HP (Hewlett-Packard) B4L03AB1H manual

HP Officejet 4630 e-All-in-One series[...]

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Table of contents 1 HP Officejet 4630 e-All-in- One series H elp ....... .......... .......... ................. ............ ................. .................... .......... 1 2 Get to know the HP Officejet 4630 series ......... .......... ... .......... ......... .......... .......... ........ .......... ............. .......... ... 3 Printer pa[...]

Set up speed-dial entries ................. ............ ........ ....... ............... ................. ........... ............. ......... ....... 47 Change fax settings ..... ............... ............. .......... ........... ............. ............... ............... ......... ......... ......... 49 Fax and digital phone services ......[...]

Append ix A Technic al informati on ............. ................ .............. ................ .............. ............. ...... ...... ............. .... 111 Hewlett -Packar d Company not ices ....... ................... ..... ........ ............. ............... .............. ............. .... 112 Anonymous usage information storage ...[...]

vi ENWW[...]

1 HP Officejet 4630 e-All-in-One series Help Learn how to use your HP Officejet 463 0 series ● Printer parts on page 4 ● Control panel an d status lights on page 6 ● Load media on pag e 24 ● Print on page 9 ● Copy documents on page 32 ● Scan to a computer on page 34 ● Replace the cartridges on page 69 ● Clear a paper jam on page 86 [...]

2 Chapter 1 HP Officejet 463 0 e-All-in-One series He lp ENWW[...]

2 Get to know the HP Officejet 4630 series ● Printer parts ● Control panel an d status lights ● Wireless settings ENWW 3[...]

Printer parts ● Front and top vi ew s of the HP Officejet 4630 series 1 Lid 2 Lid-backing 3 Scanner glass 4 Automatic Document Feeder (ADF) 5 Cartridge access door 6 Cleanout 7 Printe r display 8 Control panel 9 Paper tray 10 Paper tray extender (also referre d to as the tray extend er) 11 Cartridge access area 12 Paper-width guides 4 Chapter 2 G[...]

● Rear view of the HP Officejet 4630 se ries 13 Fax port (2-EXT ) 14 Fax port (1-LINE) 15 USB port 16 Power connection ENWW Printer parts 5[...]

Control panel and status lights Figure 2-1 Control panel features Feature Description 1 On button: Turns the printer on or off. 2 Home : Returns to the Home screen, the screen that is displayed when you first turn on the printer . 3 Up button: Use this button to navigate menus and select number of copies. 4 Wireless status light: Blue light indicat[...]

Light behavior Solution Dimmed Indicates the printer is in Sleep mode. The printer autom atically enters Sleep mode after 5 minutes of inactivity. Fast blinking Error has occurred. Refer to the messages on the p rinter display. Pulsing Indicates that the printe r is initializi ng or is being shut down. On The printer is printing, scann ing, copying[...]

Wireless settings Press the Wireless button to view wireless status and menu options. ● If the printer has an active conne ction to a wireless network, the wirele ss light is on solid blue and the printer display shows Connected an d the prin ter IP addr ess. ● If wireless is turned off, t he wireless light is off and the di splay s creen shows[...]

3P r i n t ● Print documents ● Print photos ● Print envelopes ● Print Quick Forms ● Print with H P wireless direct ● Print using th e maximum dpi ● Tips for prin t success ENWW 9[...]

Print documents To load paper 1. Make sure the paper tray is open. 2. Slide the paper-width guide s all the way open. 3. Place the paper in the paper tray. The sid e to be print ed on sh ould face down. 4. Push the s tack of pap er into the pr inter until it st ops. 5. Slide the paper-width guide s firm ly again st the edge of the pap er. To print [...]

3. Click the button that opens the Properties dialog box. Depending on yo ur software app lication, this button might be ca lled Properties , Opti ons , Printer Setup , Printer Properties , Printer , or Preferences . 4. Select the appropriate options. ● On the Paper/Quality t ab, selec t the appro pri ate paper ty pe from the Media drop-down l is[...]

Print photos To load photo pape r 1. Make sure the paper tray is open. 2. Slide the paper-width guide s all the way open. 3. Remove all paper from th e paper tray, and then load the photo p aper with sid e to be printed on facing down. 4. Push the s tack of pho to papers int o the printe r until it stops . 5. Slide the paper-width guide s firm ly a[...]

Print envelopes You can load one or more e nvelopes into the paper tray of the H P Officejet 4 630 series . Do not use shiny or embossed envelopes, or envelopes that have clasp s or w indows. NOTE: For details on how to for mat on e nvelopes, se e the help files i n your word a pplication. To load envelope s 1. Make sure the paper tray is open. 2. [...]

Print Quick Forms Use Quick Forms to print calendars, c heck lis ts, games, n otebook paper, graph p aper, music paper, and games. To print Quick Forms 1. From the Home screen on the pr inter displa y, press the Up and Down buttons to select Quick Forms , and then press OK . TIP: If the Quic k Forms option does not appear on the printer display, pr[...]

Print with HP wireless direct With HP wireless direct, you can print wirelessly from a comput er, smart phone, tablet, or other wireless-capable devi ce—withou t connectin g to an existing wirel ess network. When using HP wireless dir ect, note the following guidelin es: ● Make sure your computer or mobil e device has the necessary soft ware . [...]

of wireless netw orks shown such as HP-Print -**-Officejet 4630 s eries (where ** are the u nique characters to identi fy y our printe r). If HP wire less direc t is turne d on with sec urity, en ter the pas sword whe n prompted. 4. Print your document. Print from a wireless-capable computer 1. Make sure you have turned on HP w ireless dire ct on t[...]

Print using the maximum dpi Use maximum dots per inch (dpi) mode to print high-quality, sha rp images on photo pa per. Printing in maximum dpi ta kes longer th an printing w ith other s etting s and requires a large amount of memory. To print in Maxi mum dpi mode 1. On the File menu i n your software, click Print . 2. Make sure yo ur printer is sel[...]

Tips for print success To print successfully, the HP c ar tridges should be functionin g properly with suffi cient ink, the paper should be loaded cor rectly, and t he printer shoul d ha ve the app ropria te setting s. Print se ttings do n ot apply to cop ying or scanning. Ink tips ● Use Original HP ink cartri dges. ● Install b oth the b lack a[...]

◦ Print in Grayscale : Allows yo u to print a bla ck and white document using the blac k ink only. Select Black Ink Only , and then click the OK but ton. ◦ Borderless Printing : Select t his feature to print p hotos without border. Not all m edia types support this feature. You will see an alert icon beside the opt ion if the selecte d media ty[...]

Notes ● Original HP ink cartri dges are des igned a nd tested with HP prin ters and papers to help yo u easily produce great res ults, time after time. NOTE: HP cannot gua rantee the quality or re liability of n on-HP suppli es. Pro duct service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you be[...]

4 Paper basics ● Recommended papers for printing ● Load media ● Load original ● Order HP paper supplie s ENWW 21[...]

Recommended papers for printing If you want the best p ri nt quality, HP recommends using HP pap e rs that a re specifi cally design ed for the type of project you are printing . Depending on your co untry/region, some of these p apers might no t be available. ColorLok ● HP recommends plain papers with t he ColorLok logo for printing and copyin g[...]

Business documents ● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt These papers are hea vy two-sided matte pa pers perfe ct for pres e ntation, pro posals, report s, and newslet ters. They are heavy weight for an impressive look a nd feel. ● HP Brochure Paper 180g G lossy or HP Professional Paper 180 Glos sy These p[...]

Load media Select a pap er size to c ontinue. To load full-size paper 1. Lower the paper tray, and then pul l out the paper tr ay and tra y extender. 2. Slide the paper-width guide s outward. 3. Load the paper. ● Insert a stack of paper into the p aper tray with the short edge fo rward and the print si de down. ● Slide the stack of paper forwar[...]

● Adjust the paper- width guide s so they fi t against bo th sides of th e stack of p aper. ● Slide the paper tray in. To load small-s ize paper 1. Lower the paper tray, and then pul l out the paper tr ay and tra y extender. 2. Slide the paper-width guide s outward. ENWW Load media 25[...]

3. Load the photo paper. ● Insert a stack of photo paper in to the paper tr ay with the shor t edge forward and the print side down. ● Slide the stack of photo pa per forward u ntil it stops. ● Adjust the paper- width guide s so they fi t against bo th sides of th e stack of p hoto paper. ● Slide the paper tray in. To load envelope s 1. Low[...]

2. Slide the paper-width guide s outward. 3. Load the envelopes. ● Insert one or more envelopes in the center of the paper tray. T he s ide to be prin ted on should face down. The flap sho ul d be on the left sid e and facin g up. ● Slide the stack of envelop es forward un til it stops. ● Adjust the paper- width guide s so they fi t against b[...]

Load original You can load your origina l print- side up in the automatic docum ent feeder o r print-side down on the right front corner o f th e scanner glass. To load the or iginal in the auto matic document feeder 1. Slide the paper-width guide s outwards. 2. Load the origina l print-side up, head first, in the ADF. 3. Slide the paper-width guid[...]

2. Load the original p rint-side down on the right co rner of th e sc anner glass. 3. Close the scanner lid. ENWW Load original 29[...]

Order HP paper supplies The printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP recommends plain pap ers with t he ColorLo k logo for printing and copying of everyday documents. All papers with the ColorLo k logo are inde[...]

5 Copy and scan ● Copy documents ● Scan to a computer ● Tips for copy success ● Tips for scan success ENWW 31[...]

Copy documents The Copy me nu on the printer disp lay allo ws you t o easily select numbe r of copies and color or black and white for copying on plain paper. You can also easily acces s advanc ed settings, such as changing the paper ty pe and size, adjusting the dar kness of the copy, and resizin g the copy. To make 1-sided bl ack or co lor copy 1[...]

5. Select 2-Side d to enab le it, and t hen press OK to c onfirm. 6. Select Start Black Copy or Start Color Copy . ● If you load multiple of 1-sided original in the ADF, press OK to complete. ● If you load a 2-sided ori ginal in the ADF or on the scanner gla ss, press OK , and then go to step 7. 7. When the first page finishe s, load the second[...]

Scan to a computer You can scan from the control pan el of the printer or from your computer. Scan from the control panel if you want to quickly scan one page to an image file. Scan fro m your computer if you want to scan multiple pages in to one file, def ine the file format of the sca n, or make adjustmen ts to the sc anned image. To prepar e the[...]

Tips for copy success ● Clean the scanner gla ss and make sure that there are no foreign materials adheri ng to it. ● To increas e or decre ase the cont rast of your pr inted out put, se lect Copy from the printer display and then select Lig hter/Darker to adjust t he contrast . ● To select the paper size and pap er type of the printed outp u[...]

Tips for scan success ● Clean the scanner gla ss and make sure that there are no foreign materials adheri ng to it. ● After you select Scan from the printer display, choos e the comp uter t hat you want to scan to from the l ist of prin ters on the printer disp lay. ● If you have a wireless co nnection from your printer to your com puter, and[...]

6F a x You can u se the printe r to send and receive faxes, includ ing co lor faxes. You can schedule faxes to be sent at a later time an d set up speed-dial s to send faxes qu ickly an d easily to frequently used numbers. From the printe r contro l panel, you can also set a num ber of fax opti ons, such as resolution and the contrast between light[...]

Send a fax You can s end a fax in a variety of ways. Usi ng the prin ter cont rol pan el, you can send a black-and- white or color fax. You can also send a fax manua lly from an at tached phone. This allows you to speak with the recipien t before sending the fax. This section contains th e following topics: ● Send a standard fax ● Send a standa[...]

Send a standard fax from the computer You can send a document o n your c omputer as a fax, without prin ting a copy and faxing it from the printer. NOTE: Faxes sent from your computer by this metho d use the printer's fax con nection, not your Internet connection or co mputer m odem. Therefore, make sure the printer i s connecte d to a worki n[...]

3. Dial the numb er by using the ke ypad on the phone tha t is connec ted to the printe r. NOTE: Do not use the keypad on the co ntrol panel of th e printer when man ually sendin g a fax. You must use the keypad on your pho ne to dial the recipien t's n umber. 4. If the rec ipient answ ers the te l ephone, you can en gage in a con versation be[...]

Schedule a fax to send later You can schedule a blac k-and-whit e fax to be sent within the ne xt 24 hours. This enables you to send a black-and-white fax late in th e evening, when phone lin es are not as busy or phone rate s are lower, for example. The p rinter automat ically sen ds you r fax at the sp ecified time. You can only schedule o ne fax[...]

To change the ECM setti ng from the control pane l 1. From the Home screen on the pr inter displa y, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings , and then selec t Advanced Settings . 3. Select Error C orrection . 4. Select On or Off , and th en press OK . 42 Chapter 6 Fax ENWW[...]

Receive a fax You can receive faxes automatica lly or manually. If y ou turn of f the Auto Answer option, you must receive faxes manually . If you turn on the Aut o Answer option (the default s etting), the printer automatically answe rs incoming calls and receives faxes after t he number of rings t hat are specified by the Rings to Answer setting.[...]

Reprint received faxes from memory The received faxes, which are no t p rinted out, are stored in me mory. NOTE: After the memory becom es full, t he printer cannot receive the n ew fax until you print or delete the faxes from memory. You might also wa nt to dele te the faxes in memory fo r securit y or privacy purposes. Depending on the si zes of [...]

5. At the prompt, enter the number o f the fax machine intended to receive th e forwarded faxes, and then select Done . Enter the required information fo r each of the following prom pts: start date, start time, end date, a nd end time. 6. Fax forwarding is a ctivated. Select OK to confirm. If the pri nter loses power when fax forwardi ng is se t u[...]

3. A message appears stating that C aller ID is required to block j unk fa xes. Selec t OK to continue. 4. Select Add a Number . 5. To select a fax number to block fr om the caller ID list, select From Call History . - or - To manually enter a fax number to b lock, select Enter New Number . 6. After enterin g a fax number to block, select Done . NO[...]

Set up speed-dial entries You can set up frequen tly used f ax numbers as spe ed-dial entrie s. This le ts you d ial th ose numbers quickly by using the printer control panel. TIP: In addition to creating and mana ging speed-dial e ntries from th e printer's control pan el, you can als o use tools available o n your computer, such as the HP s [...]

Delete speed-dial entries To delete speed-di al entries 1. From the Home screen on the pr inter displa y, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings , and then selec t Phone Book . 3. Select the e ntry you wa nt t o delete, and then select Delete to confirm. 48 Chapter 6 Fax ENWW[...]

Change fax settings Use the fo llowing steps to change the init ial settings or to co nfigure other options for fa xing. ● Configure the fax he ader ● Set the answer mode (Auto answer) ● Set the number of rings before answering ● Change the answer rin g pattern for distinctive ring ● Set the dial type ● Set the red ial options ● Set t[...]

Set the number of rings before answering If you turn on the Auto Answer setting, you can specify how many rings occur befo re incoming calls are auto matically answered . The Rings to Answer setting is important if y ou hav e an answering mach ine on the s ame phone lin e as the printer, because you want the answering machine to answe r the phone b[...]

4. Select Ring Settings , and then select Distinctive Ring . 5. A message appears stating tha t this setting should n ot be chang ed unl ess you have multi ple numbers on the same telephone line . Select Yes to continue. 6. Do one of the following: ● Select the ring p attern assigned by you r telephone compan y to f ax calls. - Or - ● Select Au[...]

Set the fax speed You can set the fax speed used t o communicate between your p rin ter and other fax machines when sending and receiving faxes. If you use one of the follow ing, setting the fa x speed to a slo wer speed might be re quired: ● An Internet phone service ● A PBX system ● Fax over Internet Protocol (FoI P) ● An integrated servi[...]

Fax and digital phone services Many telephone comp anies provide th eir custom ers with dig ital p hone services, such as the following: ● DSL: A Digital subscriber line (D SL) service through your telep ho ne company. (DSL might be called ADSL in your cou ntry/region.) ● PBX: A private branch exch ange (PBX) phone system. ● ISDN: An integrat[...]

Fax over Internet Protocol You might b e able to s ubscribe t o a low cost phone service that allows you t o send and r eceive faxe s with you r printer by using the I nterne t. This method is called Fax over Internet Protocol (FoI P). You probab ly use a Fo IP service (provided by your telephon e com pany) when you: ● Dial a special access code [...]

Use reports You can set up the printer to pri nt error reports and confirmat io n reports automatically for each fax you send and receive. You can als o manually print system report s as required; th ese report s provide useful system information a bout the printer. By default, the printer is set t o print a report only if there is a proble m sendi[...]

On Always Prints a fax confirmation report for every fax you send and receive. Error Only Prints a fax confirmation report for every fax erro r. This is the default setting. Print and view the fax log You can print a log of faxes tha t have been rece ived and sent b y the printer. To print the fax log from the printer co ntrol panel 1. From the Hom[...]

To view the Call History 1. From the Home screen on the pr inter displa y, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings , and then selec t Junk Fax . 3. Select Add a Number , select From Call History , and then press OK . ENWW Use reports 57[...]

Tips for fax success ● Load your original prin t-side dow n on the right fron t corner of the glass or print-side up in the ADF. For more information a bout loading the origina l, see Load or iginal on page 28 . ● Clean the scanner gla ss and make sure that there are no foreign materials adheri ng to it. ● Turn on Error Correction Mode (ECM) [...]

7 Use Web Services ● HP ePrint ● Use HP Printable s ● Use the HP Connected web site ● Tips for using Web Services ENWW 59[...]

HP ePrint HP ePrin t is a free ser vice from HP tha t allows you t o print to your HP ePrint-enabl ed printer anytime, from any location. It's as simpl e as sending an email to the e m ail address assigned to yo ur printer when you enable We b Services on the pr inter. No special dr ivers or software are needed. If you can send an em ail, you [...]

To find the printer's email address 1. Press the ePrint button on the c ontrol panel. Y ou will see the Web Services Settings menu o n the printer di splay. 2. Select Display Email Address from the printer display to v iew the printer’s email add ress. TIP: To customize the email ad dress, select Print Info Page from the Web Services Setting[...]

Use HP Printables HP Printables, a free service f r om HP, delivers a wide range o f news, recipes, business ti ps, coloring pages, puzzles, personalize d cou pons, and more - di rectly to yo ur web-connecte d p rinter, on your schedule. Browse from a range o f options, incl uding top brands, to find th e content yo u want and get the prints you lo[...]

Use the HP Connected website Use HP’s free HP Connected websit e to set up inc reased security for HP ePrint, and specify the email addresses that a re allowed to send email to your printer. Yo u can also get product up dates, more HP Printables, an d other free services. Go to the HP Connected we bsite for more inf ormation a nd specifi c terms [...]

Tips for using Web Services Use the fo llowing tips to print HP Pr intables an d use HP ePr int . Tips for printing HP Prin t ables and using HP e Print ● Learn abou t HP Printa bles for pr in ting recipes, coupons, and ot her content from the web, simply and easily. Click here to go onlin e for more information . 64 Chapter 7 Use Web Services EN[...]

8 Work with cartridges ● Check the estimated ink levels ● Order ink supplies ● Choose right ink cartridges ● Replace the cartridges ● Use single-cartridge mo de ● Cartridge warranty information ● Tips for working with cartridges ENWW 65[...]

Check the estimated ink levels You can easily check the i nk supply level to determ ine how soon you might need to re place a cartridge. The ink supply le vel shows an estimate of the amount of ink remaining in the cartri dges. To check t he ink lev els from th e printer c ontrol panel ● From the Home screen on the printer display, select Ink Lev[...]

Order ink supplies Before ordering ca rtridges, lo cate the correct car tridge number . Locate the cartridge n umbe r on the printer ● The cartr idge number is located i nside the cartridge access doo r. Locate the cartridge numbe r in the printer software 1. Depending on your operating syst em , do one of the following to open the printer softwa[...]

Choose right ink cartridges HP recomm ends that you use Orig inal HP ink ca rtridges. O riginal HP ink cartridges a re designed and tested with HP printers to help you easily produce great result s, time after time. 68 Chapter 8 Work wi th cartridges ENWW[...]

Replace the cartridges To replace t he cartridges 1. Check that power i s on. 2. Remove car tridge. a. Open the cartridge access d oor. Wait for print carriage to move t o the right side of the printe r. b. Lift up the cartridge tab, and then remove it from the slot. 3. Insert n ew cartridge. a. Remove car tridge from packa ging. ENWW Replace th e [...]

b. Remove plastic tape usin g pink pull tab. c. Place new cartridge in slot at a n angle unde r the ope ned tab, a nd then squeeze the tab closed as the cartridg e slides into place. d. Close the cartridge acce ss door. 4. Load plain p aper and print out th e alignment pag e. 5. Load the alignm ent page print-sid e down on the right front corn er o[...]

Use single-cartridge mode Use the single-cartridge mode to operate the HP Officejet 4630 se ries with only one ink cartridge. The single-cartridge mode is initi ated when an ink cartridge is rem oved from the ink ca rtridge carriage. NOTE: When the HP Officejet 4630 series op erates in single-cartridge mode, a messa ge is displayed on th e printer [...]

Cartridge warranty information The HP cartridge warranty is app licable whe n the cartridge is u sed in its desig nated HP printing device. This warranty does not c ove r HP ink cartridges that hav e been refilled, remanufa ctured, refurbished, misused, or tampered with. During the warranty perio d the c artridge is cove red as long as the HP ink i[...]

Tips for working with cartridges Use the fo llowing tips to work with c artridges: ● To protect the cartr idges from drying out, a lways tur n the prin ter off using t he On button, and wait until the On button light goes out. ● Do not open o r untape cartridges until you are read y to install them. Leaving tap e on the cartridges reduces ink e[...]

74 Chapter 8 Work wi th cartridges ENWW[...]

9 Connectivity ● Wi-Fi Protected Setup (W PS – requires WPS router) ● Traditional wireless con nection (re quires router) ● USB connection (non-network co nnection) ● Change from a USB connection to a wireless netwo rk ● Connect wir elessly to the p rinter without a router ● Tips for setting u p and using a netw orked print er ● Adv[...]

Wi-Fi Protected Setup (WPS – requires WPS router) NOTE: Make sure you have installed the HP software that came with the printer and the p rinter network d rives. To connect the HP Officejet 46 30 series to a wireless network u s ing Wi-Fi Pr otected S etup (WPS ), you will need t he following: ● A wireless 802.11b/g/n network t hat inc ludes a [...]

Traditional wireless connection (requires router) To connect the HP Officejet 46 30 series to an integrated wirele ss WLAN 802.11 netw ork, you will need the follo wing: ● A wireless 802.11b/g/n network t hat inc ludes a wireless router or access point. NOTE: The HP Office jet 4630 ser ies onl y supports connections using 2. 4GHz. ● The compute[...]

NOTE: Only the person who manages you r network can change the ad vance d settings. 1. Press the Wireless button from the printer control pan el, and then select Settings . 2. Scroll to select Adva nced Se ttings . 3. Select the item to be changed from the Advanced Settings menu. 4. Follow the on-screen instructions. 78 Chapter 9 Conn ectivity ENWW[...]

USB connection (non-network connection) The HP Officejet 4 630 s eries supp orts a rea r USB 2.0 High Speed port for con nection to a computer. NOTE: Web services will not be available with a USB direct connection . To conne ct the prin ter with th e USB cable 1. Follow the on-screen instructions . When yo u are prompted , conne ct the printer to t[...]

Change from a USB connection to a wireless network If you first setup your printer a nd installed the software with a USB c able, directly co nnecting th e printer to your computer, you ca n easily ch ange to a wireless n etwork con nection. You will need a wireless 802.11b/g /n network that inclu des a wireless router or access point. NOTE: The HP[...]

Connect wirelessly to the printer without a router HP wireless direct allows your Wi -Fi devices such as computers , smart phones, and ta blets, to connec t to your pri nter dire ctly through Wi-Fi, u sing the proce ss you currently use t o connect your Wi- Fi device to new wireles s networ ks and hotspots. With wireless direct, you can print direc[...]

Tips for setting up and using a networked printer Use the following tips to set u p and use a networked printer: ● When the Wireless Setup Wizard on the printer is launched, the printer searches for wire less routers, and then li sts the dete cted network nam es on the print er display. ● If your c omputer is con nected to a Virtual Private Net[...]

Advanced printer management tools (for networked printers) When the printer is connected to a network, you can use the emb edded Web server to view status information, change setti ngs, a nd manage the printer from your computer. NOTE: To view or change some settings , you might need a p assword. You can open an d use the embedde d Web server wit h[...]

NOTE: Depending on your printer, if you disable cookies, you also dis able one or mor e of the following features: ● Starting where you left the ap p lication (especia lly useful when using setup wizards) ● Remembering the EWS browse r language setting ● Personalizing the EWS Home page For informat ion about how to chan ge you r privacy and c[...]

10 Solve a problem This section contains th e following topics: ● Clear a paper jam ● Clear the print carriag e ● Improve print quality ● Unable to print ● Resolve copy and sca n issues ● Resolve fax issues ● Resolve networking issu es ● HP support ENWW 85[...]

Clear a paper jam Clear a paper jam from the pape r path. To clear a paper j am fro m paper path 1. Open the cartridge a ccess door. 2. Remove the cleanout. 3. Remove the jammed paper from the rear roller. 4. Place the cleanout back. 86 Chapter 10 Solv e a problem ENWW[...]

5. Close th e cartridge access do or. 6. Press the OK button on the control panel to contin ue the current job. Clear a paper jam from the dup lexer. To clear a p aper jam fro m duplexer 1. Open the cartridge a ccess door. 2. Remove the cleanout. 3. Press on the hole of the duplexer pa th cover to lift it up. Rem ove the ja mmed paper. ENWW Clear a[...]

4. Place the cleanout back. 5. Close th e cartridge access do or. 6. Press the OK button on the control panel to contin ue the current job. Clear a paper jam from the print zo ne. To clear a paper jam f rom print zo ne 1. Open the cartridge a ccess door. 2. Remove the jammed pape r from inside the printer. 88 Chapter 10 Solv e a problem ENWW[...]

3. Close th e cartridge access do or. 4. Press the OK button on the control panel to contin ue the current job. Clear a jam in the automatic doc ument feeder To clear a j am in the auto matic document feeder 1. Lift the cover of t he ADF. 2. Lift the tab located on the fro nt edge of the ADF. 3. Gently pull the paper ou t of the rollers. CAUTION: I[...]

If the above solutions do no t resolve th e problem, click here for more online troubleshooting . To prevent pape r jams ● Do not overfill th e paper tray. ● Remove printed papers from the pa per tray frequently. ● Ensure t hat paper lo aded in the paper tray la ys flat and t he ed ges are not bent o r torn. ● Do not co mbine differe nt pap[...]

Clear the print carriage Remove a ny objects, such as pa per, that are b locking the print carriage. See Clear a paper jam on p age 86 for more information. NOTE: Do not use an y tools or ot her device s to remove jammed paper. A lways u se caution when removing jammed paper from i nside the printer. Click here to go online for more information . E[...]

Improve print quality NOTE: To protec t the cartr idges from drying out, always turn the prin ter off u sing the On button, and wait until the On button light goes out. 1. Make sure you are using Ori ginal HP ink cartridges and HP recom me nded papers. For more information, see Recomme nded papers for printing on page 22 . 2. Check the printer soft[...]

f. Load the cartridge alig nment shee t print side down o n the right front corn er of the scanner glass. g. Follow the instructions on the printer display to align the car tridges. Recycle or discard the cartridge alignment sheet. To align the ca rtridges from the printer disp lay a. From the Home screen o n the p rinter display, press the Up a nd[...]

d. Click Print Diagnostic Information on the De vice Reports tab to print a diagnostics page. Review the blue, magenta, yello w, a nd black boxes on the diagno stics page . If you a re seeing streaks in the colo r and black boxes, or no ink in porti ons of the boxes, then automatically clean the cartridges. To print a diagnostics page from the prin[...]

To clean the cartridges fr om the print er software a. Load letter or A4 u nused plain white p aper into the paper tra y. b. Depending on your o perating syst em, do o ne of the following to open the printer software: ● Windows 8 : On the Start screen, right- click an empt y area on the screen, clic k All Apps on the app bar, and then click the i[...]

Unable to print If you're having trouble p rinting , you can download th e HP Prin t and Scan Doctor, which can troubleshoot this iss ue for you a utomatica lly. To get the utili ty, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be availabl e in all langua ges. Take me to the HP Print a nd Scan Doctor download page. To[...]

● Windows Vista : From the Wind ows Start menu, click Control Panel , and th en click Printers . ● Windows XP : From the Windows Start menu, click Control Panel , and then click Printers and Faxes . b. Make sure the correct p rinter is set as the default printer. The defau lt printer has a check mar k in a black or green circle n ext to it. c. [...]

iv. On the General tab, next to Startup type , make sure that Automatic is selected. v. If the service is not already runn ing, under Service st atus , click Start , and then click OK . Windows XP i. From the Windows Start menu, righ t click My Computer . ii. Click Manage , and th en click Services and Applications . iii. Double-click Services , an[...]

1 Power connection to the printer 2 Connection to a power outlet 2. Look inside the pri nter and che ck for a green light indicating the printer is rec eivi ng electrical power. If it is not lit, make sur e the cord is fully plugge d into the printer, or connect to another power outlet. 3. Look at the On button located on the printer. If it is not [...]

Resolve copy and scan issues HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common “Unable to scan” issues. To get the ut ility, click the ap propriate link : NOTE: The HP Print and Scan Doctor may not be availabl e in all langua ges. Take me to the HP Print a nd Scan Doctor download page. Learn more about how t[...]

Resolve fax issues If you are having faxing proble m s, you can print a fax tes t rep ort to check the status of the printer. The test fa ils if the printe r is not set up correctly for faxin g . Perform this test af ter you ha ve complete d setting up the printer for faxing. For more in formation, s ee Test fax setup on page 158 . Learn mor e abou[...]

Resolve networking issues ● Learn how to find you r ne twork security settings. Click here to go online for more in formation. ● Learn about the HP Print an d Scan Doctor. Click here t o go online for more in formation. ● Learn about the n etwork troubleshoo ting tips. Click here to go on line for more inform ation. ● Learn how to change fr[...]

HP support ● Register printer ● Support process ● HP support by phone ● Additional warranty options Register printer By taking just a few quick minu tes to re gister, you can enjoy q uicker service, more efficient support, and product support alerts. If y ou did not register yo ur printe r while insta lling the soft ware, you can register n[...]

Phone support period One year of phone sup port is available in North America, Asia P acific, and Latin A merica (including Mexico). To determine the d urati on of phone support in Eu rope, the Middle E ast, and Africa, go t o www.hp.com/ support . Standard phone compa ny charge s apply. Placing a call Call HP support while you are i n fr ont of th[...]

Prepare paper trays To open pape r tray ▲ Paper tra y must be open to begin pr inting. To close cartridge access door ▲ Cartridge door must be cl osed to begin printing . Click here to go online for more information . ENWW Prepare paper trays 105[...]

Printer failure To resolve p rinter failure ▲ Turn the printer off, then on. If that does not resolve the problem, co ntact HP. Please contact HP support fo r help . 106 Chapter 10 Solve a problem ENWW[...]

Resolve ink cartridge problem First try remo ving and reins erti ng the cartridges. If this does not work, clean the cartr idge contac ts. If your problem is sti ll not reso lved, see Replace the cartridg es on pag e 69 for more info rmation. To clean the in k cartridge contacts CAUTION: The cleaning procedure sho uld ta ke only a few minutes. Make[...]

6. On the ins ide of the p rinter, loc ate the co ntacts in the printh ead. The co ntacts l ook like a set of gold-colored bumps positio ned to meet the con tacts on the ink c artridge. 7. Use a dry swab or lint- free cloth to wipe the contacts. 8. Reinstall the ink cartridge. 9. Close the cartridge access door, and check if the error message has g[...]

Ink cartridge problem The ink cartridge is not com patib le with your pri nter. Th is err or can occur if you install an HP Instant Ink cartridge into a print er tha t has not been enrolled in the HP Instant Ink p rogram. It can also occur if the HP In stant Ink c artridge w as previousl y used in a d iffer ent printer enrolled in th e HP Ins tant [...]

Older generation cartridges You will need to use a newer version of thi s cartridge. In most cases you can ident ify a newer version of the cartridge by lo oking at th e exterior of the cartrid ge pa ckage and finding the Warranty Ends date. If it says ‘v1’ several spaces to the right o f t he date, then the cartridge is the u pdated newer vers[...]

A Technical information The technical spe cifications and internationa l regulatory infor mation for the HP Off icejet 4630 series are provided in this section. For additional specifica tions, se e the printed documentation th at came with the HP Officejet 4630 series. This section contains th e following topics: ● Hewlett-Packard Company notices[...]

Hewlett-Packard Company notices The information contained herein is subjec t to change w ithout n otice. All rights reserved. Reprod ucti on, adaptation, or translation o f this material is pro hibited without prior written permission of Hewlett-Pac kard, excep t as allowed under the copyright laws. The only warranties for HP products a nd se rvice[...]

Anonymous usage information storage The HP car tridges used with this p rinter contain a memory chip that assists in the operatio n of the printer. In addition, this memor y chip stores a limited set of anonymous information ab out the usage of the printer, which might include the following: the date whe n the cartridge was first installed, the dat[...]

Specifications Technical specifications for the HP O fficejet 4630 series are p rovided in this section. F or more product specifications, see the Product Dat a Sheet at www.hp.com/ support . ● System requirements ● Environmental specificati ons ● Input tray capacity ● Output tray capacity ● Paper size ● Paper weights ● Print specific[...]

Envelopes: U p to 5 Index cards: Up to 20 Photo paper sheets: Up to 20 Output tray capacity Plain paper sh eets (80 g /m2 [20lb]): Up to 20 Envelopes: U p to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list o f supported media sizes, see the printer so ftware. Paper weights Plain Paper: 64 to 90 g/m² (16 to 24 lb[...]

● Supported file types: BMP, JPEG , PNG, TIF F, PDF ● Twain version: 1.9 Fax specifications ● Send/Receive black-and- white or color faxes. ● Up to 99 speed di als. ● Up to 99-pag e memory (based on IT U-T Test Imag e # 1 at standard resolution). More complicated pag es or hi gher resolution take s longer and uses m o re memory. ● Manua[...]

Photo-Best mode ● Color Input/Black Render: 600 x600dpi ● Output (Black/Color): Automatic Max DPI mode ● Color Input/Black Render: 120 0x1200dpi ● Output: Au tomatic (Bl ack), 480 0x1 200 optimized dpi (Color) Power safety NOTE: Use only with the power cord supplied by HP. Cartridge yield Visit www.hp.com/ go/learnaboutsupplies for more inf[...]

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in a n environmenta lly sound m anner. Design for recycling has been in corporated into this product. T he number of materials has been kept to a minimum while ensuring pr oper functionalit y and reliabilit y. Dissimilar materials have been designed[...]

Plastics Plastic parts over 2 5 grams are marked acc ording to in ternation al standards tha t enhance the ability to identify plastics for recyclin g purposes a t the end of produ ct life. Material safety data sheets Material safety data sheets (MSD S) can be o btained from the HP website a t: www.hp.com/ go/msds Recycling program HP offers an inc[...]

Disposal of waste equipment by users This symbol means do not dispose o f your product with your othe r household waste. Instead, you should protect human hea lth and the environment by handing over your waste equipment to a design ated collection point for the re cycl ing of waste ele ctrical and electronic equipment. For mor e info rmation, pleas[...]

Restriction of hazar dous substance (India) Battery disposal in the Netherlands Battery disposal in the Taiwan California Perchlorate Material Notice ENWW Environmental product st ewardship program 121[...]

Regulatory notices The HP Officejet 4 630 s eries meets prod uct requi rements from re gulatory agencies in your country/ region. This section contains th e following topics: ● Regulatory model identifi cation number ● FCC statement ● Notice to users in Korea ● VCCI (Class B) compliance statement for u sers in Japan ● Notice to u sers in [...]

FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord ENWW Regulatory notic es 123[...]

Noise emission statement for Germany European Union Regulatory Notice Products bearing the CE ma rking comply with the following EU Di rectives: ● Low Voltage Directive 20 06/95/EC ● EMC Directive 2004 /108/EC ● Ecodesign Directive 2009/ 125/EC, whe re applicable CE compliance of this prod uct is valid only if powered with the corre ct CE-mar[...]

The telephone co nnector (not ava ilable for all products) is int en ded for connection to an alogue telephone networks. Products with wireless LAN devices ● Some countries may have specific obligations or special require ments about the operat ion of Wireless LAN networ ks such as indoor use only or restrictions o f the channels avail able. Plea[...]

Declaration of conformity Regulatory wireless statements This section contains the following reg ulatory informa tion pert aining to wireless products: ● Exposure to radio frequency radiation ● Notice to u sers in Br azil ● Notice to u sers in Can ada ● Notice to u sers in Mex ico ● Notice to u sers in Taiw an ● Wireless notice to users[...]

Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada ENWW Regulatory notic es 127[...]

Notice to users in Mexico Notice to users in Taiwan Wireless notice to users in Japan 128 Appendix A T echnical infor mation ENWW[...]

Notice to users of the U.S. tel ephone network: FC C requirements ENWW Regulatory notic es 129[...]

Notice to users of t he Canadian telephone network Notice to users in t he European Economic Area 130 Appendix A T echnical infor mation ENWW[...]

Notice to users of th e German telephone network Australia wired fax statement ENWW Regulatory notic es 131[...]

132 Appendix A T echnical infor mation ENWW[...]

B Additional fax setup In this section, you learn how to set u p the printer so that fa xing works successfully with equipment and services you might alrea dy have on th e same phone line. TIP: You can also use the Fax Setup W izard (Window s) or HP Setup Ass istant (Mac OS X) to help you quickly set up some important fax setting s such as the answ[...]

Set up faxing (parallel phone systems) Before you begin s etting up th e pr inter for faxing, determine w hich kind of phone syst em your country/ region uses. The instructions for fax setup differ depending on whether yo u have a serial- or parallel- type phone system. Table B-1 Countries/region s with a paralle l-type phone system Argentina Austr[...]

● Case D: F ax with a di stinctive ring service on the same line ● Case E: Sh ared voice/f ax line ● Case F: Shared voice /fax line with voice mail ● Case G: F ax line shar ed with computer mod em (no voice calls rec eived) ● Case H: Sh ared voice /fax line with computer modem ● Case I: S hared voice /fax line w ith answerin g machine ?[...]

● Answering machin e: An answerin g machine tha t answers voice call s at the same phone number you use for fax calls on the printer. ● Voice mail service: A voice mail subscription through yo ur tele phone company at the same number you use for fax calls on the printer. 3. From the following table, select the combination o f equipment a nd ser[...]

Other equipment or services sharing your fax line Recommended fa x setup DSL PBX Distinctive ring service Voice calls Computer dail- up modem Answering machine Voice mail service Case J: Shared voice/fax line wit h comp uter mode m and answering machine on page 151 Case K: Shared voice/fax line wit h comput er dial-up modem and voice mail on page 1[...]

3. (Optional) Change the Rings to Answer setting to th e lowest set ting (two r ings). 4. Run a fax test. When the phone rings , the print e r answers automatically after t he number of rin gs you set in the Rings to Answer setting. Th e printer begins emi tting fax recepti on tones to th e sending fax machine and receives the fax. Case B: Set up t[...]

To set up the printer with DSL 1. Obtain a D SL filter fr om your DSL pr ovider. 2. Using the phone cord su pplied in the box with the prin ter, connect one e nd to the open port on the DSL filter, and then conn ec t the other end t o the port labe led 1-LINE on the back of the printer. NOTE: You might need to connect the su pplied phone cord to th[...]

If you encounter prob lems setting up the printer with optio nal equipment, contact yo ur local service provider or vendor for further assistance. Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinc tive ring service (through your te le phone company) that allows you to have multiple p hone numbers on o n e ph[...]

4. (Optional) Change the Rings to Answer setting to th e lowest set ting (two r ings). 5. Run a fax test. The printer automatica lly answers incoming calls that ha ve the ring pattern you sel ected ( Dist inctive Ring setting) aft er the nu mber of rings you selected ( Ring s to Answ er setting). The printer begins emitting fax reception tones to t[...]

3. Now you need to d ecide how you wa nt the printer to answer calls , automatically or manuall y: ● If you set up the printer to answer calls automatically , it answers all inco ming calls an d receives faxes. The pr inter cannot distinguish between fax and voice calls in this case; if you suspe ct the ca ll is a voice c all, you need to answer [...]

To set up the printer with voice mail 1. Using the phone cord supplied in the box with the printer, conn ect one end to your telephone wall jack, t hen connect the other end to the port labeled 1-LIN E on the back of the printer. You might need to connect the s upplied phone cord to the ad apte r provided for your coun try/ region. NOTE: You might [...]

1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/ region . 3 Computer with modem To set up the printer with a computer dial -up modem 1. Remove the white plug from the por t labeled 2-EXT on the b[...]

1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the p r inter to connect to the 1- LINE port on the back of the printer. Connect the o ther end of the cord to the DSL/ADSL filter. You might need to connect the supplied phone cord to the adapter provided for your country/ region . [...]

When the phone rings , the printer automatica lly answers after t he numb er of rings you set in the Rings to Answer setting. Th e printer begins emi tting fax recepti on tones to th e sending fax machine and receives the fax. If you encounter prob lems setting up the printer with optio nal equipment, contact yo ur local service provider or vendor [...]

1 Telephone wall jack 2 Parallel splitter 3 Use the phone cord supplied in the box with the printer to con nect to the 1 -LINE port. 4 Computer with modem 5 Telephone To set up th e printer on the same ph one line as a compu ter with two phone ports 1. Remove the white plug from the por t labeled 2-EXT on the back o f the printer. 2. Find the ph on[...]

Shared voice/fax with c omputer DSL/ADSL modem Use these instructions if your computer ha s a DSL/ADSL modem Figure B-1 0 Back v iew of the prin ter 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Telephone 5 Computer DSL/ADSL modem 6C o m p u t e r 7 Use the phone cord provided to connect to the 1-LINE port on the back o f the printe[...]

To set up the printer with a computer DSL/ADSL modem 1. Obtain a D SL filter fr om your DSL pr ovider. NOTE: Phones in other pa rts of the hom e/office sharin g the same phone number with DSL service need to be connected to additional DSL f ilters to avoid noise when making voice calls. 2. Using the phone cord sup plied in the box with the printers[...]

2 Use the phone cord provided to connect to the 1-LINE port on the back o f the printer. You might need to connect the supplied phone cord to the adapter provided for your country/ region . 3 Answering machine 4 Telephone (optional) To set up t he printer with a sha red voice/fax line with answeri ng machine 1. Remove the white plug from the por t [...]

Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls a nd fax calls at the same phone number, and you a lso have a computer modem and an swering ma chine conn ected on this phone line, set up the printer as described in thi s section. NOTE: Since your computer dial-up modem shares the phone line wi[...]

6 Answering machine 7 Telephone (optional) To set up th e printer on the same ph one line as a compu ter with two phone ports 1. Remove the white plug from the por t labeled 2-EXT on the back o f the printer. 2. Find the ph one cord th at connect s from the back of your compute r (your compute r dial-up modem) to a telephone wa ll jack. Disconnect [...]

Shared voice/fax line with comput er DSL/ADSL modem and answerin g machine Figure B-1 5 Back v iew of the prin ter 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Answering machine 5 Telephone (optional) 6 DSL/ADSL modem 7C o m p u t e r 8 Phone cord provided with the printer connected to the 1-LINE p ort on the back of the printer Yo[...]

To set up the printer with a computer DSL/ADSL modem 1. Obtain a D SL/ADSL fi lter from your DSL/AD SL provide r. NOTE: Phones in other pa rts of the hom e/office sharing the same phone number with DSL/ ADSL service need to be conne cted to additional DSL/ADSL filter s, to a void noise when making voice calls. 2. Using the phone cord sup plied in t[...]

NOTE: You cannot receive faxes au tomatically if you have a voice mail service at the same phone number you u se for fax ca lls. You must r eceive faxes manually; this means you must be available to respond in person to incomi ng fa x calls. If you want to receive faxes automatically instead, conta ct your telephone comp any to subscr ibe to a dist[...]

To set up th e printer on the same ph one line as a compu ter with two phone ports 1. Remove the white plug from the por t labeled 2-EXT on the back o f the printer. 2. Find the ph one cord th at connect s from the back of your compute r (your compute r dial-up modem) to a telephone wa ll jack. Disconnect the cord from the t elephone wall jack and [...]

Serial-type fax setup For informat ion on setting up the pri nter for faxing using a se rial-type phone system, see the Fax Configuration web site f or your country/region. Austria www.hp.com/ at/faxconfig Germany www.hp.com/ de/faxconfig Switzerland (French) www.hp.com/ ch/fr/faxconfig Switzerland ( German) www.hp.com/ ch/de/faxconfig United Kingd[...]

Test fax setup You can test your fax setup to check th e status of the printer and to make sure it is set up correc tly for faxing. Perform this test after y ou have completed setting up t he printe r for fa xing. The test does the following: ● Tests the fax har dware ● Verifies the corre ct type of pho ne cord is connected to the pri nter ● [...]

Index A ADSL, fax setup with parallel phone systems 138 after the support period 104 answer rin g patter n parallel phone systems 140 answering machine set up with fax (parallel phone systems) 149 set up with fax and modem 151 B buttons, control panel 6 C computer modem shared with fax (parallel ph one systems) 143 shared with fax and answering mac[...]

shared with fax and voice line (parallel phone systems) 146 shared with fax and voice mail (parallel phone systems) 154 N network interface card 76, 77 P paper recommended types 22 parallel phone systems answering machine setup 149 distinctive ringing setup 140 DSL setup 138 ISDN setup 139 modem and answering machine setup 151 modem and voice mail [...]