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HP (Hewlett-Packard) Deskjet 6120 manual

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Table of contents for the manual

  • Page 1

    english hp deskjet 6120 series printer FDR_RG.book Page i Wednesda y, July 31, 2002 9:38 AM[...]

  • Page 2

    ii english FDR_RG.book Page ii Wednes day, July 31, 2002 9:38 AM[...]

  • Page 3

    english 1 ref e ren c e g ui d e introducing the hp deskjet 6120 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . 3 what’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    2 english Edition 1 September 2002 Copyright 2002 Hewlett-Packard Company notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this ma terial, including, but not limited to, the implied warranties of merchantabil ity and fitness for a particular purpose. [...]

  • Page 5

    english 3 intr oducing t he hp deskjet 6120 series printer what ’s in the bo x Thank you for buying an hp deskjet 6120 series printer! Your printer box contains the following items: 1. printer 2. two-sided printing accessory (duplexer) 3. setup posters 4. this reference guide 5. printer software CD 6. black (hp 45) print cartridge 7. tri-color (h[...]

  • Page 6

    4 english connec tiv i ty This printer has several connectivity options: • USB cable •N e t w o r k USB c abl e Purchase a Universal Serial Bus (USB) 2.0 full speed compliant cable. Use with Windows 98, Me, 2000, XP, and/or Macintosh computer systems. networ k Both the Windows and Macintosh platforms offer a number of ways to connect the printe[...]

  • Page 7

    english 5 finding inf ormation Several documents are included with the HP pr inter. They provide instructions on how to install the printer software, connect the printer to a network, operate the printer, and find help. see... for information about... platform Windows setup poster • Installation troubleshooting • Printer software and hardware s[...]

  • Page 8

    6 english vie w ing the onscreen user ’s guide The onscreen user’s gu ide provides instructions for usin g the HP printer. Information is also provided to help you solve printer problems that may occur. Win dows When you install the printer software, the onscreen user’s guide is installed automatically. Open the user’s guide through the HP [...]

  • Page 9

    english 7 Mac in to sh Adobe Acrobat Reader 4.0 or later is required to view the user’s guide in Mac OS 8.6 and 9.04+. If you do not have Acrobat Reader , install it from the printer software CD. To open the user’s guide : 1. Insert the printer software CD into the computer’ s CD-ROM drive. The HP Deskjet screen is displayed. 2. Select the Us[...]

  • Page 10

    8 english buttons and lights The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cu es about the status of the printer. 1. cancel button 2. print cartridge status light 3. resume button and light 4. power button and light 5. link light 6. activity light cancel button Pressing t[...]

  • Page 11

    9 english built-in eth er net The printer’s built-in ethernet feature allows the printer to be connected to an ethernet network without the need for an external print server. 1. link light 2. activity light lights The Link light is solid when the printer is powered on and connected to an ethernet network. The Activity light flas hes when the prin[...]

  • Page 12

    10 english connec t the printer cables Use a CAT-5 ethernet cable with an RJ-45 plug to connect the printer to a network. instructions Follow these steps to connect the printer to an ethernet network: 1. If necessar y , set up the printer hardware (see the setup poster that came with the printer). 2. V erify that the printer is powered on. 3. Conne[...]

  • Page 13

    11 english Maci nt os h Only Macintosh computers running Mac OS 9.04+ or Mac OS X v10.1+ and that support TCP/IP can communicate with the printer via the printer’s built-in ethernet feature. Mac OS X v10.1+ 1. Insert the printer software CD in the computer's CD-ROM drive. The CD contents window appears. 2. Double-click the hp deskjet install[...]

  • Page 14

    12 english print cartridges using print cartridges The printer uses the following print cartridges: For more information, see these sections in the onscreen user’s guide : • “checking the print cartridge status” • “replacing print cartridges” • “maintaining print cartridges” • “print cartridge recover y” replacing a print [...]

  • Page 15

    13 english installation tr oubl eshooting Win dows Use the information in this section if you ha ve problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “viewing the onscreen user’s guide ” on page 6 of this reference guide for instructions. • Auto-r[...]

  • Page 16

    14 english installation troubleshooting , continued possible causes... to solv e t he problem... The printer software seemed to install correctly, but the printer name does not appear when File > Print is selected. The printer is not shown in the Printers folder on the Control Panel. what is the problem? The printer software was not installed su[...]

  • Page 17

    15 english Win dows US B Use the information in this section if you have problems setting up your HP printer with a USB cable. If you need help afte r the printer is set up, see the onscreen user’s guide. The computer could not find the printer driver. possible causes... to sol ve the pr obl em... The Plug and Play operation did not complete (the[...]

  • Page 18

    16 english installation troubleshooting: W indow s USB, continued what is the problem? possible causes... 1. Close any virus protection programs or other software programs that are running on the computer. 2. Insert the printer software CD into the CD-ROM drive, 3. Follow the onscreen instructions. If the installation program does not start automat[...]

  • Page 19

    17 english installation troubleshooting: W indow s USB, continued When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. • Static electricity has built up in the cable between the printer and your computer. • You may have a defective USB cable. 1. Disconnect the USB cable from the printer. 2. Un[...]

  • Page 20

    18 english troubleshooting: ethernet Use the information in this section if you have problems setting up your HP printer with its built-in ethernet feature. If you need help after the printer is set up, see the electronic documentation . The ethernet cable is not securely connected. Verify that the cable is securely connected to the printer and hub[...]

  • Page 21

    19 english troubleshooting: ethernet , continued The printer cannot be detected during software installation. The printer is not connected to the network. Connect the printer to the network (see “connect the printer” on page 10). to solv e t he problem... possible causes... what is the problem? The computer is not connected to the network. Veri[...]

  • Page 22

    20 english contac ting hp support HP support provides expert advice on using yo ur HP printer or solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Search the user’s g uide on your computer . See “viewing the onscreen user’s guide ” on page 6 . 2.[...]

  • Page 23

    21 english hp support by phone HP provides telephone support free of charge during the printer’s free phone support period. free phone support period The list below shows the free phone support period for your country/region. Standard phone company charges apply. * Europe , M iddle East, and A frica For phone support in Europe, please consult the[...]

  • Page 24

    22 english support phone numbers If you need help solving a problem, contact HP support using one of the phone numbers on the inside front cover of this book. For the most up-to-date list of phone numbers for your country/ region, refer to HP’s website at www.hp.com/support . after the free phone suppor t peri od After the free phone support peri[...]

  • Page 25

    23 english hp printer limited w arr ant y statement A. extent of limited w arranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible[...]

  • Page 26

    24 english B. limitations of w arranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A [...]

  • Page 27

    25 english pr oduct spec ifications black text print speed Draft: Up to 20 pages per minute Fast Normal: Up to 11 pages per minute Normal: Up to 7 pages per minute Best: Up to 1.4 pages per minute mix ed text with color graphics print speed* Draft: Up to 13 pages per minute Fast Normal: Up to 6.9 pages per minute Normal: Up to 5 pages per minute Be[...]

  • Page 28

    26 english FDR_RG.book Page 26 Wednes day, July 31, 2002 9:38 AM[...]