numbering system, which uses the digits 0-9 plus the letters A-F. hub No longer used much in modern home networks, a hub takes its signal from each computer and sends it to all of the other computers connected to the hub. Hubs, are passive; other devices on the network plug into the hub in order to communicate with one [...]

  • Page 152

    14 Order supplies You can order recommended types of HP paper, print cartridges, and HP All-in-One accessories online from the HP website. Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, HP Premium Inkjet Transparency Film, or HP Iron-On Transfers , go to www. h p. c o m . If prom[...]

  • Page 153

    Order accessories To order accessories for your HP All-in-One, such as an additional paper tray or a duplexer for automatic two-sided printing, go to www.h p . co m . If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Depending on your country/region, your HP All[...]

  • Page 154

    Country/region Number for ordering U.S. and Canada 1-800-HP-INVENT (1-800-474-6836) (continued) User Guide 151 Order supplies[...]

  • Page 155

    15 Maintain your HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally. This chapter provides instructions for keeping your HP[...]

  • Page 156

    Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. Caution When you unplug the power cord for more than 72 hours, the date and time are erased. You will need to reset the date and time later, when yo[...]

  • Page 157

    Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more infor[...]

  • Page 158

    To check the ink levels from the HP Image Zone software (Macintosh) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings , and then choose Maintain Printer . 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities . 3. From the pop-up menu, choose Ink Level . The estimated ink levels for the[...]

  • Page 159

    You should see cyan, magenta, yellow, violet, green, and red color blocks. If color blocks are missing, or if a block of color is muddy or does not match the label indicated below the block, this might indicate that the tri-color print cartridge is out of ink. You might need to replace the print cartridge. For more information on replacing print ca[...]

  • Page 160

    Replace the print cartridges When the ink level for the print cartridge is low, a message appears on the control panel display. Note You can also check the estimated amount of ink remaining in your cartridges by using the HP Image Zone software that came with your HP All-in- One. For information, see Check the estimated ink levels . When you receiv[...]

  • Page 161

    3. When the print carriage is idle and silent, press down and then lift a latch inside the HP All-in-One. If you are replacing the tri-color print cartridge, lift the green latch on the left. If you are replacing the black, photo, or gray photo print cartridge, lift the black latch on the right. 1 Print cartridge latch for the tri-color print cartr[...]

  • Page 162

    1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 7. Slide the new print cartridge down the ramp and into the empty slot. Push [...]

  • Page 163

    9. Close the print-carriage access door. Use a photo print cartridge You can optimize the quality of the color photos you print and copy with your HP All-in- One by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge inst[...]

  • Page 164

    cartridge and gray photo print cartridge installed, you can print a full range of gray tones, which provides enhanced quality black-and-white photos. When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. ● For more infor[...]

  • Page 165

    Align the print cartridges The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer. Aligning the print cartridges ensures high-quality output. Note If you remove and reinst[...]

  • Page 166

    This selects the Tools menu and then selects Align Print Cartridge . The HP All-in-One prints a print cartridge alignment sheet and aligns the print cartridges. Recycle or discard the page. For information on aligning the print cartridges by using the HP Image Zone software that came with your HP All-in-One, see the onscreen HP Image Zone Help that[...]

  • Page 167

    To clean the print cartridge contacts 1. Turn on the HP All-in-One and open the print-carriage access door. The print carriage is on the far right side of the HP All-in-One. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP All-in-One. Caution When you unplug the power cord for more than 72 [...]

  • Page 168

    on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here. Note Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the control panel or the HP Image Zone . For more information, see Clean [...]

  • Page 169

    1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzle area Caution Do not clean the nozzle plate. 7. Allow the ink nozzle area to dry for approximately ten minutes. 8. Place the print cartridge back into the print carriage slot and close the latch. 9. Repeat if necessary for the other print cartridge. 10. Gently close the print-carri[...]

  • Page 170

    2. Press 7 , and then press 4 . This selects Preferences and then selects Set Power Save Mode Time . 3. Press to select the appropriate time, then press OK . You can choose 1, 4, 8, or 12 hours for the power save time. Set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message prompt[...]

  • Page 171

    16 Troubleshooting information This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help . Many issues are caused when the HP All-in-One is connected to the[...]

  • Page 172

    – HP Image Zone Help : The onscreen HP Image Zone Help describes how to use the HP All-in-One with a computer and contains additional troubleshooting information not covered in the User Guide. – Readme file : The Readme file contains information on possible installation problems. For more information, see View the Readme file . 2. If you are un[...]

  • Page 173

    Solution Try the following: ● Make sure the power cord is firmly connected to both the HP All-in-One and the power adaptor, as shown below. ● Plug the power cord into a grounded power outlet, surge protector, or power strip. If you are using a power strip, make sure the power strip is on. ● Test the power outlet to make sure it is working. Pl[...]

  • Page 174

    I received a message on the control panel display to attach the control panel overlay Solution This might mean the control panel overlay is not attached, or it is attached incorrectly. Lift the lid before you install the overlay. Make sure to align the overlay over the buttons on the top of the HP All-in-One and snap it firmly into place. The contr[...]

  • Page 175

    3. When your language is selected, press OK . 4. When prompted, press 1 for Yes or 2 for No. The countries/regions for the selected language appear. Press to scroll through the list. 5. Use the keypad to enter the two-digit number for the appropriate country/ region. 6. When prompted, press 1 for Yes or 2 for No. Print a Self-Test Report to confirm[...]

  • Page 176

    remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. I received a message on the control panel display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the input tray. Solution If you have colored paper loaded in the input tray when you align the print c[...]

  • Page 177

    Cause The contacts on the print cartridge are not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place, and then try the alignment again. For more information, see Align the print cartridges . Cause You are not using HP print cartridges or you ar[...]

  • Page 178

    ● If you are using a Macintosh: Check the Apple System Profiler (OS 9) or the System Profiler (OS X) to verify your USB connection. If the HP All-in-One shows up in the USB window, then the USB connection between your computer and HP All-in-One is working. If it is working, there might be a problem with the software. Try to run the HP All-in-One [...]

  • Page 179

    Software installation troubleshooting If you encounter a problem during software installation, see the topics below for a possible solution. If you encounter a hardware problem during setup, see Hardware setup troubleshooting . During a normal installation of the HP All-in-One software, the following events occur: 1. The HP All-in-One software CD-R[...]

  • Page 180

    Do the following: 1. Verify that the control panel overlay is firmly attached, unplug the HP All-in- One power cord, and then plug it in again. 2. Verify that the USB and power cords are plugged in. 3. Click Retry to retry the plug and play setup. If this does not work, continue to the next step. 4. Verify that the USB cable is set up properly as f[...]

  • Page 181

    If the essential icons ( Scan Picture , Scan Document , and Send Fax ) do not appear, your installation might not be complete. Solution If your installation is incomplete, you might need to uninstall and then reinstall the software. For more information, see Uninstall and reinstall the software . Caution Do not simply delete the HP All-in-One progr[...]

  • Page 182

    A reinstall can take from 20 to 40 minutes for both Windows and Macintosh computers. There are three methods to uninstall the software on a Windows computer. To uninstall from a Windows computer, method 1 1. Disconnect your HP All-in-One from your computer. Do not connect the HP All-in- One to your computer until after you have reinstalled the soft[...]

  • Page 183

    To uninstall from a Windows computer, method 3 Note This is an alternate method if Uninstall Software is not available in the Windows Start menu. 1. Run the HP Officejet 7200 All-in-One series software Setup program. 2. Select Uninstall and follow the onscreen directions. 3. Disconnect your HP All-in-One from your computer. 4. Restart your computer[...]

  • Page 184

    To test your fax setup 1. Make sure you have inserted the print cartridges and loaded paper before starting the test. For more information, see Replace the print cartridges and Load full-size paper . 2. Press Setup . 3. Press 6 , then press 5 . This displays the Tools menu and then selects Run Fax Test . The HP All-in-One displays the status of the[...]

  • Page 185

    www.h p . co m /support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The fax connected to active telephone wall jack test failed Solution ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. ● Make sure you us[...]

  • Page 186

    The fax line condition test failed Solution ● Make sure you connect your HP All-in-One to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set[...]

  • Page 187

    not hear a dial tone, contact your telephone company and have them check the line. ● Make sure you have correctly connected the HP All-in-One to the telephone wall jack. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" o[...]

  • Page 188

    ● Make sure you used the phone cord supplied in the box with your HP All-in- One to connect to the telephone wall jack. One end of this special 2-wire cord should be connected to the port labeled "1-LINE" on the back of your HP All-in-One and the other end to your telephone wall jack, as shown below. 1 Telephone wall jack 2 Phone cord s[...]

  • Page 189

    ● The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information, see Us[...]

  • Page 190

    Solution ● Check with the recipient to see if their fax machine can receive faxes manually. ● Make sure the telephone you use to initiate the fax call is connected directly to the HP All-in-One. To send a fax manually, the telephone must be connected directly to the port labeled "2-EXT" on the HP All-in-One, as shown below. For inform[...]

  • Page 191

    receive faxes automatically. Modems with the auto fax receive feature turned on will receive all incoming faxes, which prevents the HP All-in-One from receiving fax calls. ● If you have an answering machine on the same phone line with your HP All- in-One, you might have one of the following problems: – Your answering machine might not be set up[...]

  • Page 192

    at a time and receiving a fax each time, until you identify which equipment is causing the problem. ● If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Answer Ring Pattern feature on your HP All-in-One is set to match. For example, if the telephone co[...]

  • Page 193

    as described in Fax setup . If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine. ● Make sure your HP All-in-One is set to receive faxes automatically. If your HP All-in-One is set up to receive faxes manually, the HP All-in-One will not answer incoming calls. You must be available to r[...]

  • Page 194

    Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it. To extend your phone cord 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to the coupler,[...]

  • Page 195

    Operational troubleshooting The HP Officejet 7200 All-in-One series troubleshooting section in the HP Image Zone Help contains troubleshooting tips for some of the most common issues associated with your HP All-in-One. To access the troubleshooting information from a Windows computer, go to the HP Director , click Help , and then choose Troubleshoo[...]

  • Page 196

    Caution Trying to clear a paper jam from the front of the HP All-in- One can damage the print mechanism. Always access and clear paper jams through the rear clean-out door. 2. Gently pull the paper out of the rollers. Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that mig[...]

  • Page 197

    In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder. For more information, see The automatic document feeder picks up too many pages or none at all . 4. Close the [...]

  • Page 198

    Tip You might find it easier to work with the automatic document feeder if you first remove the document feeder tray. 2. Lift the cover of the automatic document feeder, as shown in Figure 1. Figure 1 3. Lift the lid on the HP All-in-One, as if you were loading an original on the glass. Figure 2 shows the lid open and the location of a notch (1) ne[...]

  • Page 199

    Figure 3 5. Keep your fingers in the notch as you lower the lid back down until the lid is almost closed. 6. Push against the top of the face plate (1) with your thumb as you pull the bottom away from the right side of the HP All-in-One with your fingers, as shown in Figure 4. Use a slight twisting motion to help release the face plate on the right[...]

  • Page 200

    Figure 5 To clean the rollers or separator pad 1. Use the blue-green handle (1) shown in Figure 6 to lift the pick assembly (2). Figure 6 1 Handle 2 Pick assembly This provides easy access to the rollers (3) and separator pad (4), as shown in Figure 7. User Guide 197 Troubleshooting information[...]

  • Page 201

    Figure 7 3 Rollers 4 Separator pad 2. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth. 3. Use the damp cloth to wipe any residue off the rollers or separator pad. 4. If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol. 5. Use the blue-green handle t[...]

  • Page 202

    Figure 8 1 Notch 2 Plastic catch 2. Line up the right edge of the face plate with the right side of the HP All-in- One, and then press the right side of the face plate until it snaps securely into place, as shown in Figure 9. Figure 9 3. Place your hands towards the center of the face plate, as shown in Figure 10, then press until the center of the[...]

  • Page 203

    Figure 10 4. Close the cover of the automatic document feeder. 5. If you removed the document feeder tray, reattach it. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. Try the following: 1. Remove the print cartridge on the right side to make sure the plastic[...]

  • Page 204

    3. Repeat steps 1 and 2 for the print cartridge on the left side. 4. If the problem persists, print a self-test report to determine if there is a problem with the print cartridges. This report provides useful information about your print cartridges, including status information. For more information, see Print a self-test report . 5. If the self-te[...]

  • Page 205

    You insert a memory card into a networked HP All-in-One, but iPhoto does not see it Solution A memory card must appear on the desktop for iPhoto to find it, but a memory card inserted in a networked HP All-in-One does not automatically mount on the desktop. If you simply launch iPhoto from its folder or by double-clicking an alias, the application [...]

  • Page 206

    3. Select your HP All-in-One from the list, and then click Next . The Important Information screen appears. 4. Make sure your computer and device meet the requirements listed. 5. If you meet the requirements, click Update . A progress bar or other such designator appears on the device display. 6. Do not disconnect, shut down, or otherwise disturb y[...]

  • Page 207

    17 Get HP support Hewlett-Packard provides Internet and phone support for your HP All-in-One. This chapter provides information on how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, call HP Japan customer support, call HP Korea customer support, call el[...]

  • Page 208

    HP customer support Software programs from other companies might be included with your HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact HP Customer Support, do the following before you call. 1. Make sure that: a. Your H[...]

  • Page 209

    without notice). This service is free during the warranty period. A fee may apply outside the warranty period. Call elsewhere in the world The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to www.hp.com/support and choose your own country/region or langu[...]

  • Page 210

    Country / Region HP technical support Country / Region HP technical support Canada during warranty (905) 206 4663 Panama 001-800-711-2884 Canada once warranty has ended (per-call charge) 1-877-621-4722 Peru 0-800-10111 Caribbean & Central America 1-800-711-2884 Philippines 632-867-3551 Chile 800-360-999 Poland +48 22 5666 000 China 021-38814518[...]

  • Page 211

    Country / Region HP technical support Country / Region HP technical support India 91-80-8526900 Tunisia 1 +216 71 89 12 22 India (toll free) 1600-4477 37 Turkey +90 216 579 71 71 Indonesia 62-21-350-3408 Ukraine, Kiev +7 (380 44) 4903520 Ireland +353 1890 923 902 United Arab Emirates +971 4 366 2020 Israel +972 (0) 9 830 4848 United Kingdom +44 (0)[...]

  • Page 212

    Call HP Japan customer support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 1/1 3 FAX HP Quick Exchange Service (Japan) HP Quick Exchange Service 0570-000511 :03-3335 -9800 : 9:00 5:00 10:00 5:00 1 1 3 : Prepare your HP All-in-One for shipment If after contacting HP Customer Support or returning to the point of purchase[...]

  • Page 213

    Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan) . Remove print cartridges from a functional HP All-in-One 1. Turn on the HP All-in-One. See Remove print cartridges from a nonfunctional HP All-in-One if your device will not turn on. 2. Open the print-carri[...]

  • Page 214

    3. Locate the cover on the bottom, and then follow the steps below to unlock the print cartridge cradle. a. Use the tab to rotate the cover 1/4 turn in either direction. b. Remove the cover. This exposes a gear that controls the height of the print cartridge cradle. c. Rotate the gear toward the back of the device until it stops. Note You will rota[...]

  • Page 215

    Remove the control panel overlay and pack your HP All-in-One Complete the following steps once you have removed the print cartridges and unplugged the HP All-in-One. Warning The HP All-in-One must be unplugged before following these steps. 1. Remove the control panel overlay as follows: a. Place your hands on each side of the control panel overlay.[...]

  • Page 216

    If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 5. Place the return shipping label on the outside of the box. 6. Include the following items in the box: – A complete description of symp[...]

  • Page 217

    18 Hewlett-Packard LIMITED WARRANTY STATEMENT Duration of limited warranty HP product Duration of limited warranty Software 90 Days Printer 1 Year Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have b[...]

  • Page 218

    Limitation of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitation of liability To the extent allowed by local law, the rem[...]

  • Page 219

    Nederland Hewlett-Packard Nederland BV Startbaan 16 1187 XR Amstelveen NL France Hewlett-Packard France 1 Avenue du Canada Zone d'Activite de Courtaboeuf F-91947 Les Ulis Cedex Portugal Hewlett-Packard Portugal - Sistemas de Informática e de Medida S.A. Edificio D. Sancho I Quinta da Fonte Porto Salvo 2780-730 Paco de Arcos P-Oeiras Deutschla[...]

  • Page 220

    Slovenia Hewlett-Packard d.o.o. Tivolska cesta 48 1000 Ljubliana Cyprus/Kibris Hewlett-Packard Hellas E. Π .E. Voriou Epirou 76 151 25 Maroussi Athens, Greece Malta Hewlett-Packard Europe B.V. Amsterdam, Meyrin Branch 150, Route de Nant d'Avril 1217 Meyrin, Geneva Switzerland (continued) User Guide 217 Warranty information[...]

  • Page 221

    19 Technical information This chapter contains the following information: ● Windows and Macintosh system requirements ● Paper, print, copy, fax, memory card, and scan specifications ● Physical, power, and environmental specifications ● Regulatory notices ● Declaration of Conformity System requirements Software system requirements are loca[...]

  • Page 222

    Paper sizes Type Size Paper Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 297 mm A5: 148 x 210 mm Executive: 184 x 267 mm (7.25 x 10.5 inches) Legal: 216 x 356 mm (8.5 x 14 inches) B5: 176 x 250 mm Banner HP Banner Paper, A4 Z-fold Computer Paper: (Tractor Perforations Removed) Envelopes U.S. #10: 105 x 241 mm (4.125 x 9.5 inches) U.S. #9: 99 x [...]

  • Page 223

    Top (leading edge) Bottom (trailing edge)* ISO (A4, A5) and JIS (B5) 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) Envelopes 3.2 mm (0.13 inches) 6.7 mm (0.3 inches) Cards 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) * This margin is not compatible with the HP All-in-One; however, the total writing area is compatible. The writing area is offset from center [...]

  • Page 224

    Mode Speed (ppm) Print resolution (dpi) Scan resolution (dpi)* Color up to 5 600 x 600 600 x 1200 Fast Black up to 30 300 x 1200 600 x 1200 Color up to 20 600 x 300 600 x 1200 * Maximum at 400% scaling. ** On photo paper or premium paper. Fax specifications ● Up to 75 speed dials (varies by model) ● Up to 90-page memory (varies by model, based [...]

  • Page 225

    Scan specifications ● Image editor included ● Integrated OCR software automatically converts scanned text to editable text ● Scan speeds vary according to the complexity of the document ● Twain-compliant interface ● Resolution: 2400 x 4800 dpi optical, up to 19,200 dpi enhanced ● Color: 48-bit color, 8-bit grayscale (256 levels of gray)[...]

  • Page 226

    qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR gu[...]

  • Page 227

    not be confused with the marketing name (HP Officejet 7200 All-in-One series) or product number (Q3460A, Q3463A). Notice to users of the U.S. telephone network: FCC requirements This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Numb[...]

  • Page 228

    must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instr[...]

  • Page 229

    Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This preca[...]

  • Page 230

    in-One into the wall socket (TAE 6) code N. This HP fax product can be used as a single device and/or in combination (in serial connection) with other approved terminal equipment. Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Notice to users in Japan (VCCI-2) Notice to users in Korea User Guide 227 Technical[...]

  • Page 231

    Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community. HP Officejet 7200 All-in-One series declaration of conformity DECLARATION OF [...]

  • Page 232

    Index Symbols/Numerics 10 x 15 cm photo paper load 37 2-wire phone cord 184, 190 4 x 6 inch photo paper, l o ad 37 4-wire phone cord 184, 190 A A4 paper, load 36 access point HW address (wireless network s e tt in gs ) 146 accessories, order 150 admin password (general network settings) 144 ADSL line. See DSL line advanced network setup 140 align p[...]

  • Page 233

    Japan 209 Korea 208 North America 205 outside U.S. 206 serial number 205 service ID 205 website 204 D darken faxes 117 darken, copies 62 date, set 111 declaration of conformity European Economic Area 228 HP Officejet 7200 All-in- One series 228 default gateway (general network settings) 143 default settings copy 65 fax 117 restore 167 defaults, res[...]

  • Page 234

    H Hagaki cards, load 38 hardware address (general network settings) 142 hardware setup, troubleshooting 169 hardware test, fax 181 header, fax 112 hostname (general network settings) 142 HP All-in-One overview 8 HP Director HP Instant Share 131 missing icons 177 start 14 HP email portal HP Image Zone (OS X) 18 HP Gallery HP Director (OS 9) 20 HP Im[...]

  • Page 235

    Media Access Control (MAC) address 142 memory delete faxes 122 reprint faxes 122 save faxes 120 memory cards insert a card 43 overview 42 print DPOF file 52 print photos 50 proof sheet 45 save files to computer 43 send photos 125 specifications 221 supported 221 Memory Stick memory ca rd 42 monitor dialing 108 more applications HP Director (OS 9) 2[...]

  • Page 236

    fax 116 quality button 11 Quick Print 52 R Readme file 169 rear input tray 56 receive faxes forwarding 119 manually 110 polling 111 troubleshooting 184, 187 recycling device 223 supplies 223 redial fax 106, 120 redial/pause button 9 reduce faxes to fit 120 reduce/enlarge button 11 custom size 61 fit several on one page 60 menu 12 poster 64 resize t[...]

  • Page 237

    software application, print from 72 software installation Macintosh 138 Windows 137 software update. See device update sounds, adjust fax 118 specifications 10 x 15 cm photo paper 218 banner paper 218 copy 220 envelopes 218 environmental 222 fax 221 labels 218 legal paper 218 letter paper 218 memory card 221 photo paper 218 power 222 print 220 scan[...]

  • Page 238

    Webscan 25 Windows software installation 137 wireless status (wireless network settings) 144 X xD memory card 42 Index User Guide 235[...]

  • Page 239

    236 HP Officejet 7200 A ll-in-One series[...]

  • Page 240

    © 2004 He wlett-P ackar d Developmen t Compan y , L.P . www .hp.com *Q5560-90103* *Q5560-90103* Q5 5 60-90103 Electr onic E dition[...]