HP (Hewlett-Packard) CM4730 MFP manual

HP C olor L a se rJet CM4 7 3 0 MFP U ser Gui de[...]

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HP Color LaserJet CM4730 MFP User Guide[...]

Copyright and Licen se © 2007 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written per mission is prohibited, except as allowed under the copyright laws. The information contained her ein is subject to change without notice. The only warranties for HP products and services are set forth[...]

Table of contents 1 Product basic s Produc t compariso n ............. .................. ...................... ...................... .................. ............... ................. 2 HP Color Las erJet CM4730 MFP . ......................... .......................... ........................ ............ 2 HP Color Las erJet CM4730f MFP ...[...]

Resets menu ...... .................. ................. ............... .................. .............. .................. ......... ................. .. 54 Servi ce menu ... .................... ................... .................... ................... .................... ............. ................. .. 55 3 Software for Windows Supported[...]

7 Paper and pri nt media Underst and paper and pr int media use .. ................ ................. ................. ................. ................... .. .... 88 Supported paper and print media sizes .................. ............... ............ ............... ............... .............. ..... 89 Custom paper sizes ............. ......[...]

Delete a QuickCopy j ob ....................................... ........................................... 1 10 Use the s tored job fea ture ............... ............................... ............................... .................. 111 Create a s tored copy job ................................... .. ........................ ...............[...]

Options for binding two-sided prin ting jobs ..................................... 131 Manual duplex printing .............. .............. .......... ............ ............. .............. ....... 131 Set the st apling options ....... ................. ................. .................. ................ .................. ...... 13 1 Select t[...]

Copy from the scanner glass ........... .............. .............. ........... ............... .......... ............... . 156 Copy fro m the documen t feeder ...... .......................... ......................... ........................ ..... 156 Adjust the copy set tings ............. .................... ....................... .......[...]

HP Easy Printer Care software sections ...... ........... ............. .............. ........... .............. ..... 188 HP Web Je tadmin soft ware ......... ................... .................... ................... ................. .................. ........ 190 HP Print er Utility for Macintosh .. ........................... .............[...]

HP frau d hotline ...... .......................... ...................... ......................... .......................... ..... . 2 0 7 Print c artridge s torage ..... ......................... ............................. ........................ .................. 2 07 Print cartridge life expectancy ......... .............. ............ .[...]

Outpu t is curled or wrinkled ..... ....................... ..................... ....................... ..................... 259 Printe r will not duplex or duplexes incorr ectly ............ ....................... .......................... ..... 259 Understand accessory lights for the 3- bin mailbox and st aple r/stacker .....................[...]

Appendix A Supplie s and accessories Order parts, accessories, and supplies .............. ............... ............ ............... ............... ............... .. .... 296 Order directly from HP .. ............... .......... ............... ........... .............. .............. ........... ......... 29 6 Order through service or support[...]

Multiple returns (two to eight cartr idges) ........................................ 321 Single returns . ................................................................ ................ 321 Shipping ............. ........... ............ ............ ............. .......... ............ ....... 321 Non-US returns .................... ...........[...]

xiv ENWW[...]

1 Product basics ● Product comparison ● Product feat ures ● Product walkaround ENWW 1[...]

Product comparison HP Color LaserJet CM4730 MFP The HP Color LaserJet CM4730 MFP is the base model, and comes standard wi th the followin g items: ● 100-sheet multipurpose input tray (tray 1) ● Three 500-sheet input trays ● Automatic documen t feeder (ADF) that holds up to 50 p ages ● HP Jetdirect embed ded print server for connecting to a [...]

The HP Color LaserJet CM4730f MFP ha s the same f eatures as the base model and includes an analog fax accessory. HP Color LaserJet CM4730fsk MFP The HP Color LaserJ et CM4730fsk MFP has the same features as the base model and in cludes the following items: ● Analog fax accessory ● Output accessory bridge ● Stapler/stacker accessor y HP Color[...]

The HP Color LaserJet CM473 0fm MFP has the same features as the base model and includes the following items: ● Analog fax accessory ● Output access ory bridge ● 3-bin mailbox accessory 4 Chapter 1 Product basics ENWW[...]

Product features Functions ● Two-sided co pying (duplexing) ● Color digital se nding ● Color access control ● Network printing Speed and thro ughput ● 31 pages per minute (ppm) wh en copying and printing on lette r-size paper; 30 ppm when copying and printing on A4-size pap er ● 25% to 400% scalability when using the scanner glass ● 2[...]

Languages a nd fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5 ● Printer Management Lan guage ● XHTML ● 80 scalable True Type typefaces ● HP PostScript ® 3 emulation (PS) Copying and se nding ● Modes for text, gra phics, and mixed tex t and graphics formats ● Job-interrupt feature (at copy boundarie s) ● Multiple pages per[...]

● Duplex printing an d copying: Provides two-sided printing and copying (printing on both sides of the pape r). ● ADF duplex scanning: The ADF has an automatic dup lexer for scanning two-sided documents. ● Output ● Standard output bin: The standard output bin is located on the left side of the MFP. This bin can hold up to 5 00 sheets of pap[...]

● Group PIN authentica tion (Group 1 and Group 2) ● User PIN au thenticati on 8 Chapter 1 Product basics ENWW[...]

Product walkaround Front view 1 ADF top cover 2 Automatic document feeder (ADF) inpu t tray for copy/scan/fax originals 3 Control-panel status ligh ts 4 Control-panel display with touch-screen functionality 5 Control-panel keypad 6 Right-side covers (provides access to t he print cartridges and other consumables) 7 Tray 2, 3, and 4 8 Paper-le vel i[...]

Back view 1 Output bin 2 Interface ports 3 On/off switch 4 Power connection 10 Chapter 1 Product basics ENWW[...]

Interface ports The MFP has five p orts for connec ting to a computer o r a network. The ports are at the left, rear corne r of the MFP. 1 Foreign interface harness (FIH) 2 USB 2.0 3 ACC (accessory port uses host USB protocol) 4 Fax connection (for connecting to an optional analog fax accessory) 5 Parallel port 6 EIO interface expansion slot 7 Acce[...]

ser ial number Figure 1-1 Sample mo del and serial number label Model name Model number HP Color LaserJet CM4730 MFP CB480A HP Color LaserJet CM4730f MFP CB481A HP Color LaserJet CM4 730fsk MFP CB482A HP Color LaserJet CM4 730fm MFP CB483A 12 Chapter 1 Product basics ENWW[...]

2 Control panel ● Use the control pan el ● Navigate the Administra tion menu ● Information menu ● Default Job Options menu ● Time/Scheduling menu ● Management menu ● Initial Setup menu ● Device Behavior menu ● Print Quality menu ● Troubleshooting menu ● Resets m enu ● Service menu ENWW 13[...]

Use the control panel The control pane l has a VGA touchscreen that provides access to all device functions. Use the bu ttons and numeric keypad to cont rol jobs and the device status. Th e LEDs indicate over all device status. Control-panel layout The control panel includ es a touchscreen graphical display, job-con trol buttons, a numeric keypad, [...]

Home screen The home screen p rovides access to the device features, and it indicates the current status of the device. NOTE Depending on how th e device has been config ured, the featur es that appear on the home screen can vary. 1 Features Depending on how the system administrator has c onfigured the device, the features that appear in this area [...]

Buttons on the touchscreen The status line on the touchscreen provides informat ion about the status of the device. Various buttons can appear in this a rea. The following table describes each button. Home button . To uch the home button to go to the Home screen from any other screen. Start button . Touch the Start button to begin the action for th[...]

Navigate the Administration menu From the Home scree n, touch Administration to open the menu structure. You might need to scroll to the bottom of the Ho me screen to see this feature. The Administration men u has several sub-menus, wh ich are listed on the left si de of the screen. Touch the name of a menu to ex pand the str ucture. A plus sign (+[...]

Information menu Administration > Information Use this menu to print information pages and re ports that are stored internally on the device. Table 2-1 Information m enu Menu item Sub-menu item Sub-menu item Value s Description Configuration/Status Pages Administration Menu Map Print Shows the ba sic structure of the Administration menu and curr[...]

Menu item Sub-menu item Sub-menu item Values Description Sample Pages/Fonts Demonstration Page Print A demonstration page that displays the highest print quality possible for this MFP. RGB Samples Print Printout of color samples for different RGB values. The samples act as a guide for color matching. CMYK Samples Print Printout of color samples for[...]

Default Job Options menu Administration > Default Job Options Use this menu to define the defaul t job options for ea ch function. These are used if the user d oes not specify other options whe n creating the job. The Default Job Options menu con tains the following sub-menus: ● Default Options for Origi nals ● Image adjus tment ● Default [...]

Image adjustment Administration > Default Job Options > Image Adjustment Table 2-3 Image Adjustment menu Menu item Values Description Darkness Select a value. Select the level of density (darkness) for the o utput. Background Cleanup Adjust the value within the rang e. Increase the Background Removal setting to remove faint images from the ba[...]

Default Copy Options Administration > Default Job Options > Defau lt Copy Options Table 2-4 Defaul t Copy Options menu Menu item Sub-menu item Values Description Number of Copies Type the number of copies. The factory default setting is 1. Set the default number of copies for a copy job. Number of Sides 1 2 Set the default number of sides for[...]

Default Fax Options Administration > Default Job Options > Default Fax Options Table 2-5 Fax Send menu Menu item Sub-menu item Values Description Resolution Standard (100x200dpi) (default) Fine (200x200dpi) Superfine (300x300dpi) Set the resolution for sent documents. Higher resolution images have more dots per inch ( dpi), so they show more [...]

Default E-mail Options Administration > Default Job Options > Default E-mail Options Menu item Values Description Document File Type PDF (default) JPEG TIFF M-TIFF Select the file format for the e-mail. Output Quality High (large file) Medium (default) Low (small file) Selecting higher quality for output in creases the size of the output file[...]

Default Send to Folder Options Administration > Default Job Options > Default Send To Folder Options Menu item Values Description Color/Black Col or scan Black/white scan (default) Specify whether the file will be in black or in color. Document File Type PDF (d efault) M-TIFF TIFF JPEG Select the file format for the file. TIFF versio n TIFF 6[...]

Default Print Options Administration > Default Job Options > Default Print Options Table 2-7 Default Print O ptions m enu Menu item Sub-menu item Values Description Copies Per Job Type a value. Set the default number of copies for print jo bs. Default Paper Size (List of supported sizes) Select a paper size. Default Custom Paper Size Unit of [...]

Time/Scheduling menu Administration > Time/Schedul ing Use this menu to set options for se tting the time and for setting the device to enter and exit sleep mod e. NOTE Values shown with "(default)" are the fact or y-default values. Some menu items have no default. Table 2-8 Time/ Scheduling menu Menu item Sub-menu item Sub-menu item V[...]

Menu item Sub-menu item Sub-menu item Value s Description Saturday Sunday Fax Printing Fax Printing Mode Store all received faxes Print all received faxes (defa ult) Use Fax Printing Schedule If you have concerns about the security of private faxes, use this feature to store faxes rather than having them automatically pr int by creating a printing [...]

Management menu Administration > Management Use this menu to set up global device-management options. NOTE Values shown with "(default)" are the fact or y-default values. Some menu items have no default. Table 2-9 Managem ent menu Menu item Sub-menu item Values Description Stored Job Management Quick Copy Job Storage Limit Select the m[...]

Menu item Sub-menu item Values Description Mostly black pages Choose Auto to r eset the MFP to the factory default setting . Choose Mostly color pages if nearly all of your print jobs are color with high page coverage. Choose Mostly black page s if you print mostly monochrome jobs or a combination of color and monochrome jobs. Table 2- 9 Management[...]

Initial Setup menu Administration > Initial Setup The Initial Setup menu contai ns the sub-menus shown: ● Networking and I/O m enu ● Fax Setup menu ● E-mail Setup menu NOTE Values shown with "(default)" are the fact or y-default values. Some menu items have no default. Networking and I/O Administration > Initial Setup > Net[...]

Menu item Sub-menu item Sub-menu item Values and Description Bootp : Use BootP (Bootstrap Protocol) for automatic configuration from a Boo tP server. DHCP : Use DHCP (Dynamic Host C onfiguration Protocol) for automatic c onfiguration from a DHCPv4 server. If selected and a DHCP lease exists, DHCP Release and DHCP Renew menu s are available to set D[...]

Menu item Sub-menu item Sub-menu item Values and Description Primary DNS Specify the IP address (n.n.n.n) of a Primary DNS Server. Secondary DNS Specify the IP address (n.n.n.n) of a Secondary Domain Name System (DNS) Serve r. IPV6 Settings Enable Use this item to enable or disable IPv6 operation on the print server. Off (default): IPv6 is disabled[...]

Menu item Sub-menu item Sub-menu item Values and Description IPX/SPX Enable Off : Disable the IPX/SPX protocol. On (default): Enable the IPX/SPX protocol. Frame Type Selects the frame-type setting for your network. Auto : Automatically sets and limits the frame type to the first one detected. EN_8023 , EN_II , EN_8022 , and EN_SNAP : Frame- type se[...]

Menu item Sub-menu item Sub-menu item Values and Description LAN HW Test CAUTION Running this embedded test will erase your TCP/IP configuration. This test performs an internal loopba ck test. An internal loopback test will send and receive packets only on the internal network hardware. Ther e are no external transmissions on your network. Select Y[...]

Menu item Sub-menu item Sub-menu item Values and Description Ping Test This test is used to check network communications. This test sends link-level packets to a remote network host, then waits for an appropriate response. To run a ping test, set the following items: Dest T ype Specify whether the target device is an IPv4 or IPv6 node. Dest I P4 IP[...]

Menu item Sub-menu item Sub-menu item Values and Description Ping Results Use this item to view the ping test status and results using the control panel display. You can select the following items: Packets Sent Shows the number of packets (0 - 65 535) sent to the remote host since the most recent test was initiated or completed. Packets Received Sh[...]

Menu item Sub-menu item Sub-menu item Values and Description 100TX Auto : Limits auto-negotiation to a maximum link speed of 100 Mbps. 1000TX Full : 1000 Mbps, full-duplex oper ation. Print Protocols Use this item to print a pag e that lists the configuration of the following protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC. Table 2- 11 Jetdi[...]

Fax Setup Administration > Initial Setup > Fax Setup Table 2-12 Fax Setup me nu Menu item Sub-menu item Sub-menu item Values Description Required Settings Country/Region (Countries/regions listed) Configure the settings that are legally required for outgoing faxes. Date/Time Fax Header Information Phone Number Company Name PC Fax Send Disable[...]

Menu item Sub-menu item Sub-menu item Value s Description Fax Send Settings Fax Dial Volume Off Low (default) High Use this feature to set the volume of the tones that you hear while the device dials the fax number. Error Co rrection Mode Enabled (default) Disabl ed When Error Correction Mode is enable d and an error occurs during fax transmission,[...]

Menu item Sub-menu item Sub-menu item Values Description Redial Interval The range is between 1 and 5 minutes. The factory default is 5 minutes. Use this feature to specify the number of minutes between dialing attempts if the recipient number is busy or not answering. Detect Dial Tone Enabled Disabled (defau lt) Use this feature to specify whether[...]

E-mail Setup Administration > Initial Setup > E-mail Setup Use this menu to enable the e-mail featur e and to configu re basic e-mail settings. NOTE To configure adva nced e-mail settings, use the embedded Web server. For more information, see Embedded Web server . Table 2-13 E-mail Set up menu Menu item Values Description Address Validation [...]

Device Behavior menu Administration > Device Behavior Table 2-15 Device Behavior menu Menu item Sub-menu item Sub-menu item Values Description Language Select the language from the list. Select a different language for control-pa nel messages. When you select a new language, the keyboard layout might also change. Key Pres s Sound On (default) Of[...]

Menu item Sub-menu item Sub-menu item Value s Description Tray Behavior Use Requested Tray Exclus ively (default) First Control how the device handles jobs that have specified a specific input tray. Manually Feed Prompt Always (default) Unless Loaded Specify how a prompt should appear whe n the type or size for a job does not match the specified tr[...]

Menu item Sub-menu item Sub-menu item Values Description General Copy Behavior Scan Ahead Enabled (default) Disabled Turn on no-wait scanning. With Scan Ahead enabled, the pages in the orig inal document are scanned to disk and held until the device becomes available. Auto Print Interrupt Enabled Disabled (defau lt) When this feature is enabled, co[...]

Menu item Sub-menu item Sub-menu item Value s Description General Printing Behavior Override A4/Letter No Yes (default) When this feature is enabled, the job prints on letter-size paper when an A4 job is sent b ut no A4-size paper is loaded in the device (or prints on A4 paper when a letter-size job is sent but no letter-size paper is loaded ). Thi[...]

Menu item Sub-menu item Sub-menu item Values Description PCL Form Length Type a value between 5 and 128 lines. The factory default is 60 lines. PCL is a set of printer commands that Hewlett-Packard developed to provide access to printer features. Orientation Portrait (default) Landscape Select the orientation that is most often used for print jobs.[...]

Print Quality menu Administration > Print Quality Table 2-16 Print Quality menu Menu item Sub-menu item Values Description Adjust Color Highlights Cyan Density . Magenta Density . Yellow Dens ity . Black Density +5 to –5 . Default is 0 . Adjust the darkness or lightness of highlights on a printed page. Lower valu es represent lighter highlight[...]

Menu item Sub-menu item Values Description Optimize CACO3 In countries/regions where paper is expensive, this compound is added to paper to make it less expensive to produce. This compound makes the paper dusty, which affects print quality. Background1 Background2 Registration Long Paper Pre-rotation Re-transfer Tray 1 Belt Contact Restore Optimize[...]

Troubleshooting menu Administration > Troubleshooting NOTE Many of the menu items under th e Tr oubleshooting men u are for advanced troubleshooti ng purposes. Table 2-17 Troubleshooting me nu Menu item Sub-menu item Sub-menu item Value s Description Event Log Prin t This shows the event codes and their corresponding engine cycles on the co ntro[...]

Menu item Sub-menu item Sub-menu item Values Description Disable Cartridge Check Use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can be removed to determin e which particular color is the source of a problem. In this mode, all consumable-relate d errors are ignored. Paper Path Test Test Page Print Generate a te[...]

Menu item Sub-menu item Sub-menu item Value s Description Finishing Paper Path Test Staple s Finishing Options Choose from a list of available options. Test the paper-handling features on the finisher. Select the option that you want to test. Media Size Letter Legal A4 Executive (JIS) 8.5 x 13 Select the paper size for the test. Media Type Select f[...]

Menu item Sub-menu item Sub-menu item Values Description Component Test Exercise individual parts independe ntly to isolate noise, leaking, or other issues. To start the test, select one of the components. The test runs the number of times specified in the Repeat option. You might be prompted to remove parts from the device during the test. Press t[...]

Resets menu Administration > Resets Table 2-18 Resets menu Menu item Values Description Clear Local Address Book Clear Use this feature to clear all addresses from the address books that are stored on the device. Clear Fax Activity Log Yes No (default ) Use this feature to clear all events from the Fax Activity Log. Restore Factory Telecom Setti[...]

Service menu Administration > Service The Service menu is locked and requires a PIN for ac cess. This menu is intended for u se by authorized service personnel. ENWW Service menu 55[...]

56 Chapter 2 Co ntrol panel ENWW[...]

3 Software for Windows ● Supported Windows versions ● Install the pr inting-system softwa re ● Supported printer drivers ● Remove software for Windows ● Select the correct printer driver ● Priority for print settings ● Open the printer drive rs ENWW 57[...]

Supported Windows versions Software Windows 2000 R /XP R /Server 2003 R /Vista TM Windows Installer x PCL 5 driver software 1 x PCL 6 dr iver softwar e (black only) x PCL 6 driver software x PostScript emulation x HP Easy Printer Care 1 x HP Web Jetadmin 1 x Universal Print Driver x 1 Available only on the World Wide Web. You can also purchase the [...]

Install the printing-system software The MFP comes with a CD tha t contains printer driver and i nstallation software for Windo ws and Macintosh operating systems. Instal l the printing system software to take full advantage of the MFP features. If you do not have access to a CD-ROM d rive, downlo ad the printing-system so ftware from the Internet [...]

The installer does not support MFP installation or MFP object creatio n on Novell servers. To install your MFP and create ob jects on a Novell serv er, use an HP utilit y (such as HP Web Jetadmin ) or a Novell utility (such as NWAdmin). You must have admini strator privileges to install software in Windows 2000, Windows Server 2003, Windows XP, or [...]

If installation fails, reinstall th e software. If this fails, check th e installation notes and readme files on the MFP CD or the flyer t hat ca me in the MFP box, or go to http:// www.hp.com/ support/ ljcm4730mfp . ENWW Install the printing-system softw are 61[...]

Supported printer drivers Operating system PCL 5 PCL 6 PS level 3 emulation Windows Mac OS X V10.2 and later Linux 1 1 For Linux, download th e postscript level 3 emulation driver from www.hp.com/ go/linuxpr inting . The printer drivers include online He lp that has instructions for commo n printing tasks and also describes the buttons, checkboxes,[...]

Remove software for Windows 1. Click the Windows Start menu, and then click Settings and Control Panel . 2. Double-click Add o r Remove Programs . 3. Click the software yo u want to remove. 4. Click Remove . 5. Follow any on-screen instructi ons to complete the uninstallation. ENWW Remove softwar e for Windows 63[...]

Select the correct printer driver Printer drivers provide access to the device features and allow the computer to communicate with the MFP by using a printer lang uage. ● HP PCL 5 driver . Recommended for general office Windows mo nochrome and color printing. Backward compatible with previo us PCL versions or older LaserJet printers. Best choice [...]

Automatic Configuration If you have modified the device configuration since in stallation, the driver ca n be automatically updated with the new configuration. In the Properties dialog box (se e Open the printer drivers ), on the Device Settings tab, select the Update Now option from the drop-down box to update the driver. ENWW Select the correct p[...]

Priority for print settings Changes to print settings are p rioritized depending on where the changes are mad e: NOTE The names of commands and dialog boxes mi ght vary depending on your software program. ● Page Setup d ialog box : Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Se[...]

Open the printer drivers Operating System To change the setting s for all print jobs until the software program is closed To change the default setting s for all print jobs To change the device configuration settings Windows 2000, XP, Server 2003, and Vista 1. On the File menu in the software program, click Print . 2. Select the driver, and then cl[...]

68 Chapter 3 Softwa re for Windows ENWW[...]

4 Software for Macintosh ● Software for Macint osh computers ● Remove so ftware from Ma ci ntosh operating systems ENWW 69[...]

Software for Macintosh computers The HP installer provides PostScript ® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. For network connections, u se the embedded Web server (EWS) to conf igure the device . See Embedded Web server . The printing system software incl ud[...]

Remove software from Macintosh operating systems To remove the software from a Macintosh co mput er, drag the PPD f iles to the tras h can. ENWW Remove software from Macintosh operating systems 71[...]

72 Chapter 4 Software fo r Macintosh ENWW[...]

5 Software for other operating systems ● HP Web Jetadmin ● UNIX ENWW 73[...]

HP Web Jetadmin Use HP Web Jeta dmin to manage HP Jetdirect-conn ected printers within your intranet. HP Web Jetadmin is a browser -based manageme nt tool th at can be installed on the following systems: ● Fedora Core an d SuSE Linux ● Windows 2000 Professional , Server, and Advanced Server ● Windows Server 2003 ● Windows XP Professional Wh[...]

UNIX The HP Jet direct Printer In staller for UNIX is a simp le printer installation ut ility for HP-UX and Solaris networks. It is available fo r download from HP Customer Care Online at http://www.hp. com/ supp ort/ net_printing . NOTE Sample model scripts for UNIX (HP-UX, Su n Solaris) are av ailable at http://www .hp.com/ go/unixmodelscripts . [...]

76 Chapter 5 Software for other operating systems ENWW[...]

6 Connectivity ● Parallel connecti on ● USB connection ● Auxiliary connection ● Network configuration ● Network utilities ENWW 77[...]

Parallel connection Establish a paralle l connection by connecting the MFP to the computer with a bidirectiona l parallel cable (IEEE-1284C compliant) that has a c- connector. The cable can be a ma ximum of 10 meters (30 feet) long. Figure 6-1 Parallel port connection 1 C-connector 2 Parallel port NOTE To use the enhanced ca pabilities of the bidir[...]

USB connection This MFP supports USB 2.0 device and host USB connections. The USB ports are located on the back of the MFP. You must use an A-to-B type USB cabl e that is no longe r than 2 meters (6.56 feet) Figure 6 -2 USB connection 1 USB connector 2 USB port ENWW USB connection 79[...]

Auxiliary connection This MFP supports an auxiliary conn ection for paper handling input devices. The port is lo cated on the back of the MFP. NOTE This connector canno t be used by the 3- bin mailbox or stapler/stacker accessories. Figure 6-3 Auxiliary connection 1 Auxiliary connection port (Jetlink) 80 Chapter 6 Conn ectivity ENWW[...]

Network configuration You might need to configu re certain network parameters on the device. You can con figure these parameters i n the following locations: ● Installation software ● Device control panel ● Embedded Web server ● Management software (HP Web Je tadmin or HP LaserJet Utility for Macintosh) NOTE For more information ab out usin[...]

6. Touch IPV4 Settings . 7. Touch Config Method . 8. Touch Manual . 9. Touch Save . 10. Touch Manual Settings . 11. Touch IP Address . 12. Touch the IP Address text box. 13. Use the touchscreen keyp ad to type the IP address. 14. Touch OK . 15. Touch Save . Set the subnet mask 1. Scroll to and touch Administration . 2. Scroll to and touch Initial S[...]

5. Touch TCP/IP . 6. Touch IPV4 Settings . 7. Touch Config Me thod . 8. Touch Manual . 9. Touch Save . 10. Touch Manual Settings . 11. Touch Default Gateway . 12. Touch the D efault Gatew ay text box. 13. Use the touchscreen keybo ard to type the default gateway. 14. Touch OK . 15. Touch Save . Configure TCP/IPv6 parameter s For information ab out [...]

7. Touch Off . 8. Touch Save . Disable AppleTalk 1. Scroll to and touch Administration . 2. Scroll to and touch Initial Setup . 3. Touch Networking and I/O . 4. Touch Embedded Jetdirect . 5. Touch AppleTalk . 6. Touch Enable . 7. Touch Off . 8. Touch Save . Disable DLC/LLC 1. Scroll to and touch Administration . 2. Scroll to and touch Initial Setup[...]

Network utilities The device is equip ped with several utilities that make it easy to monitor and manage the device on a network. HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-co nnected printers within your intranet, and it shou ld be installed only on the network administrator’s co mputer. To download a cur[...]

HP Easy Printer Care software The HP Easy Printer Care soft ware is a program that you can use for the following tasks: ● Discovering printers on the ne twork and checking the sta tus of each d evice ● Setting and viewing device and supplies alerts for multiple printers at the same time ● Shopping online fo r supplies ● Using HP online t ro[...]

7 Paper and print media ● Understand paper and print media use ● Supported paper and prin t media sizes ● Custom paper sizes ● Special paper or print me dia guidelines ● Load paper and pri nt media ● Configure tr ays ● Select the output bin ENWW 87[...]

Understand paper and print media use This product supports a variety of paper an d other pr int media in acco rdance with the guidelines in this user guide. Paper or pr int media that does not meet these guidelines might cause the followin g problems: ● Poor print quality ● Increased jams ● Premature wear o n the pr oduct, requiring repa ir F[...]

Supported paper and print media sizes This product sup ports a number of pap er sizes, and it adapt s to various media. NOTE To obtain best print results, select the approp riate paper size and type in your print driver before printing. Table 7-1 Support ed paper and print media sizes Size Dimensions Tray 1, mailbox, stacker Trays 2, 3, 4 Stapler L[...]

Size Dimensions Tray 1, mailbox, stacker Trays 2, 3, 4 Sta pler Post Card 100 x 148 mm (3.94 x 5.83 in.) Double Post Card 148 x 200 mm (5.83 x 7.87 in.) Postcard (US) 88.9 x 139.7 mm (3.5 x 5.5 in.) Postcard (European) 105 x 148 mm (4.13 x 5.83 in.) Table 7-2 Supported envelopes an d postcards (continued) 90 Chapter 7 Pap er and print media ENWW[...]

Custom paper sizes This product supports a variety of custom paper size s. Supported custom sizes are sizes that are within the minimum- and maximu m-size guidelines for the product but ar e not listed in the supported paper sizes table. When using a supported custom size, spec ify the custom size in the prin t driver, and load the paper in a tray [...]

Special paper or print media guidelines This product supports printing on special medi a. Use the following guidelines to obtain satisfa ctory results. When using special paper or print me dia, be su re to set the type and size in your p rint driver to obtain the best print results. CAUTION HP L aserJet printers use fusers to bond dry toner p artic[...]

Load paper and print media You can load different m edia in the trays and then r equest media by type or size by using the con trol panel. Load tray 1 CAUTION To avoid jams, ne ver add or remove media f rom tray 1 during p rinting. 1. Open tr ay 1. 2. Set the side gui des to the desired width. 3. Load media in the tray with the side to be printe d [...]

Address type Left margin Top margin Return 15 mm (0.6 inches) 15 mm (0.6 inches) Destination 102 mm (4 inches) 51 mm (2 inches) For envelopes of othe r sizes, adjust the margin settings appropri ately. Load trays 2, 3, or 4 Trays 2, 3, and 4 ea ch hold up to 500 sh eets of st andard paper or a 50.8 mm (2-inch) stack o f labels. Tray 2 stacks ab ove[...]

2. Adjust the rear med ia-length guide by sq ueezing the guide adju stment latch an d sliding the b ack of the tray to the le ngth of the media you are using. 3. Slide the media-widt h guides open to the size for the media you are using. ENWW Load paper and pri nt media 95[...]

4. Load media into the tray face up. NOTE For best performance, fill the tray completely without sp litting the ream of paper. Splitting the ream can cause a mu ltifeed proble m. The capacity of the paper tray can vary. For example, if you are using 75 g/m 2 (20 lb) paper, the tray holds a full ream of 500 shee ts. If the media is heavier, the tray[...]

CAUTION Do not print cardstock, enve lopes, heavy or extra heavy paper, or unsu pported sizes of media from the 500 -sheet trays. Print on these ty pes of media on ly from tray 1. Do not overf ill the input tray or open it while it is in use. Doing so can cause paper jams. Load custom-size media into tray 2 To use custo m media, change the size set[...]

Configure trays The MFP automatically pr ompts you to configure a tray for type and size in the follo wing situations: ● When you load pa per into the tray ● When you specify a particul ar tray or media type for a print job throug h the printer d river or a software program and the tray is not conf igured to match the prin t-job’s settings Th[...]

Configure a tray by using the Supplies Status menu You can also configure the trays for type and size without a prompt from th e MFP. 1. Scroll to and t ouch Supplies Status . 2. Touch the de sired tray. 3. Touch Modify . 4. Select the size and type. If you select a custom type, use the numer ic keypad to set the X dimension and the Y dimens ion, a[...]

Transparency ● The printer does not stop any pages for sens ing but disting uishes between transparencies (Transparency mode) and p aper (Normal mode). ● This is the fastest mode an d is useful for high-volume printing in Normal mode. Tray 2–4 sensing Expanded se nsing ● The printer stops the first five pages fed from each paper tray to sen[...]

Select the output bin Standard output bins The MFP has an ADF outp ut bin and the st andard outp ut bin for print ed pages. 1 Standard output bin 2 ADF output bin (for copy originals) When you scan or copy do cuments by using the ADF, the originals are automa tically delivered to the ADF output bin. Copies made from the sc anner gla ss are delivere[...]

1 3–bin mailbox output bins 2 ADF output bin (for copy originals) The top two bins each hold up to 100 sheets of pape r. A senso r stops the MFP when a bin is full. MFP operation continues whe n you empty or reduce the amou nt of media in th e bin. The lower bin ho lds up to 500 sheets of paper. Select an output location If possible, select an o [...]

4. Select the Device Settings tab. 5. Use either of the following methods to select the stapler/s tacker. ● Scroll down to Auto matic Configura tion , select Update Now , an d click Apply . ● Scroll down to Accessory Ou tput Bin , select HP 500 sheet stap ler/stacker or HP 700 Sheet 3-bin Mailb ox , and click Apply . Configure th e printer driv[...]

Select the operating mode in the printer drive r (Mac OS X) 1. In the Apple menu, click System Preferences . 2. In the System Preferen ces box, click Print an d Fax . 3. Click Set Up Printers . A Printer List displays. 4. Select the HP product, and then click Show Info on the Printers menu. 5. Select the Installable Options panel. 6. In the Accesso[...]

8 Use product features ● Economy settin gs ● Job storage fe atures ENWW 105[...]

Economy settings Sleep and wake Set the sleep delay Use the sleep-delay feature to set the period of time th at the MFP must be idle before it enters the sleep mode. The de fault setting is 45 minutes. 1. Scroll to and touch Administration . 2. Touch Time/Scheduli ng . 3. Touch Sleep Delay . 4. Touch the sleep-delay se tting that you want. Set the [...]

Job storage features The following job-storage features are available for print jobs : ● Proof and hold jobs : This feature provides a q uick and easy way to print and proof one copy of a job and then print the additional co pies. ● Personal jobs : When you send a private job to the device, the job does not pr int until you provide the required[...]

Use the proof an d hold feature The proof an d hold featu re provides a quick and ea sy way to print and proof o ne copy of a job and then to print the additional copies. To permanentl y store the job and prevent the de vice from deleting it when space is n eeded for something else, select the Stored Job option in the driver. Create a proof and hol[...]

Use the personal job feature Use the personal printin g feature to specify that a job is not pri nted until you release it. First, set a 4- digit PIN by typi ng the PIN in the printer driver. The PI N is sent to the device as part of the print job. After you have sent the print job to the de vice, you must use the PIN to prin t the job. Create a pe[...]

Use the QuickCopy feature The QuickCopy feature prints the re quested number of copies of a jo b and stores a copy on the device hard disk. Addition al copies of the job can be printed later . This feature ca n be turned off in the printer driver. The default nu mber of differen t QuickCopy jobs th at can be stored on the device is 32. At the co nt[...]

Use the stored job feature You can save a print j ob to the device hard disk without printing it. You can then print the job at any time at the device control p anel. For example, you might want to download a personnel form, calen dar, time sheet, or accounting form that othe r users can print when th ey need it. You also can cre ate a stored copy [...]

If the file has (lock symbol) next to it, the job is a p rivate job and requires a PIN. See Use the persona l job featur e . Delete a stored job Jobs stored on the devic e hard disk can b e deleted at the co ntrol panel. 1. From the Home screen, touch Job Storag e . 2. Touch the Retrieve tab. 3. Scroll to and touch the job storage folder that holds[...]

9P r i n t t a s k s ● Media type and tray loadin g ● Windows pr inter-driver fea tures ● Macintosh printer-driver features ● Staple document s ● Cancel a print job ENWW 113[...]

Media type and tray loading Minimum media d imensions are 76 x 127 mm (3 x 5 inches). Maximum media dimensio ns are 216 x 356 mm (8.5 x 14 inches). Table 9- 1 Tray 1 media informat ion Media type Media specifications Media quantity Driver settings Paper orientation Output Paper and cardstock, standard sizes Range: 60 g/m 2 (16 lb) bond to 220 g/m 2[...]

Media type Media specifications Media quantity Driver settings Paper orien tation Output Heavy 0.13 mm (0.005 in.) thick Maximum stack height: 56 mm (2.2 in.) Light g lossy, glossy, or heavy glossy Side to be printed on facing up Glossy Range: 75 g/m 2 (20 lb) bond to 120 g/m 2 (32 lb) bond Maximum stack height: 56 mm (2.2 in.) Light g lossy, gloss[...]

Windows printer-driver features Create and use printing shortcuts in Windows Use printing shortcu ts to save the curren t driver settings for reuse. Shortcuts are available on most printer-driver tabs. You can save up to 25 printin g shortcuts. Create a printin g shortcut 1. On the File menu in the software program, click Print . 2. Select the driv[...]

3. Click the Paper/Quality tab. 4. In the Special pages list box, click Print pages on different paper . 5. Click Settings . 6. Select the settings that you want to use to print specific pages on different p aper. Click Add . 7. Click OK to return to the Paper/Quality tab. 8. Click OK . NOTE The paper si ze must be the same for all page s of the pr[...]

Reduce or enlarge a document 1. On the File menu in the software program, click Print . 2. Select the driver , and then click Properties or Preferences . 3. On the Effects tab, next to % of Actual Size , type the percent age by which you want to reduce or enlarge your document. You can also use the scroll bar to adjust the percentage. 4. Click OK .[...]

Print on both sides of th e page (duplex printing) Automatic two-sided (duplex) printing Specify two-sided printing options in your software program o r in the printer driver. If you cannot see this option, use the fo llowing information to make the duplex printing options avai lable. ● Verify that the printer driver is configured to show the two[...]

Enable or disable auto matic two-sided printing from the co ntrol panel If you cannot adjust two-sided p rinting settings in your software program or printer driver, adjust them on the control pa nel. The factory default setting is 1-sided . CAUTION Do not use two-sided printi ng when printing on labels. Serious da mage can result. NOTE Changing se[...]

Enable or disable au tomatic two-sided printing in the Windows printer driver 1. Insert enoug h paper into one of the trays to acco mmodate the print job. CAUTION Do not load media that is heavier than 105 g/m 2 (28 lb bond). This ca n jam the MFP. 2. Open the printer driver. 3. On the Finishing tab, click Print on Both Sides . 4. Click OK . Layout[...]

NOTE The default binding setting is to bind on the long edge when the page is set up for portrait orientation. To change to long-edge binding, click the Flip Pages Up check box. Printing booklets Some versions of the printer d river offer booklet-pri nting settings. Select binding on the left or right side on letter, l egal, or A4 paper size. Windo[...]

1 2 3 4 1. Long-edge landscape Every other printed image is oriented upside-down. Fa cing pages are read continuously from top to bottom. 2. Short-edge landscape Every printed image is or iented right-side -up. Facing pages ar e read from top to bottom. 3. Long-edge portra it This is the default setting, and the most common layout used. Every print[...]

3. Click the Device Settings tab. 4. On the Output tab, click the drop-down list u nder Staple , and click One- edge . Configure the printer driver to r ecogniz e the optional stapler stacker 1. Open the Printers folder. 2. Select HP Color LaserJet CM4730 MFP . 3. On the File menu, click Properties . 4. Select the Device Set tings tab. 5. Use eithe[...]

Use the Services tab If the product is conn ected to a network, use the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded Web Serve r. This page shows the current status of the product, the percentage of life remaining for each supply, and inform[...]

Macintosh printe r-driver features Create and use printing shortcuts in Macintosh Use printing shortcuts to save the curr ent printer driver settings for reuse. Create a printin g shortcut 1. On the File menu in the software program, click Print . 2. Select the driver , and then click Properties or Preferences . 3. Select the print settings. 4. In [...]

Use watermarks A watermark is a notice, such as “Confidential,” th at is printed in the backgr ound of each page of a document. 1. On the File menu, click Print . 2. Open the Watermarks menu. 3. Next to Mode , select the type of watermark to use. Select Watermark to print a semi-transparent message. Select Overlay to print a me ssage that is no[...]

To use two-sided prin ting: ● Verify that the printer dr iver is configured to show the two- side d printing options: automatic and manual. ● After the two- sided printing option ap pears, select the appropriate setting s in the printer-driver software, including the page and binding orientation. ● Automatic two-sided p rinting is not support[...]

Enable or disable au tomatic two-sided printing fr om the control panel If you cannot adjust two- sided printi ng settings in your soft ware program or printer driver, adjus t them on the control panel . The factory default setting is 1-sid ed . CAUTION Do not use tw o-sided print ing when prin ting on labels. Seri ous damage can result. NOTE Chang[...]

Enable or disable auto matic two-sided pr intin g in the Macintosh printer driv er Use automatic duplex printing 1. Insert enough paper into one of the trays to acco mmo date the print job. If you are lo ading special paper such as lette rhead, load it in one of the followi ng ways: ● For tray 1, load the letterhead p aper face-up with the bottom[...]

Options for b inding two- sided pri nting jobs Before printi ng a two-sided documen t, use the printe r driver to select the binding. Long-edge or book binding is the co nventional layout used in boo k bind ing. Short-edge or tab let binding is the typical calendar binding. NOTE The default bindi ng setting is to bind on the long edge when the page[...]

4. Select the Installable Options tab. 5. Scroll to Accessory O utput Bins and select HP 500 sheet stapler/stacker or HP 700 sheet 3- bin Mailbox . 6. Click Apply Cha nges . Set the color options Use the Color Op tions pop-up menu to control how colors are interpreted and printed from software programs. 1. On the File menu in the software program, [...]

Staple documents The optional stapler/stacker ha s the following specifications: ● It can staple jobs of up to 30 sheets of 75 g/m 2 (20 lb) paper. ● It can staple letter-size, A4 -size, legal-size paper, Ex ecutive (JIS), and 8.5 x 13. ● It can stack up to 5 00 sheets of paper. ● Paper weight can ran ge from 60 to 120 g/m 2 (16 to 32 lb). [...]

Set the stapler at the contro l panel for a single copy job NOTE The following proce dure sets the stapling option fo r only the current copy job. 1. Scroll to and touch Copy . 2. Touch Staple/Collate . 3. Touch the staple option you want to use. Configure the device to stop or continue when the st aple cartridge is empty You can specify wh ether t[...]

2. Open the staple-cartridge cover. 3. Grasp the green staple-cartridge handle an d pull the old staple cartridge out of the staple r unit. 4. Insert the new st aple cartridge in to the stapler unit and push down on the gree n handle until the unit snaps into place. 5. Close the st aple-cartridge cov er, and slide th e stapler/stacker into the MFP.[...]

Cancel a print job You can stop a print request by using the control panel or by using the software prog ram. For instruc tions about how to stop a print req uest from a computer on a network, see the online Help for the specific network soft ware. NOTE It can take some time for a ll printing to clear after yo u have canceled a print job. Stop the [...]

10 Using color The HP Color LaserJet CM4730 MFP series offers great color printing as soon as you se t up the MFP. It provides a combination of auto matic color features to generate excellent co lor results for the general office user, plus sophisticated to ols for the prof essional who has experience printing in color. The HP Color Lase rJet CM473[...]

HP ImageREt 3600 HP ImageREt 3600 print technology is a system of innovative technologies developed exclusively by HP to deliver superior print qualit y. The HP ImageREt system sets it self apart from the industr y by integrating technolog y advancements and optimizing each element of the print system. Several categories of HP Imag eREt have been d[...]

Restrict color use The HP Color LaserJet CM4730 MF P Series includes a Restric t Color setting. A network administrator can use the setting to restrict user access to the colo r printing and copyin g features in ord er to conserve color toner. If you are unable to print in color, see your network admi nistrator. Restrict color printing 1. Scroll to[...]

Paper selection For the best color and image quality, it is important to select the appropriate media type from the MFP menu or fro m the front panel. 140 Chapter 10 Using color ENWW[...]

Color options Color options enab le optimal color output aut omatically for diverse types of do cuments. Color options use object tagging, wh ich allows optim al color and hal ftone settings to b e used for diff erent objects (text, graphics, and photos) on a page. The printer d river determines which objects are used on a page and use s halftone a[...]

sRGB Standard red-gre en-blue (sRG B) is a worldwide color standard orig inally developed by HP and Microso ft as a common co lor language for monitors, inpu t devi ces (scanners, digital ca meras), and output devices (MFPs, printers, plotte rs). It is the default color sp a ce used for HP products, Microsoft operating systems, the Web, and most of[...]

Print in four colors — CMYK Cyan, magenta, yellow, and black (C MYK) are the inks use d by a printing press. The process is often called four-color printing. CMYK data files ar e typically used by and originate from graphic ar ts (printing and publishing) environments. The MFP will accept CMYK colors thro ugh the PS printer driver. The MFP color-[...]

CMYK ink set emulation (PostScript only) The MFP color rende ring of CMYK can be made to e mulate several standard offset press ink sets. In some situations, the CMYK colo r values in an image or document might not be suited to th e MFP. For example, a documen t might be optimized f or another p rinter. For best r esults, the CMYK values should be [...]

Color matching The process of matching MFP output color to your computer screen is quite complex because printers and computer monitors use different me thods of producing color. Mo nitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) pro cess.[...]

Most process sample books w ill state which process standar ds were used to p rint the sample b ook. In most cases they will be SWOP, EURO, or DIC. To get optimal color matchi ng to the process sample book, select the correspon ding ink emulation from the MFP menu. If you cannot identify the process standard, use SWO P ink emulation. Printing color[...]

Manage printer color options on Windows computers Setting color options to Au tomatic typically produce s the best possible print q uality for the most common printing require ments. However, for some documents, setting the color options manually can enh ance the way the do cument appears. Examples of these do cuments include marketing brochures th[...]

● Select AdobeRGB for documents that use the AdobeRGB color space rather than sRGB. For example, some digital ca meras capture images in AdobeRBG, and documents that are produced with Adobe PhotoShop use the AdobeRGB color space. When printing from a professional software program that uses AdobeRGB, it is important that you turn off the color man[...]

Halftone options Halftone options affe ct the resolution and clarity of your color output. You can select halftone settings for text, graphics, and photographs indep endently. The two halftone optio ns are Smooth and Detail . ● The Smooth option provides better results for large, solid-f illed print areas. It also enhances photographs by smoo thi[...]

Manage printer color options on Macintosh computers Setting the color opt ions to Automatic typica lly produces the be st possible print quality f or the most common printing re quirements. However, for some documen ts, setting the color options manually can enhance the wa y the document appe ars. Examples of these docum ents include marketin g bro[...]

NOTE Some software programs convert text or graphi cs to raster images. In these cases, the Photographs settings also control text and graphics. Neutral Grays The Neutral Grays setting determines the method that the prin ter uses to create gr ay colors in text, graphics, and ph otographs. Two values are availab le for the Neutral Grays setting: ●[...]

increases the edg e sharpness. Trapping reduces the effe ct of incorrect color alignment by slightly overlapping the edge s of adjacent objects. The color REt option smooths the edges. NOTE If you notice white gaps between objects, or if you notice areas that have a sligh t shadow of cyan, magenta, or yellow at the e dge, choose an edge-control set[...]

11 Copy This device can function as a stan dalone, walk-up copier. It is not nece ssary to ins tall the printing system software on the computer; you can adjust the copy setting s at the control panel. You can also copy originals by using either the document feeder or the scanner g lass. This chapter pro vides information about how to make copies a[...]

Use the Copy screen From the Hom e screen, touch Copy to view the Copy screen. Note that only the first six copy fea tures are immediately visible . In order to view additional co py fe atures, touch More Options . Figure 11-1 Copy screen 154 Chapter 11 Copy ENWW[...]

Set the default copy options You can use the admini stration menu to establish defaul t settings that apply to al l copy jobs. If necessary, you can override most settings for an in dividual job. After that job is complete, the device returns to the default settings. 1. From the Home screen, scro ll to and touch Administration . 2. Touch Default Jo[...]

Basic copy instructions This section provide s the bas ic instructions for copying. Copy from the scanner glass Use the scanner gla ss to make as many as 999 copi es of smal l, lightweight med ia (less than 60 g/ m 2 or 16 lb) or heavy media (mo re than 105 g/m 2 or 28 lb). This includes media such as rece ipts, newspaper clippings, photogra phs, o[...]

Adjust the copy settings The device offers several feature s so you can optimi ze copied o utput. These features are all available on the Copy screen. The Copy screen consists of several pa ges. From the first p age, touch More Options to go to the next page. Then touch the up or down arrow buttons to scroll to other pages. For details about how to[...]

Copy two-sided documents Two-sided docume nts can be copied ma nually or automatica lly. Copying two-sided documents manually Copies resulting f rom this procedure ar e printed on one sid e, and need to be hand-c ollated. 1. Load the documen ts to be copied into the document feeder in put tray with the first page facing up, and with the top of the [...]

4. Touch 2-sided or iginal, 2-sided output . 5. Touch OK . 6. Touch Start Copy . Make one-sided copies from two-sided documents 1. Load the documents to be copied into the document feeder with the first page facing up, and wi th the top o f the page leading. 2. On the control pane l, touch Copy . 3. Touch Sides . 4. Touch 2-sided or iginal, 1-sided[...]

Copy mixed-size originals You can copy origina l documents that are printed on differ ent sizes of paper as lo ng as the sheets of paper have one common dim ension. For example, you could combin e letter and legal sizes, or you could combine A4 and A5 sizes. 1. Arrange the sheets in the original document so they all have the same width. 2. Place th[...]

Change the copy-collation setting You can set the device to automatically collate multip le copies into sets. For example, if you are m aking two copies of three pa ges and the automat ic collation is on, the pages print in th is order: 1,2,3,1,2,3. If automatic collation is off, the page s print in this order: 1,1,2,2,3,3. To use the a utomatic co[...]

Copy photos and books Copy a photo NOTE Photos should be copie d from the flatbed scanner, not from the document fe eder. 1. Lift the lid and place th e photo on the flatbed sc anner with the picture-side down and the u pper- left corner of the photo in the up per-left corner of the glass. 2. Gently close the lid. 3. Touch Start Copy . Copy a book [...]

Combine copy jobs by using Job Build Use the Job Build feature to buil d a single copy job from multiple scans . You can use either the docume nt feeder or the scanne r glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy . 2. Scroll to and t ouch Job Build . 3. Touch Job Build On . 4. Touch OK . 5. If necessary, sele[...]

Cancel a copy job To cancel the copy jo b that is currently running, touch Stop on the contro l panel. This pauses the device. Then touch Ca ncel Current Job . NOTE If you cancel a copy job, clear the docume nt from the flatbed scanner or from the automatic document fe eder. 164 Chapter 11 Copy ENWW[...]

12 Scan and send to e-mail The MFP offers color-scanning and digital-sending cap abilities. By using t he control panel, yo u can scan black-and-white or col or documents and send them to an e-mail address as an e-mail atta chment. To use digital send ing, the device must be connected to a loca l area network (LAN). NOTE The e-mail icon is not show[...]

Configure e-mail settings Before you can send a document to e- mail, you must conf igure the device. NOTE The instructions that follow are for configurin g the device at the control pane l. You can also perform these procedu res by using the embedded We b server. For more information, see Embedded Web server . Supported protocols The HP LaserJet CM[...]

Test the SMTP settings 1. From the Home screen, touch Administration . 2. Touch Initial Setup . 3. Touch E-mail Setup , and then touch Test Send Gateways . If the configuration is correct, Gate ways OK appears on the control-panel display. If the first test was successful, send an e-mail to yourse lf by using the digital-send feature. If yo u recei[...]

Use the Send E-mail screen Use the touchscreen to navigate through the option s on the Send E-mail screen. 1 Send E-mail button Touching this button scans the document and s ends an e-mail file to the provide d e-mail addresses. 2 Home button Touching this button opens the Home screen. 3 From: field Touch this field to open the keyboard, and th en [...]

Perform basic e-mail functions The device e-mail feat ure offers th e following benefits: ● Sends documents to multiple e-mail addresses, saving time and delivery costs. ● Delivers files in black-and-white or in color. Files can be sent in different file formats that the recipient can manipula te. With e-mail, documents are scanned into the dev[...]

Use the auto-compl ete function When you type char acters into th e To: , CC: , or From: fields on the Send E-mail screen, the auto- complete function is activated. As you type the req u ired address or name by using the keyboard screen, the device automatically searches the address book list an d comple tes the address or name by using the first m[...]

Use the address book You can send e-mail to a l ist of recipients by using the address book fea ture of the device. See your system administrator for informatio n about configuring address lists. NOTE You can also use the e mbedded Web serve r (EWS) to create and ma nage the e-mail address boo k. The EWS e-mail address book can b e used to add, edi[...]

Add e-mail addresses to the local address b ook 1. Touch Local . 2. Touch . 3. (Optional) Touch the Name field , and in the keyboard that ap pears type a name for the new e ntry. Touch OK . The name is the alias for the e-mail addre ss. If you do not type an alias name, the alias wil l be the e-mail address itself. 4. Touch the Address field, and i[...]

Change e-mail settings for the current job Use the More Options button to change the following e-mail settin gs for the current print job: Button Description Document File Type Touch this button to change the type of file the device creates after scanning the document. Output Quality Touch this button to increase or decrease the print quality of th[...]

Scan to a folder If the system administrator has made the feature avail able, the device can scan a file and send it to a folder on the network. Supported operating systems for folder destinations include Windows 2000, Windows XP, and Windows Server 2003. NOTE You might be required to supply a use r name and password in order to use this option, or[...]

Scan to a workflow destination NOTE This device feature is pro vided by the optional Digital Sending Software. If the system administrator has enabled the workflow functionality, you can scan a document and send it to a custom workflow destinatio n. A workflow destination gi ves you the ability to send additional information, alon g with the scanne[...]

176 Chapter 12 Scan and send to e-mail ENWW[...]

13 Fax ● Analog fax ● Digital fax ENWW 177[...]

Analog fax When the anal og fax accessory is installed, the MFP can functio n as a standalone fax machine. The HP Color La serJet CM4730f MFP, HP Color LaserJet CM4730fsk MFP, and HP Color LaserJet CM4730fm MFP mode ls come with a fax accessory alre ady installed. For the HP Color LaserJet CM4730 MFP (base model), you can order this accessory as an[...]

Configure and use the fax features Before you ca n use the fax features, you must configure them in the control-panel menus. For complete information abou t configuring and using the fax accessory, and fo r information about troubleshooting problems with the fa x accessory, see the HP LaserJet Analog Fax Accessory 300 User Guide . This guide is pro[...]

Digital fax Digital faxing is availa ble when you install the optional HP Digital Sending Software. For information about ordering t his software, go to http://www.hp.com/ go/digitalsending . With digital faxing, the MFP does not need to be connected dire ctly to a phone line. In stead, the MFP can send a fax in one of three ways: ● LAN fax sends[...]

14 Manage the MFP ● Information pages ● Embedded Web server ● HP Easy Printer Care software ● HP Web Jetadmin software ● HP Printer Utilit y for Macintosh ● Security features ● Set the real-time clock ● Configure a lerts ● Upgrade the firmware ● Manage memory ● Manage supplies ENWW 181[...]

Information pages Information pages provide details about th e device and its current configuration. The foll owing table provides the instructions for printing the information pages. Page description How to print the p age from the MF P control panel Menu map Shows the control-panel menus and available settings. 1. From the Home screen, touch Admi[...]

Page descript ion How to print the page from the MFP control panel memory cards, o r hard disks, that are installed in the device. 4. Touch File Directory . 5. Touch Print . Fax reports Five reports show fax activity, fax calls, billing codes, blocked fax numbers, and speed-dial numbers. NOTE Fax reports are available only on device models that hav[...]

Embedded Web server Use the embedded We b server to view MFP and network status and to manage printing function s from your computer instead of fro m the MFP control pan el. The following are examples of what you can do using the embedd ed Web server: NOTE When the printer is directly connected to a computer, use the HP Easy Printe r Care software [...]

Information tab The Information pages group consists of the fo llowing pages. ● Device St atus . This pag e shows the MFP status a nd shows the life remaining o f HP supplies, with 0% representing that a supply is empty. The page also shows the type and size of print media set for each tray. To change th e default settings, click Change Settings [...]

● Language . Dete rmine the language in which to show the embedded Web server i nformation. ● Date & Time . Use this page to set the corre ct date and time for the d evice. Once the time is set, the device's real-time clock ma intains the accurate time. ● Wake Time pa ge . Wake Time can be set to wake the MFP at a certain time on a d[...]

embedded Web server, you must con nect before yo u can visit these Web sites. Connecting might require that you close the embedded Web serve r and reopen it. ● HP Instant Suppo rt . Connects to the HP Web site to help yo u find solut ions. This service analyzes your MFP error log and con figuration informatio n to provide d iagnostic and support [...]

HP Easy Printer Care software HP Easy Printer Care software is a software program that you can use for the following tasks: ● Check the pr inter sta tus. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and mai ntenance tools. You can use the HP Easy Printer Care software when the printer is di rectly connected to [...]

Section Description NOTE If you use a dial-up connection and did not conne ct to the Internet when you first opened the HP Easy Pr inter Care soft ware, you must connect before you can visit these Web sites. Supplies Ordering window Provides access to online or e-mail supplies ordering. ● Ordering list: Shows the supplies that you can orde r for [...]

HP Web Jetadmin software HP Web Jetadmin is a Web- based software solution for remotely installing, monitoring , and troubleshoot ing network-co nnected periph erals. The intuitiv e browser interfac e simplifies cross-platfo rm management of a wide ran ge of devices, including HP and non-HP printers. Management is p roactive, allowing network admin[...]

HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Ma c OS X V10.2, V10.3, or V10.4 computer. This section describes se veral functions that you can perf orm through the HP Printer Utility. Open the HP Printer Utility The process that you use to start the HP Printer Ut ility depends on the Maci nt[...]

View supplies status View the status of the printer suppl ies (such as print cartrid ges, imaging drum, or print media) from a computer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Supplies Status . 3. Click the Supplie s tab to view the status of various replaceable supplies, and click the Media tab to view the st[...]

Update the firmware Update the printer firmware by lo ading the new firmware file from the computer. You can find new firmware file s for your printer at http://www.hp.com/ support/ljcm4730mfp . 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Firmware Update . 3. Click Choose , navigate to the firmware file that you wa[...]

Configure trays Change the def ault printer tr ay settings from the computer . 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Tray Configuration . 3. In the Trays list, select the tray to be con figured. NOTE To make the selected tray the default tray for printing, click Make Default . 4. In the Default Media Size pop[...]

Set up e-mail alerts Set up e-mail messages that a lert you to certain events that occur with the printer, such as a low toner level in a print cartridge. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select E-mail Alerts . 3. Click the Server tab, and, in the SMTP Server box, type the server na me. 4. Click the Destination[...]

Security features This section explai ns important security features that are available for th e MFP: ● Secure the embedd ed Web server ● Foreign Inte rface Harness (FIH) ● Secure Disk Erase ● DSS authentication ● Lock the control-panel me nus Secure the embedded Web server Assign a password for access to the embedded Web se rver so that [...]

3. Click Enable . 4. If you have not ente r ed a PIN before, click No . If you have entered a PIN before, click Yes . If you click No , type and con firm the PIN, and then click OK . If you click Yes , type the PIN and click OK . NOTE The PIN must be numeric. 5. Click the appropriate b utton for the type of connectio n: Direct or Network . If Direc[...]

Data affected Data affected (co vered) by the Secu re Disk Eras e feature includes temporar y files th at are created during the print and copying process, stored jobs, proof an d hold jobs, disk-based fonts, disk-base d macros (forms), stored fax files, address bo oks, and HP and third-party applications. NOTE Stored jobs will be securely overwrit[...]

Set the real-time clock Use the real-ti me clock feature to set the date and time settings. The date an d time information is attached to st ored print, fax, and digital-send job s, so you can identify the most recent versio ns of stored print jobs. Set the date format 1. On the control pane l, scroll to and touch Administration . 2. Touch Time/Sch[...]

5. Touch the appropriate options to set the correct hour, minute , and AM/PM setting. 6. Touch Save . 200 Chapter 14 Manage the MFP ENWW[...]

Configure alerts You can use HP Web Jetadmin or the MFP’s embedded Web server to configure the system to alert you of problems with the MF P. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify. You can configure the following: ● The printe r(s) you want to monitor ● What alerts ar e to be received ([...]

Upgrade the firmware The MFP has remote firmware update (RFU) capability. Use the informat ion in this section to upgrade the MFP firmware. Determine the current firmware version 1. From the control p anel Home screen, scroll to and to uch Administration . 2. Touch Informat ion . 3. Touch Configuration/status Pa ges . 4. Touch Configuration/status [...]

4. Locate the do wnloaded .R FU file for th e MFP. 5. Drag and drop the .RFU file onto the PORT1 icon in the bro wser window. NOTE The MFP turns off and then on automatically to activate the update. When the update process is complete, a Ready message displays on the MFP control panel. Use FTP to upgrade the firm ware on a netwo rk connection NOTE [...]

Use HP Web Jetadmin to upgrade the firmware This procedure require s that you install HP Web Jeta dmin Version 7.0 or later on your computer. See HP Web Jetadmin softwa re . Complete the fo llowing steps to update a single de vice through HP Web Jetadmin after d ownload ing the .RFU file from the HP Web site. 1. Start HP Web Jetadmin . 2. Open the [...]

computer. See HP Web Je tadmin software . Complete the following step s to update the HP Jetdirect firmware by using HP We b Jetadmin. 1. Open the HP Web Jetadm in program. 2. Open the Device Manag ement folder in the drop-down list in the Navigat ion panel. Navigate to the Device L ists folder. 3. Select the device th at you want to update. 4. In [...]

Manage memory This MFP supports up to 544 MB of memory: 512 MB DDR plus 32 M B of additional memory on the formatter board. You can add additi onal memory by insta lling dual data-rate (DDR) memory. To allow for memory expans ion, the MFP has two DDR slo ts, which accept 128 or 25 6 MB of RAM each. For information about installing memo ry, see Inst[...]

Manage supplies Use genuine HP print cartridg es for the best printing results. HP print cartridges When you use a gen uine new HP print cartridge, you can obtain the following supplies information: ● Percentage o f s upplies remaining ● Estimated number of pa ges remaining ● Number of pages prin ted NOTE See Supplies and accessories for cart[...]

Table 14-1 Print cartridge temperature specif ications Environmental condition Recommended Allowed Storage/standby Temperature (print cartrid ge) 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F) -20° to 40°C (-4° to 104°F) Print cartridge life expectancy The life of the prin t cartridge depen ds on usage pa tterns and the amount of[...]

15 Maintenance ● Replace supplies ● Clean the MFP ● ADF maintenance kit ● Calibrate the scanner ENWW 209[...]

Replace supplies When you use g enuine HP supplies, the MFP auto matically notifies you when supplies are nearly depleted. The notification to order sup plies allows ample time to order ne w supplies before they need to be replac ed. For more informat ion about ordering supplies, see Supplies and accessories Locate supplies Supplies are identifie d[...]

Item Printer message Page coun t Approximate time period Black cartridges Replace Black Cartridge 12,000 p ages 1 3 months Color cartridges Replace <color> Cartridge 12,000 pages 1 3 months Image transfer kit Replace Trans fer Kit 120,000 pages 2 40 months Image fuser kit Replace Fuser Kit 150,000 pages 50 months Stapler cartridge Replace Sta[...]

Clean the MFP To maintain p rint quality, clean the MFP thorough ly ever y time you replace the print cartridg e and whenever print-q uality problems occur. WARNING ! Avoid touching the fu sing area when cleaning the MF P. It can be hot. CAUTION To avoid permanent damage to the prin t cartridge , do not use ammonia-based cleaners on or a round the [...]

Cleaning the AD F delivery system Clean the ADF only if it is visibly marked or dirty, or if you are experiencin g a decrease in copy quality (such as stre aking). Clean the ADF delivery system 1. Open the sca nner lid. 2. Locate the white, vinyl ADF backing. 3. Clean the ADF backing by wiping them with a cl ean, damp, lint-free cloth. Use an ammon[...]

5. Close the scanne r lid. Clean the ADF rollers You should clean the rolle rs in the ADF if you are ex perie ncing misfeeds or if your originals show marks as they exit the ADF. CAUTION Clean the rollers only if you expe rience misfeeds or marks on the originals, and you notice dust on the rollers. Clea ning the rollers fr equently co uld introduc[...]

2. Locate the rollers near th e white vinyl ADF backing. 3. Wipe the rollers gently wi th a clea n, water-damp ened, lint-f ree cloth. CAUTION Do not pour water directly onto the rollers. Doing so might dama ge the device. 4. Close the scan ner lid. ENWW Clean the MFP 215[...]

5. Pull the release le ver to open the ADF cover. 6. Locate the rollers. 7. Wipe the rol lers with a clean, water-dampene d, lint-free cloth. CAUTION Do not pour water directly onto the rollers. Doing so migh t damage the device. 216 Chapter 15 Maintenance ENWW[...]

8. Locate the separation pad. 9. Wipe the pad with a clean, water-dampened, lint-free cloth. 10. Close th e ADF cover. Clean the mylar strip Clean the mylar strips on the unde rside of the sca nner lid only if you are experiencing a de crease in copy quality (such as vertical line s) when copying using the ADF. 1. Open the sca nner lid. ENWW Clean [...]

2. Locate the mylar strip (1). NOTE Replacement mylar strips ar e stored in an envelope (2) that is und erneath the white vinyl ADF backing. Follo w the instructions that are in the envelope. 3. Clean the mylar strip with a clean, damp, lint-free cloth. 4. Close the scanne r lid. 218 Chapter 15 Maintenance ENWW[...]

ADF maintenanc e kit After feeding 90,0 00 pages throug h the ADF, a Replace Document Feeder Kit message appears on the control-panel di splay. This message appears approxima tely one month before the kit needs to be replaced. Order a new kit when this message appears. See Part numbers for information about ordering a new ADF mainte nance kit. The [...]

Calibrate the scanner Calibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. Be cause of mechanical tolerances , the scanner's carriage head might n ot read the position of the image accurately. During th e calibrat ion procedure, scanner offs et values are calculated and stored[...]

16 Problem solving ● Solving general problems ● Determining MFP problems ● Control-panel message types ● Control-panel messages ● Jams ● Media-handling problems ● Understand accessory lights for the 3-bin mailbo x and stapler/stacker ● Understand lights on the fo rmatter ● Correct print qua lity and copy quality problems ● Solve[...]

Solving general problems If the MFP is n ot responding p roperly, complete th e steps in the follow ing checklist, in ord er. If the MFP does not pass a st ep, follow the corre sponding trouble shooting sugges tions. If a st ep resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist 1. Make [...]

8. Print a shor t document from a different program tha t has worked in the past. If this solution works, then the problem is with the prog ra m you are using. If this solution does not work (the document does not print) complete the se steps: a. Try printing the j ob from another comput er th at has the MFP software installed. b. If you connected [...]

Determining MFP problems Situation/Message Solution The control-panel display is blank, and internal fans are not running. Make sure that the MFP power is on. Press all the keys to see if one is stuck. Contact your HP-authorize d service representative if these steps do not work. The MFP is turned on, but the internal fans ar e not running. Make su[...]

Control-panel message types Four types of control-panel m essages can indicate the status of or problems with the device. Message type Description Status messages Status messages reflect the curr ent state of the device. They inform you of normal device operation and require no interaction to clear them. They change as the state of the device chang[...]

Control-panel messages Table 16-1 Control-p anel messages Control panel mes sage Descript ion Recommended action 10.32.00 Unauthorized Supp ly An unauthorized print cartridge has been installed. 1. Install genuine HP supplies. 2. If the message persists after load ing authorized cartridges, contact HP Support at http://www.hp.com/ support/ ljcm4730[...]

Control panel message Description Recommended action 13.09.00 JAM INSIDE FRONT SMALL DOOR There is a paper jam in the small door of the output accessory bridge. 1. Follow the onscreen instructions to find and remove the jammed media. 2. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ suppor t/ ljcm4730mfp [...]

Control panel mes sage Descript ion Recommended action 13.30.00 JAM INSIDE DRAWER BELOW TRAY 1 There is a paper jam inside the lower right door. 1. Follow the onscreen instructions to find and remove the jammed media. 2. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/ ljcm4730mfp . 13.31.00 JAM IN[...]

Control panel message Description Recommended action 22 EIO X BUFFER OVER FLOW To continue touch OK Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use. Touch OK to print the transferred data. (Some da ta might be lost .) Check the host configuration. If this message persists, conta[...]

Control panel mes sage Descript ion Recommended action the HP support flyer, or go to http://www.hp.com/ support/ljcm4730mfp .) 50.X FUSER ERROR A fuser error has occur red. Make sure you have the correct fuser. Re- seat the fuser. Turn the MFP off, and then turn the MFP on. If this message persists, contact an HP- authorized service or support pro[...]

Control panel message Description Recommended action If this message persists, contact an HP- authorized service or support provide r. (See the HP support flyer, or go to http://www.hp.com/suppor t/ljcm4730mfp .) 60.X ERROR To continue tu rn off then on The tray specified by X is not lifting corr ectly. Follow the instructions in the onscreen dialo[...]

Control panel mes sage Descript ion Recommended action 68.X PERMANENT STORAGE WRITE FAIL To continue to uch OK The MFP NVRAM is failing to write. Printing can continue, but some u nexpected functions might occur if an error occurred in permanent storage. Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn t[...]

Control panel message Description Recommended action Authentication required Authentication has bee n enabled for this feature or destination. A username an d password are required. Type the user name and passwor d, or contact the network administrator. Authentication required to use this feature A user name and password are required. Type the user[...]

Control panel mes sage Descript ion Recommended action E-mail Gateway rejected the job because of the addressing in formation. Job failed. One or more of t he e-mail addresses is incorrect. Send the job again with the correct addresses. Error executing Digital Send job. Job failed. A digital send job has failed and cannot be delivered . Try to send[...]

Control panel message Description Recommended action Novel login required Novell authentication has been enabled for this destination. Enter Novell network credentia ls to access the requested feature. Order <color> Cartridge The identified print cartridge is nearing the end of its useful life. The MFP is ready and will continue for the estim[...]

Control panel mes sage Descript ion Recommended action Printing PQ Troubleshooting This message is displayed while the pr int quality troubleshooting test is being generated. The device will return to the ready state upon completion of the test. No action is necessary. Printing RGB Samples This message displays while the print-quality troubleshooti[...]

Control panel message Description Recommended action Replace Supplies - U sing black A color supply (or supplies) has reached the out condition and the Color Supply Out menu item is set to Autocont inue black . No user input is required for printing to continue. Printing co ntinues in black. Replace Transfer Kit The transfer unit is at end of life.[...]

Control panel mes sage Descript ion Recommended action Unable to connect To temporarily hide this message in order to fax or send to e-mail, touch Hide . If this message persists, contact an HP-authorized service or support provider. (See the H P support flyer, or go to http://www.hp.com/ support/ljcm4730mfp .) UNABLE TO C OPY T he MFP was unable t[...]

Jams Use this illustration to troubleshoot paper jams in the printer. For in structions on clearing paper jams, see Jams . NOTE All areas of the MFP that might n eed to be opened to clear jams are equipped with green handle s. Figure 1 6-1 Paper jam locatio ns 1 ADF access cover 2 ADF input tray 3 ADF output tray 4 Duplexer cover 5 Upper right door[...]

12 Lower right door 13 Trays 2, 3 and 4 14 Paper path 15 Output area Jam recovery This MFP automati cally provides jam re covery, a featur e that you can use to automa tically reprint jammed pages. The following options are available: ● Auto — Th e MFP attempts to reprint jammed pages. ● Off — The MFP does not attempt to reprint jammed page[...]

Clear jams behind the ri ght covers 1. Using the handles, op en the covers on the rig ht side of the printer. 2. If media is present in the upper area, grasp the media by both corners and pull down . ENWW Jams 241[...]

3. If media is present in the lower area, gr asp th e media by both corners and pull up. NOTE If no media is present at these loca tions, continue to the next step. 4. Grasp the green han dle on the transf er unit and pull down to open it. 5. If media is present in the upper area, gr asp the media b y both corners and pull down. 242 Chapter 16 Prob[...]

6. If media is present in the lower area, gras p th e media by both corners and pull up . 7. Lift the green handle on the fuser cover to open the cover. 8. Grasp the purple h andles and pull the fuser out. Remove any pa per. ENWW Jams 243[...]

9. Lift the green handle on the duplexer cover to open it. 10. Remove any jammed paper. 11. Close the tr ansfer unit. 244 Chapter 16 Prob lem solving ENWW[...]

12. Close th e covers on the right side of the printer. 13. If the jam has not cleared, open the drawer below tray 1 and remove any jammed paper. 14. Clos e the drawer. 15. If the jam still has not cleared, open the lower access d oor and remove any jammed paper. 16. Close the lower ac cess door. If the jam has clear ed, the print job will continue[...]

Clear jams in tray 1 NOTE If the protect ive insert does not eje ct properly when the p rinter is first installed, follow this procedure to cle ar the jam. 1. Perform the steps in Clear jams behind the right covers . 2. Remove loaded media. 3. Remove any jammed paper fr om the tray. 4. Reload the media . 5. Verify that the media is located corr ect[...]

4. If the paper jam still does not clear, lift the tray and remove it fr om the MFP. The following diagram shows an example of remo ving tray 2. 5. Remove any paper jam behind the tray. The fol lowing diagram shows a possible paper jam behind tray 2. Remove jams in trays 3 and 4 following the same p rocedure. 6. Insert the paper tray. ENWW Jams 247[...]

Clear jams in the stapler/stacker 1. Push the release leve r on the top of the stapler/stacker. 2. Slide the stapler/stacker out. 3. Remove any media b etween the stapler/stacker and the MFP. 4. If the jam does n ot clear, see Clear jams in the output accessory bridg e . To clear staple jams, see Clear staple jams . 248 Chapter 16 Prob lem solving [...]

Clear staple jams Occasionally, stapl es become jammed in the stapler/s tacker. If jobs are not being stapled correctly or are not bei ng stapled at all, use this procedure to clear staple jams. 1. Turn off the MFP. 2. Press and hold the release button on the top of the stapler/stacker. Pull the stapler /stacker away from the MFP. 3. Open the stapl[...]

6. Remove the staples tha t protrude from the staple cartridge. 7. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. 8. Reinsert the staple cartridge into the staple-c artridge holder, and push down on the green handle until it snaps int o place. 9. Close the staple-cartridge cover, and slide the stapler/stacker[...]

2. Slide the 3-bin mailbox out from the MFP. 3. Open the cover on the top of the 3-bin mailbox. ENWW Jams 251[...]

4. Remove any media in side the cover. 5. Close the doo r and remove any media between the MFP and the 3-bin mailbox. 252 Chapter 16 Prob lem solving ENWW[...]

Clear jams in the ou tput accessory bridge If a 3-bin mailbox or a stapler/stacker i s installed on the MFP, complete the followi ng procedure to clear a jam in the output acc essory bridge. 1. Open the cover to the output accessory bridge. 2. Push down on the g reen lever, remove any med ia inside the output accessory bridg e, and push the green l[...]

5. Look for paper on top of the output accessory bridge. 6. Slide the output acces sory bridge back into the MFP. 7. Slide the 3-bin mailbo x or stapler/stacker back into the MFP. Clear jams in the ADF 1. Open the ADF cover. NOTE A plastic sheet is placed on the el ectrostatic transfer belt to protect it during shipping. When the MFP i s powere d u[...]

2. Remove any jamme d media. 3. Close the AD F cover. ENWW Jams 255[...]

Media-handling problems Use only media that meets the spe cifications outlined in the HP LaserJet Printer Family Print Media Guide . Printer feeds multiple sheets Printer feeds multiple sheets Cause Solution The input tray is overfilled. Remove excess media from the input tray. Print media is sticking together. Remove media, flex it, rotate it 180 [...]

Printer pulls from incorrect tray Cause Solution Tray behavior for the req uested tray is set to First in the Tray Behavi or sub-menu of the Device Behavior menu. Change the setting to Exclusively . The media size is not configured correctly for the input tray. Print a con figuration page or use the control panel to determine the media size for whi[...]

Media does not feed from t ray 2, 3, or 4 Cause Solution The media size is not configur ed cor rectly for the input tray. Print a configuration page or use the control panel to determine the media size for which the tray is configu red. The guides in the tray are not against the pa per . Verify that the guides are touching the paper. Transparencies[...]

Output is curled or wrinkled Output is curled or wrinkled Cause Solution Media does not meet the spec ifications for this MFP. Use only media that meets the HP media specifications for this MFP. Media is damaged or in poor condition. Remove media from the input tray and load media that is in good condition. Printer is operating in an excessively hu[...]

Understand accessory lights for the 3-bin mailbox and stapler/stacker Light Explanation and so lution Solid green ● The accessory is receiv ing power and is ready. ● The stapler is low on staples. Stapler Low On Staples appears on the control- panel display. Fewer than 20 staples rema in in the staple cartridge. Re place the staple cartridge. ?[...]

Understand lights on the formatter Three LEDs on th e formatter indicate that the MF P is functioning correctly. 1 Heartbeat LED 2 HP Jetdirect LEDs (This LED exists only if HP Jetdirect is installed.) HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates network activity, and the green LED indicate s the l[...]

If the heartbeat LED is off, the formatter might ha ve a problem. Contact an HP-authorized service or support provider. Se e the HP support flyer, or go to http://www.hp.com/ support/ljcm4730mfp . 262 Chapter 16 Prob lem solving ENWW[...]

Correct print quality and copy quality problems This section helps you define prin t quality problems and what to do to correct them. O ften print quality problems can be hand led easily by making sure that the MF P is properly maintained, using print media that meets HP specifications, or running a cleaning page. Print quality problems associated [...]

Incorrect shade Table 16-3 Incorrect shade cause and solution Cause Solution The media does not meet the specification s for this MFP. Use media that meets HP media specifications. You are operating the MFP in excessivel y humid conditions. Ver ify that the MFP’s environment is within humidity specifications. Missing color Table 16-4 Missing colo[...]

cause and solution Cause Solution NOTE Several factors can influence your ability to match printed colors to those on your screen. These factors include print media, overhead lighting, software programs, operating system palettes, monitors, and video cards and drivers. Overhead transparency defects Overhead transparencies mig ht display any of the [...]

Print quality troubleshooting pages The print quality tro ubleshooting pa ges provide info rmation on aspect s of the MFP that affect print quality. 1. Scroll to and touch Administration . 2. Scroll to and touch Troubleshooting . 3. Touch PQ Troublesh ooting . 4. Touch Print . The message Printing... PQ troubleshooting appears on the display until [...]

The device needs to be cleaned. Operatin g environment or media in use does n ot meet HP specifications. Troubleshootin g and suggestions 1. Make sure that the environmental spec ifications for the device are being met. 2. Print the Print Quality Trou bleshooting Pages and fo llo w the diagnostic procedure listed on the first page to help isolate t[...]

Misaligned color Defect description Color does not appear in the correct area on the page. Possib le causes The device needs to be cal ibrated. Troubleshooting an d suggestions Calibrate the MFP. 268 Chapter 16 Prob lem solving ENWW[...]

Vertical lines Defect de scription Vertical lines ap pear on the page. Possible causes The device needs to be cleaned. Operatin g environment or media in use does n ot meet HP specifications. Troubleshootin g and suggestions 1. Make sure that the environmental spec ifications for the device are being met. 2. Print the Print Quality Trou bleshooting[...]

Repetitive defects Defect description Defect appear at regular inte rvals on the page. Possib le causes The device need s to be cleaned. Operating en viron ment or media in use does not meet HP specifications. Troubleshooting an d suggestions 1. Make sure that the en vironmental specifications for the device are b eing met. 2. Print the Print Qua l[...]

Color fade in all colors Defect de scription All colors are faded in one or more locations on the p age. Possible causes The device needs to be calibrated. Operating environment or media in use does not meet HP specifications. Troubleshootin g and suggestions 1. Calibrate the MFP. 2. Make sure that the environmental spec ifications for the device a[...]

Color fade in one color Defect description One color is faded i n one or more locations on th e page. Possib le causes The device need s to be calibrated. Operating environment or media in use does not mee t HP specifications. Troubleshooting an d suggestions 1. Make sure that the en vironmental specifications for the device are b eing met. 2. Cali[...]

Fingerprints and media dents Defect de scription Fingerprints or media d ents appear on the page. Possible causes Operating environment or media in use does not me et HP specifications. Dents or wrinkles are from handling. Troubleshootin g and suggestions 1. Make sure that the environmental spec ifications for the device are being met. 2. Make sure[...]

Loose toner Defect description Toner can be rubbed off the page. Possib le causes Operating envir onment or media in us e does not meet HP specifications. Troubleshooting an d suggestions 1. Make sure that the en vironmental specifications for the device are b eing met. 2. Make sure that type and quality of the medi a you are using meet HP spe cifi[...]

Smeared toner Defect de scription Toner smears on the page. Possible causes Media in use doe s not m eet HP specifications. Troubleshootin g and suggestions Make sure that type an d quality of the m edia you are using meet HP specifications. ENWW Correct print qua lity and copy quality problems 275[...]

White areas on page Defect description White areas (dropouts) appea r on the page. Possib le causes Operating envir onment or media in us e does not meet HP specifications. Troubleshooting an d suggestions 1. Make sure that the en vironmental specifications for the device are b eing met. 2. Make sure that type and quality of the medi a you are usin[...]

Media damage Defect de scription The media has wrinkles, curls, crease s, or tears. Possible causes Operating environment or media in use does not me et HP specifications. Trays a re not configured properly, or set tings are not correct for media in u se. There ar e undetecte d jams. Troubleshootin g and suggestions 1. Make sure that the environmen[...]

Specs or stray toner Defect description Toner specs or stray toner appear on the page . Possib le causes Operating en vironment or media in use doe s not m eet HP specifications. Trays are not configured properly, o r settings are not correct for media in u se. There are undetected jams. Troubleshooting an d suggestions 1. Make sure that the en vir[...]

Skewed, stretched, or off-center page Defect de scription The image is ske wed, stretched, or off-center on the page . Possible causes Operating environment or media in use does not meet HP specifications. Media is not loade d correctly. Troubleshootin g and suggestions 1. Make sure that the environmental spec ifications for the device are being me[...]

Blank page Defect description The printed p age is blank. Possib le causes The page wa s not inserted into the ADF pr operly. The ADF sep aration pad is not functioning properly. Troubleshooting an d suggestions 1. Remove and then rei nsert the original page into the ADF, makin g sure it is placed face-up. 2. If several pages a re feeding at the sa[...]

Horizontal lines Defect de scription Horizontal lines appe ar on the page. Possible causes The ADF is dirty. Paper is stuck to the scan ner glass or lid. The mylar strip is dirty. Troubleshootin g and suggestions 1. Clean the ADF. 2. Verify that no pa per is on top of the scanne r glass or stuck to the bottom of the scanner lid. 3. If the mylar str[...]

Page skew Defect description The printing is skewed on the page . Possib le causes The ADF tray guid es are not adjus ted properly. The mylar strip is dislodged, folded, misinstalled, or worn. The ADF ro llers are dirty. Troubleshooting an d suggestions 1. Make sure the ADF inpu t tray guides are adjusted so th at they are lightly touching the side[...]

Vertical lines Defect de scription Vertical lines ap pear on the page. Possible causes The ADF is dirty. Paper is stuck to the scan ner glass or lid. The mylar strip is dirty. Troubleshootin g and suggestions 1. Clean the ADF. 2. Verify that no pa per is on top of the scanne r glass or stuck to the bottom of the scanner lid. 3. If the mylar strip i[...]

Image shifted Defect description The printed im age is shifted horizon tally, vertically, or both ways. Possib le causes The scanner is not calibra ted properly. Troubleshooting an d suggestions Calibrate the scanner. 284 Chapter 16 Prob lem solving ENWW[...]

Unexpected image Defect de scription The copy doe s not look like the original documen t. Possible causes There is media on the flatbed gl ass from a previous copy job. Troubleshootin g and suggestions Remove any media from the flatbed glass. Calibrate the MFP The MFP automati cally calibrates and cleans at vari ous times to maintain the hig hest l[...]

1 First occurrence of the defect (the distance fro m the top of the page to the defect) migh t vary. 2 Black print cartridge 34.3 mm (1.35 inches) 3 Print cartridge or tra nsfer roller (if the defect occurs in only one color, the defective part is the print cartridge ; if the d efect occurs in all colors, the defective part is the ETB) 37.7 mm (1 .[...]

Solve fax problems For help solving fax problems, go to http://www.hp.com/ go/mfpfaxaccessory 300 . You can also refer to the Analog Fax Access ory 300 Fax Guide and the Analog Fax Accessory 3 00 Send Fax Driver Guide , which ar e included on the MFP software CD. ENWW Solve fax problems 287[...]

Solve e-mail problems If you are unable to se nd e-mails by using the d igita l-send feature, you might need to reconfigure the SMTP gateway addre ss or the LDAP gatewa y address. Print a configurat ion page to find the current SMTP and LDAP gateway addr esses. See Information pages . Use the follow ing procedures t o check if the SMTP and LDAP gat[...]

Solve problems with output accessories When the 3-bin mailbox or the sta pler/stacker is ins talled correctly with th e output accessory b ridge, the LED at the top of the accessory is green. If the LED is off, is blinking, or is amber, a proble m exists. See Understand accessory lights for the 3-bin mailbox an d stapler/stacker . For informatio n [...]

Solve network connectivity problems If the MFP is havi ng problems communicating with the network, use the informa tion in this section to resolve the problem. Solve network p rinting problems NOTE HP recommends tha t you use the MFP CD to install and set up the MFP on a network. ● Make sure that the network cabl e is securely seated into the MFP[...]

3. Verify that the IP address is not a du plicate address on the network by using the add ress resolution protocol (arp -a) command. At the prompt, type arp -a . Find the IP address in the list and compar e its physical address to the hardwa re address that is listed on th e HP Jetdirect configuration page in the section called HP Jetd irect Config[...]

Solve common Macintosh problems This section lists p roblems that can occur when using Mac OS X. Table 16-7 Problems with Mac OS X The printer driver is not listed in th e Print Center or Printer Setup Utility. Cause Solution The printer software might not have been installed or was installed incorrectly. Make sure that the printer PPD is in the fo[...]

The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause Solution The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/<lang>.lproj , where <lang> is the two-letter la[...]

When connected with a USB cable, the printe r does not appear in the Print Center or Printer Setup Utility after the driver is s elected. Cause Solution Hardware troubleshooting ● Check that the printer is turned on. ● Verify that the USB cable is co nnected correctly. ● Check that you are using the appropriate high-speed USB cable. ● Ensur[...]

A Supplies and accessories This section provide s information about ordering part s, supplies, and accessorie s. Use only parts and accessories that are specifically designed for th is MFP. ● Order parts, accessories, and supplies ● Optional output devices ● Part numbers ENWW 295[...]

Order parts, accessories, and supplies ● Order directly from HP ● Order through service or support providers ● Order directly through the embedded Web se rver Order directly from HP You can obtain the following directly from HP: ● Replacement parts . To orde r replacement pa rts in the U.S. see http://www.hp.com/ buy/parts . Outside the Uni[...]

Optional output devices 1 Output accessory bridge 2 Stapler/stacker 3 3-bin mailbox Output accessory bridge The output accessory bridge is required if a 3-bin ma il box or a stapler/stacker is installed on the MFP. The output a ccessory bridge is a p athway between the MFP and the o utput device. For more information about installing the output acc[...]

The 3-bin mailbo x has three operating modes: ● Mailbox mode . The bins can be assigned to a user or to a group of users. All p rint, copy, and fax jobs that an assign ed user or group of use rs se nds are delivered to the desi gnated bin. Each user can select the bin in the printer driver or at the contro l panel. When the designa ted bin is ful[...]

Part numbers Ordering information and av ailability might change duri ng the li fe of the MFP. Accessories Item Description Part nu mber 3-bin mailbox Provides three output bins that hold a total of 700 sheets. It is included with the HP Color LaserJet CM4730fm MFP. NOTE The 3–bin mailbox comes with an output accessory bridge. Q7520A 500-sheet st[...]

Customer replaceable units Item Description Part number Cassette pick-up ro ller replacement kit CB480-67902 Control panel replacement kit CB480-67901 Format ter replacem ent kit CB480-67905 MP pick-up roller kit CB480-67903 MP pick-up unit replacement kit CB480-67904 Fax assembly replacement kit CB480-67906 Memory Item Description Part number 100-[...]

B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet CM4730 Series MF P One-year limited warranty HP warrants to you , the end-user customer, that HP har dwa re and accessories will be free from defects in materials and workmanship afte r the date of purchase, for the period specified [...]

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHET HER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential d amages, so the above limitation or exclu sion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTE[...]

Customer self repair warranty service HP products are designed with ma ny Customer Se lf Repair (CSR) p arts to minimize re pair time and allow for greater flexibility in performing defective parts re placem ent. If during the diagnosis period, HP identifies that the re pair can be accomplished by the use of a CSR part, HP will ship that part direc[...]

HP customer care Online services For 24-hou r access to information b y using a modem or Internet connection World Wide Web: Updated HP printer software , pro duct and support information, and prin ter drivers in several languages ca n be obtained from http://www.hp.com/ support/ljcm4730mfp . (The site is in English.) Online troubl eshooting to ols[...]

To find the phone n umbers for other countries/regions, see the flyer that ca me in the box with the MFP. HP service information To locate HP-Aut horized Dealer s in the United St ates or Canada, call 800-243 -9816 (United States) or 800-387-3867 (Can ada). Or, go to http://www.hp.com/ go/cposupportguide . For service for your HP product in other c[...]

Limited warranty for print cartridges and image drums This HP Print Cartridge is warranted to be fr ee from defects in materials and workm anship. This warranty does not apply to print cartrid ges that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience pr oblems resulting f rom misuse, improper s torage,[...]

Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. This warranty does not appl y to pr oducts that (a) have been refurbi shed, remanufactured or tampered with in any wa[...]

Availability of support and service Around the world, HP provid es a variety of service and support options for purch ase. Availability of these programs will vary depending upon your locati on. 308 Appendix B Service and su pport ENWW[...]

HP maintenance agreements HP has several types of mainte nance agreements that meet a wide rang e of support needs. Maintenance agre ements are not part of the standa rd warranty. Supp ort services may va ry by area. Check with your local HP deale r to determine the services available to you. On-site service agreements To provide you with the level[...]

310 Appendix B Service and su pport ENWW[...]

C MFP specifications This section provid es the following specifications: ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Environmental specifications Specifications for the Analo g Fa x Accessory are available in the HP LaserJet A nalog Fax Accessory 300 User Guide . An electronic version of th is guide is[...]

Physical specifications Table C-1 Product dimensions Product Height Depth Wid th Weight 1 HP Color LaserJet CM4730 MFP 1153 mm (45.4 inches) 639 mm (25.2 in ches) 788 mm (31 inches) 124 kg (273 lb) HP Color LaserJet CM4730f MFP 1153 mm (45.4 inches) 639 mm (25.2 in ches) 788 mm (31 inches) 124 kg (298 lb) HP Color LaserJet CM4 730fsk MFP 1153 mm (4[...]

Electrical specifications WARNING! Power requireme nts are based on th e country/regi on where the MFP is sold. Do not convert operating voltages. This can damage the MFP and void the product warranty. Table C -3 Power requirements (HP LaserJet CM4730 MFP series) Specification 110-volt models 230-volt models Power requirements 100 to 127 volts (± [...]

Acoustic specifications Table C-5 Sound power and pressure level 1 (HP LaserJet CM4730 MFP series) Sound power level Declared per ISO 9296 Printing 2 L WAd = 6.7 Bels (A) [67 dB(A)] Copying 3 L WAd = 6.8 Bels (A) [68 dB(A)] Ready L WAd = 5.8 Bels (A) [58 dB(A)] Sound pressure level Declared per ISO 9296 Printing 2 L pAm =50 dB (A) Copying 3 L pAm =[...]

Environmental specifications Environmental condition Recommended Allowed Storage/standby Temperature (MFP and pr int cartridge) 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F) -20° to 40°C (-4° to 104 °F) Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH 10% to 90% Altitude N/A 0 meters (0 feet) to 2600 meters (853[...]

316 Appendix C MFP specificatio ns ENWW[...]

D Regulatory information ENWW 317[...]

Compliance with FCC regulations This equipment has been tested and fo und to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are desi gn ed to provide reasonable protection against harmful interference when th e equipment is operated in a commercial environment. This e quipment generates, uses[...]

Declaration of Conformity Declaration of Conformity according to ISO/IEC 17050–1 and EN 17050–1 Manufacturer's Name: He wlett-Packard Company DoC#: BOISB-0503–00–rel. 2.0 Manufacturer's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares that the pro duct Product Name: HP Color LaserJet CM4730 MFP se ries Acces[...]

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committe d to providing quality products in an environmentally so und manner. This product has be en designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O 3 ). Power c[...]

Return and recycling instructions United States and Puerto Rico The enclosed labe l in the HP LaserJet toner cartridg e box is for the return and recycling of one or mo re HP LaserJet print cartridges after use. Pl ease follow the applicable instructions below. Multiple returns (two to eight cartridges ) 1. Package each HP LaserJet print cart ridge[...]

Type Carbon monofluoride lithium battery Weight 0.8 grams Location Formatter board User removable No This product co ntains mercury in the fluorescent lam p of the contro l panel liquid crystal display th at might require special ha ndling at end-of-life. For recycling information you can visit http://ww w.hp.com/ go/recycle or contact your local a[...]

For more information To obtain informa tion about these enviro nmental topics: ● Product environmental profile sheet fo r this a nd many related HP products ● HP’s commitment to the enviro nment ● HP’s environmental management system ● HP’s end-of-life product re turn and recycling program ● Material Safety Data Sheets Visit www.hp.[...]

Certificate of volatility This is a statement regarding the volatility of cust omer data stored in memory . It also outlines how to erase secure data from the device . Types of memory Volatile memory The MFP utilizes volatile memory (64MB on the board and 256M B installed, for a total of 320MB) to store customer data during the printing and copying[...]

Safety statements Laser safety The Center for Devices and Ra diological Health (CDR H) of the U.S. Food and Drug Administration ha s implemented regula tions for laser products m anufactured since August 1, 19 76. Compliance is mandatory for prod ucts marketed in the Un ited States . The device is certified as a “Class 1” laser product under th[...]

General telecom statement The HP Color La serJet CM4730f, CM4730fsk, an d CM4730fm mo dels have the HP LaserJet Analog Fax Accessory 300 already installed to provide communication to the p ublic switch telephone network (PSTN) for fax functionality. See the HP LaserJet Analog Fax Accessory 300 User Guide for all regulatory approval informa tion and[...]

Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Color LaserJet CM4730 MFP, CM47 30f MFP, CM4730fsk MFP, and CM4730fm MFP- laserkirjoitin on käyttäjän ka nnalta turvallinen luokan 1 laserlaite. Normaali ssa käytössä kirjoittimen suojakotelointi estää lase rsäteen pääsyn laitteen ulkopuolelle. Lai[...]

328 Appendix D Re gulatory information ENWW[...]

E Install memory and print server cards The MFP has two 200-pin DDR SDRAM slots. One slot is filled; a 128 or 256 MB DDR memory module can be inserte d in the open slot. The MFP also has three flash memory card slots for MFP firmware, fonts, and other sol utions. ● The first flash memory card is r eserved for MFP firmware. The sl ot is marked &qu[...]

Install memory and fonts You can install more memory for th e MFP, and you can also install a font card to allow the MFP to print characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, eith er wear an antistatic wrist strap, or freque ntly touch the surface of the DI M M [...]

3. Locate the gray formatter pressure release tabs on the formatter board in the rea r of the MFP. 4. Gently squeeze the tabs and pull them out of the formatter. 5. Gently pull on the bla ck tabs to pull the formatte r board from the MFP. Place the forma tter board on a clean, flat , grounded surface. ENWW Install memory and fonts 331[...]

6. To replace a DDR DIMM tha t is currently installed, spread the latches apa rt on each side of the DIMM slot, lift the DDR DIMM u p at an angle, and pull it o ut. 7. Remove the new DIMM from the a ntistatic package . Locate the alignment notch on the bott om edge of the DIMM. 8. Holding the DIMM by the edge s, align the notch on the DIMM with the[...]

9. Push down on the DIMM until both latches engage the DIMM. NOTE If you have difficult y inserting the DI MM, make sure the no tch on the botto m of the DIMM is aligned with the bar in the slot. If the DIMM still does not go in, make sure you are using the correct t ype of DIMM. 10. Align the formatter board in the tracks at the botto m of the slo[...]

11. Reinsert the formatter pressure release ta bs by squeezing them togeth er and pushing them into place. 12. Reconnect the power cable an d interf ace cables, and turn the MFP on. 13. If you installed a memory DIMM, go to Enabli ng memory . Install a flash memory card 334 Appendix E Install mem ory and print server cards ENWW[...]

CAUTION Do not insert a flash memory card that i s designed for use with a di gital camera into the MFP. The MFP does not support photo printing directly from a flash memory card. If you install a camera-type flash memory card, the cont rol panel displays a message asking if you want to reformat the flash memory ca rd. If you choose to reformat the[...]

3. Locate the gray for matter pressure release tabs on the forma tter board in the rear of the MFP. 4. Gently squeeze th e tabs and pull them out of the formatter. 5. Gently pull on the bl ack tabs to pull the forma tter board from the MFP. Place the formatter boa rd on a clean, fla t, grounded surface. 336 Appendix E Install mem ory and print serv[...]

6. Align the groove on the side of the fla sh memory card with the notches in the conne ctor and push it in the slot until it is fully seated. CAUTION Do not insert the flash memory card at an angle. NOTE The first flash memory slot marked "Firmw are Slot" is reserved for firmwa re only. Slots 2 and 3 should be used for all other solution[...]

8. Reinsert the formatter pressure release tabs by squeezing them toge ther and pushing them into place. 9. Reconnect the power cable and interf ace cables, and tu rn the MFP on. Enabling memory If you installe d a memory DIMM, set the MFP driver to recognize the newly added memory. Enable memory for Windows 98 and Me 1. On the Start menu, point to[...]

Enable memory for Windows 2000 and XP 1. On the Start menu, point to Settings , and click Printers or Printers and Faxes . 2. Right-clic k the printer an d select Properties . 3. On the Device Settings tab, click Printer Memory (in the Installable Options section) . 4. Select the total am ount of memory that is now installed . 5. Click OK . ENWW In[...]

Install an HP Jetdirect or EIO print server card The HP Color La serJet CM4730 MFP is equipped with an embedded HP Jetdirect print server port. If desired, you can i nstall an additional I/O card in the ava ilable EIO slot. 1. Turn the MFP of f. 2. Disconnect all power and interface cables. 340 Appendix E Install mem ory and print server cards ENWW[...]

3. Locate an open EIO slot. Loosen and remove the two reta ining screws holding the cover for the EIO slot, and then re move the cover. You will no t need these screws and the cover agai n. They can be discarded. 4. Firmly inser t the HP Jetdirec t print server ca rd into the EIO slo t. 5. Insert and tigh ten the retaining screws that came with the[...]

6. Connect th e network cable. 7. Reconnect the power cabl e, and turn the MFP on. 8. Print a configur ation page. In addition to an MF P configuration page and a Sup plies Status page, an HP Jetdirect co nfiguration pa ge that contains network config u ration and status information should also print. If it does not print, un install and reinstall [...]

Index Symbols/Numerics 2-sided printing 119, 127 3-bin mailbox capacity 7 configuring 102 light status 260 models including 4 modes 297 part number 299 reattach error message 236 selectin g 101 specifications, physical 311 500-sheet input tray models including 2 500-sheet trays insert or close error message 234 specifications, physical 311 unexpect[...]

call report, fax 183 Canadian DOC regulations 325 canceling copy jobs 164 printing 136 canceling a print request 136 capacity 3-bin mailbox 7 ADF 6 output bins 7 stapler/stacker 7 cartridges management menu 29 recycling 320 status, viewin g with embedded Web server 185 cartridges, print error messages 234 Macintosh status 132 ordering 304 part numb[...]

device status Macintosh Services tab 132 diagnostics networks 34 digital faxing 180 digital sending about 165, 169 address books 171 configuring e-ma il 166 control-panel settings 168 embedded Web server settings 186 error messages 233, 234, 237, 238 folders 174 job settings 173 LDAP supp ort 16 6 loading document s 169 recipient lists 171 sending [...]

F fans, troublesh ooting 22 4 fax accessory connecting phone line 178 models including 3 part number 299 printing schedule 28 Fax Activity Log clearing 54 fax reports, printing 18, 183 Fax Setup menu 39 faxing, digital 180 features 2, 5 file directory, printing 182 fingerprints 273 fingerprints, problem-solving 273 firmware, upgrading 202 first pag[...]

models including 2 settings 31 Job Mode, copying 163 job storage accessing 107 features 107 personal 109 proof and hold 108 QuickCopy 110 settings 29 stored 111 K keys, control panel locating 14 touchscreen 16 Korean EMI statement 325 L LAN fax 180 LAN-connector 7 language, contro l panel 224 languages, pri nter 6 laser safety statemen ts 325 LDAP [...]

multiple pages per sheet 118, 127 mylar strip cleaning 217 N n-up printing 118, 127 Netscape Navigator, ve rsions supported embedded Web server 184 HP Web Jetadmin 190 Network Folder, scan to 174 Networking tab , embedded W eb server 186 networks AppleTalk settings 34 configuring 81 configuring gateway addresses 166 connectivity features 7 default [...]

Print Document On 118 print media for color printing 140 loading in tray 1 93 print quality color fade 271, 272 fingerprints 273 horizontal lines 266 loose tone r 274 media damage 277 misaligned colors 268 repetitive defects 270 skewed page 279 smeared toner 275 specs 278 troubleshooting 263 vertical lines 269 white areas 276 print server card inst[...]

sending to e- mail about 165, 166, 169 address books 171 embedded Web server settings 186 error messages 233, 234, 237, 238 sending documents 169 troubleshooting 224 validating gateway addresses 288 sending to e- mail address books 171 job settings 173 LDAP support 166 loading documents 169 recipient lists 171 sending documents 169 settings 168 SMT[...]

memory erro rs 226 ordering 296, 304 part numbers 299 recycling 320 replacement intervals 210 replacing 210 Resets menu 54 status page, printing 182 status, viewing with embed ded Web server 185 supply-s tatus, Services tab Macintosh 132 support embedded Web server links 187 HP Instant Support Professional Edition (ISPE) 304 Macintosh 305 maintenan[...]

Web sites customer support 304 downloading softw are 30 4 HP Web Jetadmin, downloading 190 Linux support 62 Macintosh support 305 Material Safety Data Sheet (MSDS) 322 ordering supplies 296, 304 service agreements 305 universal print driver 64 white areas 276 white areas, problem-solving 276 Windows driver settings 67, 116 drivers supported 62 soft[...]

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