HP (Hewlett-Packard) 950C manual

HP DeskJet 950C Series Printer User’s Guide for Macintosh English[...]

HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-fr ee experience, we back your purchase with HP Customer Care —award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is a great place to start for answers [...]

Acknowledgments Apple, the Apple logo, AppleT alk, ColorSync, the ColorSync logo, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw ar e tr ademarks of Apple Computer, Inc., register ed in the U.S. and other countries. Notice The information contained in this document is subject to change without notice. Hewlett-Packar d Company mak [...]

i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1 Printing Basics Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Paper Trays . . . . . . . . . . . . . . . . . . . . . . . [...]

ii Appendix A Setup Instructions Using a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Appendix C Legal Information Regulatory Notices . . . . . . . . . . . . . . . . . [...]

iii Introduction Thank Y ou F or Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See page 47 for phone numbers.) Quick Start Poster Printer software and electronic User’s Guide Color print cartridge Power cord Black print cartridge Printer[...]

iv Special F eatur es of Y our HP DeskJet Printer Y our new HP DeskJet printer is equipped with these special features: • Stunning photo quality through HP’s Color Layering T echnology • Laser-quality black text • Excellent print quality on plain paper • Uncompromising performance with print speeds of up to 11 pages per minute for black t[...]

1 1 Printing Basics Buttons and Lights The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right ar e: Cancel Button – Press this button to cancel the current print job. Print C[...]

2 Printing Basics 1 Paper T rays IN T ray T o print, place paper or other media types in the IN tray. Pull out this tr ay for easy loading. Load media print side down. Slide all media as far as it will go into the IN tray. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Mak e sure the IN tray[...]

Printing Basics 1 3 Photo T ray The HP DeskJet 950C uses HP’s exclusive PhotoREt technology to enhance your color photos, giving you exceptional quality pictur es when you print on HP Premium Plus Photo Paper, Glossy 4 x 6 in., 102 x 152 mm (with tear-off tab). Y ou can place up to 24 sheets of HP Photo Paper into the photo tray. The first time 4[...]

4 2 Using Your Printer Software Choosing Y our Printer If you haven’t already selected your HP DeskJet printer as the default printer in the Chooser , follow the directions below to do so now. 1 Mak e sure the computer and printer ar e turned on, and your printer is connected to your computer with a USB cable. 2 From the Apple menu, select Choose[...]

Using Your Printer Software 2 5 Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There ar e two methods to print documents from the desktop. T o perform desktop printing, either: • Drag the icons of the docu[...]

6 Using Your Printer Software 2 Page Setup - Controlling Page Layout Y ou control settings such as paper size, scaling, and page orientation from the HP DeskJet 900 Series Page Setup dialog box. T o get to this dialog box: 1 Open the software pr ogram used to cr eate your document. 2 From the File menu, select Page Setup . Paper Size, Scaling, and [...]

Using Your Printer Software 2 7 Print Dialog Box Y ou control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing fr om the HP DeskJet 900 Series Print dialog box. T o get to this dialog box, select Print from your software pr ogram’s File menu. Buttons There ar[...]

8 Using Your Printer Software 2 General General is the default panel selected in the Print dialog box. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the fr ont of your document or begin printing from the end forwar d. Y ou may also[...]

Using Your Printer Software 2 9 Paper T ype/Quality Layout This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down. Choose from a wide range of paper types. Print Quality Draft : Quick printing Normal : Everyday printing Best : Highest q[...]

10 Using Your Printer Software 2 Color Y our HP DeskJet 900 Series printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photogr aphs— and provide the best color output. HP Color Matching is the def ault Image setting on the Color panel. While you can adjust saturation, brightness, and[...]

Using Your Printer Software 2 11 Background Printing Choose Backgr ound if you want to continue working while printing tak es place. If you choose F oreground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete. Choose: • Background to continue working while printing • For eground for[...]

12 Using Your Printer Software 2 The following table describes additional features available when using background printing. T o access these features from the desktop, double-click the DeskJet 950C printer icon. Background Printing Options Instructions Delete a print job • Select the job title or icon, then click the T rash icon. or • Drag the[...]

Using Your Printer Software 2 13 Printing on Different T ypes of Paper and Media The HP DeskJet 950C Series printer is designed to encompass so many different types of print media that you’re pr actically set up as a small print shop. This chapter explains how to use the different printing materials. Printing Photogr aphs I want to print… I sho[...]

14 Using Your Printer Software 2 I want to print… I should… 8.5 x 11 in. or A4 Photo Paper 1 Remove all paper from the IN tr ay. 2 Insert up to 30 sheets of the photo paper (printable side down) into the IN tray. 3 Slide the paper guides snugly against the edges of the paper. Make sur e the IN tray is pushed in. 4 Choose the print settings that[...]

Using Your Printer Software 2 15 Printing Greeting Car ds and Hagaki I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Insert up to 5 cards into the IN tr ay as far as they will go. 3 Slide the paper guides snugly against the edges of the cards. 4 Make sur e the IN tray is pushed in. 5 Ch[...]

16 Using Your Printer Software 2 Printing Envelopes I want to print… I should… Single envelope 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tr ay’s single envelope slot. Push the envelope in until it stops. 2 Choose the print settings that match the type and size of the envelope. 3 Print the envelope. [...]

Using Your Printer Software 2 17 I want to print… I should… Stack envelopes 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tr ay as far as they will go. 3 Slide the paper guides snugly against the edges of the envelopes. 4[...]

18 Using Your Printer Software 2 Printing Cards I want to print… I should… Cards (index, business, and other small media) 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tr ay. 3 Insert up to 30 cards into the IN tr ay as far as they will go. 4 Push the paper length guide in as far as it will go. P[...]

Using Your Printer Software 2 19 Printing Labels I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the label sheets to separ ate them, then align the label edges. Insert up to 20 label sheets (label side down). 3 Slide the paper guides snugly against the sheets. 4 Make su[...]

20 Using Your Printer Software 2 Printing T ranspar encies I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the tr ansparency sheets to separate them, then align the edges. 3 Insert a stack of up to 25 transpar ency sheets, rough side down and the adhesive strip towards [...]

Using Your Printer Software 2 21 Printing Iron-on T r ansfers I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Load the transfer paper tr ansparent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Make sur e the IN tray is pushed in. 5 Choose the print setting[...]

22 Using Your Printer Software 2 Printing Banners I want to print… I should… 1 T ear off the number of sheets you need (up to 20). 2 T ear off and discard the perfor ated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tr ay. 4 Raise the OUT tr ay and leave it in the up position to print your banners. 5 Put the ba[...]

Using Your Printer Software 2 23 Printing Posters I want to print… I should… 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Make sur e the IN tray is pushed in. 4 Choose the print settings that match the type and size of your poster. 5 Print your poster. HP print settings to choose Guidelines to remember Page[...]

24 Using Your Printer Software 2 T wo-Sided Printing I want to print… I should… Manual T wo-Sided Printing Book Binding T ablet Binding 1 Remove all paper from the OUT tr ay. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets. 4 Make sur e the IN tray is pushed in. 5 In the Layout dialog box, click Print Both Side[...]

Using Your Printer Software 2 25 HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet Utility window has seven panels, as shown below: • Select allows you to select the DeskJet 950C from the list of printers connected to your computer (see “Select Panel” on p[...]

26 Using Your Printer Software 2 Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For ex ample, if you want to calibrate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already selected. T o select your printer from the HP DeskJet[...]

27 3 Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wr ong print cartridge type. If the problem is low ink, the light will stop flashing when y[...]

28 Using and Caring for Your Print Cartridges 3 When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. For mor e information on replacing print cartridges see page 29. If the arrow points to... It means... T o solve the problem... Problem with color print cartridge The print cartridge is eit[...]

Using and Caring for Your Print Cartridges 3 29 Replacing Print Cartridges T o replace a print cartridge: 1 T o access the print cartridge cradle, pr ess the Power Button to turn on the printer. 2 Open the top cover. The cradle moves to an accessible position. 3 Raise the cradle latch. 4 Lift the print cartridge out and discard it. K eep print cart[...]

30 Using and Caring for Your Print Cartridges 3 5 Remove the replacement print cartridge fr om its packaging and car efully remove the pr otective vinyl tape. Do NO T touch the print cartridge ink nozzles or copper contacts. T ouching these parts will result in clogs, ink failur e, and bad electrical connections. Also, do NO T remove the copper str[...]

Using and Caring for Your Print Cartridges 3 31 Storing Print Cartridges T o maintain excellent print quality from your print cartridges: • K eep all print cartridges in their sealed packages, at r oom temperatur e (60-78˚ F or 15.6-26.6˚ C), until you are r eady to use them. • Once installed, leave the print cartridges in their cradle at all[...]

32 Using and Caring for Your Print Cartridges 3 Cleaning Print Cartridges When Do Y ou Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If Y ou See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet Utility window by doing the following: 1 Double-click the H[...]

Using and Caring for Your Print Cartridges 3 33 Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to pr operly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the cartridges. Manually Cleaning the Print Cartridg[...]

34 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, wipe the underside of each wall of the cradle. 2 Repeat until no ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer’s top cover. 4 Load paper into the IN tray. 5 Reinsert the electr[...]

Using and Caring for Your Print Cartridges 3 35 Damage Resulting from Refilling the Print Cartridges T o get the best performance from your printer, Hewlett-Pack ard r ecommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting fr om the modification or refilling of HP pri[...]

36 4 Getting Help When Things Go Wrong T roubleshooting Tips It’s frustrating when things go wr ong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections ar e secure. Mak e sure that you are using the right cable for your operating system. Check if your question is simil[...]

Getting Help When Things Go Wrong 4 37 The software did not install correctly. • There may be a conflict with your virus pr otection progr am. OR • There may be a conflict with another softwar e program. OR • Y our printer software didn’t install properly. 1 Uninstall your printer softwar e. Insert the printer softwar e CD into your compute[...]

38 Getting Help When Things Go Wrong 4 Why won’t it print? What is the problem? Possible cause T o solve the problem… No page came out of the printer. Power may be off or ther e may be a loose connection. 1 Mak e sure the power is on. 2 Mak e sure that all cable connections are secur e. Y ou may not have any paper in the IN tr ay. Double-check [...]

Getting Help When Things Go Wrong 4 39 A blank page came out of the printer. Y ou may be out of ink. 1 Lift the printer cover and check the Print Cartridge status icons to mak e sure you ar e not out of ink. See “Print Cartridge Status ” on page 27. 2 If you are out of ink, r eplace the print cartridge. See “Replacing Print Cartridges ” on [...]

40 Getting Help When Things Go Wrong 4 The printer is r eally slow. Y our computer may have less than the minimum system requir ements. 1 Check the amount of RAM and pr ocessor speed in your computer. See “System Requirements ” on page 57. 2 Free up some space on your har d drive. Having less than 100MB of fr ee space on your computer’s har d[...]

Getting Help When Things Go Wrong 4 41 What do the flashing lights mean? What is the problem? Possible cause T o solve the problem… The Power Light is flashing. Y our printer may be receiving data. Be patient. The Resume Light is flashing. Y ou may be out of paper. 1 Insert paper. 2 Press the Resume Button . Y ou may have a paper jam. 1 Pull the [...]

42 Getting Help When Things Go Wrong 4 Is there a pr oblem with your printout? What is the problem? Possible cause T o solve the problem… Parts of the document ar e missing or are in the wr ong place. Paper may not be loaded correctly. 1 Mak e sure the media is corr ectly oriented in the IN tr ay. 2 Mak e sure the paper guides fit snugly against [...]

Getting Help When Things Go Wrong 4 43 Print quality is poor. Y ou may not be using the most appropriate media for the desired output. • Mak e sure that you are using media intended for HP DeskJet printer s. • Print quality is dr amatically improved if you print on paper specifically designed for a certain output (photogr aphs, for example), ra[...]

44 Getting Help When Things Go Wrong 4 Print quality is poor. (continued) Y ou may have forgotten to remove the vinyl tape fr om the print cartridge. Mak e sure that you have r emoved the protective piece of vinyl tape on each of the print cartridges. See “Replacing Print Cartridges” on page 29. Y ou may have the incorrect “Image” setting i[...]

Getting Help When Things Go Wrong 4 45 Photos aren’t printing corr ectly when I use the Photo T r ay. Y ou may not have fully engaged the Photo T ray. 1 Push the Photo T ray Button down and slowly slide it towar d the printer. 2 Stop when you feel r esistance. Pushing too far may cr ease your photo paper. Y ou may not have inserted the photo medi[...]

46 Getting Help When Things Go Wrong 4 HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a prob[...]

47 Getting Help When Things Go Wrong 4 Printer Software Printer software (also referr ed to as a printer driver) allows your printer to talk with your computer. HP provides sever al options for getting printer software and software updates: • Download the printer software by accessing the HP Customer Care Online web site. See “HP Customer Care [...]

48 Getting Help When Things Go Wrong 4 See the list below for your country’s HP Customer Care Center phone number: Africa/Middle East 41 22/780 41 11 Argentina (541) 778-8380 Australia +61 3 8877 8000 Austria 43 (0) 660 6386 Belgium (Dutch) 32 (0)2 62688 06 Belgium (French) 32 (0)2 62688 07 Brazil 55 11 011 829-6612 Canada (905) 206-4663 Chile 80[...]

49 Getting Help When Things Go Wrong 4 Extended W arranty Options If you would like to extend your printer cover age beyond the one year factory warr anty, you have the following options: • Consult your reseller to get extended cover age. • If your reseller does not offer service contr acts, please call HP directly and ask about our HP Service [...]

50 5 Supplies and Accessories Printer Supplies For or dering information see page 52. Printer Quick Start Posters and User’s Guide for Macintosh Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products . Part Name Part Number Interface Cables HP USB-Compliant Interface Cable C6518A Print Cart[...]

Supplies and Accessories 5 51 Paper and Other Media Availability of special media varies by country. Paper T ype/Description Part Number HP Bright White InkJet Paper A4 (210 x 297 mm), 200 sheets A4 (210 x 297 mm), 500 sheets U.S. letter, 200 sheets U.S. letter, 500 sheets C5977A C1825A C5976A C1824A HP Premium InkJet Paper A4 (210 x 297 mm), 200 s[...]

52 Supplies and Accessories 5 Ordering Information T o order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly fr om HP at www.hpshopping.com , or call the HP Shopping Village at 1-888-999-4747. • Argentina: [...]

Supplies and Accessories 5 53 • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packar d Nederland B. V . Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packar d Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 12 74 Hewlett-Packar d Espanola S.A. [...]

54 A Setup Instructions Using a USB Connection Y ou can connect your HP DeskJet 900 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, mak e sure your configur ation meets these requir ements: • Y our computer must support USB • Y ou will nee[...]

A 55 3 Insert the print cartridges a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NO T touch or remove copper strip on print cartridges. c Open top cover, then insert print cartridges. d Close top cover. Printer will print a calibration page. 4 Connect the USB cable • Y ou can connect to any USB port. • A[...]

56 A 5 Install the printer software a Insert the HP Printer Software CD into your CD-ROM drive. b Double-click the HP DeskJet 900 Series Installer icon. c Follow the on-scr een instructions to complete the installation. Y our computer will restart when the installation is complete. d After your computer restarts, the HP DeskJet Utility (Select Prin[...]

57 B Specifications DeskJet 950C model no. C6428A DeskJet 952C model no. C6428B Print T echnology Drop-on-demand thermal inkjet printing Black T ext Print Speed ✽ Mixed T ext with Color Graphics Print Speed ✽ Black T rueT ype™ T ext Resolution (depends on paper type) Color Resolution (depends on paper type) Software Compatibility USB Connecti[...]

B 58 Media W eight Media Handling Alignment Media Size Paper: U.S. Letter Legal 60 to 90 g/sm 2 (16 to 24 lb) 75 to 90 g/sm 2 (20 to 24 lb) Envelopes: 75 to 90 g/sm 2 (20 to 24 lb) Cards: 110 to 200 g/sm 2 (110 lb index max.) Banner Paper: 60 to 90 g/sm 2 (16 to 24 lb) Sheets: up to 100 Banners: up to 20 sheets Envelopes: up to 15 Cards: up to 30 c[...]

59 B Minimum Printing Margins The printer cannot print outside a certain ar ea of the page, so you must make sure the contents of your document f all within the printable area. When you use nonstandard paper sizes and select the Custom Paper Size setting from the Page Setup dialog box, the paper width must be between 77 and 215 mm (3 and 8.5 inches[...]

60 C Legal Information Regulatory Notices Hewlett-Packar d Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Pursuan[...]

C 61 Limited W arr anty Statement A. Extent of Limited W arranty 1. Hewlett-Pack ard (HP) warrants to the end-user customer that the HP products specified above will be free fr om defects in materials and workmanship for the duration specified above, which duration begins on the date of pur chase by the customer. Customer is responsible for maintai[...]

62 2400 dpi 57 A accessories iii , 50 B background printing 11 , 12 banners choosing paper for 22 ordering 51 printing 2 , 22 problems 44 specifications 58 Best mode 57 black and white printing 10 book binding 24 brightness 10 buttons Cancel 1 , 7 , 57 Power 1 , 29 , 31 , 33 , 41 , 57 Print 7 Resume 1 , 20 , 38 , 41 , 57 Revert to Default 7 Save Se[...]

63 L labels paper jams with 38 printing 19 specifications 58 tray capacity 58 Layout panel 9 lights Online 1 Power 1 , 57 Print Cartridge Status 1 , 27 , 30 Resume 1 , 57 Low on Ink checking ink level 27 print cartridge status light 27 , 28 M maintenance print cartridges 27 printer 3 manual two-sided printing 24 margins, minimum printing 59 media, [...]

64 setting up iii smudges on 3 software 47 software updates 47 specifications 57 status 5 trays 2 printer software downloading 47 problems installing 36 updates iv printing 2400 dpi 57 banners 22 book 24 business cards 18 cards 15 – 18 envelopes, single 16 envelopes, stack 17 faxes 39 from the desktop 5 greeting cards 15 – 18 index cards 18 iro[...]

65 U updates for software 47 urgent print requests 12 USB connection 4 User’s Guide, ordering 50 Utility window 25 , 26 W warranty extensions 49 statement 61 web sites iv , 34 , 36 , 40 , 50 , 52 weight paper 58 printer 57 recommended media 58[...]

Environmental Statement Hewlett-Packar d continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manuf actured, shipped, and used. Hewlett-Packar d has also developed processes to minimize the negative impact of the disposal of the printer [...]