HP (Hewlett-Packard) C2M71UA#ABA manual

User Guide[...]

© Copyright 2012 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Windows is a U.S. registered trademark of Microsoft Corporation. SD Logo is a trademar k of its proprietor. The in[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... .......... .............. .......... .......... .......... ............ .......... .......... ........ ..[...]

Using B luetooth wireless device s ........... ............. ................ ................ ............. ................ . 23 Connect ing to a wired n etwor k ..... ......... ......... .......... ....... ........... ........ ......... ......... .......... ....... ... .. ........ 24 Conne cting to a local a rea netw ork (L AN) ...... ..........[...]

Right- edge swip e ....... ...................... .................. ...................... ................. ........ 39 Top-edge swipe .......... ........... ............. ........... ........... .............. .......... .......... ....... 40 Left-edge swipe ........... ........ ......... .......... ......... ........ ......... .......... ......[...]

Shutti ng down (turni ng off) the co mputer ...... ........... .............. .............. ............. .............. .............. ..... 62 7 Managing and sharin g informat ion ... .. ..... ........ ........ .......... ......... ....... ........ ......... .......... ....... ..... .......... ........ 63 Using a U SB dev ice . .............. ..[...]

Using System Diagnostics ............. ............ ............ ............ ................ ............ ............ ........... .. ............ 79 11 Back ing up , restor ing, and recover ing ...... ............. .......... ........... ............. .......... ............ .......... .. ............. . 80 Creating recovery media an d backups .[...]

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1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after setup, fun things to do with your computer, and where to find additional HP resources. Best practices To get the most out of your smart inve stment, after you set up a nd register the computer, w[...]

Fun things to do ● You know that you can watch a YouTube video on the compute r. But did you know that you can also connect your compu ter to a TV or gaming conso le? For more in formation, see Using video on page 30 . ● You know that you can listen to music on the computer. But did you know that you can also stream live radio to th e computer [...]

More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features Windows 8 Basics guide ● Overview of using and navi gating with Windows® 8 Help an[...]

2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Manager . A list displays all the devices installed i[...]

Right side Component Description (1) Digital Media Card Reader Supports t he following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Ca rd ● Secure Digital Extended Capacity (SDxC) Memory Card ● MultiMediaCard (MMC) (2) Audio-out (headphone) jack/ Audio-in (microphone) jack Connects an [...]

Component Description (5) Power connector Connects an AC adapter. (6) Security cable slot Attaches an optiona l security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 6 Chapter 2 Getting to know your computer[...]

Left side Component Description (1) RJ-45 (network) jac k lights (2) ● White: The computer is connected to a network. ● Amber: The computer is connected to a netw ork and activity is occurring on the network. (2) RJ-45 (network) jack Connects a network cable. (3) HDMI port Connects an optional video or audio device, such as a high-definition te[...]

Component Description (6) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGuard (select models only) on page 67 . (7) Power light ● White: The computer is on. ● Blinking white: The compute[...]

Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video, capture[...]

Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports gestures. For more information, see Using TouchPad gest[...]

Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amoun[...]

Component Description (5) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (6) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. 12 Chapter 2 Ge tting to know your compu ter[...]

Buttons, speakers, and antennas Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly t o exit Hi bernat ion. CAUTION: Pressing and hold ing d[...]

Component Description (3) Speakers (2) Produce sound. *The antennas are not visible from the outsid e of the comput er. For optimal transmission, keep the areas immedia tely around the antennas free from obstructions. For wire less regulatory notices, see the section of the Re gulatory, Safety, and Environmental Notices that applies to your country[...]

Keys Component Description (1) esc key Displays system informatio n when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key or the esc key. (3) Windows logo key Returns you to the Start screen from an open a pp or the Windows desktop. NOTE: Pressing the Windows log[...]

Bottom Components Descripti on (1) Speakers (2) Produce sound. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overh eating. It is normal for the internal fan to cycle on and off dur ing routine operation. 16 Chapter 2 Ge tting to know your compu ter[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er. The labels are locate d on the bottom of your computer or in other easily a ccessible locations. ● Service label—Provides important information, including the following : NOTE: Your [...]

● Wireless certification label or labels—Provi de information about opti onal wireless devices and the approval ma rkings of some of the countr ie s or regions in whi ch the device s have been approved for use . If your computer mode l includes one or more wireless de vices, one or more certification labels are included with you r computer. You[...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

Using the wireless button The computer has a wirele ss button, one or more wirele ss devices, and on e or two wireless lights, depending on the model. All of th e wireless devices on your computer are enabled at the factory, so the wireless light is o n (white) when you turn on th e computer. The wireless light indicates th e overall power stat e o[...]

Using operating system contro ls The Network and Sha ring Center al lows you to set up a connection or netwo rk, connect to a network, manage wireless ne tworks, and diagnose and repair network pro blems. To use operating system controls: 1. From the Start screen, type n , and then select Settings . 2. Type network and sharing in the se arch box, a[...]

Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-spee d Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless rout[...]

Wireless encryption uses security settings to en crypt and decrypt data that is transmitted over the network. For more info rmation, from the Start screen, type h , and then select Help and Support . Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is whi[...]

Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and mo dem connection. A LAN connection use s a network cable and is much faster than a modem connectio n, which uses a telephone cable. Bot h cables are sold sepa rately. WARNING! To reduce the risk of el ectric shock, fire , or damag e to the equi pmen[...]

4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and manage your music, and download and watch movies. Or, to make your comput er an even more powerf ul entertainment center, connect externa l devices like a monitor, projec tor, or TV, or sp eakers and headphones. 25[...]

Using the webcam Your computer has an inte grated webcam, a powerful social netw orking tool that allows you to communicate up clo se with friends and collea gues, nex t d oor or on the other side of the world . With the webcam, yo u can stream video with you r instant messaging software, capture and share video, and take still photos. ▲ To start[...]

Using sMedio 360 Suite To stream and share media from one d evice to an other, your computers and mobil e devices must be on the same home g roup network and med ia sharing must be enab led on all de vices. NOTE: For information on setti ng up a home group network, click the Tutorial app on the sMedio screen. To enable med ia sharing: 1. From the S[...]

Using sMedio 360 TrueLink+ Download the sMedio 360 TrueLink+ free app to your phone to wireles sly share, photos , videos, and music between your And roid 4.0 smart phone a nd your computer. Your p hone must be on the same home group netwo rk as your compu ter. For help in connecting th e phone to you r home group network, see the phon e manufactu [...]

Using audio On your computer, you can play music CDs, downlo ad and listen to mu sic, stream audio content from the web (including radio), reco rd audio, or mix aud io and video to cre ate multimedia. To enh ance your listening enjoyme nt, attach external audio devices such as speakers or h eadphones. Connecting speakers You can attach wired speake[...]

Checking the sound To check the audio functions on your computer, follow these ste ps: 1. From the Start screen, type c , and then select Control Panel from the list of applications. 2. Select Hardware and Sound , and th en select Sound . 3. When the Soun d window opens, select th e Sounds tab. Under Program Events , select any sound event, su ch a[...]

Connecting an HDMI device NOTE: To connect an HDMI device to your computer , you need an HDMI cable, sold separa tely. To see the computer scre en image on a h igh-definit ion TV or monitor, connect the hig h-definition device according to the following instructions. 1. Connect one end of th e HDMI cable to the HDMI port on the compu ter. 2. Connec[...]

To return the audio stream to the computer speakers: 1. From the Windows desktop, ri ght-click the Speakers icon in the notification area, at the far right of the taskbar, and the n click Pla yback devices . 2. On the Playback tab, select Speakers and Hea dphones . 3. Select Set Default , and then se lect OK . Connecting a Thunderbol t DisplayPort [...]

NOTE: Adjust the screen resoluti on of the external de vice, especially if you choo se the “Extend” option. F rom the Start screen, type c , and then select Contro l Panel from the list of applications. Select Appearance and Person alization . Under Display , sele ct Adjust screen resolution . Using Intel Wireless Display and Wi reless Music (s[...]

5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter Touc hPa d or on the to uch screen. NOTE: An external USB mo use (purchased se parately) can be conn ected to one o f t[...]

Using the TouchPad The TouchPa d allows you to naviga te the computer with s imple finger mo vements. You can customize the to uch gestures by cha nging settings, b utton configurations, click speed , and pointer options. From the Start screen, typ e c to display the Apps list. Select Control Panel , and then select Hardware an d Sound . Under Devi[...]

Using TouchPad gestures A TouchPad all ows you to control th e po inter on the screen us ing your fingers. TIP: Use the left and right buttons on the TouchPad as you would use th e corresponding button s on a external mouse. NOTE: TouchPad gestures are n ot supported in all apps. To view a demonst ration of ea ch gesture: 1. From the Start screen, [...]

Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/stretching Pinching and stretchin g allow you to zoom in or out on images or text. ● Zoom out by placing two fingers ap art on the Tou chPad zone and t[...]

Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Point to an object, and then a nchor the f orefinge r of your left hand in the TouchPad zo ne. Using your right hand, slide your forefin ger in a swee ping motion from 12 o’cl ock to 3 o’clock. To reverse the rotation, move your forefi nger from 3 o’clock to [...]

Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● Place three fingers o n the TouchPad zo ne and f lick you r fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps. Ri[...]

Top-edge swipe The top-edge swipe allows you to access All Apps available from the Start screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Swipe your finger gently from the top edge to display a vailable apps. Left-edge swipe The left-edge swipe accesses yo ur recently opened a pps so that you can [...]

Using touch screen gestures A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse. One-finger slide The one-finge r slide is most o ften used to[...]

Tapping To make an on-scre en selection, use th e tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to ope n it. NOTE: Press and hold your fing er on an object to open a help scree n that provides information about the object. Scrolling Scrolling is useful fo r moving the pointer u p, down, left[...]

Pinching/stretching Pinching and stre tching allows you to zoom out or in on imag es or text. ● Zoom out by placing two fingers ap art on the screen and then move your fingers toge ther. ● Zoom in by placing two fingers tog ether on th e screen and then move your fingers apart. Rotating (select models only) Rotating allows you to turn i tems su[...]

Edge swipes With edge swipes you can perf orm tasks such as changing setti ngs and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s. ● Gently swipe your finger in ward from the right edge of the display be zel onto the scree n to display t[...]

Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of app s available on your computer. 1. Gently swipe your finger fro m the top edge or the bottom edge of the display bezel onto the screen. 2. Tap All apps to view available apps. Using touc h screen gest ures 45[...]

Keyboard backlight The keyboard backlight feature , turned on at the factory, ligh ts up the keyboa rd. ▲ To turn the keyb oard backlight fe ature off or on , press f5 . NOTE: When this feature is on, the light on the f5 key is on. 46 Chapter 5 Naviga ting using touch gestures, poin ting device s and the keyboard[...]

Using the keyboard and mouse The keyboard and mo use allow you to type, select items, scroll and to perform the same functio ns as using touch gestures. The keyb oard also allows yo u to use action key s and hot keys t o perform specific functions . TIP: The Windows logo key on the keyboard allows you to quickly retu rn to the Start screen from an [...]

Icon Key Descriptio n f5 Turns the keyboard backlight feature off or on. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD. f8 Plays the next track of an audio CD or the next section of a [...]

Using Windows 8 shortcut keys Windows 8 provides shortcuts to perform actions quickly. Several sh ortcuts will help you with Windows 8 functions. Press the Windows log o key in combination with the appropriate ke y to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support . From the Start screen, type h , [...]

Using the hot keys A hot key is a combination of the fn key an d either the b key or the esc ke y. To use a hot key: ▲ Briefly press the fn key, and then briefly press th e second key of the combination. Function Hot key Description Display system information. fn + esc Displays information about system hardware components and the system BIOS vers[...]

6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge . Your computer supports power pl ans to manage how your computer uses and con serves p[...]

Initiating Sleep and Hibernation Windows has two power-saving st ates, Sleep and Hiberna tion. ● Sleep–The Sleep state is automatically initiate d a fter a period of in activity when runni ng on battery power or on extern al power. Your work is saved to memo ry, allowing you to resume your work very quickly. You can als o initiate Sleep manual [...]

When the computer exits Sl eep, the power lights turn o n and the compu ter returns to the screen where you stop ped working. NOTE: If you have set a password to be required on wakeup, you mus t enter your W indows password before the computer will return to the screen. Enabling and exiting user -initiated Hibernation You can enable u ser-initiated[...]

Using the power meter and power settings The power meter is located on the Windows deskto p. The power meter allo ws you to quickly access power settings and view the remai ning battery ch arge. ● To display the perce ntage of remaining battery cha rge and the current p ower plan, on the Windows de sktop, point ove r the power mete r icon. ● To[...]

Selecting a power plan A power plan manage s how the computer uses po wer and helps you conserve power and maximize performance. To change the power plan , from the Start screen, typ e power , select Settings , and then select Power Options . The following pow er plans are availa ble: ● HP Recommende d (recommende d) . Automatically balances perf[...]

Running on battery power When a charged battery is i n the computer and the computer i s not plugged in to external power, th e computer runs on batte ry power. If the computer has a charged battery in stalled and the AC ad apter is disconnected from the co mputer, the comput er automatically switches to battery powe r and the screen brightness dec[...]

● Stop, disable, or remo ve any external media cards that you are not using. ● Before you leave your work, initiate Sleep or shut d own the computer. Identifying low battery levels When a batter y that is the sole powe r source for the compu ter reaches a low or critical battery le vel, the following behavior occurs: ● The battery light (sel [...]

Running on external AC power For information on connecting to AC power, refe r to the Setup Instructions poster provid ed in the computer box. The computer do es not use battery power wh en the computer is connected to AC external po wer with an approved AC adap ter or an optional docking /expansion device. WARNING! To reduce potential safety issue[...]

Troubleshooting power problems Test the AC adapter if the com put er e xhibits any of th e following symptoms when i t is connected to AC power: ● The computer does not turn on. ● The display does n ot turn on. ● The power lights are off. To test th e AC adapter: 1. Shut down the computer. 2. Connect the AC adapter to the computer, and then p[...]

HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performa nce and fan settin gs to keep the su rface temperat ure of your compu ter at the optimum level of comfort. When HP CoolSense is off, the position of the co mputer is not detected an d the performance and fan op[...]

Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect T echnology periodically causes the computer to exit Slee p. Smart Connec t then update s the content fo r certain open a pplications and reinitiates Sleep. As a resu lt, your work is immediately a[...]

Shutting down (turning off) the computer CAUTION: Unsaved inf ormation is lost wh en the comput er shuts down. Be sure to save your work before shutting down the comput er. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer. Shut down the co mputer under any o f the followi[...]

7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in op[...]

Connecting a USB device CAUTION: To reduce the risk of damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section. A sound indicates that th e device has been detected. NOTE: T[...]

Removing a USB device CAUTION: To reduce the risk of dam age to a USB conn ector, do not pull on the cable to rem ove the US B device . CAUTION: To reduce the risk of loss of information or an unresponsive system, use the fo llowing procedure to saf ely remove the USB device. 1. Save your informa tion and close a ll p rograms associat ed with the d[...]

Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connecto rs facing the computer. 2. Insert the card into the digi tal storage slot, and then press in on the card [...]

8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running to ols such as Disk Defragmenter and Disk Clea nup. It also p rovides informati on about updati ng your programs and drive rs, instr[...]

After you start Disk Defrag menter, it works without supervision. However, d epending on the size of your hard drive and the number of fragmented file s, Disk Defragmenter may take more than an hour to complete. HP recommends defragmen ting your hard d riv e at least o nce a month. You may se t Disk Defragmenter to run on a monthly sche dule, but y[...]

Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new features an d options to your compu ter. Technology i s always chan ging, and upd ating programs and d r ivers allows yo ur computer to run the la test technology available . Fo[...]

Cleaning your computer Cleaning your computer an d external de vices helps keep them i n good working condition. If you don't clean your computer, d ust and dirt particles can bu ild up. CAUTION: Avoid using the following cl eaning pr o ducts to clean your computer: Strong s olvent s, such a s al cohol , acetone, ammonium chloride, methylene c[...]

Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive. ◦ Remove all discs and all external media cards, such as digital storage cards, fro[...]

9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility, or Basic Input/Output System (B IOS), and other th ird-party software [...]

● Change your passwords at least every three months. ● An ideal password is lon g and has letters, punctu ation, symbols, and numbers. ● Before you send your computer for se rvice, back up your files, delete c onfidential files, and then remove all passwor d settings. For additional informa tion about Windows passwor ds, such as screen-sav er[...]

To set, change, or delete an admini strator or power-on pass word in Setup Utility (BIOS): 1. To start Setup Utility (BIO S), turn on or restart the computer, quickly press esc , and then press f10 . 2. Use the arrow keys to select Security , and then fo llow the on-screen instru ctions. Your changes take effe ct when the computer restarts. TPM Emb[...]

security risks, security software must be kept up to date. It is stro ngly recommended that you upgr ade the security softwar e trial offer or purchase the software of you r choice in orde r to fully prote ct your computer. Using antivirus software Computer viruses can disable program s, utilities, or the operating system, or cause them to function[...]

Installing HP and third- party software updates HP recommends that you regula rly update the softwar e and drivers that were origin ally installed on your computer. To download the latest versio ns, go to http://www.hp.com/ support . At this locati on, you can also register to receive automatic upd ate notifications whe n they become available . If[...]

10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of t[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on batte ry power, docked in an optional[...]

Using System Diagnostics System Diag nostics a llows you to run dia gnostic te sts to de termine if the compu ter hardwa re is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: [...]

11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever need to . These tools wi ll help you return your computer to a proper working state or even back to the original factory state , all with simple steps. This chapter provid[...]

Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, crea te HP Recovery media. This step creates a backup of the HP R ecovery partition on the computer. T he backup can be u sed to reinstall the original operating system in cases where the har[...]

Creating HP Recovery media HP Recovery Manager is a so ftware program th at offers a way to cr eate recovery media aft er you successfully set up the computer. HP Recovery medi a can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installe d a[...]

Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File Hi[...]

Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.[...]

3. Click Change PC setting s in the bottom-right corne r of the scre en, and then sele ct General from the PC settings screen. 4. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software a llows you to recov er the c omputer to it[...]

Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select model s only) a llows you to perform a minim ized image recovery without the need for recovery discs or a recovery USB flash drive. Th is type of recovery can only be used if the hard dr ive is still working. To start HP Recovery Mana[...]

Changing the computer boot order If computer does not restart in HP Recovery M anager, you can change the comp uter boot order, which is the order of de vices liste d in BIOS where the computer looks for startup inf ormation. You can change the selection for an optic al drive or a USB fla sh drive. To change the boot o rder: 1. Insert the HP Recove[...]

12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalone [...]

Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -5[...]

13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob . A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p[...]

Index Symbols/Numerics 2–finger click 38 A AC adapter light, identifying 5 AC adapter, testing 59 action keys decrease screen brightness 47 Help and Suppo rt 47 identifying 15 increase screen brightness 47 keyboard backlight 48 next track or section 48 play, pause, resume 48 previous track or section 48 switch screen image 47 volume down 48 volum[...]

initiated during cr itical battery level 57 initiating 53 high-definition devi ces, connecting 31, 33 hot keys bass settings 50 description 50 display system information 50 using 50 HP 3D DriveGuard 67 HP and third-party software updates, installing 76 HP Recovery Manager 85 correcting boot problems 87 starting 86 HP Recovery media creating 82 reco[...]

reset computer 83, 84 steps 84 restore, Windows File History 83 right-edge swipe 44 RJ-45 (network) jack, identifying 7 RJ-45 (network) lights, identifying 7 S scrolling TouchPad gesture 37 security cable lock, installing 76 security cable slot, identifying 6 security, wireless 22 serial number, computer 17 service labels, locating 17 setting passw[...]